Finance And Support Services Officer Jobs
About First Step Trust (FST)
FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.
In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.
Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).
In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.
The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.
In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally.
In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways). These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.
In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.
FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.
We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.
About the role
The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.
Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation.
Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
Who are we looking for?
We are looking for someone with sound experience in a range of management roles including direct line management and senior management. FST is poised to grow and as we develop our capacity it is likely things will change and develop organically. As such the General Manager will need to be flexible in their approach to overseeing this part of our growth.
Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment. This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy
We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base.
You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.
You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.
Main duties and responsibilities:
- Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
- Under the direction of the CEO, implement FST strategies, plans and processes.
- Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
- Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
- Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
- Developing and maintaining good relations with local community organisations, funders and referring agencies.
- Managing and monitoring outcomes to ensure funding contract requirements are being met.
- Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
- Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
- Perform other tasks as reasonably required according to the needs of the project and FST.
Candidates will have:
- Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
- Experience of implementing strategies, policies and procedures.
- Awareness of the demands of operating within a trading environment where commercial standards are applied.
- Excellent administrative skills.
- Understanding of and commitment to diversity, equality and inclusion
- Demonstrable organisational skills
- Excellent communication skills.
- Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
- Commitment to equal opportunities principles and practice.
- Understanding and commitment to the values, principles and approach of FST.
The client requests no contact from agencies or media sales.
Job Title: Citadel Manager (London)
Hours: 35 per week (full time)
Location: Home working with regular travel across London including to the Vauxhall office.
Contract: Fixed term (until 31st January 2026)
Salary: £41,265 per annum
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
About you
We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.
About the role
We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.
About Citadel
Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.
Benefits:
- 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
- Openness to flexible ways of working
- Employee Assistance Programme
- Home office set-up
- Cycle to Work Scheme
Non-Executive Board Member
Nottingham
£6,553 per annum
Do you want to be a voice for change? If so, join our client's Board and help shape change. They are looking for two new Board Members
Our client strives to be an inclusive employer and they particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women and people with disabilities to ensure they fully represent our communities.
As they also value diversity in experience and sector, they review the make-up of their Board annually to ensure we’ve got the right representation to enable us to continue to make the right decisions for their customers, colleagues and the organisation as a whole.
They are looking for experienced Board professionals. One of the new Board members will have a good understanding of the current strategic issues within the housing sector (specifically social housing), and the other should have recent and relevant finance experience. If you have a background in either of these areas, along with non-executive director experience, we would welcome your application. Both successful candidates will also be allocated membership of a committee within their governance structure, for the successful finance-related appointment this will be the Audit and Risk Committee.
All applicants should be enthusiastic team players with links to the East Midlands who share their CLEAR values, have a passion for housing and social care, and are looking for a Non-Executive Board Member role with a socially conscious Housing Association.
You will work as part of a team and be collectively responsible for ensuring the success of our client, and its compliance with all legal and regulatory obligations.
You will contribute to setting our strategic aims and take key strategic decisions about future development; whilst providing entrepreneurial leadership and oversight across the Group; including playing a part in managing the Chief Executive and executive management team.
Finally, you will accept the legal duties, responsibilities and liabilities of Board Membership including meeting the fit and proper persons test under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
About You
You will be enthusiastic about our aims, have excellent communication skills and a clear understanding of the issues facing the Housing and Care sectors; along with a strong commitment and empathy with our values and objectives.
You will be a values-driven person with an understanding of the needs of diverse communities, including people with disabilities and those who are socially disadvantaged.
You will demonstrate sound independent judgement and have the ability to work effectively in a team.
You will have the flexibility to attend and participate in a minimum of eight daytime or evening meetings per year, and development activities such as induction, training and performance review sessions, or events, as reasonably required.
You will have either recent and relevant financial experience or have extensive experience of Housing, ideally Social Housing.
What’s in it for you?
- Training and support towards your personal development
- A chance to expand your existing Board skills
- Opportunities to network as you would be representing our client externally when required
- IT equipment provided
Remuneration: £6,553 per annum
If you’ve got a passion for what we do, please click APPLY now and be assured that you will be joining a successful Board and contributing to our vision of “More Homes, Great Services, Better Lives”.
We are looking forward to receiving your application!
Save the dates
By 8 July 2023 Completion of Personality Questionnaire (if shortlisted)
10 & 11 July 2024 In-person interviews at Pelham House, NG5 1AG
Please note that we are not offering visa sponsorship for these roles.
The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the Kent and Sussex region.
You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
This is a 12-month fixed term contract, or on return of the substantive post holder, to cover a period of maternity leave.
Main duties and responsibilities of the role:
Strategy, finance, and reporting
· Responsibility for 3 income streams within the Kent and Sussex region including corporate, community groups and Do It Yourself (DIY) fundraising.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.
Supporter Management
· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.
· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.
· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.
· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.
· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with CFM.
· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship-building.
· Experience in public speaking, such as giving presentations and talking at events.
· Knowledge of recruiting key volunteers and fundraising supporters.
· Experience and a keen interest in building long-term relationships with supporters.
· Proven ability to provide excellent stewardship.
· An ability to manage a busy and varied workload.
· Excellent communication skills, both verbal and written.
· Excellent organisational skills.
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently.
· Live within Kent and Sussex region.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits, plus car allowance and associated expenses (if applicable).
Please download the Vacancy Pack for more information.
The closing date for applications is the 23rd June 2024, with interviews likely to be held week commencing the 1st July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
Have you got a comprehensive understanding of the UK sporting sector? Have you got a knowledge of the motivations behind, and barriers that exist to, student sporting participation? If the answer is yes, then we want to hear from you.
Our ideal candidate will support the delivery of the Club Development programme for TeamUCL and provide support and guidance for student leaders, enabling them to run their clubs effectively. The right candidate will also support with the delivery of the TeamUCL Elite Athlete and Team Performance Programmes. The successful role holder will proactively assist sports clubs in developing sports participation opportunities and performance pathways for identified target groups through development planning.
This a full time and permanent role. This role is also a hybrid working role with a minimum of 40% office-based, but at certain times of the year we will need the post holder on site much more than that.
Interviews will take place on Monday 15 July (in-person only).
The client requests no contact from agencies or media sales.
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 5pm to 9pm.
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.
The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support from Probation Services, in partnership with the Women’s Support Centre, Surrey.
1. Duties and Key Responsibilities
• Client Care
• Monitoring and Evaluation
• Communication
• Organisational Development
• Personal/Professional Development
2. General Responsibilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ALAG (Asperger London Area Group) has been a registered charity since 2015.
ALAG is a pan-London membership community organisation, supporting autistic adults without a learning disability. We work in partnership with statutory services and the voluntary sector to highlight the needs of autistic adults.
We are dedicated to seeking practical initiatives and solutions when supporting individuals to come to terms with their diagnosis and to providing the tailored support that is essential to their well-being. One such initiative is the Autism Hub which was established in 2018 in the London Boroughs of Islington and Camden.
The successful applicant will be responsible for providing sound, motivating leadership and creating a work atmosphere where our dedicated, talented team can thrive. You will be responsible for leading on delivering the charity's services, which includes managing and overseeing projects, policies and procedures within the organisation.
You will be working as part of a growing, busy, collaborative and motivated team and be able to adapt well to changing priorities. You will have oversight of a team of 10-12 people including contracted staff, volunteers and directly manage 3-5 members of the team.
You will work alongside the CEO, staff team, trustees and charity accountant in ensuring strong financial management of all projects. You will report to the CEO and Board of Trustees, attend quarterly board meetings and produce regular reports on the activities and outcomes to stakeholders.
The role will also involve evaluating the organisation’s processes and ensuring they are efficient and accessible, as well as ensuring we meet our Key Performance Indicators (KPIs). This will inform operational development and future strategies.
Person specification
Essential Criteria
- An understanding of autism and experience working with autistic adults without a learning disability
- Strong understanding of the duties of statutory services and key legislation that underpins the rights of autistic people
- Knowledge and practice of relevant legislation – Autism Act 2009 and National Strategy, Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Equalities Act 2010, GDPR 2018
- Experience developing and optimising support services for disabled people
- An understanding of the third sector and health and social care landscape in London
- Proven track record in an operational, managerial role within the third sector
- A strong leader and manager, with proven experience mentoring a staff and volunteer team, providing guidance, support, and development opportunities, and driving towards excellent outcomes
- Experience leading the delivery of high-quality services for charity beneficiaries
- Defining and delivering organisational goals, objectives, and key performance indicators (KPIs) for operational efficiency
- Ability to plan and manage budgets and contribute to decisions on the allocation of resources
- Developing infrastructure- policies, procedures, and processes within the developing service provision
- Provide strategic vision and leadership for the operations team, setting overall goals and objectives for team members
- Ensure robust implementation and efficiency within the agreed processes in conjunction with the operations team
- Monitor use of software and processes used in the organisation to ensure the effective management of data and client journey
- Knowledge of the voluntary sector, grants, monitoring processes
- Experience of producing monitoring reports using data, case studies, and user experience feedback
- Proven ability to effectively manage projects, ensuring key objectives, plans and activities are successfully delivered
- Proven ability to create a positive working environment in which diversity is celebrated, and staff are empowered and motivated to do their best
- A passion for creating inclusive cultures and using the social model of disability to build a more inclusive society
- A collaborative and team-oriented approach to working with colleagues, partners, and external organisations
- Lead on and support others to navigate member experiences including complaints
- Excellent levels of discretion and judgement as well as experience of dealing with sensitive information
- Experience of overseeing safeguarding procedures in line with the safeguarding policy and supporting the staff team and volunteers with the safeguarding process
- Proficient written and verbal communication skills, with the ability to articulate complex ideas and proposals effectively
- A creative and innovative approach to problem solving, exploring new ideas and approaches to achieve organisational objectives
- A strong understanding of reasonable adjustments in the workplace
- Flexible approach to work and being hands-on to get the task done
- Able to ensure compliance with industry best practices and guidelines
Desirable Criteria
- Experience of being a Safeguarding Lead or willingness to take on these duties
- Experience in supporting an organisation to successfully apply for funding and managing multiple grants or willingness to learn
- Good understanding of HR matters and appropriate processes that need to be considered when managing a team of people- with the support of the HR Coordinator
General
- Willingness to undertake any other reasonable duties as may be required
- Eligibility to work in the UK
Please submit CV and Cover Letter outlining your experience relative to the job specifications
The client requests no contact from agencies or media sales.
To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.
The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.
Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.
We particularly encourage people with lived experience of mental ill health to apply.
Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension
Hours: 21 hours per week, including the core days of Tuesday and Thursday
This fixed term contract ends on 31st March 2027 and is renewable depending on funding.
Key responsibilities:
• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.
• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.
• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers.
• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.
• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.
• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.
• Leading group sessions to help individuals with their wellbeing and recovery journeys.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 7pm to 11pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 7pm to 11pm.
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Villiers Park is generously supported by charitable trusts and foundations, which contribute over £500,000 every year towards our work. The Trusts Manager will build on and develop Villiers Park’s trust fundraising, by cultivating relationships with current and prospective supporters, preparing compelling applications and reports, and seeking new funders and opportunities to help us to realise our goals and those of the communities we serve. Our established portfolio offers a unique opportunity for an experienced Trusts Manager to steward relationships and meet with funders across our hubs, to see our work in action.
This is a rewarding role at an exciting time for Villiers Park. We have four regional hubs cross the UK, with a fifth in development, and an evidence-based approach that makes a proven impact on young people’s lives. We are going into the second year of Scaling Award support from the Fair Education Alliance, which is helping us to extend our impact and reach.
About you
- Passionate about supporting young people from under-represented backgrounds;
- Experience of successfully building relationships with charitable trusts and securing five and six figure gifts;
- Excellent communication skills and able to cultivate relationships with internal and external stakeholders;
- Excellent planning and organisational skills;
- Ability to work autonomously and on own initiative;
- Good understanding of financial information and ability to communicate this effectively;
- A team player, who is personable, curious and empathetic;
- A commitment to learning and professional development;
- An understanding of current fundraising trends and connected with relevant fundraising networks.
Main duties and responsible
- Prepare and write compelling applications to charitable trusts and foundations who have the capacity to make five and six figure gifts towards the charity’s work;
- Prepare and submit scheduled applications and reports to current funders, ensuring that we hit deadlines and develop relationships with the trusts and foundations currently supporting Villiers Park;
- In collaboration with the Senior Leadership team, and colleagues in Fundraising and Communications, create engaging and accurate reports to current funders that share the impact of their support, including trusts, major donors and university partners;
- Develop and implement targeted stewardship strategies that bring current donors closer to our work;
- Identify new prospects and propose engagement and cultivation strategies;
- With the Head of Fundraising and Partnerships and Chief Executive, develop the trusts and philanthropic strategy to support the organisation’s five year plan from 2025;
- Prepare regular financial and pipeline reports, working closely with the Finance team on budgeting and forecasting;
- Support the Head of Fundraising and Partnerships to identify and develop fundraising channels, including family trusts, corporate foundations and legacy giving;
- Ensure compliance with Villiers Park’s safeguarding policies, and with the charity’s gift acceptance and fundraising policies and processes.
This list is not exhaustive and the post-holder will be required to undertake other tasks relevant to the role and within their capability.
Desirable skills and experience
- Experience of fundraising for an educational or social mobility charity;
- Experience of securing multi-year six figure gifts;
- Interest in extending fundraising knowledge and experience, to include major donors, legacies and university partnerships.
This is a hybrid role with in-person meetings at our office in North Cambridge at least every two weeks.
Location:Hybrid (to meet in Cambridge at least every two weeks)
Salary:£38,000 - £41,000 FTE
Deadline:25 June 2024
Interviews:Interviews will be held online, first stage: 1 July 2024 and the second stage: 8 July 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 18 hours a week. The hours are fixed covering a rolling 24/7 rota, working a 6 hour shift, 3 days a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of:
Week 1: Monday 9am-3pm, Thursday 9am-3pm & Saturday 10am-4pm
Week 2: Wednesday 4pm-10pm, Thursday 4pm-10pm & Sunday 12pm-6pm
Week 3: Monday 4pm-10pm, Tuesday 4pm-10pm & Wednesday 5pm-11pm
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Location: Hybrid - South West England (based at Charlton Farm, Little Bridge House or Little Harbour and home)
Job Type: Full time
Contract Type: Permanent
Salary: £31,543 - £37,034 per annum
Hours: 37 hours per week
Children’s Hospice South West is a well-established and successful charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West.
Would you like to be part of a workplace that 98% of staff say they are proud to work for? If so, this could be the role for you.
This is an exciting opportunity to join Children’s Hospice South West as our Lottery Officer. In this role you will be responsible for the development of our prize led fundraising activities to maximise long term unrestricted income.
About the role:
Prize led fundraised income is a significant source of funds for Children’s Hospice South West ensuring our vital care for children and young people with life limiting conditions continues.
You will be responsible for leading and developing all aspects of the weekly CHSW Raise a Smile lottery and annual raffles ensuring compliance with Gambling Commission legislation and regulations. The role involves overseeing our ELM to ensure our lottery draws and administration run smoothly and are compliant as well as developing both our internal face to face team and our managing our external agency relationship to bring in high quality sign ups.
You will work alongside our creative team to develop branding, messaging and promotional materials and campaigns in addition to delivering excellent stewardship to retain and develop the lifetime value of every supporter.
You will be working closely with external agencies, the finance, marketing and income processing teams. You will therefore be able to work on your own initiative as well as being a good team player This is a busy role within a supportive and hard working team.
About you:
• We are looking for someone who has experience in lottery management and administration in a charity environment. It is essential to have a working knowledge of the Gambling Commission, LCCP and it would be advantageous if you had experience of working with external lottery providers.
• Demonstrable knowledge of lottery legislation and regulations
• Experience of developing business plans, financial projections and working to budgets and operating targets
• Training and knowledge of key aspects of people management
• Demonstrable experience of managing and developing prize led fundraising activities
• Experience of managing supplier/3rd party relationships
• Strong verbal and written skills
• Exceptional administration and organisational skills
• Excellent IT skills
About CHSW and why join us:
We are an established and highly successful charity providing hospice care for children with life limiting conditions and their families in the Southwest of England.
We offer a flexible work environment, with home working, autonomy to manage your own diary and workload as part of an exciting, professional and creative team we are passionate and proud of the work we do and the real difference we make to the community.
Apply Now:
To find out more please see the job description and person specification on this page.
Closing date: 1st July 2024
Interviews: 11th July 2024
We reserve the right to close this vacancy early If sufficient applications are received, therefore we recommend applying for the role as soon as possible.
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314
Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.
You may also have experience in the following: Lottery Management, Promotion Planning, Revenue Management, Lottery Marketing Manager, Lottery Coordinator, Lottery Administrator, Gambling Compliance, Lottery Regulatory Specialist etc
REF-214 573
We’re looking for a motivated individual with an eye for detail and accuracy to join our growing team at Basis Yorkshire as Financial Admin Assistant. Basis are a unique and vibrant small charity working with women who sex work and women young people being sexually exploited. We need a new member of staff to support us processing regular financial transactions of the charity and supporting the Finance Manager to ensure the organisation is able to monitor its financial risk and compliant with financial procedures in close collaboration and supervision by the Finance Manager.
- Produce and send invoices for payments owed and monitoring of payments
- Reconcile income from bank statements with invoices (credit control)
- Log incoming invoices and other expenditure onto accounting system
- Monitor credit card expenditure including matching up with invoices
- Responsibility for petty cash float and input into the Fin. Administration system
- Support the completion of funding reports and preparation of budgets for funding proposals
- Supporting the wider finance and admin team incl dealing with general enquiries
The client requests no contact from agencies or media sales.
Dear Candidate,
Thank you for your interest in the solicitor role at the Black Equity Organisation.
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change.
BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change.
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism.
In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom.
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO.
Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO.
About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them.
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations.
Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens.
You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities.
In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism
If this sounds like you, please do click apply!.
The client requests no contact from agencies or media sales.