Family engagement manager jobs

Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
 

About you:

The Information Manager is an exciting role at MDUK, that will sit within the Services and Support team.

You'll:

• Work alongside the Head of Health Information and Engagement to develop and maintain of our high-quality, accessible information resources for people living with muscle wasting conditions.

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• Play a pivotal role within the Health Information and Engagement Team, helping ensure that people affected by muscle wasting conditions have access to trustworthy, user-focused content in both digital and print formats.

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• Be responsible for the high quality of our information portfolio throughout its lifecycle - from production to review, covering a range of subjects including condition-specific health information, practical advice, lifestyle guidance and welfare support.

About us:​

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.​​

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Values and behaviours:​

• A positive attitude and approach that reflect the charity’s values.
   
• Seek opportunities to contribute to the development of the charity.
   
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
   
• Always demonstrate role model behaviour.​

Benefits:​

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
 

Location: We operate a hybrid model (home and office, London SE1). ​

Closing date: ​Sunday, 24th May 2026

NB Interviews likely to be held on the W/C 10th June 2026

Please download the job description to see full role responsibilities

Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map? 
 
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.

​As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.

​We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.

​This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care. 

What you’ll be doing:

• Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals. 
• Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage 
• Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors. 
• Leading crisis communications - protecting our reputation calmly and decisively when it matters most. 
• Translating complex policy and social care issues into accessible, powerful content for diverse audiences. 
• Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals. 
• Working with our Partnerships & Communities team to turn high-profile community programmes and brand partnerships into media ready stories.
• Supporting and developing confident spokespeople at every level of the organisation.
• Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks. 

Our ideal candidate:

• ​Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector. 
• ​Media instinct - You know a story, you know how to place it, and you know when to act fast. 
• ​Strategy - Experience designing and delivering media strategies with measurable outcomes. 
• ​Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
• ​Relationships - A strong network of media contacts or the ability to build one quickly across sectors. 
• ​Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories. 
• ​Collaboration - Proven ability to work across teams, influence senior leaders and align messaging. 
• ​Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences. 

Why join us

• You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
• Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. 
• A collaborative, values-driven team where your work will be seen, valued and celebrated 
• Opportunities to travel nationally and attend sector events and media moments. 
• A contributory pension scheme to help you plan for the future. 
• Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app. 

If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

Do you have experience delivering exceptional events and are ready to take the next step in your career?

Great Ormond Street Hospital Charity is hiring for two Event Managers to join our Special Events team. One position is permanent and the other is a 6 month FTC. 
 

This is an exciting opportunity for someone who thrives in a fast-paced environment and wants to play a key role in creating high-profile, memorable events that make a real difference. From concept to delivery, you’ll help bring inspiring experiences to life while developing your skills within one of the UK’s leading charity events teams.

Salary

The salary for this position is £42,131 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector.  To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

As an Events Manager, you will lead the planning and seamless delivery of a portfolio of high-profile Special Events throughout the year, ensuring every event aligns with and supports GOSH Charity’s fundraising strategy.

You’ll play a central role in building strong relationships with the committees that support our events, working collaboratively to deliver exceptional experiences, maximise fundraising opportunities, and inspire long-term supporter engagement. This is an exciting opportunity to make a meaningful impact while delivering memorable events for one of the UK’s most recognised charities.
 

This is a hugely varied role where you will be involved with:
 

• Full management of event logistics.
• Ensure all events and other associated work undertaken are delivered to the highest standard.
• Work with and managing high level supporters and committees to develop events income.
• Day to day management of project team members who are working on the same event.
• Support and attend the portfolio of events and committee meetings (regularly requiring out-of-hours work.)
• Contribute to the Special Events team business planning processes on a regular basis. 

Skills, Knowledge and Expertise

• Good working knowledge of events production, venues, potential suppliers etc. 
• Proven track record of managing and delivering high level events.
• Evidence of working with external fundraising committees/HNWI to deliver successful events.
• Prior experience of budget management, including forecasting and planning.
• Exceptional communication skills both written and verbal. 
• Excellent problem-solving skills with a proactive approach and mind-set.
• Brilliant time management and task prioritisation skills.
• Highly resilient with the ability to manage changing priorities. 

About the team 

The Special Events team manages a comprehensive and diverse programme of 20-30 high-end events per year to raise funds, raise awareness and support the work of the hospital. The team produce many of the charity flagship events, such as black-tie gala dinners at the Natural History Museum and our annual Christmas Carol Concert, with the events raising between £100,000 to £1.5 million. In addition, the Special Events team works on a range of enrichment events for the patients at Great Ormond Street Hospital, like the annual winter party, The Snow Ball. The team holds relationships with a large external supporter base of high-value senior volunteers and committees who are pivotal to the success of the events. The team also act as an event agency for the rest of the charity, working with colleagues to deliver their event needs such as drinks receptions and stewardship events.

The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.

Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.

Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.

Key Responsibilities:

Supporter Journey Development & Design

· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.

· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.

Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.

· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.

· Lead for data, compliance and technical troubleshooting.

Data Selections & Audience Targeting

· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.

· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.

· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.

· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows

· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.

Supporter Loyalty & Stewardship Communications

· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.

· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.

· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.

· Lead for your team adhering to GDPR-aligned audience management and safe data activation.

Leadership & Collaboration

· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.

· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.

· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.

Knowledge, skills and experience needed:

· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation

· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.

· Familiarity of audience targeting segmentation and data selections.

· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.

· Proven ability to lead teams and manage complex, cross‑functional projects.

· Strong analytical mindset with the ability to translate insight into action.

· Excellent communication and stakeholder‑management skills.

· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.

· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.

· Demonstrable budget development and management experience.

· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.

· Ability to distil complex data into simplified actionable insights that build the programme.

· Curious, analytical, and comfortable working with data and making driven decision‑making.

· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.

· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.

· Experience of coaching internal stakeholders, with strong workshop facilitation experience.

· Committed to continuous learning and innovation.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £56,000 per annum, plus benefits. 

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

We are seeking an experienced, driven and creative Marketing Manager to join Nottingham Hospitals Charity at a senior level. As a key member of our team, you will play a pivotal role in working alongside our appointed agency to shape and implement multi-channel marketing plans that support fundraising, engage existing and new supporters as well as bringing our brand to life.

This is an exciting opportunity to work as a 360-marketer, utilising your expertise in various channels and collaborating with stakeholders across the organisation and external agency partners. You will lead on planning, delivering, and evaluating marketing campaigns to maximise the charity’s impact.
 

Key responsibilities

• Lead the implementation of the NHC marketing plan and introduce content marketing initiatives, ensuring alignment with charity goals
• Lead on brand awareness campaign to improve awareness, engagement and income
• Be key point of contact with appointed agencies to deliver the marketing and development strategy
• Lead on income generating marketing campaigns from initial concept to delivery and evaluation, ensuring they deliver measurable results
• Work alongside the Communications and Media Manager to oversee the creation and distribution of content across various channels, including digital, social media and email
• Lead on e-marketing from ideation to delivery to support fundraising, supporter and NUH engagement
• Drive fundraising marketing, working closely with Fundraising Leads to identify opportunities and evaluate supporter needs, using insights to inform marketing activity
• Support campaign management, supporter engagement and awareness for Legacy and in-memory giving
• Implement brand guidelines consistently, ensuring all marketing activity reflects Nottingham Hospitals Charity’s values and identity
• Lead on marketing planning to ensure appropriate cadence of communications to supporters and donors
• Repurpose content to ensure maximum engagement and reach
• Collaborate with internal stakeholders, including NUH Trust Communications teams to create integrated marketing plans that support diverse audience engagement opportunities
• Drive successful lead generation initiatives to deliver data acquisition, conversion and increased income
• Stay up to date with industry trends and best practices to identify innovative opportunities for growth

About you

• Proven experience as a 360-marketer, delivering multi-channel marketing campaigns to diverse audiences and achieving measurable results
• Have demonstrable experience of bringing a brand to life with internal and external audiences
• Strong knowledge of content marketing, audience segmentation, and repurposing content for different platforms
• Experience in implementing brand guidelines and maintaining brand consistency across all marketing outputs
• Excellent project management skills, with the ability to manage multiple campaigns simultaneously and deliver on time and within budget
• Exceptional communication and relationship-building skills, with the ability to collaborate effectively with internal and external stakeholders
• Analytical mindset, with experience conducting market research and using insights to inform marketing plans
• A proven track record of driving successful lead generation initiatives
• Creative and proactive approach, with a track record of identifying and implementing innovative marketing ideas
• A keen eye for detail and excellent copywriting skills
• Demonstrable experience in line management, including the ability to mentor and develop team members

Marketing experience

• A minimum of three years’ experience in a marketing environment, with a proven track record of delivering impactful campaigns
• An understanding of the charity sector and/or prior experience in a fundraising environment is desirable
• Experience working with CRM systems is also desirable

 For an informal chat about the role, contact Sam Cousens at Nottingham Hospitals Charity. 

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

CUF wants to build flourishing communities and tackle poverty, by partnering with churches and groups all over England, and we are looking for a Philanthropy Manager to shape and grow a major gifts programme which has been identified as a key opportunity for growth. You’ll be working closely with our Head of Fundraising and Communications in a small team that values fundraising creativity, and has some great partnerships and resources for you to build on.

We’re seeking a motivated self-starter, with a track record of initiating, managing and developing relationships with high net worth individuals and grantmaking bodies, and securing 5 figure donations and grants.

You will find, and nurture relationships with, philanthropists and non-statutory grant-makers. Some of these will be existing donors, and warm prospects, and others you will identify by research (we’ll provide some administrative help). You’ll also engage with Trustees, and senior staff, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You’ll develop cases for support and write funding applications (helped by the wider staff team) and will build a robust income pipeline based on relational asks, including in person. Stewardship is key, so we want a skilled communicator with great organisational skills. You’ll have a passion for local social action, and will thrive in our collaborative team culture.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards (please see job pack for details). 

To apply, please email an up-to-date CV and covering letter (we will only shortlist CV’s with a covering letter!) outlining your relevant skills and experience as relating to the responsibilities and person specification to: HR Officer (please see job pack for details).

Closing date: 5:00pm on Monday 1st June with interviews to be held on 16th June; whether online or in person to be confirmed.

Are you excited at the prospect of growing an established and successful national charity?​

If so, we would love to hear from you!​

HENRY is an innovative, award-winning and ambitious charity delivering life-changing impact for children and families from disadvantaged backgrounds. We are passionate about babies and children having the best start in life. ​

As Business Development Manager, you will join HENRY’s Business Development team, strengthen HENRY's business offer and manage commissioner relationships through expert contract management. This role will oversee the full lifecycle of contracts and licences, building clear business offers for local areas. You will ensure compliance with all contractual obligations, whilst reducing risk and driving renewals.​

This role will bring clarity, consistency and accountability to HENRY's contract management processes. You will build and strengthen relationships with commissioners and partners, manage contract negotiations and renewals confidently, ensuring HENRY delivers effectively to families.​

Benefits package:​​

• 30 days’ annual leave per year plus bank holidays (pro-ratad to 18 days plus bank holidays) 
• ​Enhanced charity sick pay and parental leave
• ​Access to a pension scheme with a matched employer contribution of up to 6%
• ​Hybrid working with flexible start and end times between 8am and 6pm
• ​Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services
• Opportunity for pay progression through annual performance related increments

Closing date:  9am Friday 29th May​

Interviews: Wednesday 9th June at our Eynsham office

Permanent and part-time 0.6fte (22.5 hours a week)

Salary: Full-time equivalent £35,603.82, pro-rated to £21,362.29

Please use the Apply button at the bottom of this page to apply. This role requires a DBS check.​​

Overview of role: Business Development Manager​​

The team:​

You will join our Business Development team, supporting income growth and contract compliance, to enable the scale of our​charitable work with families and professionals across the UK. The Business Development Manager is line managed by the CEO who carries overall responsibility for income generation. You will also work closely with our full time Business Development Manager, Family Support and Training teams.​

Work base and travel:​

Hybrid, with a minimum of 1-2 days a month at National Support Office (NSO) in Eynsham,​Oxfordshire, with occasional additional travel expected to meet colleagues in local teams​.

Hours:​ This is a part-time role of 22.5 ​hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day. ​

Job Purpose​:

The Business Development Manager will play a key role in strengthening HENRY’s business offer for local areas to meet the needs of babies, children and families.The Business Development Manager will build and strengthen relationships with local commissioners and partners, bringing clarity, consistency and accountability to contract management processes. This role is part of ensuring that HENRY’s contract negotiations and renewals with local commissioners are managed confidently and effectively to deliver HENRY effectively to local families. ​

Success in this role will be measured by strengthened commissioner relationships, reduced contract risk, increased renewals​and improved organisational confidence in contract management. ​

Key Responsibilities​

This role holds responsibility for:

• Building a clear business offer for localities wanting to deliver HENRY
• ​Contract Development,​management and compliance
• ​Organisational support and alignment​
• Attitudes, behaviour and values​​

1. Business Offer development for HENRY​

• With colleagues in Business Development, ensure HENRY has a clear, costed and attractive offer for localities wanting to deliver HENRY in partnership.
• ​Lead an annual review of costs and prices of our training, programmes and licensing to remain cost-effective, competitive and value for money.
• ​As part of Business Development team, work with team members and Finance to ensure timely and clear understanding of income through license fees, training commissions and resource sales.
• ​Remain abreast of the needs of commissioners to ensure HENRY remains agile and relevant in its offer in supporting babies, children and families lead healthy, happy lives​.
• Work with colleagues in Development to help plan training and development needs as appropriate.​

2. Contract Development, Management and Compliance​​

• Oversee the full lifecycle of contracts and licenses, from drafting and negotiation to execution and renewal in line with legal, regulatory​and organisational policies.
• ​Take responsibility for establishing contracts when a new local area is onboarded, working closely with the other Business Development Manager and CEO.
• Ensure data sharing agreements are in place, reviewed and adhered to, working closely with the data protection leads. 
• ​Manage ongoing relationships, additional services (such as training commissions) and renewal discussions with existing HENRY areas, monitoring compliance with contractual obligations and taking appropriate action where commitments are not being met.
• ​Collaborate with local Service Managers and National Family Support Lead in direct delivery areas to manage commissioner relationships and ensure service commitments are met and proactively identifying opportunities for contract extensions or expanded services.
• ​Review and analyse contracts to identify risks, opportunities and improvements.
• Work with colleagues in Family Support and Data and Evaluation Team to ensure reporting is timely, accurate and aligned with contractual obligations.​

3. Organisational Support and Alignment​

• Maintain organised and accessible records of all contracts, amendments and key dates.
• Provide guidance, advice and training to staff on contract-related issues, interpretation and compliance, promoting consistent and confident practice across HENRY.
• ​Work closely with Finance, Training and Development teams to ensure contracts align with budgetary and service delivery requirements.​
• Contribute to the development of organisational policies and procedures relating to contract management.​

4. Attitudes, behaviour and values​

• Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary.
• ​Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings.
• ​Maintain clear and accurate records.
• ​Communicate effectively with partners and stakeholders at all levels.
• ​Comply with all organisational policies and procedures.
• ​Model HENRY values.
• ​Support own development through on-going reading, research and supervision​.

Person specification

Qualifications

Essential:

• Relevant degree or proven experience 

Experience

Essential:

• Experience in contract management, including drafting, negotiation, and compliance monitoring ideally with experience of local authority commissioning
• Experience in Business Development. This might be from industry, fundraising or social enterprise
• Proven ability to build and maintain effective relationships with commissioners, partners, and internal stakeholders 

Desirable:

• Experience of service development and/or delivery within health, social, education settings
• Experience supporting senior staff in contractual or partnership discussions

Knowledge

Essential:

• Awareness of contract law and familiarity with legal and regulatory frameworks relevant to service delivery
• Costing and pricing for business development 

Desirable:

• Knowledge of safeguarding, data protection, and other relevant compliance frameworks 

Skills and attitudes

Essential:

• Strong organisational skills with the ability to manage multiple contracts and deadlines
• Analytical skills to assess risks and opportunities within contracts
• Excellent communication, negotiation, and influencing skills
• High level of attention to detail and accuracy in documentation and record-keeping
• Proactive, with the ability to anticipate issues and propose solutions
• Confident decision-maker with sound judgement and integrity 
• Collaborative and approachable, able to support colleagues across different functions
• Resilient and adaptable in managing complex negotiations and competing priorities 
• Committed to HENRY's mission and values, with a focus on achieving positive outcomes for families 
• Confidence with digital and technology in day to day work 

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

​By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

​

Brief role description​

The Business Development Manager will play a pivotal role, driving the acquisition of high-value, multi‑year corporate partnerships that deliver meaningful shared value for the organisation and its partners. They are responsible for developing and securing six‑ and seven‑figure strategic partnerships, ensuring each relationship aligns with organisational priorities and delivers clear, measurable impact.

​

Who we are looking for​

We are looking for an experienced business development professional with a strong track record of winning long‑term corporate partnerships and securing multiple‑figure sums to deliver income targets.​

You will bring experience in prospect research and networking, with the ability to secure high‑value partnerships and deliver income targets. You will have excellent communication skills, including presentation, negotiation and influencing, and experience using CRM systems to support your work.​

You will demonstrate a highly self‑motivated and entrepreneurial approach, comfortable working to ambitious targets. You will be dynamic, organised and solutions‑focused, bringing a collaborative approach to your work. You will also be flexible and happy to attend events and meetings across the UK to secure funding partnerships.​

​

Interested? Want to know more about the Charity? Check out our website​.

Eager to know more about the role? Have a look at the Job Description attached below​.

What’s in it for you? Check out our Benefits attached below​.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 25 May 2026.​

Got questions about the role? Get in touch with the People Team at Forces Employment Charity​.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.​

If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

​

​

#LI-DNI​

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

Hearing Dogs for Deaf People – High Value Events Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £40,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Manager to help create inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

This role will be part of a newly built High Value Events function and will develop, manage and deliver a portfolio of high‑value engagement and fundraising events that advance the charity’s strategic priorities and long‑term sustainability. Working closely with the High Value Event Team Manager and collaborating across Income Generation and wider teams, the postholder will create values‑led, relationship‑driven events that celebrate impact, inspire generosity and deepen connections with major donors, trusts, foundations, corporate partners and senior volunteers. They will ensure each event is thoughtfully planned, mission‑focused, inclusive and delivers strong return on investment, while strengthening long‑term philanthropic commitment to Hearing Dogs for Deaf People’s life‑changing work.

This role requires a proven track record in planning and delivering high‑value fundraising or engagement events generating £100k+, alongside experience working with major donors, high‑net‑worth individuals, committees and senior stakeholders. The ideal candidate will bring strong stewardship‑led fundraising expertise, excellent relationship management skills and a history of meeting income targets while maximising return on investment. Outstanding organisation, project management and communication abilities are essential, as is the confidence to engage and influence high‑profile supporters. Personally, the postholder will be a collaborative, inclusive and proactive team player with strong interpersonal skills, a creative and solutions‑focused mindset, and a genuine passion for Hearing Dogs for Deaf People’s mission, able to communicate impact in a compelling and inspiring way.

This is an exciting opportunity to help an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 25th May, 9.00 am. 

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the South as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

• Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy.
• Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work.
• Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants.
• Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
• Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
• Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
• Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
• Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
• Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
• Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
• Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region.
• Support with the recruitment of Community Ambassadors.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

• Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards.
• Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement.
• Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences.
• Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively.
• Experience of working to targets and managing budgets.
• A positive, proactive approach to problem-solving and collaboration.
• Confidence working independently and as part of a team.

Desirable

• Experience in community fundraising or charity income generation
• Experience of delivering a regional-focused role in the same geographic area
• Experience of managing and supporting volunteers.
• Familiarity with CRM systems and data management 

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Join our dedicated team and play a key role in shaping the learning, development, and success of staff and volunteers across the organisation. This is an exciting opportunity to lead and embed a culture of continuous learning that directly supports high-quality services and positive outcomes for our clients.

As Training & Development Manager, you will design, develop, and deliver a comprehensive training and development framework that supports the skills, confidence, competence, and progression of both staff and volunteers. Working collaboratively across the organisation and with partner agencies, you will ensure learning and professional development are embedded into everyday practice, strengthening quality, consistency, and organisational culture.

You will lead on creating a proactive training strategy aligned to the organisation’s operational goals and values, ensuring all learning and development activity contributes to the wider vision and objectives of the organisation. This role is ideal for someone passionate about developing people, driving engagement, and creating meaningful opportunities for growth and professional development.

We’re seeking people in the west London area with a genuine passion for leading teams and working in partnership to support children and young people to flourish. If that sounds like you, we’d be delighted for you to join our team.

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local systems and communities to identify and support young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we work with schools and local partners to build coordinated, place-based support around children and families.

Community Team Managers lead the delivery of the programme across a local cluster of schools, supporting and managing a team of dedicated Link Workers and working closely with schools, local services, community organisations and Early Help partners. They play a key role in coordinating partner-led support and embedding joined-up working across the local system, ensuring children and families receive the right support at the right time.

For further information and to apply, please visit our website via the Apply button.

Closing date: 31 May 2026.