Facility Assistant Jobs
Are you an experienced administrator with exceptional organisation skills? Do you want to be a part of a team that makes a difference to the lives of dogs in need?
We’re looking for a Vet Admin Assistant to provide assistance to our veterinary team and the clients they support through a number of different schemes.
About this role:
As Vet Admin Assistant, you’ll
- be the first point of contact those contacting our busy Vet team,
- assist with the daily monitoring of a number of inboxes, providing clients with excellent customer service,
- support with the administration of our emergency fund, which supports dog owners in financial need and provide cover in our busy pharmacy, based at our London office
- support with the processing of prescriptions, maintain accurate records and organise relationship building meetings with vet practices for a number of stakeholders to attend.
About you:
For this role, you’ll need to be an organised, people person; with excellent communication skills, with confidence across different systems, drawing from either experience or your ability to pick up new processes quickly. You’ll also need to work confidently under pressure, while maintaining the ability to prioritise tasks appropriately and use initiative. Additionally, an interest in, and commitment to the work and aims of Dogs Trust is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The Veterinary department is a friendly team of nurses, surgeons and administrative staff working in the London office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).
Due to the nature of this role, we are looking for candidates who are able to work from our London office 3-4 days per week.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Join the award-winning Independent Society of Musicians
Central London – Assistant to the Senior Leadership Team
Part Time (28 hours per week) and Permanent – Circa £38K - £40K pro rata
The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.
The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed.
You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.
For a full job description for this role please see the attached specification.
To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.
Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.
The client requests no contact from agencies or media sales.
Job title: Receptionist and Administrative Assistant
Responsible to: Head of HR & Operations
Rate: £13.15 per hour
Hours: Wednesday evenings (5 – 8.15 pm) and potentially hours during the day between 8.45am – 5.15pm
Contract type: Casual
Location: Office is located Tudor Road E9, London, with travel to the Hub in Homerton once a month
Benefits: See supporting documents for information on benefits.
An exciting opportunity has arisen at Mind CHWF to join our Facilities team as a Receptionist and Administrative Assistant.
As a crucial part of the Facilities team, you will be the face of the organisation welcoming clients, visitors and fellow staff members, ensuring that the central reception function, including facilities runs smoothly. You will be responsible for telephone calls to the main reception, ensuring call are answered in an efficient and polite manner and messages are relayed. You will also provide effective administrative and facilities support whilst making sure that the reception area is the optimal working environment for all.
Please see the Job Description and Person Specification attached for more information.
DBS clearance at Standard level is required for this role.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 20th May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Imperial College Union is a vibrant, member-led charity organisation comprising the 18,000+ students of Imperial College London - one of the world's top universities. If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you!
We have an exciting new opportunity for a Facilities & Technology Coordinator to join our Facilities & Health and Safety team. You will be responsible for providing first line support surrounding use of the Imperial College Union (ICU) building and technology infrastructure, working closely with the digital systems function of the Union and College ICT to ensure that user issues are resolved promptly and efficiently.
Your role will act as a triage for incoming queries to the Systems team, resolving queries where possible and escalating to senior staff members and College ICT where appropriate. In addition, you will also manage ongoing tickets with the wider College ICT service desk, proactively monitoring the status of tickets and seeing them through to resolution.
The role will also be responsible for providing installation, setup and tracking of technology and physical equipment, allowing proper visibility of our resources for management purposes.
You will be responsible for ensuring the proper maintenance of all Union spaces, promptly reporting defects, and arranging repair work as needed. They take ownership of shared spaces, including Activity and Meeting rooms, ensuring they are clean, organised, with suitable equipment in place and always ready for use. The role will also include undertaking essential maintenance, repair and improvement tasks to address minor issues or repairs. Reporting to the Facilities, Health & Safety Manager, and working closely with the Head of Digital & Marketing, the post holder will be a skilled user of IT with excellent customer service skills. They will be highly organised and process-driven, ready to learn new skills to assist the Union with service delivery.
We are looking for someone who will be able to operate with autonomy and balance contending priorities in this exciting role, which is in a fast-paced but ultimately rewarding environment. We are also committed to supporting your professional development, elaborating on your excellent technical and interpersonal skills among others.
Duties and Responsibilities
Key responsibilities will be:
- First-line support and inbox management
- Technology and space support
- Facilities
- General duties
The full duties and responsibilities are set out in the Job Description and Person Specification.
Essential Requirements
- Experience of providing technical IT support in a managed desktop environment
- Experience of installation, testing and commissioning of supplier specific IT equipment and software
- Experience of supporting web-based systems, including administration, configuration and user training/guidance
- Experience with building management and facilities support
- Experience in carrying out maintenance, repair and improvement tasks
- In-depth knowledge of IT, including hardware, software and operating systems support
- Knowledge of IT hardware and equipment installation and maintenance
- An understanding behind the principles of networks and IT infrastructure
- Knowledge of facilities, workstation provision and best practice for managing a busy work environment
- Effective communication skills with a focus on customer service
- Ability to prioritise and manage own workload effectively but also to be flexible and
- adapt/respond to emerging issues, short deadlines and other demands or challenges
- Process oriented, with excellent attention to detail
Further Information
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page of the wesbite.
To apply for the post please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You are not required to attach a CV. Please also refrain from including your name in your supporting statement.
Closing date: 12th May 2024.
Interviews will be expected to take place week commencing 22nd May 2024.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
We are looking to recruit a Retail Assistant to join our team based at our Midlands site. You will join us on a part-time, fixed term contract for 6 months, working 12 hours per week on Saturdays and Sundays and in return, you will receive a competitive salary of £7,368.05 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Retail Assistant role is to:
As our Retail Assistant, you will deliver an exceptional visitor experience, providing consistently high standards of customer care whilst actively supporting the strategic priorities of the Museum, especially in relation to the delivery of our retail and other commercial activities
Key responsibilities of our Retail Assistant include:
- Providing high standards of customer care through pro-active and re-active engagement with visitors
- Operating commercial experiences, and associated tills
- Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
- Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
- Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
- Operating flexibly across a range of customer care roles
- Accurately cashing-up and reconciling tills/EPOS system as required
- Utilising all visitor interactions as an opportunity to promote additional income generation
- Regularly monitoring the condition and cleanliness of front of house facilities, including retail displays, taking corrective action and/or reporting issues as appropriate
- Promoting and selling souvenir guidebooks, trails, Museum membership and other commercial products as required
What we are looking for in our Retail Assistant:
- Demonstrable experience in customer-focused environment
- A good level of general education
- Commercial acumen
- Good level of computer literacy and IT skills including Microsoft Office software
- Up to date First Aid qualification
Closing date for applications: 6th May 2024
Interviews will take place on: 16th May 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Retail Assistant role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.
The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.
The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.
The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.
They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.
The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.
Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.
The client requests no contact from agencies or media sales.
Community Centre Assistant
Temporary
Part time hours - evenings
To start as soon as possible
£12.10 per hour
Our client
Morgan Hunt is working with a large Housing Association to recruit a temporary Community Centre Assistant for one of their award winning, health and wellbeing hubs locations in Old Trafford. The hub offers a wide range of facilities, community activities and services as well as 81 beautiful extra care apartments. The focus is on the local community and the people within it, where people can come to meet, eat, celebrate, collaborate, learn, and grow. A temporary need has arisen for Community Centre Assistant for a period of up to 2 months initially on a part time basis (4pm - 8pm), Monday to Friday.
The role - Community Centre Assistant
As a Community Centre Assistant, you will;
- Provide operational support to the day to day running of the community centre, including health and safety and customer support.
- You will provide a professional inclusive and customer focused service to the users of the community centre.
- Ensure centres are set up correctly in advance of bookings.
- Make sure the centre is clean and well-presented.
- Ensure hirers clear away at the end of a booking and leave the room ready for next user.
- Where relevant maintain schedules and records of building maintenance, reporting maintenance or repairs issues to the relevant team.
- Carry out health and safety checks and maintain appropriate records.
- Take responsibility for opening and closing the building when directed including evenings and weekends as required.
- Inspect community centres in accordance with procedures, maintain all associated registers and records and ensure all actions identified are rectified.
- Work collaboratively with internal colleagues and teams, residents, and user groups to ensure effective, efficient and customer focused delivery of services relating to the centres.
- Ensure accurate and up to date records are kept using appropriate systems.
The candidate;
- Able to demonstrate experience of delivering customer focused services in a demanding, public facing environment.
- Highly organised, able to prioritise and manage a demanding workload.
- Good communication skills.
- Great customer service skills.
- A basic DBS is required for this role.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
NHS Covid Pass
The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We are proud to be partnering with a National trade union body to find an outstanding National Officer’s Secretary.
You will have an understanding of member-based organisations, servicing committee meetings, expense processing, and usual undertaking of secretarial duties. Also, you will have to provide full PA support to the National Officer (NO) including establishing a clear understanding of the NO’s sector- specific responsibilities and contacts. The National Officer’s Secretary will deal with correspondence on behalf of the NO, including liaising with other departments where necessary. This job requires you to be involved in accurate preparation of paperwork, maintaining diary and organising meetings when necessary plus occasional travel to quarterly meetings. You will be providing advanced knowledge of Microsoft Office software, including up to date Word applications, Excel and other database facilities, Outlook and Internet. The National Officer’s Secretary will be making travel and accommodation arrangements in liaison with Finance Department and eternal providers as necessary. You will also be managing discreet projects on the NO’s behalf.
This role is an immediate start and will be a temp role for up to 3 months with scope to become permanent. Office based near Holborn.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Are you passionate about the Samaritans mission and eager for a new challenge? Perhaps you want to develop new skills and broaden your experience? If so, what better part could you play than this exciting opportunity to work as an Executive Assistant to support our Executive Leaders and help Samaritans continue to be there for people when it matters most.
The role
As an Executive Assistant in the newly formed Business Support Team, you’ll be highly organised and a great communicator. You’ll be responsible for providing highly efficient and effective support across all administrative and organisational activities. Working in a fast-paced responsive team you will be one of the first points of contact for the Executive Leadership Team and will assist with administration and organisation of diaries for meetings and travel arrangements, preparing briefs and drafting various communications where appropriate. You’ll attend key meetings in a supporting role and ensure efficiency and timely support to the Leadership team.
You’ll also assist with front-line reception administration services in the Ewell, Epsom Office as required.
The team
At the heart of our organisation's success lies the crucial role of administration support. These roles wield direct influence over the realisation of core strategic objectives, as well as the smooth functioning of day-to-day business operations. The newly formed Business Support team will not only cater to the needs of Executive Leadership Team and departmental/staff administration but also plays a pivotal role in supporting the broader organisational ambitions through services such as record retention/retrieval, telephony, postal/courier management, cash handling and more.
The terms
Samaritans are looking for two Executive Assistants to join the team - details below;
- 12 month Fixed term contract
- Full time - 35 hours per week. Part time - 20 hours per week preferably worked over 4 days
- £33,000 - £35,000 per annum (£18,857 - £20,000 per annum for 20 hours/week)
- We are passionate about flexible working, talk to us about your preferences
- Predominately office Based in Ewell (Surrey), with actual home/office mix to be determined.
- Some occasional out of hours/weekend attendance at events/meetings.
Skills and Experience:
- Excellent written and oral communication and interpersonal skills; ability to establish and maintain positive relationships with colleagues and volunteers at all levels.
- Ability to produce clear documentation to be used by staff, volunteers, senior management.
- Knowledge of office administrational functions, facilities soft services (cleaning, telephony related services).
- Excellent organisational skills, with a proven ability to meet deadlines.
- Good IT skills including use of MS office, particularly MS Word and Excel
- Ability to work under pressure, manage competing priorities and maintain a positive and professional approach.
- Strong attention to detail.
- A high level of integrity, with experience of keeping sensitive information confidential.
- Experience of working independently and successfully as a part of a team.
- Desirable experience of charitable environments
- Desirable experience of project support or project management
Application:
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a Cover Letter (2 pages maximum) tailored around your motivations for applying and your transferable skills and experience. This role will close for applications midnight on 29 April 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the Midlands team.
About the role
You’ll provide high quality admin support to the Midlands team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working coproductively with people living with Parkinson’s.
As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.
Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s
What you’ll do:
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Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required
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Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting
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Respond to general enquiries in a timely and friendly fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required
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Maintain digital records on the charity’s data platforms
What you’ll bring:
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Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
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Experience in coordinating multiple projects simultaneously that meet the business requirements
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Experience of developing and maintaining effective working relationships with all stakeholders
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Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
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Ability to work flexibly and from home with some travel and the occasional overnight stay
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
You will provide support to our Cost-of-Living Crisis Clinic Consultant to co-ordinate the efficient service delivery of our busy Cost-of-Living Crisis Clinics, used by clients who need assistance to make successful applications for: welfare benefits; social housing; lower utility and broadband tariffs; and crisis and general grants. You will work with a wide range of people internally and externally, providing support and supervision to volunteer advisers and helping clients.
You will be a confident communicator who will have the right blend and balance of strong administration skills with excellent interpersonal and customer-facing skills and legal knowledge, working for a charity supporting and enhancing the lives of people in the local community.
This role is central to Westway Trust’s commitment to deliver activities and events to the benefit of the North Kensington community. You will also work from and help to co-ordinate the delivery of our Cost-of-Living Crisis Clinic at our outreach site, St Luke’s Community Centre, EC1V.
Key responsibilities of the role include but not limited to:
General Duties
- Being the initial point of contact; receiving calls and emails from clients and referring agencies, , and booking client appointments in an efficient and timely manner
- Setting up and clearing away after Cost-of-Living Crisis Clinic sessions, (currently, Tuesdays, at St Luke’s Community Centre, 90 Central Street, Islington, EC1, and Wednesdays at Westway Trust, 1 Thorpe Close, Ladbroke Grove, W10). Sessions start at 9.00am and finish around 1.00pm
- Meeting, greeting and orienting (showing where the facilities are and H&S guidance) clients and volunteers
- Triaging clients on to our database and referring clients who are out of scope to other relevant organisations
- Assisting clients to complete online and paper forms both face-to-face and remotely
- Liaising in a positive manner with our stakeholders, eg. clients, other teams within Westway Trust, our funder, a City Law firm, and our hosts, Westway Trust and St Luke’s Community Centre
- Responsibility for monitoring our work, completing simple reports, writing case studies, making sure volunteers complete their data entry after advising clients, and running case management statistics using AdvicePro, our case management system) (training on AdvicePro will be provided)
- Recruiting, inducting, training and supervising volunteers both corporate (from the City) and lay (students and local residents)
- Casework; writing up case notes about clients helped
- Attending relevant meetings and training and keeping resources up-to-date
- General administration including: photocopying, scanning and record keeping, and coordinating the general day-to-day activities of the Cost-of-Living Crisis Clinics
- Effectively contributing to make our Cost-of-Living Crisis Clinics high performing in line with the values of Westway Trust
Appeals & Representation Duties
Responsibility for our legal appeals representation service, including:
- Triaging clients, including reading appellant’s hearing bundles to assess the merits of their case
- Case management of appellants’' appeal cases, (ie, smooth management of appellants' cases from inception to post-hearing)
- Attending hearings
- Guiding and case managing lawyers/law students on applications for leave to appeal/set aside to the Upper Tribunal/Judiciary, (from the Lower Tribunal). Full training will be given
Qualifications: You will have or be working towards a law degree or equivalent.
Knowledge and Experience:
- A good understanding of the law in any jurisdiction
- Experience of providing an efficient, customer focused service, with a personable and collaborative approach and ability to provide, develop and maintaining friendly positive relationships with customers, staff, volunteers and other stakeholders
- Good time management and organisational skills
- Excellent administrative skills
- High level of IT skills. Experience of using Microsoft Word, Excel and PowerPoint and database software (we use AdvicePro)
Personal Skills:
- Good people management/awareness skills
- Good communication and presentation skills, orally and in writing.
- Ability to work independently and on own initiative with minimum supervision
- Ability to work as part of a team in a multi-cultural and diverse environment
- An inquisitive mind and good problem solver
- Interest in civil law
- Good memory and research skills
- Demonstrable understanding and commitment to equality, diversity and inclusion
Connections to/understanding of North Kensington or the surrounding area is highly desirable
The client requests no contact from agencies or media sales.
Empowering refugees to thrive as they rebuild their lives.
Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.
About You.
Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?
Purpose of the role:
· To be the first point of call for IT, data and facilities processes.
· To provide administrative support across the organisation.
About us.
Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
IT
· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.
· Keep a record of all IT equipment, key information and renewals due.
· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.
· Lead on the implementation of strategic IT goals.
· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.
Data
· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.
· Liaise with Data consultants to manage workflow of data requests.
· Present data in a useful manner for stakeholders.
· Play a key role in the organisation around GDPR and Data Protection.
· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).
Facilities
· Support with office management processes (ordering stationery and equipment).
· Support in the efficient use of premises (organise key holder rota, complete regular checklists).
· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).
Administration
· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).
· Assist with organising and monitoring staff training.
· Assist with the review and writing of policies and the staff handbook.
· Assist with process mapping across the organisation.
Other
· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.
· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
Person Specification:
We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
Experience
· Experience of supporting IT systems.
· Experience maintaining & improving an organisations Cyber Security position.
· Experience using data for reports and presentations.
· Experience of using a range of online platforms for managing data and information.
· Experience of using Microsoft Office, (Outlook, Word, Excel).
· Experience of office / resource management.
Skills & Attributes
· Excellent spoken and written English, with the ability to communicate to participants and external agencies.
· Excellent administrative ability, well organised and reliable.
· Excellent IT skills.
· Confident in managing and interpreting data.
· Ability to plan and manage your own workload.
· A team player with a helpful attitude and a positive disposition.
· Ability to communicate clearly and professionally to a range of stakeholders.
· Good problem-solving skills.
· Ability to work well on your own initiative and as part of a team.
· Understanding of the need to always maintain confidentiality.
· Commitment to some evening and weekend work.
· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.
What we offer as an Employer
· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
· Flexible working to promote a good work / life balance.
· Opportunities for continued training and development.
· Competitive pension scheme.
· Annual team retreat to recharge, re-envision and build relationships across the team.
· Regular support and supervision.
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
We are looking to recruit a Visitor Experience Assistant to join our team based at our Midlands site. You will join us on a part-time, permanent basis, working 1000 hours per year (annualised contract) and in return, you will receive a salary of £11,807.78 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Visitor Experience Assistant role:
The Visitor Experience Assistant will deliver a range of visitor experiences, providing consistently high standards of customer care and actively support strategic priorities of the museum especially in relation to interpreting the story of the RAF and increasing commercial income.
The role is an essential element to maintain visitor and site safety and security, ensuring safety checks and monitoring are completed and reported to the Duty Manager.
This position is permanent, working 1000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 10 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
Key responsibilities of our Visitor Experience Supervisor include:
- Providing high standards of pro-active and re-active customer care, providing a warm welcome to all our visitors
- Enriching the visitor experience by pro-actively sharing your knowledge of the Museum and its collection and stories, with our visitors
- Regularly monitoring the condition and cleanliness of front of house facilities, taking corrective action and/or reporting issues, as appropriate
- Supporting in the management of volunteers working on front of house activities. • Support commercial and fundraising activities, including undertaking collections
- Understanding the Museum’s commercial activities, products and offers, and promote these to our visitors
- Discretely and sensitively safeguarding the security of visitors, colleagues and Museum assets, responding to heightened incident measures as appropriate, in line with Museum policy and procedures
- Monitoring and reporting defects associated with the Museum’s facilities, exhibits and/or interpretation
- Monitoring the safety of the Museum and visitors and comply with the Museum’s incident and accident reporting procedures
- Assisting with the effective evacuation of the Museum in the event of an emergency, in accordance with procedures
What we are looking for in our Visitor Experience Supervisor:
- Demonstrable experience in customer-focused environment
- A good level of general education
- Good level of computer literacy and IT skills including Microsoft Office software
- Up to date First Aid qualification.
Closing date for applications: 19 May 2024
Interviews will take place on: 6 June 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Visitor Experience Supervisor role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.