Family engagement manager jobs
Salary: £52,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 10:00am on Sunday 29 March 2026.
Job Information:
The Role
This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher.
You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.
As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years.
You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.
You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.
The Team
We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!
At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.
About You
You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail.
You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships & Fundraising Manager
MCKS Charitable Foundation UK
This is an exciting opportunity for an experienced fundraiser to help build and shape the charity’s corporate partnerships and fundraising programme, securing funding that will help grow MCKS Charitable Foundation’s support from 180 schools to 500 schools across the UK.
Through our school pantry programmes and breakfast clubs, MCKS Charitable Foundation supports children and families experiencing food insecurity, helping ensure pupils can start the school day nourished and ready to learn.
Our goal is to support 500 schools, helping thousands of children and families access essential food support each week.This role will play a central part in securing the partnerships and funding needed to achieve that ambition.
As Corporate Partnerships & Fundraising Manager, you will help develop sustainable income streams through corporate partnerships, trusts and foundations, and national fundraising initiatives.
This is an opportunity for a fundraiser who wants to build meaningful partnerships, shape strategy and help grow a national charity.
About the Role
Working closely with the charity’s leadership and trustees, you will help develop and deliver a diversified fundraising strategy that supports the charity’s growth.
You will focus on building strong relationships with organisations aligned with our mission and developing funding opportunities that enable the charity to expand its reach and impact.
Key responsibilities include:
Corporate Partnerships
- Identify and develop partnerships with corporate organisations aligned with the charity’s mission
- Secure financial and in-kind support from businesses
- Develop partnership proposals and sponsorship opportunities
- Manage relationships with corporate partners and provide impact reporting
Trusts & Foundations
- Research and apply to relevant grant-making trusts and foundations
- Develop compelling funding proposals and applications
- Manage relationships with funders and oversee reporting
Fundraising Campaigns
- Support the development of national fundraising campaigns, including Fuel for Five
- Develop fundraising resources for schools, communities and supporters
- Identify opportunities for collaborative fundraising activities
Donor Engagement & CRM
- Support the implementation and management of the charity’s fundraising CRM system
- Maintain accurate records of donors, partners and fundraising activity
- Track fundraising performance and provide updates to leadership and trustees
About You
We are looking for someone who is:
- Experienced in fundraising, corporate partnerships or business development
- A confident relationship builder with strong networking skills
- Comfortable developing proposals and securing funding
- Proactive and able to work independently within a growing charity
- Organised and able to manage multiple priorities
Experience in the charity sector is welcome but not essential if you have strong partnership or fundraising experience.
Why This Role Matters
MCKS Charitable Foundation currently supports around 180 schools across the UK through its school pantry programmes. Through strategic partnerships and fundraising, this role will help expand that support to 500 schools nationally, ensuring more children and families have access to essential food support through their schools.
This is a hands-on role where you will manage your own pipeline, develop partnership proposals and oversee reporting to funders and partners.
In your first year, the focus will be on building a strong fundraising pipeline capable of generating £150,000+ in future income and securing £75,000–£150,000 in new funding through corporate partnerships, trusts and fundraising initiatives.
Your work will play a direct role in enabling the charity to grow its support for schools and sustainably scale its impact.
What Success Looks Like
Success in this role will involve building a strong and sustainable fundraising pipeline, securing new corporate partnerships and developing funding relationships that enable the charity to expand its reach.
You will be comfortable taking ownership of fundraising activity, identifying opportunities, developing proposals, and building long-term partnerships that deliver meaningful support for schools and families.
This role would suit someone who enjoys building relationships, creating opportunities and seeing the direct impact of their work on a growing charity.
To alleviate suffering and strengthen communities by delivering practical, structured support programmes that help children and families access the fo


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.
About Us
Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.
Key Priorities and Actions
· Deliver a management development programme with measurable impact
· Provide workforce analytics to inform strategic decisions and reduce agency spend
· Coach managers to resolve employee relations issues proactively
· Drive improvements in staff engagement, inclusion, and fair treatment
· Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
· Embed co-production principles across HR processes
· Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff
· Run focus groups so we can properly understand themes and translate them into practical actions
· Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers
· Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act
· Support with reviewing/refreshing relevant policies linked to those legislative changes
· Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time
What We’re Looking For
- CIPD Level 7 (or working towards) or equivalent
- Proven experience in workforce planning, leadership development, and cultural change
- Strong coaching, influencing, and analytical skills
- Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
- Knowledge of CQC/Ofsted frameworks and sector reforms is a plus
Why Join Us?
At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.
We offer flexibility in terms to suit personal circumstances. The role could be permanent or fixed term contract and could be split over four or five days per week. The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works!
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Newry
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.
Each day is different in this varied, fast paced and hands on role. Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our store is fast-paced and trades 5 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Rights of Women (ROW) is looking for a woman criminal lawyer to join our team as a Legal Officer (Family & Criminal Law) Locum. The postholder will be part of Rights of Women’s Family Law team and will play a key role in delivering the organisation’s core services to women affected by sexual violence and other forms of violence against women and girls (VAWG).
The post holder will provide specialist legal advice through Rights of Women’s telephone advice lines, contribute to the delivery of training, and support the development of accessible legal information through publications and other resources. They will also support survivor engagement and contribute to Rights of Women’s policy work, helping to drive systemic change for women’s rights.
The Legal Officer will play a leading role in maintaining and developing Rights of Women’s online peer-to-peer forum, which builds the capacity of professionals supporting women survivors. This includes supporting the online community, producing legally accurate and relevant public-facing content in response to queries and emerging themes, and contributing to a regular online newsletter.
Salary: £16,191.20 (14 hours / 2 days) per annum (Gross Pay) plus 3% pension contribution. Full-time equivalent (FTE) salary: £ 40,478.01
Conditions: 14 hours (2 days) per week. Working days are anticipated to fall between Monday-Thursday, subject to mutual agreement.
Holiday entitlement: Pro-rata of full-time entitlement of 28 days annual leave plus public holidays per annum. This includes three designated days to be taken between the December and January bank holidays when the organisation is closed.
Pension: NEST Workplace Pension (Employer 3%/ Employee 5%)
Office Address: Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT
Location: Hybrid. The post is primarily home-based, with optional office attendance for those who prefer an office setting. Occasional travel within England and Wales may be required. Rights of Women supports flexible working arrangements and reasonable adjustments to facilitate this. This role is currently only suitable for UK based applicants and ROW will not process applications from outside of the UK.
Line Manager: Senior Legal Officer (Family & Criminal law) Locum
Duration: Fixed term, initially 3 months, with the possibility of extension.
Key dates:
Closing date: Monday 23 March 2026, 9am
Interview date: Week commencing 23 March or 30th March 2026 (to be arranged)
Start date: As soon as possible
Our vision is to achieve equality, justice and safety in the law for all women.
The client requests no contact from agencies or media sales.
The Alumni Engagement Manager is a key role dedicated to nurturing lifelong relationships between the School and its global alumni and parent(s) of alumni community. By leading meaningful engagement, communications, and events, the role supports strategic initiatives that build a strong sense of community and encourage ongoing philanthropic support.
To apply for this role, you must have the right to work in the UK currently. We are unable to offer a visa sponsorship for this position.
Summary of duties and responsibilities:
Engagement and events:
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Execute a successful series of annual alumni and parents of alumni events locally and in the US, ensuring robust attendance, and driving successful event-based fundraisers when applicable
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Plan and support annual milestone reunions
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Schedule and host alumni tours and visits to the campus
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Actively facilitate meaningful networking and connection opportunities among current students, employees, and alumni, including alumni-to-alumni engagement
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Oversee the alumni and Grade 12 mentor program with the Office of Student Advising
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Manage the onboarding of the graduating Grade 12 class into the alumni network throughout the students’ final year at ASL, with event engagement and a fundraising appeal, in partnership with the high school leadership team
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Coordinate with the Director of Development and Giving Manager to annually promote fundraising appeals and giving challenges at alumni events and in alumni communications
Communications:
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Execute alumni communications in coordination with the Director of Development and the Communications team
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Write, design, and publish a monthly alumni newsletter, London Calling
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Research, meet, and conduct interviews with alumni of note in order to write monthly in-depth feature stories in London Calling
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Serve as lead on alumni networking software (ASLConnects, a Graduway site)
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Develop alumni content for ASL social media and online alumni platforms.
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Partner with the Giving Manager to drive success and class engagement during Grade 12 class gift campaign drive each year
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Monitor and provide updates for alumni web pages
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Assist with copywriting for alumni fundraising around the Annual Fund and other fundraising initiatives as requested by the Director of Development
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Work with the Web Editor to ensure that alumni pages of ASL website are up-to-date, relevant, and compelling
Additional responsibilities:
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Design and occasionally send mass broadcast emails and invitations related to alumni and/or parents of alumni, in coordination with the Director of Development
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In partnership with the Communications team, build monthly London Calling features on ASL (a Finalsite website), including news stories, in memoriam notes, and class notes
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Handle daily alumni inbox communications, including processing web login and alumni portal access requests
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Manage the Eagle mascot volunteers, and select student-facing events
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Photograph alumni and parents of alumni groups and events
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As requested, provide occasional copywriting and copy editing support to the rest of the Development team, including non–alumni specific projects
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Perform any other duties within the scope, spirit, and purpose of the job, including occasional weekend and evening hours for event coverage
Essential qualifications/experience:
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A proven track record of event planning experience with high attention to detail, time management, budget oversight, specific management knowledge of AV and decor, and handling multiple event projects simultaneously
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Exceptional verbal and written communication skills, highly organized and a problem-solver, positive and friendly, strong people management and interpersonal skills
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Collaborative team colleague and a self-starter
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Ability to adjust to dynamic event environments with ease
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A proven commitment to the safeguarding and welfare of children
Desirable qualifications/experience:
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Demonstrable alumni relations experience, building and developing effective relationships
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Educated at degree level
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Independent and/or international school experience
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Knowledge proficiency in Blackbaud Raiser’s Edge
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Knowledge proficiency in Adobe Creative Cloud
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Experience working with volunteers
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Fundraising experience as it relates to cultivation and stewardship
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Experience working with effective digital marketing and communication tools including web-editing, social media communications and bulk email marketing
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mercy Ships UK is looking for a People Engagement and Development Partner to help cultivate a thriving, supportive and purpose-driven workplace where our people can flourish.
Mercy Ships is an international charity that provides free life-changing surgeries and healthcare to people in need, using hospital ships staffed by volunteers from around the world. Behind this mission is a dedicated team of staff who enable this work to happen and we believe investing in our people is essential to achieving our impact.
This role plays a key part in shaping the employee experience at Mercy Ships UK, strengthening engagement, supporting managers and helping develop a healthy and effective organisational culture.
Working closely with leaders across the organisation, you will support initiatives that encourage staff wellbeing, development and strong collaboration, ensuring our people feel valued, connected and equipped to contribute to the mission.
Key responsibilities
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Support the development and delivery of employee engagement initiatives across Mercy Ships UK
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Partner with managers to strengthen team culture, communication and staff wellbeing
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Help coordinate learning and development opportunities that enable staff to grow and thrive
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Provide guidance and support on people-related matters, helping to build confident and capable managers
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Contribute to organisational initiatives that strengthen culture, values and employee experience
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Support internal communications and activities that foster connection, collaboration and engagement across teams
About you
You will be someone who is passionate about people and organisational culture, with the ability to build trusted relationships across teams.
You will bring:
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Experience working in a people, HR or organisational development role
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A strong interest in employee engagement, culture and learning
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The ability to support and coach managers in developing healthy teams
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Excellent communication and relationship-building skills
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A collaborative and proactive approach to supporting organisational initiatives
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Alignment with the values and mission of Mercy Ships
Why join Mercy Ships?
At Mercy Ships UK, you will be part of a team committed to making a global difference. This role offers the opportunity to help shape the environment where our people work, grow and contribute to a life-changing mission.
This role has an Occupational Requirement for the post holder to be a practicing Christian in accordance with Schedule 9 of the Equality Act 2010
This role has an Occupational Requirement for the post holder to be a practising
Christian in accordance with Schedule 9 of the Equality Act 2010
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
The client requests no contact from agencies or media sales.
Contract: Permanent, full time (37.5 hours per week)
Salary: £25,787 - £27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Monday 30th March 2026
Interview date: TBC
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!
In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Significant subject matter expertise and application of pet welfare and handling of domestic animals
- High standard of verbal and written communication.
- Current full driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Monday 30th March 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Trust & Statutory Fundraising Manager to join the existing Development team. Reporting to the Head of Development.
We are at an exciting time in our history, and this is a chance to play a key role in the successful delivery of our multi million-pound masterplan and engagement programmes. We are looking for a enthusiastic and dedicated fundraiser to deliver an ambitious trust and statutory fundraising strategy (capital and revenue).
The successful candidate must be able to work flexibly, be highly organised and self-motivated with a proven ability to work to tight deadlines. They must be an effective and professional communicator, able to engage with stakeholders and build relationships at all levels across the organisation.
The Royal Armouries is the United Kingdom’s national museum of arms and armour and one of the most important collections of its type in the world, housed at its headquarters and flagship museum in Leeds, its historic home at the Tower of London, and the Victorian Fort Nelson in Hampshire.
Hours: This position is a permanent contract, working full time, 36 hours per week, 5 days out of 7. Weekend, Bank Holiday and evening working will occasionally be required, as will some travel.
The role will be predominantly Leeds office based with an option for some hybrid working as well as at the other RA sites.
Benefits
- Access to the discounted bicycles via Bike2Work scheme
- Access to free EAP services via the (Employee Assistance Program)
- 27.5 days holiday plus Bank Holidays
- Generous company sick pay scheme
- Generous family friendly leave
- Access to discounted staff car parking
- 25% off staff shop
- 10% off food in on-site café (generous discounts on set meals, and reduce cost hot drinks)
- Pension scheme max employer contribution is 9%
- Access to free on-line learning
- Season ticket loan
- M-Card
A Police Check/ Disclosure will be requested in the event of a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a bar to employment.
Please note that all job offers are subject to the receipt of satisfactory references, DBS/Police checks and right to work documentation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project Manager: Voices for Health Equity
Job Description and Person Specification
Job title Project Manager: Voices for Health Equity
Hours 35 hours per week
Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.
Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
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Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
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Finding common cause across communities and conditions by working with member charities and those they support.
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Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.
For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:
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Ensuring meaningful participation of people and communities
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Championing accessibility and inclusion
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Valuing VCSE organisations as equal partners
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Ensuring insights collected lead to impact and action
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Investing in the long-term capacity and agency of VCSE organisations
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Being brave and principled – acting with courage and not shying away from difficult conversations
The Voices for Health Equity Project Manager role is to:
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Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.
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Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.
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Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.
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Provide day-to-day project governance, quality assurance and risk management.
The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.
Responsibilities
Programme and client management
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Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.
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Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.
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Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.
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Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.
Building and managing the Public Engagement Network
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Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.
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Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.
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Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.
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Ensure participants are appropriately supported, reimbursed and recognised for their contribution.
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Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.
Co-ordinate and support activities capturing insight, learning and impact
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Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.
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When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.
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Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.
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Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.
Governance, quality and risk management
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Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements
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Contribute to internal management groups and partnership meetings as required
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Maintain and review risk registers and quality assurance processes.
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Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.
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Support preparation of regular performance and impact reports for internal and external audiences.
Partnership and stakeholder management
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Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working
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Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.
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Represent National Voices at external meetings, events and learning forums as required.
Line management and internal leadership
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Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
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Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.
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Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture
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Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
General
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Take a proactive approach to including people with lived experience and members in all areas of work
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Support the development of funding bids and proposals, including shaping delivery models and costing activity.
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Follow organisational processes to measure, monitor and communicate the impact of our work
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Support good project, financial and data management
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Contribute to team planning activities and undertake other relevant duties as appropriate
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Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours
Person Specification
Values, attitudes and behaviours
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Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
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Strong commitment to equity, inclusion and reducing health inequalities
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Proactive, flexible and comfortable working in complexity
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Calm under pressure and able to manage multiple priorities while maintaining quality
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Confident in building relationships and constructively challenging where needed
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Comfortable working collaboratively and taking responsibility for delivery
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Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact
Skills and abilities
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Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
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Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
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Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
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Experience of managing partnerships, subcontractors or commissioned work
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Strong organisational skills, with the ability to prioritise, plan and manage risk
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Experience of quality assurance, reporting and working within governance frameworks
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Excellent people skills, with the ability to lead, support and motivate others
Experience, knowledge and understanding
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Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.
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Experience in engaging with people experiencing inequalities in a safe and meaningful way.
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Experience of managing funder relationships and generating income.
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Experience of facilitating and presenting at events and workshops.
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Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)
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A understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)
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Project management qualifications (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and answer the questions in the application form to apply.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Please submit a CV and answer the questions in the application form to apply.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
The client requests no contact from agencies or media sales.
SHS Family Support Practitioner (School-Based)
Location: Holy Trinity C of E Primary, Manchester, M9 4DU
Hours: 5 days per week Term Time Only + inset days
Salary: £20,800 - £22,274
Closing date: Monday 20 April 2026
Interview dates: Thursday 23 April 2026 (online interview)
2nd Stage interviews: Monday 27 April or Tuesday 28 April (AM) 2026 (in person at the setting)
This is a permanent position
Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.
We are looking for a Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.
You will have excellent relationship-building and communications skills with a proven ability to communicate with a wide group of people.
You’ll have previous experience of:
- working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
- Providing expert pastoral support
- working in an educational or outreach environment
- working effectively with social and emotional factors affecting a child’s capacity to learn
- working with families from diverse communities
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work.
As an employer we offer:
- Employee assistance programme
- Life assurance
- Pension scheme
To Apply
If you feel you are a suitable candidate and would like to work for School-Home Support, please proceed through the following link to be redirected to our website to complete your application.
We are an equal opportunities employer and welcome applications from all sections of the community.
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
Are you a volunteering or alumni relations professional looking for your next challenge? Do you have a passion for engaging volunteers and for bringing people together? Are you looking to develop your career at a prestigious organisation?
We are looking for an International Engagement Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the University and the Development and Alumni Relations Office (DARO). The post holder will deliver volunteer and engagement opportunities in key markets including China, India, Hong Kong, USA, Dubai, and many others, and will join nine other volunteering professionals as part of the wider team. The role will be responsible for developing a range of volunteering opportunities for international alumni, which support Birmingham 2030 targets around graduate employability, student recruitment, student experience, research and influence. You will be responsible for growing the number of international alumni volunteers and reporting on the impact of your work internally.
A key component of this role will be developing relationships with colleagues across the University to include alumni engagement and volunteering across the University’s international strategic themes. The International Engagement Manager role will be a point of contact for international matters into the Development and Alumni Relations Department amongst other University departments, including International Student Recruitment, Birmingham Global and Careers Network. As the lead on international engagement activity for the department, you will be expected to travel overseas for events and alumni activity in key strategic regions.
You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.
The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK.
DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.
Key Responsibilities
1. Operational Management
- Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
- Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
- Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
- Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
- Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
- Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
- Coordinate and manage external contractors for maintenance and repairs.
- Provide procurement support to secure value for money on consumables and equipment.
- With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
- Ensure adequate stock of operational supplies and equipment to support daily operations.
- Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
- Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
- Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
- Contribute to delivery of the Operations Strategy, including key developments for FSSW.
- Carry out other duties as required to support the successful running of the hub.
2. Team Management
- Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
- Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
- Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
- Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
- Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
- Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
- Foster a positive and productive team culture in line with FareShare South West values.
3. FareChance Employability Programme
- Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.
4. Health & Safety (H&S) and Compliance
- Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times.
- Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance.
- Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly.
- Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills.
- Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up.
- Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards.
- Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety.
- Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment.
5. Quality Assurance and Continuous Improvement
- Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
- Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
- Work with others to identify and implement improvements to systems, processes and workflows.
- Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
- Collaborate cross-functionally with other teams to support service development and innovation.
Person Specification
Essential
- Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
- Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
- Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
- Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
- Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
- Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
- Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
- Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
- Physically able to carry out the role, including manual handling and operating in warehouse conditions.
- Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
- Full UK driving licence, Forklift truck operator’s qualification (or willing to train as an essential part of the role)
Desirable
- Formal training or certification in health & safety, manual handling, or food hygiene.
- Experience of working in a charitable, volunteer-led, or community-based organisation.
- Experience of route planning and/or vehicle logistics coordination.
- Experience of working within a regulated or audited environment
- Experience contributing to or delivering change initiatives.
Attributes & Values
- Committed to FareShare South West’s work to fight hunger and tackle food waste
- Strong team player who supports collaboration and mutual accountability.
- Organised and methodical, with strong attention to detail.
- Reliable, consistent, and takes pride in maintaining high standards.
- Acts with integrity and openness; willing to learn from feedback and take responsibility.
- Enjoys being hands-on and actively involved in operational delivery.
Behaviours
- Leads by example and motivates others through positive, proactive behaviour.
- Calm and solutions-focused in challenging situations.
- Values and supports diversity and inclusion across the team.
- Communicates with respect and clarity, adapting style to suit audience.
- Champions a safety-first culture while enabling productivity.
- Embraces change and drives continuous improvement.
- Confident working within clear procedures and standards.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Young Carers Service Manager role
An opportunity is available to help make life better for carers
Hours - 30 hours per week (including occasional evenings/weekends)
Salary: £36,000 FTE per annum (£28,800 actual)
This is an opportunity to lead a passionate, skilled team and shape services that genuinely change lives by supporting the Young Carers in our region.
Are you self-motivated, organised, empathetic, able to work collaboratively and autonomously, passionate about supporting young people, able to influence strategic development and able to think on your feet then you might want to consider joining a small team of like-minded people.
Our charity, Carers Support, works across Bristol and South Gloucestershire to support unpaid family carers who are supporting their loved ones at home.
We currently have a vacancy in our Young Carers Service Team to support the Chief Executive and Senior Management Team and lead the Young Carers Service. This is a senior role that requires managerial experience, an understanding of the youth sector, safeguarding, and the ability to work with different employed teams and volunteers.
Main duties will include:
To:
· Be a member of the Senior Management team and actively participate in the overall strategic management and development of the organisation.
· Ensure that the strategic development of the young carer service is co-ordinated and services are delivered in line with funded contract and grant requirements, CSC's development plan and local and national strategies and priorities.
· Be responsible for the support, supervision, management and development of the Operational manager, Schools Development Officer and Engagement worker
· Be the Children and Young People’s Safeguarding lead, working in conjunction with the Adults Safeguarding lead and deputies.
· Ensure young carers voice leads service development internally and externally improving the identification and support for young carers across Bristol and South Gloucestershire.
· Ensure sustainability developing service plans and working with Fundraising manager to raise the funds to sustain services that meet young carers needs.
There’s lots more we could tell you, but why not apply and come and see for yourself.
Closing date for applications is 22nd March 2026 @ 12 noon with interviews on 8th April 2026.
Please visit our website for all the information you need and details of how to apply. All completed applications should be returned to our recruitment team.
If you would like to know more about this role, please email Joss Tagg, Young Carers Manager for further information.
We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.
Registered Charity No: 1063226
The client requests no contact from agencies or media sales.
Contract: Permanent, full time (37.5 hours per week)
Salary: £25,787 to £27,047 per annum
Location: Southampton SO30 2HL
Closing date: Sunday 29th March 2026
Interview date: Wednesday 8th April 2026
We're recruiting an Assistant Manager – Off-site Services to lead and streamline our home-based pet operations.
In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process.
Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Expertise and application of pet welfare and handling of domestic animals
- High standard of verbal and written communication.
- Current full driving license
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.






