Finance and operations manager jobs

The Senior Internal Auditor delivers and reports on complex, risk‑based Internal Audit (IA) and advisory reviews across the National Church Institutions, providing independent assurance and practical recommendations that strengthen governance, risk management and internal controls.

The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessble and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK. 

Our vision is Nature thriving everywhere, in all its diversity,.Our mission is Making data work for nature. 

This is a senior and pivotal role. The Head of Finance & Operations is the Chief Executive Officer's trusted strategic and operational partner on finance, governance, people systems, risk and organisational operations. They provide calm judgement, clear information, early warning and reliable follow-through. The role will turn strategy into affordable and deliverable plans, protect the Trust's financial resilience, and ensure that its core systems and controls enable colleagues to do their best work. They will combine strategic leadership with a willingness to enage in the practical detail when needed. 

More details, including on how to apply and a Recruitment FAQ, are available on our website. 

The Duke of Edinburgh's International Award Foundation is partnering exclusively with Robertson Bell to recruit a Finance Manager on a permanent, part-time basis (21 hours per week). This is an outstanding opportunity to join a globally respected charity at an exciting point in its evolution, taking ownership of core finance operations whilst helping strengthen the financial foundations of an organisation that empowers millions of young people across the world.

Joining during a period of positive organisational change, the Finance Manager will play a key role in a finance function that is evolving beyond traditional reporting to provide greater insight and support across the organisation and its global network of Award Operators. Working closely with the Head of Finance and Business Information, you'll have genuine ownership of the month-end process, lead a small finance team and drive continuous improvements, while also having opportunities to contribute to wider organisational initiatives that directly support young people around the world.

The organisation:

The Duke of Edinburgh's International Award is a global non-formal education and learning framework that empowers 14–24-year-olds to develop their purpose, passion and place in the world. Delivered across more than 130 countries and territories, the International Award Foundation works with partners around the world to ensure every eligible young person can take part through licensing and accreditation, global advocacy, research, training, fundraising and supporting digital transformation across the Award family.

The key duties of the Finance Manager are as follows:

• Lead the day-to-day operational delivery of the finance function, ensuring accurate financial processing, strong internal controls and the consistent application of finance policies and procedures.
• Take ownership of the operational month-end close process, coordinating timelines, reviewing ledger postings and ensuring high-quality balance sheet reconciliations.
• Manage and develop the Finance Officer and Credit Controller, providing regular coaching, support and clear direction to help them deliver to a high standard.
• Oversee all transactional finance activities, including purchase and sales ledger, payments, receipts, VAT accounting and Gift Aid submissions.
• Prepare accurate management accounts and work closely with the Head of Finance and Business Information to ensure financial data supports effective decision-making.
• Maintain audit-ready finance operations, ensuring robust documentation, clear audit trails and effective responses to audit queries.
• Drive continuous improvement across finance operations, systems and workflows to strengthen efficiency, resilience and financial control.
• Support budgeting, reforecasting and financial planning, whilst assisting with year-end financial statements, cashflow forecasting and wider finance projects.

The successful candidate will have:

• Experience within financial accounting or finance operations, including ownership of month-end processes and balance sheet reconciliations.
• Exposure to VAT, with charity VAT experience advantageous but not essential.
• Experience supervising or supporting colleagues, or the confidence and desire to step into your first formal people management role.
• A proactive mindset with the ability to identify opportunities to improve finance processes and systems.
• Previous experience within the charity or wider not-for-profit sector would be advantageous.
• Qualified as an accountant, or be in the latter stages of study.

This is a permanent, part-time opportunity working 21 hours per week, with flexibility to spread these across either three full days or shorter hours across the week. The role is based in London, operating on a hybrid basis.

Applications close on Sunday 23^rd August, with first-stage interviews expected to take place during the week commencing 31^st August. Robertson Bell is managing this recruitment campaign exclusively on behalf of The Duke of Edinburgh's International Award Foundation, so please submit your application as soon as possible to avoid disappointment.

Operations Manager 

Organisation: Religions for Peace United Kingdom (RfPUK)

Salary: £38,000 – £42,000 

Hours: Full-time (40 hours per week). Core working hours are 9:00 am – 5:00 pm, Monday to Friday. Home-based employees are expected to be available and responsive during these hours.

Contract: Fixed-term (12 months) 

Location: Home-based / hybrid (occasional travel)

Reporting to: Chair of the Board of Trustees

About the role

We are seeking an experienced Operations Manager to take operational and administrative responsibility for a small, ambitious charity. You will run governance, compliance, contract management, finance liaison, data protection, safeguarding, HR, grant administration, and media and digital maintenance. You will work directly with the Chair.

This is a KEY gatekeeper role for someone who can steady the executive arm in response to the Board's strategic direction, concentrating on rigorous enforcement and maintenance.

Key responsibilities

• Board administration (agendas, minutes, documents, filings, trustee records)

• Contract and grant administration (drafting, tracking, compliance)

• Finance liaison (working with finance service provider, accountant, treasurer)

• Compliance (GDPR, safeguarding, risk register, Charity Commission filings and all charity related issues)

• HR and resource management

• Website and social media coordination

Essential criteria

• 4+ years in a leadership or senior operations role within a charity or not-for-profit

• Experience as a board secretary or company secretary

• Experience drafting contracts and managing compliance protocol

• Knowledge of CIO governance and Charity Commission requirements

• Diciplined and methodical apporach towards established processes

• Excellent attention to detail and written English

Desirable but not essential

• Experience in the interfaith or multi-religious sector

• CGI qualification (or working towards)

Infrastructure Requirements (BYOD)

RfPUK operates a Bring Your Own Device (BYOD) framework where paid staff provide their own personal computer hardware to access our systems. All work is web-based via Google Workspace for Charities and does not require high-specification hardware. The charity provides all system user licenses and funds required antivirus software for work devices, but does not provide or fund personal hardware or domestic utility bills.

What we offer

• Real ownership of a charity's operations

• Direct reporting to the Chair – simple management structure

• Salary £38,000–£42,000

• 25 days annual leave plus public holidays

• Our workplace pension scheme is in line with statutory requirements, with employer contributions (3%).

• Home-based working with a structured core hours framework (9:00 am – 5:00 pm, Monday to Friday)

How to apply

Please send your CV and a cover letter (maximum two pages) 

Closing date: 20 August 2026

Interview Date: 24 August 2026

Only shortlisted candidates will be contacted.

Safeguarding statement: RfPUK is committed to safeguarding. 

Equal opportunities: RfPUK is an equal opportunities employer.

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[End of Advert]

Finance Manager  

Location: London
Contract Type: Permanent
Salary: £50,000 per annum

· Lead a finance team within a mission-driven organisation transforming conflict resolution globally

· Manage end-to-end financial operations including bank reconciliations and monthly reporting

· Drive process improvements and automation within finance systems to enhance team efficiency

· Support strategic financial initiatives whilst developing your team's finance business partnering skills

Position Overview 

Our client is an international dispute resolution centre with over 35 years' experience helping organisations resolve commercial and workplace conflicts. As Finance Manager, you'll lead daily transactional finance activities, oversee team supervision, and support the Head of Finance in delivering accurate financial reporting and strategic initiatives that underpin the organisation's continued growth. They are part-company, part-charity.

The position is offered on a full-time permanent basis, with hybrid working available. The expectation is that you will be office based for 2-3 days per week.

Responsibilities 

· Lead daily transactional finance activities with timely, accurate ledger entries

· Oversee bank clearing and reconciliation of bank, cash, petty cash balances

· Manage monthly payment runs and customer receipt allocation processes

· Conduct monthly balance sheet reconciliation and foreign exchange revaluation

· Maintain and control the fixed asset register and chart of accounts

· Support payroll processing and prepare draft VAT returns

· Supervise team members, conduct performance reviews, manage finance timetable

· Identify opportunities to automate and improve accounts production processes

· Support annual accounts preparation and liaise with external auditors

· Assist Head of Finance with ad-hoc projects and strategic initiatives

· Support Head of Finance with management accounts and budgets

Requirements 

· CCAB-qualified accountant (ACA, ACCA, CIPFA, ICAS or ICAEW)

· Proven experience managing and supporting finance staff

· Strong experience with finance systems (iplicit experience desirable)

· Experience preparing VAT returns

· Experience preparing management accounts and financial reporting

· Desirable: change management, systems implementation, or process improvement experience

Benefits 

· Competitive salary of £50,000 per annum

· Generous annual leave entitlement

· Company pension scheme

How to Apply 

Please send your CV for consideration.

Closing date: Ongoing/ASAP

Head of Finance

Salary£80,000.00 per annum

LocationLondon/Hybrid (with 1 to 2 days a week in the office)

Weekly Hours35

The Vacancy

Job Title: Head of Finance

Location: London/Hybrid (with 1 to 2 days a week in the office)

Salary: £80,000.00 per annum

Weekly Hours: 35

Reference: YMC1228366

About Us

Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity.  In England and Wales, YMCAs are based in over 700 communities across 168 local authorities supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. As we grow our income and impact, we are seeking an established and inspirational Head of Finance to take on one of the most pivotal roles in our organisation.

The Opportunity

This is a senior leadership appointment, reporting to the Director of Resources and leading a Finance team of around nine, including the payroll function. You will act as our lead on all matters of finance, liaising with our Federation members where necessary, providing expert support to our Income Generation Directorate (Fundraising and Retail) and other internal Directorates, embedding financial insight into revenue-generation strategy and working in close collaborative partnership with senior colleagues both within those teams but also across the Federation. Beyond this, you will oversee statutory reporting, investments, VAT and taxation compliance, and provide expert counsel to our Board of Trustees and Finance and Audit Committee.

Why You

Perhaps you have already established an excellent track record within a charity with significant fundraising and retail operations and are ready for the scale and influence this role commands. Or perhaps this is your first move into a charity; you are a seasoned accountant whose clients have included charitable organisations, and you now plan to apply that expertise where it matters most. Either way, this is a genuine opportunity to shape the financial future of a movement with over 180 years of heritage as we continue to embed strong financial practices whilst delivering our strategic ambition

What We're Looking For

You will be a fully qualified accountant (ICAEW, ACCA, CIMA or CIPFA) with senior management experience leading finance in an organisation of comparable scale, ideally with charity reporting and SORP knowledge. Strong business partnering skills, gravitas with trustees and committees, and genuine collaborative leadership are essential to succeed in this crucial role.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check

Team: Community Operations

Location: Hybrid covering North-East Scotland

Work pattern: 35 hours per week

Salary: Up to £31,918.98 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Operations Volunteer Team Manager

• Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
• Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
• Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
• Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities

About the Community Operations team:

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region

What we’re looking for in our Community Operations Volunteer Team Manager

• Team leader/supervisory experience of both employees and volunteers
• Good understanding of volunteer management
• Full clean manual driving licence

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 20th August 2026

Virtual interview date: w/c 31st August 2026

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual or in-person

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Head of Finance

Reports to: Director of Finance, Data and Innovation

Line reports: 2

Location: London, hybrid working, with minimum 40% of working time in the office

Salary: London £54,000 (salary band £54,000 - £58000; Outside London £51,500 (salary band £51,500 to £55,500)

Hours: 37.5 hours per week

Contract: Permanent

The Head of Finance will lead the day-to-day finance function, ensuring our financial information is accurate, timely and useful. The role will oversee financial reporting, controls, compliance, payroll, budgeting and forecasting, while managing and developing the finance team. The postholder will work closely with budget holders and senior leaders to support good financial decision-making across the organisation. The role will also provide oversight of key operational areas, including premises, health and safety, equipment and outsourced technology support.

In the first 6–12 months, the postholder will be expected to strengthen monthly reporting, improve budget holder support, maintain clear financial controls, support the annual audit and help embed effective finance processes across the organisation.

Financial responsibilities

· Ensure that all financial data is accurately recorded, maintained and reported in accordance with relevant accounting standards and guidelines

· Ensure compliance with relevant financial, tax and statutory obligations, including VAT, PAYE and other reporting requirements

· Lead financial business partnering across the organisation, ensuring budget holders have the knowledge, skills and tools to manage their budgets effectively. This will include:

• • Running effective budgeting and forecasting processes to ensure the organisation has a robust plan
  • Producing monthly management accounts with useful variance analysis to ensure proper financial management

· Alongside the Director of Finance, develop and maintain financial controls to safeguard the charity’s assets, ensuring clear processes are in place and control checks are documented

· Take full management responsibility for the finance team, lead, motivate and develop them to ensure that they are focused, competent and working effectively and efficiently

· Maintain clear review and approval processes so that financial work is properly checked, authorised and documented

· Oversee finance processes for the trading subsidiary, including reviewing postings, accounts and consolidation entries

· Produce or review monthly payroll amounts and postings

· Lead preparation for the annual audit and statutory accounts, ensuring working papers, reconciliations and supporting evidence are complete and accurate

· Ensure restricted funds, grants and project income are recorded, monitored and reported accurately

Operations

· Ensure premises and properties are managed appropriately on a day-to-day basis

· Ensure we comply with H&S standards in our multiple offices

· Ensure the organisation has the resources it needs to do their job through the procurement/ provision of laptops and other equipment

· Work with colleagues to ensure we comply with GDPR

Person specification: Skill / experience 

Essential

A demonstrable interest and commitment to working with, and supporting people from, a refugee background

Financial and Operational Responsibilities

Strong management accounting experience, including business partnering with budget holders to support good decision-making

Good understanding of UK charity accounting, including charity SORP, audit and year-end reporting

Professional accounting qualification or substantial relevant accounting experience

Management experience and ability to support and develop line reports in a welcoming and inclusive environment 

Understanding of key compliance areas relevant to charity finance and operations, including VAT, Gift Aid, PAYE, P11D and GDPR

Good understanding of charity controls and risk management

Advanced Microsoft Excel skills, strong experience using finance systems (we currently use Xledger) and an interest in AI

Experience of charity fund accounting, including restricted funds and grant reporting

Experience of managing/supporting in the management of outsourced technology providers 

Personal Traits

Able to improve processes and deliver practical changes that make finance easier to use across the organisation

Able to manage competing priorities and maintain high standards during busy periods

Self-motivated, organised and able to deliver agreed outcomes on time

Analytical thinker with good problem-solving skills

Practical, flexible and willing to support both strategic and day-to-day finance work

Excellent verbal and written communication skills with the ability to articulate complex information to different audiences

Strong interpersonal and collaboration skills, with the ability to form effective working relationships with other teams

Desirable

Committed to continuous improvement and the use of agile tools to support business change

Considerations 

· As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks for some roles, obtaining references and verifying a candidate’s identity and right to work in the UK.

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action. 

Team: Community Operations

Location: Hybrid covering South-West Scotland, including Dumfries & Galloway

Work pattern: 35 hours per week

Salary: Up to £31,918.98 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Operations Volunteer Team Manager

• Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
• Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
• Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
• Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities

About the Community Operations team:

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region

What we’re looking for in our Community Operations Volunteer Team Manager

• Team leader/supervisory experience of both employees and volunteers
• Good understanding of volunteer management
• Full clean manual driving licence

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 20th August 2026

Virtual interview date: w/c 31st August 2026

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual or in-person

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Job role: Head of Finance
Salary: circa £60,000 per annum
Location: Central London / Hybrid (two days per weekonsite)
Contract: Permanent
Hours: 35 hours per week

Lead a finance function ready for its next chapter

This is an exciting opportunity for an experienced finance leader to join a well-established charity at a pivotal stage in its development. Reporting to the Finance Director and sitting on the Senior Leadership Group, you will lead the finance function, providing the financial leadership, insight and accountability needed to support organisational performance and future growth. The organisation has identified the need for stronger financial leadership, improved communication, more consistent reporting and greater accountability across finance, creating an opportunity for someone to make a lasting impact.


As the Head of Finance, you will:

• Lead the day-to-day finance function, ensuring efficient and effective financial operations.
• Manage month-end processes and produce accurate, insightful management accounts.
• Partner with budget holders and senior stakeholders to support informed decision-making.
• Monitor cash flow, financial performance and organisational resources.
• Oversee grant reporting and ensure compliance with funder requirements.
• Support budgeting, financial planning, governance and audit activities.
• Lead, support and develop the Finance Manager and wider finance team.
• Improve communication, accountability and service delivery across the finance function.

To succeed in this role, you will bring:

• Significant experience of line management working within charity finance.
• Professional accountancy qualification e.g. CIMA or ACCA
• Experience producing management accounts and leading month-end close processes.
• Experience of grant management and other statutory funding agreements
• Strong financial management and finance operations expertise.
• Experience partnering with stakeholders across an organisation.
• Excellent communication skills and the ability to explain financial information clearly to non-financial colleagues.

This role offers the opportunity to:

• Lead and improve a broad and varied finance function.
• Influence organisational performance and future direction.
• Manage and develop an established finance team.
• Join a charity with a positive, values-led culture.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. This is an exciting opportunity to join GoodWork at a pivotal moment in our growth. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve. 

About the role 

This is a key strategic hire for GoodWork. As our Operations Manager, you'll play a central role in how the organisation runs, grows and delivers impact. Reporting directly to our CEO and joining our Leadership Team, you'll bring structure, pace and clarity across GoodWork, helping turn our strategy into effective day-to-day delivery.

You'll be the only person at GoodWork dedicated full-time to operations - plugged in to what's happening across every team, helping the CEO, trustees and staff connect the dots and making sure GoodWork runs coherently and efficiently. This is a broad, stretching role, but as we’re a small organisation, a lot of the job is rolling up your sleeves and getting stuck into the work yourself, and we're looking for someone who finds real satisfaction in both the bigger picture and the detail.

You'll have real ownership and influence across the organisation, including:

• Keeping GoodWork running brilliantly day to day, creating the conditions for our team, volunteers and young people to do their best work
• Leading core business operations across finance, planning, reporting and controls, working closely with our CEO, Treasurer and external accountants
• Helping shape how we work as a growing organisation, from people processes and onboarding to policies, culture and staff wellbeing
• Strengthening governance, risk and compliance - including Charity Commission and data protection requirements - and supporting the CEO and Chair to ensure the Board has the information, structure and assurance it needs
• Improving the systems, tools and ways of working that help GoodWork operate efficiently and professionally as we scale
• Driving cross-organisational projects and priorities, helping unblock issues, connect teams and make sure important work moves forward
• Contributing as a member of the Leadership Team to organisational strategy, annual planning and key decisions about GoodWork's next stage of growth
• Growing, over time, into a guardian of GoodWork's team culture as well as our operations - going beyond process and systems to help shape how it feels to work here

We’re a small team, which means we need everyone to pick up some admin. For this role, this will include managing our Shared Mailbox, processing DBS checks and keeping the office well stocked and organised. As GoodWork grows, we expect this role - and the wider operations function - to grow and evolve too, including the potential to build a small team around you in time.

As our first Operations Manager, you'll be building this function from the ground up. We'll work with you to prioritise what matters most, but we'll also expect you to bring initiative, judgement and high standards from the start.

What we're looking for

We're looking for someone who's excited by the chance to help build the operational engine of a growing, ambitious charity - someone who enjoys making organisations work better, brings structure, judgement and pace, holds a high bar for quality and follow-through, and is willing to roll up their sleeves to get things done.

You'll need to be a self-starter with a proactive, hands-on attitude who wants to get stuck in and solve problems as they arise. You don't need to have experience solving every issue that comes up, but you should be a generalist at heart, comfortable with uncertainty and learning as you go. A growth mindset is essential.

• Significant, hands-on operations experience in a small or growing organisation, ideally with exposure across finance, people, governance, systems and organisational planning
• The ability to take ownership of a broad brief, bring order to complexity and turn ideas into clear priorities, strong processes and tangible progress
• Good commercial and financial judgement, comfortable working with budgets, reporting, data and digital tools
• Excellent organisational and communication skills, including the tact, discretion and attention to detail needed to work with sensitive information, senior stakeholders and Board-level engagement
• A proactive, resilient and resourceful approach, with the maturity to be the operations lead in a small, fast-moving team
• A fast learner, able to build knowledge quickly, solve problems and move easily between strategic priorities and practical delivery

Just as important as your experience will be how you work. We're looking for someone who's motivated by mission, energised by growth and comfortable playing a visible, trusted role at the heart of the organisation. You won't need experience in the early careers, youth or education sector, but you will need to connect with GoodWork's purpose and show real commitment to helping us increase opportunity for young people from underserved communities.

We work with a diverse group of young people from underserved communities. We particularly encourage applications from minoritised ethnic candidates and those who have lived experience relevant to our programme, particularly non-graduates and those from lower socioeconomic backgrounds.

Key Info

• Full time (37.5 hours per week).
• Permanent contract, ideally starting by mid to late October 2026.
• Salary: £39,520 annually with 4% employer pension contribution.
• Hybrid (London), 3 days a week in-person with the team at GoodWork HQ, Warren Street.
• 25 days holiday per year, plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
• Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
• We are unable to sponsor visas, applicants must have the right to work in the UK.

Life at GoodWork: 

Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:

• Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
• Access to individual coaching to support professional development with qualified coaches, through our corporate partners
• Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
• Access to our Employee Assistance Programme with Health Assured
• Enhanced Maternity and Shared Parental Leave, after a year’s service
• A dog-friendly office 
• The option to work up to two weeks a year ‘super remote’ (from anywhere)
• A values and mission driven team (find out more about our values here) and the opportunity to be part of shaping a rapidly growing organisation

Please apply via our website no later than 9am on 19 August 2026.

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

As part of our friendly and collaborative Finance team, you will help ensure the smooth and accurate processing of financial transactions across both the charity and its wholly owned subsidiary. Your responsibilities will include processing and recording income, maintaining sales and purchase ledgers, and providing essential support with a range of day-to-day finance activities. This is an excellent opportunity for someone who enjoys working with numbers, takes pride in accuracy, and wants their work to contribute to a meaningful cause.

We are looking for an organised and detail-oriented individual with experience in finance, accounting, bookkeeping, or a similar administrative role. You will have a proven ability to process financial transactions accurately, maintain reliable records, and use finance systems, Microsoft 365 applications, and Excel with confidence. A sound understanding of basic accounting processes is essential, and a relevant qualification would be advantageous. Alongside strong numerical and organisational skills, you will demonstrate exceptional attention to detail and the ability to handle confidential information with discretion and professionalism.

As the role involves working closely with colleagues across the organisation, you will be a proactive team player with excellent customer service and communication skills. You will be comfortable building positive working relationships, solving routine finance queries using sound judgement, and managing your workload effectively both independently and as part of a team. Above all, you will bring a reliable, conscientious, and enthusiastic approach, helping to ensure the Finance function delivers an excellent service that supports World Land Trust's mission to protect and restore threatened natural habitats around the world.

Please refer to the application pack which can be found on our website which contains the full job description, person specification and how to apply. You will need to log your application and upload your CV, along with a covering letter. Your covering letter is an important part of your application and should include why you’re interested in this role and working for World Land Trust, along with a summary of how you meet the essential criteria in the person specification.