Events And Community Engagement Manager Jobs in Manchester, Greater Manchester
We are looking for a Partnerships and Volunteer Recruitment Manager, who is based in Ealing, to recruit volunteer mentors both out in the community and through forming partnerships with key public and private sector organisations.
About the role
Our West London Partnerships and Volunteer Recruitment Manager (P&VRM) works closely with P&VRMs in Herts and Surrey and our Communications team, to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our P&VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. The role will involve extensive travel around West London as well as to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the proven benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the P&VRMs in Herts and Surrey and our Communications team to manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Knowledge of West London, its community groups and organisations
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey. Our passionate team is dedicated to helping London’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. We have recently extended the programme to work directly with the Council, offering mentoring to 16-18 qualifying school leavers in Ealing. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Life Assurance - 4 x salary, Living Pension Employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job specification
Post title: European Outreach and Engagement Manager
Location: Remote working (but note that occasional travel – to attend team meetings in the UK and other ad hoc meetings/conferences – is required)
Salary: £33,000 to £37,000 FTE, depending on experience (£20,000 to £22,500 for 3 days)
Part time: 3 days a week (24 hours per week)
Contract: This is a permanent role
Responsible to: Strategy Director
Deadline for applications: Friday 11 October 2024
Job description
Main purpose of role
We are looking for a professional with at least 5 years’ experience in membership management, stakeholder engagement and events to lead our outreach and engagement activities for the Parkinson’s community across Europe.
Key tasks
- Strategic membership activities including:
- Management of the Parkinson’s Europe Membership Steering Group
- Leading Parkinson’s Europe membership recruitment and diversification
- Reviewing and expanding Parkinson’s Europe membership benefits
- Leading the development, delivery and analysis of the biannual Parkinson’s Europe members survey
- Supporting the Parkinson’s Europe Member Liaison Lead with membership communications
- Outreach and engagement activities including:
- Partnership support activities with relevant NGOs and institutions – for example, European Federation of Neurological Associations (EFNA), The European Patients’ Academy on Therapeutic Innovation (EUPATI), and the European Patients’ Forum (EPF)
- Engagement with other associations related to Parkinson’s that do not currently fit in our formal membership
- Supporting the second phase development of Parkinson’s Europe’s newly launched Engagement Network
- Development of a new knowledge building programme for Parkinson’s Europe Member Organisations (which is a key feature of our new strategy for 2025 and beyond). This will involve:
- Identification of members’ needs and priorities
- Planning and delivering a structured programme of webinars, workshops and resources to support the identified needs and priorities. This will include:
- Identifying and building relationships with speakers and facilitators with the help of the Parkinson’s Europe team
- Identifying existing resources to help deliver the programme
- Leading the development of new resources and tools for members
- Event management
- Lead the development and delivery of a biannual Parkinson’s European Forum
- Plan and lead the twice-yearly members meeting
- Support the Director General and Board Secretary at the AGM as required
- Supervision of the Member Liaison Lead
Person specification
- Interest in the issues that impact people affected by Parkinson’s
- Membership management experience
- Project management experience as well as line management experience
- Experience of organising and running events
- An excellent communicator, and able to build and maintain effective relationships with a wide range of stakeholders from different countries including patient groups, patients, health professionals, caregivers and volunteers
- Team player and self motivated, and able to work autonomously with minimal supervision
- Excellent communications and IT skills with strong attention to detail
- Excellent command of the English language and ideally an additional European language
At Parkinson’s Europe, we strongly believe in – and take seriously – our responsibility to nurture and support as inclusive and diverse environment for our team as possible in order to empower everyone working with us to grow, develop and thrive both personally and professionally.
Parkinson’s Europe is an equal opportunities employer, and we respect and honour all of our team’s unique characteristics. We also welcome applications from those who are returning from career breaks, maternity leave and/or caring responsibilities. And we are always open to hearing feedback from our team and others about how we can be the most supportive and inclusive employers possible.
We work and campaign with people with Parkinson’s, their carers, families and supporters across Europe to ensure their voices are heard / listened to
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
Income generation and donor stewardship and prospect development
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline
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Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors
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Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year.
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Lead on devising, developing and organising bespoke events for donors and prospects
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Complete timely event reviews to improve and inform future decision making and planning.
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Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders.
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks.
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Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships
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Use KPIs to adapt strategies and drive activity
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Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
Internal
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Work with wider Fundraising team to help create and deliver cross departmental events, and identify referral opportunities (to Trusts and Corporates)
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Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further
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Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects
Financial processes, reporting and due diligence:
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
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Contribute
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to the philanthropy budget and goal with wider awareness of org and F&D goals
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Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution.
General
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives
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Experience delivering Gala or large special events with proven financial results
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Experience of managing income and expenditure budgets
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Experience of working with external event operations crews and contractors
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Experience of management of event and volunteer staff
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Experience of upward management and working with senior volunteers / Trustees
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Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey
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Experience of using a fundraising database (ideally Salesforce)
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Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date
Skills and Abilities
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment
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Effective and thoughtful verbal and written communication skills
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Experience of managing a varied workload and balancing conflicting priorities to meet deadlines
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Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external
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Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues
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Ability to keep accurate and up to date records, sharing information as and when appropriate
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Ability to adapt existing processes to meet the needs of the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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An understanding of Health and Safety regulations and other regulations as they apply to events
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Willing to travel within the UK occasionally for meetings and other events (Covid permitting).
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Experience of working for a charity, especially in the area of children and young people, desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com
Shortlisting - 30th September – 2nd October
Interview 1 - 8th and 9th October
Interview 2 - 15th and 16th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Be the Spark Behind Unforgettable Events as RSPCA's Events Manager!
Love Animals? Love Events?
Join RSPCA and combine your passion for making a difference with your skills in event planning. They are searching for a creative and driven Events Manager to lead the charge on their much-anticipated Rockingham Rocks Festival and other fun, impactful events throughout the year.
What's in it for you?
Salary: £30,000 to £35,000 depending on experience.
Pension: 3% contribution to help you save for your future.
Time Off: 25 days of annual leave, plus 8 bank holidays, and 1 additional RSPCA Day.
Location: Remote/ Hybrid with travel as and when required.
This isn't just any job-it's your chance to create experiences that bring people together, raise vital funds, and change the lives of animals in need. The Events Manager will work closely with a supportive team, including the CEO, board of trustees, and community partners, to create events that resonate and inspire.
What you will be doing:
Making Magic Happen - Leading, planning, and delivering events that align with RSPCA's mission. From the Rockingham Rocks Festival to community fundraisers, they'll be at the heart of it all-turning ideas into impactful experiences.
Strategic Visionary - Collaborating with key stakeholders to align events with the bigger picture. They'll be instrumental in ensuring events not only succeed but thrive, all while staying on budget and on mission.
Community Champion- Building strong relationships with artists, vendors, sponsors, and community partners to create a festival experience that's inclusive, engaging, and unforgettable.
Marketing Maven - Leading bold, innovative marketing campaigns, focusing on digital media, guerrilla marketing, and more. They'll keep the audience engaged and excited about everything they do.
Team Leader - Inspiring and guiding a team of assistants, interns, and volunteers to achieve their best. The Events Manager will be a mentor, motivator, and event-planning rockstar!
What You'll Bring:
- Proven experience in event planning, ideally within a charitable or non-profit setting.
- Strong leadership skills with the ability to inspire and manage teams.
- A creative and strategic approach to marketing and community engagement.
- Excellent communication skills and a passion for building relationships.
- A deep commitment to RSPCA's mission and animal welfare.
Why Work with Them?
At the RSPCA, you're not just joining a team-you're joining a movement. Your work will help protect animals, connect communities, and inspire change. Plus, you'll be surrounded by passionate, like-minded individuals who are as dedicated as you are to making a difference.
Get in touch with Priya Vencatasawmy at Charity People with a copy of your CV or profile for further details on how to apply.
Closing date: 27th of September
Interview dates to be confirmed
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic, knowledgeable, and experienced Communications and Events Manager to join our small but very impactful team.
This role is essential in enhancing the visibility and impact of our charity's vital work. You will do this through effective communication outputs, with a focus on digital, and well-organised virtual, regional and national events.
The Communications and Events Manager will lead on overall execution of TSA communications and events, working closely with the Joint Chief Executive. The role is one of the most front-facing and proactive offered at the TSA.
In return for your hard work, the candidate can expect a competitive salary, high level of autonomy and trust, a fluid team structure, and very flexible home working. All of this while making a massive difference every day to the lives of thousands of people in the UK.
Key responsibilities
Communications
- Lead in the development of communication outputs across all aspects of the TSA’s work in support and information, research, fundraising and campaigning. This will include a major focus on filmed media and editing of short clips as well as building a library of case studies
- Lead in the development of an effective internal and external communications strategy. The strategy should provide direction on how communications pieces are created internally, as well as how communications are presented to different audiences
- Lead in ongoing content development for the TSA’s daily activities. This includes managing content creation for the website, social media platforms and monthly e-newsletter
- Have a major role in development of Scan, our twice-yearly physical magazine
- Develop excellent relationships with key internal stakeholders at all levels by providing direction and support for all TSA teams in their communications needs, such as reviewing and editing fundraising and research materials
- Proactively identify and fulfil opportunities to raise awareness of TSC in the broader media, such as newspapers and other media
Events
- Manage and oversee all aspects of TSA face-to-face events. Our events include the annual community event ‘Big Day’, and our annual event for adults mildly affected by TSC (called ‘Outlook’)
- Manage and oversee our range of monthly virtual events. Including bookings, forward planning and ongoing calendar management of future events and speakers
- Maintain calendar(s) of internal and external events
- Ensure risk assessments and safeguarding policies are applied appropriately
Strategic support
- Provide support into the overall communications and events strategy of the charity, including annual implementation plans
- Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
Community engagement and management
- Help to develop, and then implement and support, comprehensive community engagement
- Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
- Be confident in updating and using Customer Relationship Management (CRM) systems to update community information
Other requirements
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
- 2-3 years’ experience in similar or equitable roles
- Proven background in managing and leading on events of all sizes, from very small (several attendees) to large (150+ attendees)
- Demonstrable experience in social media management and digital communications
- Excellent verbal and written communication skills, with a keen eye for detail
- Confident in working independently and on your own initiative, as well as being very open to helping and working with others
- Confident in graphic design and editing (we currently use Canva for all materials)
- Experience of working with CRM databases (please note that we use Beacon)
- Experience of managing budgets and sticking to them
- Able to set and manage ambitious personal targets
- Ability to work of own initiative and to work independently, as well as part of a small team
- Experience of building strong working relationships with external stakeholders
- Experience of a broad range of communications tactics across all platforms
- Able to work with people with a wide range of abilities, with a warm and empathetic style
- Able to assess and analyse complex problems, and develop appropriate solutions
- Experience of collecting and monitoring data to analyse service impact and drive service improvements
- Able to manage a diverse workload, prioritise needs and manage your own time
- Confident in website management and basic web development (Wordpress and WooCommerce)
Desirable
- Communications or events qualifications
- Experience of working with people living with learning disabilities or autism
- Experience of working with children or adults with disabilities or chronic health conditions
- Experience of working within the rare disease sector
The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.
This role is subject to a Basic DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced Fundraising and Events Officer. In this role you will be responsible for driving, creating and implementing our short and long-term fundraising and events strategy. The role will involve a close working relationship with our Operations Officer and our Board of Trustees. This is an exciting role working with a motivated and committed Trustee team, and a wonderful opportunity to make a big difference to our beneficiairies.
The client requests no contact from agencies or media sales.
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.
You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.
You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.
Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.
Key Responsibilities
Campaign Delivery
- Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
- Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
- Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
- Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.
Supporter Experience
- Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
- Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
- Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
- Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.
People Management and Team Building
- Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
- Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
- Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
- Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.
Skills and Knowledge
- Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
- Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
- Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
- Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
- Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
- Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Job Title: known internally as Relationship Manager
Location: Home-Based covering the East Midlands. There is a requirement to be able to travel across the area and the UK to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £33,607 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we are looking for:
- Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
- Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You will need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by midnight Sunday 22nd September 2024. 1st interviews held online 1st/2nd October 2024. 2nd Interviews on 8th/9th October potentially in person in East Midlands area.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring! We have a job vacancy for an Early Intervention Project Worker to join Shine.
Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.
Our Little Stars project for 0–12-year-olds has been established for over 5 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.
We are looking for an Early Intervention Project Worker who can cover the South of England, primarily you will be home based, supporting members through phone calls and using online platforms. You will be required to attend clinics, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.
Purpose of the role
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To deliver Shine's Little Stars (funded by The National Lottery Community Fund) project for 0–12-year-olds, supporting early years and younger members with their families, their diagnosis and beyond across the Southern Region. To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their support and independence through a variety of methods.
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To improve the life wellbeing of children 0-12 years old with spina bifida and/or hydrocephalus by promoting independence and providing them and their families with early intervention support.
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To create a community whereby those affected by spina bifida and hydrocephalus can connect with others, are empowered through knowledge and feel confident in the support networks surrounding them.
Shine will offer you:
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A competitive salary of £28,471 (Actual £22,777 for 28 hours per week)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Support to learn and develop
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Opportunity to purchase additional annual leave
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Broadband allowance
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Additional annual leave due to length of service
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Sally Hammond, our Children and families Manager (England)
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: 11pm Thursday 3rd October 2024
Interviews: Monday 14th October 2024 (Depending on location in person or virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
This new post will enable ICCM to extend our community engagement offer in providing social activity within the lunch groups as well as other community activities targeted to the older Irish community. Engaging people to reduce social isolation, improve health and live well.
Key Responsibilities:
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Enhance our existing lunch club provision to ensure greater connection with the Irish community and provide awareness of support available to older Irish people in Manchester.
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Raise our profile and develop relationships with the established events across Manchester.
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Widening engagement through outreach with other community groups.
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Monitor and identify the current and changing needs of the older Irish community to ensure ICCMs program supports those needs
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Monitor and report on outcomes and impact of activity.
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Promoting Irish culture through partnership and coproduction with arts practitioners and community organisaitons which serve older communities.
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To promote the wider work of ICCM, facilitating pathways to support where needed.
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To be aware of and maintain best practice in safeguarding.
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To commit to continuous professional development and keep up to date with best practise in the sector.
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To attend relevant conferences and seminars locally, regionally and nationally as directed by line manager.
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To participate and engage in supervision and appraisal provided by the manager
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To work as an accountable member of the staff team, working within the charity’s policies and procedures
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It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
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To ensure you fully embrace ICCM’s values in all your work.
Could you help PRDA to reach and engage with health professionals so they are supported to improve services for people affected by Pelvic Radiation Disease (PRD)?
The Pelvic Radiation Disease Association
PRD is a long-term side effect of pelvic radiotherapy for cancer and can cause multiple mental and physical problems that severely affect people’s quality of life. In this role you will help make a difference to people’s lives, as encompassed in the Pelvic Radiation Disease Association’s vision: A future where life after pelvic radiotherapy is more than just surviving but being able to truly live.
Health Professional Engagement Officer Role
We are looking for an experienced project officer who is a self-starter and thrives on challenges. You will work closely with the small PRDA admin team, a number of the trustees and a wide range of external stakeholders. You will have a passion for improving the lives of people affected by cancer, and will be keen to learn about the personal impact of PRD and how it can be treated. You will have energy, enthusiasm and creativity to go the extra mile to make your mark in this brand new role. You will have a proven track record of accurate administration, managing successful projects and working with health professionals, and be good at organising events and problem-solving. Previous experience of working in a health charity would be beneficial.
Key responsibilities:
- Build and support a Community of Practice for professionals and researchers who work on PRD, including organising face-to-face and online events.
- Support the work to develop and promote resources that enable better diagnosis, treatment and care of people with PRD (key resource is the PRD Best Practice Pathway).
- Support trustees to connect with professional organisations.
- Gather and disseminate information about services for people with PRD.
- Gather and disseminate news about education, training and research on PRD.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Manager to support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships.
Job purpose:
- Recruiting, retaining, and developing corporate members.
- Identifying and securing new sponsors and exhibitors for the Chartered Institute’s event business, including one-day conferences, webinars, and Fundraising Convention.
- To identify, secure, and nurture long-term strategic partnerships.
Key Accountabilities
- Work and support the Head of Membership Engagement across the following income streams:
- Fundraising Convention: Responsible for the overall management of expo – planning, sales and invoicing;
- Fundraising Convention sponsorship: lead on this and assist the Executive Director when required;
- One-day conference sponsorship and expo: to be partnership lead on day-to-day conference sponsorship sales including print advertising;
- Develop partnership support for the strategic objectives of the Chartered Institute;
- Work with the Membership Team, supporting all areas of membership where required;
- Strategic corporate partnerships: Work with key clients and provide support for the Chartered Institute of Fundraising’s portfolio of events, including Group events.
Business Development
- To be client-focused and visible in the marketplace with sponsors and supporters.
- To create a plan for growing expo, conference, and corporate supporter revenue.
- To work with the Head of Membership Engagement and Executive Team to highlight potential new partners and create a strategy to increase support from existing customers.
- To work closely with the Professional Development Team to maximise all revenue-generating opportunities.
Financial
- Work closely with the Finance Team to maintain accurate reporting of revenues.
Marketing
- Work with the Marketing Team to ensure all commercial opportunities are optimised across all promotional materials.
Administration
- To collate all materials and information from all Fundraising Convention sponsors.
- To manage the Convention expo pack and any administrative requirements of Fundraising Convention exhibitors.
- To attend Fundraising Convention and provide administrative support to all sponsors, exhibitors and partners as required.
- To be responsible for the overall management of the Fundraising Convention exhibition, including planning, sales, and invoicing.
- Any other administrative duties required to deliver the partnership strategy.
Other
Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by their line manager.
Person Specification
Experience & Skills
- Able to demonstrate the development of effective commercial relationships and sponsorship.
- Effective communication skills.
- Effective and efficient organisational skills.
- Understanding and experience of working in events environments.
- Interest in the charity sector and the role of professional fundraising.
- Computer literate (competent user of Microsoft Office suite and databases and CRMs to track and share records).
- Able to simultaneously contribute to strategic development and deliver operationally.
- Able to demonstrate use of initiative to problem-solve and find solutions.
- Aware of new trends and areas for growth and able to react to them.
- Able to demonstrate strong commercial acumen.
- Able to demonstrate effective communication skills, both written and verbal.
- Able to collaborate effectively with people at all levels, internally and externally.
- Sound budget management skills.
Attributes
- Keen and able to work effectively with other team members.
- Driven by results and able to work to deadlines and targets.
- Customer-focused – always looking to deliver a great experience for members and partners.
- Can generate ideas for new events, content, and ways of engaging key accounts.
- Enthusiastic about promoting the work of the Chartered Institute to key audiences to achieve engagement and commercial success.
- A confident and helpful team member who can interact well with others and has a ‘can do’ attitude.
- Strong attention to detail.
- Effective interpersonal skills.
- Positive approach to problem-solving and solutions-focused.
- A confident self-starter who can work independently.
- Strong organisational and planning skills.
- An understanding of and commitment to the values of the voluntary sector.
Reflecting our Values
- Passionate: takes pride in what we do and is driven by success.
- Professional: champions and achieves high standards and is governed by professional integrity.
- Enabling: helps and is empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair and treats everyone with consideration and respect.
Circumstances
Able to work outside office hours on occasion.
If you would like to discuss access requirements or have any questions about the role please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.