Evolve Housing Support Jobs

caba’s purpose

as an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances.

our vision is that everyone in the ICAEW community can fully participate in life. 

your role at caba

to manage the delivery of high-quality, person centred and responsive direct support services through the provision of advice, advocacy, support and guidance to service users based around the specific needs presented and/or holistically identified in the UK and overseas to ensure support services continuously evolves to meet the needs of our community, enhancing the service user experience

your key responsibilities:

support services

1. manage the day-to-day operations of support services, maintaining high standards of conduct, performance, case management, competence and ethics at all times, developing KPI’s and wider metrics to steer future support activity
2. investigate and gather information about complaints from service users, resolving issues where possible or escalating them to the Head of Support Services to enable appropriate decisions to be made.
3. ensure our direct support continuously evolves to meet the needs of our community and enhances the user experience, encouraging multiple support interactions with caba but delivering one consistent experience in order to improve community engagement and learning
4. act as the safeguarding deputy lead, ensuring that the team have adequate training, and all safeguarding procedures are adhered to and reported on so our support can be delivered safely and confidently
5. support the Head of Support Services to ensure all relevant policies and procedures are up to date, adhered to and reported against to deliver an excellent and compliant service; including FCA in relation to debt advice and financial aid, and ensure our grants processes and policies are followed at all times
6. undertake effective budgetary control, forecasting and management of direct support expenditure to derive best value and impact

people management

1. have oversight and understanding of caba’s operational plan, liaising with colleagues, outlining challenges for caba and making operational recommendations
2. liaise and collaborate with teams to ensure plans and activities are for the good of the organisation and our community, promoting and encouraging effective team working

case management

1. managing own caseload, particularly taking on complex cases, and undertaking activities in line with the support officer job description when necessary.
2. support the team by conducting technical supervision and case reviews in ensuring cases are reflected upon and improvements made
3. maintain high levels of case management and data quality, by undertaking regular case reviews and identifying where improvements are needed, compiling reports as required by the leadership team and executive board

 to be successful, you’ll have:

• quality assurance practices, including technical case reviews of the team to embed continuous improvements in service delivery
• contemporary digital and personalised support service frameworks and models 
• latest trends and practice in health and social care
• latest, relevant legislation relating to welfare benefits, housing, debt
• applied safeguarding, confidentiality and data protection practices and policies
• proven operational and management skills, being able to coach and develop people to help them achieve their best, empowering and motivating others to improve performance and achieve positive outcomes against organisational and personal goals
• excellent communication skills with an ability to work collaboratively across the organisation, engaging with people of all levels, gaining buy-in and an ability to deliver on joint initiatives
• highly organised with an ability to lead on multiple initiatives with conflicting deadlines  
• ability to think creatively and solve problems, approaching tasks with curiosity – reflecting, adapting and identifying implications for support and the organisation as a whole. 
• Extensive management and leadership experience
• demonstrable experience of working in similar sized charity or third sector organisation
• demonstrable experience of delivering safe and effective person-centred support informed by a needs based approach
• demonstrable experience of delivering digital and personalised support provision, applying service plans to meet emerging needs whilst increasing service quality, accessibility and performance
• demonstratable experience of working within safeguarding and case management informed practices
• demonstrable experience of using and developing a CRM to manage processes, cases and workflow 
• demonstrable experience of sound budgetary management, cost analyses and forecasting that enable a retention of services for our community 

 why caba?

You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.

We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. We have varied working patterns so we’re open to talking about any flexible working arrangements that could work for you.

Interested?

Take a look at the job description for further details. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.

If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.

If you have any questions about the role, please contact Ola Opoosun, Head of Support Services for an informal discussion.

**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check

Deadline for applications: 10th June 2024

Interview date: First Interviews via Teams to be held on 17 June 2024. If successful, Second Interviews to be held in Rugby office 24 and 25 June 2024.

caba’s purpose

as an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances.

our vision is that everyone in the ICAEW community can fully participate in life. 

your role at caba

to support the delivery of service by providing person centred expert advice, guidance and advocacy case management support, ensuring that people access appropriate support and caba provides impactful solutions to a variety of presenting issues for people in need to help them achieve long term sustainability and empower them to have greater control over their lives.

your key responsibilities:

advice and advocacy

· provide advice, advocacy, support and guidance to service users based around the specific needs presented and/or holistically identified for service users’ in the UK and overseas who are in hardship, living with long-term physical and mental health issues, have caring responsibilities and/or are potentially vulnerable and in distressing or crisis situations. 

· take ownership of a full case workload, prioritising service users’ needs while engaging sensitively, research and propose an appropriate tailored course of action, confirming in writing so as to manage the service user expectations, and agree commitments, facilitating a positive service user journey.

· provide specialist advice and casework to service users with income maximisation, budgeting and challenging welfare benefit decisions, through detailed written submissions at mandatory reconsideration and appeal stages, including representation at first tier tribunal hearings and any other relevant hearings where appropriate.

· maintain safe working practices and ensure that home visits, safeguarding, GDPR and confidentiality procedures and policies are adhered to at all times.

· share insights with support service team and contribute to ongoing service development to ensure that the support meets the evolving needs of the service user.

grant making

· carrying out comprehensive reviews of applications for financial assistance on behalf of service users, writing accurate and impartial ‘reports’, preparing financial statements, making recommendations for donations and presenting to caba’s Support Fund members panel for approval or decline of financial assistance/donations/grants. 

casework management

· work collaboratively with the support services team by providing advice with day to day cases relating to welfare benefits, as well as taking part in technical case reviews with peers in meeting caba’s quality assurance standards.

· support the service users with completing caba’s outcome and feedback survey to capture information to measure impact and improve services

· liaise with internal and external stakeholders to promote and share understanding of caba in house services, economic and social issues affecting our UK and overseas service users

· maintain up-to-date information and input accurate data into the CRM database regarding each service user case and case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

to be successful, you’ll have:

• extensive knowledge of welfare benefits, health and social care, economic/social issues of those living inside and outside the UK
• case management and processes (advice and advocacy led support)
• person centred working – working with the person at the centre of the support
• safeguarding (adults and children), confidentiality and data protection procedures
• proven knowledge of the charity sector, agencies, contractors and local authorities
• good working knowledge of social security legislation that may impact or affect service users
• working to agreed objectives and within caba’s policies, procedures and processes
• able to plan and manage own workload and meet deadlines
• ability to identify areas for improvement (team services, processes)
• ability to collate information and use it to produce accurate, detailed and objective reports
• excellent administration skills and database and CRM system experience at a reporting and process level
• excellent written and verbal communication skills including the ability write clearly and keep accurate records with great attention to detail
• excellent IT skills including the ability to use Word, Excel, Outlook, Dynamics and Microsoft Teams
• extensive experience in an advice and advocacy role providing specialist advice and casework to service users
• substantive experience of providing welfare benefits advice, including up to date knowledge of statutory frameworks (mandatory reconsideration and appeal stages) and the ability to identify implications of change in legislation to welfare benefits 
• experience of dealing with a diverse group of people with complex support needs, living with a disability or long-term health condition acting with integrity and fairness while providing practical, long-term solutions
• experience of quality assurance processes.

why caba?

You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.

We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. We have varied working patterns so we’re open to talking about any flexible working arrangements that could work for you.

Interested?

Take a look at the job description for further details. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.

If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.

 If you have any questions about the role, please contact Ola Opoosun, Head of Support Services for an informal discussion.

**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check

Deadline for applications: 6th June 2024

Interview date: 13th June 2024

About us 

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

This is a key role as you will be part of a member’s journey out of homelessness.  We aim to achieve stability in the person’s situation and work towards long lasting and sustainable change, using coaching principles and methodology.

Contract: 12-month fixed term contract

Hours: x2 vacancies 21 hours per week (part-time) OR x1 35 hours per week (full-time)

For the full-time vacancy we encourage applications from candidates who work in the sector or with any of our partner organisations and are currently looking for external secondment opportunities. 

Location: Crisis Skylight Newcastle, City House, City Road, NE1 2AF 

About the role 

As a Housing and Homelessness Practitioner, you will be part of the coaching team to help motivate members with varying levels of engagement within the Skylight; some practice will be planned and structured with others more complex and requiring a multi-agency response.

The key to success will be your ability to integrate with the client services teams on a day-to-day basis; to make collaborative, consistent and psychologically informed relationships with colleagues and members.

About you 

As part of the Lead Worker team you have a real opportunity to demonstrate your empathy for people experiencing homelessness.   Sometimes members are distressed by their situation and this role would suit someone who is resilient, tenacious, compassionate, and creative. You will work as part of a busy team in a fast-paced environment and an ability to communicate effectively and prioritise competing demands are essential. 

You will have experience in homelessness (directly or within a relevant sector) and have demonstratable skills in understanding homelessness legislation and advocating on behalf of people. We know that there are many factors that play a significant part in someone's homelessness including issues with health and wellbeing, financial security, social networks etc. Experience of offering support in these areas is essential and transferable skills welcome. 

You will have a track record of working with partner agencies, developing, maintaining strong working relationships, and collaborating to achieve the best outcomes for members.    

You will be interested in evolving your skills and playing an active role as we continue to develop our service and coaching principles further.  

You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 2 June 2024 (at 23:59)

Interviews are expected to be held on Wednesday 12 June 2024 at Crisis Skylight Newcastle, City House, City Road, NE1 2AF.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

About the role:

As a support worker, your primary purpose is to provide comprehensive support to residents within a supported accommodation setting. Your role encompasses a wide range of responsibilities aimed at ensuring the well-being, safety, and development of residents.

You will be responsible for implementing holistic support strategies that address the emotional, practical, and housing management needs of residents. This includes assisting with practical daily task, facilitating access to educational and employment opportunities, and maintaining a safe living environment in accordance with organisational practices.

Additionally, you will manage individual caseloads, create tailored support and safety plans, and regularly assess their effectiveness. Collaboration with residents and other professionals is essential in this process to empower people and ensure their needs are met.

The role also involves daily shift delivery, operational functions, and liaising with stakeholders to address dynamic needs efficiently. Furthermore, you will act as an advocate for residents, collaborate with professionals from various disciplines, and facilitate a cohesive team environment through active participation and support.

About you:

• Person-Centred Support Approach: Ability to create collaborative support plans, build rapport, and foster collaboration with residents.
• Case Management and Assessment Skills: Proficiency in managing caseloads, conducting assessments, and analysing data to identify resident needs.
• Interdisciplinary Collaboration: Strong communication and coordination skills to work with professionals from various disciplines.
• Health and Safety Compliance: Knowledge of regulations and protocols, ensuring adherence to health and safety standards.
• Record Keeping and Reporting: Proficient in maintaining accurate records and preparing reports while adhering to confidentiality protocols.
• Policy and Procedure Adherence: Understanding and adherence to relevant policies and procedures in supported accommodation services.
• Continuous Learning and Improvement: Commitment to ongoing training, participation in reflective practice, and contributing to service improvement initiatives.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info: 

Closing date:Wednesday 5th June at midnight

Interview date: Interviews to be held week commencing Monday 17th June

This post will require an Enhanced DBS check to be processed for the successful applicant.

Job Title: Support Worker

Highway House is a charity that has been providing all year round shelter and support services to the homeless for the past 15 years. Our work with the homeless has evolved an adapted from 2009 to date to offer the support most needed at any given time. Highway House received the Faith Recognition Award for providing specialist services by Her Majesty’s Lieutenant at the Royal College of Medicine in November 2017. We have received the best shelter of the year award 2019-2020 and 2020-2021 by the London Prestige Awards.

Summary of role

This post is responsible for ensuring that guests who attend Highway House are in the first instance made welcome. The primary role will be to engage those guests that attend the day centre and guests that are resident in the shelter’s accommodation in developing a pathway of support for them and help them move to the maximum independence they are capable of.  Providing baseline and continuing monitoring of their progress will be required, as will working closely with the project manager.

· Be responsible for receiving guests 2 days a week (7 hours each day) at the day centre

· Initial recording of guests details in database system

· Work with guests to identify their needs

· Research and engage appropriate support for guests

· Develop links with health and welfare agencies to benefit guests

· Support the physical and mental wellbeing of guests

· Visit guests placed in the shelter’s accommodation 1 day a week  (4 hours) to do support work with guests.

· Supervise and inspect state of property and run room checks on weekly visit to the shelter’s accommodation.

• Ensure effective collection of monitoring information, consultation and feedback
• Report regularly to the project manager as and when required board of trustees upon the progress of the project against stated outcomes
• Agree with Manager any actions regarding outcomes
• Ensure all safeguarding issues are dealt with effectively as detailed within our policy

· Work with, support, and build the understanding of volunteers

· Training volunteers in support work

· Agree and maintain work plans with Project Manager

· Work with project Manager to engage partners and develop new opportunities

· Contribute to review of activities so they are based upon need

· Identify and contribute to all legal requirements being met

· Ensure the information is processed in database system to provide monitoring and evaluation reports

· Any other duties deemed necessary

SWAP is a charity providing support to asylum seekers and refugees living in the Wigan Borough.  We deliver a number of key services that include English classes, a Women’s Group and a case work service.  This post has 4 key functions:

1. Provide 1:1 advocacy and case work support to asylum seekers and refugees. 

2. By adopting an Outreach Model, make contact with people currently not accessing services, especially those living in outlying neighbourhoods.

3. Keep up to date on emerging needs and re-prioritise tasks accordingly.

4. Work in partnership with specialist support agencies to ensure asylum seekers and refugees receive services that address their needs.

The issues affecting asylum seekers and refugees are constantly evolving, and will require the worker to be adaptable, flexible and responsive.  For example, refugees are currently experiencing exceptionally high levels of homelessness, so this will be a current priority.  However, if homelessness reduces then project resources will be targeted elsewhere.  The post will operate from SWAP.s main base in Wigan, our Leigh Hub and community venues as directed by the needs of asylum seekers and refugees, including venues run by partner agencies.  The post is currently funded for two years.

Key duties and responsibilities

· Provide 1:1 case work support to asylum seekers and refugees living in the Wigan borough.

· Provide information to asylum seekers and refugees on issues affecting them (e.g. the asylum system, housing, asylum support, benefits, health and social care, education, employment and volunteering)

· Make contact with service users currently not engaging with support services, including those who face barriers to participation and those living in outlying neighbourhoods

· Help service users understand the options available to them and help them make informed decisions (e.g. Voluntary Returns, family re-union, working under the Skills Shortage List).

· To assess clients’ needs and devise appropriate support pathways

· Develop relationships with partner agencies and establish referral pathways (e.g. The Resettlement Team, Serco, The Brick)

· To kept abreast of current and emerging asylum and immigration policy

· Train, mentor and support volunteer

· To refer clients to other SWAP services and activities

· To assist in the delivery of training, educational and awareness raising programmes to local groups and organisations (e.g. schools, community groups, faith groups)

Values

· To encourage clients to become independent and to contribute to society

· To ensure client confidentiality and treat clients in a respectful and dignified manner

· To work in a way that promotes equality of opportunity and encourages community cohesion

MMHS has for many years played a crucial role in meeting the housing and housing-related needs of ministers who have worked in the Methodist Church and continues to support this community through the provision of housing across the UK. At the same time, we are considering ways of using our resources for new mission, while remaining fully committed to our existing mission.

This is a crucial moment for us as a charity. We are in search of a highly strategic CFO with a broad skillset which stretches beyond the remit of many financial leadership roles within the charity sector. The CFO will work closely with the CEO, playing a crucial role in the stewardship and optimisation of a range of assets and providing leadership to the finance team as well staff working in other functions. If you care about supporting those who have worked in methodist ministry, have an appetite for positive change, and the character and skills to play a key part in leading our charity towards a new future, we welcome your interest.

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

To support our continued growth, we are looking for a Fundraising Support Officer to join our growing Fundraising team to help increase income generation. This is an exciting time to join the organisation as we look to build a future of excellent frontline services and influential lived experience led campaigning. 

You will play an integral role in the fundraising team in an ambitious organisation with exciting opportunities for fundraisers to contribute to growth and development.

We are looking for the below skills and experience:

· Working understanding of fundraising processes in charities, including grant funding, budgets and donations.

· Experience working with online payment/donation platforms, extracting and manipulating data.

· Experience of working with Salesforce and Google analytics, or keen willingness to learn.

· Strong communication skills, both written and verbal.

· Strong IT skills, including SharePoint and advanced Excel.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Gjori Langeland Head of Fundraising and Communications.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.

We are taking a dynamic approach in recruiting for this role, applications for this role will be processed on a rolling basis.

About the role:

The Achieving Potential programme at SHP supports SHP clients with options and opportunities to build their confidence, learn new skills and try new things. We are recruiting to an exciting new post within our team, having recently secured funding to take forward our digital inclusion offer.

People experiencing homelessness are often from the most socio-economically disadvantaged backgrounds and are digitally excluded. Digital access is crucial for peoples’ independence – e.g. accessing Universal Credit or GPs, but it’s also fundamental in addressing isolation and loneliness. Feeling connected to others can be the difference between someone continuing their journey out of homelessness or falling back into drug-use due to isolation/loneliness – we want to break the vicious cycle between digital and social exclusion.  

As the Digital Inclusion Project Coordinator, your objectives will be to spearhead initiatives aimed at increasing digital inclusion within SHP’s diverse communities. This multifaceted role requires a blend of strategic planning, community engagement, technological proficiency, and environmental stewardship. You will work collaboratively with stakeholders from both withing SHP and externally to develop and implement sustainable solutions that bridge the digital divide and minimize the environmental impact of electronic waste.

About you:

• Demonstrated experience in community outreach, project management, and stakeholder engagement, preferably in the fields of digital inclusion, sustainability, or social justice.
• Strong communication skills, including the ability to engage with diverse audiences and communicate complex concepts in a clear and accessible manner.
• Strong analytical skills and creative problem-solving abilities to identify barriers, develop innovative solutions, and address complex challenges related to digital exclusion and e-waste management.
• Willingness to embrace change, navigate ambiguity, and adapt strategies in response to evolving priorities, emerging trends, and feedback from stakeholders and community members.
• Confidence to promote the benefits of the digital world and to challenge traditional silos and system barriers, as well as the ability to use different approaches and methods of communication with different stakeholder in order to achieve this
• The willingness and ability to provide flexible support, including support in the community and a variety of settings
• Proven ability to cultivate and maintain productive partnerships with different agencies, non-profit organizations, businesses, and other stakeholders to leverage resources

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info: 

Closing date:Sunday 9th June at Midnight

Interview date: Wednesday 19th June

This post will require an Enhanced DBS check to be processed for the successful applicant.

Aside from the 50+ young people we see every day at our day centre, New Horizon’s Outreach service also works with young people on the streets and in the community. The team works pan London to deliver a unique, youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe whilst encouraging them to access the day centre to benefit from the wide range of services we offer. The Outreach Worker will work as part of Rough Sleeping Team to deliver at least two street outreach shifts per week and transitional casework to young people facing rough sleeping. You will need to be willing to work early mornings and late evenings, to travel across London to identify young people who need our support, and to work flexibly to respond to evolving needs. The ideal candidate will bring energy, creativity and a keen eye for detail. This is an exciting time to join the team as we look to refine our offer and pilot new solutions to rough sleeping. 

For more information and Person Specifications, please see our Job Pack attached. 

Salary:  £31,200 - £34,736

Application Closing Date: 10am, 31/05/2024

We are looking for a communications manager, you will be a senior member of our Culture, Communications, and Involvement directorate, leading our communications team to tell our story, build trust and create excitement about ISHA and everything we do for our residents and communities.

Communications Manager
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £47,162
Contract: Permanent

You will work with the Director of Culture, Communication & Involvement to develop the new communication strategy and lead on the implementation, ensuring that two-way communication with colleagues, residents, stakeholders, and the wider community whilst consistently promoting ISHA’s objectives and values.

You

If you are looking for your next dynamic role, where you can say you are truly making a difference, come and help us ‘level up’ our communications and resident focus approach. We are looking for someone who is values-driven and brings communications best-practice, creativity and the ‘get-up-and-go' to help us write the next successful chapter. We need a communications all-rounder with great content instincts to tell our story well to a range of audiences, most importantly our residents and staff. Someone who can develop and implement strategies for high-impact internal and external communication, as well as ensuring delivery of our regular events and communication and marketing materials, such as leaflets, newsletters, annual reports and press releases.

We are also looking for someone with website redevelopment (or project management) experience to ensure that our website is given a much-needed refresh and then maintained to support a strong, positive resident experience.

Ideally, you will have some team management experience and be well-versed in getting the most out of your team members. You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you are excited by this role but your experience does not quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

Other information

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do apply.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Deadline: 09:00am on Monday 3 June 2024
Interview: Monday 10 June 2024 in person at 102 Blackstock Road.

Interested?

If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

No agencies please.

Communications and Social Media Officer- Hybrid

Do you love talking to older Christians and hearing their stories?

Are you excited by the possibility of lifting the lid on what goes on in the life of a care home, from fun activities to school visits and trips out?

Would you find it rewarding to share insights on what makes for great person-centred care, including dementia care?

Are you keen to get cracking on a great comms campaign to support fundraising? If so, then you could be just the person we’re looking for.

As a Christian* charity supporting older people, at Pilgrims’ Friend Society, we’re dedicated to creating wonderful places where older Christians can live out their faith and enjoy fulfilling lives, contributing to others around them, both in their care home or housing scheme and in the wider community.

But for our communities to thrive, we need to spread the word about the work we’re doing and the brilliant older people who choose to make their home with us.

We’re seeking a tenacious individual, whether a recent graduate or someone with one to three years of experience in a communications/marketing role, to join our expanding Marketing and Communications Team. This role offers an ideal opportunity to capture compelling stories and amplify our charity’s voice while further developing your career in our dynamic team.

Reporting to our Communications Manager, you’ll play a key role in delivering the Communications Strategy, crafting content across a range of platforms including The Pilgrims’ Magazine, our website, newsletters and social media.

Strong writing skills are an absolute must for this role, as is a keen eye for design and high levels of digital literacy. As an adept communicator with excellent attention to detail, you’ll be able to turn your hand to anything, from magazine features to short form videos, keeping abreast of the latest trends.

A natural people person with innate curiosity, you’ll embrace opportunities to visit our care homes and housing schemes and capture the stories of life with us – not just those of the older people who live there, but also those of our brilliant staff and volunteers. You’ll then devise creative ways to share these stories so they connect with our different audiences, from prospective residents to new supporters and beyond.

A self-starter, you’ll need to be able to work independently within agreed brand guidelines and with minimal supervision. You’ll also need to be highly organised, ensuring that deadlines are met and that content lands in a timely manner. Through analytics, you’ll monitor engagement, using these insights to inform our evolving content plan and drive growth.

As well as creating compelling content for our core communications platforms, you’ll also provide valuable support to our ambitious press plan, helping to amplify the voice of Pilgrims’ Friend Society in local and national media.

If that sounds like the right fit for you, then we’d love to hear from you!

Experience/skills:

• Excellent written and verbal communication skills
• Proven experience of writing/ creating great content in a paid professional or organisational context
• A relevant degree or (similar level) professional qualification; or equivalent work experience
• A strong visual sense and great attention to detail
• Technical skills across Microsoft applications and website content management systems
• Experience with creative platforms including Canva and Mailchimp
• Experience in video editing/creating video content for contemporary social platforms e.g. Instagram Reels/TikToks
• A creative mindset and the ability to think of new ways to build our brand
• Strong organisation and planning skills
• The ability to work independently and with colleagues from across the organisation
• A can-do problem-solving attitude

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

34.5 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 5 weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox
• Wisdom app
• Care Friends referral app
• Birthday reward
• Long-standing service reward
• Life assurance scheme
• Pension scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: the closing date for this post is Friday 7th June, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

St. Margaret's House (SMH) are looking for a dynamic Executive Director (ED) to join our senior leadership at an exciting time in the organisation's development.

The ED will work collaboratively with the Arts and Wellbeing Director to fulfil the vision, mission and strategic objectives of SMH, taking on the role of Co-CEO following the departure of our long-standing CEO.

We are looking for someone with varied fundraising, finance, human resources and business development experience to implement a vision for the future growth of the charity with particular reference to improving our buildings and directing the retail and hospitality areas of work.

Application Deadline: 9am, Monday 17th June 2024

The Diocese of Guildford is committed to addressing the urgent challenge of climate change and environmental sustainability and meet the Church of England’s goal to become net zero carbon (NZC) by 2030. As part of this we are seeking a passionate, dynamic and experienced individual to join our team as the Diocesan Net Zero Carbon Project & Engagement Lead to help us achieve our environmental commitments with respect to decarbonising our residential property portfolio and church buildings.

Key Responsibilities include:

· Influencing and supporting parishes to prepare and deliver their NZC action plans relating to their buildings.

· Support the Property Team to develop and implement a comprehensive NZC action plan for clergy housing.

· Developing relationships with technical specialists and potential funding agencies.

· Managing relationships and communications with a wide range of other stakeholders.

· Managing headline project data and tracking progress against the project delivery plan and providing regular, timely reports highlighting achievements and areas for improvement.

· Ensuring all relevant risks are identified and mitigation actions are in place.

Please refer to the attached Job Description for the full details of the responsibilities of the Diocesan Environmental Officer.

Qualifications, Experience and Skills include:

· Degree or equivalent (with a project management and/or a qualification relevant to NZC being desirable).

· Extensive experience of leading, co-ordinating and delivering complex projects;

· Experience of managing multiple stakeholder types in a complex programme context.

· Up-to-date knowledge of environmental and climate change issues.

· Strong knowledge of project management techniques and processes, including governance, plan management, budget, risk, and issue management. ·

· Strong leadership and influencing skills, with the ability to bring order to complex situations and find innovative ways of solving or pre-empting problems.

Benefits of the role include: 

· Competitive salary within the Charity Sector 

· A 15% non-contributory pension/life assurance provision 

· 25 days annual leave per year, plus bank holidays 

· Employee assistance programme as part of our commitment to employee health and wellbeing.

· Learning and development opportunities 

· Flexible hybrid working

How to apply

Interested candidates are invited to send a detailed covering letter, along with your CV, outlining how you meet the essential and desirable criteria in the person specification as detailed in the job description. Applications without a cover letter cannot be considered.

We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early. 

The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.

The Diocese of Guildford encourages UK Minority Ethnic/Global Majority Heritage applicants for all roles to ensure that we reflect the racial diversity of the community we are part of.