Financial manager jobs
We have an opportunity for a Customer Specialist to join our Complaints Team in Hertford.
This is a full-time permanent role with a starting salary of £27,000 - £35,000 a year depending on experience.
The Role
As a Customer Specialist you'll manage each case from the date of the original complaint through to its resolution. You will take ownership, making sure you stay customer focused throughout
As part of the Complaints team, you'll:
- Work closely with our teams and third parties to coordinate their resolution efforts, ensuring the customer's complaint is properly addressed
- Engage with our customers to understand how the issues are affecting their lives and prioritise your caseload accordingly
- Work with and influence colleagues, agreeing and delivering what needs to be done to achieve timely, fair and equitable resolutions
- Provide customers with regular updates on the progress of their complaint
What you'll need:
- Emotional intelligence and active listening skills
- Strong customer service and excellent communication skills
- Attention to detail and ability to work to deadlines
- Resilience, confident and assertive
- The confidence to influence others, make decisions and come up with solutions
This role is ideally suited to individuals who have worked on the front line of customer service and have an understanding and appreciation of some of the challenges our customers may face. This doesn't need to have been in a housing environment.
What you'll get from us
As a member of the Customer Complaints Team you'll be part of a friendly, motivated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
We are looking for someone to lead our home energy retrofit services, instilling a culture of high performance and outstanding results. You will have retrofit experience which will help to build our paid-for whole-house retrofit services, secure funding through publicly funded programmes and identify wider funding opportunities. Working with the Director of Household Energy Services (HES) and as a member of the HES Leadership Team, you will deliver a clear vision and strategic direction for the retrofit team. You will also participate as a member of the wider Senior Management Team (SMT).
Pay and conditions
- The role is full-time (37.5 hours per week) however, we are prepared to be flexible and will accept offers from those who would prefer part time work of 30 hours.
- The salary will be £48,726 to £58,365.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Oversee key aspects of retrofit delivery in the HES portfolio, including resource utilisation and workload planning, project monitoring and evaluation.
- Ensure retrofit staff in the HES team remain utilised by other departments and are sufficiently supported to deliver their work and reach their potential.
- Ensure that organisational planning systems are up to date and provide an accurate report to the Director of HES and the SMT.
- To work with retrofit project managers to help maintain effective financial controls of our retrofit projects, and provide the Directors of HES and Development with up-to-date projections of spend and expenditure.
- To take responsibility for the quality of outputs of the HES team’s retrofit work, including timely reporting to project partners and funders.
- To oversee line management and professional development of all retrofit staff.
- To work with the Director of HES to identify and create new opportunities for CSE to deliver our strategic objectives in relation to retrofit.
- To provide strategic direction to all large retrofit projects and contribute to the delivery of specific projects as relevant, and to enable the provision of retrofit expertise to other projects across CSE..
- To provide input to the organisation’s business plan with respect to retrofit opportunities and services for the year ahead, forecasting staffing needs and helping to establish the 3-year budget for the team.
- To share with other Heads of Team collective responsibility for the day-to-day operation of the organisation, representing the HES team’s retrofit work as a member of the SMT.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths/English GCSE or equivalent.
- Knowledge of a range of energy efficiency and low carbon technologies.
- Knowledge of the policy framework and funding landscape for retrofit programmes
- Extensive experience of delivering retrofit project services or programmes.
- Experience of working with installers of energy efficiency measures and low carbon technologies.
- Experience of developing new projects and services that offer energy efficiency measures and low carbon technologies to householders or businesses.
- Line management experience.
- Excellent reporting and analytical skills.
- Excellent written and verbal communication skills, experience of writing effective technical or non-technical summaries of complex issues.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent via the email address in the 'Information for Applicants'.
The closing date for applications is 5pm on Friday 12 September 2025.
If you have not heard from us by Monday 15 September, please assume that your application has been unsuccessful.
Interviews will take place in-person at our offices in Bristol on Wednesday 17 September 2025, though subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease?
We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies.
About the role
As our Head of Product, you’ll:
- Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies.
- Lead product strategy and execution across multiple disciplines, and product portfolio.
- Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives.
- Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
- Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer.
About Technology at BHF
Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation.
We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes.
Working arrangements
Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring:
- Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation.
- A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies.
- Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders.
- Deep understanding of customer needs, market trends, and emerging technologies in health and research.
- Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with.
How to Apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.

ID: 1413 - Job title: Community Development Co-ordinator/Community Connector
Service: Charteris Centre CommUnity Development.
Salary: Grade 2 point 16 –19: £24,971 - £27,504 FTE per annum (£20,246.76 - £22,300.54 per annum, pro rata)
Location: Woodfield Park Community Centre – Welland. Peterborough
Hours: 30 hours per week (part time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 200 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
Woodfield Park CommUnity Project is a new and developing project which aims to bring together residents and support social cohesion through developing and delivering a varied programme of activities delivered from the Community Centre which will provide a space for residents to meet and build relationships.
Summary of job:
To work to core community development principles with community empowerment central to all work; - Supporting residents and local communities to play an active role in their community - and encouraging resident involvement in decision making - promoting integration and cohesion within and between communities in the Welland area.
This post will support local groups and organisations to initiate and develop services that enable the community to build their own capacity.
Permanent
Your skills
• We are looking for someone who is passionate about engaging with local communities and coproduction and can quickly establish a network of contacts with key workers in the community from the public, private and voluntary sectors. We want someone who can work with the local community to support and encourage their involvement in local needs led service development including establishment of relationships and mechanisms that support effective consultation and engagement with the local community to support meaningful involvement in decision making processes for the development of services.
Main Requirements (for details check the job description and person specification):
• Educated to level 3 or above with a recognised professional qualification in community engagement/development work, health, education, or equivalent experience within these fields.
• Experience of recruiting, managing, and retaining volunteers.
• An understanding of how social exclusion, deprivation and marginalisation impacts upon communities, families, and individuals.
• The ability to produce good quality written reports and materials.
• Strong interpersonal skills; the ability to establish productive relationships with elected members, external organisations and local residents;
• Experience of establishing and supporting the development of volunteer led committees/ steering groups.
• Understand the importance and principles of community involvement, participation and co-production.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
- enhanced paid sick leave and paid family leave provisions.
- eye care and winter flu jabs vouchers
- cycle to work scheme.
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Download and submit a completed Application Form linked to the Family Action job advert
• Closing Date : Friday 29th August 2025 at 23:59
• To learn more about Family Action: Recruitment Pack
• To learn more about our terms & conditions: Summary Terms & Conditions of Employment
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
Interview date tbc. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: sally.grieff (full email address available on Family Action vacancies page).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in-person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Who we are
Benslow Music, a thriving musical hub based on a campus in Hitchin, is seeking a Head of Music & Learning to lead the strategic development and delivery of its diverse programmes. We champion the life‑long benefits music brings through a programme of residential, day and online music courses, a concert series and an instrument loan scheme.
We’re rooted in a heritage that began in 1929 as the Rural Music Schools Association, growing into a lively campus with two recital halls, practice rooms, accommodation for around 50 people and an extensive music library. Today we offer around 150 short courses annually, welcoming adult musicians of all abilities, from late starters to early career professionals, across classical, jazz and folk genres. We host a regular concert series featuring emerging and acclaimed artists.
We are also home to the Benslow Music Instrument Loan Scheme, holding a collection of over 1700 string and woodwind instruments lent to young musicians aged 7–25, ensuring access regardless of background.
About the role
As Head of Music & Learning, you will lead the delivery, strategic development and evaluation of Benslow Music’s core programmes: courses, concerts and the Instrument Loan Scheme. Reporting to the Chief Executive, you’ll shape an ever-evolving and balanced annual programme.
You’ll oversee and strategically develop diverse music education opportunities; cultivate relationships with tutors, artists and partner organisations; develop online activities; ensure excellent participant experiences and adherence to health and safety policies; manage programme budgets and monitor financial performance; monitor the quality of activities, gathering and acting on feedback from participants, tutors and stakeholders; lead and line‑manage a dedicated team to high standards; and contribute to strategic planning and partnerships that strengthen the organisation’s mission to unlock potential and share the lifelong benefits of music.
Who we’re looking for
We’re looking for a self‑starter with programme management experience, an eye for detail, flexibility and good judgement. You’ll be comfortable working autonomously and within a collaborative, supportive environment.
You’ll bring:
- Significant experience in programme and project management, particularly in music or music education contexts, including adult amateur music‑making.
- Breadth and depth of musical knowledge to be credible with a range of stakeholders.
- Proven senior management experience, contributing to strategic development.
- Exceptional people skills and communication abilities (written and verbal), including contract management and negotiation.
- Strong administrative, organisational, IT and budget management skills, including effective use of spreadsheets and familiarity with marketing, CRM and fundraising support.
- A deep understanding of and commitment to equality, diversity and inclusion; sensitivity to Benslow Music’s mission and ethos.
- Networks in the music/music education sector.
If you’re ready to lead a vital part of our community by unlocking musical wonder, enabling access and fuelling lifelong creativity, please get in touch with our consultants at Peridot Partners.
Harris Hill is delighted to be working with an international animal protection charity in their search for an Operations Officer.
Location: Remote (UK-based, with monthly travel to London at own cost)
Salary: £25,000 – £28,000, depending on experience
This is a varied and fast-paced position covering administration, finance, data management, supporter services, recruitment support, and event coordination. As the first point of contact for many supporters and stakeholders, you will deliver outstanding service while supporting colleagues across the organisation.
Key responsibilities include:
- Acting as a culture ambassador, supporting team communication and process improvements.
- Providing supporter and donor care via phone, email, post, and social media.
- Processing expenses, supplier payments, and supporting financial reporting.
- Coordinating recruitment administration, inductions, and onboarding/offboarding.
- Supporting team events, trainings, and external supporter activities.
- Managing databases, ensuring accurate records and GDPR compliance.
- Overseeing logistics, stock, and campaign materials.
We are looking for someone who is:
- Proactive, solutions-focused, and able to balance multiple projects.
- Calm, professional, and detail-oriented, with excellent communication skills.
- Experienced in administration, operations, or project management (minimum 1 year).
- Confident in managing competing priorities in a fast-paced environment.
- Tech-savvy, adaptable, and eager to continuously improve processes.
This role is an exciting opportunity for a highly organised, detail-oriented professional to join a dedicated team working to protect animals worldwide. The successful candidate will play a key role in ensuring smooth internal operations and excellent supporter care.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £28,122.24 per annum
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role is based at our offices in Bath Street, Glasgow but you will be supporting vendors throughout the region and therefore must be willing to travel throughout the region as required.
Closing date - 4th September 2025 (23:59pm).
Interviews will be held on 11th September 2025
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
REF-223400
Grade: 0 - Director
Salary: £87,720
Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.
Responsible to: CEO
Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships
Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)
ROLE PURPOSE:
The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.
You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.
You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.
This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.
You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.
You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.
WHO ARE WE LOOKING FOR?
We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.
Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.
The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.
As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.
The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.
This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
As part of the Executive Team:
- Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
- Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
- Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
- Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
- Deputise for the CEO as required.
- Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.
As Director of Fundraising & Communications:
- Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
- Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
- Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
- Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
- Embed a culture of data and insight driven decision making, innovation and collaboration.
- Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
- Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
- Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
- Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
- Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
- Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
- Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
- Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.
As a senior team leader and people manager at ShelterBox
- Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
- Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
- Champion equality, diversity and inclusion within the organisation.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £32,186.00 per annum
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a company van throughout the South East region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
Salary and Benefits offered:
- Salary of £32,186 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role is centrally based at our head Office at Finsbury Park, London but you will be supporting vendors throughout the London and South East Region and therefore must be willing to travel throughout the region as required.
Closing date - 01st September 2025 (23:59pm). We may interview before the role closes so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
REF-223417
Job Summary
- Job title: Research Events Coordinator
- Area of work: Arts and Heritage
- Contract type: Fixed Term - Until December 2026
- Employment type: Full-time
- Location: London
- Working environment: Onsite 5 times a week
- Working hours: 35 hours per week - with occasional weekend work
Overview / Purpose
The Research Events Coordinator plays a central role in the organisation's mission to build a world-leading Research Centre. This department coordinates, generates, and champions research activity across the organisation. The Research Events Coordinator contributes the Department's central mission to advance knowledge through the conception, creation, delivery, and dissemination of the highest quality research events aimed at the widest possible public and specialist audiences, undertaken through many diverse channels and through the organisation's local, national, and international research projects and partnerships.
Key Responsibility
Support the Research Centre Manager, Senior Research Lead, and Head of Research in:
Events Administration
- Attend meetings, take and circulate notes on event planning and preparation.
- Assist the Research Centre Manager, Senior Research Lead, Head of Research, and all other event-hosting staff with: coordinating Calls for Papers; liaising with speakers and collaborators; providing administration for all aspects of events planning.
- Book travel and accommodation for external speakers (and VIP attendees); attend any related invoices and ensure prompt payment of the same.
- Book venues and prepare rooms for conferences, seminars, and all other Research Centre events, e.g. arrange furniture, set up refreshments.
- Arrange, as necessary, all IT and AV support for events, including speaker and participant digital access for online events, facilitating practice sessions, and any livestreams and recording of events.
- Work at evening events (outside office hours) at the organisation or events hosted at external locations, as required (agreed in advance).
- Provide technical support at digital events, including setting up hybrid planning meetings between internal and external colleagues.
- Coordinate with AV/Digital event recordings for archive and/or release to participants and the general public.
- Maintain the contacts/networks database as it relates to event attendees, speakers etc.
Communications and Advertising:
- Produce event copy, as required, for the website, e-newsletter for research networks, etc.
- Liaise with the Digital Team over online event pages on the website and over the booking system; monitor event bookings.
- Ensure that the web information about the Research Centre remains current; liaise with the Digital Team about web content.
- Maintain and develop the email list of subscribers to events mailings and to the newsletter.
- Co-ordinate the regular research email newsletter; liaise with content providers for the newsletter; produce event copy, as required, for e-newsletters for research networks, etc.
- Work with Digital and Creative Teams to create event templates for invitations that match the brand, the research theme and audience of the given event.
- Work to promote upcoming research events using internal and external advertising platforms, as appropriate.
Research Centre Administration:
- Provide front-of-house support to the Research Centre, as necessary.
- Attend and take and circulate notes, as required, at relevant committees/working groups for research.
- Work with Senior Research Lead and Research Centre Manager to carry out administration related to research projects, including assisting with budgets, processing invoices, securing image rights, publishing web content, liaising with external collaborators and visiting fellows, booking travel and accommodation and providing administration for all research project activities.
Key Required Skills
- Substantial experience of event management to coordinate projects and events, ideally within a large, multipart organisation.
- Ability to develop and manage detailed project timelines and workflows.
- Excellent communication skills, written and verbal.
- Excellent organisational and administrative skills with excellent attention to detail (e.g. creating travel itineraries; making bookings; taking minutes of meetings; maintaining calendars and room booking systems).
- Proven track record in numeracy and financial data-handling experience; experience maintaining and managing information on a relational database.
Key Required Attributes
- Ability to organise/prioritise complex tasks and workflows, and to meet deadlines.
- Proactive, self-motivated, and resourceful; able to take the initiative and be imaginative in problem-solving; able to understand the need to escalate an issue as situations permit.
- Ability to work collaboratively as part of a small team.
- Ability to adapt to situations as they arise and to remain flexible.
- Experience working in a visitor-facing environment, with effective communication and interpersonal skills when interacting with internal/external stakeholders; willing to be actively involved in all levels of event delivery.
Additional Considerations and Criteria
- Some evening or weekend work will be required to support Research Centre events (time off in lieu will be given).
- Occasional travel may be required.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to be considered.
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Grants Support Officer | Swyddog Cymorth Grantiau
**This is a bilingual description, please scroll down for the English**
**Mae hwn yn ddisgrifiad dwyieithog, sgroliwch i lawr i weld y fersiwn Saesneg**
Rydyn ni’n chwilio am chwaraewr tîm trefnus a brwdfrydig i ymuno â’n tîm grantiau fel Swyddog Cymorth Grantiau.
Swydd: Swyddog Cymorth Grantiau
Oriau: Amser-llawn, 35 awr yr wythnos, gweithio hyblyg
Cyflog: £27,101 yn cynyddu i £32,323 y flwyddyn.
Lleoliad: Hyblyg, gyda chanolfannau swyddfa yn Aberystwyth, Caerdydd a’r Rhyl
Contract: Parhaol
Dyddiad cau: 29 Medi 2025 – 10am
Dyddiad y cyfweliad: 8 Hydref 2025
Cymraeg: Dymunol
Yngl n â’r rôl
Mae hwn yn gyfle gwych i weithio o fewn tîm grantiau cyfeillgar. Fel rhan o’r rôl, byddwch yn gweithio gydag ystod amrywiol o fudiadau gwirfoddol o bob rhan o Gymru, yn eu cefnogi i gyflawni prosiectau gwych.
Mae’r rôl yn berffaith i rywun sy’n chwilio am rôl brysur ond amrywiol. Os ydych chi’n mwynhau gweithio fel rhan o dîm a chyda sgiliau rheoli amser da, bydd y rôl werth chweil hon yn rhoi’r cyfle i chi weithio o'ch pen a'ch pastwn eich hun.
Bydd rhai o’ch prif ddyletswyddau yn cynnwys:
- Siarad â darpar ymgeiswyr grant i bennu sut gallem gefnogi eu gweithgarwch
- Gweithio fel rhan o dîm i gwblhau asesiadau ar geisiadau grant
- Cefnogi portffolio o fudiadau, gan fynd ati mewn modd hyblyg i sicrhau bod y prosiectau yn cyflawni eu diben
Byddwch hefyd yn cael cyfleoedd i weithio gyda thimau a chyllidwyr eraill.
Mae’r swydd hon yn un amrywiol a chyflym tu hwnt; rôl wobrwyol i unigolyn trefnus ac uchel ei gymhelliant sy’n ffynnu mewn tîm ond hefyd yn gallu gweithio ar ei liwt ei hun.
Amdanoch chi
Bydd gennych chi:
- Brofiad o ddefnyddio systemau a phrosesau gweithredol, gan gynnwys cronfeydd data a systemau rheoli grantiau ar-lein
- Profiad o reoli cynlluniau cyllido a chefnogi prosiectau a gyllidwyd i gyflawni amcanion a datrys problemau
- Sgiliau cyfathrebu cryf ar bapur ac ar lafar ar fformatau lluosog (e.e. adroddiadau, cyflwyniadau, cyfryngau cymdeithasol, gwefannau)
- Sgiliau rhifyddol da a phrofiad o weithio gyda data ariannol a defnyddio swyddogaethau Excel Microsoft
- Sgiliau TG rhagorol, yn enwedig gyda chronfeydd data, taenlenni, e-bost a phrosesu geiriau (Microsoft Office yn ddelfrydol)
- Trefnus tu hwnt, yn gallu rheoli eich llwyth gwaith eich hun, addasu i flaenoriaethau newidiol a chadw at ddyddiadau cau’n gyson
Mae’r gallu i gyfathrebu yn Gymraeg hefyd yn ddymunol.
Pam gweithio i’r mudiad
Mae pecyn buddion rhagorol, gan gynnwys 25 diwrnod o wyliau, ynghyd â gwyliau banc a diwrnodau disgresiwn, cyfraniadau pensiwn, rhaglen cymorth i gyflogeion, cynllun arian gofal iechyd, cyflog salwch uwch a gweithio hyblyg.
Mae hwn yn fudiad sy’n croesawu amrywiaeth; mae ganddo bolisïau ardderchog sy’n rhoi cydbwysedd rhwng bywyd a gwaith, mae’n hybu gweithio’n hyblyg ac mae ganddo ddiwylliant o feithrin staff drwy arweinyddiaeth effeithiol a gwaith tîm rhagorol. Mae’n falch o fod yn gyflogwr Hyderus o ran Anabledd.
Mae’r mudiad yn buddsoddi yn ei gyflogeion a’u datblygiad. Yn ogystal â bod yn Gyflogwr Cyflog Byw, sy’n ymrwymedig i dalu’r cyflog byw gwirioneddol i staff, maen nhw wedi ennill achrediad Buddsoddwyr mewn Pobl.
Gallai rolau eraill y gallech fod â phrofiad ohonynt gynnwys: Gweinyddwr Grantiau, Swyddog Cyllido, Swyddog Cymorth Rhaglenni, Cydlynydd Prosiect, Gweinyddwr Contractau, Swyddog Cydymffurfio, Swyddog Monitro a Gwerthuso ac ati.
Croesawir ceisiadau Cymraeg ac ni fyddant yn cael eu trin yn llai ffafriol na cheisiadau Saesneg.
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We’re seeking a well-organised, enthusiastic team player to join a grants team as a Grant Support Officer.
Position: Grants Support Officer
Hours: Full time, 35 hours per week, flexible working
Salary: £27,101 rising to £32,323 per annum.
Location: Flexible, with office hubs in Aberystwyth, Cardiff and Rhyl
Contract: Permanent
Closing date: 29 September 2025 – 10am
Interview date: 8 October 2025
Welsh Language: Desirable
About the Role
This is an exciting opportunity to work within a friendly grants team. As part of the role you will work with a diverse range of voluntary organisations across Wales, supporting them to deliver fantastic projects.
The role is perfect for someone who is looking for a busy but varied role. If you enjoy working as part of a team and have great time management skills, this rewarding role will give you the opportunity to use your own initiative.
Some of your main duties will include:
- Speaking with potential grant applicants to determine how we may be able to support their activity
- Working as part of a team to complete assessments on grant applications
- Supporting a portfolio of organisations, with a flexible approach to ensure projects deliver
You will also have opportunities to work with other teams and funders.
This job is highly varied and fast paced, a rewarding role for a motivated, well-organised person who thrives in a team but can also work on their own initiative.
About You
You will have:
- Experience using operational systems and processes, including online databases and grant management systems
- Proven experience managing funding schemes and supporting funded projects to deliver objectives and resolve issues
- Strong written and verbal communication skills across multiple formats (e.g. reports, presentations, social media, websites)
- Good numerical skills with experience working with financial data and using Microsoft Excel functions
- Excellent IT skills, particularly with databases, spreadsheets, email and word processing (preferably Microsoft Office)
- Highly organised, able to manage own workload, adapt to changing priorities and meet deadlines consistently
The ability to communicate in Welsh is also desirable.
Why work for the organisation
Staff benefits include 25 days paid holiday plus 8 bank holidays and 5 additional discretionary days, Personal Pension Scheme, Employee Assistance Programme, enhanced sick pay scheme, agile working and healthcare cash plan.
This is an organisation that embraces diversity, with excellent work life balance policies, where flexible working is promoted, and the culture is to nurture staff through effective leadership and excellent team working. Proud to be a Disability Confident employer.
The organisation invests in its employees and their development. As well as being a Living Wage Employer, committed to paying staff the real living wage, they have been awarded Investors in People accreditation.
Other roles you may have experience of could include: Grants Administrator, Funding Officer, Programme Support Officer, Project Coordinator, Contracts Administrator, Compliance Officer, Monitoring and Evaluation Officer etc.
Applications submitted in the m
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has two pillars: Programmes – which is direct delivery to young people from less-advantaged socioeconomic backgrounds to raise their aspirations and increase their access to opportunities, and Leadership and Advocacy - which covers the UK Social Mobility Awards; the Social Mobility Podcast, the Social Mobility List, our research function and a number of strands: core Making The Leap, your remit would be directly with the first three strands and your team will be responsible for generating the income for core Making The Leap.
Role overview:
As a member of MTL’s senior management team, you will take responsibility for the organisation’s growth and outward facing initiatives. You will lead and manage the organisation’s portfolio of social mobility leadership strands, and develop strong working relationships with key stakeholders. You will provide dynamic day-to-day leadership for the MTL’s directorate responsible for income generation, impact, research, communications and policy, and ensure the organisation continues to be an exemplar of innovation, integrity and collaboration. You will also be contributing to, implementing and monitoring delivery of the organisation’s strategic plan.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We invite applications for the Debt Adviser post from individuals who share our commitment to supporting the legal and human rights of people whose lives are affected by substance dependency and drug policy.
As a member of our dynamic legal team, based in London, your responsibilities will include: Providing specialist debt advice to clients, including those facing complex financial and legal challenges. The role is embedded in our legal team and will work collaboratively by taking internal referrals from our outreach services and harm reduction hub to provide holistic support. Conducting drop-in sessions, outreach visits, and one-to-one appointments to meet clients where they are — emotionally and geographically. Negotiating with creditors and advocating for sustainable, client-centred solutions. Supporting clients to understand their rights, navigate the benefits system, and access wider support services. Maintaining accurate case records and contributing to service development through feedback and insight.
We welcome applicants with lived experience and encourage people from diverse backgrounds to apply. If you’re passionate about social justice, thrive in fast-paced, people-centred environments, and want to be part of an organisation that offers real hope, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Position: Senior Officer – Direct Marketing
Contract type: Fixed-term contract until October 2026
Salary: £ 36,403 – 40,448 per annum (FTE)
Hours: Full time (35 hours) or Part time
Reports to: Head of Offline
Location: Mark Square, London EC2A 4EG (hybrid working)
Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.
In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager.
You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.
- Look for opportunities to thank our donors and communicate impact at key moments.
- Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.
- Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets.
- Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
- Remain flexible and rapidly respond to emergency situations.
- Work with the Data team to identify the best approach to data and segmentation for each project.
- Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
- Manage donor research and mystery shopping as required, using insights to inform creative decisions.
- Manage campaign fulfilment. Monitor responses to identify issues and opportunities.
- From time-to-time support with Donor Care activities if required.
- Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
- Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
- Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working in a fundraising environment.
- Experience of scoping, briefing in, managing, and delivering fundraising campaigns.
- Experience of managing a Telemarketing programme.
- Experience of managing Direct Mail and email fundraising communications.
- Experience of working with suppliers, including budget management, campaign planning and briefing.
- Experience of data file development (in collaboration with Data teams)
Essential Skills/Knowledge
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy.
- Sound knowledge of key retention and donor development activities.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
- Numerate, with an ability to analyse results and identify trends.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- Proficient in Microsoft Word, Excel, PowerPoint.
Desirable Skills/Experience
- Experience in delivering fundraising activities in response to emergencies.
- Experience in delivering Regular Giving proposition and/or onboarding journeys.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 2 September 2025
Interviews date: Week commencing 15 September 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


We’re recruiting a fundraiser and project development manager to build on our creative, award-winning work addressing climate change and fuel poverty in practical, tangible ways.
This is an exciting opportunity for someone who shares our vision of a different energy future: one in which energy is generated renewably and used sustainably whilst leaving no one behind in the journey. We are looking for someone who understands the energy sector and the unique role that a community energy group can play in the energy transition. It is a role for someone who can imagine community solutions to energy sector issues and to translate these into fundable projects.
Your role will be to work with our board of Directors and staff to come to an understanding of our mission and values and our strategic priorities and develop and resource projects that will enable us to meet those priorities filling gaps in provision. In a practical sense, you will work with stakeholders e.g. our staff, our members, local community groups, local authorities and clients to generate ideas for future projects. The direction of travel should be broadly determined by our recent strategic review.
You will work closely with our CEO and our Board of Directors to prioritise project ideas. You will develop partnerships, refine project ideas, identify sources of funding (Trusts and Grantmakers, Corporate Giving), draft bids and cost delivery on a full cost recovery basis, submit bids and if funding is awarded, mobilise the team to deliver the work. This role provides a big and exciting challenge for someone who knows the energy sector, understands the opportunity of community and grassroots solutions, who brings excellent written communication skills and is willing to learn how to fundraise.
Responsibilities:
Grant Fundraising Support:
• Work with the Selce community (the board, staff, volunteers and other stakeholders) to generate new project ideas that support our strategic mission
• Research and identify potential grant-making trusts, foundations, and statutory bodies that will fund project proposals
• Prepare high-quality grant applications; this includes calculating budget requirements, formulating proposals, writing proposals
• Manage the grant administration process and maintain accurate records of funding opportunities and applications in the fundraising calendar.
Commissioned Work & Tendering Support:
• Assist in researching and identifying opportunities for commissioned work.
• Support the preparation of tender documents and proposals, including gathering necessary information, budgeting and formatting submissions.
• Provide administrative support for contract negotiation and agreement finalisation.
Community Share Capital
• Draft community share offer brochures and associated documentation
• Support the implementation of strategies to raise community share capital.
• Assist in planning and executing share offer campaigns, including preparing marketing materials and organising investor events.
• Help manage investor communications and data, ensuring compliance with cooperative principles and financial regulations.
Develop and Maintain Relationships
• Assist in building and nurturing relationships with funders, commissioners, and community investors through effective communication.
• Support the organisation’s representation at external events and networking opportunities.
Skills & Experience:
The ability to imagine and innovate and thereby build fundable project-based solutions working in partnership with stakeholders is more important that fundraising experience per se. This post would suit an Energy Policy graduate that has experience of either community energy or journalism (and therefore brings strong writing skills) or environmental projects
Essential:
• Knowledge of the Energy Sector: Understand the energy markets and the energy industry. Also bring a good understanding of community energy, fuel poverty, and energy efficiency
• Strong Writing Skills: Ability to write clear, concise, and compelling content for proposals, reports, and communications.
• Research & Analytical Skills: Capable of conducting thorough research
• Excell Skills: Excellent Excel skills and the ability to calculate project budgets
• Organisational & Administrative Skills: Highly organised with excellent attention to detail, capable of managing multiple tasks and deadlines effectively.
• Communication and relationship management: Good interpersonal and communication skills, both written and verbal.
• IT Proficiency: Competent in using Microsoft Office Suite (Excel, Word, PowerPoint)
• Passion for Mission: A genuine commitment to the values and mission of a charitable cooperative focused on energy transition and social impact.
Desirable:
• Fundraising Experience: Some demonstrable experience in fundraising activities, ideally within a charity or non-profit setting.
• Understanding of cooperative finance models or experience with community share offers.
The client requests no contact from agencies or media sales.