Family engagement manager jobs
Does every child have the right to "sparkle"? We think so.
At Thriving Through Recreation, we believe that equitable access to hobbies, sports, and the arts is a fundamental part of growing up. We work with children and young people navigating social, emotional, or educational difficulties, helping them find and fund the activities they love in their own communities.
We are looking for a proactive, empathetic, and highly organised Activities Support Co-Ordinator to join our team.
The Role
Working directly with our CEO, you will be the engine room of our Activities Support Programme. This is a primarily remote role, but because our heart is in the community, you must be based in Cambridgeshire to facilitate local connections and occasional travel within the county.
Your day-to-day will involve:
- Connecting: Triage and assess applications, building relationships with families and referring professionals to understand a child’s unique needs.
- Vetting: Conducting risk assessments and due diligence to ensure every activity provider we partner with meets our gold-standard safeguarding requirements.
- Facilitating: Managing the "matchmaking" process—finding the right club, negotiating payments, and tracking the budget.
- Evidencing: Collecting the stories and data that prove our impact, helping us grow and reach more young people.
Who You Are
You are someone who balances a big heart with a sharp eye for detail. You understand that "equity" means doing whatever it takes to level the playing field.
- Experienced: You have a background in social work, youth work, teaching, or a related field. You’ve worked with families facing disadvantage, and you know how to navigate complex family difficulties.
- Qualified: A degree or certification in Social Work, Youth Work, Education or a related field.
- Safeguarding Savvy: A deep understanding of safeguarding principles and child protection procedures.
- Independent: You’re comfortable leading frontline operations autonomously and can manage a budget with precision.
- A Multitasker: Ability to manage a budget, family case load and calendar without breaking a sweat.
- A Great Communicator: Whether you’re on a video call chatting with a parent and child about finger painting or liaising with a local activity provider, you can adjust your style to build rapport instantly.
- Local Knowledge: As a resident of Cambridgeshire, you’ll use your local insight to help expand our reach across the county.
Why Join Us?
- Be a Pioneer: You’ll be instrumental in shaping the future of a rapidly growing charity.
- Impact-Focused: You will see the direct results of your work as children gain confidence and thrive through recreational learning.
- Flexible & Inclusive: We offer remote working and value your unique journey. We encourage applications that evidence these requirements through paid or unpaid roles, as well as personal and professional experience.
Thriving Through Recreation is committed to safeguarding and promoting the welfare of children. All short-listed applicants will need to submit a Safeguarding Self-Declaration Form, and all appointments are subject to an enhanced DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Redcar & Cleveland.
Location – This role is both community-based in Redcar & Cleveland, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Middlesbrough, Stoke-On-Trent and Scotland) or travel to our London office.
Salary – Up to £35,000 DOE
Employment Type – Permanent
Team – Communications team
About you
We are looking for someone who can demonstrate the following:
- Significant experience in a communications role, including experience with copywriting and content creation.
- Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
- The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
- Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges.
- Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva.
About the role
The responsibilities of this role include:
- Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities.
- Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
- Support effective communications with stakeholders across sectors including community, health, education and local organisations.
- Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials.
- Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives.
About us
Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.
About our benefits
- Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
- 25 annual leave days per year plus bank holidays.
- £100 contribution towards your professional body membership.
Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.
To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough.
Location – This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office.
Salary – Up to £35,000 DOE
Employment Type – Permanent
Team – Communications team
About you
We are looking for someone who can demonstrate the following:
- Significant experience in a communications role, including experience with copywriting and content creation.
- Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
- Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English.
- The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
- Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges.
- Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva.
About the role
The responsibilities of this role include:
- Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities.
- Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
- Support effective communications with stakeholders across sectors including community, health, education and local organisations.
- Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials.
- Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives.
About us
Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.
About our benefits
- Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
- 25 annual leave days per year plus bank holidays.
- £100 contribution towards your professional body membership.
Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.
To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.
The client requests no contact from agencies or media sales.
About The Role
Join us as Marketing & Communications Manager and play a pivotal role in promoting Place2Be’s services and mission: ensuring no child has to face mental health issues alone.
In this role, you’ll work closely with key stakeholders to plan, implement, and evaluate marketing and communications strategies that drive engagement and impact. You’ll lead projects from brief to delivery, collaborating with our digital and design teams to create campaigns that truly resonate.
This is an exciting opportunity for a strategic thinker with strong project management skills and a passion for making a difference. If you’re ready to help shape the future of children’s mental health support, we’d love to hear from you.
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 11 May 2026
1st Interview date: 13 May 2026 via Teams
2nd Interview date - 21 May 2026 - In person
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
- Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
- Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
- Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
- Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
- Support the Database Manager in designing and monitoring database KPIs.
- Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
- Support fundraising stewardship through event management, automated workflows and mailing list coordination.
- Process and record Gift Aid declarations in accordance with HMRC guidelines.
- Maintain high standards of data quality, GDPR compliance and robust data controls.
- Administer user access and database security settings in line with internal policies and GDPR.
Data Reporting and Insights
- Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
- Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.
Staff Training and Support
- Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
- Manage data-related enquiries and provide timely support.
Cross Function Collaboration
- Work closely with the Database Officer to align on day-to-day data processing and support.
- Partner with the Finance Team on reconciliation and reporting.
- Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.
Other
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to change the world?So do we. Join us…
Salams, peace and hello… I’m Joe, the Director at The Aziz Foundation. We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country and the wider world. Through our flagship university Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees as well as working with employers to facilitate work experience and internships for young British Muslims.We have also supported a wide range of charitable initiatives including funding of historic buildings, community sports, research into discrimination, inter faith activities and the engagement of British Muslims in the democratic process of our country.
Do you want an exciting comms & public affairs role that’s important for our country… keep reading… if you want an easy job… stop reading
At a time of great polarisation in our country, we need more than ever to be able to communicate well. That doesn’t mean preaching to the converted.We are non-partisan politically – we recognise that as a country we need to come together.In order to do that, the first thing we need to do is to communicate.We need to be able to engage with everyone in the country regardless of faith or ancestry.
This is a new and vital role for the Foundation, involving development and implementation of a new strategy for comms and public affairs.The aim is to ensure the Foundation can achieve its charitable objects by promoting awareness of all our activities to a range of stakeholders including Aziz Scholarship Alumni, university partners, employer partners, secular and Muslim charity partner organisations, partner organisations of other faiths, journalists, influencers, policy makers and politicians.
The successful candidate will have the opportunity to develop a new strategy from scratch and to then lead on implementation.The Senior Comms and Public Affairs will manage external communications across all mediums and platforms for the Foundation ensuring our messages are clear, consistent and reflective of the Foundation’s charitable objects and values.
And who will you be working alongside?Only the best people…
Our website lists all the team and you’re welcome to LinkedIn stalk us.Having worked in the charity sector for almost 30 years, I can honestly say this is the most hard-working team I’ve ever been a part of.You can expect a really supportive, hard-working team alongside you that pitch in when you need any help or support.We look for solutions, not barriers. We will expect the same of you.It’s a collegiate team with high mutual expectations. Our board is also very hands on so you will certainly engage with the Aziz family as part of your role.
How to apply:
Read the full job description here on CharityJob. At the end of the job description document there is detailed guidance on the application process and on how to submit a good quality application. We strongly suggest that you read this
Upload CV and a Supporting Statement that is specific to this role onto the CharityJob platform
Closing date:
09:00 on 11th May 2026
Please note that we reserve the right to close the vacancy prior to the deadline in the event that we receive a high number of applications. To avoid disappointment, you are advised to apply as soon as possible.
Interviews likely to be during w/c 18th May 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CITY HARVEST
Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,
manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a
week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a
satellite site at New Covent Garden Market. City Harvest rescues food, people, and the
planet by diverting food waste and providing life-changing support to communities across
London.
Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to
food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects
supporting the elderly and socially isolated, social pantries, community kitchens, refugee
hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while
making a real difference.
ABOUT THE ROLE
The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.
Key stakeholder comms
- Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
- Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
- Digital campaign marketing.
- Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
- Website management.
- Press coverage - reactive press office management, press release writing, image archiving.
- Run GDPR compliant email marketing campaigns.
- Internal comms – responsible for the staff newsletter.
KEY RESPONSIBILITIES
- Brand management
- Social media management
- Campaign management
- Newsletters - Mailchimp
- Content creation/ archiving
- Press office
- Creation of marketing materials
- Managing budget
- Website updating/editorial
- Managing third-party website support & SEO specialist
KEY DELIVERABLES
Collaboration
- Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
- communications between departments.
- Newsletter management for internal comms and external stakeholders.
- External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
- brand consistently applied across all materials, including its use by partner organisations.
- Manage stakeholder partnerships: PR, press releases, event materials, branding.
Support
- Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
- Assist all departments in their internal and external communications needs
- Ensure consistency and timely delivery of events and communications plans
- Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
- Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.
Fundraising focus
- Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
- Showcase corporate partnerships across the website and socials to attract new business.
- Promote challenge events, individual giving campaigns and corporate volunteering.
- Work with the fundraising team on large annual campaigns such as The Big Give
- Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
- Ability to tie communications directly to impact & income.
- External newsletter highlighting fundraising.
Campaigns
- Clear and compelling content creation to meet the needs of the organisation’s targets.
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
- Balance short-term campaigns with long-term brand building.
- Plan timelines and content calendars.
- Deliver to deadlines often with last-minute changes.
- Ability to use data insights to inform decision-making and future approach/design.
Financial responsibility
You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.
Organisation-wide responsibility
- Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
- Comply with relevant data protection policies, ensuring General Data Protection
- Regulations (GDPR) are considered when making plans and decisions.
- Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.
ABOUT YOU
- Sympathetic to and aligned with City Harvest’s mission.
- Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
- All-rounder and self-starter.
- Creative and able to create content with ease.
- Ability to push back diplomatically and maintain boundaries even with leadership.
ESSENTIAL SKILLS & EXPERIENCE
- 3+ years’ experience in a similar role
- Strong time-management and organisational skills
- Experience with online community building
- Proficient with Canva
- Brand management experience
- Content marketing with GA knowledge
- Experience across a range of roles across the communications and marketing mix
- Strong copy writer and attention to detail
- Great ethical storytelling for supporter engagement
- Excellent interpersonal and communication skills and the ability to build healthy work relationships
- Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
- Problem-solving skills and positive, proactive "can-do" attitude
- Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
- Experience working with Outlook, and Google products etc.
DESIRED SKILLS & EXPERIENCE
- Communications & marketing experience gained within the third sector
- Fundraising communications experience or working alongside fundraising teams
- Experience of public relations
- Ability to interpret data analysis and evaluate campaigns
- Ability to assess and advise on any reputational risk, including sensitive stories and issues
QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST
- Charitable
- Compassionate
- Community-focused
- Aspiring
- Trustworthy
- Collaborative team player
JOB DETAILS
- Job Type: Full-time, permanent, Monday to Friday
- Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
- Salary: £37,500 per annum
- Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)
City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.
We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.
At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.
The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Application deadline: 24th November at 9am GMT.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do a job that is amazing!
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional support needs or disability to have fun and take a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
Our holiday and weekend activities give parents and carers a break while providing participants with a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
Family day activities bring families together to create special memories and enjoy time with others who share similar experiences. Coordinators develop and facilitate activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisational and communication skills.
Full and part-time positions available, and coordinators are required to work most Saturdays. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed. Activities are delivered across Kent, so some travel is required.
It’s essential that applicants have their own car and preferably willing to drive a minibus (full training provided). Immediate start available.
Apply today.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


About Us:
Stephen’s Children UK is a Christian charity dedicated to providing financial support to the existing and well developed Stephen’s Children ministries in Egypt’s garbage slums outside of Cairo.
These programs are staffed by over 1,500 dedicated and compassionate individuals ready to make a difference. Over 20% of Stephen’s Children staff members grew up in these same impoverished communities. They come back with the hope to break the cycle of poverty for others, instilling a culture of hope by nurturing hearts, training minds, and teaching our families the strength of God’s love, though the provision of schools, healthcare, home visits, summer camps and much more.
As part of our ongoing growth and efforts to expand our reach in the UK, we are looking for a dynamic, passionate, and experienced Charity Fundraiser with strong social media and digital marketing skills.
Role Overview:
As a Charity Fundraiser with Social Media and Digital Marketing experience, you will play a pivotal role in raising awareness and funds for our cause. You will leverage your expertise in fundraising, social media strategy, and digital marketing to develop and execute innovative campaigns that inspire individuals and organisations to engage and contribute. This is an exciting opportunity to make a tangible impact through creative and strategic digital campaigns.
We are in early discussions with a potential Patron which would significantly boost our profile, and we are in particular looking to develop partnerships with large corporate donors in line with their CSR obligations.
You will be reporting to the UK Trustees.
Key Responsibilities:
Although mostly working autonomously, you will be working with, and representing SCUK on the international Marketing and Communications Advisory Group to ensure a cohesive approach (the Communications and fund raising teams from the various Stephen’s Children entities in other nations):
- Fundraising Strategy & Campaigns:
- Develop and implement fundraising strategies that align with the charity’s mission and goals.
- Manage and grow fundraising campaigns across multiple platforms, including social media, email, and digital channels, as well as occasionally organising and attending fund raising events.
- Identify and engage potential donors, sponsors, and corporate CSR partners to grow the charity’s financial support base.
- Organize and manage online and occasional in person fundraising events, appeals, and virtual initiatives.
- Social Media & Digital Marketing:
- Create and manage engaging content across various social media platforms (Facebook, Instagram, X (Twitter), LinkedIn, etc.) to promote fundraising efforts, events, and the charity's mission.
- Develop and execute digital marketing campaigns, including email marketing, paid ads, and influencer collaborations.
- Build a strong online community of supporters and engage with followers through comments, messages, and interactive posts.
- Ensure consistent messaging and branding across all digital channels.
- Donor Relationship Management:
- Maintain and nurture relationships with current and prospective donors through regular communication, updates, and stewardship.
- Coordinate and distribute newsletters [?] and reports for donors, showcasing the impact of their contributions.
- Content Creation & Storytelling:
- Collaborate with the global content team to create compelling communications to a UK audience that showcase the charity’s impact and inspire action.
- Write fundraising appeals, success stories, and content that resonates with various audiences.
- Analytics & Reporting:
- Use digital analytics tools to measure the success of campaigns and track fundraising progress.
- Provide regular reports on social media performance, campaign effectiveness, and donor engagement.
Key Requirements:
- Proven experience in fundraising, particularly within the charity sector or a related field.
- Demonstrated ability to engage and grow online communities and donor bases.
- Strong understanding of digital marketing, with a focus on social media and online campaigns.
- Excellent communication and writing skills, with the ability to craft compelling content for different digital platforms.
- Excellent interpersonal and presentation skills to effectively communicate when speaking in person to supporters and potential supporters, including Trust and Corporate grant applications.
- Creative mindset with the ability to think outside the box to drive engagement and fundraising results.
- Proficiency in social media management tools and digital advertising platforms.
- Familiarity with fundraising platforms (e.g., JustGiving, GoFundMe, Virgin Giving etc) and donor management tools (e.g. Raiser’s Edge etc.)
- Strong analytical skills with the ability to track, measure, and report on campaign performance.
- Strong organisational and project management skills with the ability to manage multiple campaigns at once.
- Passionate about the charity’s mission and Christian values, and committed to making a difference.
- Availability to visit the work in Cairo at least once per year (funded by the Charity).
- Ability to work independently and as part of a collaborative international team.
- Knowledge of GDPR and data protection regulations as they pertain to online fundraising and social media.
Desirable Skills:
- Previous experience working with corporate donors, Trusts or high-net-worth individuals.
- Knowledge of current fundraising trends and best practices.
- A network of contacts in the fundraising or charity sector.
- Previous experience in organizing virtual or hybrid fundraising events.
- Understanding of the UK charity landscape and fundraising regulations.
Why Join Us?
- Be part of a passionate and dedicated organisation making a real difference in people’s lives.
- Work with international counterparts in a dynamic, creative environment where your ideas and contributions will be valued.
- Flexible working hours, mostly remote.
If you are an innovative, results-driven fundraiser with a passion for social media and digital marketing, we would love to hear from you. Apply today and help us create a brighter future for those in need!
How to Apply:
Please send your CV and a cover letter detailing your relevant experience to the email shown.
Please ensure your cover letter highlights your fundraising experience and examples of successful digital marketing campaigns and corporate sponsorship initiatives that you have led or contributed to.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is the world’s leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 75+ countries in the past 25 years, and we still feel like we’ve just started. We are truly changing the world one smile at a time!
Role Summary:
We are looking for a highly skilled Communications Manager to lead and execute communications efforts for Smile Trian UK. Working in close collaboration with Smile Train’s Communications Team in HQ, you will support executing the global communications strategy at the local-level for Smile Train UK to elevate the organization’s global voice and inspire philanthropic engagement.
Through communications excellence and effective management of Smile Train UK’s PR and organic social media, you will amplify the many powerful stories of our cleft treatment and care programs partners, and patients in ways that strengthen connection, elevate understanding, and expand global impact.
If you are passionate about leveraging your communications skills to advocate for Smile Train’s purpose — to empower local medical professionals and create sustainable, long-term solutions for children and families affected by clefts around the world – then this is the right role for you!
This is a full-time, hybrid opportunity starting as soon as possible. You will be based in our London Bridge Office on Wednesdays and Thursdays and there will be periodic travel on a needs basis.
Reports To: UK Fundraising Director
Key Responsibilities:
- Execute Smile Train UK communications efforts in alignment with global communications plans and standards to increase awareness of cleft lip and palate and Smile Train.
- Align local Smile Train UK public relations plans and media vendor partnerships with the global PR strategy, ensuring agencies align with Smile Train’s goals, brand voice, and strategic priorities.
- Manage Smile Train UK media outreach to the press to generate awareness and publish timely news through press release development, media pitches, media alerts, op-eds, etc. in alignment with global standards and priorities
- In collaboration with Smile Train headquarters, develop and execute Smile Train UK’s organic social media content and campaigns to enhance engagement, grow reach, and strengthen Smile Train UK’s brand presence across all platforms.
- Effectively manage external Smile Train UK PR and organic social media agencies and ensure all activities are completed on time and within budget
- Collaborate with the Smile Train HQ Communications Team to develop global communications campaigns and execute localization for Smile Train UK
- Collaborate with the Smile Train HQ Website Team to align UK specific content pages on the Smile Train UK website as required
- Collaborate with the Smile Train UK Fundraising Team as needed for communications and content support, including event support (e.g. invites, event materials, speeches, videos) and impact and annual report development.
- Support implementation of global brand standards through local alignment of assets, toolkits and messaging with global brand guidelines
- Report to senior stakeholders on performance of Smile Train UK’s PR and organic social media
- Build and manage Smile Train UK’s PR and organic social media budgets, handle invoice processing, and ensure expenses remain within budget
- Other duties as appropriate for this role.
Supervisory responsibilities: No permanent staff supervisory responsibilities
Required Education and Experience:
- 5+ years of experience working in a Communications role, with a proven track record of driving PR and organic social media; in the non-profit sector or comparable commercial environment.
- Bachelor’s degree or equivalent in Communications, Public Relations, Marketing, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
- Strong understanding of major social media platforms and tools.
- Passion for communications and public relations with the ability to connect the dots to drive awareness across the UK.
- Strong oral and written communication skills, with the ability to adapt messages to varied audiences.
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Strong team player with excellent professional and interpersonal skills to effectively collaborate across a global team.
- Effective project manager who is detail-oriented with strong organisational and time management skills.
- Experience managing external agencies.
- Able to function both independently and as part of a global team.
- Familiar with the Microsoft Office suite (Outlook, Excel, Word, and PowerPoint).
- Flexibility to work evenings and weekends when necessary to ensure all external communications are handled efficiently and appropriately.
- Passion for Smile Train’s purpose and values.
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £40-50
Travel: Ability to travel, when necessary, for agency partner meetings, organizational events, and periodically as required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
Salary: £48,000 per annum
Contract Type: Permanent
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To : Associate Director Advocacy & Campaigns
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable.
In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.
We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance.
INTERVIEW STAGES
The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):
- First-round interview w/c 1 June 2026
- Second-round interview w/c 15 June 2026
Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task.
ABOUT THE ROLE
Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions.
The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44’s ability to influence decision-makers and shape public discourse.
Mission 44’s impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact.
The role will lead and manage Mission 44’s policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence.
The role also plays a critical role in advocacy and external engagement, ensuring Mission 44’s voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level.
ROLES AND RESPONSIBILITIES
POLICY
- Lead the development and delivery of Mission 44’s policy strategy, aligned to organisational priorities and focused on driving systemic change for young people
- Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers
- Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44’s influence
- Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels
- Work cross-functionally to align policy priorities with external engagement and advocacy activity
- Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations
- Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach
- Account manage Mission 44’s external policy and research partners and consultants, ensuring high-quality delivery and value for money
CAMPAIGNS
- Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action
- Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches
- Work cross-functionally with communications and partnerships teams to maximise influence
- Identify and leverage key moments, partnerships and platforms to elevate Mission 44’s voice and policy agenda
- Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences
RESEARCH
- Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable
- Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence
- Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
- Strong experience in policy development with a track record of influencing decision-makers
- Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives
- Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas
- Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods
- Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives
- Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors
- Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses
- Experience leading projects and managing external partners
- Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas
DESIRABLE
- Experience working in or with government, think tanks, charities or advocacy organisations
- Experience in working with young people to create campaigns or advocacy initiatives
- Knowledge of UK and/or international policy landscapes relevant to Mission 44’s focus areas
- Familiarity with youth engagement approaches and/or incorporating lived experience into policy development
- Experience working with high-profile stakeholders
- Understanding of media and communications as a tool for policy influence
PERSONAL QUALITIES
- Passionate about creating a fairer, more inclusive future for young people around the world
- Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment
- Strong relationship builder
- Collaborative mindset, with the ability to work cross-functionally and bring others with you
- Confident and persuasive, with the ability to engage and influence senior audiences
- Analytical and curious, with a strong attention to detail
- Resilient and adaptable, with the ability to manage competing priorities and ambiguity
- Works flexibly and proactively without close supervision
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and acccess to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
Mission 44 is a charity launched by Lewis Hamilton to drive change so that every young person can thrive in school and access great careers in STEM.
The client requests no contact from agencies or media sales.
Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.
A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.
With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.
To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.
The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.
If you have any questions about the application or recruitment process, our contact details can be found in the job pack.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
The client requests no contact from agencies or media sales.
Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people’s financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme.
About Breaking the Cycle
Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals—including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse—to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector.
About the role
The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership—driving growth, managing risk, and ensuring strong governance and safeguarding.
Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities—including digital expansion—and securing long-term investment and impact.
About you
We’re looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You’ll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders—from senior leaders to frontline delivery teams.
Comfortable presenting both in-person and online, you’ll also have experience chairing steering groups and driving alignment across partners. You’ll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you’ll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Ronald McDonald House Charities UK is seeking a proactive and creative Mass Participation Events Manager to lead the delivery and growth of our mass participation portfolio. The role will lead on the strategy, performance and delivery of our challenge events programme, ensuring events achieve agreed income and participation targets and work closely with the Head of Mass Engagement to shape and test future Ronald McDonald House Charities UK owned mass participation events, supporting sustainable, diversified income growth.
Key Responsibilities:
Event Strategy & Planning
- Develop and deliver a clear strategy for challenge and mass participation events, aligned to fundraising targets and audience engagement objectives.
- Identify and assess new event opportunities, including third party and bespoke challenges, to diversify and grow income.
- To play a key role in developing new events, taking them to market and adopting a test and learn approach in collaboration with the Head of Mass Engagement & wider Engagement Directorate.
Event Delivery & Logistics
- Support the Senior Event Fundraiser to lead the end-to-end management of events, including budgeting, planning, supplier coordination, risk management, and on-the-day execution.
- Ensure all events are delivered to a high standard, providing an exceptional experience for supporters.
Supporter Engagement & Stewardship
- Build strong relationships with event participants, providing excellent supporter experience and tailored stewardship journeys.
- Support the development, delivery of and evaluation of effective supporter journeys across the events portfolio, focused on maximising net return and supporter retention.
- Create and develop engaging communications and materials to inspire fundraising and deepen supporters’ connections to the charity.
Marketing & Promotion
- Lead the delivery of an audience and insight led events marketing programme, working closely with the Brand, Communications and Digital team to maximise participation and net return.
- Keep abreast of income and data trends across the sector to help inform future activities and events fundraising programmes.
Monitoring & Evaluation
- Agree and deliver against ambitious income and acquisition targets, maintaining costs within agreed budgets.
- Set, manage and report against budgets, milestones and KPIs across the events portfolio, demonstrating accountability for performance.
- Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience.
- Produce regular performance reports and insights for internal stakeholders
Collaboration & Partnership
- Work closely with senior managers and colleagues across the department to maximise opportunities for collaboration and integrated delivery.
- Build and maintain effective relationships with key stakeholders, including but not limited to - McDonald’s Relationship Team, House teams, fundraising partners, suppliers and third party event organisers.
Skills & Experience
Essential
- A proven track record of excellent management of an event portfolio to meet income and acquisition targets.
- Experience of delivering data and insight led marketing and stewardship programmes to drive acquisition and net income.
- Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
- Line management and team development experience.
- Knowledge of health and safety, risk management in event delivery & fundraising compliance.
Desirable
- Experience of virtual fundraising and development of new events.
- Ability to plan, prioritise and balance a busy and varied workload.
- Familiarity with digital fundraising platforms and MS Dynamics.
- Experience supporting innovation or new product development, working with agencies to deliver new fundraising products.





