External engagement manager jobs in Edinburgh
About the role
UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.
We are seeking an Events Manager to lead UnLtd’s event portfolio while our current Events Manager is on maternity leave. This person will be responsible for leading, coordinating and delivering the event plan in line with the organisational strategy. We are looking for a confident event specialist who will be able to support our frontline team to deliver a schedule of events for social entrepreneurs and UnLtd’s wider network.
You will be flexible in your approach and confident managing the whole process from planning through to delivery and event evaluation. The role is primarily hands-on and often involves working as part of, and at times leading, a cross-functional team. This role will suit you if you are patient and keep calm when things don’t go to plan, or when you don’t have all the answers you need. You’ll fall back on your meticulous organisation skills to ensure that UnLtd events are produced efficiently, fulfil their purpose, and are executed to the highest level.
This role may include some travel within the UK and evening work; however, we operate a TOIL system.
We find social entrepreneurs with bold solutions to today's challenges.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You
We are looking for a self-motivated, dynamic, personable individual with amazing communication skills and a passion for connecting with people, someone who is unafraid to use social media, try new approaches and ultimately build relationships.
You should have experience of generating leads and, ideally, some knowledge of the health and social care sector, but most of all, you should be friendly, a great team player and highly motivated to get results by hitting your targets.
About the Job
Reporting to the Head of Fundraising, you will support the charity fundraising Team by generating appointments for the Fundraising Manager (Care Providers) and the Head of Fundraising (Corporate Organisations).
This will involve researching, approaching, and engaging with prospective clients through various channels, such as cold calling, email campaigns and social media, to establish interest, build relationships and secure initial meetings:
- Identify and qualify potential leads through strategic outreach methods.
- Conduct research to understand client needs and tailor your communication accordingly.
- Use social media channels to boost your profile and that of the charities (in line with charity priority strategies)
- Utilise CRM tools to manage and track lead progress.
- Work with the fundraising team to ensure a smooth lead handover.
Finance and Reporting
- Familiarity with using CRM to record client engagement and opportunities
- Prepare Sales Updates weekly to the Head of Fundraising and monthly trustee reports
Other Activities
- Work with the Marketing and Events department and wider team to signpost prospects to Events and other Charity Engagement initiatives
- Attend conferences, networking and trade events in person to further relationships and secure contacts / meetings
- Keep up to date with internal and external developments in Social Care
- Participate in strategies to develop the charity and potential for new opportunities
- Attend in person team meetings every 8-10 weeks in London
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.
We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme.
You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.
About the role
- Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
- The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve.
- You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.
Key responsibilities
- Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
- Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
- Act as key spokesperson and point of contact for universities and other stakeholders.
- Responsible for budget, risk and line management.
What we’re looking for
- Proven track record of managing complex projects.
- Experience developing, maintaining and improving robust systems and processes.
- A rigorous approach to accuracy and quality control.
- Comfortable holding difficult conversations with stakeholders at all levels.
- A commitment to co-production, equality, anti-racism and an interest in mental health.
Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.
What you will gain
- The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
- Experience in a varied role with opportunities to learn and develop.
- A supportive and collaborative workplace culture that values wellbeing.
- Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
- Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Please refrain from including any identifying details in your application answers.
- Upload your completed application form as a word document.
- Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
- Complete the Equality Monitoring Form.
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager - Tiphereth
About Tiphereth
Tiphereth is a Camphill community in Edinburgh providing residential care and day services for adults with learning disabilities and autism. We are part of the wider Camphill movement, which emphasises intentional community living, meaningful work and shared life between people with and without support needs.
Our community brings together over 200 people with our members, staff, vocational co-worker and volunteers across residential homes, supported living services and vibrant day services. We operate craft workshops, horticulture programmes, a pop-up shop and participate in local markets. Our work is underpinned by anthroposophical principles and a deep commitment to human dignity, inclusion and the belief that everyone has a meaningful contribution to make.
Tiphereth is at an exciting point in its development. Following a successful financial recovery and the launch of our Five-Year Strategy, we are investing in our capacity to grow sustainably. This new Director-level role is central to that ambition, leading our efforts to diversify income, build lasting supporter relationships and tell the story of our community to the wider world.
Role’s Primary Objective
The Fundraising (and associated marketing development) Manager is a senior leadership position, reporting directly to the CEO and sitting alongside other senior managers on the Senior Management Team. This is a newly created role with significant scope to shape Tiphereth's external engagement and income generation strategy.
In Year One, you will be hands-on across the full breadth of fundraising and marketing activity, building the infrastructure, strategy and relationships needed for long-term success. From Year Two onwards, you will have the opportunity to recruit and develop a small team covering marketing and communications, community fundraising, and grant and trust applications.
This role requires someone who can operate strategically whilst also delivering at pace. You will need to be equally comfortable presenting to the Board as you are drafting a grant application or stewarding a major donor. Above all, you will need to connect authentically with our ethos and be able to communicate the distinctive value of Camphill community life to diverse audiences.
Key Responsibilities
1. Strategic Leadership
• Develop and implement a comprehensive fundraising and marketing strategy aligned with Tiphereth's Five-Year Plan and organisational values
• Work towards strategic income targets including a minimum £250,000 in major donor engagement over five years and increasing non-government income to 10% of total revenue
• Identify, develop and secure new fundraising opportunities to maximise income potential and expand Tiphereth's supporter base
• Provide strategic advice to the CEO and Board on fundraising trends, opportunities and risks
• Build business cases for capital projects and new initiatives requiring external funding
2. Major Gifts and Philanthropy
• Identify, cultivate and steward a portfolio of high-net-worth individuals and family foundations with capacity to make transformative gifts
• Develop compelling cases for support and funding proposals for capital projects and programme development
• Build and maintain long-term relationships with donors, ensuring exceptional stewardship and regular impact reporting
• Support the CEO and trustees in their donor engagement activities, preparing briefings and facilitating introductions
• Maximise tax-efficient giving through Gift Aid and other mechanisms
3. Grants and Trusts
• Research and develop a pipeline of grant-making trusts and foundations aligned with Tiphereth's work
• Write and submit high-quality funding applications, working collaboratively with service managers to develop project proposals
• Maintain accurate records of applications, outcomes and reporting requirements
• Build relationships with programme officers and foundation staff to strengthen future applications
4. Marketing and Communications
• Lead the development and implementation of Tiphereth's marketing and communications strategy
• Oversee brand management, ensuring consistent and compelling messaging across all channels, including timely responses to donors and interested parties
• Develop engaging content including the Annual Impact Report, newsletters, social media and website
• Champion digital fundraising initiatives and enhance supporter journeys to improve engagement and retention
• Raise Tiphereth's profile through media engagement, events and participation in sector networks
5. Community Fundraising and Events
• Develop and grow community fundraising income including individual giving, regular giving and legacy programmes
• Plan and deliver fundraising events and supporter engagement activities that reflect Tiphereth's values
• Support and coordinate third-party fundraising by community supporters
• Explore corporate partnership opportunities aligned with our ethos
6. Team Development and Management
• Build the case for and recruit specialist roles in marketing, community fundraising and grant-writing as capacity grows (from Year Two)
• Lead, manage and develop team members, fostering a high-performing, collaborative culture
• Manage budgets for fundraising and marketing activities, monitoring performance and return on investment
• Provide clear reporting on fundraising performance to the CEO and subsequently to the Board
Terms and Conditions
Salary
ca. £50k
Annual Leave
33 days including public holidays, rising with service
Pension
Total contribution at 9% with auto-enrolment pension scheme
Probationary Period
Six months
Notice Period
Three months
Additional Benefits
Employee Assistance Programme, enhanced sick pay, professional development opportunities, mileage allowance for work travel
Safeguarding: Tiphereth is committed to safeguarding and promoting the welfare of all adults who use our services. All staff are expected to share this commitment. This post is subject to a PVG scheme membership check.
Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community. We particularly welcome applications from people with lived experience of disability.
Tiphereth Limited is a registered Scottish charity (SC016530) and a company limited by guarantee (SC100167)
The client requests no contact from agencies or media sales.
Family Education Trust is recruiting a Development Manager to turn evidence-led research into real-world impact for families across the UK. This is a rare opportunity to build a fundraising function from the ground up inside a respected policy organisation - with the autonomy to do it your way.
About the role
You will build and lead FET's income growth function, securing near-term unrestricted income while developing durable fundraising capacity. Your core focus is establishing a new major donor and mid-value programme and delivering a high-performing trusts and foundations pipeline.
We have streamlined administrative responsibilities so you can concentrate on what matters: income growth and donor relationships. You will work closely with our Communications Manager, who produces copy and assets for your fundraising brief.
What we are looking for
We need someone with recent, hands-on fundraising experience in a mission-led organisation who has built income, not just maintained it. Experience building a major donor pipeline is essential, along with trusts and foundations competence. You must have genuine personal alignment with FET's mission and established public positions on family policy.
The details
Salary: Up to £40,000, with flexibility for an exceptional candidate Location: Home-based, with UK travel as required Contract: Full-time, permanent Hours: 37.5 per week Annual leave: 25 days plus bank holidays Pension: 5% employer contribution via salary sacrifice Closing date: 9am Monday 16 March 2026
How to apply
Please read the full job description and person specification (attached) and send a CV and covering letter by 9am Monday 16 March 2026. Your covering letter should explain how you meet the essential criteria set out in the person specification.
The client requests no contact from agencies or media sales.
This is a home-based role, working Monday to Friday, 9:00 AM to 5:00 PM. Applications are welcome from candidates based outside Belfast, provided they are resident in Northern Ireland and able to commute to the Belfast office if required.
The External Affairs Manager plays a pivotal role in empowering people with sight loss to live the life they choose. This position leads the development of policy and campaigns within the country, aligning with Guide Dogs’ strategic objectives. Working collaboratively with the central policy, public affairs, and campaigns team, as well as the country leadership team, the role builds strategic partnerships with government bodies, local authorities, societies, and other key organisations. This ensures Guide Dogs remains informed and influential on all policy initiatives affecting the organisation and its stakeholders.
The post holder will be responsible for the day‑to‑day leadership, management and oversight of a team.
The post-holder is responsible for shaping policy positions, drafting responses to consultations from councils, combined authorities, and devolved governments, and driving impactful campaigns at a regional level. A key focus is increasing the involvement of blind and partially sighted people in advocacy and campaigning.
Additionally, the role leads the implementation of Guide Dogs’ regional marketing and communications strategy across the Devolved Nations. This includes raising brand awareness, engaging diverse audiences—service users, families, volunteers, donors, and the public—and delivering integrated communications plans that strengthen Guide Dogs’ presence and impact.
Key Responsibilities
Policy Development
- Lead the creation of country-specific policy and position papers, ensuring alignment with organisational strategy.
- Prepare responses to consultation papers from devolved administrations, local government, and regional bodies.
- Represent Guide Dogs on committees, working groups, and forums, staying informed on policy issues impacting the organisation and its service users.
Public Affairs
- Build and influence relationships with key stakeholders, including elected representatives and senior officials.
- Represent Guide Dogs at Government Scrutiny Committees and cross-party groups.
- Act as the primary liaison with local government and statutory agencies.
Campaigns & Influence
- Strategically lead and coordinate campaigns at a country level, ensuring alignment with devolved policy priorities.
- Develop and deliver campaigns addressing local needs of the visually impaired community.
- Foster partnerships within the Third Sector to build consensus and amplify Guide Dogs’ strategic aims.
Leadership & People Management
- Provide strong leadership to local staff and volunteers, promoting best practice and knowledge-sharing.
- Oversee recruitment, performance management, and compliance with safeguarding policies.
- Ensure high levels of engagement through effective communication and leadership.
Financial Accountability
- Support fundraising initiatives and monitor operational budgets to ensure efficiency and compliance.
Diversity & Inclusion
- Champion Guide Dogs’ diversity agenda, ensuring services are inclusive and accessible.
- Work with external partners to create a more inclusive environment for people with sight loss.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
We have an exciting opportunity for a home-based IG Manager to join a passionate international grant making disability charity. The role offers a rare opportunity to use your individual giving skills to really shift the power, and ensure positive narratives and ethical fundraising communications.
The Charity
International grant making disability charity (c£2m income) that is a very flexible employer, offer home working, four day week, Monday to Thursday 30 hours per week.
The Role
Supported by the Director of External Engagement who has established a foundation of fundraising success, and communicating a power-shifting approach which donors are engaged with, for you to build upon.
You will line manage the Supporter Care Coordinator who is the first point of contact for donors, and manages the database and insights.
You will work closely alongside colleagues from the team based in the UK, Africa and Asia.
The charity are looking to grow the donor acquisition within this audience by trialling different approaches.
You will be responsible for optimising the stewardship of existing donors and working with the Supporter Care Coordinator.
Part of this role will also involve relationship management of some mid- high-value givers, promoting legacy giving and community fundraising, and provide accurate and insightful reports on income and the donor base.
In this exciting role you will have the opportunity to innovate, test and learn and influence the sector in doing things differently with individual giving!
The Candidate
This is a rare opportunity for someone who wants to combine their skills and experience in IG and public fundraising with a decolonial approach to fundraising. If you believe in ethical storytelling, challenging traditional narratives and innovating to cultivate and build a donor base who share our values, this could be the role for you.
You will ideally:
Have substantial experience in donor acquisition, donor communications and stewardship through public fundraising in the UK and delivering multi-channel fundraising appeals.
Thrive in building relationships with donors, activists, and colleagues.
Have experience running successful multi-channel public fundraising campaigns with a UK audience.
Are an expert in digital - marketing, communications and fundraising techniques.
Think strategically and know how to translate your ideas into action!
IMPORTANT NOTE
Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
In this role, you will be responsible for driving the successful delivery of the Frontline Improvement Project, ensuring it meets organisational priorities and delivers measurable, sustainable change. You will provide structured project leadership, maintain accountability for progress, and coordinate cross‑functional activity to keep the project on track in terms of scope, time, cost, quality, and stakeholder expectations.
Key Responsibilities
- Support the Senior Leadership Team in planning, developing, testing, and implementing all elements of the Frontline Improvement Project.
- Coordinate the project by establishing clear structures, plans, and processes that enable effective collaboration across departments.
- Lead designated workstreams and maintain strong communication between teams and stakeholders.
- Provide regular performance reporting in line with PMO and governance standards, outlining progress, risks, opportunities, and required decisions.
- Work with stakeholders to develop, monitor, and track project objectives and KPIs.
- Conduct operational and financial analysis to ensure efficient project delivery and recommend improvements where needed.
- Ensure high‑quality engagement, training, compliance, and budget management throughout all project activities.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
We’re looking for someone with:
- Proven track record of delivering business change initiatives while effectively managing multiple workstreams.
- Comprehensive understanding of Waterfall and Agile methodologies, with the capability to apply the most suitable approach to meet project objectives.
- Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
- Experience working collaboratively across multiple teams or departments to drive shared outcomes.
- Strong organisational skills, with experience in planning, tracking, and reporting project progress, risks, and dependencies.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
Salary: £43,500 - £48,000
Reporting to: Programme Lead
Hours: Full Time (35 hours per week)
Location: Hybrid/Remote working, and national travel to be expected.
Key Relationships: Programme Leads, CEO, COO, Director of Development, AD Policy & Influencing, AD Finance and Operations, Trustees, External Partners.
Overall Purpose
The Influencing Project Manager will work as part of a flexible team to develop, lead and manage the stakeholder engagement, influencing and communications elements of the Volunteering for Health programme.
Volunteering for Health is a £10million learning programme focused on testing, building and growing healthcare volunteering infrastructure. The programme has invested in fifteen systems across England who are navigating complex health systems to ensure that volunteering is embedded as a system wide NHS asset.
The team is responsible for developing and delivering the ‘learning and support’ and the ‘influencing and communications’ elements of the national programme, in partnership with NHS England and CW .
We have reached an exciting stage where we can turn our local learning into national change. By using the inspiring stories and impact from our programme, we want to show healthcare leaders what is possible. We are positioning our learnings to prove that volunteering infrastructure is a vital solution for a modern and sustainable health service aligned to the NHS 10-year Health Plan.
Overall Objectives
- Work collaboratively and strategically with a wide range of stakeholders including our member charities, NHS Trusts, VCSE organisations, funders, and government officials.
- Develop compelling narratives and high impact campaigns that resonate with diverse audiences and mobilise stakeholders at every level.
- To identify and leverage cross-sector themes and opportunities to scale impact across health, social care, and the voluntary sector, underpinned by robust horizon scanning and a commitment to innovative, non-traditional problem solving.
- Support the programme to maximise its impact and reach through bringing partners and stakeholders together.
KEY RESPONSIBILITIES
Stakeholder Engagement & Collaboration
- Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce plans collaboratively.
- Manage stakeholder relationships, ensuring effective communication and engagement.
- Provide support to funded partnerships, enabling their development and to become high performing.
- Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities.
- Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and bringing policy knowledge to bear to support their influencing in line with our strategic goals.
- Building and maintaining a stakeholder database to reflect the opportunities for system change at local, regional and national level.
Project Design and Development
- Create plans with clear objectives, time lines, milestones and budgets, ensuring that projects and campaigns are financially sustainable and cover our costs.
- Lead processes to capture and synthesise information, and insight to support the development and design of approaches.
- Proactively build knowledge and understanding in volunteering and healthcare to support wider organisational learnings in these domains.
Delivery and Management
- Deliver engaging and thought-provoking communication and influencing plans to elevate our funded partnerships.
- Oversee workstream governance, risk management, and reporting processes, maintaining strong administration and compliance throughout.
- Regularly review and monitor impact against our strategic goals.
- Support internal resource planning to ensure efficient staffing and best use of our team.
- Manage project resources and staff effectively, fostering a collaborative team culture and supporting and developing team members to perform.
- Provide line management and support to staff as required.
Learning and Evaluation
- Work in a way to embed learning and insight capture into business as usual.
- Commission and manage external consultants where appropriate, ensuring quality and alignment with project aims.
- Lead learning events, and convene stakeholders to support the capture of insight.
- Support in the development of insight and related policy positions in relation to initiatives being managed, working closely with policy colleagues to identify system gaps and potential solutions.
- Ensure projects contribute to learning, including supporting the dissemination of what works and how to scale successful approaches.
Other Duties
This is not meant to be an exhaustive list of duties. The need for flexibility is required. We are currently a small team, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
How to Apply
The closing date for applications is 23.59 on Sunday 15th March
Provisional interview date: Thursday 26th March.
Please submitted your CV and a covering letter outlining how you meet the job description and person specification. The supporting statement should be no more than 2 sides of A4.
In line with GDPR, we ask that you do NOT send us any information that can identify children or any of your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sex life and sexual orientation, genetic and/or biometric data) in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal Data in your CV/application documentation will be understood by us as your express consent to process this information going forward. Please also remember to not mention anyone’s information or details (e.g. referees) who have not previously agreed to their inclusion.
REF-227 022
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
Part-time: 18.75 hours per week (0.5 FTE)
Contract duration: Fixed term until 30 June 2026, with strong likelihood of extension
Line managed by: Head of Policy & Engagement
Location: Remote within the UK (with occasional travel as needed)
Salary: £40,000 FTE (£20,000 pro rata)
About GISF and Protect Aid Workers (PAW)
The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 150 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.
Protect Aid Workers (PAW) is a multi-partner mechanism that supports humanitarian personnel who have experienced serious security incidents while carrying out their work. PAW provides financial assistance and access to legal support to aid workers and their families following critical incidents, including detention, serious injury, kidnapping, or death. The mechanism aims to fill gaps in protection and support where organisational or national systems are insufficient. PAW is delivered through a consortium of partners, including GISF, Legal Action Worldwide, and Protect Humanitarians, and funded by the European Commission.
About the role
GISF is seeking a Communications Manager (0.5 FTE) to lead a high-quality, high-impact communications for the Protect Aid Workers (PAW) initiative, ensuring strong, consistent, and compelling public-facing outputs that amplify the programme’s impact and visibility across partner and audiences. The role will be embedded within the PAW programme, while reporting into the GISF Secretariat under the line management of the Head of Policy and Engagement.
Key responsibilities
Lead on priority PAW communications deliverables, including:
Human stories and case-based communications
- Work closely with PAW case managers to identify suitable stories of aid workers who received support from the PAW mechanism following an incident
- Develop and produce compelling written and visual human stories with consideration of sensitivities
- Translate case learnings into accessible comms products
Design and visual communications
- Develop and maintain PAW graphic templates and visual assets
- Produce partner comms kits, social media assets and visual toolkits
- Ensure consistent branding across all PAW outputs, including materials produced by partners
Events and external engagement
- Support the events team with communications needs for key programmatic events
- Develop event-specific comms plans, materials, and live outputs
- Coordinate with PAW partners to align messaging
Other
- Provide additional communications support as needed
Person specifications
- Demonstrable experience leading communications for complex programmes, partnerships, or campaigns
- Experience developing human stories end-to-end, from identifying suitable cases to final presentation
- Competence in graphic design tools, particularly InDesign and Canva
- Proven experience producing high-quality visual materials, including templates, toolkits, or brand assets
- Ability to turn ideas into clear, visually engaging products (infographics, reports, slide decks etc)
- Strong writing skills for different audiences
- Experience leading communications for events
Attributes
- Strong judgment and sensitivity when handling difficult subject matters
- Ability to build trust with partners and beneficiaries
- Commitment to high-quality delivery and collaborative working style
The Global Interagency Security Forum (GISF) is a member-led NGO forum that drives change through our global network of over 130 member organisations.
The client requests no contact from agencies or media sales.
Hours: Part Time (21 hours per week)
Contract: Fixed term to end of January 2028.
Salary: £26,100 – £28,200 pro rata (£43,500 - £47,000 FTE)
This is an important project working in partnership with Government, the NHS, partners and affected communities as part of national memorial activities to reflect on the impact of Covid-19 for people across the UK.
The contract is linked to the anticipated development and delivery timeline of the Reflection Spaces project, which is the primary focus of the role.
Key Relationships: Programme Leads, COO, Director of Strategic Engagement, AD Finance and Operations, Trustees, External Partners
Overall Purpose
The Project Manager will work with NHS member charities and key stakeholders to design, lead and manage a high-profile programme of activity alongside key partners and those with lived experience to create memorial reflection spaces for communities most impacted by COVID-19. This is referred to in this document at the ‘Reflection Spaces’ project.
You will bring a dynamic, can do approach to support the design and delivery of the Reflection Spaces project, ensuring collaboration across a wide range of stakeholders, including our identified NHS Member Charities, voluntary sector organisations, funders, evaluators and government officials to create beautiful high quality and reflective spaces supportive of those experiencing bereavement with creative elements to mark their significance.
It involves working collaboratively with a wide range of stakeholders including our member charities, NHS trusts, funders, evaluators, and government officials, and ensuring initiatives are delivered successfully.
Overall Objectives
To support the design and implementation of new sensory reflection spaces that create a living memory and legacy for communities of those lost during the pandemic. The new COVID-19 memorials will be created across the country that reflect the importance of green spaces to the nation during the pandemic for health and wellbeing, and to bring people together in remembrance and commemoration to those who have experienced loss.
To convene and engage stakeholders to inform the national elements of the project including development of the creative brief, ensuring a golden thread that brings all of the locally funded projects together.
You will coordinate teams, stakeholders and partners to ensure high quality delivery, excellent interpretation and relevance through codesign to represent the user needs from established steering and engagement groups to ensure quality and impact.
You may also be required to oversee other NHS Charities Together initiatives successfully so they deliver on their objectives, managing stakeholders, and are delivered on time and to budget - in particular the Green Communities project, which is an existing grant programme with NHS Charities to create and improve green spaces and help improve the nation’s health.
Key Responsibilities
Project Design and Development
- Work with the Programme Leads and SRO to develop the Reflection Spaces project from design to implementation considering sustainability and legacy of local project design and implementation with NHS charity members.
- Managing high profile stakeholder relationships and partners across government, horticultural partners and bereavement organisations to codesign the programme of activity and/or high level design brief to guide local project delivery.
- Establish evaluation requirements for the programme and projects delivered at a local level and in line with partners involved, leading processes to convene, capture and share evidence, data and insight to support knowledge of impact for users of the spaces. Commission and manage external evaluations where appropriate, ensuring quality and alignment with project aims.
- Plan funding aspects of the programme allocating awards to chosen NHS Charities able to support the requirements of the spaces as per brief.
- Develop project plans with clear objectives, timelines, milestones and manage and monitor associated budget, ensuring that projects are financially sustainable and cover our costs.
Delivery and Management
- Lead initiatives, in particular the Reflection Spaces project, to ensure they are delivered on time, within scope and budget.
- Establish and oversee robust project governance, risk management, and reporting processes, maintaining strong administration and compliance throughout
- Regularly review and monitor impact against the goals of the programme, ensuring the benefits and impact we seek are being achieved
- Provide line management of staff where required, such as the Senior Projects Officer working across our other related greening projects
- Manage project resources and staff effectively, fostering a collaborative team culture and supporting and ensuring team members are empowered
- Support or lead the process of securing appropriate partnership propositions, selecting service contracts or grant arrangements where appropriate, with regard to considerations such as control and VAT efficiency. Where multiple potential partners exist, ensure we have effective decision making to select the most appropriate partnerships in line with our strategic criteria, either through procurement or application assessments and establish appropriate tender processes for artistic commissioning.
- Manage contracts or grant arrangements with external partners, including evaluators and delivery organisations, delegating as required; lead or support negotiations as needed and ensure partners meet their obligations.
- Oversee and manage the delivery of the Greener Communities project to completion.
Stakeholder Engagement & Collaboration
- Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce and steer projects collaboratively.
- Facilitating and supporting engagement to harness lived experience voice to inform the design and delivery of locally delivered projects to ensure relevance and suitability of spaces and also to support national commemoration events such as the National Day of Reflection.
- Manage stakeholder relationships throughout the lifecycle of each project, ensuring effective communication and engagement.
- Provide support and guidance to member charities through the projects we fund, enabling high quality spaces and user experience and outcomes.
- Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities
- Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally and bringing your experience of greening for health.
- Work collaboratively with teams across the organisation to plan commemorative events around the National Day of Reflection and to support the design of communication plans.
Creative Arts Installation
- Lead the creative arts commissioning aspects of the Reflection Spaces project in collaboration with partners to ensure spaces have interpretation and recognition around their purpose and also any installation artwork featuring across all sites acting as the golden thread for the programme.
- Identify and build effective relationships with new stakeholders and funders who are required for the artistic aspects of the Reflection Spaces project to support ambition, working collaboratively to secure income such Arts Council applications or equivalent for the devolved nations such as Creative Scotland.
- Establish creative steering groups that help to codesign artistic aspects that will establish interpretation of the spaces and create a ‘golden thread’ unifying the spaces
Other duties
- Visibly live NHS Charities Togethers values of Human, Collaborative and Pioneering, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Work with organisational systems to capture and share stakeholder interactions in a timely manner
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-227 012
Role outline and purpose
The Head of External Relations leads strategic engagement and influencing activities to ensure hunger and hardship remain a priority for key external audiences, to build the breadth and depth of support needed to help end the need for food banks. This role engages and influences target stakeholders in government, business, civil society and faith communities to prioritise hunger and hardship in their decisions and actions.
This role is part of Trussell’s Prioritising Hunger and Hardship programme, the goal of which is to keep hunger and hardship at the forefront of conversations and decision making – both amongst the public and key individuals and organisations relevant to our cause. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Role responsibilities
· Leading the organisation’s external influencing strategy to shape key conversations, decisions, and activities among target audiences to ensure hunger and hardship remain a national priority. Working closely with colleagues across the organisation focused on influencing and advocacy with relevant stakeholders (e.g. policymakers, advice sector, local authorities).
· Develop and maintain high-impact senior relationships with key parliamentarians, civil servants, faith leaders, youth organisations, the wider charitable food sector and other partners to build strategic support and unlock change.
· Oversee targeted engagement programmes that deepen collaboration with, and activate, key stakeholders and organisations to build and amplify the long-term wide-ranging support needed to end the need for food banks – including youth and wider civil society organisations, charitable food providers and faith communities.
· Shape and support coalitions that align around shared priorities, build a unified narrative, and strengthen the collective voice of organisations working to support people facing hunger and hardship.
· Act as an external spokesperson representing the organisation in media, at external events and high-level meetings and through written commentary.
· Provide team leadership, direction, support and line management. This will include regular 1:1s and reviews to ensure object and targets are met.
Person Specification
Technical skills and minimum knowledge:
· Proven track record of developing and delivering successful influencing strategies, focused on wide-ranging and high-profile external audiences
· Extensive experience in senior stakeholder engagement, coalition building, and influencing with impact across a wide range of partners, including a strong understanding of the UK political landscape and policy processes
· An understanding and appreciation for faith communities, particularly the role churches play in mobilising communities to end the need for food banks
· Knowledge of issues related to hunger and hardship, with an ability to translate complex policy into accessible messaging
Behaviours and competencies:
· Strategic thinker with the ability to anticipate and respond to changing political and social environments
· Role model inclusive behaviour, values and leadership including empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills
· Effective communications and influencing skills: diplomatic, builds rapport, accessible and audience-appropriate presentation, and highly persuasive
Key Stakeholders
· Programme Leadership Team, particularly Heads withing Prioritising Hunger and Hardship (Head of Programme, Communications, and Research)
· Key influencing stakeholders within Making Social Security Work, Sustainable Holistic Advice, and Supportive Communities programmes (including Heads of Policy, Advice Advocacy, Community Building, and Community Design)
· Senior Audience messaging specialist (in programme)
· Scotland, Wales, and Northern Ireland leads
· Assistant Director of Income Generation
· UK parliamentarians and officials
· Senior sector partners
· Senior Church leaders
The client requests no contact from agencies or media sales.
The General Manager will provide leadership and day-to-day operational management for the Natural Voice Network, ensuring smooth running of its activities and services. Working under the strategic direction of the Trustee Board, the General Manager will implement decisions, oversee the Administrator, and manage finances and communications at an operational level.
They will have delegated authority to make operational and financial decisions (within agreed limits) on behalf of the NVN and its Trustee Board, enabling trustees to focus on governance, strategy, and long-term development.
Key Responsibilities:
Operational Management
- Manage the day-to-day running of the NVN, ensuring all activities are delivered efficiently and in line with the organisation’s values and policies.
- Maintain and store confidential documents and archives.
- Work closely with the Administrator to ensure smooth coordination of membership services, communications, and events.
- Support the development and implementation of the NVN’s strategic and annual plans.
- Represent the NVN in meetings and collaborations, acting as a central point of contact for members, partners, and external organisations.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
Financial Management
- Manage operational budgets and approve expenditure within agreed limits (e.g. up to £1,000 per transaction or as defined by the Trustee Board).
- Work alongside the Treasurer on financial planning, reporting, and compliance.
- Prepare financial reports, budgets, and forecasts for trustee meetings.
Governance and Reporting
- Ensure systems are in place to support good governance, including accurate records, risk management, and compliance with relevant legislation.
- Prepare reports for the Trustee Board, highlighting progress, challenges, and key decisions.
- Keep policies and procedures up to date and support trustees in implementing policies and procedures, ensuring that staff and volunteers are informed and aligned.
- Oversee preparation of agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and administrator.
- Manage trustee induction when new trustees are elected onto the Trustee Board.
Staff Supervision
- Line-manage the Administrator, setting clear priorities and providing regular supervision and support.
- Foster a positive, inclusive working culture consistent with the NVN’s ethos.
The client requests no contact from agencies or media sales.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.