External engagement manager jobs in Edinburgh
How's your job search on our site?
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications Manager
About the role
We are looking for an experienced Communications Manager to help bring our mission and impact to life.
Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.
Key responsibilities include:
- Developing and delivering social media content and managing day-to-day channels
- Producing compelling written, visual and video content, including impact case studies
- Copywriting for our website, email campaigns and publications
- Delivering internal communications to support colleague engagement
- Supporting stakeholder communications and marketing campaigns
- Developing and implementing brand assets
About you
You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.
Essential experience includes:
- Experince of working in an internal communications-based role
- Excellent planning and project management skills
- Strong writing, editing and visual content skills
- Experience managing social media channels
- Video editing skills (Adobe Premiere Pro)
- Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
- Experience with email platforms such as Campaign Monitor (or similar)
For full details of the role and our rewards and benefits package, please view the candidate pack.
How to apply
Please apply via CharityJob with your CV and a cover letter.
Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May
Alongside your CV, please provide a covering letter telling us about your experience and why this role appeals to you. We’re really interested in hearing your authentic voice, so we encourage you to write this yourself rather than relying on AI.
The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Application deadline: 24th November at 9am GMT.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
-
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
-
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
-
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
-
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
-
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
-
24-hour confidential Employee Assistance helpline
-
Private health insurance
-
Flexible hours
-
5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
-
Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
-
Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
-
Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
-
Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
-
Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
-
Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
-
Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
-
Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
-
Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
-
Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
-
Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
-
Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
-
Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
-
Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
-
Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
-
Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
-
Collect and analyse feedback, producing short evaluation summaries to inform future planning.
-
Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
-
Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
-
Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
-
Event logistics prepared within agreed timelines
-
Accurate event information published and updated within required timeframes
-
Participant satisfaction and engagement measured through surveys
-
Conference and event attendance targets met
-
CRM data entry completed within 2 working days of events
-
Budget expenditure tracked monthly with minimal variance
-
Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
-
Experience organising in person events from start to finish for over 300 attendees.
-
Experience liaising with suppliers, venues and speakers.
-
Experience with CRM/data entry, with close attention to detail.
-
Experience organising and hosting remote events.
-
Understanding of hybrid events.
Desirable
-
Experience in the charity sector.
-
Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
-
Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
-
Understanding of the importance of safeguarding around events.
-
Exceptional communication skills.
-
Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
-
Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
-
Skilled in problem solving, with a proactive, solutions focused approach.
-
Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
-
Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
-
Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
-
Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
-
Resilient and adaptable, able to navigate complexity.
-
Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
-
Demonstrable commitment to equity, diversity and inclusion.
-
Personally, and professionally, responsible with high standards of integrity and accountability.
-
A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Job Title: Volunteer Development Manager
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.
Status: Permanent
*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.
We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.
As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.
You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.
You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.
This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.
The role will report directly to the Head of People Experience.
Key responsibilities
Volunteer Recruitment and Onboarding
· Develop and implement strategies to attract and recruit a diverse pool of volunteers.
· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
Training and Development
· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
· Organise workshops, seminars, and training sessions to foster continuous learning.
Volunteer Management and Coordination
· Ensure accurate records of volunteer hours, roles, and performance are maintained.
· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.
· Develop and implement policies and procedures for volunteer management.
Volunteer Retention and Engagement
· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
· Organise events and activities to keep volunteers engaged and motivated.
· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
Program Evaluation and Improvement
· Monitor and evaluate the effectiveness of the volunteer program.
· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
· Implement changes and enhancements based on feedback and best practices.
Collaboration and Partnership Building
· Work closely with teams to identify volunteer needs and opportunities.
· Build and maintain relationships with external partners and community organisations to expand volunteer resources.
Technology and Data Management
· Utilise technology track and manage volunteer information.
· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
· Leverage communication tools and platforms to effectively engage with volunteers.
Other
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships
The person
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
· Knowledge of the value volunteers add, and the impact they bring to organisations.
· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.
- Knowledge of safeguarding legislation, policies, and best practices.
Skills
This section details the specific abilities and competencies required to perform the job effectively:
-
Strategic Thinking: Ability to develop and implement strategic initiatives
-
Communication Skills: Excellent verbal and written communication skills
-
Interpersonal Skills: Strong relationship-building and influencing skills
-
Analytical Skills: Ability to analyse data and use insights to drive decision-making
-
Problem-Solving Skills: Proactive approach to identifying and resolving issues
-
Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals
Experience
This section specifies the practical, hands-on experience required for the role:
-
Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes
· Active Listener: Listens attentively to others and values their input
· Collaborative: Values and leverages diverse perspectives and skills within the team
· Adaptable: Able to adjust to new situations and challenges with ease
· Problem Solver: Proactively identifies issues and works towards effective solutions
· Analytical Thinker: Analyses information thoroughly and makes sound decisions.
· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
· Mentoring: Willing to mentor and support the development of team members
· Innovative: Embraces new ideas and technologies to improve processes
· Ethical: Upholds ethical standards and integrity in all actions
· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Work with us at NCT
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families.
Your role will include:
- Raise awareness of who we are – what we do and the difference we make and encourage people to use our services, support our charity and advocate on behalf of new parents.
- Drive impactful campaigns – Engage parents, policymakers, pregnancy and birth stakeholders and organisations with compelling advocacy and messaging.
- Lead the press office – Develop and implement PR strategies to enhance NCT’s visibility and credibility through powerful and creative storytelling.
- Lead our responsive external communications work – developing thought leadership, reactive comment pieces and content in response to external developments affecting new and expectant parents.
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
- Welcoming: We are always welcoming, creating connections and building communities.
- Collaborative: We achieve better outcomes by working together.
- Inclusive: We ensure equity and inclusion are core to who we are and what we do.
- Bold: We are bold, brave, and progressive
- Trusted: We provide trusted, high-quality, evidence-based information, support, and services.
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
We are seeking a Health and Science Information Manager to lead the development of highquality health information and research communications for people affected by polycystic kidney disease (PKD). This is an exciting opportunity to shape how individuals access, understand and engage with trusted information throughout their journey, from diagnosis and day-to-day management, to the latest scientific and clinical research developments. In this role, you will oversee our extensive portfolio of patient information resources, ensuring all content is accurate, accessible, evidence-based and aligned with the PIF TICK quality standard. You will identify opportunities to create new and engaging resources that meet the evolving needs of the PKD community, using innovative approaches to improve how information is delivered across multiple channels. A key part of the role will be translating complex scientific and medical research into clear, compelling and patient-friendly content. You will help increase awareness of clinical research opportunities, communicate emerging developments in PKD science, and support greater understanding of how research can shape future treatments and care. We are looking for someone with strong strategic thinking, excellent editorial judgement, and the ability to communicate complex health and scientific information with clarity and empathy. This role would suit someone passionate about improving lives through trusted health information while helping connect people to the future of PKD research.
RESPONSIBILITIES:
Health information management and quality:
• Support the development and management of the PKD Charity’s health information portfolio across digital and print platforms
• Ensure all content meets PIF TICK standards, including robust processes for development, review, updating and governance
• Maintain oversight of the full information catalogue, ensuring content is accurate, consistent and aligned with current clinical guidance
• Work with clinicians, researchers, and people with lived experience to co-produce and review content Content development and user need
Content development and user need:
• Identify gaps in current provision and lead the development of new information resources
• Ensure content is clear, accessible, inclusive, and tailored to the needs of different audiences
• Use patient insight, feedback and data to continuously improve the quality and usability of information Innovation in information deliver.
Research and science communication:
• Explore new ways of delivering information beyond written formats (e.g. video, audio, webinars, digital tools)
• Improve how information is presented and accessed across the website and other platforms
• Stay up to date with best practice in health information and digital engagement Research and science communication
• Monitor developments in PKD research, treatments, and clinical trials
• Translate complex scientific and medical information into clear, engaging, and accurate content for non-specialist audiences
• Work with the Communications Manager and wider colleagues to plan integrated campaigns, awareness activity and audience engagement.
• Develop compelling stories, updates and features that bring research to life and show its relevance to people affected by PKD.
• Work with colleagues to increase awareness, understanding and interest in PKD research.
Building engagement with research:
• Help create a culture of interest and engagement in research across the PKD community
• Develop content that builds understanding of how research works and why it matters
• Support communication around studies and clinical trials to ensure patients feel informed.
Collaboration and stakeholder engagement
• Work collaboratively across the organisation to ensure consistency and alignment in messaging
• Build relationships with healthcare professionals, researchers, and external partners
• Involve patients and volunteers meaningfully in content development and review
Quality, monitoring and impact:
• Monitor the reach and effectiveness of health information and research communications
• Maintain accurate records of content review cycles and updates in line with PIF requirements
• Use insight and evaluation to continuously improve content and delivery
ABOUT YOU:
• Strong Content and Editorial Skills: You have experience producing high-quality written content, with excellent attention to detail and the ability to present complex topics clearly and accurately.
• Health or Science Communicator: You have experience working with health, medical or scientific information and can translate technical material into accessible language for public audiences.
• Collaborative Relationship Builder: You work well with others, build positive working relationships quickly, and enjoy partnering with colleagues across different functions to achieve shared goals.
• Confident Team Player: You are comfortable working closely with colleagues such as communications, fundraising, support and leadership teams, contributing ideas and supporting collective priorities.
• Strategic and Proactive: You can see the bigger picture, identify opportunities for improvement and take initiative to drive projects forward.
• Organised and Self-Motivated: You are comfortable managing your own workload, balancing priorities and delivering high-quality work in a remote setting.
• Values-Driven: You are motivated by improving lives, empowering patients with trusted information and supporting progress in PKD research.
HOW TO APPLY:
For information on how to apply, please read the job pack for further details.
The client requests no contact from agencies or media sales.
An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will launch a new national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in one or more locations to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.
To apply for this role, please submit a cover letter of no more than two pages outlining why you are interested in this role at the Centre for the Children’s Workforce, and how your skills, experience and approach would help you succeed in the role. Please also specify where you are based in the country, and whether you are looking to work full or part time.
Building the workforce that children deserve.
The client requests no contact from agencies or media sales.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
-
Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
-
Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
-
Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
-
Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
-
Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
-
Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
-
Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
-
Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
-
Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
-
Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
-
Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
-
Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
-
Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
-
By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
-
Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
-
Develop framework for Communities of Practice and strategy for engagement and growth
-
Supporting Bild and RRN spokespeople with PR and media outreach
-
Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
-
Contribute to evaluation and assessment of results against KPIs and tracking activity
-
Allocate, manage and evaluate budget spend
-
Identify resource requirements for activity across Bild group
-
Develop and maintain systems, databases and procedures to support Bild group communication activities
-
Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
-
Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
-
Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
-
Support the senior leadership team on any activity as required.
Personal Development
-
Be part of a culture of quality in all areas of communications, PR and marketing
-
Participate and contribute to individual performance appraisal and supervision sessions
-
Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
-
Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
-
Access and work within Bild’s policies and procedures.
-
Attend internal cycle of team meetings relevant to this role.
-
Engage with line management, supervision (where appropriate) and appraisal process.
-
Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
-
Take responsibility for personal learning and development with support from line manager.
-
Work in a manner that facilitates equal opportunities and inclusion for all.
-
Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
-
Maintain health and safety and risk awareness for self and others across the organisation.
-
Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
-
Exceptional copy writing and verbal communication skills
-
Good presenting, negotiating and influencing skills
-
Excellent interpersonal skills and ability to build mutually beneficial relationships
-
The ability to work effectively within a small team
-
Ability to work under pressure, and plan, manage, and adapt own workload
-
A flexible, proactive and problem-solving approach to work
-
A motivated attitude and ability to work on own initiative
-
A commitment to human rights and modelling accessibility and inclusion throughout activity
-
Willingness to travel and work flexible hours as demanded by the post
-
Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
-
Significant experience working in communications, policy and PR with demonstrable success
-
PR and media management experience, including both online and traditional PR
-
Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
-
Experience of overseeing the design and production of print and electronic publications, including website management and development
-
Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
-
Ability to analyse data and shape results into reports that inform decision making
-
Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
-
Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
-
Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
-
Ability to use a variety of IT packages/databases including CRM systems.
-
Experience managing budgets and associated reporting
-
Ability to work remotely and regularly travel to in person events
-
Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
-
Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
-
Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
-
Strong understanding of education, health, social care, disability and not for profit environment
-
Strong media contacts within relevant trade sector publications
-
Ability to use externally managed media databases (such as Agility etc.)
-
Experience with conferences, webinars and hybrid events.
-
Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
-
Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
-
Regular travel to attend meetings and events.
-
Occasional evening meetings.
Legal requirements:
-
Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
To manage and deliver the Veterans’ Foundation’s external communications, ensuring clear, consistent and high-quality messaging across all public-facing activity. The role will support fundraising through effective marketing, media, social and events, helping to strengthen visibility, engagement and brand coherence.
The Veterans’ Foundation is entering its second decade with a clear ambition to strengthen its visibility, reputation and reach across the UK. As the organisation grows, there is an increasing need for clear, consistent and well-managed communications that reflect the impact of its work and support its external profile.
This role sits within that transition, supporting the development of a more consistent and coordinated approach to communications. The Communications & Engagement Lead will help ensure that messaging, content and external visibility are clear, coherent and delivered to a high standard.
Principal Duties
The main duties of the Communications & Engagement Lead are:
· To plan and deliver external communications activity across media, social media, digital channels and events
· To support the development and consistent application of the organisation’s brand, ensuring clarity of messaging, tone and visual identity
· To support fundraising campaigns through effective communication, content, events and amplification
· To identify and support media, PR and event opportunities that increase visibility and strengthen the organisation’s external profile
· To oversee the creation of content across channels, ensuring quality, consistency and alignment with brand guidelines
· To work with external agencies and suppliers, including briefing and coordinating delivery of communications activity
· To coordinate communications and events activity across VF teams to ensure alignment and avoid duplication or inconsistency
· To support the planning and delivery of organisational events, ensuring communications, messaging and audience engagement are effectively managed
· To monitor the performance of communications activity and use insight to inform improvements
· To ensure communications activity is delivered in line with organisational policies, regulatory requirements and reputational considerations
· To contribute to the development of a more structured and proactive communications approach across the organisation
Other tasks may be required from time to time consistent with the job role.
Person Specification
The successful candidate will demonstrate:
· Experience in communications, marketing, media or PR roles with responsibility for delivering external communications activity
· Experience supporting the development and consistent application of brand across communications and channels
· Experience working across media, PR, social media and/or digital content
· Experience working with external agencies or partners to deliver communications activity
· Experience supporting or delivering communications for events, including promotion and audience engagement
· Strong understanding of how different channels perform and how to use them effectively
· Experience of planning and coordinating communications activity across teams or stakeholders
· Strong written communication skills and ability to develop clear, engaging and appropriate messaging
· Good judgement and awareness of reputational considerations in external communications
· Ability to manage multiple priorities and deliver work in a fast-moving organisation
· A collaborative approach and ability to work effectively across teams
To Apply
Please send your CV and a short supporting statement outlining a specific communications activity you have led, including the outcomes achieved and how engagement was improved.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you.
The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct.
Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.
The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change.
KEY RESPONSIBILITIES
1. Communications Plan and Implementation
-
Develop and implement the annual communications and marketing plan in collaboration with senior leadership.
-
Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders
-
Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
-
Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories.
-
Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol.
-
Provide communications support for our fundraising campaigns and optimise our calls to action across all media.
-
Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards.
2. Digital Strategy and Implementation
-
Lead digital planning and delivery across our website, email, social media and digital campaigns.
-
Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI.
-
Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.
-
Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer.
3. Content Creation
-
Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns.
-
Create and update marketing collateral, including leaflets, posters and campaign toolkits.
-
Manage, create and edit supporter newsletters and email communications.
-
Commission and collaborate with designers, photographers and videographers and other external creative resources as required.
-
Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed.
4. Ambassadors and Influencers
-
Build and nurture relationships with ambassadors, influencers and public supporters.
-
Develop briefs, guidance and campaign plans for influencer activity.
-
Ensure ambassador messaging aligns with organisational values and priorities.
-
Identify opportunities to amplify diverse lived experiences and voices.
5. Events
-
Plan and implement digital and in person events for THB audiences
-
Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners
-
Support branding and communications needs for in‑person and digital events.
-
Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches.
-
Capture and produce event‑related content (photo, video, social).
6. External Engagement and media
-
Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity
-
Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners.
-
Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals
-
Support media relations through press releases, statements, case studies and briefing documents.
-
Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns
-
Secure local, regional and national coverage for the charity online, and in print
-
Represent The Hygiene Bank in external meetings, partnerships and sector collaborations.
-
Build relationships with community groups, corporate partners and volunteers.
-
Provide campaign assets and messaging for partners to support wider engagement.
7. Data and Monitoring
-
Monitor communications performance using analytics tools.
-
Prepare monthly reports and recommendations based on performance data.
-
Maintain accurate records of communications outputs, engagement and media coverage.
-
Ensure GDPR‑compliant data handling and responsible content management.
-
Prepare an annual review of communications and learnings as input to future plans.
8. Administration
-
Manage communications timelines, schedules and project documentation.
-
Coordinate with suppliers, agencies and freelancers, including managing budgets where required.
-
Oversee approval processes for communications materials.
-
Maintain organised filing systems and brand resources.
9. Team
-
Work collaboratively across teams and with volunteers to support organisation‑wide communications needs.
-
Line manage the Communications Officer, empowering and championing them in their role
-
Provide guidance on messaging, brand use and digital best practice.
-
Adopt a ‘can do’ and responsive attitude to requests from team members.
-
Contribute to an inclusive, supportive and mission‑driven team culture.
10. Internal Communications
-
Support internal newsletters, updates and team/trustee communications.
-
Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information.
-
Strengthen internal cohesion by supporting cross‑team information flow.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
-
Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies.
-
A creative mindset, generating new and innovative ways to communicate our work.
-
An appetite for change and continuous learning and improvement.
-
Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision.
-
Ability to work under pressure and manage multiple projects simultaneously.
-
Ability to represent the charity and its mission in a clear, emotive and factual way.
-
Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups.
-
An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:
-
Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc.
-
Strong copywriting skills for a variety of audiences and formats.
-
Ability to produce marketing and communications materials for multiple audiences across different platforms.
-
Ability to communicate effectively with diverse audiences and stakeholders.
-
Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 8th- 15th May 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
About the Nature Friendly Farming Network (NFFN)
The Nature Friendly Farming Network is a UK-wide, farmer-led organisation working to restore the balance between farming and nature.
We support farmers by sharing practical knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.
We influence policy to secure fair rewards for farmers who look after the environment, and we connect thousands of like-minded farmers across the UK through knowledge sharing, events and campaigns.
Membership is free and open to farmers, the public and organisations.
About the role
We are looking for a Parliamentary Engagement Officer to strengthen our engagement with policymakers across the UK.
This is an exciting opportunity to work at the intersection of farming, environment and policy. You will play a key role in ensuring that farmer experience and evidence are reflected in parliamentary discussions, helping to shape conversations that impact the future of farming.
Working directly with the Chief Executive and closely with the policy team, you will monitor parliamentary activity, identify opportunities for engagement, and support timely and well-informed interaction with MPs, peers and their teams. You will also work across the organisation, including with country teams and farmer steering groups, to ensure engagement reflects priorities across all UK nations.
This is a practical, fast-paced role suited to someone who is organised, politically aware, and able to respond quickly to emerging opportunities.
Key responsibilities
-
Monitor parliamentary activity across Westminster and the devolved parliaments, identifying relevant debates, questions, committees and opportunities for engagement
-
Maintain a forward view on key parliamentary activity and upcoming moments of influence
-
Produce and circulate clear, concise briefings on parliamentary activity and recommended areas for engagement
-
Draft and support the submission of parliamentary questions, briefings and lines for MPs, peers and their staff
-
Build and maintain relationships with MPs, peers, advisers and parliamentary staff across parties
-
Support coordinated engagement with political stakeholders, ensuring activity is timely and aligned with organisational priorities
-
Work with colleagues and partners to support effective and aligned parliamentary engagement
-
Support relationships between farmers and parliamentarians, including organising farm visits and meetings where appropriate
-
Translate farmer experience and insights into clear and practical input for parliamentary engagement
-
Support the planning and delivery of parliamentary events, meetings and roundtables
-
Organise meetings with MPs, peers and advisers, including preparing briefings and follow-up actions
-
Maintain accurate records of parliamentary contacts and engagement activity, and support internal reporting
-
Contribute to campaign activity and wider organisational work where required
What we are looking for
You will bring:
-
A working understanding of how the UK Parliament and devolved legislatures operate, and how to engage effectively with those processes
-
Experience engaging with political, policy or stakeholder environments
-
Strong writing skills, with the ability to produce clear and concise briefings and summaries
-
Excellent organisational skills and attention to detail
-
The ability to manage competing priorities and respond quickly to emerging opportunities
-
Strong communication and interpersonal skills, with the ability to build effective working relationships
-
The ability to translate complex or real-world information into clear, practical input
-
Confidence working independently in a remote team environment
-
An interest in farming, environmental issues or public policy
Additional information
The NFFN is a politically neutral organisation. This role requires the ability to engage constructively with stakeholders across all political parties and UK nations.
The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
TPP Recruitment is supporting a well-established awarding organisation to recruit an External Quality Assurer – Security. This is a key appointment within their quality and regulation function, supporting centres delivering SIA licence-linked qualifications. Due to the specialist nature of the role, applications from experienced and credible EQAs within the security sector are particularly welcomed.
Salary: £35,505 per annum
Employment type: Permanent
Working arrangements: Remote with travel to centres (mainly focused in the London, Manchester and Birmingham areas)
Working pattern: Full-time, 37 hours per week
Start date: As soon as possible
About the Organisation
The organisation is a recognised awarding body working closely with approved centres to ensure qualifications are delivered to a consistently high standard and in line with regulatory requirements. Quality, compliance and continuous improvement sit at the heart of their work, particularly within SIA licence-linked provision.
About the Role
Reporting to the Lead External Quality Assurer (Security), you will play a central role in maintaining quality and regulatory compliance across approved centres delivering security qualifications.
Your work will directly support safe, effective training and assessment, ensuring learners are properly prepared to work within the security sector.
Key Responsibilities
- Conducting robust external quality assurance activity across approved centres delivering SIA licence-linked qualifications
- Carrying out centre visits, audits and sampling of learner evidence
- Producing clear, accurate and timely EQA reports, identifying strengths and areas for improvement
- Providing guidance and support to centres on assessment practice, compliance and regulatory requirements
- Supporting standardisation activity and continuous improvement initiatives
- Contributing to malpractice investigations where required
- Maintaining sector competence through ongoing CPD and engagement with regulatory updates
Skills / Experience Required
- Qualified External Quality Assurer, or working towards EQA/TAQA (or equivalent)
- Occupational competence within the security sector, including frontline experience or delivery of security-licensed training
- Strong knowledge of SIA licence-linked qualifications
- Recent experience carrying out EQA activity within a regulated environment
- Confident report writer with excellent attention to detail
- Comfortable working independently, managing your own workload and travel
To Apply
- CV only, no cover letter required
Deadline
- ASAP – applications will be reviewed on a rolling basis. Early applications are encouraged!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.