Finance and database officer jobs

Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope.

This is a fantastic opportunity to join our fundraising and communications team in a varied role supporting our fundraising efforts to ensure an integrated approach to generating income and supporter stewardship. 

You will have some experience in an administrative or coordinator role, ideally within a fundraising or supporter‑focused environment, and a good understanding of how a busy team operates. You will be organised, detail‑oriented and keen to learn, with strong communication skills and a flexible approach to supporting evolving fundraising priorities.

With an eye for detail, you will be confident using a database and interested in developing your skills further with support from the team. You will be the first point of contact for supporter queries and will lead on the processing and reconciliation of income. You will also support our major donor fundraising and provide essential administrative support to the wider fundraising team.

We are a friendly team who work collaboratively across income streams and support each other closely in an environment where no two days are the same. There are opportunities to get involved across the team and the wider organisation depending on your interests, and we invest in our staff’s professional development. This role would suit someone at an early stage in their fundraising career who is keen to build experience across a range of income streams in a supportive setting.

We offer 30 days’ annual leave a year and a 6.5% employer contributory pension as well as a range of enhanced leave and as much tea and coffee as you can drink! We deliver our services from our purpose built, light and airy office that is located a 3-minute walk from Finsbury Park Station (zone 2) which is 10 minutes from Oxford Circus and serviced by the Overground, Victoria & Piccadilly lines. 

Clore Leadership is looking for a hands-on finance professional to keep our organisation running smoothly and thinking ahead. From managing budgets and ensuring compliance to supporting strategic planning, you’ll play a key role in helping us make the most of our resources and maximise our impact.

The Bookkeeper will support the Finance Director in maintaining accurate financial records, preparing budgets, and producing financial reports.

Key Responsibilities:

• Assist in maintaining accurate financial records and accounting systems ensuring compliance with financial regulations and internal controls.
• Maintain accurate creditor and debtor ledgers, including enteriner supplier bills, raising revenue invoices, and keeping records up to date to support effective financial control.
• Support the preparation, monitoring, and reporting of organisational budgets.
• Assist in preparing and distributing regular financial reports to internal team members and the board of directors.
• Provide administrative and practical support for the month-end and year-end accounting processes.
• Assist with the management of purchase and sales ledgers.
• Maintain organised filing systems (both electronic and paper-based) for finance documentation.
• Support routine reconciliations of bank statements and accounts.
• Contribute proactively to financial process improvements and efficiency initiatives.

AND MORE! Please read the Job Description.

The VCS Alliance

The VCS Alliance is a charity dedicated to transforming health and social care across Bradford District and Craven. To do this, we act as a bridge between the Voluntary, Community and Social Enterprise (VCSE) sector and the Bradford District and Craven Health and Care Partnership, channelling investment into the sector, to deliver transformational programmes. These programmes keep people out of front-line and emergency health services and address health inequalities.

We also provide and support Bradford District and Craven’s VCSE sector voice to contribute to system conversations, leading to better outcomes for our diverse communities. To do our work, we support the convening of spaces and organisations for collaborative conversations leading to better outcomes and learning. 

We are looking for a creative and passionate person to be responsibile for securing financial support to sustain and grow the Charity's work. A priority is to lead a £3M campaign for a new building. 

Background

The history of our Charity stretches back over 230 years to the foundation of a school for the blind by Edward Rushton. Since 1898 the school has been based in Wavertree and in 2016 Rushton Futures opened alongside the school, providing a service for young adults aged 19+ with complex needs. 

About the Rushton Centre Project

The Development Manager's primary work in the initial phase of the role will be to direct a fundraising campaign for the new Rushton Centre. The Centre is being designed to meet the changing needs of the Charity. As well as a hydrotherapy pool, we want to open a cafe which will give young people with additional needs opportunity for work, and we want to create additional spaces. The Centre will cost an estimated £4M. The Trustees are in a position to contribute £1M from reserves, but the Development Manager will play a crucial role in designing and implementing a fundraising strategy for the remaining funds. 

Key Tasks

1. Develop and implement fundraising strategies and campaigns to meet organisational goals and ensure financial sustainability.

2. Identify and cultivate relationships with potential donors, sponsors, and foundations, including individuals, corporations, and community organisations.

3. Research and pursue grants and trusts applications, managing the process from start to finish.

4. Coordinate and oversee current charitable donations and legacies.

5. Work with colleagues at the Charity to identify funding priorities; liaise with key post-holders, including the Finance Manager, to meet audit and compliance requirements.

6. Organize fundraising events and initiatives, such as galas, charity drives, and online campaigns, to generate donations and increase public awareness.

7. Manage donor databases and maintain accurate records of contributions, sponsorships, and communications.

8. Take a supporter-centred approach in all your work, building strong, respectful relationships with donors.

9. Communicate the organization’s mission and impact to donors, stakeholders, and the public through presentations, newsletters, and promotional materials.

10. Be responsible for managing and promoting our fundraising profile through social media and other online presence.

11. Monitor and evaluate fundraising campaigns to assess effectiveness and inform future strategies.

This post is not exhaustive of the above responsibilities. For full roles and responsibilities, please contact our HR Team for an application pack. 

Job details, benefits and application process

Hours: Full time (37 hours per week)

Location: Hybrid. Based in Wavertree and Remote.

Pay: £35K - £40K, depending on experience

Benefits:

• Flexible working
• 24 days annual leave + Bank Holidays
• Pension Scheme (7.5 employer contribution)
• Refer a friend Scheme (Currently £500)
• Employee Assistance Programme
• Medicash
• Cycle to work Scheme
• Salary Sacrifice Pension Scheme
• Christmas Club
• Occupational Sick Pay
• Death in Service

Please note we do not accept CVs. To apply for this post, please complete the application form and return to our HR Team by 9am on Tuesday 5th May. Interviews will be on Tuesday 19th May. 

This post is subject to an Enhanced Disclosure and Barring Service Check. 

About us:

Our vision is for everyone affected by the heart muscle disease cardiomyopathy to lead long and fulfilling lives. We work towards this goal by providing information, advice and support to anyone affected by cardiomyopathy and by raising awareness of the condition. We also work to improve the diagnosis and management of cardiomyopathy and promote medical research. The charity has ambitious plans for the future which will see it doing even more to make a lasting difference to the lives of people affected by cardiomyopathy. To achieve these plans the charity must be able to raise the income that it needs and to develop a strong and vibrant community of supporters. We are looking to recruit a dynamic and ambitious individual with a passion for fundraising.

Job Outline:

The Fundraising Officer will be responsible for leading our community fundraising programme, by generating income through the fundraising activities of individuals and community groups. The Fundraising Officer will build strong, supportive relationships with fundraisers, delivering excellent stewardship to inspire long-term engagement and maximise income, including through celebratory giving and annual campaigns. The role will also involve engaging with the local community and supporting some challenge event fundraising.

Key responsibilities

• Lead and develop our community fundraising programme, providing excellent, tailored stewardship to community fundraisers, developing meaningful and long-lasting relationships, always maximising income potential.

• Lead on our annual community fundraising campaigns.

• Oversee and grow celebratory fundraising income ensuring supporters are inspired and well supported.

• Manage and develop relationships with schools and other community groups, providing resources and support to maximise their fundraising success.

• Engage proactively with the local community to raise awareness of the charity and increase participation in fundraising activities.

• Support ad hoc challenge event fundraising, ensuring a high-quality experience for participants and strong income generation.

• Achieve income targets in line with the organisation’s financial requirements.

• To maintain and manage community fundraising participant data on the charity’s database.

• To develop fundraising materials and content for community fundraising communications via

letter, email, magazine, website and social media.

• To share information and updates on community fundraising within the organisation to ensure

all staff are aware of activities.

• To represent Cardiomyopathy UK at events as required, including out of office hours.

About Parenting for Lifelong Health:

Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries. 

PLH Values

• Courage

We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.

• Evidence

We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.

• Playfulness

Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.

• Respect

Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.

PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.

PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence. 

Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave. 

About the role:

Reporting to the Operations Manager, the Operations Officer will play a key role in coordinating core operational and HR processes across the organisation. This role is well suited to someone looking to build a career in charity operations and people management, who is comfortable working across multiple functions in a remote, international organisation and who brings strong attention to detail, sound judgement, and a collaborative approach.

Responsibilities

Operations & Systems Coordination

• Maintain PLH’s internal systems, including shared drives and databases, ensuring information is accurate, accessible, and managed in line with GDPR and data protection requirements.
• Act as a first point of contact for operational queries via PLH’s central inbox, exercising judgement in responding to requests, signposting information, and escalating issues where appropriate.
• Support the development, documentation, and consistent application of internal policies and procedures, working with the Operations Manager to ensure alignment with UK charity best practice, safeguarding standards, and employment legislation.
• Identify opportunities for improving operational processes and support the implementation of agreed improvements.

Travel, Expenses & Events

• Coordinate organisational travel arrangements, ensuring bookings are safe, cost-effective, timely, and compliant with internal policies.
• Administer staff expense processes in collaboration with the Finance team, including checking submissions, tracking approvals, and following up on discrepancies.
• Coordinate logistical arrangements for in-person and virtual meetings and events, including scheduling, communications, and follow-up actions. 

Finance & Operational Reporting

• Coordinate the collection of staff timesheets and attendance data, producing accurate monthly attendance summaries for the Finance team.
• Liaise with colleagues across the organisation to ensure timely provision of operational and financial information. 

People Operations & HR Support

• Coordinate HR administration processes, including contracting, onboarding, and maintenance of staff records, ensuring confidentiality and compliance with GDPR.
• Support the administration of PLH’s performance management framework, including tracking review cycles, documentation, and agreed actions.
• Assist in coordinating internal learning and professional development activities, supporting staff development and organisational capability.

Culture & Organisational Development

• Support initiatives that promote an inclusive, values-led organisational culture, with a focus on staff wellbeing, equity, and professional growth.
• Assist in coordinating internal communications and activities that strengthen connection and collaboration across a distributed team.

Essential criteria: 

• Bachelor's degree.
• 3 years experience of coordinating operational processes such as HR administration, finance processes, travel coordination, or internal systems ideally within a UK charity.
• High level of attention to detail, with the ability to maintain accurate records and manage information systematically.
• Confidence using digital tools and systems (e.g. shared drives, databases, spreadsheets, HR or finance systems) and the ability to learn new systems quickly.
• Ability to identify process improvements and support the implementation of agreed changes.
• Clear and professional written and verbal communication skills. 2
• Basic understanding of data protection principles (e.g. GDPR) and the importance of confidentiality and safeguarding in organisational operations. 

Preferred criteria: 

• Experience working in a remote or distributed organisation.
• Working knowledge of UK employment practices and charity sector policies.

Personal attributes:

• Proactive and reliable, with a strong sense of ownership and follow-through.
• Collaborative working style, with the ability to build positive relationships across a remote and international team.
• Commitment to PLH’s values, including equity, social justice, and supporting families and communities. 

The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.

Main Responsibilities

• Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
• Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
• Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
• Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
• Assists Fellows with website login access and event bookings
• Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
• Produces the monthly Fellows e-newsletter and additional e-mailings as required
• Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
• Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
• Contributes to internal quarterly reports
• Processes and posts merchandise orders

We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.

This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.

We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.

This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.

Please review the full Job Description & Person Specification for details of the role.

Job Title: Estate Officer, East Anglia

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within East Anglia or the East of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in London on Thursday 7th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Assistant Financial Accountant

West Midlands | Hybrid working | Competitive salary and excellent benefits

An exciting opportunity has arisen for two Assistant Financial Accountants to join a well-established public sector organisation, supporting the delivery of high-quality financial reporting, technical accounting and statutory returns. Sitting within a corporate finance team, these roles offer the chance to play a key part in the production of the statement of accounts and audit process, with opportunities to specialise in either VAT or capital accounting.

Working as part of a collaborative and forward-thinking finance function, you will gain exposure to a wide range of technical accounting areas while contributing to continuous improvement and strong financial governance.

What you’ll do

• Support the delivery of the annual statement of accounts, ensuring accuracy and compliance with statutory deadlines
• Lead on technical and capital accounting entries, applying relevant regulations and best practice
• Partner with stakeholders across the organisation to provide clear financial advice and insight
• Act as a key contact for internal and external audit, resolving queries efficiently
• Take ownership of balance sheet reconciliations, maintaining strong financial controls
• Develop financial models and support statutory returns, including VAT submissions
• Support and mentor junior team members within the finance function
• For the VAT-focused role, prepare and review VAT returns, ensuring accuracy and identifying discrepancies
• For the capital-focused role, maintain the fixed asset register, ensuring accurate classification and depreciation

What you’ll need

• AAT Level 4 or part-qualified with a recognised accounting body
• Experience working within a finance environment, ideally within the public sector
• Strong technical accounting knowledge with the ability to apply this in practice
• Experience using financial systems such as Oracle and advanced Excel skills
• Strong communication skills, with the ability to present financial information to non-finance stakeholders
• Exposure to VAT and or capital accounting would be advantageous

You will benefit from a flexible hybrid working pattern, generous annual leave entitlement, and the opportunity to develop specialist technical expertise within a supportive and progressive finance team.

About the company
This organisation is a large and diverse public sector body based in the West Midlands, serving a broad and vibrant community. With excellent transport links and a strong focus on community impact, it offers a rewarding environment where finance plays a key role in supporting essential services and long-term strategic objectives.

Applications are reviewed on a rolling basis, to avoid disappointment apply today!

Support Services Officer – Rebuilding Futures Fund

Location: Hybrid

Salary: FTE £24,000 – £26,500 (£13.19 to £14.56 per hour)

Role Status: 21 hours per week

Closing Date: 5 May 2026

Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview

Are you a motivated, forward-thinking person with the ability to provide high quality administrative support?

We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund.

As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK.

About the Job

This role includes a wide range of administrative tasks – working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support.

Administration:

• Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions.
• Provide administrative assistance to the Information and Support Team across all areas of service delivery.
• Contribute to the development and delivery of the RFF, including creating and refining processes and procedures.
• Process all RFF applications, including conducting initial assessments.
• Coordinate the ongoing distribution and monitoring of financial awards.
• Support the marketing and promotion of the RFF, including maintaining website content and developing case studies.
• Prepare financial and activity reports in advance of monthly RFF panel meetings.
• Organise and attend monthly panel meetings and produce accurate minutes.
• Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund.
• Ensure compliance with Meningitis Now policies and procedures, including data protection requirements.
• Carry out other administrative duties as requested by the Helpline and Information Manager.

Data Management:

• Follow detailed Salesforce processes and procedures to a high standard of accuracy.
• Produce data and reporting relating to the Rebuilding Futures Fund.
• Ensure accurate records are kept for all RFF activities in line with data protection policies.

Communication:

• Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders.
• Liaise with the Support Team regarding application processing and supporter enquiries.
• Share regular updates across the wider organisation on RFF activity and outcomes.

What We're Looking For

Essential Selection Criteria:

• Significant experience in an administrative role with strong IT capability.
• Experience using a Customer Relationship Management (CRM) database – Salesforce or equivalent.
• Experience producing activity and financial reports.
• Experience developing and implementing administrative processes and procedures.
• Proficiency with Microsoft Office, including Excel.

Essential Skills:

• Self motivated, able to work independently and as part of a team.
• Excellent written skills, numeracy, and reporting ability.
• Strong communication skills with the ability to work sensitively with a diverse range of people.
• Ability to handle confidential information with discretion and empathy.
• Strong time-management skills, able to meet multiple deadlines and manage competing priorities.
• High level of accuracy and attention to detail.
• Excellent organisational and planning skills.
• Ability to manage a variety of tasks simultaneously.
• Comfortable discussing sensitive or difficult topics with people affected by meningitis.

Desirable Selection Criteria:

• Experience administering a financial assistance programme.
• Experience working within a support based service.

Ready to Apply?

Please apply by completing the application form on our HR system – you will be redirected on clicking apply.

Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.

Closing date for applications: 9am, Tuesday, 5 May 2026

Interviews: Tuesday, 12 May 2026

*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Job Title: Estate Officer, West

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within the South West of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in Bristol on Friday 8th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Senior Individual Giving Officer

Job Advert

Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme.

We are looking for a Senior Individual Giving Officer to join our Public Fundraising team at Mencap. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden our audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering our Mencap 2030 strategy.

This is a permanent, full‑time position. We offer flexible and hybrid working arrangements, with a requirement to attend our London office for a minimum of two days per week. Occasional travel within the UK may also be required.

What you will do

· Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management.

· Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard.

· Build and manage complex data selections and automated email journeys, supporting the roll out of our new CRM and using insight to improve targeting and results.

· Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell.

· Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively.

· Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement.

· Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes.

· Champion equality, diversity and inclusion in campaigns and across the organisation.

What you will bring

· Proven experience of planning and delivering multi-channel individual giving campaigns.

· Strong data and CRM skills, with experience of building selections and automated journeys.

· Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines.

· Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care.

· Experience of monitoring and analysing campaign performance and using insight to improve results.

· Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion.

Why join us - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. We offer flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as we expand and improve our Individual Giving Program. 

The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Our Operations Director will lead the development of the operational infrastructure required to scale Fruitful Work nationally and internationally. Working in close partnership with the Founder & CEO, this role takes ownership of the systems, processes, team and organisational rhythms that enable the charity to grow rapidly and sustainably. This is a senior, hands-on leadership role for someone who enjoys building from the ground up, turning vision into reliable execution, and creating the foundations that allow a small team to deliver outsized impact.

You will take responsibility for the day-to-day running of the organisation and lead the recruitment and management of a growing operations team as Fruitful Work expands.

Please see our attached candidate pack for the full role description