Family outreach worker jobs

The Learning and Skills Development Co-Ordinator will lead on developing a program of training, learning, volunteering and work experience for the residents of Homeless Oxfordshire that increase self esteem, engagement and motivation. You will work collaboratively and creatively across the organisation, as well as with partners, stake-holders, and the wider community. Improving community relations and help us secure support from local training providers and employers where resident participation in the wider community will help break down stigmas surrounding homelessness and addiction.

Some of your responsibilities will include:

• Devise and deliver a structured programme of training and education (both formal and informal) to improve our residents' skills and confidence which prepares them for the next stage of their lives.
• As part of the LEAP team work closely with the Activities Co-Ordinator to deliver a comprehensive programme of engagement, developing skills to move away from homelessness.
• Work with partners and residents to design training that is tailored to the needs of our residents.
• Develop and maintain external relationships with local training providers, organisations and employers to find various opportunities and maintain those relationships.
• Support on design of the peer mentoring training and traineeship programmes.
• Identify and support volunteering opportunities.
• Take a strengths-based approach to facilitate teams and residents identifying their talents, skills and build their self-esteem.
• Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About LEAP

LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.

At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.

LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.

The Resident Engagement Manager will be the organisational lead in a new and exciting lottery funded project leading a small team and overseeing the design and delivery of the LEAP service at Homeless Oxfordshire and with wider partners.

Some of your responsibilities will include:

• Provide leadership across the organisation on resident engagement, learning and skills, co-production and activities.
• To promote the active involvement of the resident’s experience and voice in the delivery, development and monitoring of LEAP service.
• To provide support and line management supervision to the engagement team, ensuring they meet all aims, objectives and outcomes, according to the lottery bid.
• Lead on monitoring, data collection and impact measures for all resident engagement work.
• Lead on the design of the peer mentoring training and traineeship programmes.
• Develop and maintain key relationships with key stakeholders including education, employment and third sector partners.
• Develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services that are reflective of Homeless Oxfordshire’s values and address local needs.
• Lead on the development of a mutual support network for staff with lived experience
• Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About LEAP

LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.

At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.

LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact. 

We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact. 

We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin. 

As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application. 

At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.

We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Our Participation and Involvement Manager will build on existing practice across the organisation and lead on the implementation and further development of a participation and involvement framework, enabling a large and diverse range of kinship carers to share their views and expertise meaningfully, safely and effectively to shape Kinship’s activity. It will also support our growing participation and involvement activity which involves children, young people and young adults with experience of growing up in kinship care.

You will work closely with kinship carers and colleagues across the organisation to understand the key challenges and opportunities with embedding participatory methods, including co-production and co-design, which improve Kinship’s work – right from the design and delivery of our advice and support services through to influencing policy and campaigning for change.

With support from colleagues, you will act as the key cross-organisational adviser on participation and involvement practice, supporting and empowering colleagues to develop the skills and knowledge they need to embed a consistent approach to the involvement of kinship carers to best suit the needs of their roles.

As an enthusiastic and engaging facilitator, and an advocate for participatory methods, you will sensitively and skillfully work alongside kinship carers and colleagues to deliver high quality involvement activity which supports the charity’s mission and aims. You will also be an experienced project manager, ensuring all activity is appropriately monitored and evaluated, and aligned with best practice around equality and diversity, remuneration, safeguarding and governance.

Key responsibilities include:

• Refine and further develop an existing organisational participation and involvement framework which supports staff to meaningfully, safely and effectively involve kinship carers in their work.
• Design and implement a plan to embed effective practice based on the framework across Kinship, building a positive organisational culture and providing appropriate training, upskilling and support to colleagues to ensure consistency of delivery and experience for kinship carers.
• Lead a cross-organisational working group of people with relevant lived, learned and professional experiences to support and advise on embedding high-quality participation and involvement activity.
• Work closely with colleagues across the whole organisation to understand their bespoke needs, strengths and requirements around implementing participatory methods in their day-to-day work, and develop strategic relationships with colleagues in areas with more extensive existing participatory or adjacent activity (e.g. research, volunteering).
• Develop and recruit a network of people with lived experience interested in being more intensively involved in participatory activities, with a focus on increasing the diversity of people working with us.

Essential experience includes:

• Experience managing and leading the delivery of participation or involvement activity with people with lived experience of social issues.
• A commitment to meaningful participation and involvement activity, including a nuanced understanding of the individual and organisational opportunities and challenges associated with this.
• Knowledge of models, methodologies and approaches used in high quality participation and involvement activity, and strong skills in creative facilitation – particularly with groups.
• An understanding of kinship care and how this may impact on kinship carers’ involvement with Kinship and our activity.
• Experience of effective project management with strong attention to detail and organisational skills.
• Excellent written and verbal communication skills

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Sam Turner. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      9.00am, Wednesday 25 June 2025
• First interview:                 Online, Monday 7 July 2025
• Second interview:          In-person (Vauxhall), Wednesday 16 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Role Overview:
Our Sport and Inclusion Tutor will lead, deliver and develop our intervention programmes, focusing on mentoring young people accessing our Tackle LIFE and Be You programmes. They will bring a wealth of teaching or youth work to our charity and use this experience to support some of the county’s most vulnerable young people. A normal week would include tutoring, sports delivery, and activities such as rock climbing and canoeing. It will also involve project management, as well as classroom coaching such as leadership and communication activities and working with the wider Foundation team to grow our reach in the local community. 

The Person:
It is important to us at Blues Foundation that we bring the right people into our environment. The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the new Blues Family values; Passion, Adaptability, Unity, Sustainability and Enjoyment.
Working within a fast-paced and agile charity, the post holder will need to think on their feet, effectively prioritise their workload, and attack challenges head on. Applicants should have a strong work ethic and can-do attitude.

Responsibilities:
- Lead the delivery and design of our education and intervention programmes Tackle LIFE and Be You,
focusing on personal development, as well as physical and mental wellbeing.
- Create and deliver a range of high quality and engaging sports sessions and workshops for all ages, both classroom and practical activities, following structured curriculum appropriate content written by Blues Foundation.
- Have a strong understanding and experience with young people on a range of levels. Delivery will engage young people with some behavioral and/or emotional challenges, as well as some special educational needs and disabilities (SEND).
- Project manage elements of our programmes, planning and preparing for each session, including liaising and negotiating with internal and external partners.
- Provide CPD to team members, supporting their understanding of delivery to a range of audiences.
- Practice high standards of health and safety and safeguarding, and understand the protocols and procedures needed to provide a safe and inclusive session.
- Proactively seek opportunities to grow their area of work and drive income into the charity through services.
- Responsible for data collection and report in all projects associated to their delivery programmes, including weekly report writing to schools.
- Work with our Education Manager and lead Blues Foundation holiday camps, providing high quality 
coaching and provision.
- Promote Blues Foundation at local events and play a key role within our fundraising initiatives, providing valuable support during events and campaigns to drive donations to our charity, this includes matchday activities where appropriate. 
- The successful candidate should also understand the relationship with Bedford Blues RFC and Blues 
Foundation.
- Carry out other duties for Blues Foundation as and when required by management, not limited to the above.

Responsible to:
- The Sport and Inclusion Tutor will report to our Education Manager. The role will be based at various
locations around Bedford and surrounding areas, therefore the ability to travel is essential. 

Essential skills and experience:
- Experience in mentoring young people with a range of needs and managing complex behaviour issues.
- Experience of delivering inclusive sporting activities to children with a range of disabilities ranging from mild to complex.
- Experience of delivering sport in Primary, Middle and Secondary School environments.
- Experience in delivering a wide variety of high-quality classroom and practical based activities, as well as flexibility to adapt to the needs and challenges presented by the variety of young people.
- Experience and ability to communicate professionally across different levels including young people, school and college professionals, funders, and other key partners.
- Ability to deliver to a high standard and to the values of Blues Foundation, as well as an ability to contribute to wider work and impact of Blues Foundation.
- Ability to work and deliver in a team environment, as well as individually. The successful candidate should be motivated, demonstrate a positive attitude towards the work of the Foundation.
- Understanding and/or experience in the education sector, secondary experience is desirable.
- Ability to develop strong relationships with colleagues and learners.

Qualifications:
- Degree or equivalent level qualification desirable but not essential.
- QTS, PGCE or other teaching qualifications would be desirable.
- Level 2 coaching award or equivalent experience.
- Full and clean driving license. 
- Valid Emergency First Aid and Safeguarding qualifications desirable.
- Sector relevant qualifications are desirable.

Benefits:
- Access to continuous training and qualifications.
- Progression opportunities for the right person.
- Staff discount at Bedford Blues shop.
- 25 days holiday plus bank holidays (pro-rata).
- Additional day off for your birthday! 

Blues Foundation are an equal opportunities employer, we will consider any reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. Blues Foundation may make adjustments or changes to the job description, role or grading at their discretion and will be communicated with the post holder appropriately. The role will be subject to an enhanced Disclosure and Barring Service check. A full and clean driving license is essential for this role.

Are you enthusiastic in sharing your passion for ecology? Can you bring conservation to life, engaging mixed ability groups in playing an active role in encouraging nature and wildlife in an urban area? The Talbot Village Trust has an exciting opportunity for a new post of Conservation Volunteer Co-ordinator to deliver community volunteering schemes in our woodland in Wallisdown.

Following successful volunteering schemes over the last two winters, we’re keen to develop our conservation volunteer scheme, inviting local residents, university students and ad hoc corporate groups to experience practical conservation firsthand, and learn more about the ecology of this space. Led by our woodland management plan and ecology surveys, the work will help measurably enrich the biodiversity of the woodland, sharing conservation techniques and improving understanding of the ecology with our volunteers and the wider public.

This post is held within a small and developing team within the charity, aiming to build closer relationships between our local community, the land we steward and the wildlife living here. The role will be supported by other members of our staff team and our deeply committed trustees.

The successful candidate will work with volunteers of all ages, including supervised secondary school groups, and will be required to undertake an Enhanced DBS Check. To ensure our scheme is accessible, this role will offer volunteering sessions at weekends, as well as during the week.

Key responsibilities:

• Designing and supervising volunteer conservation sessions
• Design and deliver a programme of engaging and well managed woodland maintenance volunteering tasks, based on a programme averaging 3 sessions each week, that will bring about meaningful biodiversity changes
• Contribute to establishing and undertake measurements to monitor the impact of the changes that are made, including by conducting wildlife surveys, setting up the recording on national databases where appropriate. These will supplement the professional surveying already in place.
• Ensuring all activities are fully risk assessed, taking into account the needs and abilities of each volunteer, and the daily and changing conditions
• Establish and support cohesive groups of volunteers, bringing together people of different backgrounds to form welcoming social groups, increasing the number and range of people volunteering with us
• Engage in national best practice in supporting conservation volunteers
• Supporting our engagement with local communities
• Promote our volunteering opportunities, re-engaging last year’s volunteers and recruiting new members, particularly among groups from diverse backgrounds
• Create and deliver citizen science activities, inviting volunteers and woodland visitors to add to their and our understanding of the ecology here
• Connect volunteers with useful opportunities for networking, training and development (signposting is provided)
• Attend or run events at weekends as well as during office hours, ensuring a consistent programme of activities is available

General

• Undertake administration for the project including, but not limited to: maintaining accurate event records, work programmes, risk assessments, evaluation spread sheets, financial reports and outcome reports.
• Prepare reports on the volunteering activities for our team and trustees
• Contribute to events or other activities as part of TVT’s wider engagement
• Contribute to internal and external communications and campaigns by working closely with other team members, ensuring all communications are timely, constructive and engaging
• Undertake any other duties in support of the charity’s activities as may be reasonably required.

PERSON SPECIFICATION

Essential:

• Experience of developing and leading outdoor conservation volunteering sessions or similar, including producing and maintaining thorough risk assessments
• Knowledge of woodland ecology and appropriate approaches to increase biodiversity
• Experience of woodland conservation techniques including tool care and safety
• Experience of working with mixed groups, including families, corporate teams and people with additional needs
• Strong relationship building and relationship management skills
• Self-organised, proactive & positive approach to work
• Working knowledge of data privacy requirements when working with volunteers
• Confident in maintaining accurate records and producing reports on biodiversity and impact using Word and Excel competently.
• Natural team worker with excellent communication skills (written, using Outlook & in person) including producing progress reports
• Experience of working in small teams taking accountability for your area of work
• Strong commitment to the mission, vision and values of the Talbot Village Trust
• Ability to work flexibly and consistently, including running volunteering events at weekends

Desirable:

• Knowledge of conservation groups and projects local to Bournemouth and Poole
• Experience of supervising people of any age with autism or anxiety
• Current First Aid certificate suitable for managing volunteers carrying out practical conservation tasks
• Experience in leading citizen science projects, helping the public play a stronger role in noticing and encouraging wildlife
• Experience in working with secondary school age students
• Experience using Canva or similar to create engaging promotional or reporting materials, adhering to brand guidelines

ABOUT US

The Talbot Village Trust is a charity with a vision for communities in south-east Dorset to live well. We exist to support people to transform their own lives for the better. We do this by providing grants to charities and other local impact organisations delivering much needed services in Bournemouth, Poole, Christchurch, Purbeck and east Dorset. We also manage an estate combining the historic Talbot Village, residential and commercial lettings, woodland, and an urban heath. We have distributed over £10 million in funds through 650 awards across south-east Dorset over the past decade.

How to apply

Please apply with a covering letter outlining why you are suitable for this role along with your CV including names of two referees (none of whom will be contacted without your consent and only if you are offered a position).

Emailing us is the only way to apply.

As a small team, we are not able to provide individual feedback at the initial stage of the application process. Only shortlisted candidates will be contacted.

This is a part time role, working 16 hours per week, for sessions running on regular weekdays.

Deadline for applications is 9am Monday 30th June 2025. However, we will review CVs as received and reserve the right to hold interviews for shortlisted candidates on an ongoing basis.

Interviews will be held in person on 8th and 9th July, with a view to the successful applicant starting during the week commencing 8th September, if available.

Should you be interviewed for one of our vacancies (preferably face to face), you will always receive considered feedback from us once a decision has been reached.

We warmly welcome applicants from all parts of our diverse community, particularly those from under-represented groups. The post holder will be required to undertake DBS check.

Thank you for showing an interest in the opportunity.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.

​Interested? Want to know more about the Charity? Please check the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process

#LI-DNI

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Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

Substance Misuse Practitioner (Mid area)

Permanent contract but funding for this role ends on 31st March 2030 (with the potential for extension for a further 2 years) 

35 hours per week 

£29,855.00 per annum 

Essex - Mid area (Chelmsford and the surrounding areas)

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support young people when they are at their most vulnerable and in desperate need of help. We're there for young people, every step of the way. 

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services within the Essex area. 

We wish to recruit a Substance Misuse Practitioner to join the established All Age Recovery Co-ordination Service (AARCS), which we deliver in partnership with Open Road, supporting young people, adults and families affected by substance misuse.

You will undertake individual assessments and risk assessment with young people up to the age of 25, developing a person-centred care plan specific to that young person and their needs and supporting them through their recovery journey with the service. This will be delivered through a range of tailored interventions, in both a one to one and/or targeted group work capacity.

-You will have substantial experience in working with vulnerable young people either in a paid or unpaid capacity.

-You will have experience of carrying out individual and group work interventions with young people & adults.

-You will have experience in using Microsoft Office Applications and other relevant data systems.

-You can demonstrate the ability to work on your own initiative as well as part of a multi-disciplinary team.

As well as a strong commitment to your development, we offer a generous holiday entitlement, a contributory stakeholder pension, childcare vouchers and flexible working.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make young people's lives happier and safer. 

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history" form, which will be emailed to shortlisted candidates prior to interview. 

The closing date for applications is Sunday 22nd June 2025. If after 14 days, we have received enough applications we can close this vacancy from the 6th June onwards.

Interviews will be held on the 2nd July 2025 in our Chelmsford Office.

IN1

You will offer compassionate, confidential, support to CYP of all genders, who have been subjected to sexual violence and abuse. Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.

12 month fixed-term contract with opportunities for extension (funding dependent)

An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.

Salary

Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution

Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution

Hours of work

Part-time | 22 hours per week (Weds to Fri) | Working hours pattern: 11am-7pm, 9am-5pm, 9am-3pm | 1 day working from home a week

Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.

Location:

Mainly in our Birmingham City Centre offices with some remote working

Purpose of post:

To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:

• Provide emotional and practical support, at every stage of the victim/survivor journey
• Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
• Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
• Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
• Ensure that victims/survivors can access the health and other support services that they need.
• Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
• Work closely with our Counselling and Wellbeing Services Teams.

Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.

12 month fixed-term contract with opportunities for extension (funding dependent)

An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.

Salary

Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution

Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution

Hours of work 

Full-time | 38 hours per week | Working hours pattern: 3 days working 9am-5pm, 1 day working 9am-3pm and 1 day working 11am-7pm | 2 days working from home a week

Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.

Location:

Mainly in our Birmingham City Centre offices with some remote working

Purpose of post:

To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:

• Provide emotional and practical support, at every stage of the victim/survivor journey
• Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
• Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
• Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
• Ensure that victims/survivors can access the health and other support services that they need.
• Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
• Work closely with our Counselling and Wellbeing Services Teams.

We're looking for someone to be the regional representative for Crimestoppers in the Avon and Somerset area, with specific responsibility for;

• Creation and delivery of local/county/regionally specific crime-based campaigns in partnership with law enforcement agencies, local committees and volunteers.
• Coordination of cross border and national activity in support of ROCU’S, the NCA and other bodies such as the GLAA.
• Identifying and maximising funding opportunities for our charity including RM post, campaign activity, Fearless workers and for Business Development.
• Enabling volunteer committees to develop so they can operate effectively and achieve their full potential.
• Act as Crimestoppers spokesperson for the region covered, regarding media interviews.

Criteria

Essential

• Project management i.e. scoping planning, implementation and delivery of projects
• Budget management experience
• Ability to spend time away from home to meet the needs of the role.
• Ability to work unsociable hours in line with the needs of the role.
• Ability to work to tight timescales, and to work within pressurised time critical and decision-making scenarios.

Desirable

• Experience of working with the commercial/ statutory sector in relation to campaigns/ media.
• Experience of working with volunteers and the third sector.
• Ability to liaise with senior and junior management within organisations to delivered relevant outcomes.
• Basic knowledge of policing practice.
• Experience of lone working

Please submit a CV and covering letter expressing your interest in the role.

A fantastic opportunity has arisen for a full time Office Manager at SSAFA The Royal Homes Estate, based in Wimbledon.

About the role

We are seeking a dedicated Office Manager for The Royal Homes Estate at Queens Alexandra Court. The role involves acting as the first point of contact for queries, managing administrative tasks, supporting meetings and events, maintaining resident files, and overseeing the referral process.

You will also facilitate the use of common and guest rooms, manage communications for potential residents, and collaborate on creating notices and welcome packs.

Additionally, you will provide support for financial enquiries and work with agencies supporting residents to procure goods, event tickets, and services.

About the team

You will be part of a small dedicated and compassionate team based at The Royal Homes Estate. You will have the opportunity to work closely with co-workers who are highly trained, experienced and supportive.

About you

To carry out this role successfully, you will have strong administrative and reception experience, and be proficient in Microsoft 365 applications. You will be confident in using digital technology and be able to act independently when required.

You will have knowledge of Health and Safety requirements, the Equality Act, and have experience working with vulnerable and elderly individuals.

Your excellent communication and interpersonal skills will help you build strong relationships and effectively support others. You will be able to handle telephone calls with professionalism and have experience in diary management and producing high-quality documents.

The successful candidate will have excellent organisational and time management skills to be able to prioritise tasks and manage multiple responsibilities efficiently.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC