We currently have an exciting opportunity for a positive individual join our team as a Property Contracts and Database Manager. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £28,763.89 per annum plus excellent benefits.

Although this role is currently working from home due to Covid restrictions, it will be generally based at the National Cat Centre, Chelwood Gate, on the edge of Ashdown Forest. This is a remote location and public transport is limited.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

The Property Department manages planned maintenance, statutory requirements and reactive works for approximately 180+ properties made up of Shops, Cat Centres and residential properties.

The Department consists of Property Surveyors, a National Maintenance Manager and a Helpdesk team whom all liaise with Suppliers, Sub-Contractors and Cats Protection Site Managers to fully manage all properties.

Responsibilities of our Property Contracts and Database Manager:

As a Property Contracts and Database Manager, you will manage all contracts with property maintenance, mechanical, electrical and other specialist maintenance contractors, to ensure that planned maintenance is carried out at the appropriate intervals and to ensure compliance with statutory requirements. You will manage the computerised property database (‘Terrier’) and act as the focal point for all enquiries, change requests, updates, and liaison with the software suppliers.

What we’re looking for in our Property Contracts and Database Manager:

• significant experience of office admin and contract management
• knowledge of managing planned maintenance contracts/contractors
• experience of working in a property or facilities management department or organisation
• experience of using a computerised property or facilities management database
• excellent organisation and time management skills
• high level of IT literacy including MS Office (Word, Excel, Outlook, Teams)
• the ability to communicate effectively with employees, contractors, professional advisors, statutory bodies, and suppliers
• the ability to keep calm and work under pressure, to meet tight deadlines

What we can offer you:

• salary of up to £28,763.89 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more
   

Join us as our Property Contracts and Database Manager and know you are helping to make a real difference to cats and kittens across the UK!
 

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date: 26 October 2021 however we will be reviewing applications as they are received, so do apply early

Virtual interview date: to be confirmed as required

About the role

Salary: £21,000 | Annual Leave: 39 days | Hours: Full-time | Term: Ongoing

The Duty Manager is responsible for supporting the smooth running of the leisure operations and delivering a high quality and safe experience for all who visit the Leisure Centre.

We expect you to come with experience of having worked in a customer facing and operational capacity in the leisure industry, where you will be able to hit the ground running to provide this essential cover. You will be working closely with the office teams across the site, swimming teachers, and lifeguards to maintain ongoing operations; and part of your role will ensure supporting the smooth operation and maintenance of the pool plant.

We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing the customer experience. This is a customer facing role, and as such you must be ready to communicate with a diverse range of clients, including members of the public, children and young people, youth group leaders and teachers.

Our commitment to anti-racism

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward.

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan.

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them.

London Youth embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Full details regarding this role and how to apply are in noted below. Please do read this carefully to ensure there are no delays in processing your application.

Important dates and how to apply

Read the full Job Description and Person Specification that outlines the expectations of this role in detail. If this sounds like you and you are interested, please ensure you meet the eligibility criteria before you apply.

Simply click on the 'Apply on Company Website Button' at the top of this current page where you will be prompted to send us your:

• Your comprehensive CV
• A supporting statement indicating clearly how your experience meets the essential requirements of the Person Specification (no more than 2 A4 pages) - Job Spec downloadable on here and our website
• Completed Declaration of Criminal Convictions Form - downloadable on here and our website
• Completed Equal Opportunities Monitoring Form - downloadable on here and our website

NOTE: Applications will be considered upon receipt and only those that satisfy the criteria will be shortlisted and invited to an online first round interview. If successful, we will then invite you to a second in-person interview, where you will meet the team, see the centre and have the opportunity to demonstrate your interest in the role as part of this process.

Unfortunately, we are unable to respond to every application submitted – if you have not been invited to an interview within 14 working days of submitting your CV and supporting statement, please consider your application unsuccessful at this time. Thank you for your understanding.

If you would like to ask any questions about the role or process, feel free to ring our Centre and ask for Leisure Operations & Duty Manager, Hannah Lyon; or Facilities Manager, Mark Saville.

Job Title: Head of Operations

Hours: 35 hours per week

Contract length: Permanent

Salary: £35,745 - £40,876

Location: Chorley, with some weekly home working negotiable

Are you an experienced manager, with experience in areas such as: HR,  governance, facilities management, and awareness of charity finance? Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

To succeed in the role, you will need excellent communication, analytical and organisational skills.

We want someone who demonstrates our values in being Bold, Caring, Open and Real.

This is an exciting time for Lancashire Mind at the start of our new 5-year strategy. We have a growing portfolio of services and increasing numbers of staff; so we need a dynamic, committed, and proactive individual to oversee and support the smooth running of the organisation. This role in particular needs someone who is passionate about developing people and can effectively manage cultural change. We want someone who believes in our vision of a Lancashire where everyone has the opportunity to have the best mental health and wellbeing possible. 

We offer a workplace pension scheme, 25 days annual leave (plus bank holidays and usually three additional days over Christmas), a sick pay scheme, paid emergency time off to care for dependents, regular supervision, a suite of wellbeing support measures, and a variety of learning and development opportunities.

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 11am Monday 8th of November

Interviews will be held on the week commencing 15/11/2021

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

Salary: £30,415 | Annual Leave: 39 days | Hours: Full-time | Term: Permanent

As Centre Operations Manager, you will take primary responsibility for operational delivery across our centre, overseeing the site operation, leading, managing, and mentoring staff teams, taking responsibility for the customer experience, and the overall smooth operation of a high-quality leisure and outdoor learning facility.

This role is a core part of the Woodrow senior management team, who are essential in supporting the Head of Woodrow to deliver our strategic objectives as we look to the future post Covid-19. You will work alongside the Facilities Manager to support health and safety, ensure risk assessments are in place, and that areas of improvement are identified. You will also work closely with the Leisure Centre Manager and the Sales & Marketing Manager to understand the customer requirements and to ensure we are able to deliver on these operationally.

Our people are at the heart of our operation. As the Operations Manager, you will lead a professional, enthusiastic and passionate delivery team; a team that believes in the potential of every young person who comes through the door and wants to make a difference for each of them through the experiences we are able to offer. You bring excellent people management skills and have an aptitude for training, mentoring and supporting your people.

With your hands-on experience of managing a busy operation, you will ensure that all parts of the operation are running smoothly, teams are fully resourced and staffing and programming is effective. You will ensure that our outdoor learning programme offer, and delivery, is of the highest quality, meets the needs of our existing customers and will also attract new ones. You will take a great interest in the quality of these experiences, and we expect that you will bring your own ideas and welcome ideas from others such that you can lead on developing new ways of enhancing the visitors’ experience, ensuring that it has a positive impact on their personal development and that they are enthusiastic about returning.

We are looking for a highly effective, resourceful and organised individual who is flexible, motivated, and customer focused. You will have an analytical mind and be well equipped with critical thinking skills, enabling you to come up with effective solutions and make decisive decisions when faced with complex scenarios. You are an effectual collaborator and an excellent communicator who will drive forward our operations and play a key part in the future success of Woodrow High House.

Our commitment to anti-racism 

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward. 

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan. 

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them. 

London Youth embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Full details regarding this role and how to apply are in noted below. Please do read this carefully to ensure there are no delays in processing your application.

About the role

Salary: £30,000 | Annual Leave: 39 days | Hours: Full-time | Term: Ongoing

As the Swimming Sales & Operations Manager, you will have responsibility for leading all aspects of Woodrow’s Swim School. Your principal focus is developing the strategic plan to secure new business sales of circa £350k p.a. You will be responsible for ensuring high quality experiences for all our swimmers, including local community groups which hire the pool. Customer relationship management will be key for you in this role.

You will bring excellent people management skills and have an aptitude for training, mentoring, and supporting your team. With your hands-on experience of managing a busy Swim School operation, you will ensure that your swimming teachers are fully enabled to teach effectively and that everything runs smoothly.

You are passionate about swimming and will take a great interest in the quality of these experiences for young people, including those with additional needs. We expect that you will bring your own ideas as well as consult with your team – all with the aim of enhancing the swimmer’s experience. A high-quality operation is also one that is compliant with the health and safety and safeguarding standards required of a swimming pool and swim school environment.

You will lead the team of Swimming Teachers, Duty Managers and Lifeguards. You will also work with colleagues covering sales and marketing, outdoor learning operations, facilities, and finance. This role is also a member of the Woodrow senior management team, who are essential in supporting the Head of Woodrow to deliver our strategic objectives.

Our commitment to anti-racism

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward.

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan.

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them.

London Youth embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Full details regarding this role and how to apply are in noted below. Please do read this carefully to ensure there are no delays in processing your application.

Key Information

Salary: £30,000 per annum

Hours: 37.5 hours per week

Term: Ongoing

Annual Leave: 39 days per annum (31 days, plus 8 bank holidays)

Important dates and how to apply

Read the full Job Description and Person Specification that outlines the expectations of this role in detail. If this sounds like you and you are interested, please ensure you meet the eligibility criteria before you apply.

To apply, please submit all of the following documents via email, with the subject line Swimming Sales & Operations Manager Application to the email on the job post on our website. Please simply click on the 'Apply on Company Website' button at the top of this current page.

• Your comprehensive CV
• A supporting statement indicating clearly how your experience meets the essential requirements of the Job Description Person Specification (no more than 2 pages)
• Completed Declaration of Criminal Convictions Form
• Completed Equal Opportunities Monitoring Form

NOTE: Applications will be considered upon receipt and only those that satisfy the criteria will be shortlisted and invited to an online first round interview. If successful, we will then invite you to a second in-person interview, where you will meet the team, see the centre and have the opportunity to demonstrate your interest in the role as part of this process.

Unfortunately, we are unable to respond to every application submitted – if you have not been invited to an interview within 14 working days of submitting your CV and supporting statement, please consider your application unsuccessful at this time.

If you would like to ask any questions about the role or process, feel ring our Woodrow Centre and ask for Head of Woodrow, Asti Kanaris.

To ensure that Merstham Community Facility Trust (MCFT) is able to maximise the hiring of its rooms to local people, groups, providers and businesses such that the income generated enables the charity to meet its core costs.

MCFT was started by a small group of local people who wanted to make their community a safer, happier, and better place. Fourteen years later it has grown to become an organisation that delivers a multitude of projects that support, connect, and empower the community.

MCFT seeks to provide opportunity, access, and services to all within our local community, in responsive and inclusive ways.

MCFT is based at The Merstham Hub a great purpose-built community building that we share with the Council’s Library, the Merstham Mix (a community café) and the YMCA. MCFT is a place that thrives on community spirit and has a team of warm, friendly, and dedicated staff and volunteers.

We have a wide range of activities and services and enable a wide range of other organisations and people to bring their services to the community. This includes our Community Fridge, a Food Club, a Community Allotment, Repair Café, IT Buddies and even a Trishaw!

Over the last year MCFT has been rebranded, resulting in a new website, logo and Instagram page. We are looking for someone to capitalise on the opportunity this presents and be our Hub Promoter. This role will aim to increase the number of bookings at The Merstham Hub, through building strong relationships with the regular hirers and developing creative ways of promoting the space. In addition to room bookings there will also be several exciting community events throughout the year to help promote.

We are looking for someone who has strong relationship building, communication and organisational skills to play a key role in the development and impact of MCFT.

Applicants must provide a Supporting Statement, which addresses the requirements of the Job Description and Person Specification.

Merstham Community Facility Trust (MCFT) was started by a small group of local people who wanted to make their community a safer, happier, and better place. Fourteen years later it has grown to become an organisation that delivers a multitude of projects that support, connect, and empower the community.

MCFT seeks to provide opportunity, access, and services to all within our local community, in responsive and inclusive ways.

MCFT is based at The Merstham Hub a great purpose-built community building that we share with the Council’s Library, the Merstham Mix (a community café) and the YMCA.  MCFT is a place that thrives on community spirit and has a team of warm, , friendly and dedicated staff and volunteers.

We have a wide range of activities and services and enable a wide range of other organisations and people to bring their services to the community. This includes our Community Fridge, a Food Club, a Community Allotment, Repair Café, IT Buddies, and even a Trishaw!

The post holder will be required to build strong relationships with volunteers and coordinate training and other developmental opportunities for them. You will provide a single point of entry to volunteering at the Merstham Community Hub (the Hub), exploring and developing different recruitment methods and partnership working strategies to bring in a diverse group of volunteers. The role will also involve using a newly implemented volunteer management database.

We are looking for someone who is organised, kind and compassionate to play a key role in the development and impact of MCFT with and for its volunteers and the local community.

Applicants must have prior experience in recruiting, managing, and/or working with volunteers.

We are recruiting an experienced facilities management professional to cover our ever-expanding portfolio of owned and leased buildings. Following a rapid expansion of unprecedented growth, the ideal candidate will have experience of leading on health and safety and compliance as well as being able to manage a small team of maintenance and facilities workers. Understanding and expertise in IT Hardware would also be useful. If you are searching for that new challenge, apply today! We look forward to hearing from you.

Job purpose: Experienced facilities management professional with experience of leading on health and safety and compliance as well as being able to manage a small team of maintenance and facilities workers. Understanding and expertise in IT Hardware would also be useful

• To provide facilities management to all YMCAES sites across East Surrey. This includes 3 housing schemes and one sports and community centre owned by the YMCA and three youth centres that the YMCA leases from local authorities.

• To be the Health and Safety Officer for YMCAES to ensure that the Association complies with all current legislation and to encourage good practice throughout the YMCAES.

• To carry out risk assessments and support staff in completion of risk assessments and to ensure fire risk assessments are carried out in accordance with legislation and good practice.

• To support the Head of Central Services (HOCS) to manage the IT hardware & IT services (mobiles, broadband etc) of the association, to work with our IT support contractors and help develop new IT systems and use of technology to improve the efficiency and effectiveness of the Association.

• To put in place and manage a call out system for managers to respond to any emergencies relating to buildings

• To provide administration and systems support for the work of the YMCAES as agreed with the HOCS.

• To be responsible for all ground maintenance including management of a ground maintenance worker and contracts.

• To be responsible for overseeing the Duty Officer (DO) rota at Princes Road and to ensure that all procedures and policies relating to this role are up to date and communicated to DOs. To manage and induct staff into the DO role, to update DO packs, to hold regular meetings and training sessions for DOs to ensure they are effective in this role

• To manage YMCAES building contracts and to comply with the Accepting Contracts Policy and Procedures.

• To maintain the fleet of vehicles owned by YMCAES, including insurance, tax, MOT, fuel and maintenance.

• To be responsible for all insurances required by the YMCAES, ensuring compliance with legislation and efficiencies and effectiveness of all policies. Also, to ensure that necessary inspections and certification of lifts and other equipment are carried out as per requirements of insurers and current legislation.

• To work with the HOCS to prepare a budget for central costs (buildings and vehicles) and to manage this budget through the year.

• To prepare cyclical maintenance plans and arrange for necessary major works to be scheduled and safely carried out in accordance with the plans.

• To prepare and present a report to the quarterly Facilities and Environment Committee which has a remit for maintenance of YMCA buildings and sites.

• To collect and collate all accident and incident report forms and to produce a regular report for managers and trustees.

• To provide the CEO and Head of Housing with advice and guidance around technical and regulatory requirements on YMCA property developments and acquisitions of new buildings.

Annual leave: 5 weeks pro-rata plus bank holidays. Holidays increase after 2 years service to a maximum of 6 weeks pro-rata after 6 years service

Benefits: The post holder will be entitled to free use of the YMCA Fitness Centre, and half price childcare for dependents. Free parking is also available at YMCA East Surrey sites

About us!

Our mission is to break the cycle of homelessness.

House of St Barnabas is a charity and private members club in the heart of Soho. We deliver our mission through our Employment Academy, through which participants experience a holistic programme of long-term support, helping them secure good work, a good home and a good network. Underpinning our Employment Academy is our vibrant member’s club based in our grade 1 listed building, right in the heart of Soho. We fund our work through the profit we make from our club alongside innovation in fundraising. We have exciting plans. For our model to work, we aim to run an outstanding private members club; bringing together a diverse community of creative people who care about social change. We want them to experience an engaging offer of culture and events that entertain and enlighten, a vibrant atmosphere and high-quality food and drink.

Commitment to inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression. This will never change.

“Enter The House of St Barnabas - A public-minded private members’ club in London is demolishing stereotypes” – Dazed and Confused.

Job description This is an incredible opportunity to manage a Grade I listed building in the heart of Soho. You will be responsible for all aspects of the charity’s facilities management to ensure the safety and stewardship of our wonderful buildings at all times. You have three key areas of responsibility – Facilities management, House experience and Health & Safety. With Members, their guests, private hire clients and our own staff frequenting the buildings, Chapel and Soho’s largest private courtyard, you will have a varied and interesting workload. You will make sure that people coming into our building have a welcoming, safe, exciting and memorable visit.

Details:

£34,000 FTE

Part Time - 28 Hours (4 days a week) 

7hrs per day flexible – with occasional evening and weekend work

We ensure all of our employees feel safe at the House and take all Covid safety measures very seriously.

Responsibilities:

Facilities & Building Management

• Oversee strategic planned preventative maintenance & building improvement scheduling providing clear timescales and budgeting
• Manage contractor relationships for hard and soft services
• Coordinate action plans from weekly & monthly building inspections
• Coordinate an environmental sustainability plan for the organisation, taking into consideration the Grade I listed nature of the estate
• Manage day to day IT infrastructure with outsourced IT support service
• Support Private Hire & Events teams to ensure our spaces and their equipment meet the needs of the business
• Support & lead on capital works projects as appropriate
• Implement a developing cyclical decoration programme
• Engaging services of retained architects & structural surveyors as necessary
• Intruder alarm and keyholder oversight

House Experience & Reception Management

• Manage the Reception Team with all aspects of service delivery, online booking portal, customer service protocols, rotas & shift patterns
• Manage the experience of visitors to the building to a set of pre-agreed standards
• Support the Head of Operations to ensure we’re using our spaces effectively and that they create the desired environment 

Health & Safety

• Lead on H&S implementation
• Carry out, record and action Risk Assessments as required
• Manage and maintain Health & Safety, Fire Response & Intruder Alarm contracts
• Be an active member of the Health & Safety Working Group, prepare

Reports/briefs/minutes for quarterly meetings

• Advise on compliance & legislation and update systems, policies and documentation as necessary
• Ensure all relevant Health & Safety staff training is completed

Supporting Others

• Contribute to the overall strategic & operational direction and delivery of our mission
• Work with Head of Operations to manage budget costs, planning & promoting sustainable practices for long term building & budget development
• Work with the Operations Team to review and keep the Disaster Management & Business Continuity Plans up to date, fit for purpose and coordinate regular training
• Manage and supervise staff, in line with relevant employment law and internal policies, to enable them to perform their duties effectively
• Uphold the values of custodianship of a Grade I listed building.
• Support the Employment Academy through being a buddy for participants engaging in work experience with the Operations team as part of our Employment Preparation Programme.

Although this role sits within the Operations team, all staff contribute to the delivery of the overall strategy. In addition to your specific role responsibilities, you are expected to contribute to the whole House culture and to work in line with our values: Encouraging, Creative, Fair, and Inclusive.

Person specification

• Demonstrable experience in building & facilities management, including contract management, tendering, business development, continuity planning, and hospitality services
• A proven track record of leading reception & support services teams
• Experience of events and venue management
• Excellent people management skills and role model for the team in championing customer service
• Experience of budget management and cost control
• Experience of IT infrastructure planning and management
• Excellent knowledge of software packages ideally including Salesforce and Sharepoint
• An enthusiastic and motivated individual
• Ability to demonstrate the values and behaviours of the House of St Barnabas
• Experience of working in or managing a Grade I listed, or Heritage Property is desirable but not essential
• Knowledge of AV equipment setup including p.a. systems & lighting is desirable but not essential

Essential

• FM qualification or IWFM accreditation
• H&S qualification – IOSH Managing Safely or NEBOSH
• Fire Safety & First Aid training or qualification
• Ability to remain positive with a willingness to learn
• Strong commitment to diversity and inclusion
• Able to work on own initiative without high levels of supervision
• Comfortable using and adapting to new technology
• Reliable, with a willingness to work flexibly, occasional evenings and weekends, if required

How to apply

Please send your CV and covering letter of no more than two pages FAO Drew, by 5pm on 25th October!

We can't wait to hear from you and to hopefully join our great team! 

Facilities & Fleet Manager

If you are an experienced facilities manager looking to utilise your skills within the charity sector, this could be the role for you. This is an incredible role at a leading assistance dog charity where your role will be a part of their essential work that transforms lives every day.

To help them create these amazing partnerships, they need amazing people. Our client has an exciting opportunity for a Facilities & Fleet Manager to join their Finance & Resources team. You will be responsible for the management and smooth running of their two training centres including the vehicle fleet, preventative maintenance, asset management, security and safety. This is an important role designed to ensure that staff and volunteers have the right tools to do their jobs efficiently and effectively.

Facilities & Fleet Manager Responsibilities:

As part of their busy Finance & Resources team you will ensure all facilities comply with statutory regulations and proactively plan and schedule maintenance requirements as well as be responsible for overseeing any building projects, renovations and refurbishments.

You will work together with the Director of Finance & Resources to create strategies focussed around replacement, repair, maintenance and procurement of all plant equipment, grounds, furniture and upkeep of all buildings and fleet.

Health & safety (H&S) is a key component of this role, you will be responsible for ensuring monthly H&S checks of both sites are undertaken and recorded, including scheduling and carrying out regular fire drills. You will lead the H&S committee meetings and ensure issues are escalated appropriately and actions are completed. You will be responsible for responding to emergency situations or other urgent issues involving the premises, equipment and vehicles.

As the organisation supports and hosts a number of events you will be required to support with the preparation of these events including sourcing adequate support (internal or external) for those running events and ensuring all necessary equipment is available and risk assessments are in place.

Facilities & Fleet Manager Requirements:

-  Demonstrable experience of facilities and fleet management
-  Project management experience or qualifications
-  Ability to work collaboratively and with minimal supervision
-  Ability and confidence to influence
-  A full UK driving licence
-  Strong organisational skills with the ability to deliver high standards
-  Strong IT skills including use of Microsoft Office 365

Ideally you will have a recognised Health and Safety qualification or willingness to complete one.

You will be customer focused with the ability to be tactful, diplomatic and sensitive. Along with a flexible and adaptable approach, you’ll have a critical eye for detail with the ability to champion their charity values and interact with their partners, volunteers and supporters in a positive and enthusiastic way. Most importantly you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries.

About our client:

Their mission is to transform the lives of adults with physical disabilities through partnership with their specially trained assistance dogs.

They are a disability confident committed employer and welcome diversity, promote equality and welcome applications from all sections of the community.

Location: This role can be based from their Southern Training Centre (near Midhurst, West Sussex) or their Midlands Training Centre (near Osgathorpe, Leicestershire).

Contract Type: Permanent
Hours: Part Time, 30 per week
Salary: £25,806 to £32,258 pro rata to £20,644 to £26,155 for part time (depending on experience)

They offer a comprehensive benefits package including a generous annual leave allowance, pension scheme, life assurance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

Please apply online with a CV together with a cover letter that demonstrates your suitability for the role.

Closing date: 24 October 2021
1st Interview: Week commencing 08 November 2021 (via video link)
2nd Interview: Week commencing 15 November 2021 (at either one of the Training Centres)

You may have experience of the following: Facilities Manager, Facilities and Estates Manager, Estates Manager, Estate Manager, Maintenance Manager, Asset Manager, Estate Maintenance Manager, Contract Manager, Property Manager, Fleet Manager, Project Manager, Fleet Controller, Building Services, Fleet Maintenance Manager, etc.

Ref: 103 067

This is in an exciting role helping develop the Facilities Management of a growing Charity. With an established network of contractors the Facilities Officer will play an important role in responding to tenants’ maintenance requests and taking a proactive approach to planning a schedule of property maintenance. Working with the Head of Operations and Accommodation Manager the Facilities Officer will also help assess future properties (Including HHSRS assessments, training given) and plan further maintenance as required. 

The ideal candidate will have experience in a property related discipline/trade and can complete painting, decorating and DIY tasks. However, many of the tasks can be completed by contractors so an ability to network, manage relationships and take a proactive approach to planned maintenance will be important

As an active Christian, this role offers you the opportunity to integrate and apply your Christian faith to all that we do. Please refer to our ‘Statement of Belief’ for the basis of our Christian faith.

If you are interested in applying for the above role please complete an application form, and the equal opportunity form via our website

The closing date for applications is 5pm Friday 29th October

Want to use your task orientated, people centric, facilities skills to help us deliver a professional, collaborative and fun work environment at WaterAid's London office? You will be playing a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere!

Join WaterAid as our new Facilities Co-ordinator where you will play an integral part in changing normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The WaterAid Property, Facilities and Reception team are a small (but high performing team) who make a big difference by ensuring the London office is a safe, engaging and inspiring place to work.

This is a fully office-based role, with a permanent full-time contract. The successful candidate is expected to be based in our office at Canary Wharf, London.

Salary: £24,000 to £25,000 subject to experience with excellent benefits

• 36 days' holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a Cover letter into the same document in either Word Document or PDF format. Applications will close 23:59 on 24/10/2021. Availability for interview is required w/c 01/11/2021.

As our Facilities Co-ordinator you will support the Property Lead and the Facilities Manager in making WaterAid a great place to work. Ensuring that the UK office is managed to a high standard and provides an efficient and agile working environment for staff to thrive in. You will be a pro-active, hands on member of the team who is people and task focused and support the Reception team to ensure all front of house services are performed to a high standard.

You will be the first point of contact for staff, key stakeholders and visitors with all day to day office-based queries, being both pro-active and reactive to ensure everyone's experience of the UK workspace is a positive one. A confident, friendly and approachable manner is essential.

You'll also:
* Support with the management of all onsite facilities and office-based services.
* Oversee daily/weekly health and safety checks.
* Carry out maintenance checks across the office, checking for problems and resolving where possible, or escalating.
* Support with managing onsite security including issuing and cancellation of all security ID passes and administration of our security data base.
* Support with the management of contractors and suppliers as required.
* Ensure a high level of housekeeping is achieved throughout the office.
* Oversee daily meeting room checks (including resetting of furniture), escalating issues as required to ensure resources are ready for use each day.
* Oversee weekly new starter inductions including locker allocation etc.
* Support the Reception Supervisor including covering the reception desk (ad hoc only).
* Act as a First Aider and Fire Warden.
* Deputise for the Facilities Manager or Reception Supervisor if required.

To be successful, you'll need:
* A levels or equivalent (must have good command of English/grammar)
* Minimum 1 years' experience within office-based facilities management and/or experience of working on a facilities helpdesk
* Experience of health and safety management eg Fire, First Aid
* Strong IT skills, with good working knowledge of MS Software (i.e. Microsoft Office Word, Excel and Outlook)
* Experience of and commitment to delivering excellent customer service

Additional Information:

WaterAid is currently located at 20 Canada Square, E14 5NN, London and this will be your location and contract base.

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us.

We have an exciting opportunity for a Facilities Assistant to join our team, based in London. You will be working on a full-time permanent basis and in return, will receive a competitive salary of £23,500 per annum.

Purpose of the Facilities Assistant role:

• Being responsible for the visual presentation of the premises
• Assisting the Facilities Team with keeping the building and machinery maintained effectively
• Being responsible for the day-to-day compliance with health and safety related to this role
• In the absence of the manager, co-ordinate casual staff and volunteers

Benefits include:

• Auto enrolment Pension
• Life Cover
• 26 days holiday per year plus bank holidays
• Season ticket/bicycle loan

Responsibilities of our Facilities Assistant will include:

• With the team, deliver the daily, weekly, monthly facilities duties, including cleaning, and to make sure that St Luke’s is well presented for visitors
• Supporting the Facilities Co-ordinator with overseeing the cleaning contracts and make sure that the contractors fulfil their obligations
• Helping to source and oversee facilities contractors to provide general maintenance and make repairs when this cannot be undertaken by you and/or your team
• Supporting the Facilities Team, to ensure that St Luke’s is compliant with all fire regulations, and in particular, carry out regular fire risk assessments
• Ensuring that St Luke’s complies with health and safety requirements, general health and safety for all users and staff in the Centre
• Assist with maintaining St Luke’s garden areas and Edible Yard
• Ensuring all cleaning tasks are completed in a timely and effective manner
• Complying with the Charity’s policies – including Diversity and Equal Opportunities, Fire, Health, and Safety, Safeguarding Children and Vulnerable Adults

What we are looking for in our ideal Facilities Assistant:

Essential

• A background in or experience of overseeing or working in a Facilities Team or an operational environment
• Understanding of overseeing building maintenance contractors
• An understanding of and willingness to learn on the job, of doing and overseeing minor repairs and maintenance, and controlling heating, ventilation, and other mechanical systems
• An understanding of building related health and safety and willingness to learn and do training in this area
• Experience of providing excellent customer service
• Good written and verbal communication skills, and the ability to communicate confidently and effectively
• A hands-on individual and flexible with regard to tasks including cleaning, light maintenance, and room presentation
• IT literate
• Able to work independently and demonstrate initiatives in improving facilities’ systems
• Prioritisation and planning skills
• A flexible approach to working days and hours when necessary

Desirable

• Experience of managing staff and/or volunteers
• An understanding of developing and overseeing planned preventative management systems
• Understanding of mechanical and electrical systems
• Some training in managing a building
• Understanding of IT environment
• A full UK or EU driving licence (to include being allowed to drive a minibus)

If you feel you have the skills and experience to join us as our Facilities Assistant, then please click apply today! We’d love to hear from you.

Office and Facilities Assistant

Location: London
Contract/recruitment type: Permanent
Starting salary: £21,750 per annum
Hours of work: 37.5 hours per week, over 5 days Monday to Saturday

About the role

It's knowing you're contributing to the future of a world renowned collection.

It’s the perfect place to grow, and it's helping millions enjoy magnificent buildings and works of art. This is what makes a role at Royal Collection Trust so different.

Royal Collection Trust preserve and present the Royal Palaces and one of the greatest art collections in the world. York House in St. James's Palace, London, is home to many of its key, central operations.

As Office and Facilities Assistant, you'll provide essential support to ensure the smooth running of our busy daily activities at York House.

You’ll run an efficient reception service. As the first point of contact for all visitors, you’ll make sure that everyone has a smooth welcome and visit. You’ll also help co-ordinate diaries, as well as deliveries and travel arrangements for the team.

No two days will be the same, and you’ll grow in both knowledge and confidence, handling varied queries and correspondence.

You’ll also support wider office management and admin. From assisting with diary management, maintaining office resources and supplies, to keeping our central databases up-to-date, you'll ensure your colleagues have all they need to work efficiently.

What’s more, you’ll help plan and prepare for events and various meetings, such as RCT Operations Board and quarterly Trustee’s meetings, all of which will expand your skills further. And knowing that you’ve become part of something special will drive you on.

About you

You’ll have some relevant experience in a receptionist or admin role. But it’s your organised approach, along with up-to-date and versatile IT skills that we’re really looking for.

Approachable and friendly, you’re a natural communicator who always makes others feel welcome. And you can adapt your communication style to suit different situations, and build strong working relationships with your colleagues.

With a keen eye for detail you have strong written skills, and can be relied on to deliver work of high quality.

It can be a busy environment, so it’s important that you have a flexible approach to your work, and can handle multiple priorities and deadlines.

You’re a real team player, who will enjoy working alongside others as well as independently.

And most of all, you’ll proactively take every opportunity to develop your skills and deliver the exceptional.

Vacancy Closing Date: 21/10/2021, 23:55

You may have experience of the following: Office Assistant, Administrator, Receptionist, Office Manager, Administration, Admin Assistant, Administrative Assistant, Office Assistant, Office Administrator, Customer Service Advisor, EA, Executive Assistant, PA, Personal Assistant, etc.

Ref: 103 597