Events Support Officer Jobs

Location (UK): Northern Ireland - Northwest region
Hours: 35 hours per week
Salary: £29,016 per annum
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Frequently across the region and occasionally to attend meetings/events across UK
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Our Services and Influencing Directorate is a supportive team, passionate about providing high-quality services to people with arthritis, helping people to take greater control of their condition and to make positive, informed choices to live well with arthritis.

We are looking to develop our services in Northern Ireland to be able to offer services to people living with arthritis and chronic pain.

About the role

You will co-ordinate all aspects of the ‘Together Versus Arthritis’ project within the area, which involves recruiting volunteers, service promotion and building relationships in the community. You will be responsible for supporting volunteers to deliver services, as well as monitoring and evaluation, so that we can effectively demonstrate the impact the service is making.

The service offers peer-led self-management and physical activity courses both within communities and online. Courses are designed to support people to develop the confidence, knowledge, and skills to live well with their condition.

You will help us to develop and pilot services for young people transitioning from our Young People and families service to adult services.

You will help us to ensure our services reach diverse communities in the Northwest, by co-producing resources, building partnerships and testing ways of working.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of delivering services within the voluntary sector.

• Experience of recruiting and supporting volunteers.

• Experience of building and maintaining relationships with local organisations and stakeholders, to develop effective partnerships.

• Experience of service monitoring, evaluation and delivering reports to meet targets.

• Strong communication skills – both written and verbal, and experience of presenting in front of groups of people.

• Strong administrative and IT skills – including MS Excel and Outlook.

• Strong organisational skills and the ability to prioritise work effectively.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: Thursday 20 June in person - Venue in North West area to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.

The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.

You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.

Main aims of the role:

• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.

• Develop relationships with sector, national and local media

• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.

• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn

• Secure local, regional and national press coverage of HWR work in a variety of publications.

• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.

• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.

• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.

• Ensure compliance with Healthwatch England brand guidelines and protocols.

• Co-ordinate the design and production of press releases, information and promotional materials required by the team.

• Assist the CEO and the team with the production of reports as required.

• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.

• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.

Main activities of the role:

• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.

• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.

• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.

• Collate, develop, and manage content for Healthwatch email marketing.

• Manage the HWR social media presence with engaging content.

• Support the delivery of Healthwatch events and engagement programme.

• Monitor effectiveness and impact of all communications activities, making recommendations for change.

Please see attached PDF for full details.

Part time (18.5 hours per week) permanent post

Based in Vauxhall, London or Reading with hybrid working arrangements in place to accommodate both office and home working

Flexible working arrangements available within Monday to Friday,10am to 5pm.  Occasional evening and weekend working may be required. 

Salary in the range £12,373 to £15,122 per annum (£24,745 to £30,243 full time equivalent)

£1,650 per annum (£3,299 full time equivalent) location allowance payable if London based

At Parents And Children Together (PACT) we are genuinely passionate about what we do.  We strengthen families through the quality services we provide and through our energy and professionalism, we deliver excellence.

We have been at the forefront of adoption services for over 60 years, working with local authorities across the country.  With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds. With access to our specialist therapeutic services, we are proud to provide excellent lifetime support for our families’ adoption journeys.

Our adoption teams focus on assessing prospective adopters who can consider Early Permanence and/or adopting a wide range of children. 

We are looking for an Enquiries Officer to join our busy team operating our frontline enquiry service.  If you have excellent interpersonal skills and can demonstrate empathy and effective listening skills whilst developing your knowledge and understanding of adoption, then we would love to hear from you.

If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description.

Closing date for applications:  Tuesday, 28th May 2024 at 9am

Interview dates:  Thursday, 6th June 2024 (Reading) and Tuesday, 11th June 2024 (London)

We look forward to hearing from you!

Please do not submit your CV, only completed application forms will be accepted.  No agencies please.

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period.  All opportunities are based in the UK.

Strathclyde would like to appoint an early career fundraiser to the role of Alumni Fund Officer, working within its established and successful Alumni and Development team. This role will deliver fundraising programmes to support the University’s Alumni Fund – a fund which is championed by many thousands of our graduates, and which supports the whole student experience. 

You will deliver a range of fundraising projects including an annual student telethon campaign, direct mail, and digital projects (including Giving Day campaigns). Working across the University, you will develop close and supportive relationships with senior staff and talented students alike.

The University’s Alumni Fund helps students to have an outstanding student experience by funding a range of projects including scholarships for students in need; community programmes; international experiences; learning resources and student-led projects. You will raise awareness of the Fund to the student community, and you will manage the funding application process, taking an active role in awarding funding to successful projects.

This is an exciting time to be part of the Alumni & Development team at Strathclyde in the University’s Diamond Jubilee anniversary, celebrating its achievements and its future ambitions for its students, research, and teaching.

You will have a strong interest in fundraising, ideally looking to take the next step in your career as a fundraising professional.  You will also have strong project management and administrative skills and the ability to create powerful content which introduces donors to the need for the Alumni Fund at Strathclyde and its positive impact for our students. 

Formal interviews for this post will be held on 13/06/2024.

Do you have previous experience within fundraising or marketing? We have a fantastic opportunity for a Fundraising Engagement Officer to join our Community Fundraising Team on a 12-month Fixed Term Contract at the Motor Neurone Disease (MND) Association!

You'll be at the heart of our fundraising efforts, recruiting passionate supporters and managing event logistics to maximise impact.

Assisting with the delivery of our Community Fundraising strategy, you will focus on marketing our portfolio of Community Fundraising products to ensure we meet recruitment, income and expenditure targets.

You will deliver our campaigns using various channels like digital, telephone, face-to-face and print to spread the word and track progress. Contributing to our social media and promotional plans will also be part of your remit.

Maintaining our community fundraising web pages and providing clear information through our email journeys to support individuals will be crucial. You'll also be required to attend some of our fundraising events, ensuring every supporter has a positive experience both leading up to and on the day.

If you're ready to be part of a dedicated team who are passionate about maximising income to support care and research for people living with and affected by MND, apply now and join us in our mission to make a difference!

Hybrid Working Expectations: 1 day per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

Experience in either fundraising or sales/account management, with the ability and motivation to work to targets.

Experience in devising, implementing, and monitoring systems and procedures, coupled with excellent time management skills.

The ability to research, analyse, and collate data is essential, as is a track record of coordinating projects and creating promotional marketing plans.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:      
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in fundraising or sales/account management background.
• Experience of working to targets.
• Experience of devising, implementing and monitoring systems and procedures.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.    

Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.

Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.

Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first. 

Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.

About the role:

Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role. 

As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.

Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site. 

In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities. 

Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications. 

If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!

Key responsibilities include:

• Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
• Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.

Essential requirements include:

• Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people). 
• Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience. 

​Key dates:

• Closing date: Tuesday 28 May, 9am   
• Interviews: w/c 10 June 

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.     

We are in the early stages of implementing our 10-year organisational strategy, ARUK: Towards a Cure. Sitting within the Chief Executive’s Office and reporting to the Project and Programme Manager, the Project Officer supports the scoping, planning, and delivery of strategic, cross-team projects and programmes. The post holder also supports the Project and Programme Manager in embedding project management best practice across the wider organisation.   

Main duties and responsibilities of the role:

Project Management

· Deliver key, strategic projects, as determined by the yearly Operational Planning process, working with project teams to develop flexible project plans that can adapt to change. 

· Manage project risks, decisions, and dependencies, liaise with third parties, and monitor project progress, ensuring stakeholders are updated at key checkpoints. 

· Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into BAU. 

· Support the Project and Programme Manager and Head of Programme Management on other ongoing projects and programmes as and when required.

Promotion of project management best practice

· Maintain ownership of the Projects team intranet pages and project management resources, for use by colleagues across the organisation. 

· Provide tailored project management consultations to empower colleagues to deliver their own in-team projects. 

· Support the Project and Programme Manager on delivering the ARUK Project Management Masterclass.

What we are looking for:

· Experience managing projects, including allocating tasks and managing risks, decisions, and changes. 

· Sound knowledge of project management methodologies (Waterfall, Agile).

· Demonstrable ability to work with and influence a variety of different internal and external stakeholders at all levels. 

· Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar. 

· Excellent communication skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels.

· Strong team player who can work both independently and collaboratively with internal and external stakeholders of all levels.

· Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise work in accordance with the organisation’s needs.

· Excellent listening skills, demonstrating flexibility, curiosity, and an ability to learn.

· Demonstrates good negotiation and influencing skills. 

· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions. 

· A good blend of strategic and analytical thinking; with an ability to see the bigger picture and make appropriate recommendations.

· Ability to absorb and process new information quickly. 

· Strong ethical standards and a high level of personal integrity and empathy.

· Excellent IT skills in PowerPoint, Word and Excel.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £28,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 2nd June 2024, with interviews likely to be held week commencing the 10th June 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website. 

How to apply:

Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

At Qube we are working in partnership to make a difference in Shropshire by providing volunteer brokerage and governance support to voluntary groups and organisations.

The role of the Volunteer and Infrastructure Officer is to support the Volunteer and Infrastructure Team Lead within the Voluntary and Community Support team providing high quality information, support and expertise in infrastructure support opportunities available to groups and organisations within Shropshire.

They will promote volunteering and encourage new volunteers to come forward for the benefit of Shropshire groups, organisations and communities. Provide governance advice, support, and guidance to local community/charitable groups and organisations, including support to staff/volunteer managers on volunteer recruitment and retention and develop working relationships with community led/based local groups to support future growth and sustainability.

They will also offer and make aware training opportunities and provision to support group and organisational compliance and safety.

This is currently a fixed term position until 31st March 2025 with extension possible dependent on further funding. 

We are recruiting a Community Development Officer to engage key partners and stakeholders in the Yorkshire region tailoring support, training and education to create suicide safer communities. 

In this role you will be: 

• Identifying, developing and maintaining effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide. 

• Proactively promoting suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide. 

• Equipping a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education. 

• Delivering training and raising awareness of products to a variety of groups including professionals, parents, young people, volunteers and other trainers. 

• Contributing to the development and review of projects, and education and training products, in line with the Strategic Plans. 

• Contributing to and promoting campaigns, training and opportunities as outlined in the Regional and Strategic Plans. 

To be successful in this role you will have: 

• Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities 

• A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience

• Experience as a qualified ASIST Trainer or willingness to gain qualification and experience 

• Experience of using own initiative and creativity to develop a project, programme or area of work 

• The ability to travel to different locations across the Yorkshire area to attend meetings, events and deliver training. 

Salary: £29,269 per annum (NALC SCP 18) progressing by increments to £32,076 per annum (NALC SCP 23) 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details. 

Hours: 36 hours per week  

Location: Leeds with Travel across Yorkshire 

Contract: Permanent 

Closing date: 2nd June 2024 

PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. 

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments. 

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to identify and support unpaid carers.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.

Duties and Responsibilities

Information and Support

All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.

The Carers Support Officers specifically: -

1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:

This will include:

a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.

b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.

c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.

d) To signpost Carers to relevant voluntary and statutory organisations.

2) Keep up-to-date with services, benefits and organisations relevant to Carers.

3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.

4) Make links with relevant statutory and voluntary organisations.

5) Use any of the above opportunities to identify hidden Carers and

Casework

1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.

2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.

3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.

4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.

Groups and Events

1) Setting up, administering and facilitating Carers Support Groups.

2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.

3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.

Administration and Monitoring

1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.

2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so. 

3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.

4) Write up case studies and other reports as requested by line manager.

5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.

6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.

General Tasks

1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.

2) To produce articles for the Carers Centre newsletter and to distribute

to various establishments around Knowsley.

3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.

4) To undertake relevant training and staff development activities as required.

5) To undertake occasional evening/weekend work where necessary.

6) To undertake any other duties as reasonably requested by the Centre Manager.

7) All employees are expected to read and abide by the organisations policies and procedures.

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to identify and support unpaid carers.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.

Duties and Responsibilities

Information and Support

All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.

The Carers Support Officers specifically: -

1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:

This will include:

a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.

b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.

c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.

d) To signpost Carers to relevant voluntary and statutory organisations.

2) Keep up-to-date with services, benefits and organisations relevant to Carers.

3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.

4) Make links with relevant statutory and voluntary organisations.

5) Use any of the above opportunities to identify hidden Carers and

Casework

1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.

2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.

3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.

4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.

Groups and Events

1) Setting up, administering and facilitating Carers Support Groups.

2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.

3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.

Administration and Monitoring

1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.

2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so. 

3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.

4) Write up case studies and other reports as requested by line manager.

5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.

6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.

General Tasks

1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.

2) To produce articles for the Carers Centre newsletter and to distribute

to various establishments around Knowsley.

3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.

4) To undertake relevant training and staff development activities as required.

5) To undertake occasional evening/weekend work where necessary.

6) To undertake any other duties as reasonably requested by the Centre Manager.

7) All employees are expected to read and abide by the organisations policies and procedures.

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

What would we like…?

Do you have good problem solving skills with the ability to spot future challenges through analysis?
We're looking for an analytical thinker to join our Facilitation and Planning team as Facilitation and Planning Officer.

You'll work as part of a team who are responsible for planning and scheduling of all events, conferences and one-to-one sessions across our programme suite. We recruit and support expert faculty to ensure our programmes are delivered to the highest quality in order to enrich participant learning.

Your main role will be to work within the Facilitation and Planning team, supporting with the development of our online system to auto-generate events. You'll  be responsible for setting up reporting and monitoring processes to support our optimisation of facilitators, and work closely with other internal programme stakeholders to oversee the creation of new policies and processes such as our Quality Assurance and development offer. 

Please note - this role is internally known as Facilitation and Planning Senior Associate. 

We would like you to:

• Lead on the scheduling process of our programmes, ensuring scheduling aligns with sequencing requirements
• Be the first point of contact for our team of external faculty (facilitators and coaches), supporting general queries and processing invoices. 
• Be responsible for allocating and matching facilitators to events and 1:1 coaching influenced by a set of key criteria
• Communicate and simplify complex data to share with stakeholders and identifying issues and solutions

Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Facilitation and Planning Manager.  In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. 
 

Skills, Knowledge and Experience

To succeed in this role you'll have a excellent communication skills with experience of communicating with a wide range of stakeholders. Our ideal candidate will have high attention detail, and thrive and excel with organising, scheduling and planning responsibilities.
 

Whilst experience in other analytical systems would be desirable, it is not a requirement for applying to the role but it is essential that you have an ability to get up to speed quickly and we will provide full training.
 

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

About you

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be considered for all office locations 

All applications must be received by the closing date 23:59 on 30 May 2024. 
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

For any questions or queries please visit our careers page where you'll find some FAQs.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.

Job Title: Volunteer Support Officer

Salary: £25,200 FTE

Working Hours: 35 hours per week (permanent)

Location: Homebased

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday. 

We are recruiting a Volunteer Support Officer to help support our 3,000 volunteers across the UK and Channel Islands. The postholder in this role will help NCT achieve its vision for volunteering, building strong more inclusive parent networks that boost the wellbeing of parents through warm, friendly, non-judgemental support.

About the role

This is a full-time role but we would be very happy to talk about flexible hours for the right candidate so please just let us know in your covering letter if this is something that you would like us to consider. This role will involve some evening and weekend work.

You will help by recruiting, supporting, and managing volunteers who deliver parent support and fundraising activities. 

Responsible for supporting volunteers to organise and deliver parent support and fundraising activities this role is perfect for someone who loves variety in their work.  Speaking to volunteers, developing new resources, thinking creatively, and improving processes are all a big part of this role.

We are looking for someone who is: 

· Passionate about delivering a good volunteer experience.

· Great at communicating with a diverse range of people.

· Naturally curious and good at unpicking complexity.

· Willing to be brave and try new ideas or learn new skills.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please visit our website for job description details.

Closing date for applications:  Friday 31st May 9am 

Interviews: w/c 3rd May

Propose start Date: 10th June

About Us:

Coast and Vale Community Action is a registered charity and not for profit company primarily operating in the Scarborough and Ryedale areas of North Yorkshire.

Our vision is of thriving, connected and independent communities where local people are enabled to identify and act upon common issues, working together to improve quality of community life. We provide managed workspace, community facilities, community projects and services, as well as providing a means for local people to come together to identify and act upon matters of community importance.

About the role:

We are delighted to have been awarded funding from the National Lottery Community Fund to deliver an exciting four year initiative to further support and develop communities in our local area.  Street Action will co-develop a programme of work with communities in the Scarborough area which helps individuals and groups to celebrate the good things about where they live whilst also providing the support needed to enable them to work better together to tackle the common challenges.  This is a grassroots up approach, driven by communities themselves and the Project Officer will be key to its success.

The post holder will be expected to be out and about in communities, making themselves known, developing new contats and learning about what makes the area tick.  They will utilise a variety of community locations to learn about and work with local people.  They will identify individuals with vision and passion and help them with the practical steps needed to gather others around them to create community solutions.

About you:

We are looking for a motivated, confident and proactive individual who will have:

· Good knowledge of the local area (or the ability to quickly gain that knowledge)

· Excellent interpersonal skills

· Strong communication skills

· Energy and initiative

· Ability to motivate self and others

· The ability to work positively as part of the CaVCA team and work on own initiative towards the achievement of project outcomes

· Keen awareness of the role of the public sector, private sector and voluntary sector in the life of local communities

· An understanding of how marketing tools, including social media, can be used to reach key audiences

· Good working knowledge of IT systems

· Experiences of running community events

· Commitment to CaVCA’s mission

· Willingness to work outside of office hours where required

· Full driving licence and access to own transport, or the ability to travel independently throughout the project area