Family outreach support worker jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.
We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Service Lead
Fixed term 12 months, full time – 37 hours per week, weekdays
Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.
Salary range: £35,502 to £43,389 per annum
Position: Bounce Back for Kids (BB4K) Support Worker
Fixed term 9 months, part time – 18.5 hours per week, weekdays.
Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum)
About the roles:
As a Service Lead you willplay a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:
· support our families through providing outreach support
· deliver group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· lead a dedicated team of Support Workers
· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team
As a Support Worker you willplay a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:
· complete assessments to understand the needs of families
· deliver group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· support our families through providing outreach support
About you:
A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.
You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
For an informal discussion about the roles please see contact details for Luke Pepperell BB4K Manager on our website.
Closing date: Midday on Thursday 10 September 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include:Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Leeds Gypsy and Traveller Exchange (Leeds GATE) is an established and award-winning civil societyorganisationwith a national profile.
We arerecognisedas being innovative, brave and creative.Our overall aim is to improve the quality of life for Gypsies andTravellersthrough addressing inequalities in homes, health, education, and employment, financial and social inclusion.
We run a number ofa communityfacing and strategic projects to achieve our aims including advocacy, community development and youth work.Those who access our services and activities are members of Leeds GATE.
Job Purpose:
Working in Wakefield and Calderdale you will build trusted relationships with Leeds GATE members, residents and families living on the Heath Common local authority site (Wakefield), yards, houses and roadside across the Wakefield district and Calderdale Borough.
Through your relationships you will gain understanding of people’s strengths, interests and hobbies, whilst also building up knowledge of the needs of support, barriers and issues faced by Gypsies and Travellers.
As a community development worker you will help to develop and create opportunities to engage the community, such as activities and group work, thinking how these can help people to share their ideas, develop their skills, build confidence and empower them, as well as improving health and wellbeing outcomes to enable better lives.
An element of hybrid working is supported within this role but it is expected that the majority of work (80%) will be based on sites, outreach and community based events.
A world in which all Gypsies and Travellers have the opportunity to thrive and make choices as equal, valued and respected members of society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young
people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.
We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible
Application deadline : 9am Friday 11th September 2026
Interview day (online): Friday 18th September 2026
Please ensure you are available on these dates
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Craigmillar
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£29,050 per annum.
Annual leave
33 days (inc bank & public holidays) (pro rata for part-time staff) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
CONTRACT: Permanent (dependent on funding, with 3 years funding initially).
HOURS: Part-time, 28 hours per week.
LOCATION: Based at home with work across the region as needed, and a regular working day (at least fortnightly) in Area Meeting Office in Birmingham (40 Bull St, B4 6AF).
Quakers in Britain is looking for someone personable and self-motivated with experience of working with children, young people and families, to support Quaker communities in Central England and Leicester. We aim to create loving, inclusive and all-age communities where children and young people feel embraced and engaged.
To deliver this work you will need to be organised and adaptable, with good communication and planning skills, and knowledge of Quaker beliefs and practices, including Quaker decision making, culture and structures.
For further details and to apply, please visit our website.
Closing date: 8am on Monday 21 September 2026.
Interviews: Friday 2 October 2026. At the Priory Rooms, 40 Bull Street, Birmingham.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
We have an exciting opportunity to join our Family Support Team. This role will suit someone with experience supporting parents and carers of ADHD and autistic children and young people, who is highly organised and shares our passion for making a difference.
About the Role
- Provide specialist advice, information and support to families through one‑to‑one appointments.
- Facilitate groups, courses and workshops which help parents understand ADHD and autism.
- Signpost families to appropriate services and resources across North-West London.
- Work collaboratively with professionals to share best practice, support reasonable adjustments, and contribute to developing autism‑aware communities.
In this role, you will join the CAAS Family Support Team as we work to educate, empower and improve quality of life for neurodivergent individuals, their families, and the communities they live in.
We work in a variety of settings, so a flexible approach is essential.
Some evening or weekend work may be required depending on scheduled sessions
Who We Are Looking For
- Someone with a genuine passion for supporting neurodivergent children and families.
- Strong organisational, IT and communication skills.
- The ability to offer empathetic, strengths‑based support.
- Lived experience as a parent or carer of a neurodivergent child is highly valued at CAAS
About Us:
The Centre for ADHD and Autism Support (CAAS) is a registered charity (Charity Registration Number: 1193799) and we provide information, training, support groups and practical help to residents of North-West London. Our support services encompass education, benefits, parenting and care advice with signposting to other agencies if appropriate.
Remuneration Package & Contract Details
Annual FTE salary: up to £33,000 (pro-rata for part time), depending on experience
Contract Type: 12 month fixed term contract (potential to extend)
Working Weeks Per Annum: 52 weeks
Working Hours Per Week: 35
Working Days: Mon-Fri, some weekend and evening work will be required.
Annual Leave Entitlement: 33 days, including UK bank holidays, plus your birthday off each year
If you’re looking for a supportive, inclusive workplace with an excellent reputation for family‑centred practice, we’d be delighted to receive your application, along with a short covering note.
Safeguarding Statement:
The Centre for ADHD and Autism Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, workers and volunteers to share this commitment. The successful candidate will be required to provide two satisfactory references, undertake pre-employment checks and have a cleared Enhanced Disclosure & Barring check.
Please note
If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually.
Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Role: Dads’/Partners’ Peer Support Worker
Location: Birmingham wide / Hybrid working
Hours: 37.5 hours per week, Monday to Friday (with some occasional evening and weekend work)
Salary: £25,363 – £26,419 per annum, subject to experience
Contract: Fixed-term for 12 months
Benefits: Flexible working, 36 days leave (including bank/public holidays), 5% matched pension contribution, ongoing support and supervision sessions
Reports to: Operations Director
Please note: To allow Acacia to provide specialist, relatable peer support, there is a Genuine Occupational Requirement (GOR) for this role to be filled by a male, who is a dad or partner and has relevant lived experience of perinatal mental health and/or other mental health difficulties.
What will the role involve?
The Dads’/Partners’ Peer Support Worker will play an important role in helping us reach and support more fathers and partners across Birmingham. The role will be community-based and will involve regular travel across the city, working closely with Family Hubs, community organisations and other local partners.
A key part of the role will be establishing and facilitating dads’ stay-and-play groups across Birmingham’s Family Hub areas. These groups will provide opportunities for dads to spend quality time with their children, meet other fathers, build supportive relationships and access support in a welcoming and informal environment.
The postholder will also provide one-to-one peer support, drawing appropriately on their own lived experience to build trust, offer encouragement and help fathers and partners feel less alone. They will support individuals to access relevant mental health, wellbeing, family and community services where needed.
The role will also help to raise awareness of fathers’ and partners’ perinatal mental health through community events, online resources and social media. Working alongside Family Hubs and other local services, the postholder will help dads and partners develop coping strategies, strengthen their support networks and feel more confident about moving forward.
Travel expenses incurred as part of the role will be reimbursed in line with Acacia’s Expenses Policy.Due to the post requiring regular travel across Birmingham, the applicant should ideally have access to a car for work purposes.
Please note the role will be subject to criminal record, right to work and reference checks.
Interested in applying?
If you are interested in being considered for the role, please read the attached job pack and complete the attached application form, explaining how you meet the points in the person specification. Your application should outline your relevant skills and experience, along with the qualities you feel you would bring to the role.
Please return completed application forms by Sunday 06 September 2026.
If you have any specific questions or would like to talk through any aspect of the role, please contact the recruiting manager for further information.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.
About the Role:
As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.
You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.
Essential Requirements:
- Experience supporting vulnerable individuals in a community, support, or custodial setting.
- Understanding of trauma-informed and person-centred approaches.
- Experience carrying out assessments and support planning.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a multidisciplinary team.
- Experience maintaining professional boundaries and accurate records.
- Knowledge of safeguarding principles and procedures.
- Good IT skills, including Microsoft Office.
- Full UK driving licence and willingness to travel across the service area.
- Ability to obtain an Enhanced DBS check and HMP security clearance.
Desirable:
- Experience working with women affected by pregnancy, pregnancy loss, parenting challenges, or maternal mental health issues.
- Experience supporting women within or leaving the criminal justice system.
- Experience delivering group sessions, workshops, or training.
- Knowledge of multi-agency working practices.
- Listening skills, counselling, or relevant support qualifications.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £16,686.00 per annum for 21 hours
Hours: 21 hours per week over 3 days
Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton
Please note, this role is on a Fixed Term Contract for 1 year.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Job description
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for the West Coast of Scotland to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of Argyll & the Isles, stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alongside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Refugee Resettlement Support Worker
Help refugee families build safe, stable and hopeful futures
Location:
- Based in Bournemouth
- Regular travel across BCP and Dorset
- Hybrid working available when not attending visits, meetings or appointments
Hours:
- 37.5 hours per week
- Monday–Friday, 9am–5pm
Salary: £26,796.90 per annum
International Care Network (ICN) is a Christian charity walking alongside refugees, asylum seekers and vulnerable migrants as they rebuild their lives in the UK. Every day, we see people overcome enormous challenges, develop new skills, build connections and create brighter futures and you could be part of that journey.
We're looking for a compassionate, proactive and organised Refugee Resettlement Support Worker to join our Resettlement Team and support individuals and families arriving through Government resettlement schemes. The role is predominantly focused on families resettled from Afghanistan, although support may be provided to people arriving through other schemes as well.
What you'll be doing
You'll work directly alongside refugee families as they settle into life in Bournemouth, Christchurch, Poole and wider Dorset, helping them navigate unfamiliar systems, access services and become active members of their new communities.
Your work will include:
- Supporting individuals and families with housing, utilities and practical day-to-day needs
- Helping people access healthcare, education, benefits and other key services
- Supporting access to ESOL classes, volunteering and employment opportunities
- Accompanying people to appointments and meetings when needed
- Helping families build confidence, independence and connections within their local communities
· Working closely with local authorities, schools, health professionals, volunteers and other partners
· Maintaining accurate records and case notes
· Assisting with the preparation of homes prior to new arrivals moving in
No two days are the same. One day you might be helping a family register with a GP, supporting a parent at a school meeting, or helping someone navigate the benefits system. The next, you could be preparing a property for a newly arrived family or working with local partners to ensure the right support is in place.
Why this role matters
Moving to a new country after experiencing conflict, persecution or displacement can be overwhelming.
This role helps people rebuild their lives with dignity, confidence and hope. You'll play a key part in helping families settle safely, access opportunities, understand their new community and begin to thrive.
From supporting a child starting school for the first time, to helping a family access healthcare or secure employment, your work will have a direct and lasting impact.
Who we're looking for
You'll thrive in this role if you:
- Have experience supporting vulnerable individuals or families
- Are compassionate, practical and solution-focused
- Can build positive relationships with people from diverse backgrounds
- Are confident working independently and managing your own caseload
- Have strong organisational and administrative skills
- Are able to maintain professional boundaries while working in a supportive and person-centred way
- Have excellent communication skills
- Are comfortable working collaboratively with a range of agencies and professionals
- Share our commitment to supporting refugees, asylum seekers and vulnerable migrants
- Are supportive of ICN's Christian ethos and values
Experience of working with refugees, asylum seekers, local authorities or resettlement programmes would be advantageous, but is not essential.
Essential requirements
· Full UK driving licence
· Own reliable vehicle
· Confidence driving across BCP and Dorset
· Willingness to obtain and maintain appropriate business insurance
· Eligibility to work in the UK
· Ability to obtain an Enhanced DBS check
Why join ICN?
ICN is a friendly, ambitious and values-driven charity where relationships matter and everyone's contribution is valued.
You'll be joining a passionate team committed to creating communities where refugees, asylum seekers and vulnerable migrants can belong, flourish and rebuild their lives. As our services continue to grow, you'll have the opportunity to make a genuine difference to people facing significant challenges and uncertainty.
What we offer
- Salary of £26,796.90 per annum
- 25 days' annual leave plus 8 bank holidays
- Company pension scheme
- Mileage paid at 45p per mile for work-related travel
- Flexible and hybrid working arrangements
- Ongoing training and development opportunities
- Staff wellbeing support and social events
- A supportive and collaborative team environment
ICN is committed to being an inclusive and welcoming employer. As a Disability Confident Employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and are committed to ensuring everyone is treated fairly and with respect.
We are also deeply committed to safeguarding. All roles working with children and vulnerable adults are subject to the appropriate DBS checks.
Join us
If you're passionate about helping people rebuild their lives and want to be part of a team making a tangible difference every day, we'd love to hear from you.
How to Apply
Please read the Job Description and Person Specification and complete the application form and supporting documents (all documents can be found on our website.
Application deadline: 9am on Monday 7th September 2026
Interviews: Likely to take place during the week commencing 14th September 2026 (dates can be flexible if required).
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
- Support families one-to-one and in groups, both pre- and post-bereavement
- Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
- Help children feel less alone in their grief, and families feel more connected
- Contribute to our PIECES group programme, helpline, and referral process
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
- A warm, person-centred approach
- Experience working with children and families
- Emotional resilience and a strong sense of purpose
- The ability to travel across Surrey and attend some evening/weekend sessions
We offer:
- Flexible working
- TOIL and supervision
- Ongoing training and personal growth
- A supportive, values-led team who genuinely care
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working across South Essex, as a Specialist Outreach Support Worker you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive.You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service. You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other.
As you'll be be traveling across the South Essex region, a UK driving licence and access to a car is essential for this role.
What you’ll do
- Manage a caseload of customers, delivering tailored support that promotes independence and positive outcomes.
- Support customers with complex needs, including budgeting, education and training opportunities, tenancy-related issues, and access to specialist services.
- Carry out assessments, risk assessments, support planning, reviews, and crisis intervention as required.
- Run drop-ins across South Essex, offering support, encouragement, and practical help
- Work collaboratively with statutory, voluntary, and community organisations to improve outcomes for people at risk of homelessness.
- Support customers to access services relating to mental health, substance misuse, physical health, employment, and wellbeing.
- Maintain accurate customer records, case notes, and performance data in line with organisational and regulatory requirements.
What you’ll need
You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence. You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference. You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.
- Experience supporting vulnerable people in housing, homelessness, or substance misuse services
- Strong knowledge of housing law, homelessness prevention, and welfare benefits
- Confidence engaging with people in crisis and chaotic situations
- Ability to create strength-based support plans and carry out assessments
- Excellent communication, IT, and record-keeping skills
- Good numeracy skills, including the ability to support customers with budgeting, debt management, and benefit maximisation.
- A proactive, organised, and customer-focused approach to your work.
- The ability to work independently as well as collaboratively within a team.
- Willingness to work flexibly, including outside normal office hours when needed
- A UK driving licence and access to your own car
What you’ll get in return
- 25 days’ annual holiday (plus bank holidays)
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Up to 10% pension contribution
- Family-friendly policies
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Interviews will be held in person at our Pitsea office on the 21st September.
Outreach Inclusive Recovery Worker
Location: Gillingham
Salary: £26,000 per annum
Vacancy Type: Permanent
We're looking for a passionate and proactive Outreach Inclusive Recovery Worker to join our team on a full-time basis (35 hours per week). This is an exciting opportunity to help improve access to recovery services for underserved communities across Medway, with a particular focus on Eastern European communities.
We are particularly interested in hearing from candidates who have experience working with Eastern European communities and understand the cultural, social and practical barriers that can impact access to support services. Your insight and ability to build trust will play a key role in helping people access the support they need.
You'll engage with people who may face barriers to treatment, build meaningful community relationships, and support individuals to access recovery, health and wellbeing services.
What you'll be doing:
- Delivering outreach in community settings across Medway
- Building relationships with underrepresented and migrant communities
- Reducing barriers to support, including stigma, language and mistrust
- Managing a caseload and delivering person-centred recovery support
- Completing assessments, recovery plans and harm reduction interventions
- Developing partnerships with community groups, voluntary organisations and key stakeholders
- Identifying gaps in service access and helping shape more inclusive services
- Managing risk, safeguarding concerns and maintaining accurate records
What we're looking for:
- Experience in health, social care, community work or supporting people facing barriers to services
- Strong communication, engagement and relationship-building skills
- An understanding of substance use, recovery and person-centred support
- A commitment to equality, diversity, inclusion and anti-discriminatory practice
- The ability to work independently and build connections within local communities
We'd especially love to hear from you if you have:
- Experience working with migrant and/or Eastern European communities
- Outreach or community engagement experience
- Lived experience of substance use and recovery (where you choose to disclose this)
- The ability to communicate in Polish, Romanian, Bulgarian, Lithuanian or another Eastern European language (desirable, not essential)
If you're passionate about tackling health inequalities, empowering communities and supporting people on their recovery journey, we'd love to hear from you.
Please see attached Job Description for full details
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- BHSF Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply
The role
This is an exciting opportunity to join NEYDL’s growing team and help us establish and develop our work with young dads in Tees Valley.
As a Senior Young Dads Worker, you will provide direct, intensive support to young dads across Tees Valley, working with some of the most disadvantaged young men in the region. You will manage your own caseload, lead peer support activity, work in close partnership with Family Hubs, social care and other local services, and take a lead role in ensuring every young dad you work with is effectively supported from first contact through to positive outcomes.
This is a senior role with real responsibility. Alongside direct delivery, you will take ownership of your project budget, contribute to funder reporting, supervise junior staff and/or volunteers, and develop a designated area of specialism agreed with the senior leadership team. You will be part of a close, supportive team and will play an active role in shaping how NEYDL grows its presence in Tees Valley.
What we are looking for
We are looking for someone with experience of working with disadvantaged young people or young families in a direct support role, ideally in a statutory or voluntary sector context. You will be confident working independently and managing a complex caseload, and you will understand the challenges facing young dads and the systems they navigate.
We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from individuals with local knowledge of Tees Valley communities, and from people from minoritised backgrounds.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.
In addition, we offer:
- 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
- 5% employer pension contribution
- A flexible hybrid working arrangement
- Regular supervision and fortnightly team meetings
- Funded professional development and training
- Mileage paid at 55p per mile for business travel
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Key responsibilities
1. Direct support
- Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
- Assess new referrals and manage a complex caseload, prioritising according to need and risk
- Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
- Help young dads to access wider opportunities including volunteering, employment, education and community activities
- Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
- Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
- Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
- Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
- Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
- Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
- Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
- Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
- Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
- Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
- Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
- Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
- Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
- Line manage junior staff, project workers and/or volunteers as required
- Support staff and volunteers with operational queries and day-to-day delivery
- Contribute to the induction, supervision and professional development of staff and volunteers
- Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
- Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
- Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
- Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
- Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
- Build referral pathways and maintain strong working relationships with local services and networks
- Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
- Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
- Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
- Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
- Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
- Deputise for the Programme Managers as required
- Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
- The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
- The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
- The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
- This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support Worker will provide direct, practical and person-centered support to mentees approaching release from prison and after release into the community. Working under the direction of the Project Manager, the post-holder will help mentees identify priorities, develop and progress action plans, access appropriate services and maintain engagement during a period of significant transition.
This is a front-line resettlement and community support role. The post-holder will work alongside mentees, volunteer mentors, prison and probation colleagues and community services to reduce barriers to stability, support safe mentoring relationships and help mentees progress towards realistic goals.
The role requires someone who can build trust while maintaining clear professional boundaries, work confidently across prison and community settings, manage a varied caseload, respond proactively to changing needs and escalate safeguarding or risk concerns appropriately.
Key relationships
· Project Manager and Service Delivery Director.
· Other Trailblazers staff and project colleagues.
· Volunteer mentors and prospective volunteers.
· Mentees and, where appropriate, family members or other community support networks.
· Prison staff, including resettlement, offender management and other relevant departments.
· Probation practitioners and other statutory services.
· Community organisations, accommodation providers, DWP / Jobcentre Plus, employers, education and training providers, health and substance misuse services and other local partners.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
The role
This is an exciting opportunity to join NEYDL’s growing team and help us establish and develop our work with young dads in Sunderland.
As a Senior Young Dads Worker, you will provide direct, intensive support to young dads across Sunderland, working with some of the most disadvantaged young men in the region. You will manage your own caseload, lead peer support activity, work in close partnership with Family Hubs, social care and other local services, and take a lead role in ensuring every young dad you work with is effectively supported from first contact through to positive outcomes.
This is a senior role with real responsibility. Alongside direct delivery, you will take ownership of your project budget, contribute to funder reporting, supervise junior staff and/or volunteers, and develop a designated area of specialism agreed with the senior leadership team. You will be part of a close, supportive team and will play an active role in shaping how NEYDL grows its presence in Sunderland.
What we are looking for
We are looking for someone with experience of working with disadvantaged young people or young families in a direct support role, ideally in a statutory or voluntary sector context. You will be confident working independently and managing a complex caseload, and you will understand the challenges facing young dads and the systems they navigate.
We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from individuals with local knowledge of Sunderland communities, and from people from minoritised backgrounds.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.
In addition, we offer:
- 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
- 5% employer pension contribution
- A flexible hybrid working arrangement
- Regular supervision and fortnightly team meetings
- Funded professional development and training
- Mileage paid at 55p per mile for business travel
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Sunderland; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Key responsibilities
1. Direct support
- Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
- Assess new referrals and manage a complex caseload, prioritising according to need and risk
- Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
- Help young dads to access wider opportunities including volunteering, employment, education and community activities
- Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
- Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
- Establish, coordinate and co-facilitate in-person peer support groups for young dads in Sunderland
- Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
- Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
- Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
- Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
- Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
- Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
- Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
- Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
- Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
- Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
- Line manage junior staff, project workers and/or volunteers as required
- Support staff and volunteers with operational queries and day-to-day delivery
- Contribute to the induction, supervision and professional development of staff and volunteers
- Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
- Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
- Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
- Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
- Work in partnership with key stakeholders in Sunderland to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
- Build referral pathways and maintain strong working relationships with local services and networks
- Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
- Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
- Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
- Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
- Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
- Deputise for the Programme Managers as required
- Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
- The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
- The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
- The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
- This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

