Extra care registered manager jobs

Overview

At Mustard Tree, we’re on a mission to combat poverty and prevent homelessness, driven by our core values: Belief, Dignity, Opportunity, Diversity, and Partnership.

The need for our services is greater than ever, with unprecedented demand across Greater Manchester. As our charity continues to grow, we’re striving to become a leading force for change, creating real opportunities for people to improve their economic well-being.

Role Purpose

You will be responsible for building and maintaining partnerships with hyperlocal, local, and national businesses, stewarding the organisations to become Mustard Tree’s partners, and for us to be their ‘Charity of the Year’, donating to and fundraising for the charity.

You will manage an existing caseload of these valued partners, with the opportunity to proactively create new relationships and partnerships, contacting through multiple channels, creating content, and hosting, touring, and presenting to businesses.

In addition to corporate partnerships, you will manage the recruitment and stewardship of Mustard Tree’s events fundraisers, being responsible for the administration, making sure all places are filled, planning the events, and helping all participants hit their fundraising targets.

Main Duties

Corporate Partnership

• Steward a cohort of existing Corporate Partners through email updates, calls, social media activity and booking monthly check-ins, as well as sharing infographics, case studies, events information, and newsletters when useful.
• Proactively build new relationships, ultimately securing new donors, partners, and ‘Charity of the Year’ organisations. Make it clear and easy for donors to understand what we do, how they can help, and the impact they will have.
• Host, tour, or present at a minimum of four organisations per week.
• Manage inquiries, emails, and queries relating to partnerships, corporate donations, volunteering, and events, ensuring timely responses.
• Manage the partnership inbox and work with the Fundraising team on our corporate bookings calendar.
• Work with the Fundraising and Volunteer Coordinator to plan and book Social Value Days for partners and prospective partners.
• Collaborate with the Fundraising and Communications team to develop and publish copy, advertisements, social media content, and create WordPress pages relevant to Corporate Partnership and Events.
• Host Corporate Partners for their volunteering inductions and debriefs and follow up with a thank-you email the same week.
• Manage data entry and administration surrounding partnerships, including communication, contacts, setting targets, and funds raised, through software and our CRM, for example.
• Work with the Fundraising Manager to assign new and existing partners
• Provide weekly updates on targets and expected income, and work to provide accurate forecasting.

Events Fundraising

• Manage our existing events portfolio of The Great Manchester Run, Tough Mudder, Trafford Abseil, October Half Marathon, being responsible for their success.
• Investigate and develop new events to complement our 12-month calendar.
• Empower organisations to plan independent fundraising events and create a fundraising toolkit to support this.
• Support the running of our October Fundraising Dinner
• Work with the Fundraising Manager to project events income and build a 12-month fundraising pipeline.

General Duties

• Supporting the Fundraising Team et al, including administration, cover, and events attendance when required.
• Support the Fundraising & Finance Teams with data entry, CRM updates, and the creation of KPI data when required.
• Work within health & safety guidelines and Mustard Tree policies and procedures.
• Support other staff and departments, occasionally providing practical relief cover for work-streams, operational areas, classes and clubs.
•  Take responsibility for professional development, attending training courses as required.
• Lead by example, embodying Mustard Tree values and representing the charity as required.
• Contribute towards being an environmentally responsible organisation as part of day-to-day activities, including recycling and supporting our ‘paper-light’ practices.
• Other tasks and duties relevant to the role as required by the organisation.

Role Specific Person Specification

Essential:

• Experience in fundraising, sales and/or account management.
• Experience within a client-facing role.
• Experience in stewardship and stakeholder management.
• Strong communication skills, both written and verbal, with the ability to engage with a range of stakeholders such as corporate partners, volunteers, and donors.
• A confident ability to deliver presentations, host groups and perform tours, amongst other, similar engagements.
• Organisational skills to manage multiple tasks, such as email communications and CRM management.
• Ability to plan and coordinate events, from small scale volunteering days to ‘mass participation’ fundraisers.
• Proficiency in using standard office software and email platforms, with the ability to adapt to new tools.
• Ability to work well with others, particularly in collaboration with Fundraising, HR and Communications teams.
• Alignment with Mustard Tree's core values of Belief, Dignity, Opportunity, Diversity, and Partnership.
  

Desirable:

• Knowledge of corporate and events fundraising, and how to create meaningful experiences for partners.
• Experience in supporting fundraising campaigns or initiatives.
• Experience in delivering events to scale.
• Understanding of safeguarding practices and policies related to volunteering.
• Previous experience working in a charity setting, especially in roles involving donors, stakeholders and supporters.

All Staff Competency Expectations

1. WORLD CLASS WELCOME AND CUSTOMER SERVICE

Communication Skills

• Communicates clearly, empathetically, and professionally.
• Listens actively to understand our customers' and clients' needs.
• Adapts their communication to meet individual needs and circumstances.

Customer Focused Attitude

• Creates a friendly, welcoming, and non-judgmental atmosphere for all.
• Demonstrates kindness, compassion, and respect in all interactions.
• Shows empathy for client’s experiencing challenging circumstances.

Problem Solving and Initiative

• Addresses customer and client concerns quickly and effectively.
• Is proactive in identifying and resolving potential issues.
• Escalates issues and asks for help when it is required.

Professionalism and Service Excellence

• Represents Mustard Tree internally and externally.
• Pays attention to detail, ensuring all queries are fully understood and addressed.
• Manages time effectively, balancing efficiency with quality service.
• Maintains consistency in delivering high standards of service.

Teamwork and Collaboration

• Supports colleagues and work together to achieve shared goals.

2.  PROACTIVE IN LIVING AND SHARING OUR CULTURE, VALUES AND BEHAVIOURS

Living Mustard Tree’s Values

• Embodies Belief, Dignity, Opportunity, Diversity, and Partnership in daily actions and decisions.
• Promotes a welcoming, inclusive, and respectful culture in all interactions.

Sharing Our Culture

• Represents Mustard Tree’s values positively to colleagues, customers, clients and external partners.
• Demonstrates accountability, kindness, and respect in all work and communication.

Proactivity in Engagement

• Takes personal responsibility for upholding Mustard Tree’s culture and values.
• Identifies opportunities to share and encourage positive behaviours within the team using the values cards.

Adaptability and Growth

• Is flexible and open to learning, contributing to personal growth and team resilience.
• Actively reflects on their behaviours and their impact and seeks opportunities for improvement.

Teamwork and Inclusion

• Supports colleagues in living out the values and creating a positive work environment.
• Respects and celebrates differences, contributing to a culture of kindness and belonging. 

3.  COURAGE IN PROBLEM SOLVING AND EMBRACING CHANGE TO MEET NEEDS

Proactive Problem Solving

• Takes initiative to address issues quickly and effectively.
• Uses creativity and resourcefulness to find practical solutions.
• Asks for help in solving problems where needed to ensure the task is complete.

Courage in Facing Challenges

• Approaches challenges with confidence and resilience.

Adaptability and Change

• Is flexible in responding to changing circumstances and needs.
• Embraces change as an opportunity to learn, grow, and improve.

Empathy and Understanding

• Solves problems with care and compassion, ensuring customers, clients and colleagues feel heard and valued.

Attention to Detail and Follow Through

• Ensures that problems are fully understood, addressed, and followed up appropriately.
• Prioritises tasks effectively to meet urgent needs without compromising quality.

Teamwork and Collaboration

• Supports colleagues in overcoming challenges, working together to find solutions.

4. CONFIDENT IN SAFEGUARDING AND INCIDENT MANAGEMENT

Understanding Safeguarding

• Completes the Safeguarding training and ensures they understand it.
• Is confident in identifying safeguarding concerns and taking appropriate action in line with Mustard Tree policies.

Responding to Incidents

• Acts calmly, responsibly, and professionally when managing incidents or safeguarding concerns.
• Follows Mustard Tree’s processes to report, record, and escalate issues as needed.

Awareness and Vigilance

• Is proactive and vigilant in recognising risks or signs of harm, ensuring no concern is overlooked.
• Takes ownership of ensuring a safe and respectful environment for all.

Empathy and Respect

• Treats individuals with compassion, dignity, and care during safeguarding or incident-related situations.

Personal Accountability

• Understands their role and responsibilities in safeguarding and incident management, seeking guidance when needed.

Teamwork and Collaboration

• Works with colleagues to share concerns, support one another, and manage incidents effectively

What we offer in return

• Real Living Wage employer
• Learning and development
• Free lunch
• Wellbeing support package with Smart Clinic, including 24-hour helpline
• 25 days holiday (plus extra holiday on your birthday)
• Defined contribution pension scheme

Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?

Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service?

If yes, then we'd love to hear from you...

We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in the Avon and Somerset area working 22.5 hours a week. The team you will be joining covers the Southwest of England.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.

You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Title: Landlord Liaison Officer 

Location: Luton, floating support service based within the office and around different locations within the community

Salary: £26,200

Shift Pattern: 12 month fixed term contract working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements.

About the role

This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.

In this role, you will bridge the gap between single homeless individuals seeking accommodation and landlords within the private rented sector. You will identify and secure housing opportunities for our participants, ensuring that properties align with their needs and financial capabilities. You will build and maintain positive relationships with landlords, facilitating open communication to address concerns, manage expectations, and promote collaborative solutions. You will act as the main point of contact for landlords, providing necessary information, assistance, and resources regarding tenant management and the rental process to foster a supportive environment for both parties.

About you

This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!

• Experience of working with people of with homelessness or housing support needs and/or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Knowledge of the private rental market, able to research and find new landlords to build and sustain relationships with
• Ability to influence and negotiate positive outcomes with others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Proactivity in making decisions
• Previous experience and knowledge within a supported housing management setting
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

At SafeNet, we believe in empowering individuals to build safer, healthier futures. We're offering a unique opportunity to train towards a Level 4 Domestic and Sexual Abuse Support Worker qualification, paving the way for a fulfilling career in roles such as:

• Domestic Abuse Support Worker
• Children & Young People Domestic Abuse Support Worker
• Independent Domestic Violence Advisor (IDVA)
• Black and Minoritised Specialist Support Worker
• Outreach Community Support Worker
• Refuge Support Worker
• Independent Sexual Violence Advisor (ISVA)

We invest in our people, ensuring you learn and grow with SafeNet. Join us and be part of a team dedicated to creating lasting change.

About Us.

SafeNet is an innovative, value-led charity empowering individuals to live free from domestic abuse through fair, inclusive, and compassionate support services. Every day, we assist those who reach out to us in leading safer, healthier lives. As part of The Calico Group, our shared purpose is to make a real difference in people's lives.

We are at the forefront of promoting safe, healthy relationships and the conditions for productive and positive futures. SafeNet delivers innovative and life-changing services to support over 500 victims and survivors each year across Burnley, Lancaster, Rochdale, Bury, Preston, Pendle, and Oldham.

The Opportunity

We are seeking passionate, caring individuals who are excellent team players and committed to providing high-quality, trauma-informed services for victims and survivors of domestic abuse.

As a Domestic Abuse Support Practitioner (Children and Young People) within SafeNet’s community team, you will:

• Build trusted, supportive relationships with children and young people, working both one-to-one and in group settings, ensuring they feel heard, safe and empowered.
• Provide a high-quality, proactive frontline service to children and young people affected by domestic abuse, supporting their emotional wellbeing and helping them feel safe.
• Work closely with parents or carers, promoting healthy relationships and supporting families to recover together.
• Assess risk and complete safety and support plans that are child-centred and inclusive.
• Ensure all support is trauma-informed, accessible, and inclusive to reflect the diverse needs of the community.

For further information about the role, please visit the Role Profile.

What We’re Looking For

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Experience supporting and advocating for parents through Safeguarding/Child Protection processes and the Family Court System.
• The ability to work directly with children and young people, both individually and in group sessions, using creative and age-appropriate approaches to help them express themselves and recover from the impact of domestic abuse.
• A commitment to helping families rebuild relationships that may have been affected by abuse.
• Confidence in organising and facilitating structured activities for children aged 0–18, enabling learning, development, and fun in a safe environment.
• Experience of contributing to reports for Courts and Children’s Social Care conferences and meetings regarding the families you support.

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 13th June 2025

We can’t wait to welcome you to our team!

Inclusive Hiring at Calico

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.

Don’t Leave it Too Long!

We don’t want you to miss this opportunity, the closing date for applications is 13th June 2026

Interview Dates

It is likely that interviews will be conducted on 30th June 2025

This post is open to women only.  Section 7 (2) (e) of the Sex Discrimination Act 1975 applies.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.

This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.

Main duties and responsibilities

1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.

· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.

· Proactively engage with bereaved families through social media and other online platforms.

· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.

· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.

· Attend face to face events for bereaved families including family days and memorial events when needed.

· Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media

· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .

· Work with the Engagement Team to promote live session.

· Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families

· Assist with the recruitment and facilitation of Bereaved Families’ Panel.

· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

· Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes.

Provide other administrative support to the team as required.

Other:

Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.

As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.

Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.

Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.

It is anticipated that the role will be varied and flexible, but will include:

• Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work. 

• Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment. 

• Fundraising and organisational strategy to achieve our aims.

• Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work. 

• Leading and line managing the Senior Leadership and Management Team.

• Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.

Key responsibilities 

1. Supporting CAP's Council of Management in its governance function

• Maintaining regular contact with the CAP Chairperson and Officer Group. 

• Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group. 

• Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.

• Working with the chair and officers to ensure good governance of the organisation. 

2. Ensuring the effective management of CAP's staff team by: 

• Providing day-to-day management and support for the Senior Management and Leadership Team. 

• Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose 

• Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing. 

3. Finance and fundraising

• Setting a clear, viable organisational and financial strategy and implement through

• Fundraising and relationship building to secure the resources needed for the programme work and campaigning.

• Formulating appropriate applications for programme funding.

• Providing resources for donors and churches to organise fundraising.

4. Programme Development

Leading the process of programme development within CAP in order to: 

• Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty. 

• Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated. 

5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by

• Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.

• Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.

• Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research. 

• Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.

6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that: 

• CAP members are provided with regular mailings and appropriate support for local/national activity. 

• Ensuring that requests from CAP members and others for information and support are dealt with appropriately. 

• Overseeing resources for Challenge Poverty Week and Poverty Sunday

7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including: 

• Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.

• Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.

• Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.

• Representing CAP views to national, regional and local government.

8. Theological Development
Facilitating the development of theological and other resources which reflect 

• the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.

• wider analysis of social, political and economic issues.

Accountability and relationships 

The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.

The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners. 

Other details about employment

Duration: Permanent contract with six month probationary period.

Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.

Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending).  Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.

Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution. 

Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.

Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.

Location:  Hybrid working on a flexible basis from home with some time each week in the Manchester office. 

No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.

Are you an experienced fundraising leader ready to help shape the future of high-value giving?

The MND Association is at the forefront of the fight against motor neurone disease, and we're looking for an exceptional leader to join our team. As Head of High Value Partnerships, you will shape our high-value fundraising strategy, lead a talented team, and drive significant income growth across corporate partnerships, major donors, and trusts and foundations. This is a pivotal opportunity to secure transformational support that funds vital research and services for people living with and affected by MND.

As Head of High Value Partnerships, you will lead a talented team to deliver ambitious income targets and build strong, long-term relationships. You will bring a confident, collaborative approach and a proven track record of growing income.

Key Responsibilities:

• Develop and implement a high-value partnerships strategy across corporates, major donors and trusts
• Lead a proactive acquisition approach and drive new business activity and secure six- and seven-figure partnerships and donations
• Build and maintain a strong, diverse pipeline of high-value prospects
• Work with teams across the organisation to develop compelling funding proposals
• Lead and support your team in managing donor and partner relationships
• Personally manage a portfolio of key relationships
• Contribute to and support the delivery of high-value engagement and stewardship events
• Develop funding bids and tenders in partnership with other teams
• Monitor fundraising performance and provide timely reports and analysis
• Champion an inclusive, high-performing culture across your team and wider colleagues

About You:

• Experience in at least two of the following: corporate fundraising, major gifts, or trusts and foundations
• Strong leadership skills with experience developing high-performing teams
• Able to build and sustain trusted relationships with a wide range of stakeholders
• Strategic thinker with excellent financial and analytical skills
• Skilled in written and verbal communication, including influencing and presenting
• Comfortable managing change and identifying opportunities for growth
• Confident managing budgets and using fundraising software and CRM systems
• Committed to the MND Association's purpose and values

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven experience of growing income and providing excellent stewardship in at least two of the following areas: corporate partnerships, major gifts, and trusts/foundations.
• Strong experience leading and developing high-performing teams.
• excellent interpersonal, communication (written and verbal), and presentation skills, capable of building rapport and influencing effectively across diverse audiences.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a flexible role with regular travel to London and other UK locations. As Head of High Value Partnerships, you'll play a key role in shaping the future of our income generation-and the future of people affected by MND.

If you're a strategic thinker, a passionate leader, and a results-driven fundraiser, we want to hear from you.

We currently have an opportunity for a Team Leader to join the Children & Young People Team within our Homicide Service.

This role is based across the East of Engalnd and regular travel is required so to apply for this role you must reside in one of the following areas in the East of England: London/Hampshire/Thames valley/ Berkshire/ Oxfordshire/ Buckinghamshire/ Herts/ Essex/ Suffolk/ Kent/Sussex/ Northamptonshire/ Cambridgeshire/ Norfolk/ Lincolnshire/Nottingham/Derby/Leicester/West Yorks/South Yorks/Yorkshire/Durham/Northumberland/Tyne and Wear.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

Please note: this role is home based, however extensive travel within the region (East of England which covers all of the above listed Counties) is expected. Most weeks will require travel throughout the region as well as nationally when required.

You will lead a team of CYP Caseworkers who deliver support in schools, community settings and homes. We offer a range of interventions to CYP including one to one support (digitally and in person); Peer Support and outreach within the community.

You will need:

• previous experience of working directly with children & young people
• a sound understanding of the complexities of delivering front line services
• knowledge & understanding of the education environment & working with schools and further/higher education establishments
• experience of performance management & producing reports
• to be a creative & compassionate leader who can lead by example, sharing knowledge & expertise to support the continued development of the team to deliver high standards of support
• an ability to work as part of a team, as well as managing your own diary/work priorities is a must
• knowledge of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• ability to analyse & use information to solve problems and report on data quality and compliance
• practical understanding of the requirement for confidentiality & safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
• to be able to work without direct supervision, prioritise work and deal with competing or conflicting demands
• good IT skills, able to use a range of software including Word, Excel and Case Management systems
• experience of the impact of trauma and bereavement and the importance of trauma informed practice, especially when supporting children and young people

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have a unique opportunity for an Independent Domestic Violence Advisor in a pilot project at Charing Cross Emergency Department. This s a full time position working 37.5 hours per week.

Co-locating, in a health service, an Independent Domestic Abuse Advocate (IDVA), a Domestic Abuse (DA) Coordinator and a violence prevention worker has never been trialed before anywhere in the UK.

This pilot project aims to showcase a gold standard approach to care for families experiencing DA by: -

• Improving recognition and management of victims and perpetrators of DA
• on-site specialised help for victims and perpetrators
• Building sustainable and long-term partnership with Hammersmith & Fulham council, Standing Together Against Domestic Violence (STADV), and Domestic Violence Intervention Project (DVIP).

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.

This role is co-located within Charing Cross Hospital 4 days per week and 1 day per week at our office near Old Street.

You will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.

• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+

• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

• Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.

• Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).

• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.

• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children

• Understand safeguarding issues, and the legal responsibilities surrounding these issues.

• Direct service delivery to victims of domestic abuse or other vulnerable people.

• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.

• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Victim Support has an exciting opportunity to help lead our specialist services for victims of crime in County. We are looking for a Domestic Abuse Team Leader to work in Cumbria.

The role is home based with a requirement to work from our County wide Victim Support offices, within the Police stations across the county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

About the Role:

The role of the Domestic Abuse Team Leader is to provide operational support and management to a team of Independent Domestic Violence advisors (IDVAs) that provide a high-quality frontline service to victims of domestic abuse in Cumbria. This will include those at the highest risk of harm and victims of rape and serious sexual assault.

To be successful in this role you will be flexible and proactive, have knowledge and experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. A proven track record of managing a team delivering services of similar nature and scope, including performance management and staff development is essential. You will have experience of voluntary and statutory agencies, including a good understanding of the criminal justice, health and social care sectors.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The London Victim & Witness Service is looking for an Independent Domestic Violence Advocate (IDVA) to join our IDVA team in London, working 37.5 hours a week.

This role involves both face to face and virtual support in a hybrid model of working, you will work from home, our London Office & directly with clients.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an Office Assistant (known internally as a Triage & Early Interventions Officer Assistant_ to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.

As a Triage & Early Interventions Officer Assistant you will:

• Assist the caseworker in answering the telephone and contacting clients as required
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
• Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
• Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.
• Assist with the care and support of the guide dog assigned to support the caseworker

You will need:

• Effective verbal/written communication and numerical skills.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent record keeping skills with a focus on quality and accuracy.
• Experience of working in a client focused service area or setting.
• Understanding and knowledge of equal opportunities and diversity

Please see attached Job Description and Person Specification for further details. Please note you will need be expected to match the TEIO holiday a minimum of 60% of the time.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Caseworker to join the Children & Young People team in Lancashire, working 37.5 hours a week, based in Blackpool.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for a Caseworker, to cover Wyre Fylde Lancaster and surrounding areas. You will be working primarily in targeted schools across your area and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

The role will primarily be 121 bespoke Casework to meet the specific needs of our Service Users. There will also be some group work, which will include;

• Delivering Recovery Toolkit to young people in small groups within senior schools and some year six. (8 Groups per week).
• Completing assessments with young people, identifying and addressing and safeguarding concerns.
• Proactively targeting new schools to engage with the service in delivering group interventions.
• Responsible for case management, report writing, outcomes recording and collecting other data.

You will need: -

• Considerable experience of working with children and young people, experience of delivering groups would be advantageous.
• You will have a thorough understanding of the impact of Domestic Abuse on children and young people.
• Experience of risk assessment and case management.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.