Family support services manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Zetetick Housing
Zetetick Housing is a values-led charity providing safe, stable homes for adults with learning disabilities, autism, or other additional needs. We partner with care providers and local authorities across London and the South East to deliver high-quality supported housing that empowers tenants to live independently and with dignity.
Our homes are exempt from standard housing regulations, meaning we provide a more intensive level of tenancy support and property management. We go above and beyond a traditional landlord, ensuring that tenants—and their families—feel safe, heard, and respected.
Please Check You Meet These Criteria Before Applying
- You are currently living in or near Sussex or South London
- You have direct experience in housing, tenancy management, property services or similar
- You can travel weekly to visit housing sites across your area
- This is not a care role and not suitable for applicants with only support work or social care experience
This is not a remote position, some hybrid may be possible
About the Role
You’ll join our Housing Team to manage tenancies across a patch in either South London or Sussex. Your focus will be on:
- Supporting tenants to sustain their tenancies
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Managing tenancies in line with social housing law
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Working with care providers and families
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Ensuring our properties meet health, safety and maintenance standards
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Conducting regular property inspections and resolving issues promptly
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Maintaining accurate records and tenancy files
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Handling complaints and tenancy breaches with empathy and professionalism
This is a front-facing, hands-on role where communication, initiative and strong housing knowledge are essential. You’ll work alongside a passionate team who believe in doing things properly—supporting tenants, landlords and care providers alike.
What We’re Looking For
Essential
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Located in Sussex or South London (Near Uckfield, Lewes or croydon)
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Experience in housing, tenancy management, or property services
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Knowledge of housing law, tenancies, and landlord responsibilities
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Excellent organisational and communication skills
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Able to travel independently to multiple properties each week
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Comfortable working with people with learning disabilities and autism
Desirable
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Experience with supported housing or exempt accommodation
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Familiarity with welfare benefits, including Housing Benefit and UC
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Experience using CRM or housing management systems
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Driving licence
Why Join Zetetick?
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Be part of a team that genuinely cares and delivers quality housing
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Work in a values-led organisation that listens and supports its staff
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Make a difference to the lives of people with learning disabilities
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Clear salary banding, structured supervision and opportunities to grow
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Employer pension contribution, mileage/travel expenses, and support for CPD
How to Apply
Please apply via CharityJob with your CV and a short cover letter explaining how your housing experience matches the role. We particularly want to understand where you are based, your housing background, and why this job interests you.
If you are unsure whether your background is the right fit, feel free to contact us for a quick informal chat before applying.
Make housing work for people who need support to live independently. Join a charity that gets it right.
• We welcome applicants from all backgrounds. If you need anything adjusted during the recruitment process, just let us know.
To provide and maintain specialised quality homes, not just housing. To empower choice and deliver dignity to all we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.
As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.
We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.
An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.
This role will be working 37.5 hours per week, offering a competitive salary of £85,000 - £95,000 per annum.
Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving license and access to a vehicle will be required.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
Role Purpose
The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.
The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.
Key Responsibilities
Strategic Financial Leadership
- Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
- Provide financial analysis, forecasting, and risk management to support strategic decision-making.
- Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
- Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
- Attend senior board and committee meetings presenting clear and insightful financial reports.
Treasury & Investment Management
- Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
- Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
- Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.
Leadership of the Finance Team
- Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
- Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
- Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
- Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.
Financial Oversight, Risk Management & Investigations
- Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
- Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
- Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
- Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
- Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
- Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
- Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
- Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.
Financial Planning & Parish Support
- Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
- Offer guidance on budgeting, financial controls, and fundraising strategies.
- Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
- Operational & IT Leadership
- Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
- Work with IT providers to ensure cybersecurity, data protection, and technology governance.
- Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.
Payroll
- Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.
Governance, Reporting & Compliance
- Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
- Delivery of the Financial Annual Report and Accounts to agreed timescales.
- Develop and update key policies and procedures to ensure financial governance and accountability.
- Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
- Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
- Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
- Timely production of monthly management accounts and cashflow analysis
Leadership & Stakeholder Engagement
- Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
- Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
- Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.
Other Duties
- Undertake any other reasonable duties required by line manager.
Director of Finance – Person Specification
Competence, Expertise and Knowledge:
Essential
- Degree-level education (or equivalent professional qualification/experience).
- A qualified accountant (ACA, ACCA, CIMA, or equivalent).
- Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
- Proven expertise in treasury and investment management, with experience in ethical investment strategies.
- Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
- Excellent leadership and people management skills, with experience leading and developing high-performing teams.
- Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
- Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
- Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
- Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
- Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
- A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.
Desirable
- Knowledge of Canon Law, charity governance, and ecclesiastical structures.
- Experience working in a faith-based or mission-driven organisation.
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘Director of Finance’ in your cover letter title.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
You will be notified should we wish to progress your application and invite you to an interview.
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Overview
Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.
NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.
We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.
The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.
This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.
The membership of the MNVP includes:
● Women, birthing people and families from a diverse range of backgrounds.
● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.
● Nurses, midwives, health visitors, doctors and managers.
This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.
As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-three centres and extension projects across England and Scotland, with plans to scale-up our provision further over the coming years.
We are looking for someone to take up an important role in our safeguarding team as a Safeguarding Manager. This role will be crucial in supporting our delivery team to safeguard the young people we work with and help ensure that IntoUniversity provides a safe environment for all of our young people at all times.
The role at a glance
Contract:
This is a permanent role. Part-time, 4 days a week (0.8 FTE). We would be open to discussing the possibility of a full time role with the successful candidate - responsibilities would be adjusted proportionally in this case.
Start date:
As soon as possible, to be agreed directly with the candidate.
Working hours
30 hours across
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We’re happy to discuss your preference for the non-working day but we would like the successful candidate to work on Fridays. You will also be able to work from home one day a week. (Some out-of-hours work will be required from time to time - for example, out of hours safeguarding phone cover for an enrichment event or residentials).
Location
Could be based in one of the following IntoUniversity centres:
Birmingham, Bradford, Bristol, Clacton, Coventry, Great Yarmouth, Hull, Leeds, Leicester, London, Manchester, Middlesbrough, Norwich, Nottingham, Southampton, Weston-Super-Mare (with occasional travel around the IntoUniversity network as required)
Salary
£35,500 per annum FTE (£28,400 pro rata). This will rise to £36,400 per annum FTE (£29,120 pro rata) from 1st September 2025.
London based candidates will also receive £2,600 London contribution (pro rata). The pro-rated amount is £2,080. This will rise to £2,700 (pro rata) from 1st September 2025. The pro-rated amount will be £2,160.
Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
In order to be eligible for the role, applicants must:
- Have achieved a grade C/ grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have previous experience of working with children or young people in a safeguarding capacity.
- Have a secure knowledge of key legislation and statutory guidance on safeguarding and promoting the welfare of children.
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
Job Purpose
We are fully committed to safeguarding and promoting the welfare of young people and adults. You will work closely with the Head of Safeguarding, the Safeguarding team and the Senior Operations Team to provide a safe environment for all young people and families across our centres and programmes. With the support of the Head of Safeguarding and Operations, the Safeguarding Manager will contribute to the development of safeguarding policies, training, procedures and guidance to promote the welfare and protection of children and young people. Alongside the safeguarding team, you will manage the
coordination of referrals, arranging action and ensuring accurate monitoring and recording of all safeguarding cases.
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
About Winnall Rock School
Winnall Rock School (WRS) is a grassroots youth music charity, offering free and low-cost music education to young people aged 10-18 across Winchester. Our inclusive, creative and community-led approach empowers young people to develop confidence, resilience and musical skill. We enable those facing economic disadvantage, neurodiversity, or social isolation, to express themselves and find their voice.
Since our founding in 2004, and becoming a registered charity in 2014, WRS has grown into a vital cultural fixture for Winchester's youth. Now, we are entering an exciting period of renewal and growth, and are seeking a dedicated Operations Manager to help us secure the future of our work.
The Role
This role is ideal for a motivated and experienced charity professional who thrives in a multi-disciplinary role. The Operations Manager will take on day-to-day operational responsibility for the delivery of our weekly sessions and programmes, while leading our fundraising efforts to secure long-term sustainability.
The post-holder will be the main point of contact for young people, families, tutors, and partners, and will work closely with the WRS trustees and Creative Director to ensure smooth operations, continued engagement, and growing impact.
Initially, we are seeking the successful applicant to work under contract for 3 days per week for 6 months, at a daily rate of £180-£200 per day based on a 7.5 hour working day (£24-£26.60 per hour). Success in this role could lead to the post being extended beyond the initial six months.
Working Pattern
This is a hybrid role with a mix of home-based and in-person responsibilities. The successful candidate must be available every Tuesday evening during term time to attend and manage our weekly music sessions in Winchester. This includes opening and closing the venue and providing on-site operational support.
Job Requirements
Essential
- Minimum 3 years' experience in a similar project mangagement/fundraising role within the charity sector.
- Demonstrable success securing income from trusts, foundations and/or individual donors.
- Excellent organisational skills and ability to manage multiple workstreams independently.
- Confident communicator, with experience building relationships with partners and stakeholders.
- Comfortable with light-touch safeguarding and youth work responsibilities.
- Able to work flexibly, including Tuesday evenings on-site in Winchester.
Desirable
- Experience in the arts, youth, education or wellbeing sectors.
- Experience producing monitoring reports for funders.
- An understanding of the social value of inclusive youth music-making
Job Responsibilities
Coordinate Tuesday night sessions: open/close venue, manage registers, safeguarding and family liaison. Maintain our central database. Plan and deliver events including shows and holiday workshops; manage logistics, suppliers, venues and risk assessments. Lead fundraising from trusts and foundations; support individual giving and sponsorships; contribute to monitoring and reporting. Develop local partnerships, support communications, and represent WRS in the community. Work with trustees and Creative Director to support planning, tutor onboarding, safeguarding, and internal systems.
How to Apply
To apply, please send your CV and a cover letter (1200 words maximum) outlining your suitability for the role by Sunday 3rd August 2025.
Successful applicants will be notified by Tuesday 5th August. Interviews will be on 14th and 15th August.
We particularly welcome applications from people with lived experience of the communities we serve, and from groups currently underrepresented in the arts and charity sectors.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Responsible to: Longfield Hall Trust (‘LHT’) Board
Salary: paid monthly at rate of £27.50 per hour
Contract: 12 months, with potential for extension
Hours of Work: 14 hours a week (2 days per week) at least one of the days per week at Longfield Hall. We will launch an all-day café (10.30 to 3.30pm) on Thursday 4 September.
Background:
Longfield Hall Trust (LHT) manages the historic Longfield Hall, offering a range of cultural experiences and classes for all ages. Our new Memory Café project aims to support dementia patients and their carers by providing a welcoming space for social and recreational activities. The Café will offer dementia friendly activities (including karaoke, bingo, arts/crafts and immersive theatre/dance shows) to empower dementia patients to enjoy regular social, cognitive and physical activities.
Alongside supporting patients, the Memory Café will create a highly supportive environment for carers. This will enable carers to take some 'time out' while remaining nearby in a safe space where both carers and patients can socialize more widely. Furthermore, the Café will provide access to information about relevant local services, ensuring comprehensive support for all attendees.
We are also providing a dementia care-worker who will support the Memory Café manager and enable us to support a broad range of dementia patients and their carers.
Main duties and responsibilities:
Roles and responsibilities:
- To manage the Memory Café service for people living with dementia and their carers.
- To coordinate and deliver a stimulating programme of weekly sessions of the Memory Café at Longfield Hall together with our collaborators/partners/external agencies.
- To lead the coordination and facilitation of the Memory Café, providing a welcoming and supportive space.
- To undertake assessments, risk assessments and including home visits of new participants to ensure group suitability and engagement.
- To liaise with carers, family members, and professionals to support participant wellbeing.
- To help plan and deliver a range of personalised activities to create a lively and stimulating environment.
- To take responsibility for evaluating the service and report writing.
- To take the lead in the team for the implementation of a comprehensive service of care and support for participants.
- To ensure all sessional facilitators have materials required for sessions by liaising with Memory Café Care Worker.
- To actively participate in the development of improvements for the service.
- To support people with care needs, including those living with mild - moderate dementia and complex needs.
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To understand the changing needs of older people, including those with mild to moderate to advanced Dementia.
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To arrange transport as needed.
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To assist with handling monies for transport and reimbursement
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To provide dementia advice and support signposting and making referrals to external agencies as and when the need arises.
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Awareness of safeguarding, and health and safety responsibilities.
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To build referral relationships with external agencies.
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To recruit, train and supervise volunteers.
Longfield Hall is a classic village/community hall but also a small-scale performance venue.
The client requests no contact from agencies or media sales.
Are you looking for your next opportunity as a Volunteer Manager? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life.
Hope House Children’s Hospices have an opportunity for a Volunteer Manager to join our team based in Oswestry. You will join us on a Full-time, permanent basis working 37.5 hours per week. In return, our Volunteer Manager will receive a competitive rate of £36,167 - £40,937 per annum, based on experience.
At Hope House Children’s Hospices, we have a vision to reach every child and family who needs us and to ensure that no one faces the death of a child alone.
About the Volunteer Manager role:
In your role as Volunteer Manager, you will report to the Retail Operations & Trading Manager. You will work collaboratively across the charity to ensure a cohesive approach to meet volunteer recruitment, on-boarding and retention targets whilst providing the best experience for our volunteers.
You will lead on volunteering across the charity focusing on development, implementation, and monitoring of a new 5-year Volunteer Strategy. You will identify, recommend, and implement improvements across all volunteering programmes.
You will need to be confident and comfortable with adopting a creative but measured approach to projects and problem solving. You must currently hold a full driving licence with access to own vehicle and willingness to travel across our catchment area of Shropshire, Cheshire, North and Mid Wales.
We are looking for a Volunteer Manager who has:
- Strong / confident verbal and written communication.
- Experience in Development and implementation of Strategy and evaluating impact.
- Contemporary knowledge of attitudes towards volunteering and changing trends in volunteering.
- The provision of training and support to staff who manage volunteers.
- Ability to work collaboratively and build good working relationships both internally and externally to deliver best results and meet targets.
What we offer:
In return for your commitment, we offer a great reward package, which includes
- Generous annual leave entitlement
- Organisational pension scheme
- Staff rewards programme
- Wellbeing services which includes staff counselling
- Funded Medicash - Health Care Cash Plan
- Flexible working arrangements
- Great development opportunities.
Closing date: 3rd August 2025
Interview dates: First Stage 13th August 2025 / Second Stage 21st August 2025
If you think you have what it takes to be our Volunteer Manager and help us deliver our mission, then please click ‘apply’ now! We are welcoming informal discussions with our Retail Operations & Trading Manager – Lindy Welch-Smart, contact us on 01691 679679. We’d love to hear from you!
The successful applicant be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Commercial Compliance Manager
Sue Ryder supports people at the most difficult times of their lives
Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?
Sue Ryder has an exciting opportunity to support the development and implementation of a compliance framework across all commercial operations (fundraising and retail) at Sue Ryder that will drive the future of one of the largest and most recognisable UK healthcare charities so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community.
The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager. The role will work closely with key stakeholders across Sue Ryder predominantly to focus on fundraising operational compliance and provide leadership and assurance guidance for Retail and other commercial operations that Sue Ryder develop in the future.
You will support the development and implementation of a compliance framework across fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.
Key Responsibilities:
• Develop a compliance plan with agreed assurance levels, including audits, SLA and KPI reporting, and comprehensive documentation for ongoing commercial fundraising and retail operations.
• Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
• Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers and ensure compliance is embedded in campaign planning and execution. Review, advise and sign off all fundraising materials sent out across Sue Ryder with subject matter experts.
• Work with stakeholders to build and deliver an ongoing compliance communications plan and strategy
You will have
• Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
• Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
• Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
• Understand and have experience of project management processes.
• Excellent teamwork, emotional intelligence, and leadership skills.
• Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
• Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
Competitive Benefits Package
• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Access to Employee support programme
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
• and lots more. Please visit our careers website for the full list.
Closing date: 3rd August
Interview/Assessment date: 12th August (London)
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Health & Safety Officer
An exciting opportunity has arisen for a Health & Safety Officer to join our Estates Team. In your role as the Health & Safety Officer will be to provide support on an operational basis to the health & safety function.
Role Requirements
- Promote good stakeholder involvement and good safety culture
- Prepare and issue monthly health and safety briefing documents / toolbox talks
- Keep health and safety information up to date, including all fire safety documentation (fire emergency plans, fire safety manuals etc.), the health and safety section of the intranet and shared documents
- Carry out regular walkabouts, including at retail stores, keeping in touch with staff on their safety arrangements and ensuring control measures are in place and effective
- Provide health and safety training and coaching on topics such as, but not limited to, general health & safety (induction and refresher training), fire safety, COSHH, risk assessing and manual handling
- Develop and refresh internal online training to support staff learning experiences
- Carry out general risk assessment, as required, with particular emphasis on retail, regulatory requirements, outings and the clinical environment.
- Update fire risk assessments for low to medium-risk buildings, tracking completion of actions and updating compliance software
- Manage COSHH risk assessments and the COSHH risk register, checking on suitable PPE and storage
- Manage compliance with workstation assessments, including homeworking, using the external management system
- Support teams, enabling them to carry out their risk assessments, including manual handling assessments for inanimate activities
- Develop and keep up to date Safe Operating Procedures for health and safety.
- To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Philanthropy Manager
Reports to: Senior Philanthropy Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in Manchester, Birmingham or Glasgow
Salary: £33,000 - £39,000
Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements
Contract: Permanent
Overall purpose
The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.
You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key. You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.
We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 06 August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
We support people to overcome their experiences and improve their safety and life opportunities. We give them the information they need to make positive choices about their futures and help develop the skills and resources to take control of their lives, secure their own tenancy and maintain a quality of life for the long term.
We are also skilled in delivering relationship training to employers, colleges and schools as part of our mission to end domestic abuse, homelessness, and the breakdown of relationships.
WHAG supports and houses people in Rochdale, Wigan, Cheshire West and Chester through some 100 properties across 6 locations. Our dedicated front line teams number 45 working with pride in our values-driven approach and commitment to providing person-led support.
About the Role
Reporting to the Head of Operations and supported by 6 team leaders and central reporting and administration support, success in this hands-on leadership role is about how you support, coach and develop our capabilities for the future across a diverse range of services and projects.
A hands-on and mobile role you provide leadership and support to the services team leaders in each of our service locations and play a key role in developing and enhancing relationships with commissioners.
You will guide and support the teams in managing and improving their services so they run to the best of their ability and meet funder requirements. You will coach and innovate our services delivery, identifying and shaping new opportunities to achieve our mission.
You will build strong relationships with commissioners and key stakeholders including contract managers, agencies and other bodies offering support to clients to identify new opportunities.
You will:
• Bring proven management experience in delivering impact in domestic abuse or similar person-centred services
• Be open and approachable, able to bring empathy, trust and diplomacy to dialogues with staff and the families that we support
• Demonstrate a deep understanding of safeguarding and how to assure its effectiveness
• Have experience of monitoring and reporting against business plans, budgets and KPIs and in developing or contributing successful funding bids
• Demonstrate creativity and imagination in developing and delivering person centred and innovative services
• Be resilient and able to balance competing priorities in a busy work environment
• Be a skilled communicator with a range of audiences and communities and in ensuring communication flows within the teams and across the wider organisation
• Exhibit a demonstrable commitment to equal opportunities and anti-discriminatory practice
• Be passionate about WHAG's aims and ethos and have a high degree of integrity, tact, diplomacy and organisational spirit
• Be a car owner/have access to a car for work purposes and able to commit to the mobile nature of the role
We offer:
• A competitive salary with opportunity for further progression in role
• 36 hours per week
• 25 days leave rising to 30 after 5 years with additional holiday purchase options
• Nest pension
• Health Plan including free eye tests, access to counselling reduced gym membership
• Salary sacrifice scheme including cycle to work, tech purchase and charity worker discounts
Location: Rochdale (With flexible working)
Contract Type: Permanent
Hours: Full time
Salary: £38,000
Closing Date: 20 August 2025
As provided by the Equality Act 2010 Schedule 9 (Part 1), WHAG are claiming the genuine occupational requirement that the Operations Manager must be female; the role will, from to time to time, be actively engaged with women who have experienced domestic abuse, and it is WHAG's responsibility to prevent any further distress to the women we support.
WHAG is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people and communities we support. It is important that the WHAG team are representative of these communities, and we warmly welcome applications from all suitably qualified candidates.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
You may also have experience in the following roles: Service Manager, Team Manager, Service Development Manager, Operations Coordinator, Programme Manager, Project Manager, Community Services Manager, Support Services Manager, Client Services Manager, Regional Manager, etc.
REF-222 972
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday 22 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Network Development Manager
(East of England)
£32,145 per annum (pro rata for part time hours)
Ref: 40REC
Part Time 18.75 hours per week – happy to talk flexible working
Base:Sustrans office in Peterborough with the flexibility to work from home
About the role
This is an exciting opportunity to work with Sustrans as part of the Paths for Everyone Strategy to shape and develop the future vision for the National Cycle Network in the East of England.
As Network Development Manager, you will work closely with councils and partners to identify and manage a range of projects that will fix and grow the National Cycle Network. You will undertake and assist in the management of programmes and projects across the region, determining projects for investment, and liaising with local authorities and other partners to agree design proposals.
Contributing to Paths for Everyone, your day-to-day work will involve dealing with network queries from the public, councils, and interest groups so you will build and manage internal and external relationships.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have experience of transport planning or a related subject, effective negotiation skills and experience in working with stakeholders and the public sector.
You will be skilled in advocacy, project management and implementation. You will have the ability to research and produce reports, as well as being able to motivate others within your team.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 06 August 2025.
- Interviews will take place in via MS Teams between the 13th and 20th August 2025
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interagency work
· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.
· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
· Be flexible and willing to work in all types of environments.
Case management
· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.
· Attend monthly case management meeting with the Service Manager .
· Attend clinical supervision.
· Take appropriate steps to protect where there is an imminent risk to another person.
Recording and administration
· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.
· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
· Weekly maintenance and accurate and secure audit trail of all relevant communication.
· Comply with the data protection and information sharing protocols that Drive has agreed to.
Direct work with service users
· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project
· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour
· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others
· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
· Develop strategies that will disrupt the continued risk posed by service users
· Undertake assessment of risk, needs and attitudes to inform the individual
service user’s intervention plan
· Ensure that risk assessment and risk management procedures are followed at all times.
· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.
General
· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
· Represent the service at local events; deliver training and presentations as required.
· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
· Be confident to evidence reflective practice in all aspects of work, sharing learning and
· Be committed to reviewing individual and team practice and undertake regular training.
· Act with integrity and respect when interacting with service users, employees, agencies and individuals.
· Competent in defensible decision making, recording and being held accountable
· Show initiative in tackling issues within the service and in relation to other agencies.
· Act as a champion for the implementation of the pilot programme in your area
· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
· Partake in evening and weekend work as required.
Position: Income and Gift Aid Accountant Assistant
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: Friday 15th August 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS