Facilities manager hours week jobs

Join the award winning Independent Society of Musicians

Central London  - Assistant to the Chief Executive and Assistant Company Secretary

28 hours per week – Circa £45K pro rata

The award-winning ISM is the dynamic, change making professional body  representing musicians. With a current membership of over 11,000, the ISM is known for its wide range of services to its members from legal to health and wellbeing. We are also known for our campaigning work on issues from music education to AI and Brexit.

The ISM is now looking for a highly experienced Administrator and Secretary to work alongside the Chief Executive. You will have very strong administrative skills as well as advanced knowledge of using Microsoft office packages such as Word, Excel, Outlook and PowerPoint. You must have experience of ensuring good governance at Board level including  preparing Board papers and drafting and circulating Board minutes. This is a critical part of the role as well as drafting a wide variety of correspondence.

You will also be responsible for aspects of risk management such as health and safety. The Chief Executive is a senior leader in the music sector so you will need to be able to demonstrate absolute loyalty, discretion and confidentiality as well as excellent common sense and good judgement.

If possible you should have a music background.

You will have at least 5 years’ experience working  in Governance/ Administration or as a PA/ Secretary and will be used to working to competing deadlines with high levels of accuracy. You will be joining a professional staff team who are based in Bayswater, London. The role is 28 hours per week.

For a full job description for this role please visit the ISM website.

To apply please send a CV and covering letter saying why you are right the person for the job to membership team email address.

Closing date is Monday 20th July at 9.30am. Interviews will take place face-to-face and applications generated by AI will not be considered

Are you a skilled, hands-on tradesperson looking for a role where no two days are the same?

Maintenance Officer
Salary: £25,887 - £27,385 per annum (dependent on experience)
Hours: Full time, 37 hours per week
Contract: Permanent
Location: Roving role - Sites across the North East (& Occasionally Cumbria)

About us

Groundwork North East & Cumbria is an established environmental and community charity with over 30 years’ experience supporting communities to improve their local areas and create better opportunities for people. We deliver hundreds of locally led projects each year, including initiatives that improve local environments, support young people and adults into education, training and employment, and promote health and wellbeing

We manage a range of buildings and community sites across the region, and we’re committed to keeping them safe, well-maintained and fit for purpose.

About the role

We’re looking for an experienced Maintenance Officer to take pride in looking after our buildings and sites. This is a practical, varied role where you’ll use your skills to carry out day-to-day repairs, maintenance and compliance checks across multiple locations.

Job Purpose

Supported by our Facilities & Maintenance team, you’ll be trusted to manage your own workload, solve problems on the spot, and keep our sites running smoothly – making a real difference to the people who use them.

Where You’ll Work

You’ll travel between our sites across the North East, with occasional visits to Cumbria. Our locations include offices, a Business Centre and a Visitor Centre. You’ll be out and about most days rather than office-based. A company van is provided.

What You’ll Be Doing

• Carrying out general building maintenance (e.g. basic joinery, plumbing, decorating, repairs)
• Handling reactive repairs and fixing issues quickly and safely
• Completing planned maintenance tasks and routine inspections
• Carrying out health & safety and compliance checks
• Liaising with and overseeing specialist contractors when needed
• Keeping clear records of work carried out using basic IT systems

What We’re Looking For

• This role would suit someone from a trade background (e.g. joinery, plumbing, general building maintenance or similar) who enjoys practical, hands-on work:
• Proven experience in building maintenance or a relevant trade
• Able to turn your hand to a wide range of repair and maintenance tasks
• Good working knowledge of health and safety on site
• Practical problem-solver who can work independently and use initiative
• Organised and able to manage your own workload across multiple sites
• Friendly and approachable – comfortable working around staff and site users
• A reliable, “can-do” attitude with pride in your work

Essential:

• Full UK driving licence
• Willingness to travel regularly across the North East (and occasionally Cumbria)

Why Join Us?

• Varied, hands-on role with real autonomy
• Supportive and friendly team environment
• Opportunity to use and develop your skills across different sites
• A role where you can see the impact of your work every day

Closing Date: Tuesday 30th June 2026.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

This role is subject to a Basic Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

• Estate Services Officer

  Temporary Contract – 6 Months + (potential for temp-to-perm)

  Hybrid Working, Barking
  ? Monday–Friday, 8am–5pm (40 hours per week)
  £18–£22 per hour Umbrella (dependent on experience)

  We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates.

  Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.

  Key Responsibilities

  • Support the management of grounds maintenance, caretaking, and waste contracts.
  • Carry out estate and block inspections, identifying and reporting issues.
  • Monitor contractor performance and ensure service standards are maintained.
  • Manage fly-tipping and waste-related issues, coordinating timely resolutions.
  • Respond to resident enquiries and complaints in a professional and empathetic manner.
  • Maintain accurate records, reports, and administrative systems.
  • Raise purchase orders and liaise with contractors as required.

  About You

  • Strong organisational and administrative skills.
  • Excellent communication and customer service skills.
  • Able to manage competing priorities in a busy environment.
  • Experience in housing, estate services, facilities management, or a similar environment is desirable.
  • Proficient in Microsoft Office.
  • This is an excellent opportunity for someone who enjoys a varied role, combining office-based administration with on-site estate management, and is passionate about delivering high-quality services to residents.

  Apply now to be considered.

Hackney Empire is looking for a new Theatre Technician.

The Theatre Technician plays a vital operational role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the technical leadership team, you will deliver exceptional hands-on technical support across stagecraft, lighting, sound and rigging systems to realise the creative ambitions of visiting companies and in-house productions. 

This is a production-focused role that requires combining physical, high-level stagecraft management during the intensive fit-ups, live show operations and rapid get-outs with a proactive approach to health and safety, equipment maintenance and visiting company care. 

£75,000 per annum 

Fixed term (8 months)  

Part home/Part office (London) based 

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children. 

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of the Finance Business Partnering Team. 

Reporting to the Director of Finance, you will lead the team responsible for organisational financial planning and analysis, partnering with budget holders across the organisation and delivering vital and timely information and analysis to support key strategic decisions and the delivery of the strategic plan.

The ideal candidate is someone who has successfully managed a similar Finance Business Partnering /FP&A team with a track record in effective partnering with income-generating teams and in building a high-performing team that provides insight and constructive challenge. 

Act now and visit the website via the aply button to apply online.  

Closing date: 9am, Monday 6 July 2026.  

Interview date: TBC via video conferencing (MS Teams). 

In return, we offer: 

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) 

• outstanding training and learning opportunities and the support to flourish in your role 

• impressive open plan office space and facilities on the Queen Elizabeth Olympic Park 

• an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

• the opportunity to work in a leading children’s organisation making a difference to children around the world 

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. 

We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.We will happily discuss other flexible options to suit your circumstances. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. 

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. 

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours. 

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. 

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland) 

About the Role

We are looking for a dynamic and highly organised Volunteer & Training Coordinator to join our team on a 6-month interim basis. This is a pivotal role at the heart of our foodbank operations, supporting the recruitment, development, and coordination of our dedicated volunteer community.

You will play a key role in ensuring our services run smoothly across multiple locations, delivering high-quality training and building strong relationships with volunteers, partners, and the wider community.

About You

We are looking for someone who:

• Is passionate about supporting people to improve their lives and tackling poverty

• Is an excellent communicator, able to engage and motivate people from diverse backgrounds

• Has strong organisational skills and can manage multiple activities effectively

• Is confident using IT systems, including creating documents and spreadsheets

• Has experience (or a strong interest) in training, supporting, or supervising others

You will work closely with the management team to coordinate Leicester South Foodbank activities, while providing day-to-day support to volunteers and staff.

This role may also involve driving our vans to collect and deliver donations and emergency food, so a full UK driving licence and willingness to drive is required.

Why Join Us?

This is an opportunity to make a real difference in your community—supporting people in crisis and helping ensure vital services reach those who need them most.

If you are motivated to support your community and want to be part of a committed and compassionate team, we would love to hear from you.

Are you interested in using your administration skills to support teams that work with children and young people?

The Mental Health Support Teams  ( MHSTs) in the West locality team in North Cumbria are recruiting a Service administrator  for 30 hours a week due to the growth of the teams.

The teams work in schools offering low intensity Cognitive Behaviour Therapy to children and young people as part of an NHS contract.  

You will be working with the teams that cover Egremont, Whitehaven, Workington, Maryport, Cockermouth and Keswick. It is expected that you will be able to work from the service bases in Workington and Cockermouth on a weekly basis and the role will involve  attending regular meetings in Carlisle.

The successful candidate will be responsible for coordinating delivery of all administrative/ data functions across the service and ensuring that consistent processes are in place for finance, data and health & safety in line with contractual and Barnardo's requirements. 

You will implement new, and revise existing, systems for financial and data management across the service as required and prepare financial information dealing with, and checking income and expenditure, including payroll. 

Reporting to the Children's Services Manager you will support with designated work in terms of planning, development, projects, and business support tasks across the localities.

The post holder will be required to compile reports as required for presentation both internally and externally and support and work with the Regional Finance Team, Health and Safety Officer to ensure that all compliance requirements and targets are met/exceeded.  There will also be Line management responsibilities as designated and you will work with, and provide support to, the Children's Services Manager to ensure all compliance requirements are met

It is essential that you have:

• Excellent literacy and numeracy skills at a level that enables you to perform difficult calculations and produce reports
• Substantial experience of using IT packages particularly MS applications
• Experience of Health and Safety and premises/facilities management
• Experience of financial administration 

You must be:

• Able to work independently without direct supervision, demonstrating initiative when required.
• Able to delegate work effectively if applicable.
• Able to maintain strict confidentiality and work within data protection guidelines.
• Able to work effectively as a member of a team.
• Able to work in a thorough and systematic way, paying attention to detail.
• Able to communicate effectively with a variety of stakeholders.
• Able to prioritise own workload and meet tight deadlines.

Experience of formally line managing staff is advantageous, as this role will include directly line managing staff.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Business Support Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Business Support Team.

The post holder will lead the operational delivery of a range of activities for the Business Support Team, working closely with peers to provide coherent, consistent support to delivery teams. This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates with business administration, facilities and organisation as well as project and event support.

A key requirement of the role is the ability to deliver consistent, high-quality outcomes at scale. The post holder will provide hands-on decision making across triage, planning, delivery and evaluation. They will work with cross-functional teams and external stakeholders, managing and directing the work of multiple concurrent activities in a fast-paced environment.

The role requires end-to-end ownership of tasks and projects, alongside strong stakeholder engagement, effective people management of a small team of staff, and the ability to balance competing priorities.

Financial oversight, including budget management and risk mitigation is essential to ensure efficient and sustainable operations.

The post holder will also work closely with peers to drive a culture of continuous improvement informed by a strategic, systems thinking and data driven mindset to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Monday 6th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Harris Hill is delighted to be supporting the Augustinians in Britain in their search for a Business Executive Support Officer. The Augustinians are a Catholic religious order committed to serving communities through prayer, pastoral ministry, retreats, and charitable activities. This newly created role offers an exciting opportunity to support the day-to-day operations of the Province, helping to ensure that its administrative and organisational functions run smoothly.

Based at the Province’s offices in Suffolk, the role offers an annual salary of £30,000 for 25 hours per week, working from 9:30 AM to 3:00 PM.

This is a varied and hands-on position that combines secretarial, administrative, and operational responsibilities. You will provide support to senior leaders and Trustees, coordinate meetings and correspondence, maintain records and systems, and help oversee the smooth running of the Province’s activities and facilities. The role will also support the organisation’s communications, including maintaining websites and social media channels, promoting retreats and events, and ensuring that all communications reflect the values and mission of the Augustinians.

We are looking for an organised, calm, and personable individual with previous experience in administration, secretarial support, or office management. Strong communication skills, good customer service approach, attention to detail, and confidence using IT systems are essential. Given the nature of the organisation, it is important that the successful candidate is fully supportive of Catholic values and able to represent the mission of the Augustinians with authenticity and sensitivity. Ideally, applicants will be practising Christians with an understanding of the role faith plays in the life and work of a religious organisation.

To apply, please submit your up-to-date CV by 14 July 2026 at 11:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community.

West London Centre for Counselling is a well-established charity which currently provides free counselling to the local community through a contract with NHS Talking Therapies in Hammersmith and Fulham, as well as low-cost counselling for which clients can self-refer directly online, and is expanding into other services under the leadership of a CEO who joined us in 2025.

We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating our secure databases with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, training counsellors in administrative procedures, and contributing to the overall smooth running of the Centre. 

The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills, and a knowledge of - or willingness to learn about - the fields of counselling and psychotherapy, and will be a positive and thoughtful team player. 

We imagine this as a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); however we are open to applications from people interested in the role on a part-time basis, please state this clearly in your application.

The job description and person specification are attached. Please make your application in writing showing how your experience and knowledge meet the person specification. We look forward to hearing from you. 

**WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.**

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Job Title: Specialist Housing Officer
Hours: Part-time, 26 hours per week
Work Pattern: Tuesday – Thursday 9am - 5pm, Friday 9am -2pm
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £35,760 per annum, FTE (£26,565 per annum for 26 hours per week)
Contract: Permanent

Come and join us as a part time Specialist Housing Officer.

About the role

• Lead on the day to day housing management of Extra Care Housing and an Older Adult Scheme ensuring residents receive high quality housing and support services that promote their wellbeing.
• Build positive relationships with residents, care providers and partner agencies to create a safe inclusive and supportive environment.
• Carry out tenancy management and wellbeing checks and respond proactively to changing needs.
• Coordination of activities alongside resident involvement colleagues to encourage social participation among residents.
• Ensure that the health and safety measures are conducted in line with regulations and the schemes are managed in line with safeguarding.

About you

• Ability to provide support to older and vulnerable adults with compassion.
• Have a professional approach and able to maintain positive relationships through your excellent communication skills.
• Work effectively using strong organisational skills to deal with competing priorities.
• Solution focussed and able to work independently as well as making contributions within the wider team.
• Passionate about culture and collaboration.

About ISHA

At ISHA, community and neighbourhood mean everything to us, and our roots run deep in the areas of North London that we serve. Founded over 90 years ago, we provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. We are proud to remain a community-based housing association with a strong social purpose and an ambitious future.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We are ambitious about the future while remaining grounded in our communities and values. We are looking for a Housing Officer who shares our commitment to continuous improvement, resident focus and creating an inclusive and supportive culture for colleagues and residents alike.

Why join ISHA?

• A genuinely community-based and values-led organisation
• Strong social purpose and commitment to affordable housing
• New corporate strategy and clear organisational ambition with a commitment to growth in our heartlands
• Opportunity to shape finance, technology and organisational improvement
• Flexible and supportive working culture with hybrid working arrangements
• Competitive pension and benefits package

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them?

If this sounds exciting, we want you on our team. Please do submit a completed application

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Deadline: 09:00 on 06 July 2026
Interview: Week Commencing 13 July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

When you submit your final application with your CV and a covering letter tell us:

(a) After reading the job description and person spec, describe how you will be motivated to deliver, and how your experience matches the skills and requirements of the role?

(b) About one challenge that you’ve had managing the safety of the tenants or dealing with their tenancy issues within a supported environment, how you managed it, and what did you learn?

(c) What you love most about working in Tenancy Services.

(d) When completing multiple tasks with competing deadlines, how do you prioritise?

(e) Anything else you want us to know about you

Maximum of 250 words per answer, please.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.

No agencies please.

Full job description

Accommodation Warden

Hours of work

33 hours per week (average)

Working both night and day shifts over 7 days, including weekends

Pay

£12.84 per hour

Holidays

28 days per annum including statutory holidays

Main purposes of job

To provide a supportive role to service users and ensure the security and health and safety of our accommodation services. Staff must stay awake stay awake for the duration of the shift.

Main duties

• Ensure the security and safety of the building, following all Health & Safety procedures.
• Reporting of repairs of domestic equipment and appliances, to the service manager.
• Responsible for implementing hostel rules and regulations regarding client safety.
• Cleaning and laundry services as required.
• Ensure garden areas are kept in a clean and tidy condition.
• Ability to deal with conflict and challenging behaviours.
• Meeting the requirements of the rota system, whilst providing cover for leave as required.
• Actively involved in team meetings and attending regular supervisions.
• Work as part of a team to deliver a professional service.
• Work in line with Hope policies and procedures.
• Ability to maintain professional, timely and accurate records.
• Attend appropriate training and development opportunities as required.
• Provide ongoing support to service users in line with support plans.
• Commit to a service user centred approach.

Aptitudes, Skills and key competencies

• Strong ability to maintain professional boundaries with service users.
• Excellent communication skills, both written and oral.
• Empathic approach and understanding of the client group supported by Hope.

Personal Qualities

• Strong inter-personal skills and the ability to work with a wide range of vulnerable service users from diverse communities.
• Confidence to deal with stressful and crisis situations.
• Excellent communication, listening and recording skills.
• Experience of lone working and also part of a team
• Able to work flexible hours to fulfil rota requirements.
• Committed to a continuous development of skills and knowledge and to undertake training relevant to the role.
• An understanding of mental health and drug and alcohol issues.
• An understanding of the effects and impact of homelessness.

Physical Requirements

Ability to physically undertake the duties of the position

Safeguarding

Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.

Job Types: Full-time, Permanent

Pay: £12.84 per hour

Benefits:

• Casual dress

Work Location: In person

The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes. 

This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.

You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.

Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)

Salary: £25,600 pro-rata (£32,000 FTE)

Key Responsibilities:

Financial

• Deliver or exceed agreed income targets across community and challenge event  fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.

Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.

Management

• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.

Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.

• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.

Reporting

• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.

How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. 

Closing date: Monday 13th July 2026 at 5pm

Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.

Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

If appointed, an enhanced DBS check will be required.