Malachi
Malachi is an innovative specialist therapeutic family support service, established for over 30 years. We offer a diverse range of services to children and families in over 300 schools and other community settings. Our team of 60 dedicated staff work with the most vulnerable children and families and whilst it may be a challenging profession the rewards in seeing a family make lasting change really are wonderful.
The opportunity
The role is centred around assisting families, with the aim of enabling, achieving and maintaining outcomes to best support them. The Family Support Worker will manage a caseload and meet with families on a regular basis to provide a package of support interventions to meet the families targeted needs.
The role requires travel to sites, therefore driving is an essential part of the role. It is essential that candidates have a full driving licence and use of their own vehicle.
The working pattern for this role is Monday to Friday, 08.30 – 17.00.
Key work activities
- Work directly with children and their families in Schools and community settings, offering the right support at the right time.
- Implementing, monitoring and reviewing family support intervention plans to help strengthen family resilience.
- Proactively engage and support children and families to strengthen and improve their outcomes, develop their resilience and reduce dependency on external specialist services.
- Deliver a ‘solution-focussed’ approach, whilst maintaining focus on the safety and wellbeing of the family.
- Work with parents directly, to uncover underlying issues and enable them to gain and maintain independence and control over all aspects of their lives.
- Ensure that all children, young people and adults are adequately protected in line with Safeguarding Children and Adult Board reporting procedures.
- Liaise with teachers, other relevant professionals, social services and external agencies where appropriate.
- Write-up electronic records and assessments.
- Attend relevant meetings and training in accordance with your role.
- Undertake any other such duties that are required within your role.
What credentials are we ideally looking for?
- Level 3 in Counselling or other therapeutic qualification.
- A good standard of education including GCSE’s in English and Maths (or equivalent).
- Safeguarding and child protection awareness.
- Previous demonstrable experience of working directly with children on both a one-to-one and group/family basis.
- Confident in positively influencing family situations.
- Experience in completing an assessment tool, for example, outcome stars or Early help assessments.
- An understanding and knowledge of child development and attachment.
- Prior experience of communicating effectively with children and families, external agencies and other relevant professionals.
- Ability to update a case tracker system.
- IT proficiency
- Attention to detail, with the ability to accurately produce high quality concise reports and session notes.
- Ability to prioritise, demonstrating first class organisational skills and time management skills.
- Able to work on own initiative and as a member of a wider team.
- Ability to maintain a professional distance whilst fostering close working partnerships.
Benefits
- 45 days annual leave (including bank holidays)
- Contributory Pension Scheme
- Employee Assistance Programme
- 24-Hour Doctorline
- Retail discount scheme
- Voluntary Health Cashplan
- Flexible working
- Laptop & phone
Would you like to apply?
Malachi are committed to safeguarding and supporting the welfare of children and their families, and we expect all our staff to share in this commitment. We adopt a safer recruitment process to best support this commitment. The post is subject to a range of pre-employment checks, including an enhanced Disclosure and Barring Service check for the successful candidate.
"We are an equal opportunities employer and welcome CV's from all suitably qualified persons regardless of race, sex, disability, religion and belief, sexual orientation, or status regarding gender reassignment, marriage and civil partnership, pregnancy and maternity."
The closing date for applications is 04 January 2021.
The selection process will consist of an initial psychometric test & pre-screen, as well as a two stage interview (observation exercise and panel interview). You will also be required to attend a full weeks induction, running from Monday to Friday, please ensure that you can commit to this.
Malachi would encourage candidates to submit their CVas early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
While we would like to contact all our candidates, unfortunately, this is not possible so if you have not heard from us a week after the closing date, your application has been unsuccessful.
(Strictly No Agencies).
The client requests no contact from agencies or media sales.
Duties and Responsibilities
Development & Support Work:
- To work in partnership with mothers/carers to identify children and young people’s support needs and to ascertain the level of support needed and the type of activities required to meet their needs.
- To develop and deliver one-to-one support programmes for children to enable them to explore their experiences of abuse and address issues arising from this.
- To design and deliver group sessions for children to build confidence and participation within a mutually supportive environment.
- To support mothers to enable them to understand and support their children emotionally and practically and to build confidence in their own parenting skills.
- To deliver family support sessions with mothers and children designed to rebuild communication and develop strong parent-child relationships.
- To carry out detailed monitoring and evaluation of all support work and keep an accurate record in line with relevant legislation
- To identify and liaise with community venues, including schools and children’s centres, to facilitate local delivery of the sessions.
- To ensure that appropriate risk assessments are carried out and that all venues, equipment and activities comply with Health and Safety requirements and other relevant legislation.
Administration:
- To work within BSWA’s administrative and financial systems.
- To ensure that adequate records are kept for all service users.
- To keep accurate records of financial transactions in line with BSWA procedures.
- To provide monthly reports to the Manager about work that has taken place, feedback from service users and produce statistical information about participation.
- To contribute to the preparation of reports for funders.
Communication:
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:
- maintaining BSWA communication records
- following safety procedures
- attending team and other meetings
- To attend support and supervision sessions with your line manager.
- To be involved in the Annual Review process.
Training:
- To identify and attend training relevant to the post, in agreement with your line manager.
- To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.
- To raise awareness of the impact of domestic violence on women and children and BSWA services.
General:
- To maintain the confidentiality of the women, children and young people using the service.
- To maintain confidentiality in all matters relating to the organisation.
- To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.
- To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those related to working with children and young people.
- To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
- To ensure the efficient use of resources at all times.
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
- To participate in the development and annual appraisal of a personal individual development plan with the line manager.
To undertake any other duties required by BSWA which may arise incidentally, develop or be assigned commensurate with the post
Children & Family Worker
- To work in partnership with mothers/carers to identify children and young people’s support needs and to ensure those needs are met.
- To undertake needs analysis for each child and young person, to ascertain the level of support needed and the type of activities required to meet their needs.
- To develop and deliver a comprehensive programme of one-to-one and group therapeutic and play sessions, and shared activities within refuge.
- To provide school holiday play schemes in refuge.
- To supervise and accompany children and young people on trips and visits outside of refuge.
- To provide one to one support and family support with families living in the community.
- To seek approval of all programmes with the refuge manager and ensure that these are discussed with other relevant members of the staff team before implementation.
To participate in the development of informative literature for women and children, including a children’s introduction pack, which is to be kept up to date.
Duties and Responsibilities
Development & Support work:
- To provide emotional and practical support to women accessing helpline
- To participate in a rota of helpline cover and model and promote good practice in taking helpline calls
- To support helpline volunteers and students in delivering helpline
- To participate in a rota to cover at BSWA offices and across community venues as necessary
- To facilitate access for women to statutory, community and other BSWA services
- To comply with the recording, monitoring and evaluation procedures of the project
Administration:
- To work within BSWA’s administrative and financial systems
- To ensure that adequate records are kept for all service users
- To ensure that Health and Safety records are kept up to date
- To produce monthly reports for your line manager
-
Communication:
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:
- Maintaining BSWA communication records
- Following safety procedures
- Attending team meetings
- Carrying out risk assessments in conjunction with your line manager
- To attend in-house training
- To attend support and supervision sessions with your line manager
- To develop a professional working relationship with external agencies
- Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
- To be involved in the Annual Review process
-
General:
- To maintain the confidentiality of the women and children using the service
- To maintain confidentiality in all matters relating to the organisation
- To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
- To ensure the efficient use of resources at all times
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
- To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
- To participate in the development and annual appraisal of a personal individual development plan with the line manager
- To undertake any other duties required by BSWA, which may arise and commensurate with the post
Social Worker
We are looking for a qualified and experienced Social Worker for our Birmingham Children's Hospital to provide support to children and young people (0-24 years) diagnosed with cancer and leukaemia, and their families. Our work is rewarding but also complex and demanding; you will need to be resourceful and resilient. You will work closely with our supportive CLIC Sargent team, an established NHS multi-disciplinary team and with services in the community.
Social Worker Requirements:
As well as current GSCC / HCPC registration you will have:
- Experience working with children, young people and their families/carers in a social care setting
- Experience of working in a multi-disciplinary environment
- Knowledge of child and young people development
- An understanding of the impact of serious illness for children, young people and families.
- It is desirable that you have experience working in an NHS setting.
- All applicants should have excellent interpersonal skills.
- This post is subject to a Criminal Records Check.
About CLIC Sargent:
Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, offering them care and support every step of the way. You can be a part of helping them live their life to the full.
We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from BAME and other under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.
CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
Location: Birmingham Children’s Hospital, West Midlands
Job type: Part Time, Permanent, 17.5 hrs per week
Salary: £34,430 (FTE)
Closing Date: 13 December 2020
Interview Date: 22 December 2020
You may have experience of the following: Qualified Social Worker, Social Work, Social Care, NHS, Charity, Young Peoples Social Worker, Child Development, Third Sector, NFP, Not for Profit, etc.
Ref: 95773
We are looking for a Specialist Project Support Officer to join our growing charity.
CHIVA’s mission is to ensure that children, young people and families living with HIV become healthier, happier and more in control of their own futures.
CHIVA works to ensure young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.
You should be a qualified healthcare or social care professional with a passion for the work of our organisation and a clear understanding of the issues facing young people and children growing up with HIV.
You will provide emotional and social support and HIV education to children and young people who are living with HIV in the Midlands region Your main duties will include holding one to one meetings and providing emotional and social support in group settings during peer events. Your work will be focussed on enabling a smooth transition to adult services. You will work with multi disciplinary teams across the region, attending meetings and providing support to ensure that children and young people are provided with the right level of support as and when required. As part of this role you will act as an advocate for young people and their families in wider society and other organisations such as local authorities and schools. You will be expected to be committed to the safeguarding of children and the ethos of the organisation.
CHIVA is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community
*Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
The client requests no contact from agencies or media sales.
Do you have experience working within a domestic abuse setting? Do you have experience working with vulnerable people with complex substance misuse needs, as a specialism, in a public protection or safeguarding setting? Do you have leadership qualities? All you need is the perfect environment to put your skills to great use.
Right now, we’re looking for someone like you to join our Drive Project that operates across two West Midlands local authority areas (Birmingham and Sandwell). Welcome to Richmond Fellowship and the Drive Project.
Drive Project is an intensive intervention that works with high-harm and serial domestic abuse perpetrators to challenge behaviour, to disrupt and prevent abuse.
Each year more than 100,000 people in the UK are at high and imminent risk of being murdered or seriously injured as a result of domestic abuse. Services rightly focus on meeting the needs of victims but too often perpetrators are not held to account, and their abusive behaviour continues.
Only 1% of perpetrators get a specialist intervention that might prevent future abusive behaviour and as a result there is a high level of repeat perpetration. We know that 1 in 4 perpetrators are repeat offenders and that some have as many as six different victims. We want long-term solutions to tackle domestic abuse: to reduce the number of victims – we must challenge perpetrators to stop.
But, we need your help! The Specialist Case Manager (Domestic Abuse with Substance Misuse) is an integral role providing substance misuse interventions to support the service user to embark on their recovery journey, and to then safely introduce domestic abuse intervention alongside ongoing substance misuse support to meet the dual need. You will also offer advice to other Case Managers from your area of specialism in substance misuse.
This is an exciting and innovative role that will provide an enhanced level of case intervention to overcome barriers to engagement so that we can meet dual needs and improve victim and child safety and welfare through working in an integrative approach with perpetrators. The Specialist Case Manager role is a new role, created in response to identified need. As such, this opportunity will offer the successful candidate a chance to be involved in developing this post and assessing how it supports the delivery of the Drive Project model.
Compassionate, collaborative and deadline‐driven, you will have extensive experience working directly with vulnerable individuals, male and female, within a public protection or safeguarding multi‐agency setting, such as child protection, MARAC or MAPPA. You will also have an excellent understanding of domestic abuse and the effective ways of working and engaging with domestic abuse perpetrators, plus a sound working knowledge of public protection arrangements and legislative frameworks.
This is a full time post for 37.5 hours per week.
This is a fixed term post for 12 months, with possibility for extension subject to funding.
The salary for this post is £26,639 per annum
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
The closing date for this post is 10th December 2020 at 11:59pm, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.
So, get inspired today and visit our website and take the first steps towards a more fulfilling career.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking for an experienced Service Manager to hold the CQC registration and lead our team in Dudley & Sandwell.
We are seeking a dynamic and highly motivated Service Manager to take the responsibility of managing our varied portfolio of Care and Support Services in the Dudley & Sandwell area. You will be responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region whilst maintaining and adhering to quality standards. You must be highly proactive, resourceful and possess an analytical approach to problem solving.
Registered Service Manager Key Duties:
- Writing clear assessments, support plans and guidelines for staff and service users,
- Leading a team with confidence, providing clear guidance and supervision,
- Develop and sustain warm and trusting relationships with service users, staff and the local management team,
- Oversee staff development and rotas, understanding the commissioned hours for the services in your area,
- Develop existing and new services within the area, which meet local needs and promote opportunity, choice and wellbeing.
You must be an experienced Service Manager, who has knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. We expect you to have the vision, networking and organisational ability to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry.
Benefits of working with Creative Support:
- Free 24/7 counselling and employee support programme,
- Extensive training through The Creative Academy with progression and advancement for all levels of staff,
- Competitive pay and a pension with company contribution and 28+ days annual leave,
- Company paid enhanced DBS for all staff,
- All our staff are supported 24/7 by our out of hour’s teams, and all our registered managers are supported directly by Area Managers and Directors.
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector Charity/NHS partnership. Working from home and within NHS specialised multi-disciplinary clinics held in Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl Syndrome. This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.
This is a permanent, part-time position commencing at 10hrs per week.
The successful candidate will live within 1 hours commuting distance of central Birmingham
Bardet-Biedl Syndrome UK (BBS UK) is a charity aimed at protecting the health and promoting the welfare of persons affected by Bardet-Biedl Syn... Read more
The client requests no contact from agencies or media sales.
Senior Practitioner - Safe Haven 24 hours per week. £14,976 actual
Can you offer you a listening ear, support and information to help others manage through the difficult times?
We have created a new and exciting role within our Safe Haven Team in Redditch. We looking to appoint a Senior Safe Haven Practitioner, working 24 hours per week.
The Safe Haven is based in Redditch town centre and provides emotional support to individuals who are experiencing high levels of mental health distress. Support is delivered both over the phone and face-to-face so practitioners must have the skills and ability to switch between both methods. The Safe Haven service is open Monday – Friday 6pm – 1am, Sat – Sun 9am – 1am 365 days of the year.
14 of the Senior Practitioner hours will be worked over 2 shifts. The remaining 10 hours per week, will be spent supporting the Team Leader, taking responsibility for specific areas of work. This will include, but not be limited to, inducting and training new staff, facilitating reflective practice sessions, taking responsibility for the signposting database and cleansing data on Charity Log. There is no line management of staff in this post.
For more information about the Safe Haven, please visit our website.
*Due to the current Covid situation, Safe Haven staff are working from home*
The next step:
If you feel this position is right for you, request an application pack by contacting our office, or by downloading the application pack from our website.
One in four people in the UK suffer from poor mental wellbeing each year. Springfield Mind is a successful charity founded over thirty years ag... Read more
The client requests no contact from agencies or media sales.
The Diocese of Coventry is seeking to appoint a full time Property Office Administrator to support the Diocesan Property Team with administrative duties in relation to the management, maintenance and repair of some 160 clergy houses across the Diocese of Coventry. In addition, this role provides valuable administrative support to the Diocesan Mission and Pastoral Committee (DMPC), in serving and equipping the Diocese to live out our Mission Purpose of Worshipping God, Making New Disciples, and Transforming Communities.
This is an exciting opportunity to join the Diocesan Property team as we continue to develop a culture of best practice and a friendly and efficient service to our clergy and their families.
This post reports to the Property Manager and is based in central Coventry.
The main responsibilities are:
- To be the first point of contact for all enquiries regarding clergy housing, including from clergy and their families, and supporting the Property team with general matters.
- To deal with routine matters relating to the repair and maintenance of clergy and lay worker housing, including managing vacant properties, organising surveys and works, and assisting with the letting of Clergy housing.
- To provide excellent administrative support including managing the Property Management System, maintain databases, organising statutory inspection tests, payments of Council Tax and Water rates, supporting the Parsonages committee, and managing parochial property including dealing with agents, PCC Officers and national church bodies as required.
The successful applicant will be qualified to GCSE level grade C and have experience of working in an administrative role in an office. They will have excellent administrative and IT skills (particularly MS Office), be adaptable and flexible with a positive attitude to the change needs and demands of a busy office.
The Diocese of Coventry is committed to creating and sustaining a diverse and inclusive workforce which represents all aspects of the communities we are part of and welcomes all applications. Applications are particularly welcome from Black, Asian and minority ethnic candidates, who are currently under-represented within our workforce.
For an informal discussion regarding this role, please contact Peter Fowles.
To apply for this role, please click "apply" and you will be re-directed to the Diocesan vacancy page where you can download the full Job description, Person specification and application form.
Closing date for applications: Tuesday 8th December 2020
Interviews will take place at the Diocesan office: 16th December 2020
Please send completed applications to Simone King
The Diocese of Coventry represents the Church of England in Coventry and Warwickshire. With our network of 200 parishes, we hav... Read more
The client requests no contact from agencies or media sales.
Do you have experience working within a domestic abuse setting? Do you have specialism working with vulnerable people and with people from BAME communities experiencing cultural and identity needs/barrier? Do you have experience working with, in a public protection or safeguarding setting? All you need is the perfect environment to put your skills to great use.
Right now, we’re looking for someone like you to join our Drive Project that operates across two West Midlands local authority areas (Birmingham and Sandwell). Welcome to Richmond Fellowship and the Drive Project.
Drive Project is an intensive intervention that works with high-harm and serial domestic abuse perpetrators to challenge behaviour, to disrupt and prevent abuse.
Each year more than 100,000 people in the UK are at high and imminent risk of being murdered or seriously injured as a result of domestic abuse. Services rightly focus on meeting the needs of victims but too often perpetrators are not held to account, and their abusive behaviour continues.
Only 1% of perpetrators get a specialist intervention that might prevent future abusive behaviour and as a result there is a high level of repeat perpetration. We know that 1 in 4 perpetrators are repeat offenders and that some have as many as six different victims. We want long-term solutions to tackle domestic abuse: to reduce the number of victims – we must challenge perpetrators to stop.
But, we need your help! The Specialist Case Manager (Domestic Abuse with BAME Specialism) is an integral role providing interventions to support the service user to embark on their journey to overcome cultural, identity needs and other barriers experienced by BAME community. You will then safely introduce domestic abuse intervention alongside ongoing BAME support to meet the dual need. You will also offer advice to other Case Managers from your area of specialism in BAME.
This is an exciting and innovative role that will provide an enhanced level of case intervention to overcome barriers to engagement so that we can meet dual needs and improve victim and child safety and welfare through working in an integrative approach with perpetrators. The Specialist Case Manager role is a new role, created in response to identified need. As such, this opportunity will offer the successful candidate a chance to be involved in developing this post and assessing how it supports the delivery of the Drive Project model.
Compassionate, collaborative and deadline‐driven, you will have extensive experience working directly with vulnerable individuals, male and female, within a public protection or safeguarding multi‐agency setting, such as child protection, MARAC or MAPPA. You will also have an excellent understanding of domestic abuse and the effective ways of working and engaging with domestic abuse perpetrators, plus a sound working knowledge of public protection arrangements and legislative frameworks.
This is a full time post for 37.5 hours per week.
This is a fixed term post for 12 months, with possibility for extension subject to funding.
The salary for this post is £26,639 per annum, pro rata.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
The closing date for this post is 10th December 2020 at 11:59pm, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.
So, get inspired today and visit our website and take the first steps towards a more fulfilling career.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects o mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Do you have experience working within a domestic abuse setting? Do you have experience working with vulnerable people with complex mental health needs as a specialism, in a public protection or safeguarding setting? Do you have leadership qualities? All you need is the perfect environment to put your skills to great use.
Right now, we’re looking for someone like you to join our Drive Project that operates across two West Midlands local authority areas (Birmingham and Sandwell). Welcome to Richmond Fellowship and the Drive Project.
Drive Project is an intensive intervention that works with high-harm and serial domestic abuse perpetrators to challenge behaviour, to disrupt and prevent abuse.
Each year more than 100,000 people in the UK are at high and imminent risk of being murdered or seriously injured as a result of domestic abuse. Services rightly focus on meeting the needs of victims but too often perpetrators are not held to account, and their abusive behaviour continues.
Only 1% of perpetrators get a specialist intervention that might prevent future abusive behaviour and as a result there is a high level of repeat perpetration. We know that 1 in 4 perpetrators are repeat offenders and that some have as many as six different victims. We want long-term solutions to tackle domestic abuse: to reduce the number of victims – we must challenge perpetrators to stop.
But, we need your help! The Specialist Case Manager (Domestic Abuse with mental health specialism) is an integral role providing mental health interventions to support the service user to embark on their recovery journey, and to then safely introduce domestic abuse intervention alongside ongoing mental health support to meet the dual need. You will also offer advice to other Case Managers from your area of specialism in mental health.
This is an exciting and innovative role that will provide an enhanced level of case intervention to overcome barriers to engagement so that we can meet dual needs and improve victim and child safety and welfare through working in an integrative approach with perpetrators. The Specialist Case Manager role is a new role, created in response to identified need. As such, this opportunity will offer the successful candidate a chance to be involved in developing this post and assessing how it supports the delivery of the Drive Project model.
Compassionate, collaborative and deadline‐driven, you will have extensive experience working directly with vulnerable individuals, male and female, within a public protection or safeguarding multi‐agency setting, such as child protection, MARAC or MAPPA. You will also have an excellent understanding of domestic abuse and the effective ways of working and engaging with domestic abuse perpetrators, plus a sound working knowledge of public protection arrangements and legislative frameworks.
This is a full time post for 37.5 hours per week.
This is a fixed term post for 12 months, with possibility for extension subject to funding.
The salary for this post is £26,639 per annum.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
The closing date for this post is 10th December 2020 at 11:59pm, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.
So, get inspired today and visit our website and take the first steps towards a more fulfilling career.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
You will join our client as a Housekeeping and Catering Supervisor to provide, co-ordinate and audit efficient and thorough but sensitive cleaning services to all areas of the main hospice building and to provide, supervise and audit an efficient and safe, customer focussed catering service within the Hospice
Ensuring full compliance with health, food safety/hygiene, infection prevention and control and waste management legislation. Prioritising tasks and line management of the Catering and Housekeeping team including setting objectives, monitoring and managing performance, arranging rotas to ensure full service is maintained and reviewed as appropriate to meet operational needs.
Housekeeping and Catering Supervisor Responsibilities:
• Ensure that an efficient and professional cleaning and catering service by reviewing and setting standards and processes, undertaking audits and provide reports on quality, cleanliness, compliance and resource implications.
• Embed a customer focussed service and dealing with complaints and compliments in a robust, visible and positive manner.
• Undertake patient and customer satisfaction surveys to identify any areas of improvement and promote excellence. Acting on the results for continuous improvement and reporting back to appropriate groups/committees.
• Review service and supplier contracts to ensure value for money and compliance with legislative and regulatory guidance, monitoring contracts to ensure compliance with agreed service levels. Identify issues and propose solutions to Facilities Manager.
• Ensure all reporting information is clearly recorded and accessible within shared computer records for ease of use and reference by internal and external authorities eg CQC.
• Maintain and order stocks of equipment and consumables as required, including laundry.
• Where appropriate undertake cleaning and catering duties to provide support and meet requirements.
Housekeeping and Catering Supervisor Requirements:
• Good standard of education
• BICS, NVQ3 or City and Guilds in Cleaning Supervision or equivalent.
• Health and Safety Qualification IOSH Managing Safely.
• Significant line management experience including appraisals, objective setting, performance management.
• Setting cleaning standards and NHS/BICS colour coding.
• Cleaning experience in a health care/patient setting.
• Knowledge of CQC standards.
• Safe use of equipment.
• Basic IT skills including use of Microsoft Office to produce Word and Excel documents.
• An understanding of basic nutritional requirements.
• Demonstrable leadership experience.
• Knowledge of COSHH legislation and how this relates to a kitchen environment
• Knowledge of HACCPs, including temperatures for safe hot and cold holding.
• Health and Safety knowledge including risk assessments and manual handling
About our client:
Every day, they care for 400 people living with life-limiting illness across Birmingham and Sandwell. All of their services are free of charge to everyone who uses them, including individuals, their families, loved ones and carers. They offer a range of services in a number of locations – including at the Hospice, in people’s homes or in the local community – making end of life care more accessible for all. Most of their care is provided in people’s homes or in the local community – including at their three Satellite Clinics in Bartley Green, Druids Heath and Cape Hill. This care is delivered by their community and Hospice at Home teams, who work in conjunction with GPs, consultants and other healthcare professionals to offer specialist medical advice and emotional support.
Location: Birmingham
Job type: Full Time, Permanent, Happy to talk about Flexible Working
Salary: £20,046 to £23,720 per annum
You may have experience of the following: Senior Housekeeper. Caterer, Chef, Carer, Matron, Domestic Manager, Housekeeping Supervisor, Cleaner, Cleaning Manager, Cleaner Supervisor, Housekeeping, Cleaning, Housekeeper, etc.
Ref: 95614
Birmingham – currently home working
Closing date: Sunday 6th December 2020 at 11.30pm
Part time-22.5 hours per week (Working pattern to be agreed with the successful candidate)
Fixed term contract until May 2021
We’re looking for an individual with considerable experience of working or volunteering in a client/customer service environment to join us in Birmingham as an Advice Assistant and help us deliver a vital advice service to people in housing need.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
About the role
You will be working alongside our partners at SIFA Fireside, Birmingham’s main day centre for adults who are homeless or vulnerably housed. We work with them to provide inclusion, engagement and equal access to services to individuals who are disadvantaged or experiencing homelessness, to help them find a route out of homelessness. As Advice Assistant you will be the first point of contact for clients either face-to-face or over the telephone, undertaking initial fact finding triage interviews and booking appointments with the appropriate adviser, agreeing clients’ needs, providing them with basic information and advice and referring clients to other Shelter services or external agency as appropriate. Carrying out case related support and research for Advisers and Senior Advisers and dealing with enquiries not only in person, but also by telephone and email and generating correspondence as necessary are also key elements of this role.
About you
We are looking for someone with demonstrable interest or experience in one or more of the following areas of social welfare law – housing, welfare benefits and debt. With experience of client/customer service work you will have a proactive, results-driven and customer focused approach, strong communication skills, a collaborative way of working and the ability to lead change and improve performance. Proficiency using Microsoft Office applications and case management systems and good typing skills are also required.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.