Facility manager jobs

We’re on the hunt for a reliable and detail-focused cleaner to help keep our busy clinical and centre spaces spotless, safe, and welcoming for everyone who walks through our doors.

�� Hours: 17.5 hours per week, 3.5 hours per day

�� Shifts: Monday to Friday, 6am-9.30am, with the occasional Saturday (with a day off in the week)

Why You'll Love Working With Us

We believe in looking after our people just as much as our environment. Here’s a taste of what benefits you’ll enjoy:

• ��‍��‍�� Supportive, family-friendly benefits to help balance life and work
• �� Generous pension with up to 5% employer contribution through Aviva
• �� Extra day off for your birthday plus long-service recognition rewards
• ��️ Access to thousands of discounts via Blue Light Card
• ➕ Even more great benefits to discover when you join us

What You’ll Be Doing

In this essential role, you’ll ensure our facilities remain clean, hygienic, and compliant with high clinical standards. You’ll work closely with the Operations Manager and play a vital part in maintaining a safe environment for staff and visitors alike.

Your day-to-day will include:

• Keeping all areas clean, tidy, and well-maintained
• Adhering to strict cleanliness and infection control practices
• Supporting a safe and welcoming atmosphere throughout the centre

If you take pride in a job well done and understand how important cleanliness is in a healthcare setting, we'd love to hear from you!

Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,

education and systemic change. We work with young people, schools, policymakers and the wider public to

challenge the conditions that enable sexual violence and misogyny to persist.

Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual

violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages

of life.

Role Summary

As Operations Manager, you will play a key role in the smooth running of our daily operations and

administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO

and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,

manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the

management of our online safe space.

This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly

organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.

As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.

This role may occasionally require light physical labour (such as moving furniture).

Key Responsibilities

This role will include, but is not limited to, the following responsibilities

1. Finance & Reconciliation

• Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
• Track and process invoices, expenses and contracts with support from the finance team.
• Liaise with external stakeholders including accountants, financial institutions, insurers and other service
• providers.
• 2. HR & People
• Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
• appraisals and offboarding.
• Maintain contracts and employment documentation, ensuring records remain current and compliant.
• Support HR and recruitment administration for new staff, freelancers and volunteers.
• Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
• check-ins.
• Contribute to a safe, positive and inclusive working culture across the organisation.
• 3. Governance, GDPR & Policy
• Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
• Support the development and implementation of policies, ensuring organisational compliance with relevant
• regulations and standards.
• Ensure organisational policies, procedures and governance documentation remain up to date.
• Support safeguarding administration and contribute to maintaining a safe and supportive environment for
• staff, volunteers and service users.
• 4. Operations & Administration
• Provide administrative and logistical support to the senior leadership team, including booking travel,
• coordinating accommodation, and planning meetings and events.
• Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
• Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
• management and team workflows.
• Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
• recycling and facilities management.
• Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
• 5. Programme & Volunteer Support
• Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
• of all EI volunteers.
• Lead the planning and delivery of the organisation's mentorship programme.
• Support the growth and delivery of the Safe Space campaign.
• Plan and execute the organisation's Annual General Meeting.
• Provide other administrative, logistical and monitoring support across organisational programmes and
• projects.

SCHEME MANAGER

Are you looking for a varied, people-focused property role?

Do you want to make a real difference to a resident community?

The Trust Partnership provides management services to almshouse charities, supporting residents and ensuring high-quality property and community management. They are now seeking a dedicated and proactive Scheme Manager to oversee the day-to-day operations of a site in Southwark.

This is an excellent opportunity for someone who enjoys a hands-on, people-focused role combining property management with community support.

About you:

• Experience in housing, estate or property management
• Strong organisational and IT skills
• Confident communication skills with a professional approachable manner
• Able to work independently and manage a varied workload
• Calm, practical and resident-focused approach

About the role:

• Manage daily site operations and contractors
• Support resident wellbeing and maintain positive communication
• Ensure safety, security and high site standards
• Maintain records and support compliance and allocations

This is a varied and rewarding role where you will be responsible for ensuring the smooth running of the site, maintaining high standards of property care, and supporting resident wellbeing. 

This role is subject to a DBS check.

If you feel you have the skills and experience to be successful in this role then please submit your CV and a supporting statement via the Charisma Charity Recruitment website.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Please see the JD and PS for full details. For an informal and confidential discussion about the role, please contact Sandra Smith, Senior Consultant at Charisma Charity Recruitment.

• Closing date for applications: 28th July 2026
• Interview date: TBC

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis, so please apply without delay to avoid disappointment.

Delivery Manager

£40,000 - £46,000 per annum dependant on relevant skills and experience.

Location – Home-based with regular travel across a designated region (North of England and the South/South East of England) and to our office as required.  We are currently recruiting Delivery Managers to cover designated geographical regions across the North of England and the South/South East of England. Successful candidates must be able to travel across their designated region as required and maintain a regular presence within it.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

As a Delivery Manager, you'll lead the development of a diverse portfolio of community sports facility projects from initial concept through to funding approval. Working closely with local authorities, County FAs, football clubs, schools, community organisations and funding partners, you'll identify opportunities, shape high-quality projects and ensure they deliver lasting community impact.

You'll oversee community engagement, assess project feasibility, prepare funding recommendations and work alongside our Technical Project Managers to ensure projects are strategically aligned, financially viable and ready for successful delivery. This is a varied role that combines project development, stakeholder engagement and strategic relationship management, offering the opportunity to make a real difference to communities across England.

About the Football Foundation

Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves.

As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal – ensuring every community in England has a great place to play. 

We’re incredibly proud of the difference we’ve made to grassroots sport up and down the country since we started our journey, but we’re not slowing down any time soon.

What are we looking for?

We're looking for someone with experience in grant assessment, programme or project management, sports development - or a related field - who enjoys building strong partnerships and delivering projects that create lasting community impact.

You'll have experience managing multiple projects, assessing project viability and preparing high-quality reports to support investment decisions. You'll possess excellent communication, organisational and stakeholder management skills, together with a genuine passion for improving communities through sport. An understanding of sports facility development, local government or the community sports sector would be beneficial, but is not essential.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependant on relevant skills and experience. 

You will be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit, access to selected match tickets and events at Wembley

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you require any adjustments during the recruitment process, whether at the application or interview stage, please contact us. We will discuss your needs and give consideration to any reasonable adjustments requested.

The closing date for applications is: 23 August 2026 at midnight.  

Virtual interviews will be 1/2/3 September, with in-person interviews held week commencing 7 September 2026.

We appreciate the time and effort that every applicant invests in applying to join us. Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for interview. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.

Please note that you must be eligible to work in the UK to apply.

The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team. 

We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time.  We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.

This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.

About Pursuing Independent Paths

PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.

The Role

The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment. 

We are looking for someone with proven experience in administration across four key areas:

• HR Support
• Organisational and Board Support
• Facilities and Health & Safety
• IT and Systems

We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. We are still a smaller charity so this role will be a balance of managing and being hands-on but we are hoping to support someone to grow with us as we launch new services and continue to expand our provision.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity, you'll get access to savings like charity and key worker discounts.

How to Apply

Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.

Applications close on Thursday 13 August. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

ABOUT THE ROLE

This is a senior hands-on role accountable  to the Wolves Lane Consortium board who hold the 25-year lease for the Centre, and reporting to co-managing steward Ubele Initiative CIC whose investment has made this role possible and is the employing organisation.

This results-oriented role is pivotal to strengthening the Centre’s long-term financial resilience while maintaining its strong community ethos and aligning with the vision and mission.   This to be achieved through identifying, developing and securing new income streams and expanding existing to generate gross profit, to contribute to overall running costs, and to generate sufficient yield for Consortium’s reserves and on-going investment.

Income streams to include from business to business, and retail sales; from increasing venue hires and event revenues; expanding value-partnerships with different sectors, and joint ventures; and at all times ensuring robust financial and performance oversight.

The postholder will be required to develop an Income Generation Strategy for approval by the Board and will be responsible for all its commercial elements. You must be community and values-driven, outcome-focused, an inspiring and collaborative leader and manager, and motivated by the Consortium’s vision and mission, and those of its co-stewards OrganicLea CIC and Ubele CIC.At all times you will be an ambassador for the Centre.

CO-LEADERSHIP AND MANAGEMENT

Working on behalf of the Wolves Lane Consortium, informed fully by and reporting to co-stewards Ubele CIC, and sharing the leadership and management of the Centre with the Facilities & Operations Manager, together you will be relied upon for the Centre’s success in pursuing its strategic and annual plans, and in what it does and how it does it. 

The Facilities and Operations role is primarily to ensure the Centre is fit for all of its many different purposes; provides all users and visitors with a safe environment for their operations and activities, and a pleasant, rewarding, inspiring experience that results in return visits, longer dwell time.  And in so doing reaches and attracts new audiences and more custom.

The Community Enterprise role is predominantly outward facing - to create, attract and secure new and increased income streams through more sales of its products, services and offer; to co-create with entrepreneurs’ new community-based enterprise models and for joint ventures; to secure more investment from philanthropic and individual donations, and for funded programmes from new and existing partners.

These two distinct and overlapping roles will work collaboratively creating synergies to optimize the Centre’s income generating potential, the revenue and investment it secures, and at the same time increase its reputation, reach, and value as a vibrant community asset and contributor to community wealth building.

Together the two senior roles will deliver a seamless, compliant, and inspiring Centre offer, will co-lead and motivate the Centre team through a people management approach that fosters a culture of ambition, collaboration, care and success. Individually and together you will be accountable to the Consortium Board’s for ensuring all regulatory and customer standards are applied and met consistently, pursuing its vision through the strategy for the Centre’s good health, sustainability, and continuous growth in accordance with the Consortium’s values and ways-ofworking.

KEY RELATIONSHIPS

Wolves Lane Consortium Board – represented by the Consortium’s two comanaging stewards, OrganicLea CIC and Ubele CIC, and to whom this role is accountable

Ubele CIC – one of the Consortium’s two co-managing stewards, employer and funder of this role, and to whom this role reports

Wolves Lane Centre Facilities & Operations Manager - close collaboration as coleaders & co-senior managers of the Centre, jointly responsible to the Board for the Centre’s successful pursuit of its vision and mission

Direct reports: Hires & Events Manager; Senior Grower (Enterprise)

Wolves Lane Centre staff team - who you will jointly lead with the Centre’s Facilities & Operations Manager

Businesses, their associations, and sectors - with whom to do business; Value Stakeholders including existing and new £ funding partners, public sector commissioners; Venue Hirers - commercial, private & community; Local / subregional / regional stakeholders including government

Community organisations, groups & their members; local residents and other local stakeholders

DUTIES AND RESPONSIBILITIES

Enterprise and business development

Develop and implement a Board approved 2-year enterprise and income generation strategy and action plan aligned with the Centre’s mission and that, Identify and secure new, and increase and expand existing, commercial and retail sales income for produce and plants grown at Wolves Lane Centre, Pasteur Gardens and other growing sites.

Develop and increase the Centre’s venue hires & events offer including markets;

Co-create and support new community-based enterprise models that can operate within and / or be part of Wolves Lane Consortium eco-system, with a particular focus on increasing representation of those from Black and Racially minoritised communities

Support the Facilities & Operations manager in the development of financially viable business cases for the cafeteria and the retail offer and  that contribute to Centre surpluses

Grow and diversify earned income streams to improve financial sustainability.

Monitor market trends and identify opportunities for innovation and growth.

Partnership development

Attract and build strong customer relationships with wholesalers, retailers, restaurants, concessions etc., and other businesses who will buy produce from Wolves Lane’s growing sites

Develop and maintain strong relationships with commerce to whom we will sell, community organisations, funders and public sector bodies and identify opportunities for sales and hires.

Act as an ambassador for the Centre, representing it at networking events and stakeholder meetings including the local Business Improvement District (BID).

Develop collaborative programmes and initiatives that enhance community impact and income potential and bring new communities onto our site.

Venue Hire and Events

Develop and implement a Board-approved Hires Policy, ensuring alignment with the Centre’s values as both a community and income-generating asset.

Working with key colleagues, maximise income from venue hire through proactive marketing and relationship management.

Oversee the planning and delivery of events that generate revenue and increase footfall

Ensure effective systems are in place for bookings, contracts, invoicing and customer service. Ensure effective use of the space-rental software, platforms, optimising functionality and user experience.

Ensure compliance with safeguarding requirements and GDPR.

Customer experience 

Jointly with the Centre’s Facilities & Operations manager set centre-wide customer and visitor service standards applicable to all areas, facilities and services, ensuring these comply with all regulatory and health & safety requirements, and are consistently applied and visible.

Financial management and budget oversight

Jointly with the Centre’s Facilities & Operations manager develop annual budget in collaboration with and for the approval of the Wolves Lane Board

Working with the finance team, monitor income and expenditure, producing regular financial reports and forecasts for the areas of responsibility.

Ensure financial controls and reporting processes are robust and transparent.

Oversee the development of funding applications and business cases to attract income and to generate a significant net contribution

Leadership & People Management

Jointly with the Centre’s Facilities & Operations manager, to provide leadership to the Centre, motivating, inspiring and involving the Centre based team including its volunteers, and in a manner and style that is participatory whilst retaining accountability

Manage and coach direct reports in a participatory style, that inspires and motivates for the team members’ and team’s high-performance

Reporting & Governance

Be accountable the Wolves Lane Consortium Board on performance, risks and opportunities.

Report to Ubele Initiative CIC, the role’s employer and manager

Support the Consortium board in its strategic and action planning, within the context of  its long-term business planning.

Ensure compliance with all relevant internal policies and procedures of Ubele and Wolves Lane Consortium; regulatory and legal requirements; industry-sectorprofessional recognised good practice in the areas relevant to this role.

Other Any other duties commensurate with this role’s status and purpose and as required by management.

PERSON SPECIFICATION

Essential

Proven and successful experience in enterprise development, income generation, or running a business.

Strong sales, marketing and customer service skills, with a track record of meeting income targets.

Demonstrable success in developing partnerships and securing earned income.

Experience of budget management and financial reporting.

Strong communication and stakeholder engagement skills.

Excellent organisational skills and attention to detail.

Entrepreneurial mindset balanced with a commitment to community values.

Senior-level experience of people leadership, people management and decisionmaking.

Ability to work independently and take responsibility and accountability for decisions made.

Experience of working collaboratively with shared responsibilities and accountabilities for decision-making.

Ability to lead and motivate teams to engage and perform, ideally using participatory approaches.

Excellent interpersonal and communication skills, with a collaborative approach.

Resilience, creativity and the ability to work in a dynamic, hands-on environment.

Commitment to the Consortium's and co-managing stewards' vision and mission to reduce economic, environmental, food, land, racial and social injustices through its work and decision-making, and to community wealth-building.

Desirable

Growing experience of plants, fruit and vegetables.

Experience of promoting or managing venue hire or events, ideally in a multi-use or community setting.

Experience of managing retail sales.

Experience of working with Black and racially minoritised communities, ideally widening opportunities for participation where there has historically been underrepresentation.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

About you
We are seeking a proactive and highly organised Facilities Coordinator to join a small, high-performing team within a dynamic, client-facing environment. Working closely with the Facilities Team Leader, you will play a key role in the day-to-day operational management of the site, ensuring a safe, efficient, and professional workplace. This varied position includes supporting building maintenance, coordinating facilities operations, and assisting with the delivery of internal and commercial events, including set-up, in-meeting support, and porterage of furniture, deliveries, and equipment. You will contribute to site-wide Health & Safety compliance, including DSE requirements and evacuation procedures, while managing tasks through a CRM/helpdesk system to ensure delivery in line with service level agreements. Performance in this role will be measured through key indicators, including SLA adherence, timely resolution of helpdesk requests, Health & Safety compliance standards, event delivery effectiveness, stakeholder satisfaction, and overall site presentation. Working collaboratively with contractors, tenants, and stakeholders, you will help maintain high service standards, proactively identify issues, and support their timely resolution.
The successful candidate will demonstrate a professional, solutions-focused approach, strong organisational and communication skills, sound Health & Safety knowledge, and the ability to work both collaboratively and independently in a fast-paced environment.

About the College
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

We reserve the right to close the position early if we receive enough suitable applications.

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

This is not your typical management role.

We are looking for someone who enjoys bringing order to complexity, building trusted relationships and finding practical solutions to difficult challenges. Reporting to the Head of Faculties, you will lead the strategic and operational delivery of three of our six Faculties, working with world leading surgeons and healthcare professionals who generously volunteer their time to advance surgical education and, ultimately, improve patient care across the world.

You will also lead and develop a small, high performing team comprising a Faculty Development Lead, A Faculty Coordinator and shared support from a Coordinator and an Administrator. As a people leader, you will create an environment where colleagues feel supported, empowered and able to do their best work. Balancing day to day operational delivery with longer term development and continuous improvement.

No two days are the same. One morning you might be advising a Faculty Chair on governance matter. By lunchtime

you could be developing a business case for a new educational initiative, supporting your team through a challenging piece of work, or troubleshooting an unexpected operational problem. In the afternoon, you may be leading a cross College project, bringing together colleagues from across departments to deliver a new service, improve member experience or develop innovative ways of supporting our Faculties. Success in this role comes from working collaboratively across the organisation, building strong relationships and bringing people together around shared goals.

This is a role for someone who enjoys variety, thinks strategically but is not afraid to roll up their sleeves, and can switch confidently between coaching a colleague, influencing senior stakeholders, leading collaborative projects and solving practical problems.

You will be joining a supportive leadership team that values curiosity, collaboration and continuous improvement. We believe in giving people the autonomy to lead, the support to develop and the opportunity to shape how our Faculties evolve.

About You

We are looking for someone with sound judgement and a collaborative approach. Rather than having all the answers, we are seeking someone who asks insightful questions, draws on the expertise of others, and helps the team reach the best possible outcomes.

You will be someone who enjoys figuring things out, remains calm when priorities change and is comfortable making decisions in situations where there is not always a clear way forward. You build trust quickly, communicate with tact and diplomacy, and know how to influence without relying on authority.

You will bring experience of leading and developing teams, managing complex stakeholder relationships and delivering projects or services in a professional, membership, healthcare, education or charity environment. We are just as interested in how you work as where you have worked.

We are particularly interested in people who can demonstrate:

· Exceptional relationship building skills and emotional intelligence.

· Experience of leading complex projects involving colleagues from multiple teams, bringing people together to deliver shared outcomes

· A collaborative leadership style that develops people, builds partnerships across teams and brings others with you

· A good understanding of financial management, financial analysis and commercial drivers.

· The ability to assess financial implications and support informed decision making.

· The resilience to remain calm and constructive in complex or sensitive situations.

· Strong problem solving skills and the confidence to make sound decisions.

· The ability to balance competing priorities while maintaining high standards.

· Excellent judgement, tact and diplomacy when working with senior professionals and volunteers.

· Change leadership and organisational development

· A collaborative leadership style that develops people and brings others with you.

· Curiosity, adaptability and a genuine desire to continuously improve services.

· Experience of working in an intercultural context would be a useful advantage.

If you have read this advert and are excited by the opportunity but do not meet every single criterion, we would still encourage you to apply. We know that great people do not always tick every box, and we are committed to supporting talented individuals to grow into the role.

What matters most is your attitude, values and potential. We are looking for someone who is curious, resilient, adaptable and motivated by making a difference.

Looking to the Future

As our Faculties continue to evolve, so too does our approach to supporting them. We are actively developing the capabilities of our team to ensure we can deliver increasingly innovative, insight driven and member focused services.

Alongside the core skills and experience needed for this role, you will have the opportunity to develop expertise in areas such as:

· AI literacy and practical application of emerging technologies

· Workflow automation and process improvement

· Data visualisation, using insight to support decision making

· Service design and continuous improvement

· Systems thinking and designing sustainable solutions

You do not need to be an expert in all of these areas from day one. What matters most is your curiosity, willingness to learn and enthusiasm for helping shape the future of the Faculties function.

Please note that we do not accept CVs and agencies need not apply.

Job Title: Chief Operating Officer

Contract: Permanent

Salary: £65,000 per annum

Hours per week: 35 hours

Annual Leave: 25 days plus 8 bank holidays

Role Description

The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.

Key Responsibilities

Strategic Leadership

• Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
• Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
• Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.

Safeguarding

• Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
• Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
• Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
• Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.

Staff and Volunteers

• Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
• Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
• Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
• Foster a collegiate, open, and collaborative environment across the Cathedral.
• Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.

Cathedral Compliance and Operational Management

• Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
• Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
• Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
• Be accountable for reporting to the Charity Commission and Companies House.
• Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
• Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
• Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
• Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
• Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
• Ensure all data is protected and processed in full compliance with GDPR legislation.
• Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
• Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
• Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
• Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
• Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
• Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
• Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
• Support the Dean in managing relationships with the 1327 Club.
• Ensure the effective management, use and future development of all the Cathedral’s assets.
• Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
• Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
• Chair staff and management meetings.
• Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
• Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.

Direct Reports

• Chief Finance Officer
• Cathedral Safeguarding Officer
• Human Resources Officer
• Visitor Experience Manager
• Volunteer Manager
• Marketing and Communications Manager
• Facilities Manager
• Shop Manager
• Pilgrims’ Kitchen Manager

Attendance Required at:

• Chapter Meetings
• Finance Committee
• Nominations Committee
• Risk, Audit and Review Committee
• Safeguarding Committee
• Health and Safety Committee
• Information Protection Group
• The Guild of St Edmund Committee
• Forum
• Annual Parochial Church Meeting (APCM)
• Enterprises Ltd Meetings
• Eco St Eds Committee
• Abbey of St Edmund, Reborn CIO
• Cathedral Administration and Finance
• Association (CAFA)conferences

Person Specification

Essential Qualities

• A proven track record of strategic leadership with successful
• delivery of projects and outcomes within an organisation of a similar size and complexity.
• Experience of working at board level or closely with boards.
• Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
• An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
• Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
• Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
• Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
• An understanding of safeguarding and the critical role it plays in protecting all people.

Desirable Qualities

• Previous experience as a COO or at a similar senior leadership level.
• An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
• A good understanding of best practice in charity governance.
• Experience of managing a heritage site.
• Experience working with volunteers.
• Experience in safeguarding best practice.

Knowledge and skills

• Ability to understand complex operational issues and develop creative and innovative solutions.
• Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
• Commitment to working efficiently and effectively, utilising technology and software as appropriate.
• Ability to develop and encourage a strong team ethos among staff and volunteers.
• Strong analytical skills and sound judgment.
• Experience of managing budgets.
• Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.

Other criteria

• Empathy with the beliefs and ethos of the Christian faith.
• Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
• Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
• A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.

Additional Information

The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.

Closing Date: 9.00 am Monday 3 July 2026

Interviews: Wednesday 12 August 2026

Procurement Manager

• £53,592 - £60,535 FTE per annum (dependent on experience)
• Full time, 35 hours per week
• Fixed term contract ending 31st December 2027*

*This contract has the potential to become permanent.

About the role

London-based contract with the option of hybrid working between the office and home. Please note, the current expectation is that colleagues will travel to the office in London one day per week throughout the year, on specified days agreed with line manager in advance.

We’re looking for a Procurement Manager to support a leading health focused Membership Body’s Facilities & Operations team leading a pivotal function. This autonomous role is responsible for coordinating procurement activity across the organisation to help deliver value for money for their members, strengthen contract management and build strong supplier relationships. 

Whether you're an experienced Procurement Manager looking for the opportunity to shape and lead a new standalone procurement function, or an experienced procurement professional ready to take the next step into your first Procurement Manager role and develop strong oversight and governance across the organisation, we'd love to hear from you. This role offers the chance of real impact from day one, with the support and encouragement to continue developing your skills and grow into the full scope of the role.

The organisation is a dynamic membership body with an ambitious corporate strategy to increase support to members and ensure they are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of their members, now and in the future. This is particularly important to us as they embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships.

The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate within the organisation. CSI is a centre for excellence; a collection of professionals leading the organisation in its ambition to be a modern, influential and impactful organisation. Their Charter aligns strongly to their values and recognises the connection between their work, that of their colleagues and the care their members provide to patients.

Are you:

· A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation?

· Driven and passionate about building effective relationships and maximising value for money?

· Able to challenge well and support contract managers development at all levels across the organisation?

· A values-led and trusted people leader with strong technical skills?

If so, we want to hear from you!

Working arrangements

Hybrid working. The organisation operates a hybrid working model, allowing employees to work between their home and the office. While they do not stipulate the number of days in the office, employees decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the organisation, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working. They currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. They are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for them?

The organisation is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

Their goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. They all strive for continuous improvement and to deliver the best possible outcomes for their members. They aspire to work in a way that embodies their values of learning, courage, inclusive and integrity. Shared values are part of their organisational DNA, reflecting the expectations they have of ourselves and others.

How to apply

Please reply to this advert with your CV in the first instance. We will then send the full recruitment pack.

As part of the application process, candidates will be asked to provide written responses to six criteria listed on the recruitment pack.

Closing date: 10am, 30th July
Shortlisting outcome: W/C 3rd August
Interview date: Likely 13th / 14th August (likely remote interviews)

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages.

As part of the Disability Confident Scheme candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. They may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, they will ensure that a proportionate number of disabled candidates are shortlisted for interview.

The organisation is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. They are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, they particularly encourage applications from candidates under-represented in the current workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.

REPORTING TO: Head of House

HOURS: 40 hours per week. Typical shift pattern: evening start, including overnight cover. Weekend and bank holiday working may be required according to the needs of the House and events programme.

ABOUT WAVERLEY ABBEY Waverley Abbey is a place of prayer, learning, hospitality and transformation. Set within beautiful grounds and historic surroundings, we welcome a wide range of guests, students, retreatants, visitors, partners and staff who come to Waverley for rest, learning, formation, community and encounter with God. Our hospitality is an important expression of our mission. We want every person who comes through our doors to experience welcome, peace, care and excellence. The Night Porter plays a vital part in this, helping to ensure that Waverley Abbey remains safe, secure, well-prepared and warmly welcoming throughout the evening and overnight hours. This is a practical, trusted and important role within the life of the House. The post holder will provide overnight presence, security, guest support and preparation for the following day, helping the whole site run smoothly and safely.

JOB PURPOSE The Night Porter will be responsible for the safe and effective overnight running of Waverley Abbey House and associated guest areas. This includes ensuring the building is secure, responding appropriately to alarms or incidents, supporting guests as needed, preparing rooms for the next day’s events or conferences, and assisting with early morning breakfast set-up. The role requires someone calm, reliable, hospitable and practical, with good judgement and the ability to work confidently on their own during overnight hours.

KEY RESPONSIBILITIES

Security and Overnight Presence

> Provide a visible and reassuring overnight presence within Waverley Abbey House.

> Carry out regular checks of the building and agreed areas of the site during the shift.

> Ensure doors, windows and appropriate access points are secure.

> Lock up and open up areas of the building as required.

> Monitor the site for anything unusual, unsafe or concerning.

> Respond calmly and appropriately to any overnight issues, disturbances or emergencies. > Follow agreed procedures for reporting incidents, concerns or maintenance issues.

Fire Safety and Emergency Response

> Respond promptly to fire alarms and follow Waverley Abbey’s fire safety procedures.

> Support guests, residents or staff during any evacuation or emergency situation.

> Liaise with emergency services where required.

> Complete relevant incident reports and ensure the appropriate manager is informed.

> Maintain awareness of fire exits, fire panels, evacuation procedures and key safety points across the site.

Guest Care and Hospitality

> Offer a warm, calm and helpful welcome to guests, residents or visitors who may require assistance during the evening or overnight.

> Respond appropriately to guest queries, late arrivals or practical needs.

> Help create a peaceful, safe and hospitable environment in keeping with the values of Waverley Abbey.

> Escalate any guest concerns or safeguarding matters in line with Waverley Abbey procedures.

Event, Conference and Room Set-Up

> Prepare rooms for the following day’s events, meetings, conferences, retreats or teaching sessions.

> Set up furniture, refreshments, equipment or materials as required.

> Ensure rooms are clean, tidy, welcoming and ready for use.

> Liaise with the House, Events, Front of House, Food and Beverage or Housekeeping teams to understand next-day requirements.

> Support smooth handover between evening, overnight and morning teams.

Breakfast and Morning Preparation

>Assist with early morning breakfast set-up as required.

> Prepare guest areas, dining spaces or refreshment stations according to agreed standards.

> Ensure public areas are tidy, presentable and ready for the day.

>Communicate clearly with the morning team about any overnight issues or outstanding tasks. Health, Safety and Practical Support

> Follow all health and safety policies and procedures.

>Carry out basic practical tasks as needed, such as clearing areas, moving furniture, checking lights or reporting maintenance concerns.

> Ensure corridors, entrances and key guest areas are safe and free from hazards.

> Take reasonable care for the safety and wellbeing of guests, staff, residents and visitors. >Work within lone-working procedures and escalate concerns appropriately.

Communication and Handover

>Keep clear written records of overnight activity, incidents, tasks completed and anything requiring follow-up.

> Provide a helpful handover to the morning team.

>Communicate professionally and promptly with managers and colleagues.

>Work collaboratively with House, Hospitality, Events, Facilities, Housekeeping and Front of House teams.

PERSON SPECIFICATION

Essential

>Reliable, responsible and trustworthy.

> Calm and confident working overnight and, at times, alone.

> Good practical judgement and common sense.

> Warm, welcoming and able to offer excellent hospitality.

> Able to respond calmly to alarms, emergencies or unexpected situations.

> Good communication skills, both verbal and written.

> Able to follow procedures carefully and consistently.

> Physically able to carry out room set-ups, building checks and practical tasks.

> Flexible and willing to work evenings, overnight shifts, weekends and bank holidays as required.

> Previous experience as a night porter, caretaker, security officer, hotel porter or similar.

> Respectful of the Christian ethos, mission and values of Waverley Abbey.

Desirable

> Experience in hospitality, conference, retreat, hotel or residential settings.

> Fire safety or first aid training.

> Experience of working in a Christian retreat, charity, education or hospitality environment.

> Basic maintenance or practical facilities experience.

PERSONAL QUALITIES The successful candidate will be: > Steady, dependable and calm under pressure. > Hospitable, kind and approachable. > Practical and willing to help wherever needed. > Observant and attentive to detail. > Able to hold responsibility with maturity and discretion. > Comfortable working quietly behind the scenes to serve the wider mission. > Committed to helping Waverley Abbey be a safe, peaceful and welcoming place

CHRISTIAN ETHOS AND VALUES Waverley Abbey is a Christian organisation, and our work is shaped by prayer, hospitality, learning and transformation. All staff are expected to respect and work within the Christian ethos of the organisation and to contribute positively to our shared culture and values. The Night Porter will play a key role in helping Waverley Abbey live out its commitment to generous hospitality, excellent care and a peaceful environment where people can encounter God, rest, learn and be restored.

ADDITIONAL INFORMATION This role will involve overnight working, lone working, practical manual tasks and responsibility for the safety and security of the House during the night. Full training will be provided in fire safety, emergency procedures, site security, lone working, safeguarding and any relevant operational systems. The post holder may be required to undertake other reasonable duties in line with the nature and level of the role.

To apply please send your CV and covering letter, addressing why you are excited about our vision and how you’ll fulfill the brief (one pages max) 

JOB DESCRIPTION

Job title: Garden Manager

Location: Fullers Mill Garden, West Stow, Suffolk

Accountable to: Commercial Development Director

Staff reports: The Gardens team, Visitor Services team

Fullers Mill Garden is an enchanting and tranquil waterside and woodland garden, situated on the banks of the River Lark at West Stow in Suffolk. It combines a beautiful site of light dappled woodland with a fabulous collection of rare and unusual shrubs, perennials, lilies and marginal plants, collected over the course of 50 years by the creator of the garden, the late Bernard Tickner MBE.

This is an exciting opportunity to lead Fullers Mill Garden into its next chapter as a Perennial garden, maintaining and evolving a beautiful garden with a team of gardeners, volunteers and trainees – to give our garden loving visitors a magical experience on each visit. The garden is currently undergoing a process of proposed investment in its visitor infrastructure. The Garden Manager will be a key member of the project team.

Overall purpose

1. Through high standards of garden and landscape management and garden maintenance, ensure that the history, ecology, evolved design and artistic integrity of Fullers Mill and other grounds associated with the site are conserved and presented to an exemplary standard.

2. To recruit, train, manage and develop staff to achieve high standards of garden presentation and visitor satisfaction.

3. To build a culture that makes involvement in the garden a rewarding, rich and enjoyable experience for visitors, volunteers and staff.

4. To identify and develop opportunities for the promotion of the garden and the development of the visitor experience managing partnerships and relationships

Main responsibilities and duties

1. Management of gardens and landscape

a. To be responsible for the maintenance and management of the garden and its associated landscape within an approved budget.

b. To maintain high standards of garden and facilities presentation at all times.

c. Responsible for the day to day running of the garden and supervision of staff, volunteers and contractors to ensure that appropriate horticultural and service standards are maintained.

d. To oversee the management and delivery of educational, training and skills activities and events, utilising the facilities and buildings within the site.

e. To undertake the direct delivery of activities on selected topics relating to horticulture and the garden.

f. To contribute as a key member of the Perennial project team in the formulation and delivery of the plan for the long-term future of Fullers Mill garden and buildings.

g. To co-ordinate the Fullers Mill Garden Committee, establishing sound relationships with its members and utilising their knowledge and experience in maintaining and developing the garden.

2. Financial Management:

a. Work alongside the Commercial Development Director to manage allocated budgets, prepare and provide bids for capital expenditure and small projects associated with the site.

3. Staff management, training and development:

a. To be responsible for staff recruitment, training and development of competencies to deliver agreed maintenance and presentation standards and to be responsible for staff welfare, discipline and other employee issues in consultation with the organisations central support team.

4. Projects and coordination:

a. To participate in the project team overseeing the creation of new visitor facilities and infrastructure;

b. To manage and oversee work delivered by external contractors or agencies.

c. To ensure a coordinated approach for all site-based garden maintenance, development, visitor facilities and services and to effectively manage change as appropriate.

5. Business Development and Public Relations:

a. To work with the marketing team to explore and deliver initiatives both nationally and regionally to increase awareness of both the charity and its gardens.

b. Where appropriate explore and support local marketing opportunities to encourage greater access for visitors, to identify and engage in opportunities which promote the charity and the garden as a high quality visitor attraction.

c. To act as site representative, promoting the charity and the garden to ensure positive relationships.

6. Documentation:

a. To ensure that all site documentation is maintained and distributed where appropriate.

b. To create and maintain records relating to changes to the garden through maintenance, restoration and conservation.

c. Maintain appropriate records for the effective management of staff, equipment, machinery and health and safety on site.

7. Health and Safety:

a. To conduct, review and maintain all risk assessments across site

b. To ensure all staff and volunteers are trained and have a good understanding of health and safety requirements where applicable

c. To ensure correct PPE and COSHH records are reviewed and maintained

d. To ensure correct documentation and risk assessments are provided by external contractors

8. Other:

a. Any other duties as instructed by the line manager that may be required within the general purpose of the job.

PERSON SPECIFICATION (E = essential; D = desirable)

1. Experience and Qualifications

a. Managing a garden of quality to a high standard (E)

b. RHS level 3 or equivalent qualified by experience (D

c. Managing and controlling complex budgets to reduce costs and exceed income targets

d. Staff management within a horticultural, conservation or visitor attraction setting (E)

e. Experience of visitor attractions (E)

f. Representation and speaking in public (E)

g. Health and safety in a garden environment (E)

h. Working with and leading volunteers (E)

i. Willingness to develop professionally and to undertake training (E)

j. Holder of HSE recognised First Aid at Work certificate (D)

k. Level 2 Award for Personal Licence Holders (D)

l. IOSH trained (D)

2. Circumstances

a. Holder of a full UK driving licence (E)

b. Able to work flexibly, including weekend rotational working hours in season (E)

MAIN TERMS AND CONDITIONS

General: This is a full-time post working 5 days across 7.

Location: Fullers Mill Garden, West Stow, Suffolk

Salary: £42,000 + benefits

Hours: 37.5 hours per week

Pension: up to 7% employer’s contribution to matched employee contribution to the

charity’s stakeholder pension.

Holidays: 25 days per annum plus Bank holidays

General: Sick pay; death in service benefit (3 x salary); Perennial has a number of well-established flexible working policies including ‘buying’ extra (unpaid) leave, time off for dependents, variations to normal working hours, private health care on completion of probation

The outline of terms and conditions are provided for information only and do not represent a contract.

Closing date for applications is midnight on 2nd August 2026 Interview dates TBC

We reserve the right to close this advertisement early if we receive sufficient applications.