Food Bank Project Workers Jobs

We are currently looking for committed, enthusiastic and flexible sessional staff to work during school holiday periods  and the remainder of the year as One to One Support Workers (supporting young people with additional needs or disabilities). 

Rates of Pay: £13.45ph to £15.02ph (depending on experience/qualifications, including holiday allowance)

Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and occasional residential periods as required

Reports to: Operations Manager / Abbey Hub Manager / SEND Coordinator

Contract Type: Sessional

Location: Newham, London

Safeguarding and Equal Opportunities Statement

Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young people in its care. We will take every reasonable step to ensure that children and young people are protected where our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to share this commitment. All members of contract staff are required to undergo enhanced DBS checks.

AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race, colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we expect all staff to fully support and implement the Policy in all aspects of their work.

Summary of Role

Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Support Workers are key to ensuring the successful delivery of our provision for children and young people. Working with children and young people on and one to one basis and in group settings, the role will support the delivery of our play and youth projects and activities to aid their development and will include providing support to young people with Special Educational Needs or Disabilities.

Responsibilities

·Providing for the social, personal, educational and leisure needs of children and young people (including those with additional needs) by assisting in the running, organisation and delivery of particular projects.

·Establishing positive relationships with all children and young people supporting and enabling them to increase their confidence and realise their potential, fully integrating them into all project activities. 

·Coordinating resources and to develop opportunities for children and young people which reflects their particular needs and circumstances. 

·Facilitating the active involvement of the children and young people in the planning anddevelopment of the project programme. 

·Facilitating the positive integration of children and young people with disabilities, behavioural difficulties and/or additional needs within the project. 

·Providing for the personal care needs of the children and young people as required including toileting, changing and feeding. 

·Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required. 

·Working as a member of the AAA team to ensure the safety and well-being of the children and young people being supervised including day to day 'housekeeping' of the site and maintenance of equipment. 

·Liaising with parents, carers and other organisations and professionals as required.

·Adapting activities to meet a child's/young person’s needs as appropriate. 

·Carrying out health and safety inspections as required. 

·Adhering to AAA policies and procedures in respect of safeguarding children and young people.

·Administering medication and/or carry out tube feeding as required, if appropriate training successfully completed. 

This important role will represent FareShare Sussex & Surrey engaging with corporate partners and key stakeholders such as council leaders, politicians and dignitaries across the region. 

Using your experience in engagement and relationship management you will work to consolidate existing partnerships and seek new opportunities across Sussex & Surrey, working to build strong relationships locally and encourage partnership, donations, sponsorships and corporate volunteering. The development team has an ambitious target of £1 million to raise, through various streams including corporate partnerships, individual giving, trust applications and other fundraising activities each year. The role will manage the corporate income stream and requires collaboration with all income generation to ensure effective management and stewardship of all partners.

You will develop an exciting donor journey which engages and encourages support from businesses and key stakeholders. Working with high-value supporters to maintain a good relationship with the organisation and fostering new partnerships. 

You will also work alongside our food Supply Manager to help provide a holistic partnership with our suppliers, encouraging them to support our work across the ESG / CSR spectrum.

You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey.

Duties and responsibilities  

Business Development and Relationship Management 

• Act as main point of contact for existing corporate partners and stakeholders

• Build strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis

• To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term

• Support with engaging FareShare national partners where required

• Capture feedback from businesses to adapt our propositions

• Engage with with external stakeholders to develop effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners and other stakeholders

New Business

• Work closely with the Development Team to identify new business opportunities (including charity of the year partnerships) and to develop new relationships with stakeholders across Sussex and Surrey

• To research and approach companies to maximise fundraising opportunities,Develop and promote sponsorship opportunities and corporate partnership offerings

• Create engaging proposition presentations to approach new businesses engaging with them and s other such stakeholders regularly, hosting visits and attending meetings where necessary

Reporting and Monitoring

• Provide regular reporting for trustees and the Development Team

• To monitor and evaluate all aspects of the partnership, reporting on income and engagement. 

• Regular indepth bespoke reporting for our funding partner

• Work with the Head of Development on creating forecasts and budgets

• Ensuring records are maintained through our CRM system, Donorfy

• Adhere to data protection regulation and have an understanding of the Fundraising Regulator guidelines

Person Specification 

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.

Qualifications and/or Experience- Essential Criteria

• A level education or equivalent

• Experience of Managing accounts or customers

• Experience of working in sales

• Experience of successfully building long term, mutually beneficial relationships with a variety of organisations.

Desirable Criteria

• Experience of managing dignitaries or high-value individuals

• Experience of working in  a fundraising or partnerships role

Skills, Abilities and Knowledge- Essential Criteria

• Proven ability to build cross functional relationships with a customer service focus

• Ability to plan, multi-task and manage your time effectively

• Confident networking and public speaking 

• Excellent attention to detail, comfortable using your own initiative, managing priorities and workload

• Problem solving and decision making skills, solution focussed with the ability to support decisions using data and analysis

• Proactive, resilient, and able to work under pressure

• Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online

• IT literacy including use of Google applications

Desirable Criteria

• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes and targets.

• IT literacy in using Canva or other design applications

Relationships  (internal and external) values and behaviours-Essential Criteria

• Brilliant people skills

• Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

• Comfortable with cold calling new accounts and the judgement to be able to balance persistence with empathy  and understanding.

• Ability to create and maintain successful working partnerships with multiple stakeholders 

• Able to use own initiative and work independently

• Able to demonstrate a commitment to equal opportunities, inclusivity and diversity

Circumstances:Essential Criteria

• Willing and available to work outside normal working hours occasionally if required

• Be flexible about your working arrangements as the role will involve travel around the region.

• Proof of the Right to work in the UK

• Satisfactory DBS check.

Desirable Criteria

• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region

Rates of Pay: £13.45ph to £15.02ph (depending on experience and qualifications, including holiday allowance)

Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and occasional residential periods as required

Reports to: Youth Coordinator/Outreach Coordinator

Contract Type: Sessional

Location: Newham, London

Safeguarding and Equal Opportunities Statement

Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young people in its care. We will take every reasonable step to ensure that children and young people are protected where our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to share this commitment. All members of contract staff are required to undergo enhanced DBS checks.

AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race, colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we expect all staff to fully support and implement the Policy in all aspects of their work.

Summary of Role

Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Youth Workers are key to ensuring the successful delivery of our provision for young people. The role will include the delivery of specific youth work projects and programmes delivered in accordance with the policies and procedures of AAA, helping young people to develop personally, socially and educationally. The role will include providing support to vulnerable and at-risk service users.

Responsibilities

·Providing for the social, personal, educational and leisure needs of young people by assisting in the running, organisation and delivery of AAA youth projects, including building-based and detached street work projects

·Establishing positive relationships with all young people supporting and enabling them to increase their confidence and realise their potential, fully integrating them into all project activities. 

·Coordinating resources and developing opportunities and activities for young people which reflects their particular needs and circumstances. 

·Facilitating the active involvement of the young people in the planning and development of the project programme. 

·Facilitating the positive integration of young people with disabilities, behavioural difficulties and/or special needs within the project. 

·Mentoring young people by supporting positive behaviours, delivering life-skills sessions and workshops.

·Assisting young people in identifying progression opportunities and providing on-going transition support for those moving into college, employment, apprenticeships or further learning.

·Monitoring and evaluating projects with young people and staff, providing reports as required to the Board of Trustees.

·Supporting young people to gain accreditation through their involvement in projects

·Supporting young people to raise money for activities through fundraising. 

·Adhering to AAA policies and procedures in respect of safeguarding young people. 

·Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required. 

·Working as a member of the AAA team to ensure the safety and well-being of the young people, including day to day 'housekeeping' of the site and maintenance of equipment. 

·Liaising with parents, carers and other organisations and professionals as required.

·Carrying out health and safety inspections as required.

Community Project Worker

Oasis South Bristol Hub: Hengrove

FULL-TIME (40 hours)

18 MONTH FIXED TERM CONTRACT

SALARY:  £29,319 per annum

Want to enable children, young people and families to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to make your community a better place?

Want to grow in confidence and experience?

Oasis South Bristol hub team is now in a position to employ a Community Project Worker to work alongside our Oasis Community Hub team in South Bristol and we are looking for a talented and adaptable person to join our busy team focussed on supporting our academies in Hengrove: Oasis John Williams and Oasis New Oak and the communities they serve.

The role will encompass community support activity as well developing and running school holiday provision. 

Key responsibilities will be:

• To provide enrichment activities to the children’s youth work to include holiday schemes, afterschool and lunch time clubs.
• To develop a strong food poverty programme and offer support for the community through adult education, wellbeing, advocacy/family support and volunteering opportunities.
• To work alongside the Strategic Community Development Leader to develop funding and volunteer capacity which can support the Academies holistically across all of the Hub.
• To engage and work with families supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.

The successful post holder must have:

• Proven experience of community development
• Self-motivation, resilience, with excellent organisational and inter-personal skills.
• Successful experience of working with parents / carers (voluntary or paid work)
• Successful experience of working with children and young people
• Experience working with challenging behaviours and attitudes
• Knowledge of safeguarding practices and health and safety

This is an exciting opportunity to be part of a growing team, working in a community and education setting.  As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

Email your CV including a Supporting Statement . Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following question:

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by Midday Tuesday 7th May 2024

Interviews will take place in South Bristol on the week beginning the 13th May 2024

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Rates of Pay: £13.45ph to £15.02ph (depending on experience/qualifications, including holiday allowance)

Hours: Varying, including daytime, twilight hours, evening, weekends, bank holidays, school holidays and

occasional residential periods as required

Reports to: Operations Manager / Abbey Hub Manager / Project Coordinator

Contract Type: Sessional

Location: Newham, London

Safeguarding and Equal Opportunities Statement

Ambition Aspire Achieve (AAA) is committed to safeguarding and promoting the welfare of all children and young

people in its care. We will take every reasonable step to ensure that children and young people are protected where

our staff and associates are involved in the delivery of our work. As an employer, we expect all staff and volunteers to

share this commitment. All members of contract staff are required to undergo enhanced DBS checks.

AAA is an Equal Opportunities employer and wishes to select the best possible candidates for roles regardless of race,

colour, religion, gender, disability, age, class or sexuality. AAA has a comprehensive Equal Opportunities Policy and we

expect all staff to fully support and implement the Policy in all aspects of their work.

Summary of Role

Working under the direction of our Centre Managers at Arc in the Park and Abbey Hub, Support Workers are key to

ensuring the successful delivery of our provision for children and young people. Working with children and young

people in group settings, the role will support the delivery of our play and youth projects and activities to aid their

development.

Responsibilities

● Providing for the social, personal, educational and leisure needs of children and young people by assisting in

the running, organisation and delivery of particular projects.

● Establishing positive relationships with all children and young people supporting and enabling them to

increase their confidence and realise their potential, fully integrating them into all project activities.

● Coordinating resources and to develop opportunities for children and young people which reflects their

particular needs and circumstances.

● Facilitating the active involvement of the children and young people in the planning and development of the

project programme.

● Facilitating the positive integration of children and young people with behavioural difficulties and/or

additional needs within the project.

● Supporting and guiding volunteers, trainees and junior leaders in all of the above, as required.

● Working as a member of the AAA team to ensure the safety and well-being of the children and young people

being supervised including day to day 'housekeeping' of the site and maintenance of equipment.

● Liaising with parents, carers and other organisations and professionals as required.

● Adapting activities to meet a child's/young person’s needs as appropriate.

● Carrying out health and safety inspections as required.

● Adhering to AAA policies and procedures in respect of safeguarding children and young people.

● Administering medication, if appropriate training successfully completed.

The Margins Project, Union Chapel’s Frontline charity, work with people who are homeless or who are at risk of homelessness and helps address pertinent social justice issues these communities face.

The charity runs three integrated programmes:

• a community drop-in programme providing access to nutritious hot meals, and limited access to showers & laundry services.

• advice and engagement programme providing one-to-one as well as group advice service on benefits and housing, and onward referrals to pertinent services.

• support employment programme offers a paid catering training to 10 people who have had experience of homelessness, substance misuse, mental ill-health, and or imprisonment.

Our range of services are designed to help guests (service users) at varying stages, from having no roof over their head to getting back into employment.

This role offers an opportunity for an experienced adviser to help shape and evolve Margins services. Experiences on the ground at the drop-in programme inform the charity’s strategic direction. The role will involve expanding our partner network to link into pertinent statutory and other charitable organisations that provide services that will help our guests with their housing, substance misuse, recidivism, and mental health challenges.

We work closely with people on an individual case work basis to get guests off the streets, into hostels or temporary accommodation where possible, and work with private and social landlords on a range of issues. We support and represent the people we work with on the phone and in person, including at the council, the doctors, the job centre, and benefits tribunals.

Our drop-ins run on Mondays and Wednesdays 11:00am to 1:00pm where attendance is currently from 65 to 75 guests. The advice and engagement worker works more intensively with smaller numbers of up to 20. The demand for more follow up work and advocacy support has been increasing over the last two years and this in-house advice worker is critical for this demand.

Working collaboratively with the Drop-in Community worker (currently vacant), the head chef, and a small group of dedicated volunteers, you will be responsible for the support of a caseload of guests, some with complex needs, and will undertake key work responsibilities including registering the guests, identifying their housing, benefit and personal needs and conducting all necessary follow ups including occasional advocacy support, where deemed necessary.

Job Title: ADVICE AND ENGAGEMENT WORKER

Responsible to: Head of Margins

Location: Margins Offices at Union Chapel, Islington, London

Salary: £32,500 - £35,000

Terms: Full time 37.5 hours per week with 1 hour unpaid for lunch.

Three-month probation, two months’ notice.

23 days annual leave + bank holidays. Workplace pension scheme (NEST)

Start date: May 2024

Purpose of Job:

• To advise and assist guests (service users) with benefit claims and related issues, e.g., Housing Benefit, DLA, PIP, Income Support, ESA, Universal Credit, and other benefits. In particular, assisting them to claim Housing Benefit and UC to reduce risk of rent arrears.

• To develop significant contact and liaison with comparable housing and benefits advice organisations.

• To encourage guests engage with Margins activities, and where practicable, with the wider Union Chapel activities.

• To develop, facilitate and deliver group advice workshops/training programmes and open discussions forums to engage guests who historically do not engage with Union Chapel.

• To Refer Margins guests to relevant internal and external services.

• In liaison with the head of Margins and the chef to refer potential candidates to Margins’ Supported Employment Programme.

The Advice and Engagement Worker will have an active role in identifying and engaging guests as well as referring potential candidates to the Supported Employment Programme, a programme anticipated to expand beyond its current services in Margins catering.

Responsible For:

• Working with caseload of guests

• With the support of drop-in services community worker (currently vacant) to ensure the smooth running of the drop-in services

• Identifying opportunities to improve services both at a project and organisational level.

• Assist the Head of Margins in ensuring that the Margins Project remains GDPR compliant.

• Represent the organisation effectively internally and externally.

• Working in partnership with statutory and other charities to deliver co-ordinated support to guests.

• Identify relevant training opportunities in capacity building.

• Initial liaison with and acting as the first referral contact for the Supported Employment Programme

Key Duties:

• To encourage and assist guests achieve the maximum income from benefits to which they are entitled to, and to refer to relevant support services such as mental health, social services, community support.

• To advise guests on basic budgeting and where applicable to refer to Tenancy Support Officers or outside agencies for more complex help.

• To liaise closely with local authorities, social, and private landlords to try to achieve the best outcome for our guests.

• To identify if the guest is accessioning the right benefit that will support their long-term wellbeing.

• To support newly arrived refugees with their housing and benefit advice needs.

• To actively assist guests with formal appeals against Local Authority, DWP and HMRC decisions regarding benefit entitlement. Representing at Appeal Tribunals.

• To signpost guests to resources that can assist them in finding work.

• When needed, signposting guests to specialist providers in mental health or drug and alcohol support services.

• To Support guests on paying their rent, including providing advice on benefits and debt management.

• To Address breaches of occupancy agreements and develop strategies that would prevent and avoid eviction.

• To assist guests with backdated claims for Benefit by supporting their applications through to completion.

• To ensure all guests’ files are up-to-date and that data is captured on our management system.

• To provide written reports and statistics as and when requested.

• To attend supervision, training, and meetings as and when required.

• To provide advocacy support to guests as and when required.

PERSON SPECIFICATION

Essential:

• Good knowledge of the benefits system, including Universal Credit.

• Experience of working with homeless and marginalised people and understanding of the issues that face them.

• Experience of working or collaborating with people with mental health issues.

• Experience of working with refugees and their needs.

• Ability to manage challenging behaviours.

• Embrace a strength-based approach.

• A clear understanding of professional boundaries.

• A knowledge of the best practice in Safeguarding Adult procedures.

• Excellent written and oral communication skill.

• Ability to work proactively as part of a team.

• Ability to plan, manage and action follow-ups on time and manage and contain workload.

• Proficient in IT skills and competence in Microsoft Office applications.

• Committed to personal and professional development through ongoing training.

Desirable:

• Minimum of 3 years’ experience of providing advice to vulnerable groups

• Experience of delivering provision for the benefit of vulnerable backgrounds

Equal Opportunities:

• Ensure consistent and effective implementation of Union Chapel Equal Opportunities & Diversity policy and procedures.

• Positively promote an environment which respects and values the diversity of staff, volunteers, and Guests.

This is a guide to the nature of the work required of the Advice and Engagement Worker. It is therefore not comprehensive or restrictive and may be reviewed with the postholder and the line manager from time to time. The post holder may undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.

How to apply

Please apply with your CV and a support statement, both no more than two pages, outlining your skills and experiences to meet the criteria of the role, why you want to work for Union Chapel Project and your availability to start with “Advice and Engagement Worker” in the subject line. Please also complete our Equal Opportunities Form.

Closing date: Tuesday 30 April 2024, 8am

Interviews will take place w/c 13 May 2024

As the Administration and Liaison Officer you will be the primary point of contact and the face of the Rugby foodbank for all stakeholders.  You will need to have excellent administration and communication skills as you will be our contact point for volunteers, clients, voucher issuing agencies, food and financial donors. In partnership with the Service Delivery Manager, you will guide the development of the foodbank project including its material resources, financial assets, reputation, partnerships and volunteer body.

Your key skills will be effective communication and the ability to work with all types of people from every kind of background. You will engage with volunteers, clients, Trustees and external agencies such as statutory agencies, churches, schools and businesses to maximise engagement. You will need to be a flexible team member with the ability to balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team.

Our stakeholders are primarily our volunteers, clients, voucher issuing agencies including statutory and community groups, food and financial donors from the community including churches and other faith groups, schools, other charities and businesses, our Trustees and staff.

Our Values: Compassion, Respect, Integrity, Faith and Community 

At Hope4, (operating via the Hope Centre and Rugby foodbank), we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions and as a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 6000 food parcels at our Foodbank. Our staff and more than 80 volunteers are crucial to making this happen. Rugby foodbank is part of the Trussell Trust network of foodbank and operates within their operating model. The charity is founded on Christian principles and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank. 

For more details see the full job description and person specification.

Director of Small Charity

Are you passionate about building community strength and resilience?  Interested in managing a small charity with big ambitions?

We are looking for community-focused person, with vision, skills and enthusiasm to become the first Director of our small charity and help to deliver our ambitious plans. Our Roehampton is a registered charitable company that is embarking on an exciting period of development to establish itself as a community-led anchor organisation for Roehampton in the London Borough of Wandsworth.

You could be someone who’s managed a community organisation before or has experience of managing projects in a community setting and now wants to take on a leadership role.  The successful candidate will have proven community development and engagement skills as well as be able to work strategically to lead and support the development of the charity;  you will be equally comfortable supporting a group of residents with ideas for a new activity, hosting a meeting of the Roehampton Network and liaising with local authority or health partners on strategic matters. You will have experience of staff and/or volunteer management and have the organisational skills to ensure Our Roehampton runs as a safe, legally compliant organisation. You’ll have a track record of embedding equality, diversity and inclusion understanding into your work.

Given Our Roehampton is a place-based anchor organisation, we are looking for someone willing to work locally most of the time so you can really understand the area and develop strong relationships. 

The Job Pack contains the Role Descripton and Person Specifiction plus a Background and Context.The Pack also has contact details if you have questions or would like further information about the role, as well as how to book up for one of our Visit Sessions.  These have been so you can come and meet us and see where we are. 

These are on:

Friday 26 April 3pm - 5pm  and Thursday 2 May 10am – 12 noon 

To apply you'll need to send via Quick Apply the following:

• your CV, including details of two referees 

• a covering letter (no more than 2 pages, outlining how you meet the Person Specification criteria 1-11 that will be assessed at application) 

Deadline for applications 10am on Wed 8 May 

Please note that interviews are scheduled for Wed 15 May 

Office Administrator - Donor Communications and Volunteer Liaison

Friends of the Holy Land are looking for an energetic, dedicated individual to join our fast-moving, growing charity.

Friends of the Holy Land has a small network of volunteer supporters around the country and an expanding number of financial donors. This new role will be responsible for communicating with these two communities, with a focus on preparing monthly emails to supporters, monitoring and moderating social media accounts, liaising with external partners to deliver external communications, developing donor stewardship and growing our volunteer network.

The role will also be required to help with regular office duties and will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters across the UK and with our partners in the Holy Land, and be competent in creating communications.

Essential Qualifications and Skills

• Office experience
• Must have strong computer skills using Microsoft office (ideally Office 365).  CRM training will be provided as necessary
• Excellent written and verbal communication and inter-personal skills
• Ability to proof-read with attention to detail
• Ability to write and design short communications, e.g. emails, posters (ideally)
• Pro-active with the ability to multi-task and work independently and with changing priorities
• Confident phone manner and a friendly demeanor - be a 'people person'
• Be comfortable working in a faith-based environment
• As part of a small team, a problem-solving, can-do attitude is necessary along with an unflappable demeanor
• Experience of CRM systems helpful but not essential
• Experience managing Social media accounts desirable

This is a full time post and will be office based in an easy location with parking.

New Routes Integration

 Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

 Principle purpose of the post:

To work closely with the Chief Executive to ensure the professional and efficient running of all aspects of the organisation’s finances, HR and administration providing vital administrative backing to support and sustain the work of the Chief Executive and Project Coordinators.  The successful candidate will be flexible, proactive and able to work both independently and in close liaison with colleagues.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.