Interim Service Manager (Prisons) – Maternity Cover

Terms and Conditions

Job title: Interim Service Manager (Prisons) – Maternity Cover

Reports to: Head of Justice Programmes

Direct reports: Prison, housing, domestic abuse and health advocacy staff

Start date: TBC – subject to successful MOJ prison vetting
Salary: FTE £42,989 per annum (inclusive of £3,990 Southeast weighting)

Working hours: Full time – 35 hours per week

Contract: Fixed term until 31 January 2028 (Maternity Cover)

Location: Hybrid HMP Bronzefield
 

Job Purpose

The Service Manager (Prisons) provides strategic and operational leadership for WIP’s prison-based services, primarily at HMP Bronzefield. The postholder is responsible for high-quality, trauma-responsive service delivery, effective staff management, strong partnerships, safeguarding, performance and delivery against contractual and organisational objectives.

Key Responsibility Areas

1. Lead and take accountability for the effective operational delivery and ongoing development of WIP’s prison-based services.
2. Provide effective leadership and management to staff, fostering a positive, inclusive, supportive and accountable team culture.
3. Maintain oversight of quality, safeguarding, risk, performance and client care across prison-based services.
4. Build and maintain effective partnerships with prisons, probation and other relevant agencies to ensure coordinated support for women.
5. Represent WIP and advocate for the needs and experiences of women affected by the criminal justice system.
6. Monitor outcomes, outputs and contractual requirements, using data, feedback and learning to demonstrate impact and improve services.

Please download recruitment pack for the full job description