52 Family outreach support worker jobs

Youth Outreach and Community Worker (London - Waterloo)

Railway Children (UK Programme)

£32,000 per year plus 10% London weighting

Full-time – Permanent

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? 

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As part of our current strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

The role
We are looking to recruit a Youth Outreach and Community Worker in London as part of our UK Programme.

This role requires close working with partners, engaging and safeguarding young people in and around Waterloo Station, helping to identify and safeguard young people at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role involves working regular unsociable hours including evenings and weekends.

You will be working closely alongside key partners such as British Transport Police, security staff, Train Operators, Youth Services and other local stakeholders.

You’ll play a key role in the development of our UK Safeguarding on Transport Programme and part of a dynamic team delivering Railway Children’s safeguarding programme in the UK.

About you
We are looking for someone who brings experience of successfully engaging and supporting young people as well as experience of working in an outreach or similar community setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.

Alongside this you will be able to work effectively with community and statutory partners to safeguard young people.

You will have completed relevant training, have experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.

Your base would be at Waterloo station with regular travel to other stations and some home working. This role involves working regular unsociable hours including evenings and weekends.

A full job specification can be found in the job pack.

For further information about this post and working for Railway Children, including how to apply, please visit our website.

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.

Closing Date: Wednesday 23rd September

Online Interviews: Wednesday 30th September/Thursday 1st October

In person interviews: Wednesday 7th October/Thursday 8th October

Could you make a difference to Young Carers in Wandsworth? 

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation. 

Benefits of working for Wandsworth Carers’ Centre:  

Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based. 

Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program. 

Our Charity:  

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes. 

Young Carers Support and Development Worker 

Salary: £31,402.80 per annum (inc. Inner London Weighting) 

Full time (35 hours per week) 

The role: 

You will work across three key age groups, 5–11, 12–16 and 16-25, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed as well as being required to plan and facilitate a weekly After School club for ages 5-11 and 12-16. Alongside group activities, you will offer one-to-one support to individual Young Carers and Young Adult Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers. 

Skills and experience: 

The successful applicant will have outstanding organisational and communication skills, be confident organising trips and activities for children and experience working with children.  They will be able to manage conflicting demands with tight deadlines, be a key team player and be committed to working with Young Carers and volunteers. 

They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

Are you passionate about making a direct financial difference in the lives of unpaid carers?

Join the Carers’ Hub Lambeth team and help ensure carers across our borough receive the financial recognition, stability, and specialist support they deserve.

In this vital role, you will deliver specialist, high-quality welfare and disability benefits support across our Young Carers and Adult Carers teams. Working directly with unpaid carers and their families, you will help maximise household incomes, navigate complex benefit systems, and ensure their rights are upheld.

What you’ll be doing:

• Specialist Casework & Income Maximisation: Deliver 1-to-1 welfare benefits casework, carry out calculations, complete application forms, and support carers through mandatory reconsiderations and appeals (covering PIP, Carer’s Allowance, Universal Credit, Attendance Allowance, etc.).

• Workshops & Outreach: Design and facilitate engaging information workshops and drop-in sessions (online and face-to-face) on key benefit topics affecting carers.

• Collaborative Support: Respond to internal and external referrals (from health, social care, and voluntary partners), working closely with team leaders to support particularly vulnerable carers.

• Partnership & Impact: Maintain accurate case records, track outcome metrics (e.g., financial gains), and represent Carers' Hub with local statutory and voluntary services.

What we are looking for:

• Benefits Expertise: In-depth, practical knowledge of the UK welfare benefits system and proven experience delivering 1-to-1 casework, form-filling, and reconsideration support.

• Strong Communicator: Excellent written and oral skills with a knack for breaking down complex benefit regulations into clear, understandable advice.

• Organised & Database Literate: Confidence managing a busy caseload, prioritising deadlines, and using CRM databases (e.g., Charity Log) and benefit calculation software.

• Empathetic & Inclusive: A genuine commitment to carers' wellbeing, safeguarding protocols, and non-judgmental, inclusive support.

About Carers' Hub Lambeth

Unpaid carers make huge sacrifices to look after loved ones, often facing steep financial, emotional, and practical challenges. At Carers' Hub, we work to limit these obstacles by raising awareness, influencing local policy, improving carer wellbeing, and connecting carers to essential resources and networks.

We are an Equal Opportunities Employer and warmly welcome applications from carers, disabled people, ethnic minority communities, LGBTQ+ individuals, and South London residents. As part of our disability commitment, we guarantee an interview to any disabled applicant meeting the essential criteria.

Ready to apply? Download our full Application Pack for detailed person specifications and instructions on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Thursday 15th October at 336 Brixton Road

The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements of the role Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills 

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Please see the job description and person specification for the full list of requirements and specifications.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of the induction period with a minimum 60% office based. 

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program. 

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

Join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. 

Leeds Gypsy and Traveller Exchange (Leeds GATE) is an established and award-winning civil societyorganisationwith a national profile.

We arerecognisedas being innovative, brave and creative.Our overall aim is to improve the quality of life for Gypsies andTravellersthrough addressing inequalities in homes, health, education, and employment, financial and social inclusion. 

We run a number ofa communityfacing and strategic projects to achieve our aims including advocacy, community development and youth work.Those who access our services and activities are members of Leeds GATE.

Job Purpose: 

Working in Wakefield and Calderdale you will build trusted relationships with Leeds GATE members, residents and families living on the Heath Common local authority site (Wakefield), yards, houses and roadside across the Wakefield district and Calderdale Borough.

Through your relationships you will gain understanding of people’s strengths, interests and hobbies, whilst also building up knowledge of the needs of support, barriers and issues faced by Gypsies and Travellers. 

As a community development worker you will help to develop and create opportunities to engage the community, such as activities and group work, thinking how these can help people to share their ideas, develop their skills, build confidence and empower them, as well as improving  health and wellbeing outcomes to enable better lives. 

An element of hybrid working is supported within this role but it is expected that the majority of work (80%) will be based on sites, outreach and community based events. 

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.

We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Service Lead

Fixed term 12 months, full time – 37 hours per week, weekdays

Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.

Salary range: £35,502 to £43,389 per annum

Position: Bounce Back for Kids (BB4K) Support Worker

Fixed term 9 months, part time – 18.5 hours per week, weekdays.

Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum) 

About the roles:

As a Service Lead you willplay a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· support our families through providing outreach support

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· lead a dedicated team of Support Workers

· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team

As a Support Worker you willplay a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· complete assessments to understand the needs of families

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· support our families through providing outreach support

About you:

A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.

You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For an informal discussion about the roles please see contact details for Luke Pepperell BB4K Manager on our website.

Closing date: Midday on Thursday 10 September 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include:Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

We have an exciting opportunity to join our Family Support Team. This role will suit someone with experience supporting parents and carers of ADHD and autistic children and young people, who is highly organised and shares our passion for making a difference.

About the Role

• Provide specialist advice, information and support to families through one‑to‑one appointments.
• Facilitate groups, courses and workshops which help parents understand ADHD and autism.
• Signpost families to appropriate services and resources across North-West London.
• Work collaboratively with professionals to share best practice, support reasonable adjustments, and contribute to developing autism‑aware communities.

In this role, you will join the CAAS Family Support Team as we work to educate, empower and improve quality of life for neurodivergent individuals, their families, and the communities they live in.

We work in a variety of settings, so a flexible approach is essential.

Some evening or weekend work may be required depending on scheduled sessions

Who We Are Looking For

• Someone with a genuine passion for supporting neurodivergent children and families.
• Strong organisational, IT and communication skills.
• The ability to offer empathetic, strengths‑based support.
• Lived experience as a parent or carer of a neurodivergent child is highly valued at CAAS

About Us:

The Centre for ADHD and Autism Support (CAAS) is a registered charity (Charity Registration Number: 1193799) and we provide information, training, support groups and practical help to residents of North-West London. Our support services encompass education, benefits, parenting and care advice with signposting to other agencies if appropriate.

Remuneration Package & Contract Details

Annual FTE salary: up to £33,000 (pro-rata for part time), depending on experience

Contract Type: 12 month fixed term contract (potential to extend)

Working Weeks Per Annum: 52 weeks

Working Hours Per Week: 35

Working Days: Mon-Fri, some weekend and evening work will be required.   

Annual Leave Entitlement: 33 days, including UK bank holidays, plus your birthday off each year

If you’re looking for a supportive, inclusive workplace with an excellent reputation for family‑centred practice, we’d be delighted to receive your application, along with a short covering note.

Safeguarding Statement:

The Centre for ADHD and Autism Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, workers and volunteers to share this commitment. The successful candidate will be required to provide two satisfactory references, undertake pre-employment checks and have a cleared Enhanced Disclosure & Barring check.

Please note

If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually.

Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.

CONTRACT: Permanent (dependent on funding, with 3 years funding initially).

HOURS: Part-time, 28 hours per week.

LOCATION: Based at home with work across the region as needed, and a regular working day (at least fortnightly) in Area Meeting Office in Birmingham (40 Bull St, B4 6AF).

Quakers in Britain is looking for someone personable and self-motivated with experience of working with children, young people and families, to support Quaker communities in Central England and Leicester. We aim to create loving, inclusive and all-age communities where children and young people feel embraced and engaged.

To deliver this work you will need to be organised and adaptable, with good communication and planning skills, and knowledge of Quaker beliefs and practices, including Quaker decision making, culture and structures.

For further details and to apply, please visit our website.

Closing date: 8am on Monday 21 September 2026.

Interviews: Friday 2 October 2026. At the Priory Rooms, 40 Bull Street, Birmingham.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.

About the Role:

As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.

You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.

Essential Requirements:

• Experience supporting vulnerable individuals in a community, support, or custodial setting.
• Understanding of trauma-informed and person-centred approaches.
• Experience carrying out assessments and support planning.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Experience maintaining professional boundaries and accurate records.
• Knowledge of safeguarding principles and procedures.
• Good IT skills, including Microsoft Office.
• Full UK driving licence and willingness to travel across the service area.
• Ability to obtain an Enhanced DBS check and HMP security clearance.

Desirable:

• Experience working with women affected by pregnancy, pregnancy loss, parenting challenges, or maternal mental health issues.
• Experience supporting women within or leaving the criminal justice system.
• Experience delivering group sessions, workshops, or training.
• Knowledge of multi-agency working practices.
• Listening skills, counselling, or relevant support qualifications.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £16,686.00 per annum for 21 hours

Hours: 21 hours per week over 3 days

Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton

Please note, this role is on a Fixed Term Contract for 1 year.

Benefits:

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.

This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.

As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.

Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent

Key responsibilities:

To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans

• To provide a range of motivational and structured psychosocial interventions
• To promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• To establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• To liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• To provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• To co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• To assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• To promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• To support patients to engage with local peer support workers and volunteering services
• To support and supervise any peer support workers linked to PCN
• To work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• To broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• To develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• To complete locally agreed quality outcome measures, with patients and to undertake regular reviews
• You may be required to cover duties not listed within this job description.

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• A diploma or degree in an appropriate subject, e.g. counselling, psychology, social work, probation, mental health, or Health and Social Care Level 3; and/or a minimum of two years’ community experience in drug, alcohol or mental health work.
• Understanding and ability to work to confidentiality, consent, information sharing and safeguarding policies within an integrated service.
• Good communication and written skills, with a commitment to accurate and confidential record keeping.
• Ability to interact effectively with the client group, colleagues and other professionals while maintaining clear boundaries.
• Ability to break down stigma and barriers associated with working with the client group.
• Understanding of the issues and needs of the client group.
• Knowledge and understanding of community working and lone working, with the ability to maintain safety while working in the community.
• Ability to work to all policies, procedures and standards of the service and joint-working arrangements with key partners.
• Good understanding of personal limitations, with the ability to identify when to seek advice and support and deal with emotionally challenging issues objectively and professionally.
• Ability to manage challenging behaviour, anger and verbal aggression from patients.
• Proficient in Microsoft Word, Outlook and Excel.
• Ability to enter data onto a database as required by the service.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Ability to maintain equal opportunity standards at all times.
• Ability to be resilient when working with the client group, while demonstrating compassion and willingness to go the extra mile.
• Ability to maintain respect for the client group, peers and partners.
• Adaptable to change.
• Dynamic and self-motivated.
• Proactive, motivated and energetic.
• Ability to work calmly in a challenging environment.
• Capacity to innovate and work flexibly on own initiative as well as part of a team.
• Commitment to developing skills and knowledge through ongoing learning and development.
• Ability to work flexibly across operational hours.
• Ability to work to the policies, procedures and standards of the charity.

Desirable

• If holding a professional qualification, maintain up-to-date professional registration, e.g. BACP, HCPC, BPS or recognised equivalent.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for the West Coast of Scotland to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Argyll & the Isles, stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Working across South Essex, as a Specialist Outreach Support Worker you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive.You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service. You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other.  

As you'll be be traveling across the South Essex region, a UK driving licence and access to a car is essential for this role. 

What you’ll do

• Manage a caseload of customers, delivering tailored support that promotes independence and positive outcomes.
• Support customers with complex needs, including budgeting, education and training opportunities, tenancy-related issues, and access to specialist services.
• Carry out assessments, risk assessments, support planning, reviews, and crisis intervention as required.
• Run drop-ins across South Essex, offering support, encouragement, and practical help
• Work collaboratively with statutory, voluntary, and community organisations to improve outcomes for people at risk of homelessness.
• Support customers to access services relating to mental health, substance misuse, physical health, employment, and wellbeing.
• Maintain accurate customer records, case notes, and performance data in line with organisational and regulatory requirements.

What you’ll need

You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence. You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference. You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.

• Experience supporting vulnerable people in housing, homelessness, or substance misuse services
• Strong knowledge of housing law, homelessness prevention, and welfare benefits
• Confidence engaging with people in crisis and chaotic situations
• Ability to create strength-based support plans and carry out assessments
• Excellent communication, IT, and record-keeping skills
• Good numeracy skills, including the ability to support customers with budgeting, debt management, and benefit maximisation.
• A proactive, organised, and customer-focused approach to your work.
• The ability to work independently as well as collaboratively within a team.
• Willingness to work flexibly, including outside normal office hours when needed
• A UK driving licence and access to your own car

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Up to 10% pension contribution
• Family-friendly policies

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Interviews will be held in person at our Pitsea office on the 21st September.