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St Benedict’s Centre Warden
Part Time – 21 hours (3 days) per week
Salary £24,000 (£40,000 FTE)
The St Benedict’s Centre is situated within the grounds of Malling Abbey, the home of an Anglican Benedictine religious community in the heart of the Kent countryside. It is a place of great beauty, a liminal space which draws deeply on its spiritual heritage and tradition to engage with the needs of contemporary society: education, training, counselling, holistic therapy, study days, quiet days, workshops and much more.
We are seeking a Centre Warden to provide overall leadership for the Centre, taking responsibility for setting culture and vision across the organization. The Centre Warden will develop strong and successful relationships with key external partners, deliver an imaginative programme for spiritual retreats and quiet days, and ensure that there are sufficient resources available for the Centre to flourish.
Candidates must be able to demonstrate experience and understanding of retreat and quiet day programming in a setting like St Benedict’s. You will be able to build relational capital with a range of stakeholders, and have excellent organisational and communications skills.
Please see the attached Job Description for a full list of responsibilities, which include:
· Developing a clear vision and strategy for the Centre
· Ensuring that all necessary resources are in place for the Centre to flourish
· Developing and delivering an imaginative programme of retreats and quiet days
· Responsibility for building strong and effective relationships with all stakeholders
Please note that we are advertising this role in parallel with the role of Cascade Project Manager (a wellbeing project for frontline church leaders, lay and ordained). While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.
What we can offer:
· Flexible working, Hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance programme
This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.
The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.
Closing date for applications: Friday 12 June
Interviews will be held: Thursday 2 July
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Position: Operations Officer
Location: London or Bath, with a minimum of 3 days per week in the office
Contract type: Full-time, permanent
Salary range: £30,000-40,000
Reporting to: Deputy Chief Operating Officer
Applications: Please apply here by 25 May
About EJF
The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.
EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.
Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.
EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join us.
About the role
This is an exciting opportunity for an operations professional who shares EJF’s commitment to environmental justice and is ready to take on real responsibility across a fast-growing global non-profit organisation.
As Operations Officer, you will play a hands-on role in keeping EJF's international operations running smoothly across 16 countries on four continents, with a particular focus on our five European offices.
Your remit will be broad. From ensuring offices function efficiently and IT systems operate safely, to providing HR support to line managers and coordinating across teams in multiple time zones, no two days will look the same. Over time, you will develop a working knowledge of the full operational landscape of an international NGO, building skills and experience across functions that few comparable roles can offer.
You will bring at least three years of experience in an operations, coordination, or administrative role, ideally in an international or multi-site environment. You will also have strong organisational skills, sound judgement, and a proactive, problem-solving mindset.
This is a role for someone who takes pride in getting things right, thrives on variety, and wants to contribute meaningfully to an organisation working on some of the most urgent environmental and human rights issues of our time.
Key responsibilities
Operations, Systems & IT Support: This includes user onboarding; troubleshooting technical issues with our hardware or software (calling in external support when needed); managing access and settings; and supporting digital security procedures.
HR & People: This includes implementing recruitment and induction processes; maintaining staff records and ensuring timely staff reports and appraisals; supporting effective transactional HR services across European offices; and answering ad hoc staff queries.
Office management: The role will ensure that offices in the UK, Belgium, France, Germany and Spain run efficiently and provide staff with excellent places to work and collaborate.
General Administration & Organisational Support: This will include managing shared inboxes and calendars; supporting significant procurements and associated financial processes; maintaining institutional registrations and log-ins with relevant entities; implementing systems and processes across the team as required; organising all-staff and management team meetings; and providing ad hoc support for events and other administrative tasks.
Essential skills and experience
Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.
At least three years’ experience in an operations, coordination, or administrative role, ideally within an international or multi-site environment.
Strong organisational and time-management skills, with a proven ability to juggle competing priorities and deliver consistently to deadlines.
Excellent written and verbal communication skills in English, with the confidence to liaise with colleagues, partners and suppliers across diverse cultures and time zones.
Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.
A proactive, hands-on, problem-solving mindset, with strong attention to detail and a willingness to take ownership of tasks from start to finish.
Confident IT user, with proficiency in Microsoft Office and/or Google Workspace and the ability to learn new systems and tools quickly.
A team player who collaborates effectively across functions, geographies and time zones, and who is comfortable supporting colleagues at all levels of the organisation.
Fluency in English.
Desirable skills and experience
Experience working across more than one operational discipline (HR, IT, facilities, finance).
Professional-level French, German or Spanish.
Experience working in a non-profit, international NGO or other mission-driven organisation.
We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.
What we offer
We offer a rewarding package designed to support your well-being, flexibility, and professional growth:
22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.
Private healthcare package.
Generous pension scheme, with employer contributions increasing over time.
Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).
Cycle-to-work scheme.
A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.
The chance to contribute to an organisation delivering real-world impact for people and planet.
Application process
To apply, please complete the application form here. This includes:
A personal statement outlining your suitability for the role (max 2 pages)
Your CV (max 2 pages)
The deadline for applications is 25 May.
Interview processes for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview.
Only shortlisted candidates will be contacted.
Candidates must have the legal right to work in the United Kingdom.
EJF is an equal opportunity employer, committed to diversity within the workplace.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.
The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.
Responsibilities:
Operations support
Programme and Communications support
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Person Specification
Nice to haves:
Qualities that are a good fit for our team
Please note that applications submitted without a cover letter that is related to this role will not be considered.
Harnessing professional skills for social good
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Rape Crisis South London (RCSL) is a proudly feminist organisation providing specialist support to women and girls who have experienced rape and/or childhood sexual violence.
Our work is grounded in survivor‑led, trauma‑informed and intersectional feminist practice.
Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.
Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.
About the Role
The Finance officer is responsible for vital financial functions, including recording all financial transactions and assigning income and expenditures to appropriate funds, projects, and cost centres, processing BACS payments and assisting with processing of month end schedules, among other duties. This role is integral to the overall administration of the charity.
What You Will Do
About You
Describe the type of person you are looking for and how this role fits with our values and culture.
You must be someone who will promote and work in line with the vision, values and feminist ethos of Rape Crisis throughout the whole organisation and externally. Someone who will uphold the rights of survivors of sexual violence and proactively assess the needs and safety of survivors to ensure that any risks/needs identified are addressed, having full regard to the relevant Safeguarding policies.
You must be proactive in your personal learning and development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role. Ready to participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans. You must have a willingness for undertaking any other duties appropriate
Person Specification
Essential
Desirable
What You Bring
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.
This includes:
Our safer recruitment processes include:
Equality, Feminism and Inclusion
RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors including:
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as:
Learning and Development
As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.
Interview Process
Shortlisted applicants will be invited to an interview, usually conducted via MS Teams.
Post holder will be required to undertake
Stage one: MS Teams with the Finance Manager and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake either Basic DBS
The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
Basic DBS
The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
Post holder will be required to undertake either Enhanced or Basic DBS
This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable).
Applicants must have the right to work in the UK.
How to Apply
Please submit:
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience.
Data Protection
RCSL will process personal data in line with UK data protection legislation and our Recruitment & Selection Policy. Information provided during the recruitment process will only be used for the purpose of assessing your application.
Accessibility
If you need an adjustment or additional support to apply, please contact the People & Culture team to discuss how we can help.
Charity Number: 1085104
© Rape Crisis South London
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Goodman Masson are delighted to be partnered with World Vision UK to recruit for a high-calibre Head of Finance to drive their financial integrity and operational excellence. Reporting directly to the CFO and serving as a key member of the Extended Leadership Team, you will ensure resources are managed with unwavering accuracy, insight, and stewardship to support vulnerable children worldwide.
You will lead core operations—from transaction processing and monthly accounts to treasury, tax compliance, and statutory reporting. You will be a critical partner to the Head of Business Intelligence and leaders across Fundraising and Programmes, embedding clear policies and modern processes that amplify World Vision UK’s mission impact.
Key Responsibilities
About You
You are an outcome-focused leader who balances strategic vision with operational rigour. You possess a continuous-improvement mindset and the ability to influence senior stakeholders with commercially aware recommendations.
Essential Requirements:
Desired Skills:
Salary: Circa £70,000 per annum
Key Benefits: 7% employer pension contribution and 28 days holiday + bank holidays
Location: Hybrid: 2 days from Milton Keynes office
Application Timelines:
Please click on the link to view our dedicated careers page with more details:
A well-established housing provider in the North West is seeking an interim Head of Finance Business Partnering for a 6-month period. The organisation has a strong focus on service delivery, financial control, and continuous improvement across its housing operations.
This is a senior, hands-on leadership role combining team management, consolidation of management accounts, and strengthening of business partnering across the organisation. A key focus will also be driving improvements in financial systems and processes, including automation and better use of core finance systems.
Responsibilities:
Requirements:
Please get in touch if this role is of interest and you feel you can add value in the position.
Are you an experienced accountant who is passionate about dogs?
We’re searching for a Financial Accounting Manager to take the lead on all things accounting: from ongoing accuracy on the general ledger to year-end accounts.
What does this role do?
As Financial Accounting Manager, you will:
Interviews for this role are provisionally scheduled for 1st June 2026, and will take place on Teams. This role is available as a fixed term, family leave cover until August 2027.
Could this be you?
To be successful in this role, you’ll need to be a fully qualified accountant who has been responsible for managing the year-end process in a large group, who understands complex VAT environments and maintaining an accounting system. You’ll work pro-actively and flexibly to meet multiple competing deadlines, while leading and coaching a small team. You’ll be an excellent communicator, with the ability to collaborate with stakeholders across the charity and communicate complex financial information to non-financial colleagues. A commitment to the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The Pleasance Theatre Trust is one of the most established Fringe theatres in the UK - which as a registered charity aims to discover, nurture and support artistic talent from around the world. We are looking for an enthusiastic and detail-oriented Finance Coordinator to join our team and provide essential support to the busy Finance Department.
The Finance Coordinator works with the Head of Finance and is responsible for a number of key book keeping and finance functions, including managing the purchase ledger, entering purchase and sales invoices, credit control, reconciliations, month end completion, raising settlements and general finance administration and communication.
With a strong focus on financial management, the ideal candidate will have an interest in pursuing a career in finance and have previous experience working within a finance department. General skills that will be essential within the role include excellent numerical skills, a working knowledge of programmes such as Excel and Word, book keeping - previous experience of book keeping software and the ability to manage a varied workload whilst maintaining a keen eye for detail.
The position is based at the Pleasance's London Theatre for the majority of the year, relocating to Edinburgh for the Festival Fringe throughout August. The role will be supported by an Edinburgh Finance Assistant during this time.
Essential Skills
1 years experience minimum working in a similar position with a Finance department
Book keeping using accounting software such as Quickbooks, Xero
Impeccable attention to detail
Excellent IT and computer system skills
Maths GCSE or equivalent
Excellent communication skills
An ability to work to a high standard in a fast paced environment
An ability to process high volumes to a high standard
Strong data entry skills
Discretion and a sensitivity when handling confidential information
Desirable Skills
A Level Maths or equivalent qualification
AAT or equivalent
Basic understanding of payroll systems
Experience of working with Filemaker Database
The client requests no contact from agencies or media sales.
A well-established housing provider in the North West is seeking an interim Head of Finance Business Partnering for an inital 6-month period with option of temp to permanent for the right candidate. The organisation has a strong focus on service delivery, financial control, and continuous improvement across its housing operations.
This is a senior, hands-on leadership role combining team management, consolidation of management accounts, and strengthening of business partnering across the organisation. A key focus will also be driving improvements in financial systems and processes, including automation and better use of core finance systems.
Responsibilities:
Requirements:
Please get in touch if this role is of interest and you feel you can add value in the position.
Finance Officer
£32,477 pa plus excellent benefits
London WC1 and home-based (hybrid working)
35 hours per week, full-time
Permanent
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a proactive and organised Finance Officer to join our Finance team. This is an excellent opportunity for someone looking to develop their finance career within a supportive and purpose-driven organisation committed to improving child health.
The Finance team plays a vital role in supporting the College’s mission by delivering an effective, integrated and customer-focused finance service. As Finance Officer, you will support the smooth running of day-to-day financial operations, working closely with colleagues across the College and helping to maintain accurate financial records and processes.
This role would suit someone who is highly numerate, organised and customer-focused, with experience in finance administration or ledger work. Previous accounting qualifications are not essential, but a good understanding of finance processes and strong attention to detail are important.
Key responsibilities include:
Essential skills and experience include:
Desirable:
The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff. Most staff are based in our London office in Holborn, with teams also working across the devolved nations.
Our values — Include, Influence, Innovate and Inspire — shape how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
The College operates a flexible hybrid working policy, with colleagues spending approximately 40% of their working time in the office over a four-week cycle and the remainder working from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.
Closing date: 31 May 2026.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Position: Finance Officer
Location: Bath or London with a minimum of 3 days per week in the office
Contract type: Permanent
Salary range: £35,000 - £40,500 dependent upon experience, qualifications and location
Reporting to: Global Head of Finance
Applications: Please apply here by 8 June.
About EJF
The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation – transforming evidence into action, and injustice into lasting change.
EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.
Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time – always with a focus on accountability, equity, and durable solutions.
EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power – and we build pathways to a fairer, more resilient future. Join Us.
About the role
EJF is scaling up its global work, and in particular expanding our portfolio of training and support to partner organisations on the front lines of environmental and human rights issues across the Global South. The Finance Officer is one of several new roles being recruited to support this growth.
Reporting to the Global Head of Finance, the Finance Officer will be responsible for end-to- end financial processing, donor reporting and partner finance support across a portfolio of geographies and grants. The role works closely with colleagues across the world and gives broad, hands-on exposure to international project finance, multi-currency operations, donor compliance, audit and sub-grant management.
The role is offered on a full-time basis, although we are open to part-time arrangements for the right candidate. It will suit a part-qualified Accountant or fully-qualified AAT, or someone with equivalent experience, looking to develop their career in a fast-growing, high-impact international organisation working at the intersection of environmental protection and human rights.
Key responsibilities
Management accounts and reporting
Sub-grants and partner support
Transaction processing and controls
Month-end, year-end and audit
Records and systems
Essential skills and experience
Desirable skills and experience
We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.
What we offer
We offer a rewarding package designed to support your well-being, flexibility, and professional growth:
Application process
To apply, please complete the application form here. This includes:
1. A personal statement outlining your suitability for the role (max 2 pages)
2. Your CV (max 2 pages)
The deadline for applications is 6pm on 8 June.
Only shortlisted candidates will be contacted.
Candidates must have the legal right to work in the UK.
EJF is an equal opportunity employer, committed to diversity within the workplace.
Please submit your application via the form linked in the description on the EJF website jobs page. Otherwise your application may not be accepted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree.
This role plays a critical part in delivering a “Mustard Tree Welcome” – a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact.
You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity.
Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree’s mission to support people facing poverty and crisis.
Key Competencies
World Class Welcome and Customer Service
· Deliver and role model a “Mustard Tree Welcome” that is compassionate, trauma-informed, inclusive, and non-judgemental.
· Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging.
· Maintain a rota that provides reception and support coverage from 8am–4pm, ensuring accessibility for staff, volunteers, and members at all times.
· Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems
· Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Take ownership of maintaining a professional, organised, and calm reception environment at all times.
· Ensure the reception environment is welcoming, safe, and accessible.
· Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards.
Courage in Problem Solving and Embracing Change to Meet Needs
· Identify areas for improvement and proactively implement solutions to enhance service delivery.
· Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments.
· Ensure systems and processes are used effectively to maintain a smooth, efficient service.
Confident in Safeguarding and Incident Management
· Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately.
· Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents.
· Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation.
· Ensure confidentiality and data protection standards are upheld at all times.
· Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment.
Skilled in Analysing Impact and Reporting
· Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop.
· Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need.
· Collect a minimum of 2 case studies per month to evidence impact and inform service development.
· Conduct monthly audits with the Service Manager to ensure high standards across:
Positive Management of Stakeholders, Partners and Supporters
· Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals.
· Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
· Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements.
Insight in Finances and Expenditure
· Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable.
· Work with operational teams to manage stock given using the 40% gifting model in the community shop.
· Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes.
Developing Accountability and Inspiring our Teams
· Lead, supervise, and motivate the Support teams, including volunteers.
· Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations
· Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively.
· Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding.
· Identify skills gaps and ensure appropriate training and development, including:
· Deliver consistent communication through:
· Delegate tasks effectively while maintaining overall accountability for team performance.
General Work Duties
· Support Freedom trainees to develop skills and behaviours and feel part of the community.
· Work within health and safety guidelines and Mustard Tree policies and procedures
· Supporting other staff and departments and provide practical relief cover for workstreams.
· Take responsibility for professional development, attending training courses as required.
· Leading by example, embodying Mustard Tree values and represent the charity as required.
· Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting ‘paper-lite’ practices.
· Other tasks and duties relevant to the role as required by the organisation.
Please submit a one-page cover letter outlining how your skills are a fit for the role.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client with the recruitment of an Operations and Grants Officer.
The organisation is a leading nonprofit consultancy that helps mission‑driven organisations scale their social and environmental impact. Working globally, they partner with charities, social enterprises and funders to design and implement effective strategies that enable proven solutions to grow sustainably and reach many more people. Through consultancy, training and structured programmes, our client supports organisations to strengthen their models, build the systems and capabilities needed for scale, and create long‑lasting change.
This role is available on a permanent and full-time basis. The salary is £32,000 per annum. This is a hybrid role where you will attend the Southwark office in London two days a week.
As the Operations and Grants Officer, you report to the Director of Finance and Operations and provide administrative support across the organisation. You will schedule meetings, manage calendars, coordinate travel, maintain software subscriptions, and support the Board of Trustees and Leadership Team. You will help plan and deliver key events, while working with external suppliers to ensure smooth delivery within budget. You will support with recruitment and onboarding processes. You will also manage key project documentation, maintain accurate filing, and update data using Salesforce CRM.
You will also support with grants administration, including gathering and checking due‑diligence materials, preparing approval packs, tracking deadlines, maintaining grant documentation, and contributing to the ongoing improvement of grant making systems and processes.
To be successful within this role, you will be a proactive individual, with strong organisational and time management abilities. You will have experience in managing administrative processes. You will have experience managing calendars, inboxes and scheduling. You will have proficiency in coordinating events and logistics. You will have excellent attention to detail for maintaining accurate records and managing workflows. You will have confidence using digital tools and systems and a willingness to learn new systems quickly. You will be a strong communicator who has experience liaising with a variety of stakeholders.
Experience working in the charity sector and/or in grant-making administration is desirable but not essential. Other desirable experience includes: familiarity with office management processes and procedures, experience using Salesforce or a similar CRM system, and experience in supporting the design and implementation of new processes and procedures.
To apply, please submit:
Application questions:
Please note, it is a 250 word limit per answer.
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Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.
About the role:
Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:
This is a hands-on role with real responsibility and variety.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.
What we offer:
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Reporting to the Head of Finance, and supporting our small talented highly talented Team your key tasks will be to:
· assist staff managing project finances ;
· support the development of donor project budgets;
· take a principlal role in supporting financial compliance;
· support IM to fulfil its accountability to funders
You will be a fully qualified accountant with at least 4 years’ progressive experience working on charity financial management including budget compilation, donor reports and grant management. With excellent MS Excel skills and experience of Sage 50 and ExpenseIn or similar systems, you will have outstanding attention to detail and excellent oral and written English communication skills.
We don't just want a dyed in the wool accountant, we also want someone with great interpersonal skills. A problem solver with a GSOH who thrives in a small, fast-paced high-calibre international team where everyone pitches in. A demonstrable interest in international relations and peacemaking and / or experience of working in a conflict zone and additional languages would be highly desirable.
Applicants must have the right to work in the UK
Applicants should submit a CV and a cover letter