Finance and membership officer jobs

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.

In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029. 

Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.

Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners. 

Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.

Key responsibilities

New Business, Pipeline & Conversion

• Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
• Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
• Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
• Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.

Strategic Relationship Management & Growth 

• Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
• Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
• Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
• Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
• Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.

Research, Insight & Pipeline Development

• Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
• Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
• Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
• Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
• Identify and escalate strategic, reputational or compliance risks associated with donors and partners.

Leadership and Team Performance

• Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
• Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
• Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
• Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
• Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.

Pro Bono, Events, Volunteering & Partnership Value

• Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.

Operational Excellence, Governance & Risk

• Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
• Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
• Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
• Identify and escalate strategic or reputational risks associated with prospective partnerships.

Cross-Organisational Leadership & Representation

• Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
• Contribute to organisational strategy, income planning, and senior leadership discussions.
• Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
• Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
• Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.

Strategic leadership

• Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
• Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
• Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
• Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
• Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
• Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
• Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.

Person specification

Essential:

Fundraising & new business leadership

• Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
• Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
• Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
• Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.

Senior stakeholder engagement

• Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
• Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
• Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.

Leadership & people management

• Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
• A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
• Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
• Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
• Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.

Strategic & intellectual capability

• Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
• Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
• Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.

Financial, operational & delivery capability

• Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
• Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
• Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
• Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.

Communication, values & ways of working

• Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
• Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
• A strong commitment to Impetus’ mission and to improving outcomes for young people.
• A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.

Desirable 

• Experience working within venture philanthropy, impact investing, or systems-change funding models.
• Familiarity with private equity, professional services.
• Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
• Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
• Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 5th October 2026.

2nd Interviews will take place on w/c 12th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Salary: £43,680 

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise media and PR opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.

Contractually this role is London-based.

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Sunday 6 September at 23:59

Interview dates: 15th and 16th of September. Interviews will take place online via MS Teams. 

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information 

The Role

Our media function at Hospice UK is critical to our mission to promote and protect hospice care for all.The Media and PR Manager leads our media strategy, helping to tell our story with ambition and impact – shaping conversations, building national influence and raising the profile of hospice care across the UK.

This post holder will have a sharp eye for a story, be a bold and instinctive media strategist and amplify the voices of people who need to be heard to change minds influence political decision makers and put Hospice UK at the forefront of the debate.

The Team

You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.

The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications. 

You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Content and Brand Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate. 

There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.

Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.

But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.

About You

You're a talented and ambitious media professional with a strong instinct for a story and a passion for creating impact. Whether spotting opportunities in a fast-moving news cycle, building trusted relationships with journalists, or developing proactive media campaigns, you know how to secure attention for the issues that matter.

You'll bring significant experience in media, PR or communications, ideally within the charity, health, care or public sector, and have a proven track record of delivering media strategies that drive measurable results. You'll be equally comfortable pitching a compelling human-interest story, translating complex policy issues into engaging content, or providing calm, confident counsel to senior leaders during high-profile or sensitive situations.

We're looking for someone who is proactive, strategic and highly collaborative. You'll have excellent writing skills, strong media contacts (or the ability to build them quickly), and the confidence to influence stakeholders at all levels. Most importantly, you'll be motivated by the opportunity to elevate the profile of hospice care, ensuring Hospice UK's voice is heard in key national conversations and debates.

If you're excited by the prospect of shaping a new media function, working at the heart of an organisation that champions compassionate end-of-life care, and making a real difference through the power of storytelling and advocacy, we'd love to hear from you.

More information is available in the candidate information pack, which is available on our website to download.

Age Scotland is the national charity for older people.

Our vision is that no one in Scotland faces the challenges of older age alone.

We provide older people, their families and carers with high quality information and advice services and we tackle loneliness through our dedicated friendship programmes.

We campaign and influence on the issues older people tell us they care about. We support and fund hundreds of older people’s groups and community initiatives across the country and deliver workshops to improve people’s quality of life.

We involve and empower people affected by dementia and host national forums for older people from ethnic minorities and the LGBTQ+ community to help address the inequalities they face.

We're looking for a passionate and talented Trusts, Foundations & Philanthropy Officer to join our Fundraising team.

In this key role, you'll secure funding from a diverse portfolio of charitable trusts, foundations, statutory and lottery funders, and mid to high value donors. You'll identify new funding opportunities, build strong relationships with supporters, develop compelling funding applications and reports, and help demonstrate the impact of our work across Scotland.

Working closely with colleagues throughout the Charity, you'll create persuasive cases for support and ensure funders and donors see the difference their contributions make. Your work will play a vital role in growing sustainable income, strengthening supporter relationships with professionalism and integrity, and helping Age Scotland deliver its ambitious plans for the future.

If you're an excellent communicator with strong relationship-building skills and experience of securing income through trusts, foundations or philanthropy, we'd love to hear from you.

The post will be Scotland-based, with a blend of office (Edinburgh-based) and home working. As a hybrid role the intention is that office-based and external facing work will constitute 40% of working time over each month. Age Scotland is a flexible employer, and flexible work patterns are available.

In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:

· Generous holiday allowance of 39 days (FTE)

· A range of learning and development opportunities

· Company sick pay

· Healthcare benefit through BHSF

· Discounted gym membership

· Discounts from major retailers

· Contributory pension scheme with employer contributions of 9%

· A comprehensive package of support though our Employee Assistance Programme

· Group life cover up to three times your annual salary

· Cycle to work scheme

· Paid carers leave and dependents’ support

· Enhanced family life policies.

Full details of the role are available from our website: www.age.scot/workforus.

Closing date: 5pm on Wednesday 2nd September 2026

Interviews will take place in person in Edinburgh on Wednesday 16th September.

Action for Global Health (AfGH) is an influential membership network convening more than 50 organisations working in global health. Its vision is a world where health equity is achieved, and every person has access to the quality healthcare they need without being forced into financial hardship.

AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality – especially from low- and middle-income countries – to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.

AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.

The Position

As the Network Director, you will be responsible for convening and guiding the network, in partnership with the AfGH team, Steering Committee, wider membership and host organisation (STOPAIDS).

In this role, you will:

• Guide, oversee and review the implementation of AfGH’s 2022–2029 strategy.
• Secure AfGH’s ongoing financial sustainability and ensure accurate and clear financial reporting.
• Lead and coordinate AfGH’s policy and advocacy activities.
• Provide direction to the AfGH Secretariat, support the Membership & Development Director, line manage the Advocacy Manager, and manage relationships with STOPAIDS and Students for Global Health (partner organisation).
• Expand the AfGH membership to target groups and ensure that the network continues to engage and be driven by the membership.
• Ensure that AfGH continues to have appropriate governance in place in order to ensure effectiveness and accountability.

Benefits

We offer a number of benefits, including:

• A 28-hour (rather than 35-hour) working week policy, with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours.
• A home-based working policy with some access to co-working spaces across the UK and a monthly working-from-home allowance (included in salary).
• A group stakeholder pension scheme with 6% employer contributions.
• An individual learning and development budget allocated to staff members each year.
• 20 days’ annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years).
• Enhanced maternity and paternity pay for employees with 1 year’s service or more.

To apply, please click the Apply button to complete our application form.

Closing date: 7th September 2026.

Candidates must be UK-based with the right to work in the UK. Unfortunately, we cannot sponsor visa requests.

People living with or affected by health inequities, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply.

• 16 hours per week (part time)
• £35,000.a. pro rata (Actual salary £15,135) plus 6% pension contribution
• Remote

Job Summary:

Rape Crisis England & Wales is the national membership and accreditation body for a network of Rape Crisis Centres that provide specialist support for survivors of sexual violence and abuse. We work to promote the needs and rights of survivors and campaign for an end to all forms of sexual violence, abuse and exploitation.  

Our Fundraising and Development Officer will support our daily fundraising operations. In this role, you will be responsible for coordinating contractor relationships, managing administrative tasks, supporting our governance arrangements, collating data and ensuring smooth communication across departments. You will play a key role in optimising processes, handling logistics, and assisting in the delivery of operational initiatives.

Key Responsibilities:

The overall purpose of this role is to provide administrative and operational support across the fundraising department. You will work closely with the Head of Fundraising and Development to support donor recognition and stewardship, fundraising finance processes, and collate data for reporting against KPIs.

The key responsibilities of this role include:

Donor recognition and supporter care

• Thank Challenge event and one-off donors promptly, warmly, and accurately, within agreed turnaround times, tailoring acknowledgements by gift size, channel, and giving history.

• Administer donor recognition processes, including welcome journeys for new regular givers, milestone and anniversary acknowledgements, and recognition of mid-level and repeat donors.

• Respond to supporter enquiries by email, phone, and post in a professional and sensitive manner, escalating complex matters as appropriate.

• Handle sensitive gifts, such as in memory donations, with care and discretion.

• Support the stewardship of challenge event participants and community fundraisers, including fundraising materials, sponsorship processing, and thanking.

Individual giving and donation processing

• Record donations accurately and regularly on Salesforce, ensuring each gift is coded correctly by source, campaign, and restriction.

• Process payroll giving donations

• Maintain the Mailchimp donor database including uploading new donors

• Carry out regular reconciliations of donation income with Finance colleagues, investigating and resolving discrepancies.

• Administer regular giving, including setting up, amending, and cancelling regular gifts, and monitoring failed payments.

• Support the delivery of individual giving campaigns and appeals, with donation handling, data segmentation, and post campaign administration.

• Assist in processing and acknowledging occasional one-off donations received across all channels and platforms, including online giving platforms, direct debits, standing orders, cheques, and bank transfers.

Gift Aid

• Maintain complete and compliant Gift Aid declaration records for all eligible donors.

• Prepare and submit regular Gift Aid claims to HMRC, ensuring claims are accurate, maximised, and submitted on schedule.

• Keep an audit trail of claims and declarations in line with HMRC requirements, and support any related audit or compliance activity.

• Identify opportunities to increase Gift Aid uptake across giving channels.

Data and compliance

• Maintain accurate, up to date supporter records on the fundraising database, including contact details, communication preferences, and consent.

• Ensure all supporter data is handled in line with UK GDPR, the Fundraising Regulator's Code of Fundraising Practice, and RCEW policies.

• Run routine data hygiene tasks such as deduplication, returned mail processing, and preference updates.

• Produce simple reports on income and supporter activity to support team planning and reporting to funders and the Board.

General fundraising support

• Monitor and respond to email correspondence in the fundraising inbox

• Provide administrative support across the fundraising function as required, including trusts and foundations, corporate partnerships, and events.

• Maintain fundraising records, templates, and process documentation so that key tasks are well documented and consistent.

• Research potential donors and funding opportunities to support the organisation’s goals.

• Provide administrative support during grant application processes, including compiling documents and tracking deadlines.

• Coordinate logistics for fundraising events, including venue booking, catering, and invitations.

• Contribute to a positive, collaborative team culture and take part in team meetings and organisational activity.

• Undertake other reasonable duties consistent with the level of the role.

The post holder is expected to work collaboratively with internal teams and external stakeholders to promote the aims and values of Rape Crisis England & Wales. Therefore, this list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.

Person Specification

· A relevant qualification in Fundraising or a related field would be desirable.

· Proven experience in a fundraising role, ideally within a corporate, nonprofit, or government environment.

· Experience with fundraising activities such as donor relations, and materials preparation

· Strong ability to coordinate multiple tasks simultaneously, ensuring deadlines are met and operations run smoothly.

· Detail-oriented with excellent time management and prioritisation skills.

· Excellent written and verbal communication skills, with the ability to prepare reports, presentations, and donor correspondence.

· Ability to communicate effectively with senior leadership, team members, external stakeholders, and donors.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

· Familiarity with donor management platforms (e.g., JustGiving)

· Experience with Salesforce would be beneficial

· Ability to approach challenges with a proactive and solutions-oriented mindset and make decisions based on data, policies, and best practices.

*Shortlisting will be based on the candidates’ ability to demonstrate the criteria in bold.

Personal Attributes:

• Results-oriented with a passion for making a difference and working proactively.
• Collaborative and able to build strong internal and external relationships.
• Adaptable, innovative, and comfortable with change.
• Excellent organisational, problem-solving and decision-making abilities

 Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

 Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

About us

Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are needed now more than ever, with unpaid carers providing more hours of care than ever before, which is adversely impacting on their finances, health and wellbeing. We exist to make life better for carers and bring about lasting change.

About the role

This is an exciting opportunity to join a small, high performing team. This varied role sits at the heart of the policy and campaigns team, working in the policy detail to support key campaigns as well as media functions, including lots of interaction with supporters and carers. The role plays a vital part in delivering the charity’s core aims to make life better for carers. Working closely with our communications team, this role spans across media, policy, public affairs and campaigns.

About you

Do you thrive in a fast-paced environment? Do you have media or campaigns work experience? Do you want to make life better for unpaid carers? Then this could be the ideal role for you!

We’re looking for a diligent and organised individual, who has an eye for details and the ability to juggle a varied workload. Collaborative in approach, you’ll have exceptional written communication skills and an interest in media and policy.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 22 September.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

There will be a two stage interview process

Carers UK may carry out online and social media checks before a formal offer is made.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Supporter Engagement Officer to join INF’s small, passionate UK team. This is a fantastic opportunity to connect with INF’s committed UK supporters who resource and pray for the work of Nepali organisations which support people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a full time role, part-time hours will also be considered (a minimum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Supporter Engagement Officer you will play a key role in the stewardship of INF supporters. Reporting directly to the Head of Fundraising and Communications, you will support the team to deliver the highest level of supporter engagement.

The main responsibilities will include:

• Creating high-quality content, including prayer resources, to communicate effectively with supporters.
• Managing content for INF’s website, social media and e-marketing campaigns.
• Being a first point of contact, handling supporter enquiries by email and on the phone.
• Timely and appropriate acknowledgment of donations.
• Participating in team prayer and reflection as part of the wider staff team.

The Person

We are looking for a practising Christian, as set out in the occupational requirement for this position.

You must align with the values of INF and be committed to your faith. It is key that prayer is important to you both personally and professionally.

We are looking for someone with the ability, or drive to learn, to write creatively and develop new skills in digital marketing. You must be an adaptable person who thrives within a small team.

Proven experience of engaging with supporters is also vital, as well as exceptional written and verbal communications skills.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We're looking for a Head of Internal Services to help shape the future of Calder Rivers Trust.

This is a senior leadership role with organisation-wide responsibility for ensuring the Trust is well run, well governed, financially sound, compliant and resilient. You'll provide the foundations that enable our teams to deliver environmental impact today while building the capacity and capability we need for the future.

Working closely with the General Manager, Board and leadership team, you'll help guide organisational development, support strategic decision-making, and ensure the Trust has the systems, information, resources and assurance needed to grow with confidence.

You'll lead our approach to finance, governance, risk, compliance, people, health and safety, organisational performance, systems and technology. You'll ensure these areas work together effectively, with clear responsibilities, strong controls and practical arrangements that support colleagues across the Trust.

As a trusted adviser to trustees and senior leaders, you'll provide insight, support and constructive challenge, helping ensure good decisions are informed by strong information and a clear understanding of organisational priorities, opportunities and risks.

You'll also play a leading role in organisational planning and development, helping translate strategy into action, strengthening management practice, improving how information flows across the organisation, and identifying opportunities to improve how we work.

We're looking for someone who combines strategic thinking with practical leadership. You'll enjoy bringing clarity to complexity, improving systems, developing people and helping organisations perform at their best. You might come from a finance, governance, operations, organisational development, HR, charity leadership or corporate services background. What matters most is your ability to take a whole-organisation view and turn ambition into effective organisational practice.

We’re a flexible, human-centred organisation. The role is full-time (35 hours/week), with 28 days’ holiday plus public holidays. You can choose a working pattern that fits your life, and we’re happy to explore reduced hours if that’s what you need.

If this sounds like a role you could grow into, even if you don’t tick every box right now, we’d be keen to hear from you. Send us an application and tell us what you’d bring to the role.

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Calder Rivers Trust is an environmental charity with a Team dedicated to protecting and enhancing the rivers, brooks, becks, and streams of Calderdale, Kirklees, and Wakefield. Our work reaches every part of the Calder catchment touched by water, bringing together colleagues, partners, landowners, communities, and supporters to act with urgency and integrity. Together, we are working towards a future where healthy rivers support thriving wildlife, resilient landscapes, and prosperous communities.

We are a people-centred organisation, and when you join Calder Rivers Trust, you'll be supported to do your best work, develop your skills, and contribute as part of a team making a positive difference. We are committed to creating an inclusive workplace where everyone is respected, valued, and given equal opportunities to fulfil their potential, free from discrimination.

A Calder Rivers Trust, we value people who are committed to doing their job well, supporting their colleagues, and helping the organisation succeed. If that's you, we'd love to hear from you.

Standard Terms & Benefits:

• Location: Hybrid Home/Halifax
• 35 hour working week
• 28 days Annual Leave + public holidays
• Rivers Trust Group Pension Membership (9% employer contribution - subject to eligibility)
• Life Assurance Scheme (with the Pension Scheme)
• Flexible working and Working From Home

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

We are recruiting a Member Network Account Manager to join our Member Networks team at the British Psychological Society for a fixed period of 6 months starting in October 2026.

The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.

About the Role

As Member Network Account Manager, you will be the main contact for several Member Networks. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, coordinate events, and work collaboratively with teams across the organisation to ensure Member Networks are supported effectively and can achieve their objectives.

A day in the life may include:

• Advising and guiding volunteers on governance, finance, awards, planning and compliance matters
• Supporting Networks to deliver their activity plans by monitoring progress, managing timelines and helping ensure activities remain within agreed budgets and objectives
• Coordinating events and projects that drive member engagement, including budget creation, venue liaison and travel bookings
• Managing shared inboxes and responding to enquiries with clear advice and signposting
• Attending meetings, recording actions and following up to ensure progress
• Sharing best practice and encouraging collaboration to support continuous improvement
• Maintaining accurate records on our CRM and documents in Google Workspace, including budgets, reports and committee lists.
• Delivering volunteer training on new processes, systems or ways of working.
• Coordinating awards and grants, updating web content and communicating with applicants
• Managing committee recruitment, posting roles and handling applications
• Working with internal teams such as Membership and Marketing to provide seamless support.

What We’re Looking For

To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will coordinate the delivery of activities, managing timelines and working with key stakeholders. 

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working 
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 31st August 2026, with interviews held on-line 11th, 14th & 15th  September.  As this is a fixed term contract, you must be available to start in October 2026. 

To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

This is a critical, high impact, supporter-facing role within our fundraising team helping to plan and deliver our Events and Community programme. The role is responsible for engaging and growing a community of committed supporters with the goal of growing income across our varied Events portfolio of third-party and DIY challenges, whilst also supporting the team manager across our Community and Virtual challenge programmes. 

About Ovarian Cancer Action  

In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis.

As the leading ovarian cancer research charity, we’re working to change that. By finding new and better ways to prevent, treat and detect ovarian cancer, we will ensure a future where no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution. 

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years. 

We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades. 

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight so that we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis. 

Role:   Senior Events and Community Fundraising Officer 

Reports to:Events and Community Fundraising Manager 

Functional team: Fundraising Team 

Main working relationships: 

Community and Events team, Fundraising, Communications, Finance and Database colleagues

Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters 

External stakeholders: 

Supporters, volunteers, agencies, service providers 

Scope of the role

You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as third party and DIY challenge fundraising. You’ll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track, as well as maintaining accurate supporter data. You’ll also support on the delivery of Community and Virtual challenge fundraising, including our flagship challenge, Walk in Her Name. 

1)Support planning and delivery of the Events programme

i) Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run, London Landmarks as well as third party and DIY challenges to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track. 

ii) Responsible for the OCA London Marathon team from sign-up to post-race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities.

iii) Attend events as required. 

iv) Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance. 

2) Manage delivery of Community Fundraising

i) Manage delivery of community fundraising and engagement

ii) Support the team manager to explore and identify new opportunities for growth.

3) Provide excellent supporter care across the events and community portfolio

i) Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey

ii) Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning 

iii) Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity.

4) Provide excellent administrative support

i) Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation.

ii) Maintain accurate supporter and financial records across Raiser’s Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care

iii) Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action’s processes, fundraising best practice, GDPR requirements and relevant legislation.

Person specification

At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset.This means that your attitude to your work and fellow team members is as important as skills and abilities.

What experience we're looking for

• Demonstrable experience of planning and delivering a successful events portfolio, challenge events and / or community fundraising activity.
• Understanding of recruiting supporters to events across organic and paid channels.
• Track record of providing excellent supporter care - motivating supporters to achieve agreed goals
• Strong administrative skills with the ability to maintain accurate records and follow agreed processes.
• Familiar with using a CRM database - ideally Raiser’s Edge.
• Experience of tracking and reporting against budgets and targets.
• A working knowledge of fundraising platforms, online giving pages or event registration systems.

Skills And Attributes:

• Confident relationship builder with strong written and verbal communication skills, especially with supporters.
• Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines.
• Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes.
• Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools.
• Able to use initiative, solve problems and take ownership of agreed areas of work.
• A genuine collaborator who works across teams and with external suppliers or event partners.
• Able to evaluate activity, learn from results and make suggestions for improvement.

Attitude and personal qualities:

• Enthusiastic and passionate about our work and women's health.
• Self-motivated with a growth mindset and comfortable working as part of a small, ambitious team.
• Adaptable and flexible, with a positive approach to continuous improvement.
• Warm, friendly and professional, with a genuine commitment to excellent supporter experience.
• Calm and solutions-focused when working under pressure or managing competing priorities.
• Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return.

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

Additional details

Salary: Between £32,000 to £35,000 per annum (dependent on experience)

Contract type: This is a fixed term contract of 12 months.

Role type:This is a full-time role, however, we’re open to a variety of working patterns and welcome the opportunity to discuss this with candidates. If flexibility or part-time work is your preference, then a paragraph about how this could work well for you in your supporting statement would be helpful.

Location: This role is hybrid with up to 40% office based in City Road, London, EC1V 2PR, near Old Street underground station. The nature of the role may require ad hoc work outside regular office hours (with time off in return).

Our benefits and flexible working

• Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. We take a proactive approach to conversations with staff and candidates around working patterns and are open to considering a variety of flexible working options.
• Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave.
• Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
• Healthcare plan: We have partnered with Simplyhealth to offer cashback on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
• Gym discounts: As part of the healthcare plan you will be able to claim discount on gym membership at participating gyms.
• Eye test: We offer eye tests and financial support with glasses if needed when using a VDU at work.
• Maternity and paternity pay: We offer additional enhanced maternity and paternity pay for eligible employees.
• Training and development opportunities: We want everyone to have a growth mindset and will work on an individualised learning and development plan for you each year.
• Employee Assistance Programme: Employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line.
• Social events for the team: We believe work should be fun and create opportunities for the team to spend time together.

Our commitment to Equality, Diversity and Inclusion

We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities. At Ovarian Cancer Action, we believe that embracing diversity, promoting equality and fostering inclusivity are essential values that drive our success.

We understand that a diverse workforce brings together unique perspectives, experiences and talents, which fuels innovation and enhances our ability to better serve the communities we work with.

Senior Programmes Manager (Fixed-term contract)

Reports to: Director of Finance and Operations
Hours: Full time with flexible hours. Core hours are 10am to 4pm
Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote working
Salary: £44,748 p.a.
Contract length: 13 months (starting mid November 2026)

Applications close: 23:59 on August 28th.

First round interviews: September 8th (online)

Second round interviews: September 16th at The Economist Group’s offices in London.

We are committed to an inclusive recruitment process. If there are any adjustments or support we can provide to help you perform at your best during the interview, please let us know.

BENEFITS

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home
• A highly competitive pension (up to 11% employer contribution for 5% employee contribution)
• Private health insurance, eye tests and medical checks
• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)
• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
• Income protection insurance and life assurance
• Cycle to work scheme, season ticket loan and gym membership loan
• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people across 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories
• Leadership for Change Prize – child-led solutions to complex global issues
• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are seeking a highly organised, agile and structured Senior Programmes Manager to lead the operational planning, project management and execution of our flagship educational programmes. In this role, you will be the operational engine behind multiple cross-departmental projects, with a focus on meeting the needs of our global teachers and students, as well as funders.

In this fixed-term role you will work closely with our educational content leads, designers and external stakeholders to ensure our high-impact classroom resources and live events are delivered seamlessly, on time and to the highest standard. Rather than drafting the pedagogy yourself, you will manage the project lifecycles, coordinate workflow across internal and external teams and optimise the systems that allow our world-class educational programmes to reach over 1 million young people globally.

RESPONSIBILITIES

Project and operational management

• Manage the Topical Talk Leadership for Change Prize, Live Lessons, curriculum modules and student workshops end-to-end: from roadmaps and capacity mapping through to impact and evaluation
• Project manage the filming required for our content delivery, including the booking and management of experts, production teams and Economist colleagues
• Track and coordinate progress across content creators, graphic designers, proofreaders and editors to ensure all deliverables meet tight production deadlines
• Balance team workloads across concurrent educational projects and plan capacity for incoming projects
• Continuously refine workflow processes to streamline resource creation and evaluation

Programme governance and evaluation

• Partner with the Director of Programmes to track key performance indicators (KPIs), evaluate audience reach and maintain rigorous data collection for monitoring and evaluating our programmes
• Proactively identify bottlenecks, content risks or scheduling delays, implementing swift mitigation strategies to keep delivery on track

Live Lesson and workshop operations

• Manage the end-to-end operational execution of student workshops and our Live Lessons – handling scheduling, platform setups and logistics
• Coordinate school visits for content testing and observation, ensuring all safeguarding and operational requirements are fully met

Stakeholder and relationship coordination

• Serve as the primary operational point of contact for external topic experts, guest contributors, and editorial contributors from The Economist Group
• Maintain clear lines of communication between the programmes team, marketing, operations and external partners to ensure projects are aligned with strategic aims
• Manage external freelance contractors and vendors, with support from the administrative officer

SKILLS AND BEHAVIOURS

Whether you come from a project or educational management background or are a leader in charity operations, you possess the following:

• Outstanding ability to build, manage and maintain complex multi-phase project plans with precision and accountability
• A relentless eye for detail, operational rigor, and a knack for creating clean, efficient workflows out of complex tasks
• A proactive, self-starting mindset capable of foreseeing risks, resolving bottlenecks quickly and keeping cross-functional teams moving forward
• Exceptional written and verbal communication skills to effectively coordinate across diverse stakeholders – from freelance producers and internal creative teams to senior editors and external experts
• A collaborative nature. You motivate project contributors, keep teams aligned and foster a supportive working environment
• Discipline with deadlines, whereby you act as a dependable anchor for the team, managing requests consistently

EXPERIENCE

You have…

• Proven project management experience where you have demonstrated success in managing content creation, publishing workflows or educational delivery pipelines from conception to completion
• Experience using project management and collaboration platforms to drive team accountability and workflow tracking
• A track record of coordinating multi-disciplinary teams (e.g. writers, designers, subject-matter experts) under tight production schedules
• Experience implementing monitoring, reporting and evaluation frameworks to track project success metrics and user engagement
• Practical experience running hybrid, in-person, or large-scale virtual workshops and webinars

You might have…

• Formal project management certifications or training
• Background working within ed-tech, publishing or non-profit environments

We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

The Charity Governance Secretariat Manager is a full-time hybrid role based in Letchworth, with the flexibility to work from home for part of the week. The role involves managing governance processes for charity clients, including coordinating board and committee meetings, preparing agendas and papers, maintaining accurate records and minutes, and tracking actions to completion. The manager will ensure compliance with charity regulations and best practice, oversee key governance documents and policies, and support trustees and senior leaders with timely information and guidance. Day-to-day responsibilities include liaising with stakeholders, organizing meeting logistics for both digital and physical events, maintaining governance calendars, and supporting the continuous improvement of governance procedures. The role also requires close collaboration with internal teams to align governance activities with overall event delivery and client expectations.

Qualifications

• Experience in charity governance or company secretariat functions, including organizing board and committee meetings, preparing papers, and recording minutes.
• Strong administrative and organizational skills, with the ability to manage multiple deadlines, maintain accurate records, and coordinate complex schedules.
• Knowledge of charity law, governance frameworks, and regulatory requirements (e.g., Charity Commission guidance), or a willingness to develop this expertise.
• Excellent written and verbal communication skills, with attention to detail and the ability to produce clear, concise, and accurate documentation.
• Proficiency with digital tools and platforms used for meetings and events (e.g., videoconferencing tools, document management systems, office productivity software).
• Ability to build effective relationships with trustees, senior leaders, and external stakeholders, demonstrating discretion and professionalism.
• Experience in or exposure to healthcare, medical meetings, or non-profit sectors is beneficial.
• Relevant professional qualification or degree in a related field (e.g., governance, law, business, public administration) is desirable but not essential.