Executive support and database officer jobs

As our Operations & Executive Support Manager, you’ll play a pivotal role in keeping the organisation running smoothly. You’ll work at the heart of our Corporate Function, ensuring our systems, people, and processes are efficient and aligned with our mission. There is no line management initially but if the team grows, we will discuss this with you.

Reporting directly to the CEO, you’ll provide both operational leadership and executive support - helping the CEO and wider team stay focused on impact. You’ll also work with our Head of Programmes to ensure coordination across the charity.

This role would suit you if you’re highly organised, proactive, and thrive in a fast-paced environment where no two days are the same. You might currently be an Operations Officer, Senior Administrator, or Project Manager, ready to step up into a broader, more strategic role.

JOB DETAILS

• Job Title - Operations & Executive Support Manager
• Responsible to - Chief Executive Officer
• Salary - Between £29,500 & £31,000 depending on experience
• Contract - Full-Time (38 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance. We expect team members to work from the office at least three days per week, but we offer flexibility to balance this with remote working. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
• Closing date - 14 December 2025 

WHAT YOU’LL BE DOING

1. Operational Coordination (40%)

• Oversee day-to-day organisational operations, systems, and processes.

• Maintain and improve internal systems & processes (task & project management).

• Manage supplier relationships (insurance, IT, HR, utilities, etc.).

• Support programme quality assurance by collating data and reviewing reports.

• Lead internal projects to improve efficiency and staff experience.

2. Executive Support (25%)

• Provide comprehensive diary management for the CEO and organisation-wide initiatives.

• Prepare briefings, reports, and presentation materials when required.

• Support the CEO with governance papers, communications, and meeting follow-up.

• Represent the CEO in communications with stakeholders as required.

3. People & Culture (20%)

• Coordinate HR administration, recruitment logistics, and onboarding.

• Support the delivery of wellbeing and culture initiatives.

• Plan internal events, training sessions, and away days.

• Maintain accurate staff records and support internal communications.

4. Governance & Strategy Support (15%)

• Prepare and circulate Board and sub-committee papers.

• Maintain organisational policies and compliance registers.

• Monitor progress against operational plans and key performance measures.

• Support internal and external reporting requirements (funders, trustees, etc.).

KNOWLEDGE AND SKILLS REQUIRED

Essential

• Experience in operations, project management, or executive support.

• Excellent organisation and time management skills.

• Strong written and verbal communication.

• Understanding of governance and charity operations.

• Proficiency in digital tools (e.g. Asana, Google Workspace, HR/CRM systems).

• Excellent communication and influencing skills, with experience engaging confidently with senior stakeholders, funders, and partners.

• Proven ability to oversee multiple projects, and ensure timely delivery of outcomes.

Desirable

• Experience in the charity, youth, or public policy sectors.

• Knowledge of safeguarding or quality assurance processes.

• Experience of monitoring, evaluation, and reporting on programme impact.

• Ability to analyse and present data clearly.

We value potential over perfection. If you’re missing one or two of the above skills, don’t worry, as most can be learnt.

ORGANISATIONAL INFORMATION

Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.

All staff are expected to:

• Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.

• Maintain confidentiality at all times in line with organisational policies.

• Successfully complete an enhanced DBS check and provide two independent references before appointment.

• Actively promote an inclusive and diverse culture within the organisation.

The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).

HOW TO APPLY

There are several routes and stages to apply for this role.

Stage 1 - Application (by 14 December 2025)

• Apply via ‘Charity Jobs’, submitting a CV (no more than two sides of A4) and a covering letter explaining why you’re the ideal candidate.

Stage 2 - Video Screening (by 20 December 2025)

• If we think there’s a match based on your application, we’ll invite you to a short video interview consisting of up to three questions, with a two-minute limit for each answer.

• Please note that we’ll be screening applications as they come in, which means the earlier you apply, the more time you’ll have to prepare for each stage.

Stage 3 - Final Interview (early January 2026)

• If we think there’s a match following your application and video screening, we’ll invite you to an in-person interview at our offices in MediaCity, Salford.

• Interviews are currently scheduled for 5 & 6 January 2026. If these dates are difficult for you, please let us know by contacting us.

The closing date for Stage 1 applications is 23:00 on 14 December 2025

At Alzheimer's Society, we're a team of advisors, supporters, fundraisers, researchers, and advocates - united by one purpose: to make life better for everyone affected by dementia.

We're looking for a Company Secretary and Governance Lead to play an important leadership role in ensuring our charity operates to the highest standards of governance, transparency and integrity.

Reporting directly to the Chief Operating Officer and working closely with the Chair of the Board of Trustees, Chief Executive, Executive Leadership Team and Board Committees, this role will shape and strengthen our governance framework to enable confident, informed decision-making that supports delivery of our strategy and impact. This is an outstanding opportunity for a strategic governance leader who can combine technical expertise with strong relationship management and a genuine passion for driving good governance that supports our mission.

Key Responsibilities

• Act as Company Secretary for Alzheimer's Society and its subsidiaries, ensuring compliance with Charity Commission and Companies House requirements.
• Provide trusted advice to the Chair, Board of Trustees and Executive Leadership Team on their legal, fiduciary and regulatory responsibilities.
• Oversee governance arrangements, ensuring effective information flow and clear decision-making structures across the organisation.
• Develop and lead a team of Governance professionals, promoting a culture of high performance, collaboration, accountability and inclusivity.
• Lead the design and continual improvement of our governance framework, embedding transparency, accountability, and evidence-based decision making.
• Serve as Whistleblowing Officer for the Society, and champion integrity and openness in all governance processes.
• Support the governance team to deliver efficient Board and Committee meetings, forward planning, and statutory reporting.
• Foster strong relationships across teams, embedding governance and compliance as enablers of effective, ethical leadership.

About You

You're a confident, collaborative leader who combines professional rigour with empathy, diplomacy and a values-led approach. You bring the strategic insight to advise senior leaders and the operational focus to ensure governance processes run seamlessly.

We're looking for someone who can:

• Demonstrate a strong track record of advising Boards and senior leaders on governance, compliance and organisational risk.
• Bring excellent knowledge of charity law, company law, and the UK governance landscape.
• Communicate complex information clearly and credibly to a range of audiences.
• Lead with authenticity and integrity, building trusted relationships across all levels.
• Drive continuous improvement — from simplifying processes to fostering a culture of learning and accountability.
• Lead and develop a small team, championing collaboration and professional growth.
• Model Alzheimer's Society's values of Determination, Better Together, Compassion and Trusted Expertise in all that you do.

This role is Home-based with occasional travel across England, Wales and Northern Ireland.

Important Dates:

• The deadline for applications is 23:59 on Sunday 30th November 2025.
• Interview invites will be issued from 8th December. 
• Involvement (lived-experience) Panel will take place on 12th December 2025. 
• Competency Panel interview will take place at our Crutched Friar's London Office on 16th December 2025. 
• Candidates will have the opportunity to meet with our CEO and Chair of the Board of Trustees virtually on 17th December 2025.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic 

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities

External Communications

• Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
• Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
• Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
• Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
• Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
• Liaise with celebrity partners to coordinate media campaigns.
• Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
• Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
• Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
• Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
• Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

• Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
• Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
• Keep charity notice boards updated with promotional material.
• Contribute to the quarterly Trustee report.
• Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

• Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
• Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
• Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

• Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
• Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
• Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
• Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
• Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

• Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
• Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
• Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
• Provide support to charity volunteers during activities.
• Develop engaging and relevant supporter journeys using Cosmic audience personas.
• Regular development and gathering of Cosmic case study materials.
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

• Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
• Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
• Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
• Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For

Essential Skills and Experience:

• Previous experience in a marketing or communications role, ideally working within the charity sector.
• Proven success designing and delivering communications plans and campaigns.
• Experience of successfully pitching stories or collaborations to media, journalists and influencers.
• Understanding of how to create engaging content – both written and visual.
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Strong digital storytelling skills.
• Experience in creating marketing materials in Canva and managing communications campaigns.
• Experience of managing social media channels, creating content that drive results
• Experience of using WordPress, Mailchimp and CRM solutions.
• Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
• Creative thinking and problem-solving abilities.
• Knowledge of GDPR and data protection best practices.
• A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

• Experience in developing case studies
• Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

·        27 days holiday plus Bank Holidays (pro rata for part time roles)

·        £200 professional development budget annually

·        Hybrid working opportunities

·        Employee Assistance Programme

·        Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.

We’ve ambitions to change so much, to improve support for endometriosis – are you the experienced and highly organised Executive Assistant to CEO we need to help us?

We are the UK’s leading charity for all those affected by endometriosis, determined to ensure that everyone gets prompt diagnosis and the best treatment and support. We have an exciting opportunity for an experienced Executive Assistant to join our team at Endometriosis UK and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial role for our small but growing charity, supporting the CEO to ensure the smooth running of the organisation. You’ll be a key point of contact, proactively managing all aspects of EA support to the CEO to enable them to maximise their performance and delivery, as well as coordinating our governance administrative systems and processes. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.  

The role will be ideal for a highly organised, proactive, and experienced Executive Assistant used to working on their own initiative and comfortable with multi-tasking in a fast-paced environment. You will be a born organiser, with superb judgment, a diplomatic approach, solution focused and with excellent problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly. You will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Advanced skills in MS Office are essential. Your written and verbal communication skills will be first-rate, with stakeholders at all levels. You will be comfortable handling confidential material with the utmost discretion. You will have proven experience supporting senior executives and Boards, ideally in the charity or non-profit sector. The EA will also play a proactive role in improving organisational processes and supporting priority areas as needed.

This will be a busy, varied and important role working closely with the CEO to make sure their diary supports their strategic priorities. Key responsibilities include managing, triaging and responding to emails, complex diary management to ensure effective use of their time, providing briefing papers and ensuring the CEO is well prepared for meetings, and ensuring we’ve efficient governance and office processes. You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills. You will act as that indispensable individual for the CEO, ultimately responsible for proactively ensuring their work life runs effectively and efficiently. The key focus of the role is to ensure the CEO is able to maximise their impact and influence in the charity, plus ensuring the smooth operation of board and committee functions,

This is a hands-on role in a small but ambitious charity, ideal for someone who’s willing to get stuck in, take initiative, is flexible and brings structure and calm to a busy leadership team. You’ll be a trusted partner, helping to manage schedules, coordinate meetings, prepare documents, and ensure everything runs smoothly behind the scenes.

We look forward to receiving your application. 

Job title: Executive Assistant to CEO

Reporting to: Chief Executive

Working hours: Full time/ 37.5 hrs a week

Location: Endometriosis UK’s office at London Bridge, with hybrid working options

Contract: Permanent

Annual salary: £38,000 - £40,000 depending on experience, and incl London Weighting

Closing date for applications: 9am, Monday 1st December 2025

Interview date: Monday 8th and Tuesday 9th December, at our office in London Bridge

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About Arthritis Action

Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.

Purpose

The Executive Assistant (EA) will serve as the right hand to the CEO, Deputy CEO and Head of Finance & Operations (Executive Management Team – EMT) ensuring efficient day-to-day operations, handling high-level administrative support, and enabling the EMT to focus on strategic priorities.

This role demands high standards of organisation, confidentiality, professionalism, and discretion, given the EA’s access to sensitive information, strategic discussions, and senior-level correspondence. The EA will work closely with internal and external stakeholders, including staff, trustees, donors, and partners, requiring sound judgement, diplomacy, and excellent communication skills.

This is a dynamic role in a fast-paced, purpose-driven environment — ideal for someone who is solutions-focused, aligned with our mission, and thrives in a collaborative, small-team setting.

Key Responsibilities – This is a new role for Arthritis Action, giving you the opportunity to bring your expertise to help us shape the role. The role will include but not be limited to:

Executive Support

• Provide high-quality administrative support to the EMT for internal and external meetings and events, including diary management, communications, organising logistics (room/venue bookings, catering, etc.), travel planning, speaking engagements and meeting coordination
• Draft correspondence, reports, presentations, and meeting agendas
• Maintain accurate and organised digital and physical files
• Assist with EMT expense claims

Board, Committees & Stakeholder Coordination

• Schedule and organise board and committee meetings
• Prepare and circulate agendas, papers, and minutes
• Support on trustee recruitment as required, including making arrangements for interviews
• Support trustee onboarding, record keeping, and compliance with charity governance requirements
• Liaise with board members and key stakeholders on behalf of the EMT
• Maintain statutory records and assist with annual reporting 

Project, Fundraising & Operations Support

• Support EMT as they work with trustees and the team to develop our 2027-2030 strategy
• Aid the preparation of our 85th Anniversary in 2027
• Track deadlines and follow up on action items for the EMT
• Support on special projects, events, and fundraising initiatives
• Conduct research and prepare background materials as needed
• Assist with a large-scale digital file organisation and clean-up

PERSON SPECIFICATION

EXPERIENCE & SKILLS

• Essential
  • Proven experience supporting a senior executive or leadership team.
  • Outstanding organisational and time-management skills.
  • Excellent oral and written communication skills including the ability to write in Plain English for a range of audiences.
  • Tech-savvy with strong proficiency in Microsoft Office and scheduling tools.
  • Discretion, reliability, and a high level of emotional intelligence.
  • Ability to work independently and manage competing priorities.
  • An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
• Desirable
  • Experience in a nonprofit of charity setting
  • Database experience
  • Event planning or fundraising support experience

ATTRIBUTES

• Essential
  • Excellent organisation and interpersonal skills.
  • A self-starter, able to work on own initiative where required.
  • Enthusiastic team-player with a can-do attitude.
  • Able and willing to travel within the UK.
  • Proven experience supporting a senior executive or leadership team.

Supporter Experience Executive

• Hours: Full time - 37.5 hours per week 
• Location: Oxford and Hybrid
• Salary: £25,087 - £32,376 per annum
• Closing date: 4th December 2025 at 12 noon
• Interview date: 10th December 2025

Join our team and help make a difference!

Helen & Douglas House is at an exciting point in its journey with a new CEO and a bold five-year strategy. We’re looking for a Supporter Experience Executive to play a vital role in delivering exceptional supporter care and ensuring our fundraising activities run smoothly.

About the Role

As part of our Fundraising Team, you’ll be the first point of contact for our supporters, providing outstanding customer service and stewardship. You’ll manage supporter enquiries, coordinate campaign and event fulfilment, and ensure accurate data handling in line with GDPR and fundraising regulations.

Your responsibilities will include:

• Managing supporter inboxes and handling enquiries with compassion and professionalism.
• Delivering excellent supporter care, including thanking and stewardship.
• Coordinating fulfilment for campaigns, appeals, and events.
• Maintaining accurate supporter records and optimising Gift Aid opportunities.
• Supporting fundraising events and cross-team initiatives.

About you:

• We’re looking for someone who is:
• Experienced in a supporter or client-facing role with exceptional customer service skills.
• Highly organised, able to manage multiple projects and deadlines.
• A strong communicator with excellent attention to detail.
• IT literate, with proficiency in Microsoft Office (CRM experience is a bonus).
• Positive, proactive, and committed to continuous improvement.

Why Join Us?

You’ll be part of a passionate team making a real difference to families and children. We offer a supportive environment, opportunities for development, and the chance to contribute to an ambitious new strategy.

Standard DBS check required.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Closing date 4th November 2025 at 12 noon

Helen & Douglas House

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Full-time | Permanent | Office-based with flexible options
Salary: Circa £30,000 depending on experience.

Join us at Kent Community Foundation and help make a real difference in your community.

We’re looking for a proactive, highly organised Executive & Operational Assistant to support our governance and keep our operations running smoothly. This is a varied and rewarding position where no two days are the same.

What you’ll do:

• Support governance by coordinating board and committee meetings, preparing papers, and taking accurate minutes.
• Provide high-trust executive support to our Chief Executive and Head of Finance & Governance.
• Manage finance administration: process donations, grant payments, and maintain bank accounts.
• Be the backbone of our office—managing supplies, welcoming visitors, and handling enquiries.
• Assist with HR tasks including recruitment and updating our HR system.

What we’re looking for:

• A proven and experienced administrator with strong organisational skills, integrity and attention to detail.
• Someone confident in working with numbers and familiar with finance systems.
• Someone who thrives in a busy environment and wants their work to have a positive impact.

Why join us?

• Be part of a team that supports local communities across Kent.
• Enjoy flexible working options and a collaborative, supportive environment.

Location: Our offices in Smeeth near Ashford (flexible arrangements available).
Closing date: 4th January 2026 | Interviews 14 January 2026

To apply, please submit your CV and a covering letter explaining how you meet the person specification 

If you need accessibility support or adjustments during the application process, please contact us at the same email address.

Supporter Stewardship Executive 

Role Focus Areas

Supporter Stewardship | Data Management and Reporting | Prospecting 

Details

Location: Hybrid - 1 day/week in London Bridge Office 

Annual Salary: £26,963 pro rata 

Hours: Part-time (21 hours a week)

Contract: Permanent (6 month probationary period)

Start Date: Early January 

Reporting to: Head of Fundraising and Communications

Job Outline

Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth. 

Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.

Key Responsibilities

• Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.

• Handle supporter enquiries via email and telephone

• Keep accurate data records of engagement, donations and fundraising

• Produce reports on supporter trends, and identify prospects to support growth

• Manage delivery of key challenge events including the London Marathon

• Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing 

• Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.

• Fulfill shop orders managing inventory and updating stock levels

• Any other duties that working in a small organisations requires

Person specification

• Highly personable with the ability to develop warm relationships

• Responsible and organised

• Excellent phone manner, including sensitivity towards issues such as illness and bereavement

• Excellent written communication skills 

• Collaborative and willing to lend their support where most needed

• Commitment to our mission to find better treatment and a cure for children facing neuroblastoma 

About the role

You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops. 

You will need some storage space available for Charity materials.

If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.

You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.

There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.

The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results. 

Who we need?

You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.

A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.

Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD

Contract: Full time, Permanent

Salary: £29,000 gross per annum

Closing Date: 1st of December 2025

Are you a Training Centre Support Officer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Training Centre Support Officer to join our team at HMS RALEIGH.

About the role

The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.

Responsibilities

• To support the Centre Manager to facilitate all activity hosted at the centre
• Lead on arranging all logistics in support of the centre’s activities
• Ensure the centres facilities are maintained appropriately
• Manage the routine health and safety records and actions for the Centre Manager

Requirements

• Strong administrative and organisational skills.
• Experience/knowledge of uniformed and/or youth organisations
• Experience working within the Military environment preferably Royal Navy.
• Can demonstrate ability to form and maintaining collaborative relationships.
• Ability and willingness to work evenings and weekends

For further information, please download the Recruitment Pack.

Benefits

• 51 days annual leave per annum
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are looking for a highly organised, pro-active and confident Digital Communications Officer to join our Campaigns and Communications team. You will work closely with the Digital Communications Manager to support all things digital including social media and website content, as well as coordinating digital content for EUmetriosis, a European funded endometriosis research project. This role is part-funded by the EUmetriosis project.

You’ll be confident working across multiple projects to varying deadlines and enjoy working as part of a small but driven communications and campaigns team, who are passionate about raising awareness and driving change for those with endometriosis.

Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It costs the UK economy around £8.2 billion every year in healthcare costs, loss of work and treatments and yet it isn’t recognised by most employers. As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support.

This is an exciting opportunity to help drive Endometriosis UK’s work forward and play a key role in raising awareness of endometriosis and driving change for those affected by the disease. We look forward to receiving your application. 

Job title: Digital Communications Officer
Reporting to: Digital Communications Manager
Working hours: Full time / 37.5 hrs a week
Location: Endometriosis UK’s office at London Bridge, with hybrid option
Contract: Permanent
Annual salary: £30,000 - £31,000 (including London weighting) dependent on experience
Closing date: 9am, Monday 1st December 2025
Interview: Interviews will take place on Monday 8th and 9th December at our office in London Bridge.

Help recruit the volunteers who bring free, life-changing surgery to thousands across sub-Saharan Africa.
If you’re energised by people, purpose and global impact, this role will light you up.

Mercy Ships UK is entering an exciting new chapter. With a growing supporter community, two state-of-the-art hospital ships, and ambitious plans for the next five years, we are expanding our recruitment capacity, and we’re looking for a talented, proactive Recruitment & Development Officer to help drive this vision forward.

This is not a standard recruitment role. You’ll be joining a mission that transforms lives every single day. We recruit over 400 skilled volunteer professionals each year; from surgeons and nurses, to engineers, teachers and maritime specialists, all serving on the Global Mercy and Africa Mercy, the world’s largest charitable hospital ships. Their work brings hope and healing to people who would otherwise have no access to safe surgery.

What you’ll be doing

You’ll support the Lead Recruiter by identifying, engaging and nurturing prospective volunteers, helping match the right people to the right opportunities at the right time. You’ll grow and maintain our Talent Community, build new partnerships, and engage with networks across the UK and beyond. One day you may be sourcing candidates online, another you may be connecting with training institutions, hosting webinars, or representing Mercy Ships at events.

This role combines relationship-building, recruitment, communication and creative outreach; perfect for someone who enjoys a varied, people-centred workload with real purpose behind it.

What you’ll bring

We’re looking for someone who thrives on connection, communicates brilliantly, and can balance multiple priorities with warmth, clarity, and calm. Experience in recruitment, talent sourcing, or community engagement is ideal. An understanding of the charity sector or Christian audiences is helpful, but your attitude, integrity and passion for serving others will matter most.

Why join Mercy Ships UK?

Because your work will directly support surgeries, training, and long-term healthcare strengthening in some of the world’s most underserved nations. You’ll join a collaborative, values-driven team, with opportunities to travel, attend international summits, and contribute to a global mission that has transformed more than 2.88 million lives.

Key details

• Salary: £30,000 – £35,000 DOE

• Location: Stevenage (Hybrid – minimum 2 days/month in office)

• Hours: Full-time, Permanent

• Benefits: 25 days annual leave (plus bank holidays, increasing with service), up to 7% employer pension contribution, training/travel loans, free onsite parking.

If you’re hungry for meaningful work, excited to build relationships, and driven to help others step into life-changing opportunities, we’d love to hear from you.

Apply today and help us bring hope, healing, and transformation to those who need it most.