Finance manager jobs in cambridge
Role Summary
As Head of Development, you will define and execute a bold fundraising strategy aligned with our mission and priorities. You’ll develop and strengthen relationships with major donors, trusts and foundations, climate philanthropists, and institutional funders—particularly in the US and Europe.
You will lead the strategic direction for income generation and play a key role in strengthening our visibility in key philanthropic spaces. This role requires entrepreneurial thinking, the ability to work across continents and cultures, and a hands-on approach to building systems and narratives that resonate with diverse funders.
Job Details
Reports to: President and CEO
Department: INT Development
Direct reports: International Fundraising Manager, Grant Writing Manager, Supporter Engagement Coordinator
Location: Remote, possible in the UK, NL, DE, BE or ES - in exceptional cases, potentially US (ET zone)
Hours: full-time
Salary: dependent on experience and location, e.g. £52k- £62k in the UK
Responsibilities
Fundraising Strategy & Innovation:
- Design and deliver a fundraising strategy that scales ProVeg’s income from major donors, climate (and other relevant) foundations, and institutional funders.
- Identify and pursue new revenue streams aligned with our climate and food system mission.
Collaborate with leadership to strengthen our theory of change, donor engagement frameworks, and funding cases.
Donor & Stakeholder Engagement:
- Cultivate and steward relationships with high-net-worth individuals, trusts, foundations, corporate contacts and strategic partners.
- Represent ProVeg in donor meetings and high-level external events.
- Support the Senior Leadership Team and President in managing key donor relationships.
Team Leadership & Development:
- Lead and grow the international fundraising function to increase income, capacity, and global reach.
- Drive team culture and performance, fostering professional development and a focus on measurable outcomes.
Cross-Organisational Collaboration:
- Collaborate with Communications, Programme, Finance, MEL, and Country teams to strengthen our fundraising infrastructure, materials, and processes.
- Ensure effective fundraising data management and internal reporting systems.
Qualifications
Required:
- Minimum 5 years of senior-level fundraising experience, ideally with major donors and foundations in the US and/or Europe.
- Proven track record of securing six-figure + gifts, including new donor acquisition and multi-year commitments.
- Deep understanding of the climate philanthropy and/or food system transformation space.
- Experience working in international NGOs or with cross-country fundraising collaboration.
- Excellent stakeholder management and interpersonal skills across sectors and cultures.
- Strong writing and proposal development skills.
- Entrepreneurial mindset: comfortable building systems, not just managing them.
- Outstanding written and verbal communication skills (minimum C2-level English).
- Strong analytical skills and experience measuring the success of fundraising activities.
Preferred:
- Familiarity with effective altruism and impact-led giving.
- Comfortable engaging in discussions around equity, justice, and sustainability in fundraising contexts.
Benefits of working with us
- A strong organisational focus on personal development, with a designated training budget.
- Provision of a work laptop.
- Flexible, trust-based working arrangements and home-office arrangements.
- Career-development support.
- Mindfulness programme - free Headspace account for you and up to 5 friends or family members
- A workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
- And, last but not least, the opportunity to be part of a great team and work towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 06.06.
First (People & Culture) interviews: 09.-13.06.
Trial task submission deadline: 23.06.
Final (hiring team) interviews: 07.-11.07.
Earliest starting date: 01.08.
Further information
Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!
Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
In this pivotal role, you are responsible for ensuring not only the efficient and effective operation of the organisation, but also the quality of public engagement and the achievement of CSC’s annual direct revenue targets. You help steer and coordinate all of CSC’s workstreams, translating the organisation’s vision into action that is grounded, sustainable, and scalable. Your remit includes oversight of all public and school engagement, operations at the Trinity Centre, and outreach delivery for remote-site pop-ups.
People and talent management sit at the heart of this role. CSC is powered by an exceptionally skilled, passionate, and committed team, and your primary responsibility is to create the conditions in which they can thrive. You coordinate planning across functions, define clear pathways forward, remove obstacles, and keep priorities aligned—empowering others to do their best work.
You are a thoughtful, supportive, and trusted leader—respected for your fairness, clarity, and calm. You set high standards, not through pressure, but by fostering a culture of growth, accountability, and mutual respect. You understand the value of developing individuals and teams, nurturing talent while keeping the organisation agile and focused.
Empathy, clarity, and accountability are central to your leadership approach. You bring a “firm but fair” ethos to everything you do—balancing care with rigour, and ensuring people feel valued, heard, and united in purpose.
You lead CSC’s budgeting, cost control, and direct revenue generation, working closely with the Finance Director to oversee all financial operations. Beyond finance, you are responsible for maintaining and evolving the IT and business systems that underpin CSC’s day-to-day operations—ensuring the organisation can coordinate effectively, track progress, and resolve issues with a solutions-focused mindset.
Leveraging Cambridge’s world-class deep-tech ecosystem, you help ensure CSC remains at the forefront of best-in-class management systems and processes. You assess their potential for cost-effectiveness and operational value before planning and managing implementation.
You also work in close partnership with the CEO and Board to identify organisational risks and develop robust mitigation strategies—ensuring CSC remains resilient, responsive, and well-positioned for the future.
Key Responsibilities
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Oversee the implementation of CSC’s annual operational plan, aligning delivery with strategic priorities, managing budget adherence, and reporting quarterly to the Board on progress and performance.
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Oversee the organisation’s engagement with the public, schools, and local communities, including activity at the Trinity Centre and through outreach initiatives.
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In coordination with fellow Directors, support the CEO in translating their vision and strategy into actionable workflows by setting measurable goals, assigning clear ownership, and guiding team leads to develop practical delivery plans—overseeing progress and ensuring alignment throughout.
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Develop and maintain a corporate dashboard that provides a clear, at-a-glance view of the organisation’s performance against its annual plans—offering an ongoing health check throughout the year.
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Ensure regular, focused cross-team check-ins are in place to support coordination, align workflows, and provide timely visibility of upcoming activities and priorities.
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Line-manage the Visitor Experience Manager and Engagement and Logistics Lead.
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Support the Visitor Experience Manager in setting and achieving annual direct revenue targets, while ensuring Cambridge Science Centre serves as a vibrant showcase of the organisation’s brand and values.
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Support the Engagement and Logistics Lead to ensure the delivery team is well-trained, motivated, and equipped to deliver high-quality engagements. Oversee the development of fair and forward-planned rotas, and ensure any unassigned delivery capacity is allocated in a way that maximises value for CSC while supporting individual development and growth.
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Support the Outreach and Innovation Manager to integrate their team’s workflow with that of the Delivery and Visitor Engagement team.
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Ensure that each team member has a clearly defined individual development plan reviewed and agreed annually, with regular check-ins to keep progress on track and ensure ongoing support throughout the year.
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Set and regularly review CSC’s corporate policies to ensure they remain current, relevant, and understood by all staff.
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Ensure all staff receive appropriate training to maintain a safe, low-risk environment for both colleagues and the public at all times—covering safeguarding, health and safety, de-escalation, and emergency procedures.
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Review all CSC contracts at key development stages to ensure commitments are clearly understood, feasible, and aligned with the organisation’s capacity to deliver.
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Oversee CSC’s contractual fulfilment and organisational risk management, including asset tracking and oversight in coordination with the Visitor Engagement Manager and Product Development Officer. Work alongside the Finance Director to maintain and review the company’s risk register on a six-monthly basis, ensuring risks are monitored and mitigated effectively.
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Oversee the implementation and ongoing management of IT, HR, and business systems—ensuring effective staff training, consistent usage, and accessible support to maximise organisational efficiency and impact.
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Manage CSC’s documentation policies, digital archiving, and workspace structures (e.g., Google Drive), including the assignment and oversight of access permissions to ensure clarity, security, and ease of use.
Person Specification
Essential Criteria
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Brings a solutions-oriented mindset and a practical, inclusive approach to problem-solving, underpinned by a positive and collaborative “can-do” attitude.
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A seasoned line and team manager who leads with a “firm but fair” ethos—valuing clear communication, personal accountability, and empathetic leadership to foster a supportive and high-performing team culture.
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Proven experience overseeing spaces, systems, and logistical operations, preferably within a public venue environment, with a strong understanding of the practicalities of day-to-day visitor management and operational delivery.
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An inclusive and approachable leader with a natural curiosity, you foster an open-door culture and ask the right questions to help people and teams explore ideas and reach effective solutions.
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You are detail-oriented and methodical, ensuring that planning is assigned, completed, and maintained. You work well in advance to create plans that are clear, comprehensive, and easy to follow—making sure everyone understands their role and is committed to achieving shared goals.
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Excellent verbal and written communication and presentation skills.
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Confident and literate in IT networks and business systems, with the ability to navigate, implement, and support digital tools that enhance organisational efficiency.
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Driven to deliver timely, high-quality outcomes in everything you do.
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Proven ability to adapt quickly and effectively to changing priorities.
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A commitment to equity, diversity, and inclusion.
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A collaborative work ethic that enables you to work effectively with colleagues and partners across a diverse range of projects and disciplines.
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Achieve a satisfactory enhanced DBS check.
Desirable Criteria
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Proven experience managing public engagement across multiple sites, including coordinating dynamic pop-up exhibitions and events.
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A keen interest in staying informed about global developments and emerging trends in science, technology, engineering, and mathematics.
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Customer service skills and experience.
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A qualification or training in business or operational management would be advantageous, but relevant experience and skills will also be highly valued.
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Full clean driving license
Working Conditions
The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).
In addition, there will be travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England.
We offer the option of flexible hybrid working where and when possible.
Advancement Opportunities
CSC invests in its staff through a structured career-planning framework. As a senior staff member, your training will focus on developing best practice within the areas you manage, tailored to both organisational goals and your professional growth. These individual development opportunities are reviewed and planned annually, ensuring your continued progression and alignment with CSC’s strategic objectives.
Standard working hours are 7.5 hours per day
Parking and bike storage are available at both CSC locations.
Benefits include:
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25 days annual leave, plus Bank Holidays
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Mental health support in partnership with BetterHelp
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Contributory pension scheme
Recruitment Process and Timeline:
To apply for the position of Director of Operations and Engagement at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.
At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.
The client requests no contact from agencies or media sales.
Job Title: CEO
Reporting To: Chair of Trustees
Salary: £50,000 Pro Rata
Working Hours: 28 hours per week (4 days). Job share applications will be considered.
Location: Hybrid/ Prepare to travel to London several times a year for industry events. Prepared to travel to other destinations in the UK on occasion.
Contract Type: Permanent
About Us
Safer Waves was set up in 2019 to provide support to merchant seafarers who have experienced sexual assault, sexual harassment or gender discrimination on board.
Safer Waves provides an anonymous email support service, run by volunteers who are trained in responding to disclosures of sexual violence, and who understand the specific challenges experienced when these events happen onboard a vessel.
We work with shipping companies, industry leaders, law enforcement and maritime training providers to raise awareness of sexual violence within the maritime industry, and to improve the support that is available to seafarers who experience it.
Job Purpose
For the first 5 years, Safer Waves has been a volunteer-led organisation. We are now in the exciting position of being able to recruit a CEO, and we are looking for an individual who has the passion to see this new organisation thrive in the maritime welfare sector.
As the head of a small and rapidly developing organisation, the CEO role will be extremely varied, with the opportunity to shape the organisational structure as needed. The CEO will work closely with the trustee board and Operations Manager to deliver the strategy, improve sustainability and financial resilience, manage risk and deliver high-quality services to our beneficiaries.
We are a growing organisation, and this is a unique opportunity to grow and innovate with the organisation and to contribute to our future success. Applicants will need to be prepared to take on a wide range of tasks at the outset including compliance, accounting, training, public speaking, banking, leading volunteers, engaging with external partners and funders, overseeing the website and email service and many other tasks.
Responsibilities & Accountabilities
The CEO reports directly to the Trustee Board and is responsible for the following:
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Strategy: Shape and deliver the charity's strategy over the next five years, whilst also ensuring the day-to-day running of the charity remains effective.
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Finance: Maintain and develop relationships with funders, and find new funding streams for the charity. Prepare budgets and control spending accordingly.
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Risk management and compliance: Work with the trustees to ensure strong governance, including effective management of risks and compliance with current legislation.
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Relationships: Build and maintain relationships with international organisations including charities, shipping companies, law enforcement and government agencies among others.
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Line management: Manage staff and volunteers
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Communications and Outreach: Work with the Operations Manager, Trustees and volunteers to raise the profile of the charity and increase the number of seafarers reached
Person Specification
Essential
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Experience in being self-sufficient and driving progress, ideally in a business or charity setting.
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Senior Management Experience
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Able to demonstrate alignment with the core values of Safer Waves.
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Knowledge and understanding of supporting survivors of sexual violence
Desirable
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Experience working in the charity sector.
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An understanding of the maritime sector
Your cover letter should address and provide evidence to support each of the essential criteria and the desirable criteria if applicable.
Supporting Seafarers Facing Sexual Violence at Sea
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.
Send less to landfill and more to a good cause
A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.
We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.
A unique opportunity – about the role
This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual.
As part of this role, you will:
Manage day-to-day app activity
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Review and manage business ‘offers’ and charity ‘needs’
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Provide the first response to inbound enquiries and support questions
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Verify eligibility of new charity sign-ups
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Process premium business account purchases and renewals
Support regional volunteer teams
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Onboard and train new volunteers
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Coordinate volunteer activity across the regional teams
Support ad-hoc projects, for example:
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Assist with the introduction and adoption of new app features
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Coordinate in-person events and conferences
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Conduct research for growth and partnership initiatives
Lead operational maturity and process improvement
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Identify opportunities for automation and self-service to enable us to scale efficiently
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Identify and implement ways to scale volunteer activity
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Own the reporting of KPIs (e.g. app activity)
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Develop and maintain policies for business regulations and compliance
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Establish basic employment/HR processes (for you to become employee #1)
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Assist with and simplify bookkeeping and financial reporting
About you – who we're looking for
This is a broad and varied role of critical importance to the smooth and effective running of the charity.
Your experience:
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Entrepreneurial (ownership and development of an idea)
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Project management (formal or informal)
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Business operations (finance, HR, regulatory)
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Communications and teamwork
Your skills:
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Excellent organisation and planning skills, comfortable managing multiple competing priorities.
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Excellent digital skills, comfortable with learning new technologies.
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Excellent communicator, presenting complex information clearly in verbal and written form.
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Critical thinker, able to identify improvements to the way we work.
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Self-starter and a fast-learner.
Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.
Experience with the following applications is not required, but would be an advantage:
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Google Workspace (Mail, Chat, Docs)
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Zoom, Google Hangouts
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Stripe, Xero
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Google Looker / Big Query
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The A Good Thing app, naturally!
How we work
This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.
We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Head of Grants
Are you a visionary leader who can turn ideas into reality? Do you have the drive to manage complex projects, inspire teams and create lasting impact on a national scale? Do you love giving charities money? If so, we want to hear from you!
This is a remote working role offering part-time hours, on a permanent basis.
Position: Head of Grants
Location: Remote/London
Hours: Part-time (4 days per week)
Salary: £50,000 - £55,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 5pm 16th May 2025
About the Role
This role is key to shaping how the organisation maximises impact over the next 5 years, delivering on ambitions for the 2024-2029 Strategy. The aspiration is to help 10,000 young people at risk or experiencing homelessness, to reach their full potential.
By working with key players in the youth homelessness landscape, like-minded organisations, and embedding the voices and experiences of young people in this work, you will help maximise social impact and deliver £150m in social value by March 2029.
You will ensure the charity is the best possible grant funder in the field, thoughtful, diligent, transparent and efficient, as it works with the very best charities across the country deliver vital support to young people facing homelessness.
You will be in charge of grant programme design, development, and delivery in line with the new strategy. You will have the opportunity to work on new programmes and ideas, and to gather data and insight from this vital work (and other sources) that will help both future grant-making and our influencing work nationally.
About You
Whilst grant-making experience would be helpful, what truly matters is your ability to strategically lead and drive projects that deliver impact. You’ll be at the forefront of developing and delivering new programmes, ensuring they align with key targets while bringing innovative ideas to life.
This role is not just about achieving KPIs, it’s about leading teams to achieve results. You will have experience of delivering presentations, developing ideas and projects collaboratively, and using data-driven insights to shape future projects and influence decision-making at a regional or national level. Strong project management, monitoring, and evaluation skills are key in this role, as are those of team- and partnership- working.
If you are a senior leader looking for your next role, then we would love to hear from you.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).
You may have experience in other roles such as Grants, Impact, Grants and Impact, Head of Grants, Head of Impact, Head of Grants and Impact, Impact and Innovation, Director of Grants, Director of Impact, Director of Grants and Impact.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising lead (fixed term 12-month contract, 0.4 FTE i.e. 14 hours a week)
JustMoney Movement is seeking a part-time Fundraising lead to help us grow a more sustainable funding base. The role will work with senior staff to develop our strategic case for support to target small organisational/ institutional donors (£1-5k grants/ donations).
We are a Christian charity using education and advocacy to work towards our vision of a fairer, greener future, through the transformation of our financial system and wider economy. We want to grow and diversify our funding base, reducing our dependence on a small number of grants, and building a movement of allies who feel part of the community and are willing to financially support it.
The Fundraising lead will work with senior staff to develop a case for support for our overall strategy and use this to target small organisational/ institutional donors including small trusts; corporates and organisations; and churches.
Role description
· Grade 3.1 expected FTE salary £35,700 pro-rated to 0.4 FTE/ 14 hours a week = £14,280 (subject to annual inflationary pay review).
· Fixed term 12-month contract. This post has funding for 1 year. If successful, there could be scope to extend the role for longer.
· Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK, for which expenses will be payable. This role is equivalent to 2 days a week but hours can be worked flexibly through the week.
· This role requires applicants to have the right to live and work in the UK.
· Whilst this is advertised as a staff role, we would consider applications from consultants taking on the role as part of their portfolio.
Please apply via Charity Job with your CV and a cover letter outlining how you meet the person specification below, by 9am on 2 June 2025. Interviews (via Zoom) will be on 9 or 10 June.
Role Requirements
· Develop and deliver JustMoney Movement’s core fundraising strategy for small organisational/ institutional donors (donations/ grants of between £1-5k) targeting small trusts, organisations, corporates and churches.
· Work with senior staff to create a ‘case for support’ for JustMoney Movement’s overall strategy.
· Identify, develop and steward relationships with aligned small trusts, organisations, corporates and churches (in conjunction with other staff, especially the Executive Director [ED] and Director of Movement Building [DMB]).
· Design and implement the initial year of an annual programme of fundraising communications with these audiences including proposals, stewardship and reporting.
· Work closely with the ED and DMB to ensure prospects are passed on for a bespoke approach where appropriate.
· Help to set realistic targets for the ‘foundation’ 12/18 months, and take responsibility for meeting these, providing regular updates to senior staff and trustees.
· Maintain contacts and work with others in the team to develop appropriate systems and processes to support this area of fundraising.
Person specification
Essential
· Empathy with JustMoney Movement’s vision and work.
· Experience of leading one or more of the following areas of fundraising for a charity:
o Small trusts and foundations
o Corporate/ organisational
o Churches
· Experience of developing a Case for Support.
· Creative and imaginative thinker finding new opportunities to reach new potential funders.
· Exceptional organisational skills, including attention to detail and the ability to multi-task.
· Persuasive written and verbal communication skills.
· A strong “can-do” attitude, combining practical, hands-on skills with a strategic mindset.
· Ability to work collaboratively within a small team, as well as working independently.
· An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.
· As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and will demonstrate a commitment to the mission, principles, values and practices of the organisation.
Ideal
· Experience of working in a Christian charity or church setting
· Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework
Please download the recruitment pack and use the information to submit a cover letter with your CV outlining how you meet the person specification. The recruitment closes at 9am on 2 June 2025. and interviews will take place via Zoom on 9 or 10 June.
We aim to be the go-to organisation for Christians and churches who want to connect faith, money and justice to seek a fairer, greener world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Training Administrator provides overall administrative support to Bild’s Workforce Development & Qualifications as well as being the first point of contact for Respond training, from enquiry through to the end of the training taking place and managing any issues that arise.
This includes general training enquiries, drawing up training contracting agreements, coordinating trainers, setting up training arrangements, collating evaluations, booking of trains and venues, and refreshments. Communicating with participants and trainers regularly and troubleshooting where necessary.
The Training Administrator ensures the customer journey is sensitively managed and the training enquiries and bookings are effectively managed from referral or enquiry to delivery.
The Training Administrator works with Responds Lead Trainer and is responsible for the operational delivery of the current external and internal training programme.
They will both manage and administer all bookings and must therefore have strong administrative and organisational skills
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.