Family services jobs

Salary: £24,570.00 per annum plus £5023.71 London Weighting per annum

Location: Kensington High Street, Shelter shop

Contract: Permanent

Hours: Full time, 37.5 per week

Closing date: Wednesday 15th October at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new London Boutique Shelter Shop in Kensington High Street opening October 2025. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

London Support Programme - Prison Caseworker

Location: This programme is currently delivered at HMP Downview and HMP High Down. Future delivery is anticipated at HMP Standford Hill, HMP Ford, and/or HMP Coldingley. Administrative tasks may be carried out remotely from home, or from our London office, near Vauxhall.

Contract: 12 months, with the possibility of a permanent position thereafter, subject to funding availability

Hours: Part time, 28 hours over 4 days

Salary: £32,000 FTE (pro-rated)

Reporting to: Head of Service Delivery

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

• Our values: Knowledge & evidence, Listening & learning, Performance & impact, Partnership & connection, Challenge & innovation, Person centred & fair

Role summary

The London Support Programme (LSP) is a pilot service delivered by the Hardman Trust, providing pre- and post-release support to people on long sentences who are returning to London. This first year of delivery has enabled us to begin offering support, and we are now refining the programme for its next stage.

We are recruiting two part-time, Prison Caseworkers to deliver frontline support, ensuring that people serving long sentences continue to receive consistent, personalised help in preparing for release and rebuilding their lives.

As a Prison Caseworker, you will provide one-to-one, person-centred support focused on wellbeing, confidence-building, and preparation for life after release.
You will support people to set meaningful goals, connect with services, and problem-solve challenges along the way.

The role involves building trusting relationships, promoting the programme across the prison, keeping accurate records, and contributing to the continued development of this pilot into a sustainable, long-term service.

You will be managed and supported by the Head of Service Delivery.

Core responsibilities

• One-to-one support delivery – Provide tailored support to people in prison signed up to the LSP, including initial support planning, goal-setting, problem-solving and referrals to both internal (e.g. Grants, Research Volunteers, Penfriends) and external services.

• Remote support – Provide light-touch support to LSP participants released from prison, during their initial weeks of resettlement, using telephone/video calls, and email to check in, offer guidance, and help address early challenges.

• Service promotion – Actively promote the LSP within pilot and potential partner prisons to increase sign-ups and engagement.

• Administration – Keep accurate, timely records of support activities and outcomes using Salesforce and NOMIS systems.

• Service development – Support the Head of Service Delivery by contributing learning and feedback from frontline delivery, to inform the ongoing refinement of the programme model and resources.

• Collaboration & team contribution - Work closely with colleagues to promote products and services, gather and analyse user feedback, and ensure continuous improvement. Contribute to organisational reporting, monitoring, and evaluation.

• General - Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals. Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work. Undertake other duties and responsibilities commensurate with the role, as may be reasonably required by the Hardman Trust.

Person specification
Essential:

• Commitment to the values, vision, and mission of the Hardman Trust.

• Experience of working within prisons.

• Ability to build rapport and trusting relationships with a diverse range of people

• Experience using case management systems, such as NOMIS and Salesforce.

• Experience responding to safeguarding concerns and lone working within prisons and in the community (e.g. ACCT documents, Mercury Intelligence Reporting, organisational safeguarding procedures).

• Excellent organisational skills – The ability to work independently, prioritise tasks, and manage time effectively within a part-time lone-working role.

• A motivated problem-solver with a common-sense, can-do attitude who relishes working with a diverse range of people

• The right to work in the UK.

Desirable:

• Experience of working with people on long sentences

• Prison vetted and holds current security clearance

• Understanding of the challenges faced by people on release from prison

• Knowledge of London-based support services relevant to resettlement.

What we offer

• Monthly wellbeing supervision

• Travel expenses paid

• Opportunities to collaborate with colleagues at team away days

• 28 days of annual leave, and bank holidays (pro-rata)

• Birthday day off in addition to annual leave

• Eye test cost reimbursed up to £25

• Learning and development annual training budget £500

• Standard pension contribution

• A supportive, values-driven culture where your contribution makes a difference.

This JD will be subject to periodic review in consultation with the job holder.

Please apply via Charity Job
 

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

 

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​

Partnerships Manager Location: Fully Remote Salary: £40,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 6th October 2025 We have an exciting opportunity for a Partnerships Manager to join our team and grow income from high-net-worth individuals and corporate supporters. You will identify, engage, and steward prospects to secure funding, while developing and implementing long-term relationship and stewardship plans. You’ll be joining a passionate, fun, and target-driven team in a motivating environment, with the chance to make a real impact on the services we provide. Key responsibilities include: Researching and identifying potential major donors, determining appropriate stewardship pathways, and involving Trustees or staff as needed. Implementing stewardship plans for major donors to secure five-figure gifts and above. Developing and supporting external fundraising committees to raise funds for local Forward Trust services. Researching and approaching potential corporate supporters, cultivating relationships, and securing funding. Collaborating across the organisation to develop engagement packages, partnership proposals, and progress reports. Managing the Fundraising Officer, providing support, motivation, and guidance. Representing Forward Trust at meetings, networking events, and conferences. Supporting the Head of Fundraising to develop strategies to maximise income from high-net-worth individuals and corporates. Ensuring data in the CRM is accurate, compliant with GDPR, and used effectively to inform fundraising activities. Managing and reporting on income and expenditure budgets, liaising with Finance, and contributing to reports for Senior Management and Trustees. Collaborating with other fundraising team members and participating in team meetings, supervision, and training. What We’re Looking For Essential Skills & Experience: Proven track record of major donor fundraising, securing five-figure sums and managing effective stewardship pathways. Proven experience in identifying, managing, and growing corporate supporter accounts of at least five figures. Experience managing at least one member of staff. Skilled at managing high-level relationships internally (Trustees) and externally (high-net-worth individuals). Experience managing budgets related to your area of work. Proficient in using a CRM or other database to manage contacts. Understanding of GDPR principles and their impact on fundraising. Excellent verbal and written communication skills, with the ability to explain complex issues clearly and compellingly. Strong attention to detail and ability to understand departmental income and expenditure projections. Willingness to attend fundraising events, which may be out-of-hours or away from home. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme  Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays  Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter  Death in Service Payment (2x annual salary)  Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description  

To establish and develop employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses on other Forces Employment Charity (FEC) programmes.

​

The RAM will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across a wide range of sectors within their specified region (South of England).​

​

Interested? Want to know more about the Charity?​ Check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached.

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 10 October 2025.

Got questions about the role? Get in touch with the People Team

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Time to care, time to lead!

At St Barnabas Hospice, we’re looking for an experienced fundraising professional to lead our Community, Challenge & Events team. You’ll shape and deliver an ambitious events programme – from flagship moments like our Torchlight Procession to grassroots community initiatives across Lincolnshire.

Why Join St Barnabas?

• Make a difference – Every pound raised helps us provide compassionate, dignified end-of-life care.
• Lead and inspire – Manage and motivate a dedicated team of fundraisers and volunteers.
• Be innovative – Develop new fundraising ideas and maximise supporter engagement.
• Hybrid working – Based at Cardinal Close with flexible hybrid working arrangements. 37.5 hours per week.
• Great benefits – £32,130 PA, NHS pension continuation or Aegon scheme, and 29 days annual leave plus bank holidays.

Who We’re Looking For:

• Proven experience in fundraising, with a strong background in community and events.
• At least 3 years’ experience planning and delivering large-scale events with excellent ROI.
• Skilled in team leadership, supporter stewardship, and income growth.
• Knowledge of the Fundraising Code of Practice and regulatory compliance.

To apply:  Visit our website and complete an application.

Closing Date: 10/10/25.We may close applications early if sufficient strong applications are received.

Interview Date: Tuesday 21/10/25

At St Barnabas, we believe in dignity, respect, and equality for all. We welcome applicants from every background.

 As an organisation we are happy to consider flexible working requests however there are certain core hours / service delivery elements that are required to be covered.

We may extend, withdraw, or close vacancies as needed.

If selected for an interview, please check your email (including spam/junk folders) for further details. 

Please note, we only accept completed application forms – no CVs.

 ________________________________________________

Trainee Children and Young People’s Wellbeing Practitioner (CWP).

Full Time (35 hours),

One year fixed term (January 2026 - January 2027),

 £24-25K per annum

CYP-PT (formerly CYP-IAPT)

The Children and Young People's Psychological Training programmes (CYP-PT) (formerly CYP-IAPT) is a service transformation programme delivered by NHS England that aims to improve existing children and young people's mental health Services (CYP-PTs) working in the community.

As part of this initiative, Centre 33 is looking to recruit trainee ‘Children and Young People’s Wellbeing Practitioners’ (CWPs) to join our existing team based within the ‘Someone to Talk to’ service.

As a trainee CWP you will deliver brief, evidence-based, goal focused interventions to support young people aged 13-25 experiencing mild to moderate mental health difficulties. You will provide some ‘Guided Self-Help’ interventions to support parents of younger children aged 5 -12 who experience anxiety and behavioural difficulties. You will deliver support in a variety of ways including 121 and group work, workshops and webinars, dependent on service needs. Our blended offer at Centre 33 means you will be expected to work face to face and remotely via telephone and Zoom depending on individual client needs.

You will study part-time for the ‘Child and Young Persons Psychological Wellbeing Practice: Post Graduate Diploma’ through University College London and the Anna Freud Centre for Children and Families. Your remaining hours will be spent working within our busy service, applying and developing the skills and knowledge you acquire in training to our client base.

You will be based across the South of Cambridgeshire (Ely/Cambridge) and will be required to travel efficiently to locations across this region to meet role requirements. You will also be required to regularly travel efficiently to London for the purposes of course requirements, 50% of the weekly travel costs from home to University of College London to attend the Children’s Wellbeing Practitioner Course in line with our expenses policy.

**You will have a minimum of a second-class Bachelor’s degree from a UK University (or equivalent) in a relevant subject (e.g. Psychology) and evidenced experience of working with young people. You are required to meet necessary criteria for both Centre 33 AND for UCL and we advise that you apply to both establishments simultaneously. Details can be found here Child and Young Persons Psychological Wellbeing Practice PG Dip | Prospective Students Graduate - UCL – University College London **

Please contact our recruitment team for a detailed job description and application pack.

Closing date: 20th October 2025

The vacancy may close sooner than the listed closing date if a sufficient number of applications are received.

Working location: mostly remote work with some travel and overnight stays required

Working pattern: full-time 36.25 hours per week Monday-Friday

Reporting to: Corporate Partnerships Manager & Team Lead

Staff responsible for: None

Start date in role: 1st December 2025

Who we are: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This role will play a vital part in raising funding and the profile of our work effecting positive change for a safer future on our roads.

The role: Your ultimate purpose is to secure funding for the charity. Your main source of funding will be business development. You’ll promote various levels of partner packages to corporate businesses who are interested in supporting the charities vital work campaigning for change and supporting people bereaved and seriously injured by road crashes. You’ll prospect, pitch and close new business.

You’ll need to learn and understand the value of the partner packages, and how they can be best tailored to different potential partners.

You’ll also manage and maximise the accounts of our current partners, including the likes of BT, Autoglass and Royal Mail.

You’ll need corporate/B2B sales experience, along with the attentiveness and diligence required to manage longer term accounts.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Specifically seeking candidates with

• excellent comprehension and communication skills (analytical and numerical), reflected in your academic background and career
• a track record of applying these skills with a sense of ownership and focus on outcomes
• listening and negotiation skills. You forge respectful and positive relationships that drive towards communicated and shared goals, with steps that are mutually agreed
• an ability to strike agreements that have impact, fast and can demonstrate this (for example, through experience in leadership, business development, sales)
• an opportunistic, positive approach; you are able to spot a corporate lead or project opportunity that can be pragmatically pursued through partnership working
• a commercial approach. You understand that charities need to fundraise; and with more funds, we can do more good. You can confidently achieve funds through clear communication of the charity’s needs and the benefits of working with us
• a values-driven passion for our cause and the charity; and a sensitivity that enables you to work effectively with a range of people, including road victim volunteers. 

Equity, diversity & inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it.  So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview and driving licence checks are carried out prior to employment.

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. These can be sent directly to our recruitment inbox.

Overall Job Purpose

· To support vulnerable clients who are residing at our 44 bed hostel, The Elms.

· To promote independence while delivering intensive support, to empower clients and enable them to take the next positive steps to rebuild their lives

Duties and Responsibilities

 

· To deliver high quality, structured, and effective interventions to ensure the client can maintain their licence at the hostel

· To support vulnerable client groups with multiple issues including housing, benefits and tenancy –related issues often managing situations which can often be complex

· To build relationships with the clients ensuring they feel empowered and motivated to help themselves

· Liaise with third party agencies and a range of service providers in order to establish, or improve, services for clients

· Develop and maintain effective working relationships, collaborating with all staff and volunteers, and work to achieve the DENS aims and organisational strategy

· The role involves attending meeting off site. A full, current driving licence and access to a vehicle is essential.

 

We take the safeguarding of our clients seriously and as such this role is subject to an Enhanced DBS check.

 

You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by their Line Manager.

PERSON SPECIFICATION:

Requirements

Essential

Desirable

Education & Training

• A good standard of Education

· A high standard of Education

· Industry qualification

Knowledge & Experience

· A good understanding of working in a hostel

· Experience of supporting people who have complex needs and/or vulnerabilities

· Knowledge of welfare benefits

· Experience of supporting vulnerable people who have complex needs

· Liaising with a range of service providers or agencies, in order to establish, or improve, service for clients

· Understanding of the principles of a quality and customer focused service

• Previous experience of working in a homeless hostel
• Experience of building strong working relationships with supporters and stakeholders
• Experience of working or volunteering for a Charity
• Understanding of the issues facing homeless people
• Knowledge of geographical area
• A strong knowledge of housing law

Skills & Abilities

· Ability to work well under pressure and deal with emotionally charged, and pressured situations

· Proven ability to empower service users

· Self-motivated and can manage time effectively; prioritising work according to needs and deadlines

· People’s person and a natural team player, willing to get stuck in

· IT literate

· Administratively self sufficient

• Experience of Inform CRM systems or similar
• Thrive in a fast-paced environment
• Good standard of written English

Personal Qualities

· People-focused

• Tactful and diplomatic
• Caring and Considerate
• Ability to build and maintain relationships
• Ability to work independently and use own initiative
• Self-motivated with the ability to motivate and enthuse others
• Can-do attitude, ‘hands on’
• Enjoy collaborative working

· Solutions focused

· Compassionate

· Passionate about making a difference to other people’s lives

· Goes the extra mile

General

· Full driving license and own transport

· Business Insurance

 

How to apply

• Please read the full Job Description & Person Specification

Please advise us should you require adjustments to be made to the recruitment process

For an informal chat about the role, please ring Ruth Osborne on 0144 2-8001 31 

 

 

Why join DENS?

You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.

 

 

Benefits include:

· Flexible working arrangements (subject to role)

· 25 days Annual Leave (Pro Rata) plus bank holidays

· 1 additional day of Annual Leave after each 5 years’ service (FTE, up to a max 3 days)

· 1 day per year to volunteer for DENS or another organisation (FTE)

· Contributory pension scheme with NEST, employer contributions of 3%

· Sick pay scheme

· Employee Assistance Programme – 24/7 advice/support helpline and access to counselling

· Medicash health cashback plan - including Virtual GP access, dental, optical costs and access to services to support your wellbeing

· Staff wellbeing days and team building activities

· Training and professional qualifications relevant to your role

 

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills, and confidence to take the next step in their lives.

DENS Culture & Values

Integrity at DENS means being authentic, honest, and reliable. We demonstrate this through accountability, open communication, clear processes, and setting realistic expectations.

Respect at DENS means being kind, honest, and trustworthy. We value others' opinions and celebrate their uniqueness by maintaining a non-judgmental and unbiased attitude towards clients, colleagues, and stakeholders.

Collaboration at DENS means unity and partnership. We believe that working together strengthens communication and relationships. Our One Team/One Goal mission ensures we achieve the best outcomes for our clients.

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

We are recruiting two Trainee Children’s Wellbeing Practitioners to join our Emotional Wellbeing and Mental Health Team at YMCA East Surrey.

Trainee Children’s Wellbeing Practitioners (CWPs) will be expected to integrate into YMCA East Surrey’s Emotional Wellbeing and Mental Health (EWMH) team and to support all early intervention work. You will assess and deliver (under supervision), outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties.   

This Trainee Children's Wellbeing Practitioner role includes completion of the Child Wellbeing Practice Postgraduate or Graduate level Diploma run by the University of 

Sussex, which follows the nationally agreed curriculum to qualify as a Children's Wellbeing Practitioner.

The post holder must have experience of working with children, young people and families with multiple and/or complex needs and hold a minimum qualification equivalent to a NVQ Level 3 in a relevant field. In addition, the successful candidate must hold a valid UK driving licence and have access to a vehicle.

For the Level 6 (Graduate Diploma) the minimum level would be 3 x A-levels with grades of AAB - BBB (BBC if meet the criteria for contextual offer), or an equivalent qualification such as NVQ level 3 or above, or equivalent experience (and proven ability to work at graduate level). Evidence of experience of working with children and young people.

For the Level 7 (Post-graduate Diploma) the minimum requirement is a Graduate Degree at 2:2, NVQ level 6 or above in Health Care or equivalent experience (and proven ability to work at post-graduate level) 

Working Hours: 35 hours per week, Monday-Friday 9am to 5pm. Includes attendance at the University of Sussex 2 days per week from January to October.

 

Location: Tadworth, but working across various locations in East Surrey and attendance at the University of Sussex.

 

Key responsibilities:

 

· Working in partnership to support children and young people experiencing mild to moderate mental health difficulties

· To develop plans for successful intervention and agreed outcomes.

· To support and empower children, young people and families to make informed choices about the intervention.

· To always operate from an inclusive values base, which recognises and respects diversity.

· To accept referrals within agreed national and local protocols.

· To undertake accurate assessment of risk to self and others.

· To adhere to the service referral protocols. Under supervision, signpost unsuitable referrals to the relevant service as necessary.

· Through close case management and supervision, escalate cases where the level of need becomes beyond scope

· Provide a range of information and support for evidence based psychological treatments, primarily guided self-help.

· Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate.

· Keep coherent records of all activity in line with service protocols and use these records and outcome data to inform decision making.

· Attend and fulfil all the requirements of the training element of the post including practical, academic and practice-based assessments.

· As well as attendance at the University for training, fulfil private study requirements to enhance learning and prepare assignments for examination - recommendation is 150 hours of study for each of the 8 modules, which includes the teaching days.

· Assess and integrate issues relating to transitions, education and training/employment into the overall therapeutic process.

We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

 

PAY: £27,485.00 per annum 

 

 

BENEFITS:

 

· Be part of a long-standing and well-respected charity

· Discounted childcare for permanent employees

· Gym membership and free access to all leisure facilities for permanent employees

· Eligibility for Blue Light Discount Retail Card

· Cycle to Work Scheme

· 6.6 weeks annual leave which increases after 2 years continuous service

· Free access to our Employee Assistance Programme

· On site parking

 

CLOSING DATE: 12/10/2025, Interview will be held 22/10/2025

 

TO APPLY: Please scroll down the page to the application form. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

 

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

 

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference 

Location: Much Hadham, Hertfordshire
Salary: £104,000 per annum
Contract: Full-time, 2 Year Fixed Term Contract
 
Lead with purpose. Shape the future. Build spaces that empower lives.
 
About St Elizabeth’s
 
Set in 60 acres of beautiful Hertfordshire countryside, St Elizabeth’s is a national charity supporting children, young people, and adults with complex needs — including epilepsy, autism, learning disabilities, and health conditions.
 
Our integrated site is home to a School, College, residential care, supported living, and on-site health services. Everything we do is underpinned by our values: Aspirational, Collaborative, Joyful, and Compassionate.
 
We’re now seeking a dynamic and forward-thinking estates leader to join our Executive Team and take responsibility for the future of our built environment — ensuring it supports our services today and scales to meet the needs of tomorrow.
 
About the Role
 
This is a strategic leadership opportunity to shape the future of a multi-disciplinary, regulated estate — across education, health, and social care.
 
As Director of Estates and Facilities, you will lead the long-term vision for our infrastructure, ensuring our spaces remain safe, futureproof, and aligned with the ambitions of a growing organisation. You’ll oversee major capital projects, environmental strategy, digital transformation of estates systems, and ongoing compliance across all services.
 
You’ll also consider how our estate can adapt and evolve to support growth — from off-site provision to new care models — and ensure we’re fully prepared for future regulation, climate impact, and service transformation.
 
Key Strategic Priorities
 
This is more than a property role — it’s about forward-thinking leadership across key areas:
 
Growth & Scalability

• Shape an estate strategy that supports future expansion into new geographies and service models.
• Plan infrastructure for offsite and outreach services in care and education.

 
Regulatory & Inspection Readiness

• Ensure robust, inspection-ready environments in line with CQC, Ofsted, HSE, and SEND standards.
• Build a culture of proactive compliance across all sites.

 
Digital Transformation

• Drive adoption of CAFM systems and smart building technologies.
• Use data to enable predictive maintenance, optimise space use, and enhance safety.

 
Sustainability & Net Zero

• Lead decarbonisation and retrofit initiatives aligned to net-zero goals.
• Secure external funding (e.g., Salix) to enable sustainable, future-facing development.

 
Risk & Resilience

• Develop estate-wide business continuity and emergency plans.
• Address risks posed by aging infrastructure, service disruption, and climate change.

 
Stakeholder Engagement

• Collaborate closely with service users, families, regulators, and commissioners.
• Ensure estate design and decisions reflect the needs of vulnerable individuals and inclusive practice.

 
What You’ll Bring
 
We’re looking for a standout leader who blends technical excellence with strategic vision and who’s ready to make a meaningful difference through place, design, and leadership.
 
Essential experience and qualities include:

• Proven experience in a senior estates or facilities leadership role
• A track record of delivering high-value capital projects and master planning across multi-site estates
• Strong understanding of compliance frameworks and regulated services (e.g. Ofsted, CQC, HSE)
• Passion for sustainability, digital innovation, and inclusive estate design
• Inspirational leadership with the ability to motivate multidisciplinary teams
• A proactive, collaborative mindset with excellent stakeholder engagement skills

 
Desirable: Professional qualifications (e.g. RICS, CIOB, IWFM) or experience in health, education, or social care settings.
 
Why Join Us?
 
This is a rare opportunity to shape the future of a unique charity with a proud history and bold ambitions. You’ll be joining a values-driven Executive Team, leading one of our most critical functions at a time of real growth and innovation.
 
We offer:

• Annual leave: 30 days plus service-related increases
• Healthcare: Bupa private medical cover
• Pension: Generous contributory scheme
• Wellbeing: Employee assistance, free parking, subsidised meals, and a beautiful countryside campus
• Development: A culture that invests in leadership, professional growth, and continuous learning
• The opportunity to shape one of the UK’s most distinctive models of integrated education, care and health provision

 
How to Apply
 
To apply, please submit your CV and a short supporting statement via our website.
 
Applications are reviewed on a rolling basis — early applications are encouraged.
 
St Elizabeth’s is committed to diversity, inclusion and safeguarding. All roles are subject to enhanced DBS clearance and reference checks.
 
#INDMGR
 
REF-224 318

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children.  Our team of trained staff and volunteers provide regular emotional support and practical help to families in their own homes and in groups throughout the community.

While the majority of our funding has previously come from grants, we are excited to announce that we are recruiting for a part-time Community Fundraiser to help the charity diversify our funding sources and engage with the local community, individuals and businesses.

The right candidate will combine their enthusiasm about our purpose, their excellent networking and negotiation skills, and their local know-how to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start and similar experience would be advantageous.

This role requires good IT, evaluation and report writing abilities, excellent written and verbal communication skills, and the ability to handle confidential financial and other data.

We are a small but friendly team, and we’re looking forward to recruiting the right person for the role.

Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.

We’re looking for an experienced content officer to create and share our charity’s impact, stories and campaigns in new and compelling ways to help raise awareness, grow our audience and drive engagement. 

This is a hands-on role and requires someone with proven experience of creating high-quality, creative and engaging content across print and digital platforms, including video, email, web and social media.

If you’re excited by the opportunity to create and deliver a wide variety of content which makes a difference to women, sick kids and their families, we’d love to hear from you. 

Please see our job information pack for further details on this role and what we as a Charity have to offer!

Interviews will be held at our office at 5 Rowchester Court, Whittall Street, Birmingham, B4 6DH on Wednesday 22 October.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. 

This role may include evening and weekend work when required.

Key Responsibilities 

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.

• Plan, recruit and deliver group work interventions for children and young people alongside colleagues. 

• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. 

• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. 

• Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. 

• Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. 

• Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. 

• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding. 

• Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. 

• Enable service users to participate in the design, delivery and evaluation of services. 

• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things. 

• Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.

• Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.

• Be proactive with your line manager to carry out periodic case reviews. 

• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. 

General 

• Live and embody the FearFree values.

• To promote the service to external agencies where applicable.   

• Give information and support to service users regarding their other needs and refer them to other support services as required.

• Ensure our service is widely accessible – adapting practice as required to suit individuals.

• Work across a large geographical area to ensure locality is not a barrier to accessing services. 

• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. 

• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. 

• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. 

• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. 

• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. 

• Support colleagues in all services across FearFree as required. 

• Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. 

• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness. 

• Undertake all statutory and mandatory training, as required by the organisation.

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.