Family engagement manager jobs
High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.
The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.
The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.
This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.
The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.
The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
ACCM (UK) is a Bedford-based charity working to improve the health, wellbeing and equality of Black, Asian, Minority Ethnic, disadvantaged and marginalised communities. We focus in particular on women, families and young people who experience social exclusion, health inequalities, or are affected by harmful traditional practices such as female genital mutilation (FGM), forced marriage (FM) and honour-based violence (HBV).
We provide:
- Health & wellbeing support — group activities, wellbeing sessions, one-to-one support, signposting
- Education & skills programmes — ESOL, digital skills, confidence building, employability
- Advocacy & safeguarding — support for victims/survivors of harmful practices and abuse
- Community engagement — outreach, awareness-raising, partnership development
- A community hub at the Cauldwell Community Centre — a welcoming, accessible space for activities, events and services Our vision is a society where harmful practices and abuse are not tolerated and where everyone - regardless of background - has equal opportunity to live in safety, dignity and good health.
Our values are:
- Inclusion and Respect
- Empowerment
- Community Cohesion
- Innovation and Partnership
- Accountability.
This is a rare opportunity to lead a respected organisation at a defining moment. The successful candidate will:
- Build on deep community trust and long-standing relationships
- Shape the future of Cauldwell Community Centre
- Strengthen services that support women, families and young people
- Lead the organisation into a sustainable, confident future
- Put their own stamp on ACCM(UK)’s next phase of growth.
You will be joining a supportive Board and staff team committed to making this transition a success.
The closing date for applications for this position is Friday 30th January 2026 by 5pm.
Interviews will take place on 18th February 2026 (with the possibility of alternative arrangements being made dependent on your circumstance and availability).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Veterans Community Occupational Therapist (Maternity Cover)
Location: Remote working covering Northern Ireland
Hours: Full time, 35 hours per week
Contract: 12-months FTC
About Us
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.
About the Role
As a Veterans Community Occupational Therapist, you will:
- Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
- Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
- Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
- Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
- Contribute to education, outreach and engagement activity to support the Armed Forces Community.
Please see the job description below for more details about the role.
About the Team
You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across Northern Ireland. The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.
Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st Feb 2026
Interview Process: There will be a 2 part interview process. Stage 1 will be online via Microsoft Teams. Stage 2 will be in person in Belfast.
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Chance for Childhood is an award-winning international development charity, delivering transformational support to children and families in five Sub Saharan African countries. We have a vision of a world in which every childhood is filled with safety, belonging and play. We take urgent action in education, health and economic resilience. During the last three years, our transformational work has reached more than 186,000 children in the most vulnerable situations.
We are looking for a new Individual Giving Manager to join our award-winning Fundraising and Communications team in the UK, in order to help us maintain strong support from our amazing donors.
Key info:
Location: Remote working with monthly travel to our office in London (Old Street). Office is available Mon-Fri if needed.
Hours: 35 hours per week
Salary: £40,000 per annum
Responsible to: Head of Fundraising and Communications
Other benefits: 28 days annual leave pro rata (three to be taken during the Christmas office closure) with a generous allowance for 5+ years' service; 5% employer’s pension contribution, flexible working as standard; occasional opportunities for international travel and project visits
Closing date: 22:00, 1st February 2026
The Role:
It is an exciting time to join Chance for Childhood. We have just won an Education Innovation Award for our digital inclusive education tool. We have transitioned our leadership to Africa, appointing a new CEO based in Rwanda. We have also just launched our new 2025-2030 Strategy, in which we will be aiming for our inclusive projects to reach 200,000 people.
You — our new Individual Giving Manager — will play a pivotal role in helping us to achieve this goal.
You will lead and manage Individual Giving income streams and our Community fundraising programme; Develop and implement supporter journeys, acquisition/retention plans, Individual Giving campaigns like the Big Give Christmas Challenge (including writing, fulfilment, and mailing). You will also manage and analyse Individual Giving income to an agreed target, monthly income reports, and donor data to inform fundraising strategies, and you will lead on ensuring Chance for Childhood is delivering world-class stewardship, managing and processing supporter data and donations accurately, efficiently, and securely, ensuring compliance with regulations and ethical best practices and guaranteeing a positive supporter experience.
Unrestricted fundraising income is critical to the success of our transformational projects in the African countries in which we work. Join our team to fill thousands of childhoods with safety, belonging, and play.
Please click on the attached Job Description to read more about the role and the Person Specification.
Application Process:
Please read our full Job Description and submit your CV and a covering letter of no more than two A4 pages explaining why you are the right person for the role. Please also include a filled-in Equal Opportunities Monitoring Form. Applications made after the deadline will not be considered.
Recruitment timeline:
Sunday 1st February (10pm): Applications close
Wednesday 4th & Thursday 5th February: First interviews (online)
Wednesday 11th & Thursday 12th February: In-person interviews (Old Street, London)
An offer will be made shortly thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Support Workers - Permanent part time – 18.5 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.
Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum)
Position: Bounce Back for Kids (BB4K) Support Worker - Permanent part time – 15 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.
Location: Reading office with hybrid working arrangements and frequent travel. Role covers casework activity across Reading, South Oxfordshire, Vale of White Horse and Oxford City.
Salary range: £10,433 - £12,751 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum)
About the roles:
As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· the completion of assessments to understand the needs of families
· delivering group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· supporting our families through providing outreach support
About you:
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please visit our website, for contact details for an informal chat and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
For more information about our BB4K service please visit Bounce Back 4 Kids | PACT or read our latest blog BB4K – Helping families heal together - PACT
Closing date: 9am, Fri 30 January 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Community Fundraising Manager who will focus on leadership and net income growth of the Community Fundraising (CFR) team, who are based across the UK. The post holder will lead and manage the three regional engagement Officers, taking responsibility in actively supporting them to achieve in their posts.
To succeed in the role, you will need entrepreneurial thinking as well as being able to collaborate with colleagues across the UK to ensure consistent support for staff and volunteers, ensuring our community fundraising activities are delivered well, in a timely manner whilst always being mindful of the return on investment. The Community Fundraising Manager will be responsible for the delivery and growth of this area of fundraising and will be expected to meeting annual income targets and ensuring effective budget management.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of three years’ experience in Community Fundraising or a similar fundraising role, with experience in leading geographically dispersed teams and driving sustainable income growth within a charity or nonprofit setting. You should have a strong track record in managing and developing staff, ideally having overseen regional or community-based officers, with the ability to motivate, coach, and support individuals to achieve fundraising goals. Experience in community fundraising is essential, including planning and delivering a portfolio of activities, nurturing supporter relationships, and ensuring volunteers receive consistent, high-quality support. The role also requires proven ability in budget management, forecasting, and meeting annual income targets.
Success in this role calls for an entrepreneurial and strategic mindset, capable of identifying new opportunities for income generation while ensuring strong return on investment. The post holder must be highly collaborative, able to work effectively with colleagues across regions to drive alignment and deliver well-coordinated campaigns. Strong organisational and project-management skills are key, enabling the manager to oversee multiple initiatives delivered on time and to a high standard. Ultimately, the role requires a confident leader who can balance creativity with operational excellence, ensuring the community fundraising programme continues to grow and deliver meaningful impact.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £35,000 up to £42,000 per annum, depending upon experience.
Benefits
6 weeks holiday, plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
The Organisation
Family Fund is the UK’s largest charity supporting low-income families raising disabled or seriously ill children and young people.
We help thousands of families every year with essential grants, services and practical support. But we do much more than that. We champion families’ voices, challenge inequality and help shape the conversation on disability, childhood illness and disadvantage.
The Role
This is an exciting opportunity to shape how Family Fund connects with people across the UK. As a newly created role, it offers real scope to define and develop the function, while playing a central role in strengthening the organisation’s voice and influence.
We are looking for a bold, creative Group Director of External Affairs to join our Senior Leadership Team. At a time when families need us more than ever, you will raise Family Fund’s national profile and influence, positioning the organisation as a trusted, evidence led voice on childhood disability, serious illness and the broader challenges facing low-income families. You will build and sustain strong relationships with policymakers, funders, and the public ensuring the organisation secures the visibility, support, and resources needed to drive lasting change for the families we serve.
You will lead an energetic, specialist team spanning communications, media, public affairs, partnerships and research, bringing these areas together through a joined up external engagement strategy that delivers real impact.
Some key responsibilities include:
- Lead our communications, media, public affairs, partnerships and research teams
- Raise Family Fund’s profile as a trusted national voice
- Build strong relationships with policymakers, media, funders and partners
- Help drive real change for families through influence and insight
Who we’re looking for
We are looking for an experienced leader who loves the power of communication, influence and connection.
Key attributes will include:
- Senior experience in external affairs, communications or public affairs
- A strong track record of influencing policy and engaging senior stakeholders
- Experience leading teams and working at senior level
- A warm, confident communication style and great relationship skills
- A real passion for Family Fund’s mission and social justice
This is an exciting, high impact role with the chance to make a genuine difference to families across the UK.
Candidate Briefing Pack
For comprehensive information about Family Fund, the role responsibilities and the person we are looking for, please download the Candidate Briefing Pack.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
- An up-to-date CV
- A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities at Russam.
Closing date for applications: Monday 2nd February 2026
Initial interviews with Russam: 17th and 18th February 2026
Interviews with Family Fund: 4th, 5th and 6th March 2026
Flexibility will be provided if needed - do let us know as soon as possible if you are unavailable on these dates.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.
Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.
Are you passionate about using data to make a positive impact and want to work for a charity that values compassion, accountability, respect, and equity? We’d love to hear from you. We’re looking for a CRM and Insights Manager to lead our supporter care strategy and maximise income through data-driven insights. In this pivotal role, you’ll manage our CRM system (Donorflex), optimise donor journeys, and ensure compliance with fundraising best practice and data protection regulations.
What you’ll do:
- Use data analysis to shape fundraising strategies and improve supporter experience.
- Manage and develop the Supporter Care team.
- Oversee donation processing, Gift Aid claims, and reporting.
- Drive efficiency and innovation in supporter engagement.
What we’re looking for:
- Strong experience in CRM management and data analytics.
- Excellent communication and leadership skills.
- Advanced Excel and data visualisation expertise.
- Knowledge of fundraising compliance and GDPR.
Working for us
As an employee you will receive the following benefits:
- Opportunity for some home working
- Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
- 25 days annual leave increasing to 29 with service (pro rata for part time employees)
- Enhanced Occupational sick pay scheme
- Home-made meals available in our onsite bistro
- Access to a group pension plan or continuation of NHS Pension (subject to criteria)
- Life assurance
- Free onsite parking
- Access to Blue Light Card scheme discounts
- Social events (such as photography group, quiz nights, picnics and more)
The client requests no contact from agencies or media sales.
Overview:
We are looking for a Digital Engagement and Outreach Lead to join our busy team.
This entry-level role will work across our organisation, and the successful candidate will gain valuable experience across areas including strategic thinking and digital planning, digital tools and AI integration, cross-team collaboration and communication, and measuring impact.
Reporting to the Deputy CEO, the successful candidate will be responsible for exploring and introducing innovative digital solutions across teams. Main duties will include: assessing current capabilities and objectives, identifying opportunities for ethical and impactful innovation, researching and testing initiatives that increase capacity and improve efficiency, and creating accessible guidance and training for staff and volunteers.In addition, the candidate will also be responsible for some administrative functions.
This is a great opportunity for someone looking to build a career in digital transformation, ethical tech, or nonprofit innovation, with real-world experience and meaningful impact.
This role is being funded by the Rank Foundation’s Time to Shine programme. This is a leadership programme to address both the increasing demands of the social sector to improve business capability skills and to address the wide-spread challenge of under-employment faced by many people.
As well as providing valuable funding for the position, the Time to Shine programme also incorporates a range of personal and professional development activities for the Time to Shine leader, their line manager and in turn, the whole organisation. Alongside your main duties listed here, the successful candidate will also participate in a structured programme of learning sessions (including residentials) to help your own development and progress as an emerging leader.
About CFAB:
CFAB supports children on the move between the UK and other countries and children who are
separated from their family in another country. The complexities of migration and international
separation can make many of these children particularly hard to support and particularly vulnerable
to abuse and exploitation. We ensure that children in these circumstances enjoy the same care,
protection and right to a family life as we would want for any child.
We are the only UK representative of the International Social Service network, and the only charity
in the UK with a dedicated international social work team. We are proud to have royal patronage
from HRH, Princess Alexandra.
Person specification: (Skills, Abilities, Knowledge and Experience)
• Excellent communication skills – both written and verbal
• Motivated and enthusiastic
• Attention to detail
• Highly organised with excellent time-management skills
• Basic familiarity with computers and Microsoft Office packages (Outlook, Word)
• A working knowledge of digital platforms and awareness of their ethical impact
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you the experienced charity leader that will take our operational delivery to the next level?
The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.
We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights.
What this job is all about
Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members
Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:
- Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
- Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
- Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
- Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
- Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.
What else might you be involved in?
Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above. This could include helping us to:
- Monitor and report on operational performance, identifying opportunities for innovation and growth.
- Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
- Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
- Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.
What are the skills and attributes you will need to be successful?
As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.
In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:
- Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
- Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
- Governance: Knowledge of UK charity governance and regulatory compliance.
- People Management: Confident in leading, motivating, and developing a small team and volunteers.
- Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.
As an experienced leader we would also expect you to have:
- Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
- Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
- Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
- Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
- Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.
Why join us?
FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver.
That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services.
We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.
How to apply
Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.
We plan to do first-round interviews through February and are hoping to appoint to the role in March.
Closing date for applications is Friday 30th January.
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Skills Development and Engagement Coordinator who will be involved in supporting the programme journey of a young person from when they have a confirmed place on our programmes to the point when they start their expedition or adventure with us. The successful candidate will also coordinate the delivery of our Expedition Workshops and manage our Workshop Facilitators.
If you are an energetic, mature, and motivated self-starter keen to take on new challenge come and help us prepare young people for adventure and to achieve their fundraising targets. You will need to be hard working, proactive, practical and organised, and have the self belief to be a confident communicator and empathetic to the different starting points of young people. You’ll be motivated by targets, and able to identify opportunities and foster relationships with young people and other stakeholders as part of our wider British Exploring Society community.
We welcome applications from individuals returning to work, looking to change sectors or to apply their skills in a new context. British Exploring Society is committed to equal opportunity and to building a team that represents a diverse variety of backgrounds, skills and perspectives. The more inclusive we are, the better we think we’ll be at delivering our charitable aims. We are an equal opportunities employer and do not discriminate on the grounds of gender identity, sexual orientation, martial or civil partnership status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
If you are interested in applying and require any accessibility adjustments to the interview process, please do let us know when you apply. Thank you.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be working in partnership with Spurgeons, who believe in creating brighter futures for children, young people, and families. As one of the UK's leading children's charities, firmly supported by Christian beliefs and values, Spurgeons helps vulnerable children and their families by delivering projects that support them and their communities to find long-lasting solutions to the challenges they face.
We are seeking a Supporter Engagement Manager to play a pivotal role in creating and nurturing meaningful connections that make Spurgeons' frontline services possible. Through building strong relationships with individuals, churches, and community partners, you'll inspire generosity and collaboration that lead to lasting impact.
As a member of the fundraising management team, you'll contribute to shaping and delivering the Fundraising and Engagement strategy while providing leadership and development for the Supporter Engagement Lead. You'll lead the implementation of Individual Giving and Church Engagement strategies to achieve agreed KPIs for income growth and supporter retention, while managing operational delivery of fundraising processes including supporter-centric donation platforms, thanking, banking, and Gift Aid compliance.
Working in collaboration with the wider team and marketing manager, you'll develop and deliver an annual programme of donor acquisition campaigns and donor-led appeals. You'll build and grow the Spurgeons Church Network, oversee the creation of resources and organisation of events to equip churches for prayer, giving, and community engagement, and research church denominations and networks to inform engagement activities. Managing budgets and reporting for individual and church engagement activity, you'll ensure cost-effective delivery and clear ROI.
The successful candidate must be able to demonstrate:
- Track record in fundraising and supporter engagement, delivering measurable income and retention growth
- Experience developing and implementing fundraising strategies, donor journeys and stewardship programmes
- Managing campaigns and appeals from planning to evaluation, using CRM systems to track KPIs and donor trends
- Strong understanding of individual giving, donor acquisition, retention and stewardship.
By month 3, you'll have audited current Individual Giving and Church engagement processes, delivered your first supporter email, and developed a 12-month roadmap for Individual Giving, Church engagement, and events. By month 6, you'll have launched the annual Christmas appeal and one community fundraising initiative, developed the regular giving programme and church engagement resources, and presented a 6-month review with data-driven recommendations. By month 12, you'll have fully embedded Individual Giving and Church engagement strategies, achieved agreed KPIs for income growth, and demonstrated improved donor retention through metrics.
This is an exciting opportunity to join a team that isn't just goal-driven, but fuelled by creativity, passion, and a love for bold ideas to drive positive change! You'll be part of a team that celebrates successes and believes in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Home based
Closing date: Sunday 1st February 2026
Charisma vetting interviews must be completed by Tuesday 3rd February 2026
1st round interviews with Spurgeons: w/c 9th February 2026
Final round interviews with Spurgeons: w/c 16th February 2026
We create family hubs where we’re needed most, so, when a family member needs support, turn to us.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.
We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.
We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.
The Role
Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.
This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.
This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.
Key Responsibilities
Leadership and Strategy
· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan
· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
Finance
· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.
· Ensure robust financial controls and compliance with regulatory requirements.
· Manage cashflow, reserves, and risk, supporting strategic financial planning.
· Lead on financial reporting to the Board and relevant committees.
· Oversee payroll, pensions, and financial administration.
· Managing the annual audit process and liaising with auditors
· Liaising with tax specialists on VAT, corporation tax and other matters as required.
· Liaising with the Treasurer on all key financial matters on a quarterly basis
Business Operations
· Ensure efficient delivery of office services and a safe, well-maintained working environment.
· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs
· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation
· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
· Manage contracts, suppliers, and internal processes to ensure value and efficiency.
· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.
· Lead on the annual insurance renewal process
HR and People Development
· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.
· Embed inclusive HR policies and practices aligned with MediCinema’s values.
· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.
· Support line managers in developing high-performing, motivated teams.
· Ensure compliance with employment law and HR best practice.
· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.
Governance and Compliance
· Maintain up-to-date policies and procedures across finance, HR, and operations.
· Ensure compliance with legal, regulatory, and safeguarding requirements.
· Support the CEO and Board with governance processes, reporting, and policy development.
The Person
Experience and Background
We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.
You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.
Skills and Qualifications
· Professional accounting qualification (ACA, ACCA, CIMA or AAT)
· Strong understanding of HR, IT, risk management, and governance in small teams
· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)
· Excellent project management and strategic planning skills
· Strong interpersonal skills and the ability to lead and mentor others
· A proactive, organised, and solutions-focused approach
How to Apply
Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
About the team
The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed.
We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle.
We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone.
Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio.
The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early.
The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery.
Key responsibilities
- Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets.
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships.
- Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning.
- Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission.
- Support senior colleagues on major prospects with briefings, meeting notes, and follow ups.
- Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k–£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce.
- Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team.
- Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams.
- Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting.
- Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes.
- Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation.
- Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities.
- Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team.
- Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team.
- Share know‑how and peer‑coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues.
- Attend Impetus events to provide support to Philanthropy team.
Person specification
Essential
- Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations.
- Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.
- Experience developing partnerships and managing an allocated portfolio of donor relationships.
- Excellent research and prospecting skills.
- Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM.
- Strong planning and organisation skills – build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early.
- Excellent written and verbal communication skills, with strong bid-writing and storytelling ability.
- Ability to grasp and convey complex ideas, including Impetus’ model and the private equity industry.
- Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate.
- Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail.
- A commitment to Impetus’ mission
- Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people.
Desirable
- Knowledge of the youth, education or employment sectors.
- Experience fundraising for grant makers, infrastructure organisations or intermediaries.
- Digital fundraising skills.
- Ability to think innovatively.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 1st February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Monday 9th - Tuesday 10th February 2026.
2nd Interviews will take place on Tuesday 17th February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
