External Relations Director Jobs in Manchester

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.

Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.

The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.

Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.

To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.

The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand. 

Main Duties and Responsibilities

Quality

· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant. 

· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience. 

· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,

· Develop a community where good practice can be shared. 

· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties

· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner. 

· Research, build and embed a feedback system to contribute to continuous improvement

· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation

· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.

Performance

· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.

· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing. 

· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.

· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.

· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support. 

· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives. 

General Responsibilities

· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members

· Manage key risks and follow escalation process when necessary

· Ensure there is cohesive and aligned work with colleagues within the organisation

· Maintain open and effective communication with internal and external colleagues

· Prepare status reports as required for the Head of Professionalisation

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties

· Represent the Council in stakeholder meetings and external events

· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values

· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council

Person Specification:

Essential:

Experience

• Experience with self-assessment process and Quality Improvement plans
• Experience of creating cultures that embody positive change, continuous improvement and equality
• Experience of managing a supply chain including setting and achieving KPIs and contract conformance
• Management experience and understanding of contractual and performance management with the ability to deliver results
• Experience of successfully delivering an outcome-based contract
• Experience of driving performance, identifying areas of concern and implementing projects for performance improvement

Skills, knowledge and qualifications

• Clear understanding of the purpose of professional registration and associated processes
• Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
• Excellent communication skills with the ability to communicate clearly and effectively
• Ability to analyse a range of data from a range of sources to develop insights and support decisions
• Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal

Personal Attributes & Approach

• Commitment to a registrant-centred approach
• Confident, positive and hard-working team player – happy to go above and beyond
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
• Excellent IT and digital skills including Microsoft 365
• Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
• Commitment, determination and resiliency

Desirable:

· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor

· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1

· Previous audit experience

· Demonstrated success in producing efficiencies/increased outcomes against target

· Significant operational management experience

Next Steps

Deadline for application: Friday 28th March 5pm

Interviews: w/c 7th April or w/c 21st April

Start date: As soon as possible

A brilliant opportunity to lead a small charity delivering impact where it matters for people with musculoskeletal (MSK) conditions.

The Arthritis and Musculoskeletal Alliance (ARMA) exists to improve MSK services in the UK. We are a membership organisation which brings together patient, research and healthcare professional organisations working in MSK health. Working together as an alliance we have a powerful voice to influence policy and improve standards of care across the UK.

After an incredibly successful 8 years at the helm, our CEO Sue Brown will be stepping down at the end of May.

We are looking for someone with a strong background in healthcare policy and campaigning who is confident engaging senior stakeholders in the NHS, Government, arms-length bodies and industry. You should be a natural relationship builder who is comfortable working with member organisations.

If this sounds like you, then please get in touch. We would love to hear from you. Click the Quick Apply button below. You will need to submit your CV together with a two-page cover letter explaining your interest in the role - don’t forget to address the person specification in your letter. Deadline for applications 10am on 27th March 2025.

Interviews will be held as follows:

Stage 1 (In person, Central London location): Monday 7th April 2025

Stage 2 (Virtual): Monday 14th April 2025

The Benefits

· Salary up to £55,000 p.a. for 28 hours work per week

· Employer pension contribution of 5%

· 20 days annual leave plus bank holidays and 3 additional days leave between Christmas and New Year

 Thank you for your interest in ARMA! 

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

You will influence change by putting the issues that matter most, both to Dimensions and to the people we support, on the public’s agenda.

You will help Dimensions to work towards our vision of better lives for more people by building relationships with key journalists so we can reach our target audiences more frequently and more impactfully.

Through your work, Dimensions will build on its reputation as an expert on sector issues, a good sector partner and an organisation dedicated to supporting people with lived experience to tell their own stories.

Applications will be shortlisted on receipt and interviews will be held on the 25th March, face to face in London. The closing date of this role may close early depending on volume of applications.

About the role: Your main duties will include: 

• To develop a media relations plan and co-ordinate public relations activity in line with Dimensions’ corporate priorities to ensure consistent messaging across PR, social media, and campaigns.
• To build strong, trusting relationships with journalists and producers with an interest in social care and related issues, fielding all media enquiries.
• To create content for press releases, byline articles and op-ed pieces by delivering newsworthy stories based on original data, personal stories and clear calls to action.
• To deliver a frequent roundup of news to key internal stakeholders, supporting internal sector awareness on issues and seeking resulting opportunities to project our voice on the issues that matter most to us.

About you: The successful applicant will have:

• Able to draft stories that generate headlines and communicate key messages as a result of strong relationships with journalists.
• Able to demonstrate extensive experience of designing, executing, and evaluating successful public relations campaigns on social affairs issues at both a local and national level.
• Possess exceptional writing, editing and verbal communication skills.
• Strong, demonstrable social media experience and impact.

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Join us as our Director of Fundraising and Marketing

Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, 1-year fixed-term 

Are you passionate about inspiring change in the fight against climate change?

At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.

We’re seeking a dynamic and visionary leader to join us as Director of Marketing and Fundraising for a 12-month period. This is an exciting opportunity to lead our fundraising and marketing efforts, ensure financial sustainability, and amplify our voice to drive change during this crucial year for climate action.

What you’ll do

• Oversee the charity’s fundraising, marketing efforts, and strategic partnerships to ensure financial robustness and sustained growth.

• Work alongside the rest of the senior leadership team to ensure HFTF’s financial stability whilst amplifying our voice and expanding our reach. 

• Deliver against our fundraising strategy securing sustainable funding from trusts, foundations, corporate partners, paying service users, and individuals.

• Drive HFTF’s brand forward, developing and implementing creative marketing campaigns to boost our visibility and engagement with diverse communities.

• Increase awareness and support for HFTF through strategic communications and partnerships.

What we’re looking for

We’re seeking an experienced leader with:

• Proven experience in fundraising and marketing, with a track record of driving growth and delivering results quickly

• Exceptional communication and relationship-building skills, with experience in engaging diverse audiences—from policymakers to grassroots communities

• A commitment to safeguarding our culture, strategy, and mission 

• A strong understanding of fundraising, marketing strategies, and financial management

• Passion for tackling climate change and inspiring people to engage in advocacy

This role is perfect for a strategic thinker who thrives on making an impact, values collaboration, and can bring energy, focus, and resilience to a well-established organisation during a year of transition.

Why join us?
 

At HFTF, you’ll join a passionate team dedicated to real change. We offer:

• A competitive salary with London Weighting where applicable

• Generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support

• Flexible working arrangements, including remote or hybrid options

This is your opportunity to make a meaningful difference, lead our fundraising and marketing team, and contribute to the continued success of a leading climate charity.

Apply Now
 

Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you. 

• Applications close on Wednesday March 26th at 9am. 

Hope for the Future is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive we are, the better our work will be.

Message from the CEO

Dear candidate,

Thank you very much for your interest in the role. We are at an exciting inflection point as an organisation. Currently, we are a £6m T/O organisation with ~75 staff educating ~650 students and apprentices across our two campuses alongside a variety of short course activity. In recent years we have focused on putting the systems, processes and improved physical and digital infrastructure in place to allow us to scale our business model, and therefore our impact, rapidly.

Core to these solid foundations has been a significant improvement in our financial health in the past year following the successful completion of our capital projects and the residual impact of the covid-era falling away. With no debt, growing reserves and strengthened philanthropy relationships, we can be confident in investing in the right strategies for further growth.

To ensure we are pursuing the right strategies, we are embarking on the formulation of our new strategy for the next 5 years in Spring 2025. We will be bringing together the college's internal and external stakeholders, alongside pro bono support from Bain&Co., to set bold new goals for the next decade and a detailed roadmap for how we will meet them, specifically how we will dramatically increase the number of learners we educate and empower to become the next generation of diverse digital talent.

The Director of Finance and Operations is a pivotal role in the realisation of our renewed and heightened ambitions. Growth is only sustainable and successful when built on solid foundations and scalable infrastructure. Your role will be to ensure this is in place and continues to grow to meet our current and future needs . You will articulate the College’s financial and infrastructure development strategies in conjunction with our expert Governors and your senior leadership peers. You will then be responsible for the effective implementation of these strategies and the management of a high-performing team to execute on them in line with the College's 5 values: Collaboration, Creativity, Curiosity, Resilience and Rigour.

I hope this sounds like an exciting challenge. If it does, please read on and I very much look forward to reading your application.

Mark

Welcome to Ada!
We are searching for a dynamic, new Director of Finance and Operations as the College enters an exciting new period of growth across our Greater London and Greater Manchester regions and beyond. Ada is a high-performing specialist technical College, the first brand new Further Education College  in England since 1993. We use our deep relationships with our learners and industry partners to deliver a transformative education experience and train the next generation of diverse digital talent. We achieve top tier results and outcomes for our learners with a particular focus on recruiting learners from less privileged circumstances, ethnically diverse backgrounds and young women who are particularly under represented in the tech sector. >90% of our alumni are in employment or further education. For those in employment, 67% earn greater than the median graduate salary and 97% earn greater than the local living wage.

All our sixth form students and apprentices are passionate about tech and we are committed to  supporting them to progress onto highly skilled roles in the digital sector. In London, our specialist sixth form students consistently achieve the best BTEC Computing results in England while completing award winning work experience and live brief projects with industry partners like King Games, Deloitte and Bank of America.

In London and Manchester, we train almost 500 Higher Level and Degree Apprentices digital apprentices for 30+ companies ranging from Just Eat and Salesforce through to Deloitte and PwC as junior developers, data analysts and tech consultants. We use innovative Foundation and BSc.programmes that are developed with our employer partners and validated by the Open University with 98% of our apprentices passing and graduating successfully and progressing into permanent employment in tech.
At present, we operate from our new campuses in London in Pimlico and Manchester in Ancoats, opened in August 2023 and February 2024 respectively.

Role information 

Nature of the Role:                  0.8 or1.0 FTE. Hybrid working
Reporting to:                             Chief Executive Officer
Responsible for:                       Finance and Operations (inc. Premises, IT, Data and Impact)
Annual Salary:                           £competitive
Pension:                                      Workplace pension, employer contribution @ 10%*
Holidays:                                    30 days per annum
Location:                                     London (Pimlico) or Manchester (Ancoats)
Closing Date:                              25 March 2024. (Candidates' applications will be reviewed on a rolling basis. Early applications are advised.)

* Other options may become available in the near future

About You

Ada is looking for a talented Education Finance professional with experience of managing wider operational functions such as Data & Information, IT and premises. Leading a committed and growing team, you will be a key member of the College’s Executive Leadership Team (ELT) and work closely with Board Members. You will be laser focused on effectively managing Ada’s financial performance alongside the delivery of our digital transformation strategy and oversight of our MIS systems and data returns, ensuring our premises and IT deliver staff and students the resources they need. You will ensure our systems, processes and premises remain fit for purpose and focused on staff usability as the College grows and scales its learner volumes and impact. Our board is clear that with our fantastic new campuses delivered and improved financial health, we need to urgently grow our learner volumes and impact to realise our ambition of being a truly National College.
Experience and Ambition

A successful candidate will be able to evidence:

- An excitement for being part of the Ada’s Executive Leadership Team (ELT) and the opportunity to be a senior leader in a small, fast-growing College with ambitious plans, enviable industry links and a high performance, can-do culture. 

- A track record of successful financial management and leadership in the FE sector, or significant compensatory experience, which is easily translatable to the role 

- A track record for leading, building and managing high-performing teams

- High ethical standards and influencing skills with the ability to engage effectively with all staff across the College, the governing body, EFSA, DfE and Employer/Philanthropy partners

- Good knowledge and instincts for the basics of effective information and data management, compliance and impact measurement

- The ability to lead college-wide projects to improve our IT and digital capabilities

- A focus on being able to deliver the key resources – physical and digital – to enable our learners and staff to excel

- Strong attention to detail and a willingness to roll up their sleeves and be involved in resolving operational issues where needed.

Key Responsibilities and Accountabilities

- Provide strategic leadership and operational oversight of a robust financial, physical and digital management infrastructure for the College

- Be a collaborative, enthusiastic member of the College’s ELT, working closely with staff and Governors to help deliver our ambitious strategy

- Lead the Finance, Data, Impact, IT and Premises teams, driving high performance and effectiveness.

- Work with your team, providing timely finance and data analysis to the Board of Governors, CEO and ELT to aid strategic decision making

- Lead on effective risk management and mitigation at the College working with the Director of Operations and other relevant team members

- Working with auditors on the production of statutory accounts and oversee and effective internal audit cycle (currently outsourced). With the Audit Committee Chair and Board Clerk, lead the organisation of the Audit Committee. 

- Lead on iteratively updating and effectively implement the organisation’s digital transformation strategy

- Support the college’s emerging impact function in the delivery of cutting-edge analysis and information on our performance and how we impact the lives of our students

- Lead on strategic risk management, working with other senior leaders to maintain accurate registers and reporting regularly to the Board of Governors. 

- Lead the finance team to ensure effective treasury management, including annual budgeting, effective cash flow management and short and long term forecasting

- Maintaining and developing key relationships with all relevant external bodies

- Providing leadership to our new Impact function, ensuring that we accurately identify how we change the lives of our students and feed this back into the improvement of our offer.

- Undertaking other duties commensurate with the role as directed by the Chief Executive Officer or as delegated by the Chair of the Board.

Legislation and Compliance

• To provide leadership on ensuring that all statutory returns are accurately prepared and submitted in a timely fashion. These include the FE sector annual ESFA and ILR returns. 

• Ensure the College has adequate insurance cover at all times including employer’s liability, buildings and equipment cover, personal accident, travel insurance and other relevant cover.

• Acting as Chief Data Officer in response to GDPR requirements.

PERSON SPECIFICATION

Essential Qualifications and Experience:

• A demonstrable track record of successful financial management in an Education and Skills context

• Demonstrable experience of board-level interactions, external stakeholder management and leading and managing high-performing teams in line with Ada’s five values.

• Good working knowledge of effective: data management systems and practices, financial and management information systems, GDPR and compliance matters in a regulated organisation

• The ability to provide leadership and drive improvement across a broad range oforganisational services

• Demonstrable evidence of embedding and promoting equality, diversity, and inclusion in the workplace.

Desirable Experience:

• Accountancy Qualification, e.g. ACA, ACCA, CIPFA, CIMA.

• An understanding of the funding, regulatory and legislative environment of Colleges.

• Delivery of, or strong involvement in, organisational digital transformation.

Note: The job description is designed to provide an overview of the main duties related to the role. It is not an exhaustive list and can be varied in consultation with the post holder.

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day. 

Equal Opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;

•To recognise and develop the diversity of skills and talent within its current and potential community;

• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.

Applicants with disabilities

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact us.

Sponsorship 

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to Apply

Please complete send a CV and brief Cover Letter outlining your interest and suitability for the role to us. If you have any queries in advance of applying then please also direct them to this email address.

Director of Admissions and Service Development

Type: Permanent, Hybrid
Salary: £75,000 - £85,000 per annum
Hours: 37.5 hours per week
Holidays: 25 days (plus bank holidays), increasing with length of service
Location: Cheadle Hulme, SK8 6RQ

About Seashell Trust

Seashell is a charity that delivers education, health and care services to children and young adults with complex needs. As a non-maintained provision, we work independently from Local Authorities who place and commission us directly. We manage relationships with 30- 40 local authorities at any one time. Through our Ofsted and CQC registered services, we strive to provide outstanding education, health and care for children and young adults with low incidence, high needs up to the age of 25.

Within our field of specialist expertise, Seashell exists today as one of the oldest, independent charities in the UK, which has now been educating and caring for children and adults with complex needs for over 200 years.

Role summary

The Director of Admissions and Service Development (DASD) will play a pivotal role in shaping our admissions processes and service offer through utilising deep subject matter expertise of the needs and landscape for CYA with complex needs. Seashell’s national and regional networks will be strengthened and utilised through the DASD leadership of our ‘Complex Needs Mapping’ programme of work. They will promote Seashell’s role as a strategic partner, working in collaboration with commissioners and service providers to ensure CYA are supported by the right services, at the right time to achieve optimum outcomes whilst making best use of public funds.

This senior leadership position is responsible for the oversight and enhancement of our admissions process providing a single ‘front door’ into Seashell. The postholder will lead on Service Development initiatives to ensure they align with our organisational goals and the evolving needs of the communities we serve.

Working with the COO and Senior Leadership Operations Team colleagues, the DASD will define the admissions criteria to enable and support the best outcomes for the CYA and families who we support. Optimising occupancy across all service areas through efficient and effective admission, transfer and discharge processes, leadership and operational direction of the multi-disciplinary admissions function will be a key responsibility.

In addition, you will lead on development of Seashell’s ‘Knowledge Hub’ – our new external training, advisory and resource offer to professionals and practitioners to build their knowledge and skills in supporting young people with complex needs within their current settings and areas.

Developing strong links with commissioners and other external stakeholders, you will ensure a positive external profile of the services that Seashell offers, seeking opportunities for collaborative working and strategic opportunities for service developments.

What we’re looking for

Leadership

· Ability to lead with integrity using excellent interpersonal skills to empower teams to deliver excellence 

· Commercial awareness informing design of services and admissions criteria which meets the needs of the cohort now and into the future

Communication 

· Highly effective communication skills to influence and persuade across a range of diverse and senior stakeholders 

· Ability to make the complex simple, to persuade and influence

· Ability to involve children and young adults and their families, ensuring their views inform and shape strategic planning

Solutions orientated

· Identification and development of strategic solutions to meet the needs of our current and future cohorts 

· Ability to work within rapidly changing and ambiguous environments using innovative approaches 

· A clear vision for what good looks like and ability to adapt this vision to business goals and changing business challenges.

Person Specification

Essential

• Strong leadership skills including excellent communication, interpersonal skills and commercial awareness.
• Strategic thinker who exhibits and delivers their vision through strong communication, analytical and problem-solving capabilities.
• Evidence of leading service improvement and improving efficiencies.
• Ability to partner, building confidence and credibility at senior levels, including the ability to distil and communicate complex information, to persuade and influence.
• Understanding of and ability to build strong customer relations and enhance loyalty and retention.

· A relevant degree in education, health, social care, or a related field.

Desirable

• Extensive experience in a senior leadership role within the third sector, with a focus on education, health or social care services.
• Strong understanding of regulatory and compliance requirements in the sector (Ofsted, CQC, clinical and corporate governance and safeguarding).
• In depth knowledge of Social Care, Education and Health commissioning.

Ready to Apply?

If you’re excited by the possibility of joining us, please submit a CV outlining your experience and areas of special interest, we will also provide a job pack and full job description for you to digest ahead of the close date.

We’d also welcome the opportunity for you to visit Seashell Trust before applying.
Advert close date: 5pm on Wednesday 12th March 2025
1st stage calls: Thursday 20th March
2nd stage interviews: Thursday 27th March and Tuesday 1st April

Our Commitment to You

We value diversity and are committed to equal opportunities. Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview.

We are an inclusive employer and welcome all applications.

This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities

Seashell is mid transformation!
You would be stepping into your role during a period of significant change and growth at Seashell Trust. If you’re ready to contribute your skills, energy, and passion to our mission, we’d love to hear from you!

Our site is continuously growing and developing: we’re currently undergoing works to build a brand-new Royal College Manchester, so the demands of our site are ever-changing.

We’re looking for someone to be a Seashell Leader, committed to ensuring the continuous development of our site, systems and workforce to support the children and young people in our care and beyond.

Hours: A minimum of 37.5 hrs per week (excluding breaks) worked Monday to Friday within core hours 8am to 6pm, plus regular evening and some weekend work

Contract: Permanent, subject to successful completion of a six-month probationary period

Salford CVS is now seeking to appoint to the position of Director of Operations.

Our new Director of Operations will be primarily responsible for ensuring our operational delivery pieces of work are delivered to a high standard, to targets and within timescales.

They’ll be responsible for line managing our current service and programme managers, ensuring that service / programme operational plans (including KPIs) and relevant individual staff work plans are in place and being adhered to.

The successful candidate will need to be an excellent and experienced people manager – with a focus on being firm but fair – as they will also oversee the line management via these managers of our operational delivery staff.

In addition, the Director of Operations will be responsible for ensuring tailored, robust and effective monitoring and evaluation systems are in place for all of our operational delivery work; seeking to demonstrate not just what we have done, but what we have achieved and the impact our interventions have had.

The post-holder will be responsible for reporting regularly and to a very high standard to the Chief Executive and Board of Trustees of Salford CVS; and to our funders, commissioners and partners.

Candidates will need to understand, implement and manage information governance and GDPR; safeguarding rules and regulations; and all aspects of relevant health and safety in relation to our operational delivery. They’ll also oversee marketing and communications for the organisation – working under the direction of the Chief Executive - so will need to be media savvy and have excellent IT skills.

Our successful candidate will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis and will have the skills and experience to be able to evidence positive outcomes and impact for funders, customers and beneficiaries alike.

We’re looking for someone who is a team player; and who can take direction from their Chief Executive; someone who is solutions-focused and able to effectively manage a range of people and services; a person who has a keen eye for detail but can see the bigger picture; who works hard but likes a laugh; and who believes in our values and purpose.

The Director of Operations will have wide-ranging responsibilities for the development, implementation and performance of all operational delivery projects and programmes of work.

This is a senior role within our well-established charity, and we expect the post-holder to play a proactive and productive role as a member of the organisation’s small Senior Management Team.

They will lead, direct and manage all operational delivery projects and programmes across the organisation. They will be responsible for all aspects of operational management, ensuring high quality delivery of programmes in line with contract and funder requirements.

The post-holder will personally line manage all operational Programme Managers, ensuring that service / programme operational plans (including KPIs) and individual staff work plans are in place and being adhered to and delivered against.

If this sounds like you, then please visit our website and complete an application form. Please note, we do not accept CVs – application forms only.

Closing date: 10.00am on Monday, 10th March 2025.

First interviews: Tuesday, 18th March 2025.

Second interviews: Thursday, 20th March 2025.

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

The deadline for applications is Sunday 23rd March 2025.

Location: Globally remote

Reporting to: Executive Director

Manages: Team of 2

Annual salary: These locations are given to illustrate specific country salary ranges – the salary will be payable in local currency and is determined based on local market rates and candidate experience.

• €80K - €115K EUROS in Europe. (variable country to country and paid in local currency)
• £85K £95k GBP in the UK.
• $75K - $100K USD in Africa (variable country to country and paid in local currency)
• $135K – $146K USD in the USA.

Contract type: Fixed term - initially 2 years with a view to renew

Working hours: Full-time

Travel: Regular travel in Europe and the US, and trips to visit programmes in our Country Offices.

Candidate level: Senior executive

Background

Around the world, public resources are being raised and spent unfairly and ineffectively, leaving millions of people without access to the quality public goods and services they need to thrive. Governments often make public resource decisions without much consultation or information from the public. Meanwhile, those with power and privilege very effectively influence government decisions in their favour.

Our goal is to make governments raise and spend public money more so that everyone has the resources and opportunities they need to thrive and get ahead. To achieve this, The International Budget Partnership (IBP) partners with budget analysts, community organizers, and advocates in 120 countries to advance public budget systems that work for people. Together, we generate data, advocate for reform, and build the skills and knowledge of people so that everyone can have a voice in public money decisions that impact their lives. For more than 25 years we have built a global network of partners that promote the public’s right to have a say in public finance. More recently we have scaled up our impacts to help communities drive change in how governments both raise and spend public resources and to inform decisions to ensure those resource translate into quality services—from healthcare to clean water.

Purpose of Role

IBP seeks a Director of Fundraising to drive our organization's resource development and financial sustainability. Working at the highest levels of the organization, this leader will develop and implement comprehensive fundraising strategies to secure multi-year, multi-million-dollar commitments from major international donors. The ideal candidate brings demonstrated success in diversifying revenue streams and building strategic partnerships, along with the ability to both envision ambitious fundraising goals and execute detailed plans to achieve them.

As a key member of the senior team, the Director will provide strategic leadership while managing hands-on fundraising activities, mentor a dedicated fundraising team, and coordinate closely with the Executive Director, Executive Team, Country Directors, Initiative Managers and Advisory Council. They will strengthen IBP's internal fundraising capacity while cultivating external relationships that advance our mission.

Success in this role requires exceptional relationship-building abilities, strategic thinking, and a proven track record of securing large-scale funding from a diverse range of channels including institutions, foundations and High Net Worth Individuals. This is an opportunity to shape the financial future of a global organization working to advance budget transparency, participation, and accountability in public finance and governance.

This is an exciting moment for IBP as it has just released its new strategy. This bold systems change approach requires reimagining the organization´s fundraising strategies and capacities and developing new and diversified revenue streams in a new funding environment where unrestricted funding has declined. 

Primary Responsibilities

Fundraising Strategy Development and Execution (50%)

• Setting Fundraising Strategy and Vision: Develop and implement a data-driven fundraising strategy aligned with the organization’s broader strategic goals. Set ambitious yet achievable financial targets and ensure alignment across teams.
• Prospecting: Design and execute tailored strategies for identifying, soliciting, and stewarding institutional and individual funders.
• Proposal Development: Lead the creation of compelling funding proposals, pitches, appeals, and other materials to secure funding in collaboration with initiative managers.
• Building and Maintaining Networks: Cultivate relationships with key stakeholders, including high-net-worth individuals, bilateral governments, foundations, and philanthropic groups.
• Innovative Fundraising Strategies: Explore and implement new approaches, such as joint fundraising with partners and sector-based strategies, while enhancing fundraising capacity at country, global, and initiative levels.
• Donor Stewardship: Build long-term relationships with donors through personalized engagement strategies, aligning their interests with the organization's goals.

Donor and Stakeholder Engagement (25%)

• Donor Lifecycle Management: Oversee the full donor lifecycle, from acquisition and engagement to cultivation, solicitation, and stewardship.
• Board Engagement: Serve as the primary liaison for fundraising with the board of directors and Advisory Council
• Crisis and Risk Management: Develop and implement risk mitigation strategies for fundraising, including planning for economic downturns, donor withdrawals, or reputational risks.
• Engagement Strategies: Collaborate with program teams to design personalized donor engagement strategies, such as tailored reports, briefings, and impact updates identifying clear roles for staff across the organization that is involved directly and indirectly in fundraising efforts.

Direct and Indirect Team Management (25%)

• Resource Allocation and Budgeting: Oversee the fundraising budget, ensuring resources are allocated to high-impact activities based on data-driven decision-making. Collaborate with the Director of Finance and Operations to ensure proper handling of donations, reporting and forecasting.
• Team Building and Development: Recruit, train, and retain a high-performing fundraising team, setting clear roles, responsibilities, and success metrics. Work with the fundraising working group and staff across the organization to strengthen fundraising activities.
• Performance Management and Reporting: Track and report fundraising performance metrics to executive leadership and the board, using analytics to optimize outcomes.
• Developing Internal Talent: Mentor fundraising and program staff in relationship management, donor communications, and strategic planning, while fostering leadership development.
• Building Cross-Functional Capacity/Culture of Philanthropy: Equip senior leaders and program teams with the knowledge and tools to contribute to fundraising efforts, including impact reporting and donor engagement training.

Profile

We seek individuals who not only possess the necessary skills and competencies for this role but also embody the values that define our organization’s culture and mission.

The ideal candidate will demonstrate a strong commitment to transparency, accountability, and ethical leadership, ensuring integrity in all aspects of fundraising and donor relations. They will champion justice, equity, diversity, and inclusion, fostering an environment that respects different perspectives and amplifies voices from historically underrepresented communities.

We value individuals who exhibit collaboration and adaptability, working effectively across teams and with diverse stakeholders. An entrepreneurial and strategic thinker with a deep sense of independence and initiative, they will drive innovation while aligning fundraising efforts with IBP’s broader mission.

Above all, the candidate will be passionate about democracy, human rights, and social impact, bringing both expertise and a values-driven approach to advancing IBP’s goals.

Experience

• At least 10 years of experience in fundraising, including work with trusts, foundations, bilateral government donors, and high-net-worth individuals.
• Bachelor's or master's degree in a relevant field desirable or equivalent experience.
• Proven track record of securing significant gifts and growing fundraising revenue.
• Experience leading and managing fundraising teams, with strong mentoring and coaching skills.
• Background in engaging with Global South philanthropic organizations, particularly feminist funds or other mission-driven entities.
• Demonstrable success in managing donor relationships from acquisition to stewardship and retention.

Skills

• Strong strategic thinking combined with a hands-on approach, organizational skills, and administrative competence.
• Ability to develop and execute data-driven fundraising strategies aligned with the organization’s broader goals.
• Experience in setting ambitious financial targets and driving fundraising strategies to achieve them. Strong track record of developing and implementing successful fundraising strategies, with a demonstrated ability to drive income growth and diversification.
• Deep understanding of emerging fundraising trends, including philanthropy, donor behaviours, and sectoral shifts.
• Strong track record in securing large-scale donations and managing diverse income streams.
• Knowledge of Global South philanthropic organizations and experience with feminist, climate, and locally led funds. Experience working with diverse teams and donors from various geographical, cultural, and socio-economic backgrounds.
• Expertise in managing the donor lifecycle, including acquisition, engagement, solicitation, and stewardship.
• Skilled in building long-term partnerships with major donors and strategic stakeholders, including foundations, donor collaboratives, high-net-worth individuals, bilateral government donors, and global philanthropists.
• Strong communication skills to tailor messaging and effectively engage diverse donor groups.
• Ability to network across sectors, expanding and strengthening strategic partnerships that align with the organization’s mission.
• Ability to build internal fundraising capacity, equipping senior leaders and program teams with fundraising knowledge and tools. Demonstrated leadership in managing, coaching, and mentoring a team of fundraising professionals.
• Ability to recruit, train, and develop high-performing teams, fostering a culture of collaboration and continuous learning.

Terms and Conditions

Remuneration:

International Budget Partnership offers competitive salaries, promotion opportunities, pension contributions, and other benefits that are aligned with the country of employment.

Values and Culture:

We take pride in our core values and how our staff embody them in every aspect of their work. We strive to create a culture that celebrates our values and global achievements, fostering an environment of pride and commitment.

Work-life Balance:

While our mission is central to everything we do, we also understand the importance of work-life balance. We support our staff by offering 24 days of annual leave (in addition to public holidays) and providing access to flexible work arrangements, including remote and hybrid working options.

Professional Development:

At International Budget Partnership, we are committed to recognizing and nurturing the potential of our team. We support professional growth through:

Travel and Medical Insurance:

All staff travelling for work are covered by comprehensive travel and medical insurance to ensure their safety and well-being

An applicant’s pack is available upon request.

The deadline for application is Sunday 23rd March 2025

Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Welcome to Ada!

We are the Government's National College for Digital Skills, dedicated to educating, supporting, and inspiring the next generation of digital pioneers. Our college is expanding, with a new permanent home in London, a 9 minute walk from Victoria Station, for our 6th form and Apprenticeship programs, and a growing Apprenticeship programme in Manchester.

Our student body is diverse, hailing from diverse backgrounds, and we are committed to leveraging technology to foster social mobility. They are passionate about tech with outstanding behaviour and attitudes and we are committed to supporting them to progress onto highly skilled roles in the digital sector.

All students study BTEC (RQF) Level 3 Computing programme for at least 66% of their curriculum with the other coming from A levels. Students undertake regular off-curriculum industry projects with partners such as King Games, Deloitte, Bank of America and Salesforce. We are passionate about high quality teaching and learning, using industry’s problems to bring education to life for our learners and thinking of innovative new approaches to communicating some of tech’s more challenging concepts.

Our students achieve highly across all subjects and progress to an amazing range of destinations.

Recently these have included those who embarked on a Degree Apprenticeship with Deloitte, Salesforce, ClearScore, PwC and Lloyds Banking Group as well as those who continued to study further at a range on Universities including Nottingham, Queen Mary, Lancaster, Kingston and many more.

Role Overview

Ada, the National College for Digital Skills, has a strong and healthy internal culture, with over 80% of employees reporting that they align with the college’s mission and that the college has a supportive culture.

As a fast-growing and changing organisation, we now need to ensure that employees across the organisation feel supported to perform effectively, engage with college systems and processes, and collaborate across locations, departments and teams.

Reporting into the Head of HR and with a dotted line into the CEO and Director of External Relations, the Internal Communications Manager is responsible for the development, delivery and management of the college’s communication channels, programmes and campaigns to drive employee engagement and improve overall college performance.

The post holder will lead on developing and executing internal communications strategies, with the support of the HR and the External Relations teams, to ensure that staff within the college are motivated, informed, engaged and able to perform their roles effectively.

The post holder will work with leadership teams across the college to create high-quality, engaging content for various communication channels, including newsletters, intranet sites, emails, handbooks, staff training, and employee recognition programmes.

The post holder will work closely with the Head of HR, Director of External Relations, and CEO to understand internal communication needs and ensure that these are aligned with the college’s organisational strategic objectives and support staff retention and recruitment initiatives.

Main Duties and Responsibilities

● Create clear, compelling and engaging communications that ensure an effective and timely flow of information between the college’s HR/Executive Leadership Teams and the wider organisation.

● Support the CEO and Executive Leadership Team in building the internal Ada brand to create and maintain a strong internal identity and tone of voice to be used across the college.

● Manage and develop innovative communication channels, both online and offline, with a particular focus on evolving digital platforms in line with industry best practice.

● Act as Project Lead on the transition away from the college’s primary employee communication channel (Workplace), identifying alternative options and managing the implementation of the chosen suitable alternative.

● Act as Project Lead on the various college intranet and internal HR microsite projects.

● Lead on the development and introduction of an Ada termly staff newsletter.

● Support the college with the development and facilitation of engaging employee training across all teams.

● Support the Head of HR and the Director of External Relations with developing and delivering employee engagement and communication plans in response to college needs.

● Support the HR resources team with administrative duties during times of absence and annual leave.

● Be responsible for ensuring cross-organisational collaboration channels are effective with regard to event planning, implementation of new systems, and adherence to organisational processes and planning systems.

● Lead on the implementation and improvement of the staff induction process alongside Senior HR Officer.

PERSON SPECIFICATION

● The postholder will possess highly effective and engaging communication skills. They should excel in written, verbal and presentation skills. Previous experience of working with digital channel communication tools is essential.

● The postholder will have a proven track record of working on internal communication campaigns , creating and deploying employee communication and engagement channels. They will be familiar with utilising the full range of media ( digital/social/face-to-face), with measurable impact and return on investment.

● Experience of creating and delivering creative and tailored communication solutions and campaigns to drive employee engagement.

● Experience of delivering training sessions

● Experience of working in a school setting or other similar regulated environment. Other Requirements:

● The successful candidate will have the choice of working in either our London office or our Manchester office.

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day.

Remuneration and Benefits Salary: £45,000 pro-rata (London), £40,050 pro-rata (Manchester).

Selection process: 2 Stage interview & Assessment.

Main hours: 9AM-5PM (Mon-Thurs).

Holidays: 30 days per annum (3 of these days must be reserved for the period Between Christmas and New Year).

The salary for this role will differ depending on the location chosen.

Safeguarding

Ada, National College for Digital Skills is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.

The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).

Key Responsibilities

• Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
• Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
• Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
• Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
• Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Fulfil the role of lead reviewer on licence reviews for all Operators as required.
• Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
• Assist with ad hoc projects as required.

Overview

You will be focusing on the encouragement of planned giving, the continued introduction of contactless giving and the Parish Giving Scheme, supporting 2 treasurers and contributing to materials to assist parishes in becoming Joyful Generous Stewards. Training will be tailored to your individual needs. The Stewardship Resourcing Officer role is supported by funding from the National Church Institutions through the Giving Advisor Fund and Strategic Mission and Ministry Investment.

The duties and responsibilities below will be shared between the existing Stewardship Resourcing Officer and the successful applicant working it out together, bearing in mind geography, workload and experience. The two Stewardship Resourcing Officers sit within the Making Disciples project team as part of Vision 2026 and the Team Lead is the Archdeacon of Blackburn who is responsible for setting the overall priorities. The Director of Vision Delivery, as line manager for both Stewardship Resourcing Officers, is responsible for approving the overall division of work, to ensure that no areas are neglected, and the work is fairly shared.

Scope of responsibilities

Teaching and encouraging stewardship and generosity

Digital, Online and Direct Debit Giving

Resourcing parishes

Relationship Building

Why work for us?
CHIRP provides a vital, independent, and impartial, confidential reporting service for anyone concerned with safety in the aviation and maritime sectors. We do this by building a Just Culture which encourages learning from safety incidents and promotes culture change so that we can improve human related safety issues for everyone in the air and at sea.

This is an exciting time to join CHIRP as we embark on a new strategic direction, and as we build closer links between our aviation and maritime programmes. We want to reach new audiences, build new partnerships, and influence decision makers and sector leaders more widely. To do this we need to increase our profile and put communications and marketing at the centre of our work.

We are a small paid team of staff and consultants supported by the best in both industries who give us their time voluntarily to advise on human factors safety issues through our specialist advisory boards. We are committed, independent, impartial, confidential, and personal and we have the courage to take on challenging issues discretely and respectfully.

About you

You will be a first-class creative communicator with strengths in the use of digital marketing and social media platforms, the use of video in bringing to life complex issues and the art of writing persuasively for different audiences. You will be comfortable taking the lead in our marketing and communications strategy whilst collaborating with our team and partners. You care about results and are capable of prioritising competing demands for maximum impact. Most importantly, you align with CHIRP’s values and share our vision, of a world in which aviation and maritime safety is continuously improved by tackling human factors issues, strengthened by a strong safety culture.

About the role

The purpose of this role is to raise the profile of CHIRP with:

(i) new audiences to encourage reporting, lessons learning and culture change

(ii) new partners to build alliances for change

(iii) new donors to identify supporters for our work, increasing awareness and reach.

The role will deliver in the following areas:

Communications strategy

1. Build on and develop our strategic communications plan as the new CHIRP strategy develops.

2. Operationalise that strategy by establishing and maintaining a communications rhythm for the charity.

3. Identify new communications and marketing opportunities and build these into the communications plan.

4. Establish core messages and ensure that all communications are consistent with these.

Digital Communications (web, social, video)

● Establish and implement a plan for updating and managing CHIRP’s website; including designing pages, ensuring all content is kept up to date, and developing innovative ways to increase traffic.

● Establish a rhythm to the production of digital content around key industry events and influencing opportunities through production of high quality, relevant and compelling digital content (including videos, blogs, news stories and social media posts) that bring gravitas to CHIRP’s digital platforms. Promote best practices, to encourage attitude/behaviour change among our key audiences.

● Strengthen CHIRP’s presence across social media, ensuring that we are producing high quality and relevant content, engaging in sector-relevant online communities, participating in ongoing conversations, and growing our social media following.

● Encourage the take-up of social media feeds ensuring they are appealing and accessible to a diverse audience.

● Produce quarterly reports on web and social metrics (user traffic, online mentions, social media engagement) and continually seek ways to improve engagement.

● Help identify opportunities to raise CHIRP’s profile, reputation and positioning and monitor any adverse content, preparing appropriate responses to that.

Communications and event support to specific projects 

● Design and implement an effective stakeholder engagement plan for CHIRP’s strategy and where necessary for specific projects.

● Create impactful marketing and communications products to promote specific projects.

● Work closely with and take direction from CHIRP’s leadership team and external partners to ensure successful project delivery.

Advisory function

• Provide an advisory function for the structure of CHIRP’s communications and marketing function in the future.

• Advise on brand coherence across the charity and aviation and maritime programmes.

PERSON SPECIFICATION

CHIRP welcomes applications that reflect the following specifications:

Essential: 

Skills, knowledge, and experience:

● At least five years’ proven experience in marketing or communications, including, digital marketing, social media, video production, podcast production, blogging, PR, journalism, print and events

● Proven experience in developing organisational communication strategies and message plans

● Significant professional experience of updating websites and tracking usage

● Significant professional experience of implementing digital communications projects across a wide range of digital and social media channels 

● Experience of deriving and using data, metrics and analytics across all channels including digital and social media to inform comms plans and campaigns.

Personal attributes:

● Ability to lead, work on your own initiative and work as part of a team

● Creative, entrepreneurial, and adaptable 

● Proficiency in the use of digital marketing tools and social media

● Outstanding written skills, with exceptional attention to detail

● Experience and knowledge of copywriting, proofreading and editing

● Excellent people skills and professional manner 

● Outstanding organisational and time-management skills.

Desirable:

● Knowledge and/or experience of the aviation and/or maritime industries 

● Knowledge of Human Factors/Just Culture or safety management.

● Knowledge and/or experience of the emergence of innovative technologies in these industries

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

Senior Media - Marketing And Communications Manager

UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.

The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.

 Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.

Brief about the role

 UKIM is looking for an experienced individual with demonstrated relevant experience of media engagement, marketing (including digital), communications with internal and external stakeholders, along with suitable relevant qualifications, diverse skills and sector knowledge.

 The Senior Manager – Media, Marketing and Communications will be overall responsible for the various functions/ scope of the Media, Marketing and Communications Department, including administrative matters, human resources aspects, budget preparation, monitoring & reporting, along with providing strategic leadership to the team, setting objectives for the team members, monthly 1-2-1 performance reviews, develop teams, develop fundraising campaigns/ coordinate fundraising activities/ appeals, prepare work plans against organisational strategic objectives and prepare quarterly reports for the Trustees.

Main Responsibilities:

• To support the Executive Director to strategise and lead on related organisational development activities and projects, for the whole UKIM.
• Admin Aspects: To be responsible for admin aspects in relation to the departmental work.
• Leadership & Supervision: To provide leadership to the dynamic team and keep an oversight on the performance of the team members on regular basis, provide guidance and supervision as required, to organise monthly 1-2-1s with the team to provide support in achieving their objectives.
• Strategy: To develop and implement an effective and coherent Media, Marketing & Communication Strategy along with work plans, defined Key Performance Indicators (KPIs) to monitor departmental performance for supporting the work of the charity among the general public, potential strategic partners and donors and provide clear goals around communication and brand awareness. Implement a social media strategy that is integrated with wider team projects and ensure consistent messaging is shared across all platforms.
• Coordination: Oversee UKIM’s media, marketing and communications activity across all departments. Coordinate media, marketing and communications, marketing and fundraising activities on all platforms; including website, social media and internal/ external newsletters, for all departments of UKIM.
• Marketing: Marketing all departments of UKIM to different audiences to raise the profile of the Charity in support of its strategic aims.
• Partnerships: To identify strategic media & marketing partners and engage with the relevant stakeholders to enhance the UKIM’s profile within the sector.
• Campaigns (Digital): To develop various media & marketing campaigns by engaging all relevant platforms (social media, print, electronic and others) for enhancing UKIM’s virtual presence, community outreach and public engagement, for UKIM’s brand recognition, brand promotion within the third-sector including businesses etc.
• Branding: Act as a brand champion: developing core messaging guidelines to include organisational style guide, tone of voice, etc. and advising others to ensure that all content and messaging is on brand.
• Publications: Provide oversight of publications and materials, ensuring brand guidelines are followed. Work with the team to produce engaging content for internal and external blog posts, videos, podcast, newsletters and other forms of media to be shared across all platforms. Provide in-house design for publications and promotional materials as required.
• Budgets: To prepare departmental budget, monitor progress of income targets and expenses incurred. Prepare quarterly reports for the Executive Director and Trustees and present the progress to Public Affairs Committee by sharing dashboards with relevant KPIs, income streams and expenses incurred.
• Working as part of team: To work with other Heads and Managers to ensure effective delivery of all media, marketing and fundraising campaigns and activities.
• Communication: To effectively communicate with other departments to coordinate and streamline all media, marketing and fundraising activities.
• Management: Manage a dynamic team to ensure UKIM’s International, UK and other programmes/projects maximise in their fundraising income.
• Horizon Scanning: To undertake horizon scanning, to continually review the sector trends, identify new opportunities/ ideas, approaches, active engagement of youth, women and others in UKIM’s activities.
• Regulatory Compliance: To comply with the regulatory bodies guidelines including FRSB, ICO (including GDPR), Charity Commissions etc.
• Reporting: To be able to produce Brief Reports regarding departmental activities and plans.
• Complaint Handling: To handle and respond to any complaints received in a timely manner.
• Press Releases: To prepare timely press release(s) by responding to any news/ activity related to UKIM’s work, getting it approved and uploading on UKIM’s website.
• Recruitment: To undertake recruitment (as required) for casual workers engaged during campaigns/ appeals.
• Website: To ensure that all fundraising campaigns/ events information is always up to date on  UKIM’s website and is aligned with the CRM system and with the Finance systems. Work with the UKIM team to develop and maintain website content.

Person Specification:

• Education at a minimum of Graduation, Masters in preferable in relevant field/ discipline.
• Experience of raising a charity’s profile through developing and delivering creative, engaging social media and digital communications.
• Experience of working in a creative communications role, marketing and/ or media.
• Experience of brand development and communications strategy design and implementation. 
• Experience of managing a WordPress website CMS, including Search Engine Optimisation (SEO), site navigation, Gutenberg page structuring.
• Experience in copywriting, editing, and proofreading.
• Experience of videography, photography and editing.
• Experience of developing podcasts, case studies.
• Excellent writing skills and ability to consistently create content that is clear and engaging.
• High level of digital competence and creativity to support strategic goals.
• Demonstrable competence in Microsoft Word, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.
• Proven media, marketing and communications experience.
• Experience in managing budgets.
• Experience in developing team strategies and plans.
• People management experience.
• Knowledge of varied funding sources and structures and BME and faith-based communities. 
• Extensive knowledge of a wide range of fundraising, media engagement, marketing and effective communications techniques.
• Understanding of the Charity Act and other legislation affecting fundraising ventures.
• Inter-personal communication skills.

Make a Difference – Join Our Team
 
Help transform lives in the UK and abroad. If you are a talented and motivated professional who shares a strong commitment to UKIM’s values and mission, we would love to hear from you. 

Important Information:
 

• We can only accept applications from candidates who are already eligible to work in the UK.
• We are unable to progress applications that require sponsorship.
• Applicants must be sympathetic to the values of UKIM.
• Only shortlisted candidates will be contacted.
• UKIM is an equal opportunities employer.

Please note that we may close this vacancy early if we receive sufficient applications from suitable candidates and we only contact applicants who have been shortlisted.

You may have experience of the following: Fundraising Manager, Senior Fundraising Executive, Senior Fundraising Officer, Fundraising Officer, Head of Fundraising, Charity, Fundraising Director, Marketing Manager, Marketing Operations Manager, Communications Manager, Charity, Charities, Not for Profit, etc.

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