Finance And Support Services Manager Jobs in Home Based

We are seeking a dynamic and enthusiastic Finance Manager to lead and manage our busy Finance Teams. You will have relevant finance and business experience, and you will directly manage the Accounts Payable and Income Collection teams, while contributing to process improvements within the Accounts Receivable (Billing) function.

You will be familiar with accounting software, preferably SAGE. You will be an effective communicator with excellent data management skills and numeracy, with particular proficiency in the use of Excel.

Ideally, you will have a relevant professional qualification (such as AAT or higher).  Experience gained in a social care-related organisation or a large business/charity with multiple cost centres and varied income streams is desirable. 

The role will involve:

· Leading and managing staff teams to achieve great results

· Inducting and coaching staff

· Planning, prioritising and co-ordinating workload

· Meeting month-end and year-end deadlines

· Developing and standardising efficient and effective processes

· Reviewing accounts and identifying invoicing and payment issues

· Producing reports and data for the Executive Team

· Investigation and resolution of complex accounts

This is a senior position within our busy, friendly Head Office Finance Department. A flexible and responsive approach is required, as you may need to assist with other priority tasks within our finance function and you will have the opportunity to deputise for senior colleagues. A strong work ethic and commitment to our values and charitable aims is essential. 

There will be opportunities for further professional training for the successful candidate, to be discussed and agreed upon successful completion of the probationary period.

The role is based in our pleasant offices in Stockport, readily accessible on public transport.

Applicants seeking part time and flexible hours (minimum of 30 hours per week) are encouraged.

About Creative Support

Creative Support is a progressive charitable organisation providing high quality, person-centred support to people with a learning disability and/or autism, people with mental health needs and older people. We are committed to social justice and promoting independence, dignity, equality, rights and inclusion when designing and delivering services.

We are a passionate, inclusive, and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. We are a Stonewall Diversity Champion, and Disability Confident Employer.  We are a ‘Mindful Employer’ and an Investor in People Gold employer of over 5,000 highly valued staff across England.

Part-time - 21 hours per week

Would you like to take on an interesting and varied finance role and be part of a community mental health charity?

We’re looking for someone with at least a year’s accounting experience who is able to meet deadlines to join our small but vital finance team.

Among other tasks, you will be processing invoices and payments, reconciliations, and administering salaries.

For further information and to apply, please visit our website.

Closing date: Friday 17th May 2024 at 5.30pm

Interview date: Wednesday 29th May 2024

GRT are looking for an experienced, passionate and delivery focused Finance Manager to join our team in Birmingham. You will join us on a full-time basis as part of an initial one-year fixed term contract with a view to progressing into a permanent role. GRT’s aim is to eradicate poverty by providing humanitarian aid, relief and providing sustainable programmes to the needy across the globe. 

The ideal candidate will have a have a genuine understanding of, and commitment to, the aims and values of the GRT to implement the financial policies whilst working to support our dynamic teams. The Finance Manager will report directly to the CEO.

The Finance Manager will be responsible for preparing financial statements, overseeing monthly management accounts, managing payroll operations, handling accounts payable and receivable, and preparing the annual budget.

Main Responsibilities:

· Ensuring that financial and accounting services adhere to legal standards and contribute to the smooth operation of GRT activities.

· Annually reviewing and updating of all finance related policies.

· Creating an annual budget and regularly monitoring and comparing it with actual figures monthly.

· Managing the finance team by assigning tasks and overseeing their performance.

· Entering all financial data into finance software. (QuickBooks, Sage etc)

· Creating financial statements, overseeing cash management protocols, and managing accounts payable processes.

· Uploading pension contributions to the pension provider's platform

· Maintaining accurate ledgers and conducting monthly reconciliation of bank accounts.

· Ensuring the accuracy of monthly payroll processing.

· Handling banking activities for cash and cheques received.

· Reconciling donations received from online gateways such as JustGiving and Givebrite, as well as those received via standing order or direct debits.

· Administering invoice approval and payment processes, as well as operating expense claim procedures and payments.

· Addressing internal and external customer queries.

· Preparing project payments requests and donor receipts.

· Handling communications with HMRC regarding payroll and Gift Aid.

· Overseeing the maintenance of the inventory of all fixed assets in accordance with contractual and financial regulations.

· Overseeing all payments to suppliers and partner projects, including both local and international transactions.

· Generating month-end reports and quarterly project fund balances.

· Responding to bank inquiries and providing necessary information.

· Completing year-end QuickBooks reports for trustees and the accountant and addressing any inquiries they may have.

· Preparing for the year-end audit and managing inquiries from auditors.

· Concluding the year-end report and submitting it to the Charity Commission.

General Duties

• Be flexible within the broad remit of the post.

• Comply with Organisational policies and legal practices.

• Encourage effective cross-departmental working through personal example.

• Keep professional knowledge and expertise up to date.

• Attend internal and external meetings as required and contribute positively.

• Undertake any other duties commensurate with this post as reasonably requested by the CEO.

Personal Specification:

· Degree in Finance or Computing.

· Relevant professional qualification (e.g., ACCA, ACA, CIMA).

· Eight years of accounting experience, with at least two years specifically in Charity Finance.

· Experience in preparing and submitting annual accounts in SORP format.

· Excellent working knowledge of accounting systems such as QuickBooks or similar software.

· Up-to-date understanding of relevant charity and financial legislation, bookkeeping practices, accounting conventions, and best practices.

· Experience in developing and implementing policies, procedures, and systems.

· Strong numerical, analytical, and strategic skills, including database development and management.

· Meticulous attention to detail.

· Excellent communication skills for presenting to various audiences, including non-financial specialists.

· Willingness to work variable hours, including occasional weekends and evenings.

If you’re passionate about building partnerships which transform lives, we want to hear from you. Every year, thousands of people receive life-changing support from Back Up – and with your help, we can do even more

As Corporate Partnerships Manager you’ll be responsible, for driving and developing the Corporate Fundraising Strategy. With support from our trustees, the fundraising board and committees, your focus will be on identifying and securing long-term, strategic partnerships with a variety of organisations as well as building on and maintaining those already in place. 

We pride ourselves in the strength of our partnerships and the impact they have – and are looking for someone who feels just the same as we do. Sound like you? Get in touch!

We have a proven track record in service delivery and a well-established donor base of longstanding relationships. With current pressures on health services, the need for our services is greater than ever and we must explore new ways of working in partnership to ensure we deliver. What sets us apart as a charity is our user-led philosophy, and our fun and inclusive culture. We value diversity and prioritise work-life balance and the wellbeing of our staff and volunteers. We focus on staff development, empowerment, and recognition.

Key stakeholders:

Trustees, fundraising boards and committees, corporate foundations, supporters, major donors, friends, and families of people with spinal cord injury, Back Up staff, volunteers, and trustees.

Do you enjoy working in a fast-paced environment where no two days are the same? Do you have a genuine interest and passion to make a difference to women and their children?  

We’re recruiting for an experienced Philanthropy Manager whose area of expertise securing multi-year, six-figure gifts from grant-making organisations; developing and managing a trusts and grants pipeline, including the application and reporting process, in order to build a reliable and sustainable income stream. The postholder will be responsible for all areas of trusts and grants fundraising, including writing compelling applications that solicit funding for Life’s vital work as well as reporting on our service delivery outcomes, maximising the opportunities for renewed funding. 

The Philanthropy Manager (Trusts, Grants and Foundations) will be responsible for delivering a strategic approach to trusts, grants and foundations; working with service delivery areas of the organisation as well as the finance department, in order to create compelling projects, with measurable outcomes that can be reported on. The postholder will be able to articulate these projects into cases for support within written applications, matching projects with appropriate funders and delivering a compelling ask. This role requires the development of a trusts, grants and foundations pipeline, from research through to reporting, ensuring a sustainable and maximised income stream. 

About Life:  

Life’s a national pregnancy and maternal support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.  

Our services include    

• Supported housing and community support    
• Counselling and skilled listening    
• Free pregnancy tests and baby supplies   

Our values  

All our work is underpinned by the following universal human values:  

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Main responsibilities will include:

Administration

• Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place

• Oversee the general administration of all APD functions including responding to customer queries and feedback

•  Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately

• Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619

• Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders

Finance

• Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income

• Follow anti-money laundering procedures to ensure APD sales are compliant with legislation

• Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team

• Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy

• Chase debtors and regularly report any overdue payments to the Finance team

Strategy

• Contribute to the APD growth strategy through ideas and practical solutions

• Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development

Communications

• Help to maintain strong communication channels with all partner organisations and customers

• Provide administrative support in developing regional networks, contacts and partners

• Assist with the engagement of employers and partners for projects and programmes

Administration and Legal Compliance

• Maintain positive professional relationships with our participants, partners and stakeholders •

• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies

• Be a committed champion for Artswork’s Anti-Discrimination Charter

• Maintain and develop personal skills and knowledge through appropriate training

• Perform own administrative duties

• Maintaining positive professional relationships with our participants, partners and stakeholders.

About the role

Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player? 

We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you.

You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).

The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team.  Please note that we are a small team and so you’ll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams. 

If you think you have the skills, qualities and drive to fulfil this role, but don’t meet all of the specifications, or perhaps you’ve gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We’re always interested to hear from talented individuals who can help drive the success of the team. 

We are also open to making the role part time (80%) for the right candidate.

 Interviews will be held on a rolling basis.

What can the Foundation offer you

- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.

- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive

- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing

About the Cherie Blair Foundation for Women

The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive. 

Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries. 

Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities. 

As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector. 

How to apply

To apply, please download the job description and send us the following:

· Covering letter addressing relevant experience for the role (one A4 page max)

· We will not accept or consider applications submitted without a cover letter.

· When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria

· Current CV (two A4 pages max)

DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time. 

Please send your application, or any questions you might have by Friday 17 May, 5pm BST.

The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.

For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it’s with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available on our website.

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham

The Richmond & Hounslow Methodist Circuit is looking for a reliable and committed individual to support the life and work of our group of churches in SW London. They will play a crucial role in ensuring the proper organisation and management of our finances to enable our mission.

Key responsibilities:

• overseeing the Circuit’s day to day financial management
• supervising payroll and staff expenses
• financial reporting
• working with our accountants to produce annual accounts
• helping the Circuit to plan for the future
• advising on all financial matters

Benefits:

• £12,376 per annum based on 14 hours a week (£17.00 per hour; equivalent to £33,592 pa full-time)
• pension contribution of 6%
• working from home, with occasional in-person meetings
• flexible working
• 30 days a year annual leave (f/t equivalent, including bank holidays)
• annual leave increases with long service
• opportunity for additional hours, by mutual agreement
• supportive staff team
• helping local communities thrive and serve those in need

For more details, please see the detailed job and person specification, and the terms & conditions.

This is a new role for the Circuit, replacing a volunteer. In designing the position, the Circuit has aimed for maximum flexibility to secure the best candidate for the role. Initially, the person will need physically to attend some meetings to familiarise themselves with the Circuit's operations and ensure a smooth hand-over. For the right person, though, there will be considerable flexibility about how the duties are fulfilled in the longer-term. It is specifically expected that the role will allow for flexible scheduling to accommodate other responsibilities, including caring.

The Richmond & Hounslow Circuit comprises seven churches in southwest London. As with all Methodist circuits, these churches function autonomously yet collaborate closely in their ministry and mission efforts. The Circuit oversees joint resources, including staff and property. Presently, it employs four full-time ordained ministers, one full-time lay pastor, and a part-time administrator. As a part of the Methodist Church, its mission is “to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission”. To fulfil this mission, the Circuit fosters a broad spectrum of ministry within its congregations, focusing on worship but also engaging in outreach to the homeless, asylum seekers, new parents, and various other groups. Joining a welcoming team, the successul applicant will be a crucial part of an organisation committed to serving Christ and the community.

Closing date for applications: 10 May, 2024 (to begin work as soon as possible)*

* Please note that we will offer interviews earlier than the closing date for suitable applicants, so we strongly encourage you to apply as soon as possible, if interested.

The successful applicant will have the right to live and work in the UK. Although this post is home-based, the Officer will need routinely to attend meetings in London. Owing to the nature of the employment, we are unable to offer support in obtaining a working visa.

Finance Officer

This is a full time role - Hybrid working with an expectation of weekly attendance to Head Office at Baynards Green, Nr. Bicester Oxfordshire.

Job Purpose:-

We are looking to appoint a Finance Officer to join our growing team. Reporting to the Head of Finance this new role will ensure that appropriate financial processes and systems are followed and developed to support our charity’s sustainable growth and safeguard our financial health.

The Finance Officer will ensure that financial tasks and transactions are undertaken in an efficient, effective and timely manner and, importantly, that relevant financial information is provided to keep the Head of Finance updated and informed, supporting the Leadership Team to make the best decisions for the charity.

We are looking for a confident and experienced individual to join our supportive team. Previous charity finance knowledge is helpful but not essential, above all we want an individual to be tenacious, curious, diligent and show strong initiative.

Who are you?

You should be accomplished in Sage 50 Accounts and have considerable experience working in a finance function and in financial administration.

Some experience of working with Salesforce or an equivalent CRM database and an accountancy qualification or studying towards a professional qualification ACCA, CIMA, ACA, CIPFA) or AAT qualified. Experience of working in the Voluntary Sector, paid or unpaid would be great.

You should have excellent written and verbal communication skills (a natural ability to clearly communicate financial information to those with a non-finance background). You need to have proficient knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook and experience in database and payroll systems.

It would be amazing for you to have high level of attention to detail and methodical working, be a self-starter and be able to use initiative.

Have a positive and professional approach to work, be values focused and able to be adaptable in a growing and changing environment

You will be managing an established income stream that raises important core and project funding for Willen Hospice. In this integral fundraising role, you will have the opportunity to transform our services by working closely with service teams to get unrestricted and restricted grants from Trusts and Foundations. 

With strong communication & relationship-building skills you will report to the Associate Director of Income Generation, working across clinical and support departments and with external partners to write high-calibre, persuasive applications and reports. 

We are looking for someone with a track record of securing funding and two years’ experience in Trusts & Foundation Fundraising, Commercial or Statutory bid writing. 

For a keen fundraiser, Willen Hospice is particularly well loved and appreciated in the locality of Milton Keynes and could provide the ideal place for you to make a real difference. 

In return for your skills and experience, you can expect:- 

• To join a supportive and caring team  
• Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)  
• Employer enhanced auto-enrolment pension scheme
• Enhanced maternity, adoption and sick pay provision  
• Ongoing commitment to education and professional development  
• Blue Light Card discounts (with membership)  
• Excellent on-site subsidised catering facilities  
• Access to Employee Assistance Programme  

About the Hospice:  

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy.  Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.  

This appointment is subject to a Basic Disclosure and Barring Service check. 

Head Of Finance

Hours: 22.5 hours per week

Location: Brightspace, Ipswich or Kirkley Centre, Lowestoft

Term: Permanent

Salary: £46,000 FTE - £27,600 Actual Per Annum

Start Date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About you:

As the Head of Finance you will lead the day to day operational function of the finance team and provide strategic support to the senior management team and trustees.  The role will directly report to the Chief Executive and is a great opportunity for an individual looking to further develop their career.

You will be a qualified finance professional who has experience of working at a senior finance level with drive and enthusiasm to further develop and implement effective finance systems and processes. You will have a crucial role in continuing the success of the organisation and be able to prepare high quality reliable and timely management information to the Executive and Board of Trustees.   Ideally you will have a good understanding of charity accounting and regulation as well as compliance and governance within charitable organisations. You will have strong leadership skills to motivate and develop the small final finance team, helping individuals to fulfil their potential.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

If you wish to understand more about the role please contact Hannah Reid, Chief Executive.

What we offer

You will work within a reputable charity which offers its employees benefits which include:

• Blended working where role allows

• Flexible working options to support work/life balance

• 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

• Up to 4% matched pension contribution

• 2 days pro rata volunteering days to support volunteering in Suffolk

• Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities

• Company Sick Pay Scheme

• Continued Professional Development for job related development

• Family Friendly policies and practices

• Tailored induction

For more information, please visit our website for a copy of our application pack. 

Closing date: 9.00am Friday 10th May 2024.

Interviews will take place week commencing: 13th and 20th May 2024

Avon Wildlife Trust is looking for a Finance Officer to support their small Finance  team and provide an accurate, efficient and professional finance service across the Trust.

This role would suit someone who has had experience in a similar finance role. You will be responsible for processing a variety of transactions including purchase and sales invoices, staff expenses, gift aid and finance queries. Working with a passionate team in a friendly, dynamic environment where everything we do supports our teams who are delivering for nature and wildlife.

The successful candidate is likely to enjoy being busy with a variety of tasks, being well-organised and with good attention to detail.

Overall Purpose of Job

To support the provision of an accurate, professional and efficient finance administration service.

Main Responsibilities

 · To input and process finance data on a daily basis, using the finance system (currently Xledger), Excel, and CRM and other relevant systems, to maintain accurate and up to date financial records for the Trust and Folly Farm Centre.

· To support the Financial Controller and Accountant in the provision of accurate and up to date financial information.

· To provide cover if required for general administration, including  telephone, reception and general enquiries. 

· Attend regular team meetings and make a positive contribution to delivering an excellent finance service.

· To undertake specific ad hoc tasks as required.

Avon Wildlife Trust is a charity dedicated to working with local people for local wildlife, covering the West of England region (former county of Avon). It is supported by more than 17,500 members, manages over 30 nature reserves and is one of 46 Wildlife Trusts in the UK. We want to see nature restored on a grand scale across the Avon region, with one in four people taking action for wildlife.

Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side.

Job Title: Admin/Customer Services

Reports To: CEO

Main Purpose of Job

To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.

Main Responsibilities

1. Serving customers, dealing with enquiries, arranging delivery when necessary
2. Processing cash, card and other customer payments 
3. Arranging for approved donations of furniture to be collected
4. Handling product returns and payment refund requests
5. Helping with movement, inventory and presentation of stock in the warehouse
6. To assist in the movement of stock by road transport, including van driving. 
7. To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
8. To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
9. Work flexibly and to be prepared to contribute to all areas of work in the organisation
10. Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
11. To undertake any other reasonable tasks as deemed necessary by the CEO
12. To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
13. To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa

Other Requirements

• Adhere to Sofa’s Health and Safety Policy
• Work flexibly throughout the week excluding Sundays
• Attend occasional meetings