First Aider Jobs in Kingston Upon Thames, Greater London
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We are looking for someone who can work effectively as part of a team to deliver an exceptional customer focused service to all stakeholders. Experience of managing administrative processes on a CRM system and of delivering excellent customer service are therefore essential.
Our Client and Community Delivery team aims to drive and develop new and existing business relationships to contribute to our impact whilst delivering exemplary customer service to all our clients. A critical aspect to this is ensuring all the administration required from point of enquiry through to training delivery is carried out accurately whilst meeting key deadlines.
Working closely with our Client Development Consultants and Client Delivery Consultants, you will support different aspects of the client journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and matching Associates to training deliveries. You will ensure all administration relating to these processes is completed effectively and within deadlines set.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your CV and a cover letter. The closing date is 8th May 2024, but early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
The client requests no contact from agencies or media sales.
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Reports to: Clinical Audit Project Manager
Directorate: Practice and Quality
Salary range: £26,001 - 32,000
Location: London – EC4Y 8EE (Hybrid)
Contract: Full-time; fixed-term 10 months
Job Purpose
Sitting within BSR’s exciting External Affairs & Audit team the Clinical Audit Administrator plays a crucial role in supporting the on-going work of the National Early Inflammatory Arthritis Audit (NEIAA) to gather evidence and drive up the quality of care for patients living with inflammatory arthritis. With touch points across the Rheumatology community, the NHS and health regulators, the NEIAA project is an essential tool in achieving this part of our five-year strategy. At a busy and important time for the NEIAA project this is a fantastic opportunity for those looking to develop their organisational, project management and stakeholder relation skills as we work towards producing our 6th ‘State of the Nation’ report and securing an extension of the Audit contract.
Main responsibilities
- To provide administrative support to the NEIAA project manager such as setting up business processes, engaging with stakeholders and managing the audit mailbox as the first point of contact.
- Liaise with the governance groups for the audit project and assist with the coordination of NEIAA meetings by preparing agendas, taking minutes, and undertaking follow-up actions.
- To assist in the development of communications around the NEIAA project including with the Annual Report.
- Work closely with the Project Manager to encourage participation with the audit from Trusts and Health Boards.
- To support the project manager in the planning and smooth running of the NEIAA project plan.
- To maintain high standards of confidentiality and information governance across all aspects of data collection and storage.
Person Specification
Experience
- Demonstrable administrative experience from work, study or other areas of life
- Experience working constructively with stakeholders
- Experience supporting small project teams with minute writing & following up on actions
- Using information technology - Microsoft Office (Outlook, Word, Excel, Sharepoint)
- Experience in general administrative procedures such as organising meetings and diary management
Skills and Abilities
- Excellent organisational skills
- Accuracy, diligence and attention to detail
- Ability to prioritise, manage own workload & work to deadlines
- Ability to work without close supervision
- Excellent written and oral communication skills
- Committed team player
Inclusion and Diversity
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days)
- We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.
This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.
If this role sounds right for you and you have the right skills and experience, please download the job description and apply by returning the application form to the Resourcing team.
Benefits
As an employee you will be entitled to the following range of benefits:
· Hybrid office/home arrangement
· 27 days' annual leave
· Pension scheme (company matches contribution up to 7%)
· Free onsite parking
· Employee Assistance Programme
· Eye care voucher scheme
· Cycle to work scheme
If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Closing date: 16 May 2024
Interview: 20 May 2024
Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.
The client requests no contact from agencies or media sales.
Join the team at Haven House Children’s Hospice
Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.
This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.
If this role sounds right for you and you have the right skills and experience, please download the job description and apply by returning the application form to the Resourcing Team.
Benefits
As an employee you will be entitled to the following range of benefits:
· Hybrid office/home arrangement
· 27 days' annual leave
· Pension scheme (company matches contribution up to 7%)
· Free onsite parking
· Employee Assistance Programme
· Eye care voucher scheme
· Cycle to work scheme
If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Closing date: 16 May 2024
Interview: 20 May 2024
Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.
The client requests no contact from agencies or media sales.
Job Title: Partnership Development Manager
Salary: £34,500.
Contract Type: Contract for 18 months; there is a strong possibility that currently anticipated growth in the team may see this role become permanent during the contract term. Full time (35 hours per week) although flexible hours may be considered; the role may require occasional evening and weekend work
Working location: Home based. The post holder should expect to come into the office a minimum of two days per month, with the possibility of up to five days per month being routinely required.
Reporting to: Partnership Development Lead, Corporate Partnerships team
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact in order to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB INFORMATION
We are seeking candidates who are after the next step in their fundraising journey. You will already have strong credentials and be ready to start your journey into Partnership Management which will include leading in delivering the new business plan and working closely with colleagues in the Partnership Development team and across the organisation to identify, create and secure new strategic, multi-year corporate partnerships
You’ll be ambitious to take the next step and we are on hand to support and offer you training and a positive working environment to allow you to gain confidence and knowledge in the role at a steady pace.
KEY RESPONSIBILITIES
- Building a pipeline that reflects Magic Breakfast’s restricted and unrestricted funding needs, including Gift in Kind requirements, working with the Partnership Research Executive to research and identify prospects with potential.
- Making use of multiple tactics to secure meetings with prospects including, for example, cold calling, emailing, running events, event networking and social selling on platforms like LinkedIn.
- Ensuring that risk-screening and due diligence processes have been completed in line with Magic Breakfast’s Ethical Fundraising and Due Diligence policies.
- Understanding each prospect’s strategic interests through meetings, discussions and research and defining the mutual advantage in partnership.
- Developing and delivering engaging, relevant and impactful pitches and written proposals to prospective partners.
APPLICATION PROCESS
We have a firm commitment to encouraging fairness and diversity in our workforce and we encourage applications from people who identify as Black, Asian or from a Minority background, who are underrepresented in our organisation.
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - Wednesday 15th May
First interview - Tuesday 21 May, Wednesday 22 May
Second interview – Tuesday 4th June, Wednesday 5th June – morning only
OFFICE OPERATIONS AND EVENTS
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Act as a first point of contact for enquiries coming into both general and programme specific inboxes, via the website and phone.
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Support on the smooth running of the London office. Tasks may include managing post, stationery orders, preparing and packing resources for training and events, and supporting on any other duties as required.
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Act as one of the designated fire marshals and first aiders for the London office, with occasional support at other events as required (please note full training will be provided in these posts)
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Support on the smooth running of organisational and programme events, including staff away days, and school events. Tasks may include managing guests lists and correspondence, liaising with event suppliers/contractors/schools, preparing and circulating briefing packs, attending and supporting at events when required, and any other event administration duties as required.
PROGRAMME ADMINISTRATIVE SUPPORT
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Managing programme specific communications related to our Award & Development and Mentoring programmes via email, phone, and website, including but not limited to general enquires and continued engagement with programme participants and volunteers.
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Ensure accurate and up-to-date records are kept across programme databases (Excel and Salesforce)
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Managing programme resources, including stock counts, and organising couriers.
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Processing application data, and event registrations across the two programmes, including due diligence check processes such as DBS, right to work and reference checks.
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Support with the onboarding of mentors and award recipients across the two programmes, ensure that all personal data and consent forms are collected and stored appropriately and in line with organisation policies.
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Support in outreach to schools and mentors, including supporting online volunteer networks, as well as creation of email templates and resources
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Support with the delivery of the Diana Award Development Programme, including scheduling Diana Award recipient blog posts and signposting to opportunities (both internally and externally).
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Maintaining and updating volunteer expense processes in collaboration with Finance Team
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Supporting with the organisation of programme events and training such as but not limited to, Online careers fair, career lounges, mentor networking and training sessions, annual volunteer appreciation events, award recipient networking events and opportunities.
There may also be occasions where the administrative team provide support to other programmes/teams as required, however this will be subject to existing workload/capacity.
PERSON SPECIFICATION
SKILLS
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Able to maintain confidentiality and to share information appropriately and professionally.
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Excellent organisation skills and ability to learn quickly.
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Excellent customer support skills and telephone manner
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Excellent communication skills, both written and verbal.
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Ability to work independently and effectively as part of a team.
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Excellent attention to detail
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Problem solving skills, ability to trouble-shoot quickly and make decisions.
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Commitment to learning and self-development.
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Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel)
EXPERIENCE / KNOWLEDGE
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Experience of providing administrative support within a busy and high performing team
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Experience of working in a fast-paced environment.
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Experience in using digital tools and platforms, including Salesforce, and form building platforms (or a willingness to learn)
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Experience working with schools in an administrative function (desirable).
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Ability to work weekends and evenings when necessary to support Programme delivery across the year and around bigger events (approximately 2-3 a year).
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Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission.
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Commitment to follow The Diana Award’s Safeguarding Policy and processes at all times.
This is a one-year contract (maternity cover) which will be contractually based from our London office; given the role requirements there will be an expectation to be in the office at least 3 days a week.
The successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Join the award-winning Independent Society of Musicians
Central London – Assistant to the Senior Leadership Team
Part Time (28 hours per week) and Permanent – Circa £38K - £40K pro rata
The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.
The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed.
You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.
For a full job description for this role please see the attached specification.
To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.
Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.
The client requests no contact from agencies or media sales.
Job Title: Band 5/6 Nurse
Team/Directorate: Care In House
Salary range/pay band: £35,709- £40,783 plus geographical allowance
Reports to: Lead Nurse
Hours: 37.5 per week
Location: Christopher’s, Old Portsmouth Road, Artington, Guildford, GU3 1LP
Job holder: Vacant
Part 1: Job Profile
Main purpose of job
The post-holder will be part of a multi-professional team providing holistic care and support
for children with life-limiting condition and their families. The post-holder will work in
collaboration with the family and other services providing care and support for the family.
The role includes active involvement in the education, training and professional development
of other team members including volunteers.
The Shooting Star Children’s Hospices care service is provided 24 hours a day, 365 days a
year. The post holder will be required to work a variety of shifts across the 24 hours.
Band 6 roles will also participate in the on call rota.
Part 2: Main duties and key responsibilities
Main duties and key responsibilities
• Act in accordance with Shooting Star Children’s Hospices policies, guidelines and
standards. To keep up to date with national policies and guidance.
• Adhere to the NMC Code of Professional Conduct at all times.
• Participate in the assessment, care planning and care management of each child and
family receiving care from Shooting Star Children’s Hospices.
• Develop and maintain clinical skills and knowledge necessary to provide holistic,
Evidence-based nursing care. This includes completion of the Shooting Star Children’s
Hospices care competencies
• Liaise with clinical, non-clinical and facilities staff in order to maintain a safe, friendly and
welcoming environment for the children/ young people, families, visitors and staff
• Ensure cleanliness and infection control standards are maintained within the clinical area
taking appropriate action where these standards are not maintained and escalate to
Lead Nurses/ Head of Hospice Services where necessary
• Act as an advocate for the child / young person and family ensuring the provision of
appropriate information and support services
• Ensure effective communication between all members of the multidisciplinary team,
parents, relatives, visitors and external agencies
• Participate as a team member in the other activities that complete the care cycle, i.e.
laundry, the environment and outings with the young person and their family.
• Share professional expertise with Care Team colleagues, providing support and training
where appropriate.
• Be responsible for maintaining and updating own professional practice by actively
participating in reflective practice, action learning, mandatory training, appraisal
management and practice supervision. To be a full and willing participant in opportunities
for learning. To act as a mentor to new staff and students and participate in the
education and development of colleagues.
• Be competent in the use of all relevant IT systems ensuring that data is entered in an
accurate and timely fashion, in accordance with Shooting Star Children’s Hospices policy
and procedure
• Share information with colleagues at team meetings, when handing over care and at
other informal contacts.
• Maintain positive and effective communication with other agencies involved with the care
of families receiving a service from Shooting Star Children’s Hospices. To attend
discharge planning, network and review meetings as appropriate. This includes providing
written reports and letters as required.
• Ensure that young people and family feedback and views are brought to the attention of
senior personnel within the care directorate for consideration and to inform service
developments.
• Ensure that any complaints are dealt with in accordance with Shooting Star Children’s
Hospices policy.
• Report any equipment, maintenance or safety issues to the Lead Nurse or Head of
Hospice Services, ensuring that all Shooting Star Children’s Hospices property and
equipment is well looked after and maintained.
• Inform the relevant team member of any ordering required to facilitate good stock control
for all clinical and pharmacy stores.
• Carry out any reasonable duty as requested by the Director of Care / Head of Hospice
Services.
Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviours that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Part 3: Person specification: qualification, experience, and skill level.
Essential and desirable skills and experience
1. Qualification
Essential
· RSCN or RN child or RGN or RNLD.
Desirable
· Diploma/Degree in Nursing/Palliative Care/ Oncology/Specialist Practice (CCN)
· Mentorship qualification
2. Skills and experience
Essential
· Experience of working with children and their families.
· Knowledge of recent initiatives, current legislation and guidance in paediatric health and social care.
· Excellent clinical nursing skills and recent experience.
· Multi-disciplinary team working.
· Experience of resource management.
· Adaptable, being able to use skills, knowledge, and experience to care for children, families based on individual needs.
· Ability to prioritise workload and to be flexible to changing demands.
· Excellent communication, both written and oral.
· Planning and organisational skills.
Desirable
• An understanding of the principles and philosophy of palliative care and life-limiting conditions.
• Experience working with children with complex healthcare needs or long-term ventilation.
• Experience of working with young people with physical or learning disabilities.
• Knowledge of bereavement issues.
• Leadership skills to motivate and inspire others.
• Mentorship and supervision skills.
• Teaching and presentation skills.
3.Other
Essential
• Basic IT skills
• Ability to show compassion, empathy and consideration to others.
• Resilience
Desirable
• Risk assessment skills.
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and TikTok.
In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.
If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.
Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024
Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.
We use anonymised applications for our shortlisting process.
Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.
Person specification
Qualifications criteria:
• Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, Twitter and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Personal Assistant to join our team on a permanent, full-time basis, working 36 hours per week.
The Benefits
- Salary of up to £32,666 to £39,187 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an unmissable opportunity for a personal assistant with experience in supporting senior individuals to join our prestigious organisation.
Working in Hyde Park, you’ll be immersed in the stunning scenery of our green spaces, providing support that will secure their future. You’ll operate at the highest levels of our organisation, supporting our leadership figures and ensuring we can continue to provide London with vital green oases and historic spaces.
In return, we’ll support you with a range of great benefits, the chance to grow and develop with us and agile/hybrid working options that support a positive work/life balance.
So, if you want to work in the heart of London, surrounded by breathtaking views of lush landscapes and historic landmarks, then apply today!
The Role
As a Personal Assistant, you will provide support to two of our Directors and our Chief Financial Officer.
Acting as a conduit and gatekeeper for our Directors, key stakeholders and other individuals, you will provide administrative and organisational support to enable their day-to-day operations. This will include diary management, meeting arrangements, venue and hospitality booking, and financial tasks.
You will effectively process, circulate and respond to correspondence, as well as undertake research and prepare papers, briefings and presentations on a range of subjects.
Additionally, you will:
- Manage documentation and filing
- Support the wider Directorate teams
- Attend occasional out-of-hours meetings and evening events
- Take meetings notes and actions
About You
To be considered as a Personal Assistant, you will need:
- Experience of working as an assistant providing administrative, project and/or secretarial support to senior individuals or teams
- Experience of engaging and liaising with a range of service users and service providers
- Experience of managing and accurately maintaining physical and electronic filing systems
- Excellent written and oral communication skills
Other organisations may call this role EA, PA, Executive Assistant, Secretary, Private Secretary, Executive Administrative Assistant, Executive Personal Assistant, Office Manager, Executive Secretary, or Executive Office Assistant.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Commercial Projects Manager to join us on a permanent, full-time basis, working 36 hours per week.
The Benefits
- Salary of £43,126 - £47,200 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an unmissable opportunity for a qualified project manager, with experience of overseeing high-value income generation projects throughout their lifecycle, to join our passionate organisation.
You’ll have the chance to immerse yourself in the beauty of London's iconic Royal Parks whilst playing a pivotal part in preserving them for generations to come.
You’ll also expand your project management skill set and grow your career to new heights.
So, if you’re ready to embark on a fulfilling journey to protect, preserve and enhance London's iconic green spaces, we want to hear from you!
The Role
As a Commercial Projects Manager, you will plan, manage, and deliver sustainable commercial projects in support of our strategy and income targets.
Collaborating with colleagues, you will ensure the delivery of successful project outcomes, overseeing projects throughout their lifecycle and undertaking business case development and the implementation of project management disciplines and processes.
You will design and implement project tasks, supporting colleagues acting as experts in their area, and resolving issues to keep projects on track, remaining positive through challenges.
About You
To be considered as a Commercial Projects Manager, you will need:
- Proven experience in successfully project managing high value (£1 million plus) commercial income generating projects throughout the entire project lifecycle
- Demonstrable experience of delivering commercial business growth, through scoping, analysis, and project management
- Demonstrable experience in leading the development of business cases to aid sound business decisions
- Proven experience of project budget planning and management, with a strong track record in successfully managing financial processes
- A relevant project management qualification (such as APM, Prince2, etc.)
Other organisations may call this role, Project Lead, Project Operations Manager, Project Delivery Manager, or Programme Co-ordinator.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Commercial Projects Manager, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Are you an inspirational leader with significant experience in leading successful Fundraising or Income Generation teams? Samaritans is looking for a new Assistant Director of Supporter Engagement.
You’ll lead our mission in creating a first-class experience for our invaluable supporters. If you're passionate about driving change, fostering high-performing teams, and championing supporters, we want to hear from you!
• £75,000-£78,000 per annum
• Permanent, full time role (35 hours per week)
• Hybrid working: Linked to our Ewell (Surrey) office with home and office working
• In office working - we'd love to see you in person at least twice a month
• We are passionate about flexible working, talk to us about your preferences
Your Role
As our Assistant Director of Supporter Engagement, you'll be an integral part of our External Engagement team, reporting to our Executive Director. Your days will be filled with strategic challenges and opportunities as you lead and manage our supporter engagement activities. From developing fundraising strategies, to overseeing our diverse portfolio of fundraising products, your leadership will drive sustainable growth in voluntary income and support.
You’ll inspire and nurture a talented team including Individual Giving, Legacies & Supporter Care, Community & Events and Income Data and CRM. We are a passionate and supportive team, with a team culture that we're proud of, and together we are transforming supporter engagement at Samaritans.
What makes this role unique
You’ll be working for one of the UK & ROI’s most trusted charity brands. Samaritans has over 23,000 volunteers & staff dedicated to ensuring we can be there for anyone struggling to cope. Our network of passionate supporters creates a rich and diverse range of opportunities for sustainable growth.
At Samaritans, we're dedicated to our vision of fewer lives lost to suicide. Our commitment to equity, diversity, and inclusion is at the heart of everything we do, along with our unwavering belief in the importance of incorporating the voices and insights of those with lived experience.
What you’ll bring:
• Proven leadership and management abilities, with a knack for empowering and motivating teams.
• Extensive fundraising experience and a track record of success in income generation.
• Strategic understanding of how to use customer data to increase engagement and income.
• Strong interpersonal and communication skills, with a considered approach to strategic challenges.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, pick up your children, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and cover letter (2 pages max). Please include within your cover letter your transferable skills, motivations for applying and what you believe to be the key current challenges and opportunities for supporter engagement teams within the UK.
Applications close at 9 am on Wednesday 1 May. First stage video interviews on 9 and 10 May, with final face to face interviews likely 14 and 15 May in Ewell (Surrey).
Join Samaritans in our mission to create a world where everyone has the support they need. Apply now and be a part of something truly impactful.
About the opportunity
Corporate partnerships are critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future. The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year) of which approximately £850k is from corporate donors and their foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships. Part of our growth strategy is looking at building stronger relationships with corporate partners, having established a strong multi-year relationship for the first time this year worth £500k annually. We have a great ability to measure and quantify its impact, which we are looking to better communicate and leverage with current and potential corporate partners.
We’re looking for a Corporate Partnerships Manager to lead on our corporate partnership activities and initiatives, including growing income from corporate partners as well as increasing the number of corporate volunteer tutor applications we receive from them. Working within our Philanthropy Team, the Corporate Partnerships Manager will be responsible for the line-management and development of two Corporate Partnership Coordinators, ensuring that, as a team, you meet your corporate income and volunteer application targets. Your focus will be on deepening and leveraging relationships with our existing partners, alongside engaging new organisations with our mission and vision.
Closing date: Monday 6th May 2024
Interviews: 14th, 15th and 16th May 2024
Start date: Ideally end of May/June 2024
Duties and responsibilities
• Manage, maintain and leverage existing corporate partner relationships alongside, as relevant, the Head of Philanthropy and Fundraising Manager, including proactively reporting to partners on the impact of their funding, giving and volunteering to encourage further support from them.
• Work with the CEO, Head of Philanthropy and Fundraising Manager to ensure Action Tutoring’s fundraising targets are met, and manage an effective pipeline across Action Tutoring’s different income streams.
• Working with the Head of Philanthropy and Fundraising Manager, with an end goal of increasing both income and volunteer tutor applications from corporate partners, including, as relevant, agreeing to set the strategic plan for corporate partnerships and identifying which ones are most fruitful, defining their journey, and setting targets for both income and volunteers.
• Work with the Head of Philanthropy and Fundraising Manager to support the completion of grant applications for corporate foundations, using the Fundraising Manager as a point of expertise ensuring that reporting requirements for grants and donations are met.
• Working with your Corporate Partnership Coordinators, research and drive new opportunities for high-value multi-year commitments. Support the CEO and Head of Philanthropy in pitching those relationships where appropriate.
Identify potential funders within the current corporate volunteer pool and work closely with the Head of Philanthropy and Fundraising Manager to convert corporate support into income generation to meet agreed upon targets.
• Develop new partnership leads using personal networks and networks within Action Tutoring’s staff team and volunteer pool, including supporting the Programme Team in cultivating partnerships with corporations in their local areas.
• Proactively engage partners in supporting us through fundraising activities, such as challenges and events, match-funding campaigns and pay-roll giving schemes.
• With your Corporate Partnership Coordinators, prepare and deliver presentations and information sessions that encourage colleagues of Corporate Partners to join us as volunteer tutors or support us financially.
• Oversee your Corporate Partnerships Coordinators to lead corporate volunteer recruitment, ensuring agreed targets for corporate volunteers are met.
• Ensure the development of clear and compelling marketing materials to engage corporate organisations, alongside maintaining the partnership areas of our website.
• Line management of two Corporate Partnerships Coordinators, ensuring workload is fairly distributed and supporting their development.
• Represent Action Tutoring at relevant meetings and events.
• Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
• Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
This role requires an ambitious and innovative individual with outstanding interpersonal skills. Engaging corporate partners both in-person and online, you’ll be a confident presenter with exceptional written and verbal communication. Working within a passionate team, and with a multitude of corporate partners from different sectors, you’ll be an excellent collaborator who has a keen eye for opportunities and strong initiative. With a successful track-record of developing and stewarding corporate funding and/or volunteering partnerships, you’ll have knowledge of great engagement strategies, activities and initiatives.
Qualifications criteria:
• A*-C in maths and English at GCSE (or equivalent experience).
• Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
• Minimum two years experience in leading on growing and managing successful corporate partnerships.
• A track record successfully engaging organisations with either fundraising and/or volunteering opportunities.
• Outstanding written and verbal communication with excellent interpersonal skills.
You will be likely be more successful in this role if you have:
• You have a proven track record of developing and stewarding fruitful corporate partnerships within the charity sector.
• You have a passion for educational inequality/working within the Third Sector.
• Line management experience.
• Experience working within a charity with a turnover of £3M or more.
The client requests no contact from agencies or media sales.