Are you a service co-ordinator looking for a new and exciting challenge? Would you like to support people with a visible difference across Scotland.

We are recruiting for a Skin Camouflage Co-ordinator that will take the lead in delivering the Skin Camouflage Service across Scotland working with colleagues across the organisation .

You will have experience of supporting volunteers accompanied with excellent organisational and communication skills. The service is in an exciting phase and about to embark on a transformational year and your experience of developing strong and productive relationships with partners including the NHS, local authorities and third sector organisations will be invaluable.

Key objectives of the role:

1. Day-to-day co-ordination of the Skin Camouflage Service (SCS) in Scotland, liaising closely with the Head of Skin Camouflage Service on service innovation and continual improvement.
2. Volunteer recruitment, training and co-ordination of Practitioners (SCPs),
3. Clinic administration of all SCS appointments in Scotland, from enquiry/referral, appointment to completion, ensuring that all quality and operational KPIs, data management and evaluation requirements are met.
4. To support the Head of Scotland in engaging and developing a range of stakeholders to ensure excellent referral relationships with healthcare professionals, third sector and local authorities.

We are looking for someone with:

• Demonstrable experience of engaging and developing relationships with healthcare professionals, local authorities and local providers.
• Previous volunteer management or co-ordination experience or equivalent.
• Excellent verbal and written communication skills
• Excellent organisational skills and a systematic approach to work with the ability to prioritise between competing demands.
• Strong commitment to Changing Faces values, vision and purpose and to keeping the voices of people with visible differences at the heart of all work.

If this sounds like you – we would love to hear from you.

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equity, we are particularly seeking applications from People of Colour/ BAME people. We are always open to conversations about flexible working. 

About Changing Faces:

Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.

Changing Faces provides unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.

Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships. We are going through an exciting period of change and development across the organisation.

Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want.

Contract: Full time (37 hours per work).

Location: Home-based with travel across Scotland as required

Starting Salary: £26,868

Closing date: 10am Monday 22ndMarch 2021

Interviews: w/c 29th March 2021

Application method: Please download the attached Job Description and provide a full CV and a comprehensive supporting statement, with clear demonstration of how you meet each point of the person specification and job requirements. Please do let us know where you saw the role advertised too.

For more information, please visit the Changing Faces Website

Job Purpose

As part of the Systems and Database Support Team, provide support to users across the University of alumni and supporter data, the Raiser's Edge database, and other fundraising and alumni engagement IT systems and platforms.

Maintain the quality of the data stored within the Raiser's Edge database by reviewing data quality issues, data management processes and coordinating user training across platforms, as well as managing large-scale data uploads and extracts, including graduation and regular giving data.

Main Duties 

1. Provide operational support to users across the University of alumni and supporter data, the Raiser's Edge database, and other fundraising and alumni engagement IT systems (including but not limited to the Raiser’s Edge CRM, Net Community, Net Community based web pages, Online Giving, Graduway careers mentoring platform and reporting and visualisation platforms). Independently respond to and support user needs, and work with the Support Team Leader to create and implement longer term workplans.

2. Oversee and maintain the data in the D&A Raiser's Edge database by means of regular and consistent checks to ensure the data is of a high quality at all levels and covering all functions, identifying problem areas and working with relevant colleagues to implement solutions. Carry out large-scale data cleaning tasks in response to data quality issues identified by regular checks.

3. Coordinate and carry out large-scale data uploads to the database, including the bi-annual graduation data imports as well as other bulk data imports such as telephone fundraising outcomes.

4. Produce segmented data sets in support of key D&A functions including regular giving, alumni engagement, and major gift fundraising.

5. Working with the Support Team Leader, coordinate and deliver user training on IT systems and data management functions, covering both new starts but also continually reviewing any data and IT training needs including those raised by issues identified from data quality checking and ongoing user support, ensuring these inform training programmes. Ensure that training meets user needs while contributing to improvements in data quality and use of systems.

6. Build and maintain accessible training and support resources, to improve levels of user confidence and support and to facilitate assessment and development of knowledge.

7. Regularly review data-management and system-related processes, ensuring those processes remain fit for purpose and are user-friendly, coordinating the update of user support documentation to ensure these processes are fully documented. Ensure process documentation is suitable for supporting business continuity.

8. Review and improve management of records on the database, ensuring data has a consistent structure and supports and informs the activity of relevant colleagues.

9. Be prepared to undertake projects appropriate to the grade of the role but that might fall outside its direct remit, as required by the line manager, Director and/or Vice Principal External Relations.

10. Participate fully as a member of the Development & Alumni and External Relations teams, ensuring strong links and good working relationships.

Development & Alumni forms part of the University's External Relations Directorate which also includes UK/EU Recruitment, Access & Admissions, International Recruitment & Partnerships, Short Courses and Marketing.

Assists in managing, monitoring and maintaining the University's alumni and supporter constituent records (held within the Raiser's Edge Database and other IT systems) including Management of the General Council Register to enable the University to fulfil its statutory obligations.

c300K records of alumni and supporter data (c180,00 contactable), increasing each year by approximately 7,000 new records. Complex records containing personal data representing life-long relationships with multiple and overlapping relationship connections to the University (alumnus, donor, trustee, staff/former staff member, recruitment/careers volunteer, Hunterian Friends member, prospective supporter etc). Managing its use in support of the University’s goals in raising philanthropic funds (for research, teaching, capital projects and student projects); enhancing reputation; advancing student recruitment and student employability. Includes c15,000 records which represent relationships worth several millions of pounds to the University and of significant reputational value.

There are currently c12,000 members on The Network (the online alumni-student portal) and c5000 of these are alumni.

Responsible for providing user service support for 50+ users in alumni and fundraising roles and selected additional users across the University (e.g. Principal's Office, Hunterian, Careers).

The compliant and confidential management of personal data is required.

Knowledge, Qualifications, Skills and Experience 

Knowledge & Qualifications

Essential 

A1 Either: Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role. Or: Scottish Credit and Qualification Framework level 7 (Advanced Higher / Scottish Vocational Qualification level 3, Higher National Certificate) or equivalent in a financial/accountancy subject, and experience of personal development in a similar role.

A2 Good working knowledge of delivering services within a wider IT service environment.

A3 Good working knowledge of relational databases.

A4 Strong understanding of database design and data querying.

A5 Understanding of process mapping and developing efficient business processes.

A6 Understanding of IT management and service delivery in a fundraising and engagement context.

A7 Good knowledge of privacy and data protection issues and legislation and their application to the use of alumni and support data.

Desirable 

B1 Knowledge of Raiser's Edge database

B2 Knowledge of the University of Glasgow and/or fundraising sector.

Skills

Essential

C1 Excellent IT skills with the ability to deliver service across all IT systems, and the ability to learn new systems and applications.

C2 Excellent technical CRM skills.

C3 Web publishing skills using Terminal Four, XML, HTML, CSS.

C4 Ability to manipulate and manage large data sets.

C5 Ability to determine short-term priorities, organise and prioritise workload, and react to changing priorities.

C6 Ability to work to strict deadlines and under pressure.

C7 Well developed analytical and problem solving capability

C8 Initiative and judgement to resolve problems independently.

C9 Excellent attention to detail and high degree of numeracy.

C10 Ability to present information clearly and concisely, both verbally and in writing

C11 Strong customer service focus with the ability to communicate clearly verbally and in writing, to clarify requirements, and assess and respond effectively to user and stakeholder needs.

C12 Strong team player, with confident, respectful and professional manner and ability to work proactively and collaboratively across teams to build effective relationships with colleagues at all levels.

Desirable 

D1 Raiser's Edge skills

Experience

Essential 

E1 Experience with Raiser's Edge or similar sector database in a fund-raising and alumni relations environment.

E2 Experience of user support

E3 Experience of working in a team environment

Desirable 

F1 Raiser's Edge experience

Job Features

Planning and Organising

To plan and organise a large and varied workload, covering a variety of short, medium and long term projects, ensuring that they are completed in an efficient and timely manner, whilst at the same time responding effectively to more immediate user needs. Responsible for implementing data, database and IT-related solutions to fulfil long-term development requirements.

Decision Making

Day-to-day decisions regarding best practice in data handling and efficiency. Determine most effective procedures for ensuring smooth running of all data management and IT platform-related activities. Advise on data and IT-related solutions for Development and Alumni functions. Deciding when to escalate issues.

Internal/External Relationships

Internal

• Day to day working relationships with Support Team colleagues who provide user facing support for services.

• Regular contact with all university users, up to Directorial level, to support IT and database use and to formulate plans for data management delivery

• IT services and managers of other University systems

External

• External software suppliers to progress and prioritise service issues.

Problem Solving

To provide support for any data, database, or IT software or procedural query, escalated as appropriate from the Support Officer or Support Assistant. Provide first line response to conflicts of prioritisation, or service provision, using judgement escalate issues as appropriate.

Standard Terms and Conditions

Salary will be on the Management, Professional and Administrative Grade, level 5, £22,417 - £26,715 per annum.

This post is full time (35 hours per week) and offered on an open ended basis.

New entrants to the University will be required to serve a probationary period of 6 months. (The successful candidate will be eligible to join the National Employment Savings Trust (NEST) Pension Scheme.

It is the University of Glasgow's mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.

We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equality.

The University of Glasgow, charity number SC004401.

Cancer Awareness Nurse - Scotland

Location: Greater Glasgow and surrounding area (within 35 mile radius). Nurses will be based regionally but will be required to travel to other areas in the UK for short periods.

Salary: £27,000 - £30,000 per annum (full time equivalent) plus car allowance

Hours: Part-time, 28 hours per week

Contract: Permanent

Application deadline: We will be reviewing applications as they come in so early application is strongly encouraged to avoid disappointment. This role will close once the position is filled.

Interviews: Interviews will begin week commencing 25th January 2021 and will be held virtually.

Training dates: The successful post-holder will need to attend staff training on 8th-11th March, and campaign training at 15th-18th March. Training will be held virtually.

Apply your nursing experience to a new challenge for 2021 and help us beat cancer!  

Our Cancer Awareness Roadshow plays a vital role in achieving our vision of beating cancer. We travel to the heart of communities talking to over 60,000 people every year about cancer. Our nurses directly reach people most in need, helping people to take steps to reduce their risk of cancer through lifestyle changes and supporting them to maintain those changes lifelong. If you’ve got an interest in health promotion and you are an excellent and confident communicator then this could be the perfect opportunity for you!

About the role

We’re looking for a motivated Nurse to be part of our team in Scotland to work on our regular indoor Roadshows. In this influential role, you’ll…

• Work as a core part of our cancer awareness team to engage people face-to-face, providing information on cancer prevention, screening and early detection

• Organise and deliver cancer awareness presentations and training to community groups and support other public health initiatives

• Manage team Twitter account – posting regular updates on the team’s activity and growing the team’s social media contacts as appropriate.

• Collect and input data to evaluate local engagement activities

• Get involved with other cancer awareness outreach activity in the local community

• Manage a team of Health Awareness Volunteers and support them to be involved with cancer awareness activity where appropriate

To see a full job description please click here: https://adobe.ly/2Yd7bbV

You’ll be mainly based in Glasgow and surrounding areas within a 35 mile radius, visiting communities who are at higher risk of cancer.

About us

Our Cancer Awareness Roadshow was founded in 2006 in partnership with Ronan Keating and the Marie Keating Foundation. It plays a vital role in achieving our vision of beating cancer sooner by directly reaching people most in need with tailored health messages, encouraging them to make positive changes to their health and signposting to local health services. The Roadshow currently consists of three mobile units that visit some of the UK’s most deprived and diverse communities where cancer incidence and mortality rates are significantly above average. For more information on the Roadshow please see the Cancer Research UK Roadshow Website. Our regular Cancer Awareness Roadshow was developed off the back of the Roadshow in 2015, to enable us to have more in-depth ongoing conversations with people, to help them to sustain change in a supportive environment. The Glasgow activity is a regular indoor Roadshow only model, with a usual pattern of three days a week of Roadshow sites and one admin day.

About you

 To join us we’re looking for…

• A registered Nurse with an NMC registration

• Excellent verbal communication skills, including an ability to engage people in conversation and to use motivational interviewing techniques

• Strong writing skills

• Excellent organisational skills with a strong administrative background

• A good understanding of the challenges associated with targeting hard to reach groups and addressing health inequalities

Cancer Research UK will provide introductory training and orientation. As part of your application we’d like you to upload a CV and you will be asked to answer a few short application questions relating to your experience and skills.

The Foreign, Commonwealth & Development Office (FCDO) is seeking an exceptional Director of Internal Audit & Investigations (SCS2), responsible for providing an independent assurance, investigations, counter fraud and safeguarding investigations service to FCDO in line with international audit and investigators standards.

The Foreign & Commonwealth Office (FCO) and the Department for International Development (DfID) merged on 1 September 2020 to form the new Foreign, Commonwealth & Development Office (FCDO). The FCDO pursues our national interests and projects the UK as a force for good in the world. It promotes the interests of British citizens, safeguards the UK’s security, defends our values, reduces poverty and tackles global challenges with international partners. This is a unique career opportunity to take up a stretching, high-profile and business critical SMS/SCS2 position within the newest ministerial department.

The FCDO employs 17,300 staff in diplomatic and development offices worldwide, including in 280 overseas embassies and high commissions. Their UK-based staff work in their joint headquarters in King Charles Street, London and Abercrombie House, East Kilbride (and you may be based out of either with travel to both expected).

Operating at the centre of world events, this newly created role will be demanding and rewarding in equal measure. You will form a key part of the senior leadership team reporting into the Director General, Corporate & Finance; your duties will include: 

• Bringing together two legacy audit and investigations teams into a single team, developing a single audit and investigations approach that reflects the risk profile of the new FCDO, and establishing a new structure and operating model.
• Leading a world class independent internal audit assurance service within FCDO.
• Leading a centre of expertise on safeguarding investigations, providing independent and objective investigations, quality assurance and oversight of allegations of sexual exploitation, abuse and harassment within FCDO and across the programme portfolio.
• Delivering an annual programme of risk-based audits, management assurance and consultancy at home and overseas; attending ARAC meetings; and providing an evidenced annual opinion on departmental risk management, governance and internal control.

To succeed in this outstanding role, applicants must demonstrate evidence and proven examples across the following essential selection criteria:

• Strong track record of leading and delivering a high-quality, strategic risk-based Internal Audit programme in a large complex organisation, managing relationships between departments and their sponsored bodies;
• A professional qualification in Internal Audit or Accountancy (i.e CMIIA, CCAB or equivalent), with a sound understanding of best and modern counter fraud practice in compliance with the Conference of International Investigators’ standards or equivalent;
• Strong corporate and team leadership experience, including leading transformation, change and capability building. Experience successfully leading strong professional teams and managing own and team resilience within a complex working environment;
• Track record of working across counter fraud and/or safeguarding investigations and internal audit issues, managing sensitive and difficult issues, both within the UK and overseas; Experience of delivering investigations into allegations concerning sexual exploitation, abuse and harassment, and sensitivity to the complexities associated with these cases;
• Experience building effective relationships and influencing a diverse senior stakeholder community to adopt good practice internal controls and risk management processes.

This role is available as full-time but flexible working arrangements including job share arrangements may also be considered. The successful applicant will have access to the Civil Service pension scheme, 25 days per annum leave allowance and be required to work a minimum of 37 hours per week.

For an informal confidential discussion about the role please contact Tim Salmon at Allen Lane.

Requests for the candidate pack and application submissions (CV, supporting statement of no more than 2 sides and diversity form) should be submitted to Allen Lane.  It is mandatory that your application includes a completed diversity monitoring form.

Please note, for security and intelligence purposes, this post is reserved for British citizens.

Closing date for applications: 9am on Monday 15th March 2021.

The FCDO is an equal opportunity employer.  We value diversity and inclusion, and want our workforce to reflect the communities that we serve.  We are also committed to creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

The Civil Service Commission provides assurance that selection for appointment to the Civil Service is on merit on the basis of fair and open competition.