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JOB TITLE: Northern Partnership & Dog Training Manger
LOCATION: Northern Region (Including Scotland, Northern England and parts of the Midlands)
SALARY: £37,000 - £45,000 p/a
JOB TYPE: Permanent, Full-Time and Part-Time applications considered
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
MAIN PURPOSE & SCOPE OF THE ROLE:
The Northern Partnership & Training Manager is responsible for the operational leadership, coordination and quality assurance of Partnership and Dog Training Instructor roles operating within the Northern region.
Partnership and Dog Training Instructor roles within the Medical Alert Assistance Dog department combine elements of dog training, client instructing, partnership placement and aftercare, depending on programme need. This role provides direct line management and oversight of Northern region staff working in these hybrid capacities.
The postholder ensures consistent, high‑quality delivery of MAAD partnerships, working collaboratively with training, welfare and senior management colleagues to support dog progression, client outcomes and compliance with ADUK and ADI standards.
WHAT YOU’LL DO:
Provide operational leadership for Northern region Partnership and Dog Training Instructor roles, ensuring staff who work across training, instructing and partnership delivery are effectively supported, coordinated and developed.
You will act as the regional lead for instructor‑delivered partnership work, maintaining oversight of workloads, partnership progression, accreditation readiness and aftercare delivery, while contributing to continuous service improvement under senior management guidance.
Reports to: Interim Head of Partnership Services
ABOUT THE ROLE
You will oversee and coordinate the Northern Medical Alert Assistance Dog function, managing staff in Partnership and Dog Training Instructor roles who support MAAD partnerships from allocation through placement and ongoing aftercare.
You will provide clear leadership, supervision and quality assurance, ensuring consistent delivery standards, balanced workloads and clarity of expectations for staff whose roles span multiple functions.
You will maintain oversight of partnership pipelines, regional capacity and accreditation timelines, ensuring accurate reporting and timely escalation of risks or concerns.
This is a senior operational role requiring strong people management, excellent dog training and instructing expertise, and a calm, organised approach to managing complex client‑facing services.
Responsibilities of the Role
Hybrid Role Leadership & Management (Northern Region)
- Line manage and support Northern region‑based Partnership and Dog Training Instructor roles
- Conduct regular 1:1s, supervision and appraisals
- Chair Northern regional team meetings and provide updates to the Interim Head of Assistance Dog Programme
- Approve annual leave and expenses, ensuring appropriate regional cover
- Support senior Partnership and Dog Training Instructor staff in mentoring or supporting less experienced colleagues
- Ensure staff adhere to departmental standards, methods and policies
Partnerships, Training & Client Delivery
- Oversee the progression of puppies within the Northern region and where required, carry out relevant assessments
- Oversee the progression of MAAD partnerships across training, placement and aftercare within the Northern region
- Ensure client learning styles, family dynamics and individual needs are identified and supported
- Support or directly deliver Partnership and Dog Training Instructor role activity where required, including: Scent and odour training, Client‑specific training, Placement training, Aftercare and refresher support
- Maintain oversight of partnerships requiring remedial training or additional intervention
- Carry out or support final accreditation assessments where appropriate
- Ensure qualified partnerships continue to meet ADUK standards
Planning, Oversight & Reporting
- Maintain oversight of Northern region partnership activity, including: Applicants, Dogs approaching match, Partnerships in training, Accredited partnerships receiving aftercare
- Escalate risks, delays or welfare concerns to the ADPM with recommended solutions
- Contribute to departmental reports and inspection readiness
Governance, Welfare & Compliance
- Ensure all Partnership and Dog Training Instructor role activity complies with ADUK and ADI regulations
- Liaise with the Health & Welfare Manager regarding health or welfare concerns
- Support rehoming outcomes for withdrawn dogs in conjunction with relevant teams
- Ensure accurate and timely record‑keeping within the Harlequin CRM system
Stakeholder & Cross‑Departmental Working
- To ensure volunteers and Dog training contractors based within the Northern region are well supported by regional staff.
- Act as the primary Northern region contact for partnership‑related matters
- Work closely with Applications and Welfare teams
- Support fundraising, communications and volunteering activities when required
- Promote best practice and learning across the charity
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- Minimum 2years’ experience managing or leading staff in the Assistance Dog roles within an ADUK‑affiliated organisation
- Extensive experience delivering assistance dog partnerships, including training, placement and aftercarProven experience mentoring, supporting and performance‑managing staff
- Sound knowledge of ADUK and ADI regulations
- Strong organisational and caseload‑management abilities
- Confident working independently and managing competing priorities
- Comfortable working in the presence of dogs
Desirable
- Experience working with medical alert assistance dogs
- Knowledge of medical conditions affecting adult and child clients
- Experience supporting accreditation reviews or inspection processes
Knowledge & Skills
DESIRABLE
- Strong practical dog handling, scent training and knowledge of dog behaviour and development
- Excellent coaching, assessment and quality‑assurance skills
- Calm, clear and empathetic communication style
- Strong written and verbal communication skills
- Ability to exercise sound judgement in complex, client‑facing situations
- High level of IT literacy including Microsoft 365 and CRM systems
Other Requirements
- Full UK driving licence
- Willingness and ability to travel across the Northern region
- Willingness to stay away from home and have dogs reside in the home when required
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful
- We stay positive
- We strive for excellence
- We communicate and listen
- We are ambassadors
- We are one team
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.
As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.
Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.
The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:
- Senior leadership experience in a complex, multi‑site environment.
- A track record of delivering large-scale programmes and leading distributed teams.
- Strong strategic thinking, problem‑solving and relationship‑building skills.
- Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
- Excellent judgement, communication skills and the ability to influence at all levels.
- Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
- A collaborative, inclusive leadership style aligned with Shannon Trust’s values.
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews, which will be held online, are planned for the w/c 18th May.
All applications must include a CV and covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.
About the role
Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.
Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.
Together we can transform frontline financial services, in practice, product and process, and save lives.
About you
At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.
About SEA
We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. We work to save lives and stop economic abuse forever.
Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.
Our mission is to raise awareness of economic abuse and transform responses to it.
To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.
We are committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.
Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.
What we offer
- 25 days annual leave plus Statutory Bank Holidays
- Home working (UK based)
- Flexible working
- 5% Employer Pension Contribution
- 5 Wellbeing Days
- Reflective practice
- Employee Assistance Programme
- Enhanced sick pay, family leave and carer’s leave
- The chance to be part of our highly professional, supportive team
To apply
Please apply via our website
Applications open from 9 April and close at 11.59pm on 7 May 2026. Interviews will take place virtually, week beginning 1 June.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.