Family jobs

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for.  We are seeking:

Carers Time Off – Volunteer Coordinator

23 hours – Selby District

£24,437 - £26,802 (FTE)

You will be responsible for the day-to-day coordination of the Carers Time Off sitting service, which enables unpaid carers to have a break from their caring role through providing volunteers to sit with the person with care needs.

This service is delivered wholly by volunteers, and you will liaise with carers, carry out assessments for clients and match with volunteers.  You will be responsible for the recruitment of and ongoing support for volunteers.

You must drive and have access to own vehicle.

This role offers a unique opportunity to positively impact the lives of carers' and those they care for while collaborating with local partners and working within a dedicated team, as well as providing opportunities for people to get involved with and give back to their local community. Your efforts will contribute to building a supportive community and fostering awareness about the crucial role of carers in society.

Working across Selby District with a hybrid model of working

For an informal discussion please contact Rachel Waddington.

Salary scale quoted for 37 hours per week.

New appointments are normally made to the bottom of scale.

Closing date for applications: Monday 8th September

The Carers’ Resource is an equal opportunities employer.

Reg. charity no.1049278

Communications and Engagement Lead
Salary: £33,366 per annum (SCP 23)
Location: Hybrid (Northampton 3 days/week)
Hours: 37 per week

Be the voice that empowers, inspires, and makes a difference.

The Psoriasis Association is the UK’s leading charity supporting people with psoriasis, advancing care, and driving research towards a cure. As we deliver our 2025-2030 Strategy, we’re looking for a creative, strategic communicator to lead campaigns, manage media relations, and represent the patient voice at national level.

In this varied, hands-on role, you will:

• Lead major campaigns such as Psoriasis Awareness Week
• Produce compelling content across digital, print, and media
• Oversee media relations and act as a spokesperson (training provided)
• Manage and update our websites, monitor performance, and run paid ads
• Build strong relationships with stakeholders across health, research, and policy
• Oversee helpline coverage – ensuring it is staffed at all times, stepping in when needed, and using patient insights to shape communications

We’re seeking someone with proven experience in communications or media, exceptional storytelling skills, and a collaborative, proactive approach. Digital literacy and confidence with analytics are a plus.

What we offer:

• 34 days annual leave (inc. bank holidays), rising to 39 after 5 years
• Extra day off for your birthday or another special day of your choice
• 6% employer pension contribution
• Health insurance (after probation)
• Flexible, family-friendly working patterns

Help shape the next chapter in our story – and make a lasting difference for people with psoriasis.

Closing date: Thursday 11th September 2025 – we may close early if sufficient suitable applications are received.
Interviews: Tuesday 23rd September 2025, in person at our Northampton Head Office.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Psoriasis Association is committed to providing equal opportunities in the recruitment, training and development of employees.

Applicants must have the right to work in the UK at the time of application, as we are not able to provide visa sponsorship.

No agencies please.

We are looking for warm, caring and flexible Relief Support Workers to provide person-centred care and support to individuals with learning disabilities in Lawley, Telford. You will be working alongside our established team of Support Workers, providing respectful personal care and support to our residents and helping them achieve an excellent quality of life.

Relief Support Worker Duties:

• Providing respectful personal care, practical and emotional support
• Assisting Service Users to participate in the local community
• Ability to work flexibly in shifts over the weekend including waking nights
• Develop and sustain warm and trusting relationships with service users
• Collaborating with colleagues, families and involved professionals to ensure a coordinated and consistent service

This rewarding role will require flexibility and experience is essential. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. We pay for a DBS for all staff and provide a free uniform where required. You will be paid on a weekly basis.

Vacancy Reference Number: 86564

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Gender is considered to be an occupational requirement – Equality Act 2010

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

We are seeking individuals who are strong, resilient, warm, motivated, and approachable with a strong value base to support service users with complex learning disabilities and physical health support needs to live within their own tenancies.

We support service users in all aspects of their daily living, promoting choice, independence inclusive of personal care and moving and handling tasks, inclusion and wellbeing. You must have skills and/or knowledge in re-enablement principles. Working as part of our Swinton based team on a rota basis which does include sleep in shifts, you will deliver flexible, person centred support. Experience is essential.

Relief Support Worker Duties:

• Providing respectful personal care, practical and emotional support
• Assisting Service Users to participate in the local community
• Ability to work flexibly in shifts over the weekend including waking nights
• Develop and sustain warm and trusting relationships with service users
• Collaborating with colleagues, families and involved professionals to ensure a coordinated and consistent service

As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country, provides information on the service and shifts as well as directions. You will be paid on a weekly basis. 12 months prior experience is essential for this role.

Vacancy Reference Number: 86568

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Last year we launched a new website which provides independent online information, advice and support for kinship carers. This year, we’re continuing to develop new advice and information content for the website, as well as working on content for projects that focus on supporting kinship carers.

The postholder will research, create and deliver engaging, user-focused content, and deliver a seamless user content experience throughout all content development. Working with kinship carers and subject matter experts will be a big part of your role. 

You will be working on content in a range of formats, including web copy, printed guides, presentations for training, workshop materials (digital and printed), video and more.

One day you could be carrying out research with kinship carers, on another you could be doing paired writing with a subject matter expert to explain the different types of kinship care. 

Content Design by Sarah Winters and Rachel Edwards and Designed with Care: Creating trauma-informed content by Rachel Edwards will be your guides to best practice and content design principles. You’ll be confident facilitating discovery and research and building user stories and job stories with clear user goals. 

This is a great opportunity if you’re brilliant at building trusting relationships, ambitious to make your mark in content design and ready to turn complex information into plain English. We’ll also provide excellent training and support to help you. 

Key responsibilities include:

• Take complex language, processes and legislation to design content that is clear, simple and allows users to achieve their goals (creating user stories and job stories). 

• Facilitate and support user research using empathy mapping, user journeys and other techniques to understand user goals. 

• Champion the needs of the user (including our internal users) and turn them into easily digestible, scannable and actionable content. 

• Embed content design processes in the charity and upskill internal team members, building templates which support delivery of goal-oriented content. 

• Actively learn from external organisations and peers, using best practice to test new approaches (for example using AI to support content-led products and services). 

​Essential experience includes:

• Experience of designing user-centric, jargon-free content across digital and non-digital channels

• Experience of mapping user journeys from user research and working with subject matter experts to turn complex language and processes into easily understandable content

• An ability to influence and support key stakeholders and colleagues to understand the value and impact of content design principles

• Experience of working with users and an understanding of the barriers they may face when accessing content, taking a trauma-informed approach to content design

• Strong prototyping skills and knowledge of how to test content with users

• Experience in delivering and coordinating successful content projects, from understanding user needs through to creation

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer, including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Rachel Nelligan. Please include your notice period and earliest availability to start in your cover letter.

Application deadline: 9 am on Monday 20 September 2025 

First interview: We will be conducting interviews on a rolling basis, so applicants are encouraged to apply early. 

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

About Wicksteed Park

Wicksteed Charitable Trust owns and cares for Wicksteed Park, a unique urban park in Kettering, Northamptonshire, which offers a countryside experience to local people and beyond. The Park was founded in 1921 by Charles Wicksteed and offers over 25 rides, 281 acres of parkland, playgrounds, and walking trails, catering to all ages. The Park also hosts events including live entertainment and workshops, with venues available for weddings and parties. Entry to the parkland is free, making it an ideal destination for families and nature lovers to enjoy year-round.

Role Outline

Engaging with our local community is essential to the success of fundraising at Wicksteed Charitable Trust, ensuring that Wicksteed Park is here for future generations to enjoy. As Grants and Community Fundraiser you will work within our small, newly established Fundraising team delivering engagement activity to maximise income from the local community as well as researching and developing a Trusts and Foundations income pipeline.

The ideal candidate will have previous fundraising, trust fundraising experience or relevant transferable experience, with strong communication and relationship building skills.

This is a full-time position on a temporary contract for an initial period of two years, with potential to become a permanent position. Wicksteed Charitable Trusts operates a 40-hour working week, primarily based onsite. Consideration will be given to requests for flexible working.

Salary: £29,000 per annum

With thanks to the players, this role is initially funded under The National Lottery Heritage Fund Grant: Securing a Sustainable Future for the Home of Children's Play.

Key Role Responsibilities

Our values shape how we do things at Wicksteed Park. By using our values framework to define our job descriptions we can see how each role contributes to the Group’s success.

Value

Responsibility - Key Performance Area

Customer

· Research and identify new sources of funding to grow a pipeline of prospective trusts, foundations, and institutions.

· Write compelling applications and bespoke funding proposals to secure grants.

· Create and maintain grant systems, collate information, and write reports according to funders requirements.

· Ensure all supporter/donor/grantor approaches, contacts and donations are effectively recorded and thanked appropriately.

· Embrace the Trust’s mission to raise donations, grants, and other philanthropic funds to support the long-term sustainability of the Park.

· Support in creating and delivering a supporter journey and annual stewardship programme. Research, identify, approach, and manage new corporate community and individual contacts to secure short- and long-term partnerships.

.

Community

· Understand community-based fundraising trends.

· Actively promote customer events and drive supporter engagement with our heritage.

· Support team in delivering and attending events with a focus on supporter engagement and maximising fundraising.

· Develop networks with local supporters, suppliers, and contacts to benefit the organisation.

Collaboration

· Support the production and analysis of fundraising data to inform income targets and financial plans.

· Proactively work with teams across the organisation to support income generation and engagement.

· Use strong problem solving, organisational and planning skills to meet deadlines in a dynamic environment.

· Work closely with the marketing team to drive creativity and storytelling in fundraising strategies.

Creativity

· Champion innovation and continued improvement at a team level.

· Identify new sources of funding and sponsors.

· Listen to others and share ideas on improvements. Identify opportunities to implement changes to strengthen our vision and values.

· Work with the business to facilitate change. Manage and champion change in your work areas.

Reports to: Head of Fundraising

Person Specification

Essential

· Previous experience in a fundraising or grants role or other relevant transferable skills and experience.

· Highly effective communication and interpersonal skills with the ability to build strong relationships with donors, funders, local service providers and volunteers.

· Ability to work flexibly in line with the organisation’s requirements.

· Strong time management skills to work and thrive under pressure and maintain accuracy whilst meeting tight and relevant deadlines.

· Strong attention to detail with excellent organisational skills.

· Extensive knowledge of the Microsoft suite to include Excel skills.

Desirable

· Excellent communication skills to inspire supporters to bring the charitable cause to life.

· Ability to successfully adapt to changing demands and conditions within an environment of change and growth.

· Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters.

This role profile is not exhaustive and may be subject to change to meet the operational needs of the organisation.

Overview

The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.

A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications. 

Salary: £31,000 to £35,000, depending on experience

Full time, Monday – Friday, flexible as required.

Location: Lavinia House, Horsham with some local travel.

Person Specification

The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.

Knowledge and Experience

· Experience of supporting vulnerable people

· Experience of planning and implementing in a service based organisation

· Knowledge of national and local cancer care, support and information, including holistic approaches

· Knowledge of good practice in user involvement

· Experience of monitoring, evaluation and continuous development of services

· Experience of team management and development of staff through personal development plans

· Experience of recruiting, retaining and working with volunteers

· Understanding of cancer and the effect it has on patients and those supporting them

· Experience of partnership working

· Experience in service promotion and marketing, including social media

· Experience in financial record keeping and processes

· Experience of successful project management

· Experience of working in a community and grant based fundraising organisation would be an advantage

Skills and abilities

· Conducting sensitive and difficult conversations with empathy, care and support

· Ability to lead, inspire and develop positive relationships across all stakeholders

· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.

· Developing a community experience

· Ability to work in a flexible manner outside standard working hours

· Autonomous and team working, excellent organisation and prioritisation

· Motivate self and others

· Advanced communication skills both written and oral

· Flexibility and adaptabilityFacilitation

· Networking

· IT and data management - full Microsoft 365 suite and contact management

· Ability to quality assess information sources

· Maintain confidentiality

· Confidence and ability in public speaking

· Desire for continuous personal development to develop own knowledge and skills

· Driving licence and use of a private vehicle

We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Penge, Bromley.

Extra Care housing enables older people to live as independently as possible in a friendly, inclusive and safe environment whilst receiving the care and support they need. We want our service users based in Bromley to lead active and positive lives and to be supported to enjoy physical and mental wellbeing. To achieve this we need responsible, compassionate individuals who can deliver respectful personal care and person-centred support.

You must be able to engage positively with service users based at our Bromley service and their families to build trusting relationships. Good written and verbal communication skills are essential for this role, as is the ability to provide respectful personalised care.

Previous employed care and support experience of at least 12 months is essential for the role of Relief Support Worker. We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience.

This position enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities.

As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly.

Vacancy Reference Number: 86534

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.

We are looking for a Corporate New Business Lead for an incredible childrens health charity to be responsible for proactively generating significant income from five and six figure corporate partnerships.

This is a hybrid role with 4 days in the Surrey office and one day homeworking .

The Charity
A passionate charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation who prioritise a supportive and inclusive working culture. Repeatedly named as one of the top non-profit organisations to work for, they offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!

The Role
Lead corporate new business development to drive the growth of corporate partnerships.

Work closely with colleagues to develop and present, inspiring, high quality new business proposals, pitches and presentations.

Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership and the brand.

The Candidate
Experience of working in a corporate fundraising position or highly demonstrable, transferable skills from the corporate sector.

Highly proactive approach to researching and initiating new business opportunities.

Proven experience of prospect management.

Proven experience of winning new business.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Creative Support is looking for a warm, reliable and proactive Relief Support Worker to join our friendly and passionate staff team in Accrington, Lancashire.

We provide quality care and support to residents with a range of support needs, primarily learning disabilities. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: movie nights, gardening, board games, arts and crafts and many more!

Your role will include:

- Providing personal care, administering medication and helping with other domestic tasks such as cooking and cleaning,

- Encouraging service users to engage in a range of exciting social activities,

- Developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest,

- You will be paid on a weekly basis.

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities.

Twelve months minimum of previous experience within a care role is an essential requirement for this relief based role, successful applicants must attend mandatory induction training courses to begin this role.

Vacancy Reference Number: 82928

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Chief Financial Officer

£75,000 - £85,000

The Catholic Diocese of Northampton

Northampton with some flexible working

Full-time, permanent

The Catholic Diocese of Northampton covers the traditional counties of Northamptonshire, Bedfordshire and Buckinghamshire, together with the town of Slough, a Unitary Authority within Berkshire.

The Diocese is involved in many different areas of life. Not just in parishes, but also in schools, hospitals, prisons and religious communities; working with people with disabilities, and with the young and the old; promoting the value of family and of marriage; caring for the poor, the homeless and those who live at the margins of society.

With its southern edge resting on the Thames and its northern tip in the East Midlands, it is by no means the smallest English diocese. There are 69 principal parishes with another 26 "satellite churches", chapels of ease, and a few more Mass centres in private schools and other institutions. They are served by 48 active diocesan priests, assisted by 12 active priests from other dioceses and 18 from religious orders.

The diocese has 29 schools at primary/infant/junior level, 6 secondary schools, one 4-19 VA through-school, one private primary school, a private prep school, and one private girls’ boarding through-school. Between them they educate some 20,700 pupils.

The diocese is a registered charity, The Northampton Roman Catholic Diocesan Trust, and is also a registered company. There is one active trading subsidiary, RCDN Property Services Ltd, which provides project management for school projects. There are separate Trustees' Property, Investment and Health and Safety Committees.

The Chief Finance Officer (CFO) will provide strategic leadership and oversight of all financial operations across the Diocese. As a key member of the senior leadership team, the CFO will ensure financial sustainability, regulatory compliance, and effective stewardship of the Diocese’s resources in support of its mission to advance the Roman Catholic faith, and the role is pivotal in safeguarding and enhancing the Diocese’s Mission and the supporting physical estate for current and future generations.

Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly and passionate staff team in Preston, Lancashire. At our vibrant supported living service in Preston, Lancashire we provide quality care and support to three active, fun-loving female residents with learning disabilities. Our residents love engaging in a range of exciting activities including trips to the seaside, visiting the theatre and cinema, and many more!

Your role will include:

-Providing personal care, administering medication and helping with other domestic tasks such as cooking and cleaning

-Promoting service users independence and choice

-Encouraging service users to engage in a range of exciting social activities both within and outside their homes

-Developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest

-Part time hours to be worked flexibly according to the needs of the service with a willingness to work sleep in’s, at a rate of £40 per shift

-Being a driver is essential for this role.

We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a bright, friendly environment! Full training is provided by our Creative Support Training Academy, as is the opportunity to work towards QCF Diploma in Health and Social Care.

‘My favourite thing about the service is that no two days are the same, but we laugh everyday’.

The service has great transport links by both train and bus, with the local train station being only a 10 minute walk away.

Vacancy Reference Number: 86524

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Creative Support is seeking warm, reliable, and proactive Support Workers to join our friendly team in Blackpool, Lancashire. We provide quality care and support for individuals with learning disabilities in a vibrant service where no two days are the same.

You will support service users in various activities, including employment, volunteering, community engagement, and daily living tasks at home. We are looking for someone with a great sense of humor who enjoys being part of an energetic team.

Your role includes encouraging service users to engage in exciting social activities both within and outside their homes and developing warm, trusting relationships with service users and their families, ensuring they enjoy their time to the fullest.

We offer both full-time and part-time hours with a willingness to work sleep-ins and cover various shift patterns (early, mid, late).

We welcome candidates from all backgrounds. No previous care experience is necessary, just a passion for providing person-centered care and support in a bright, friendly environment.

Vacancy Reference Number: 86569

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, we are also unable to accept Skilled Worker Visas.

HOMECARE REGISTERED MANAGER

RECRUITMENT PACK

Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.

This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.

Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.

Salary: £34,000 - £38,000

Hours of Work: 35 hours per week

Location: Fully office based, NW1 2PY

Reporting to: Head of Homecare

WHY HOPSCOTCH HOMECARE?

o An opportunity to live out your values

o Working in a trauma informed environment

o A chance to challenge and increase the standards in Adult Social Care

o Working with a diverse and vibrant team

o Team positivity, creativity and problem solving

o A place where all voices are heard

o Daily opportunities to make a meaningful impact on those in need

o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff

o Generous annual leave provision, including flexible working around the winter holidays

o Occupational sick leave

o Regular internal and clinical supervision with amazing therapists

o Continuous training

SCOPE OF THE ROLE

o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way

o Efficiently manage the day to day running of the Homecare charity including:

· Allocate resources and monitor performance to deliver high quality homecare to clients within budget

· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures

o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service. 

o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

o Be prepared to work flexibly to ensure the safe delivery of the service

o Provide a good service to clients:

o Promote the rights of each client and keep their wishes at the centre of their care and support

o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support

o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy

o Agree appropriate risk control measures to reduce identified risks

o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services

o Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times

o Identify ongoing training needs and ensure staff are up to date with current best practice

o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

o Carry out appraisals and monitoring of staff performance

o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

o Attend external meetings and represent the service in a positive manner

o Participate in the growth and development of the service

o This list is not exhaustive and from time to time you may be required to undertake additional duties

o Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION

Personal Attributes - Essential

o Caring and compassionate towards people in need of care and support and care workers

o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives

o Exceptional team player

o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

o Professional, excellent timekeeper and reliable

Knowledge and understanding - Essential

o Excellent experience in the provision of homecare services, in line with best practice

o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.

o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification

o Understanding of systems to maintain confidentiality in relation to customers, staff and the business

o Knowledge of health and safety matters in relation to homecare services and risk management

o Knowledge of how to recognise abuse and safeguarding procedures

Experience and skills

oMinimum of two years’ experience of managing a team

- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals

o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

o Experience of care services, risk assessment and person-centred care and support

o Ability to plan and organise workloads effectively

o Good administrative skills and computer literacy

o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff

o Ability to maintain clear written and electronic records and to follow statutory reporting procedures

o Experience of financial management desirable

o Ability to implement policies, procedures and instructions

Additional requirements

o Willingness to work flexibly and to keep knowledge and skills up to date

o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals

o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

o Right to work in the UK

We would love to hear from you! 

Good luck!