Finance and database officer jobs
At Ambitious about Autism, we're currently looking for a Corporate Partnerships Officer (MAT cover) to join our Fundraising team.
You'll identify and cultivate corporate prospects, supporting on securing income through written application and pitches, whilst managing a portfolio of existing corporate partnerships. You'll build and maintain effective relationships to maximise corporate participation with current and prospective supporters.
You'll proactively identify funding opportunities and use your own initiative to make suggestions on our approach and/or suitable funding areas, devising innovative ways of accessing and engaging companies, as well as organising volunteering opportunities for corporate partners.
You will have:
- Experience of working successfully with corporate funders
- Experience of supporter relationship management with a track record in building successful relationships and raising funds from companies.
- Experience in accurate, timely data recording and CRM
- Excellent communication skills with good written and verbal communication.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
About the team
The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.
The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
About this role
The Research and Evidence Officer is a new and exciting role at Impetus, an organisation at the forefront of youth policy. Impetus is evidence led and impact focused and we take this approach to our policy and public affairs activity.
The successful candidate will provide the robust data and insights needed to help us build a better understanding of young people’s experiences across education and employment, support colleagues by providing accurate data, analysis and insight that informs policy development and communication designed to improve their outcomes, and support the team to create compelling cases for change tailored to a range of audiences. They will be line managed by the Head of Education Policy but work across both employment and education policy domains.
We are a busy team doing interesting and exciting work. Day-to-day you might be extracting insights from government published data, providing evidence for a policy briefing, drafting a report for a policy audience, or working with colleagues from across the team to communicate research findings in impactful ways, following agreed templates, processes and quality standards, and seeking clarification where needed.
We are looking for someone with a commitment to supporting young people from disadvantaged backgrounds to get the support they need for a fulfilling life, whatever that means to them. You will have good knowledge of quantitative and qualitative research methods, have the skills required to analyse a range of data sets, including confidence applying quantitative research methods to conduct primary and secondary analysis of large and complex datasets, and the ability to present research findings clearly.
This is an exciting time to join a rapidly growing organisation. We work on tackling the barriers that hold back young people from disadvantaged backgrounds including reducing the numbers losing learning though absence and exclusion, improving GCSE attainment in English and maths and ensuring youth employment provision reaches those furthest away from work. Your contribution to this work will have a tangible impact
on these and other areas.
We are keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.
We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find the link on the recruitment pack.
Key responsibilities
• Monitor monthly data releases and new research published across our areas of interest and record relevant information accurately following agreed templates and systems
• Use quantitative and qualitative research skills to support and contribute to the delivery of a range of research projects and reviews, conduct data analysis, and generate robust evidence across relevant policy areas and portfolio partner activity
• Translate complex data accurately into accessible reports, briefings, summaries, papers, presentations, and other content ensuring accuracy, clarity and adherence to organisational templates and approval processes
• Use research findings to provide accurate evidence and summaries that support colleagues in developing policy positions, evaluating proposals, and proposing evidence-based solutions
• Prepare accurate briefing materials and background notes to support senior colleagues on relevant policy areas ahead of meetings and events (speaking events, roundtables, and senior-level stakeholder meetings)
• Collaborate with the Communications team to develop content for external priority audiences to maintain and grow the profile of policy work, by preparing draft summaries, data points and visuals in line with agreed templates and style guides
• Support the policy team in gathering, organising, summarising and using evidence from portfolio partners
• Support internal team processes by monitoring an allocated set of information sources, providing content for internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing packs, team calendar)
• Contributing to a collaborative and inclusive team culture
• Support the Heads of Policy to build and maintain relationships with researchers, academics, and the education sector by writing briefings, maintaining a contact database, and representing Impetus’ interests at events
• Collaborate with peers to meet deadlines and deliver results, ask for clarification when needed, share information promptly, and work cooperatively to meet deadlines.
Person specification
Essential
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Good knowledge of quantitative and qualitative research methods, and how these can be applied to policy and practice
• Ability to support the development of research tools including surveys, interview guides, and tailored data collection plans
• Experience of analysing data and evidence (quantitative and qualitative), including working with large or complex datasets ensuring accuracy and following agreed guidance
• Experience using statistical or data analysis tools (e.g. Excel, R, Stata, SPSS, or similar)
• Ability to interpret research findings and translate complex data into clear, accessible outputs to improve clarity for non-technical audiences (e.g. briefings, reports, presentations)
• Strong written communication skills, with the ability to draft clear, accurate, and well-structured content for policy or public audiences which are in line with agreed templates and processes
• Ability to gather and summarise evidence that supports colleagues in developing policy positions and decision-making
• Good organisational skills, with the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow established processes, manage own tasks, and maintain accurate records
• A commitment to working with collaboratively with colleagues from diverse backgrounds, and to contribute positively to a team-based working culture
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
Desirable
• Experience working in a policy, university or research environment, think tank, charity, or public sector environment
• An interest in education and/or employment policy and the use of evidence to drive systemic change and a willingness to build understanding
• Knowledge of the UK government and policy-making process, including the roles of departments, Parliament, and external stakeholders, and how research and evidence contribute to policy development and decision-making
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Monday 9th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 16th March 2026.
2nd Interviews will take place on w/c 23rd March 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

At Ambitious about Autism, we're looking for an Events and Fundraising Officer to join our team.
You'll support on the delivery of our portfolio of mass participation and special events. You'll support on our flagship events – London Marathon, Manchester to London bike ride in partnership with Rapha and our annual gala, Night of Ambition. You will support with the recruitment and stewardship of participants, providing guidance to maximise their fundraising efforts.
You'll work with the Events and Marketing and Communications teams to help produce compelling event and fundraising materials, whilst building excellent relationships across the wider organisation, especially with teams who help to deliver our events.
We are looking for someone who has:
- Demonstrable experience of supporter relationship management to aid retention, maximise income and secure repeat business
- Experience of working with fundraising platforms
- Excellent communication skills across a range of audiences
- Knowledge of and interest in digital fundraising and social media
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
People Systems and Reporting Specialist
The purpose of the People Team in delivering the organisations goals is to empower our colleagues to thrive by shaping exceptional experiences and culture that unlocks their potential — so ARUK can realise it's vision of a world free from the fear, harm and heartbreak of dementia.
To be able to deliver this the People Function is going through an exciting transformation and one of the key enablers of this is automation and data analytics. This role will support the People Services team in setting up our lifecycle and operational processes by ensuring data accuracy and reliable system performance. Our aim is to make our processes as smooth and automated as possible and ensure that we are optimising the functionality of our existing systems and driving continuous improvement through automation.
The role will also be key in setting up more streamlined and automated reporting of people metrics and KPI’s to ensure that the team and leaders have the insight at the right time to enable decisions. In doing so the role will work closely with the People Experience Partner to ensure that we are combining all data sources to present a holistic view of our workforce.
The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.
This is a 12-month FTC
Key Responsibilities:
• Assess and improve functionality in the HR system (Cascade) to ensure that all functionality around data capture, formulas, workflows and reporting for lifecycle events and payroll are being maximised and improve where there is opportunity.
• Work closely with the People Services Manager, Cascade team and payroll processing service to maximise payroll automation
• Configure and develop the HR systems in place to meet evolving business requirements and improve user experience.
• Ensure that all data recorded in the system is accurate and conduct regular audits.
• Review, reduce and automate all manual people processes and forms, either using Cascade, Power Apps or MS Forms in line with the ARUK technology landscape
• Develop Power BI dashboard for People metrics and KPI’s
• Work closely with the People Experience Partner to create regular people insight reporting
• Maintain core people metrics and ensure they are accessible for reporting and analysis.
• Work collaboratively with the Finance Team and deliver prompt and accurate headcount reporting for use in the monthly KPIs.
• Deliver timely insights to support workforce planning, organisational design, compensation strategies, and resource utilisation.
• Design dashboards and visualisations to communicate trends and support People & Culture initiatives.
• Improve analytical capabilities within the broader team by sharing skills through the provision of guidance and training as needed.
Knowledge, skills and experience needed:
· Extensive experience in HR system optimisation (Cascade used by People Team), with proven ability to configure, customise and integrate HRIS systems to meet evolving organisational needs.
· Advanced data analysis and reporting expertise, including the ability to manipulate large, complex datasets, apply data validation techniques, and deliver actionable insights through dashboards and visualisations.
· Demonstrated success in process automation and workflow optimisation, reducing manual effort and improving data accuracy across the employee lifecycle.
· Knowledge of GDPR and data governance principles as applicable with sensitive data.
· Proficiency in HR data tools and technologies, including advanced Excel (pivot tables, macros), SQL for data extraction, and experience with BI tools for predictive analytics.
· Evidence of a continuous improvement mindset, demonstrated through successful projects that have improved system functionality, reporting capability, and user experience.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Sevenoaks School is currently seeking to appoint a Database & Insights Officer (Advancement Services) (Full-time, all year round).
We are looking for an enthusiastic and collaborative individual to join the Foundation team at Sevenoaks School. This successful candidate will have experience of handling large data sets containing sensitive personal information and do so while working under pressure. Familiarity with financial reconciliation and liaising with Finance teams is desirable.
Please see Job Description above for full details about the role.
Please Note
For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.
For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.
To be considered, you will need to complete the full application form and also attach an updated CV.
The closing date for applications is 24/02/2026 at 23:59. The School retains the right to interview suitable applicants and appoint before the deadline.
At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.
Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.
The client requests no contact from agencies or media sales.
Harris Hill is recruiting a Database Manager for a national children’s charity based near Liverpool Street, with hybrid working available. You will join a friendly Finance and Database Team and play a key role in managing the organisation’s CRM database (Donorflex).
Salary: £42,000
Reporting to the Director of Finance, you will line manage one Senior Database Officer and be responsible for maintaining high standards of data accuracy, integrity and compliance.
Key responsibilities include:
- Overseeing income processing and coding
- Managing service user data and Gift Aid
- Producing data selections and reports
- Supporting colleagues with database queries
- Improving database processes and integrations
About you:
You will have experience managing a CRM database and line managing staff, with strong Excel skills and excellent attention to detail. Knowledge of Donorflex, GDPR and Gift Aid is desirable.
Benefits include:
Hybrid working, enhanced annual leave, family-friendly policies and an employee assistance programme.
If this sounds like you and you’re keen to hear more, please send your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
A fantastic opportunity for a senior finance professional who wants to work in a charity where the employees are as important as delivering the mission. This role might appeal to an established accountant or auditor who would like to learn more about managing operations such as IT, human resources, charity governance and transformation management. There is scope for this role to grow with you over the next few years.
In 2026, we will be introducing a new version of our CRM system and we’d like to migrate from Sage Line 50 to Xero. We’re looking for someone who’s enthusiastic about embracing and managing changes to our systems.
You’ll bring energy and enthusiasm to the team, ensuring financial functions are carried out efficiently, effectively, accurately and in a timely way. You will be supported by a knowledgeable and experienced team. You'll focus on managing and improving financial processes, ensuring that the Leadership Group have up-to-date and accurate records for reporting to the Board, preparing the accounts for audit each year and improving processes.
Strengthening communities and tackling inequalities



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.
Deadline: ongoing (carrying out interviews on a rolling basis)
Location: London
Salary: Starting salary £36,604 rising to £40,796, including London weighting of £4,000
Hours: Full-time (32 hours per week)
Contract type: This is a fixed term role for 6 months
This exciting CRM Officer role will support the data team with data imports, data selections and processing of income.
The Foundation has just started using a new CRM after undergoing a CRM migration from Raiser’s Edge, a very exciting time to be joining the Foundation! This role, alongside with other members of the CRM team, will liaise with the CRM Project Teams to support and ensure the successful outcome of the project and get us up to BAU.
What does the role involve?
- Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
- Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
- Support training for colleagues using the new CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
- Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.
What skills, knowledge and experience are we looking for?
- Demonstrable relevant experience working in Fundraising, or a Charity database team role using Raiser’s Edge or any database similar, with experience of CRMs in general.
- Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
- Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. We will be carrying out interviews on a rolling basis for suitably strong candidates, so we encourage you to submit your application as early as possible.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
We are looking for a Database Manager to be responsible for the maintenance and accuracy of the supporter and beneficiary CRM database system, Donorflex, while being the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed.
This is a hybrid role with 3 days a week in the London office.
The Charity
You would be joining a welcoming and passionate team at an incredible health charity offering fantastic benefits that include
35 hour working week
25 days annual leave plus your birthday off and a bonus day in December
Time off in lieu policy
Pension
Medicash
Permanent Health Insurance Scheme
Life Assurance
Season Ticket loan
Commitment to development and training including the opportunity to take part in our Aspire Leadership Training Programme
Family friendly policies (flexible working and time off for dependants)
Commitment to your well being including an Employee Assistance Programme, eye care vouchers, and flu jab
The Role
Oversee the processing of all income transactions into the database on a timely basis.
Line manage, coach and support one Senior Database Officer.
Processing service user information into the database on a timely basis.
Responsible for all Gift Aid management.
Producing scheduled and ad-hoc data selections for mailings as requested.
Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making.
The Candidate
Experience of managing a CRM database, and working in a finance and database team.
Experience of line managing, coaching and supporting more junior staff.
Experience of managing, manipulating and analysing large data sets.
Ideally previous experience and knowledge of using Donorflex.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Organisation
Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.
While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.
Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.
By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.
The Role
As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.
The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.
The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.
Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.
Responsibilities
Team Leadership
- Line manage the Programmes Manager, Sponsorship Coordinator and interns.
- Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
- Ethiopia on programme delivery.
- Deliver the organisational strategy.
Deliver High Quality Programmes
- Monitor delivery of activity plans related to projects, sponsorship and school linking.
- Track programme finances against budgets.
- Support the UK staff in their programme roles.
Finance and Operations Management
- Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
- Due diligence checks on Ethiopian partner finances.
- Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
- Governance duties and other finance admin.
Fundraising
- Reporting and applications to trusts and foundations.
- Stewardship of donors and fundraisers.
- Oversight of the annual online fundraising campaign.
Communications and Stakeholder Engagement
- Quarterly supporter newsletters.
- Posting regular updates on our social media platforms.
- Maintaining the website content, including blog updates and basic SEO management.
The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.
Person Specification
This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.
Essential Experience & Competencies
- Energetic and self-motivated individual who shares our mission.
- 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
- 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
- 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
- Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
- A practical, collaborative and adaptable approach with good problem-solving skills.
- Excellent time management and organisational skills.
- Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
- Fluency with MS Office programs, gmail and shared drives.
Desirable Experience & Competencies
- Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
- Degree or master’s in international development, or similar field of study.
- Office management experience.
- Project delivery or programme management experience, especially in a small charity, international development or education context.
- Experience reporting directly to board level.
- Experience increasing online engagement or driving new donor recruitment.
- Familiarity with a CRM system (e.g. Salesforce).
Equal Opportunities
We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.
Flexible Working
Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.
You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).
Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.
Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.
Application Process
To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.
The cover letter should explain how your experience and skills meet the criteria required for the role.
First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.
Role to start date from 13th April 2026.
We regret that we are not able to provide feedback on applications that are not shortlisted for interview.
Use of AI
We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.
We look forward to hearing from you!
You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.
Please see our video on our website for further details from our Chair, James Davis (go to 'meet the team', and 'current vacancies'.
Freelance/self-employed contract for 3 – 4 days per week
Lead the 17-year-old charity into a brighter future
The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.
Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?
We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are, why you suit the role and why you want to join us as CEO by Saturday 28 February 2026.
Please also submit a video of no more than five minutes explaining who you are, why you suit the role and why you want to join us as CEO. This can be instead of the cover letter if you prefer not to do both (but please do do the video as we'd love to hear from you)
Enabling children with Down syndrome to maximise their potential
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transform data into a lifeline for animals and become the strategic engine behind our global conservation efforts. As our Data Intelligence & CRM Officer, you will unlock the hidden potential within our data to drive life-saving results for orangutans, bears, and primates around the world.
Why This Role Matters
At International Animal Rescue, we don’t just rescue animals, we work to protect habitats, and work with communities to deliver holistic and sustainable conservation strategies that boost biodiversity and mitigate climate change.
Your expertise won't just live in a spreadsheet - it will directly inform how we connect with our supporters and fund our mission to release rescued animals back into the wild. You are the bridge between the fundraising team, the CRM and real-world conservation impact.
The Opportunity
This is a high-impact, hands-on role where you will act as the day-to-day lead for our fundraising CRM. You will:
Drive Income Growth: Create high-quality supporter intelligence that maximise the success of our direct mail and digital campaigns.
Uncover Actionable Insights: Analyse supporter behaviour and campaign performance to provide the strategic recommendations that guide our fundraising team.
Master the CRM: Take full ownership of data imports, quality control, and GDPR compliance within our CRM (Donorfy) ecosystem.
Shape the Future: Identify opportunities to improve reporting and data visualisation, helping us work smarter to save more lives.
Who We Are Looking For
You are a data enthusiast who thrives on finding the story behind the numbers. We need someone with proven CRM management experience and a solid grasp of creating meaningful information who can present technical findings to non-technical colleagues with clarity and passion. If you are a collaborative problem-solver who wants to apply your analytical skills to a mission that truly matters, we want to hear from you.
Please read the full job specification for more information.
The client requests no contact from agencies or media sales.
-
Salary: £38,341
-
Location: London
-
Contract Type: Indefinite
-
Hours: Full Time
-
Closing Date: 3 March 2026
-
First Interview Dates: Week beginning 16 March 2026
About the role
We are hiring in our Grants team which is part of the wider Development Department at ClientEarth. This department is responsible for raising and managing funds to enable the organisation to deliver its mission using the power of the law to bring about systemic change that protects the earth for, and with its inhabitants. As Grants Officer you will work in our Grants Team to manage a portfolio of grants that fund our organisation’s work, with a focus on managing a portfolio of grants from trusts, foundations, and other statutory and institutional funders.
Meet your Manager
In this role, you will be managed by Emma Franklin. Emma is a Grants Manager at ClientEarth, where she oversees a dynamic portfolio of grants related to supporting the Resources, Energy and Mobility system of legal work across Europe and Asia. Emma has worked in grant management and philanthropy roles since 2017 at several major environmental not-for-profits. She’s extremely passionate about climate and environmental issues, and believes deeply in ClientEarth’s mission – using the lasting power of the law to protect our fragile planet. Emma moved to London in May 2024, hailing originally from her hometown of Sydney, Australia.
Main Duties
- Manage a portfolio of grants, ensuring compliance with grant requirements and timelines
- Coordinate key grant management processes including: Go/No-Go, due diligence, funding agreement review, grant kick off and grant management meetings, narrative and financial reporting and renewals.
- Deliver compelling, impactful and timely proposals and reports, and broker the relationship between programmes and the funder
- Maintain excellent relationships with funders through timely communications in relation to the work they support
- Effectively manage reporting and the grant renewal process from start to completion - including working with multiple teams across ClientEarth’s International offices to ensure input from all relevant stakeholders, to complete proposals and reports in a timely and high-quality manner
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience in a grant or project management role within the non-profit or public sectors (essential)
- Proven track record in drafting successful proposals, delivering timely and accurate reports and managing funder relationships (essential);
- Experience of managing six figure gifts (essential);
- Knowledge of and/or interest in environmental issues (such as climate change, energy, plastics, chemicals, air pollution, and biodiversity issues), policy and law, litigation, courts and/or environmental justice (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
CHIEF EXECUTIVE OFFICER (CEO)
Location: Mostly at the Saïd Foundation office in central London, with some scope for remote working. Occasional international travel to the Levant region where deemed safe.
Responsible to: The Chairman and Board of Trustees.
Line management: Scholarships Programme Manager, Financial Controller, Finance and Programme Administrator.
Salary: £80,000 - £85,000 pro rata.
Job type: Part-time (three days a week), permanent.
ABOUT THE ROLE
We are looking for an experienced organisational manager, who will mentor our small and highly motivated team and bring proven expertise around financial and people management and governance as well as of building relationships with different stakeholders and providing strong accountability to charity trustees. You will have an understanding of the Levant region of the Middle East, a commitment to bridge building and respect across cultures and a conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
Our outgoing CEO originally came to the UK as a Saïd Foundation Scholar to study at Oxford University and has worked for the Foundation for over six years. He is leaving to return to Syria. We are looking for an experienced manager to carry on his work in leading our team, maintaining close relationships with our Trustees, partners and students and ensuring that the Foundation’s programmes are run to the highest standards.
ABOUT THE SAÏD FOUNDATION
The Saïd Foundation was established as a non-sectarian and non-political charity in 1982 by Wafic and Rosemary Saïd to bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region of the Middle East and on the UK, and on education as a powerful tool to make change. It is governed by a Board of Trustees and the Board’s Student, Projects, Audit and Investments Committees. Khaled Saïd has just become Chair of the Board.
Since 1984, our longest-standing programme, the Scholarships Programme, has offered opportunities to outstanding individuals with leadership potential to be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine. It brings these change agents to the UK to study for Master’s degrees at exceptional universities and maintains close contact with them during their studies and beyond. Our amazing community of over 700 alumni have gone on to become outstanding leaders in many fields and to build bridges and respect across cultures.
The Foundation’s founder, Wafic Saïd, is also the founder of Oxford University’s Saïd Business School, now one of the world’s leading business schools. The Saïd Business School Foundation (SBSF), also an English charity, was established in 1998 to support the development of the School in its pursuit of excellence. Its Strategic Development Fund provides grants in support of initiatives that will have strategic value to the development of the School. SBSF is funded and administered by the Saïd Foundation.
The Foundation’s humanitarian work has responded to the shifting needs of the region over immensely challenging times. Since 2011, it has focused on supporting Syrian refugee communities in Lebanon and Jordan through grants to major international non-governmental organisations. Most recently, it has provided support for Gazan children orphaned by the destruction of their homeland. Before the conflict in Syria began, the Foundation ran a capacity-building programme across the country for those working to support Syria’s disabled children. It helped to set up a sister organisation in Syria, the Saïd Foundation for Development, which will take forward future work in Syria and is now considering how to support the needs of a post-Assad Syria.
In recent years, the Foundation has also worked to promote better health outcomes for people everywhere by making grants to innovative and impactful projects at world-leading medical research institutions based in the UK and known to the Saïd family.
JOB DESCRIPTION
Job purpose:
To lead a small, motivated team in the best-practice implementation, monitoring and evaluation of the Foundation’s programmes and grants and to build strong relationships with the Foundation’s Trustees, partners and scholars.
Responsibilities:
1. Programme and grant management
a) To oversee the management of the scholarships programme, ensuring the selection of outstanding students from the Levant region and the Foundation’s duty of care to them while they are in the UK.
b) To oversee the Foundation’s grant-making programmes, ensuring that grants agreed by the Trustees are informed by rigorous due diligence and are monitored effectively.
c) To provide guidance as necessary to the Board and staff of the Saïd Foundation for Development in Syria on governance and project management matters.
d) To oversee the evaluation of the scholarships programme periodically, and grant-funded projects as necessary, to ensure they achieve their intended objectives and apply learning to their improvement.
2. Organisation and staff management
a) To devise and implement annual plans for implementation of the Foundation’s work, define the level and timing of human and other resources required to deliver the plans and develop key performance indicators to report progress against plans to the Board.
b) To foster a supportive work culture, managing staff in line with best human resource practice and ensuring high levels of motivation and strong performance.
c) To recruit staff, when necessary.
d) To oversee the effective operation of all office systems, including IT and the scholarships platform and database, and introduce improvements (for example, in the use of AI).
e) To ensure that health and safety aspects are taken into account appropriately when the Foundation’s staff, students and Trustees are travelling in connection with the Foundation’s activities.
3. Governance and Trustees
a) To meet regularly with the Chairman to ensure he is fully informed of developments and to support planning for Board and Committee deliberations.
b) To engage Trustees actively, drawing on their expertise to enhance the work of the Foundation, and report to them regularly on the Foundation’s work.
c) With the help of other staff, to make recommendations to the Foundation’s Committees on their focus areas and ensure high quality papers for Board and Committee meetings and timely follow up of action points.
d) To remain up to date with developments in charity governance and regulation to ensure that the Foundation follows best practice and is compliant with regulations.
e) To identify key risks to the Foundation’s funding, operation and reputation, ensuring that controls are in place for their mitigation and their inclusion in the risk register.
4. Financial, accounting and investment matters (with the Financial Controller)
a) To ensure that accurate annual budgets for the Foundation’s programmes, staff, administration and property management costs are approved by the Trustees and that cash flow projections support decision-making on the timely funding of the Foundation.
b) To ensure that monthly management accounts and annual statutory accounts provide all necessary information for accountability and management purposes.
c) To oversee rigorous internal controls for the Foundation’s payments and receipts.
d) To support the Investment Committee in ensuring the effective management and secure custody of the Foundation’s financial and property assets and monitoring of the performance of these investments.
5. Saïd Business School Foundation (SBSF)
a) To ensure that all Strategic Development Fund (and other) grants meet the objectives agreed with the School and monitor the impact of the grants through the School’s reporting.
b) To oversee high-quality reporting to SBSF’s Board of Directors and its Committees including on the overall development and performance of the School.
c) To monitor the continuing fulfilment of undertakings made to SBSF by Oxford University so that any departure from these undertakings can be assessed by the Board.
d) To ensure that all SBSF’s accounting and other regulatory requirements are met.
6. Representing the Foundation
a) To represent the Foundation externally at events and meetings and ensure that its own events provide a warm, welcoming and inspiring experience for invitees.
b) To build enduring relationships of trust with existing and new partners.
c) To ensure that the Foundation’s engagement with its students and alumni creates a strong sense of belonging to the Saïd Foundation “family”.
PERSON SPECIFICATION
Knowledge, skills and experience
Essential
a) Strong relationship building skills with a wide range of people (such as Trustees, partners and students).
b) Experience of managing, motivating and mentoring a team to achieve their potential.
c) Excellent and engaging communications and presentation skills, in person and in writing.
d) Strong experience of the UK charity sector and charity regulation and governance.
e) Proven experience in budget setting, financial planning, and financial management.
f) Excellent organisation and management skills, with the ability to manage a number of tasks at the same time.
g) An understanding, and personal experience, of the Levant region of the Middle East.
h) An existing and unrestricted right to work in the UK.
Desirable
i) Experience of recruiting exceptional students and of supporting their needs as overseas students.
j) Experience of developing, implementing and delivering educational and/or humanitarian programmes.
k) Experience in grant making, including due diligence, agreement management, monitoring and evaluation.
Attributes
a) A commitment to bridge building and respect across cultures.
b) A conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
c) An adaptable approach including the flexibility to undertake a wide range of tasks.
d) A “can do” attitude, enthusiasm, resilience and energy.
e) Integrity, humility and discretion.
OTHER BENEFITS
- Employer’s pension contribution of 5% of salary.
- 25 days’ holiday in addition to bank holidays.
- Private health insurance.
HOW TO APPLY AND RECRUITMENT PROCESS
To apply, please email a CV outlining your relevant experience, including how it meets the requirements of the job description, along with a cover letter of no more than two pages explaining your interest in the role and addressing the criteria set out in the person specification. Please refer to the attached application brief for more information.
Deadline for applications: Monday 9 March 2026 at 10:00 UK time.
Interviews: First interviews on 19 and 20 March; second interviews on 23 and 25 March. First interviews will be in person in central London or, if necessary, by video call depending on candidates’ ability to travel. Second interviews will be in person in central London.
We are happy to offer informal, pre-application conversations about the role.
To bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region and the UK.
The client requests no contact from agencies or media sales.
About Urban Design Group
The Urban Design Group (UDG) is a small but dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With nearly 1,500 members—including urban designers, built environment professionals, thought-leaders, educators, and enthusiasts—UDG fosters collaboration, knowledge-sharing, and professional development. Through advocacy, education, and engagement, we champion high standards in urban design to create better places for people to live, work, and thrive.
About the Role
As the main point of contact for UDG, the Membership and Administration Officer plays a pivotal role in the organisation’s day-to-day operations, ensuring an outstanding experience for members. As part of a small, dedicated team, the role focuses on managing membership operations, maintaining accurate records, facilitating effective communication, and supporting initiatives to grow and engage the membership. The post-holder may also assist with event coordination, general administration, and basic finance tasks, helping to keep UDG running efficiently and effectively.
Key Responsibilities:
Membership Services
-
Serve as the main point of contact for all enquiries from members and the public, managing the membership administration inbox and providing prompt, professional, and helpful responses, triaging to colleagues where necessary.
-
Administer all membership processes, including applications, renewals, terminations, and database updates, ensuring accuracy and efficiency.
-
Maintain UDG’s membership and finance records in QuickBooks and track renewal payments across all methods, liaising with the external finance team as needed.
-
Coordinate specific membership categories, including:
-
Recognised Practitioner – receiving and checking applications, liaising with the Assessment Panel, and informing candidates of outcome.
-
Corporate Memberships – processing applications and setting up webpages.
-
University Memberships – coordinating with course leaders on journal distribution.
-
Subscription Bureau Memberships – managing arrangements with external providers.
-
-
Collaborate with the Fundraising and Communications Manager to promote membership benefits and encourage member involvement with UDG activities and initiatives.
-
Build and maintain targeted contact lists by identifying relevant groups, practices, and influential individuals for UDG outreach and engagement.
-
Prepare and provide updated membership mailing data for distribution of UDG’s quarterly journal, Urban Design.
-
Maintain a high standard of customer service, ensuring members feel engaged and valued.
Administration
Provide general administrative support for the UDG team as required including:
-
Support for UDG Committees (Executive Committee, Board of Trustees, Editorial Board, Working Groups, and Awards Panel), such as:
-
Scheduling meetings, preparing agendas, and circulating papers.
-
Producing concise, action-oriented minutes.
-
-
Promptly process recruitment advertisement requests, including website postings and invoicing.
-
Carry out routine updates to the UDG website, including the Urban Design Directory.
-
Coordinate the scheduling for of activities, meetings and events.
-
Support the Book Review Editor by coordinating the book review process, liaising with publishers and ensuring reviewers receive copies in a timely manner.
-
Proactively identify opportunities to streamline administrative and membership processes.
Events
-
Assist in the planning and delivery of online, hybrid, and in-person events in collaboration with the UDG Directors and the Fundraising and Communications Manager, including managing registrations, preparing materials, booking venues, and arranging catering.
-
Provide basic technical support for online and hybrid events to ensure smooth execution.
Team working and collaboration
-
Foster a collaborative working environment by maintaining regular communication with colleagues, Executive Committee members and others involved with the Group.
-
Actively participate in UDG meetings and events, contributing ideas to support our organisational objectives.
-
Take a hands-on, flexible approach within a small team.
Person Specification
-
Essential Experience
-
Proven track record of delivering excellent customer service.
-
Experience managing memberships, databases or similar systems.
-
Experience facilitating and supporting committees and/or working groups.
-
-
Essential Knowledge and Skills
-
Strong all-round administrative skills including recording keeping, servicing committees, note-taking, drafting documents, diary management etc.
-
Confident maintaining and interpreting membership data.
-
Highly proficient in Microsoft Office and Mac applications, as well as digital tools such as Zoom, SurveyMonkey, Mailchimp, and Eventbrite.
-
Understanding of basic bookkeeping principles (a working knowledge of Quickbooks or other online book-keeping systems would be highly advantageous).
-
Attention to detail and accuracy
-
-
Personal Attributes
-
Excellent communication and interpersonal skills (both written and oral).
-
A professional, friendly and customer-focused approach.
-
A team player, able to work collaboratively within a small team, supporting colleagues and willing to contribute beyond core responsibilities.
-
Highly organised with a proactive, resourceful, and solution-focused mindset.
-
Ability to work independently, take the initiative, and manage workload effectively.
-
Strong time management skills, able to meet deadlines and adapt to changing priorities in a busy environment.
-
-
Desirable Criteria
-
Experience coordinating events, including logistical planning and participant management.
-
Experience working in a professional or membership organisation.
-
An interest in urban design, architecture, or the built environment
-
Comfortable working as part of a small, hands-on team.
-
-
Other Requirements
-
Willingness to work occasional evenings and weekends for events and meetings (overtime cannot be paid but time off in lieu provided).
-
Flexibility to travel elsewhere in the UK to support in person events, which may require an overnight stay, e.g. National Urban Design Conference (takes place annually in late September / early October).
-
Commitment to UDG's policies on sustainability, equalities, diversity, and inclusion.
-
What We Offer
- Flexible Working: This is a flexible, hybrid role that is mostly home-based and requires only one day per fortnight in the office (to be agreed). However, please note the role will require attendance at occasional in-person events, which take place in the evening and (infrequently) at the weekend.
- Holiday: Generous holiday entitlement of 28 days (pro-rata for part time employees), plus bank holidays and Christmas closure.
- Competitive Salary: £32,000 per annum (pro rata).
- Supportive Team Environment: Work with a small, friendly and motivated team that values creativity, collaboration and new ideas.
The client requests no contact from agencies or media sales.




