Freelance trainer jobs in east dulwich, greater london
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Do you have significant experience facilitating activities with young people, the ability to deliver exceptionally engaging team-challenge sessions to classes from KS2 to Sixth Form, and a commitment to professionalism and a big sense of fun? If so, read on...
Hours: Freelance - hired on a day-by-day basis
Location: London / South East
Pay: £150-200 p/day depending on level of responsibility, plus travel expenses
Closing date: Friday 5th September
Commencement: We run these days all year round, yet would be looking to get you along to watch one of our September days for both you and us to work out if it’s a good fit, and if possible, induct you!
What do we do, and what’s our impact?
We’re a small, creative, and fast-growing team who run team-challenges days in schools, usually for a whole year group. We work in both the maintained and independent sector across London and the South East.
Our days each bring numerous positive benefits to young people, such as developments in:
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Speaking confidence
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Collaborative skills
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Independent thinking
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Leadership
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Taking responsibility
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Sense of adventure
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Personal organisation
How do we do it? We deliver activities and experiences, both indoors and outdoors, such as:
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Team-building
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Improv workshops
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Public speaking
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Orienteering
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Catapult creation
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Puzzle games
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Interview training
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Archery
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Axe-throwing
…that will develop their skills, confidence and self-esteem - both inside and beyond the classroom.
Head to our website to learn more.
Note: We also run a small number of other businesses that work with schools and young people. Each operates in distinct yet overlapping areas of education - so there may be opportunity for successful candidates to be offered work for these too.
Outspark provides the Duke of Edinburgh Award expedition element at Bronze, Silver and Gold.
The Philosophy Man delivers workshops and training to help schools embed philosophy, oracy and metacognition into their curriculum
P4HE provides online and in-person workshops in philosophy, debating, acting, writing and more, for home and mainstream educated children from 6 to 18. It also runs regular residential weekends in Kettering.
Our ambitions
Hidden Leaders currently works with 20 schools across London and the South East (and dozens more in our other organisations above). Word is spreading about us and we are growing in size, and we anticipate delivering even more sessions in schools in the coming years. And so we are looking to expand our small, trusted expert group of freelance facilitators to help us deliver this impact.
Opportunities we can offer you:
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Real impact: You’ll be on the frontline of our in-school days delivering a programme that makes a real difference to children’s confidence and skills
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Growth and development: We’re looking for people with existing significant experience in any of the activities listed above, but you’ll also receive full training and induction on all activities - and opportunities to attend further CPD events we put on to become even better at what you do
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A friendly and driven team: We are a collaborative, supportive, and flexible team that values innovation and achieving meaningful outcomes
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Choice: We have several set dates in schools each year, usually in Summer term and in late August into September - which you may be offered and can choose whether to take or not. We’re also looking to expand our work in the months in between.
The Role
We’re looking for experienced, energetic and confident freelance facilitators to help us deliver our tried-and-tested activities — from team-building and orienteering to improv games, problem-solving challenges, debates, archery, and axe throwing. We don’t expect anyone to be experienced in all of these - every member of our team of freelancers has their own areas of expertise and choose to be deployed on particular activities that most suit their skills and experience.
You’ll be working with a diverse range of schools, from primary and prep schools, right through secondary to sixth forms, facilitating sessions to inspire teamwork, communication, resilience, and leadership.
You’ll always be working on a day under the guidance of one of our Founder Directors, Tom and Alex.
Important to know
We are looking for freelancers who may be available for work and who fit our ethos, values and activities to whom we can offer as and when it comes in.
We couldn’t do what we do without our core team of trusted freelancers. We look after those we work with by offering regular training and observation opportunities so they can expand their repertoire.
However, joining our pool of freelancers will not involve a fixed contract of employment or a guarantee of regular work. Our existing freelancers work with us anywhere between 3 - 15 days per/year. Such work offers very useful supplementary income alongside other roles at other organisations (or their own) rather than a core income. Our busiest times of year are:
September — where we deliver team building/bonding days for new year groups
May, June and July — where we deliver similar days but usually as part of school activity weeks
We anticipate further growth at these times, and also are looking to expand our offer to more indoor/lower cost days in the Autumn/Spring term. And to deliver these we will need more staff!
Responsibilities
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Facilitate pre-designed Hidden Leaders sessions and activities in schools
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Engage and motivate participants, creating an inclusive and supportive environment
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Brief, instruct, and ensure safety during practical activities
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Encourage reflection and discussion to link activities to personal and team development
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Adapt delivery style to suit different audiences, group sizes, and abilities
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Take care of activity equipment and ensure activity areas are safe and ready to use
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Represent Hidden Leaders professionally in schools
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Adhere to our high delivery standards and health safety and our strict safeguarding obligations at all time
We need you to have…
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Significant experience facilitating group activities with young people (e.g. classroom teaching, team-building, outdoor education, public-speaking training, drama/improv, youth work)
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Confident communicator and able to deliver exceptionally engaging sessions to groups of up to 30 to all ages from KS2 to Sixth Form
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Reliable, punctual, and comfortable arriving at a school to help us set up at 8am, and be packing down with us afterwards
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A big sense of fun and joy in what you do - we don’t do dry
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The ability to relate to young people in a way that isn’t “teacherly” but at the same time firm and in-command
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Strong situational awareness and ability to manage group safety effectively
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Flexible, adaptable, and able to think on your feet to differentiate activities in the moment
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Willingness and ability to travel to different locations across the South East
A bonus if you have…
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(For outdoor education experts): Outdoor activity instruction qualifications (e.g., Archery GB Leader / Outdoor First Aid / Lowland Leader)
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Have any experience leading or co-leading events or expeditions and so be able to step into the shoes of Day Director if we need you to (and obviously be remunerated accordingly)
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Any experience running activities not listed above, but that you’d think schools would love as part of our Team Challenge days
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Are confident speaking in front of larger groups such as school assemblies or full year-group briefings
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Clean UK driving licence and access to a vehicle
We will not accept any application which:
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does not contain significant experience (4+ years) working with young people in an official role (e.g. teacher, youth-leader, outdoor educator)
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was created through AI
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isn’t from inside, or within, easy travelling distance of the South East
If you’ve read this far down, do show it in your application by telling us your favourite TV show from your childhood, and why.
Application process
To apply: Submit your CV and a brief cover letter outlining how you meet the requirements of the role via CharityJob Apply. If you have any questions, please contact us via our website.
Shortlisting will happen as applications come in, and interviews will be held online at times convenient to both yourself and us.
All application letters will be filtered through an A.I detector. Sorry if we sound old fashioned, but we're humans, looking to recruit a human, who will be working with other humans!
The client requests no contact from agencies or media sales.
We are looking for a dynamic and innovative ESOL consultant to join our team and lead on the curriculum development and delivery of our ESOL for Work courses. This role sits across our Education & Training and Research & Impact teams and offers a unique opportunity to shape future ESOL provision for people in low-paid work.
ESOL (English for Speakers of Other Languages) is a core strand of our community education offer. Each year, we support over 200 learners to improve their English, build confidence, and engage more fully in community life. Many of our learners face significant barriers to mainstream education, particularly those juggling low-paid, insecure employment. In 2023, in partnership with The Bell Foundation, we launched a three-year research and delivery programme focused on improving access to ESOL for people in work. The project aims to better understand the structural and practical barriers faced by working learners, and to codesign inclusive, flexible models of delivery that can influence and shape future ESOL provision across the UK.
Now in its second year, the programme is expanding. We are developing new partnerships with employers in sectors such as hospitality, construction, and health and social care, and growing our flexible ESOL-for-work pilot offers. Through these pilots, you will also play an essential role in helping us to generate new insights and learning about what works and why.
We’re looking for someone who is passionate about adult education, committed to equity and access, and excited to explore new ways of delivering ESOL. You will have strong experience designing and delivering ESOL learning, ideally in community or workplace settings, and be confident working collaboratively with learners, providers, and employers to co-create effective and inclusive solutions.
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Position: Education Workshop Facilitator (Freelance Pool)
Organisation: Just Finance Foundation
Fee: Half-day rate £150. Half day usually consists of 2 x 45 minute workshops. Rate is inclusive of travel
Location: London primary schools
Application Deadline: 26 August 2025
About Us
Just Finance Foundation (JFF) is a national charity dedicated to improving financial wellbeing across the UK through financial education. JFF provides schools with innovative financial education programmes that equip the next generation with the skills, knowledge and confidence to make informed money choices.
LifeSavers is our financial education programme, delivered free to primary schools across the UK. We work directly with teachers, educators and schools to provide a wide range of curriculum linked classroom resources and practical activities to engage children with financial education from a young age.
The Role
We’re building a pool of freelance facilitators to deliver engaging, 45-minute workshops using JFF’s pre-developed content. This is a flexible, ad-hoc role perfect for educators or professionals passionate about financial literacy and working with children.
Why Join Us?
· Flexible work: workshops are scheduled in advance, and you choose which sessions you’d like to deliver
· Meaningful impact on children’s financial futures
· Full training and onboarding provided
· Competitive pay (£150 per half-day) with travel expenses included
· Work alongside supportive JFF staff and funder volunteers
Key Responsibilities
· Deliver workshops confidently using provided materials (no content creation)
· Engage pupils aged 9–11 with interactive facilitation
· Support funder volunteers assisting in sessions, ensuring they have a positive experience
· Maintain professional relationships with schools and JFF team
· Provide feedback and support evaluation processes
Requirements
· Experience working with children aged 9–11 or in an education setting
· Strong group facilitation and communication skills
· Professional, reliable, and adaptable approach
· Enhanced DBS check or willingness to obtain one
· Interest or experience in financial education desirable
Additional Information
This role is freelance/self-employed. You will be responsible for managing your own tax, National Insurance contributions, and any other statutory obligations related to your self-employment. Just Finance Foundation will not deduct tax or National Insurance from your fees.
How to Apply
Please send your CV and a short covering letter (max 600 words) outlining your relevant experience and approach to engaging young learners
Application Deadline: 26 August 2025 Interviews: Remote, week commencing 1 September 2025
Global Health Partnerships (GHP – formerly THET) is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries. We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage (UHC). At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and low- and middle-income countries (LMIC) health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience. At the heart of our work is vision of a world where everyone has access to healthcare.
GHP is seeking a consultant to conduct a study examining the work of GHWP in Ghana, Kenya and Nigeria. The consultant will lead investigations into the benefits and impact of HP health systems and health workforce interventions under the DHSC-funded GHWP.
This study will explore and examine the value added of the Health Partnership approach to the health systems of the three partner countries. While the effectiveness and impact of health workforce and health system strengthening interventions have been highlighted through GHWP reports and sharing and learning events in each of the three countries, insights and results have not yet been sufficiently synthesised or documented in a way that supports advocacy, resource mobilisation and policy positioning.
This study will review and examine existing literature and data, including published and grey literature, GHWP reports, reports from other DHSC-funded GHP projects, and other available documentation on the benefits of the Health Partnership model (see Related Papers section). Some primary qualitative data collection and analysis may be required.
Contractual Responsibilities
Reports to: The Technical Director, based in the UK, who will provide technical oversight of the study. The Consultant will be responsible for managing their workload and conducting the activities in a timely and efficient manner as set out in this document. The Consultant will agree the specific focus areas for the study with the Technical Director and GHP team. The Consultant will also have regular reporting points with the Head of the Evidence and Impact Team and other GHP colleagues, as required.
The contract will run from August 2025 over a 4-month period. The Consultant will submit a technical proposal and budget of up to £20,000. The consultant will invoice GHP on a monthly basis. Please note that this is non-negotiable.
Key Deliverables and Dates
· Scope of Work and technical proposal (co-produced with GHP)
· Draft Report
· Power point presentation with preliminary findings
· Evidence brief of key findings and recommendations
· Preliminary findings to be ready to present in early-November as part of GHP’s webinar series
· Final report, with executive summary submitted by 30 November 2025
· Possible additional presentation of results at the Global Health Summit in March 2026 (TBC)
Qualifications and Experience:
· Postgraduate degree in Global Health, Public Health, Health Policy, International Development, or a related field.
· Proven experience in health systems and/or health workforce research or evaluation
· Understanding of the health partnership approach/mode, ideally involving countries such as Ghana, Nigeria, or Kenya.
· Familiarity with the health systems in Ghana, Nigeria, and Kenya. Additionally, familiarity with the Health Partnership model and the UK’s global health engagement strategies is desirable.
Skills and Competencies:
· Strong qualitative and quantitative research skills, including data collection, analysis, and synthesis.
· Ability to critically appraise and synthesise evidence from diverse sources (e.g., programme reports, academic literature, policy documents).
· Excellent written and verbal communication skills, with experience producing reports, policy briefs, or academic publications.
· Strong stakeholder engagement skills and the ability to liaise with a range of stakeholders, including policy makers, UN agencies, regulatory bodies, academic institutions, development partners, and health workers. Competence in using research tools and software (e.g., NVivo, SPSS, Excel, or data visualization platforms).
· Ability to work independently and manage timelines for deliverables.
Desirable Attributes:
· Experience working with or through organisations like Global Health Partnerships (formerly THET), NHS Global Health Partnerships, or UK FCDO-funded programmes.
· Knowledge of health workforce development frameworks and global health diplomacy.
· Understanding of diaspora engagement in health systems strengthening.
The client requests no contact from agencies or media sales.
Upcycling Programme Consultant
Location: Based at HFHGB Upcycling Workshop (49 Gale St RM9 4NU) and at Restore (16 High St RM1 1HR), as and when required. There may also be a need to attend Corporate offices/locations.
Engagement Basis: Freelance, activity-based contract
Please submit your CV and an expression of interest.
Closing Date is Wednesday 27th August 2025.
Background
Habitat for Humanity Great Britain (HFHGB) is part of the international Habitat for Humanity network, tackling housing poverty around the world. Decent and affordable housing is about much more than four walls and a roof – housing intersects with critical development issues, including gender equality, human rights, and climate change. You can find out more about our work on our website.
We're not just creating homes. We're also creating opportunities. Providing connections and support for people in housing need as well as volunteer experiences for corporate partners. At Habitat for Humanity’s upcycling initiative we take things and bring them into the workshop and give them a new lease of life.
Overview
Habitat for Humanity GB (HFHGB) engages corporate volunteers in practical upcycling workshops as part of its social impact programme. These workshops involve the restoration or creation of furniture and home goods for people experiencing housing precarity. We are seeking an experienced freelance consultant to manage and deliver this programme on a flexible, per-project basis.
Less than 2% of social housing actually comes with furniture. Our upcycling workshop aims to part-furnish these properties with high quality repaired and upcycled items and create opportunities for other households and communities experiencing economic hardship to furnish their own space.
We have strong support from the UK public, who are keen to make donations of furniture and materials, as well as support from the UK private sector. This project will combine these offers of support by enabling a creative workshop space where teams of volunteers can be supervised to upcycle donated items. Our upcycling project aims to furnish properties with high quality repaired and upcycled items and create opportunities for other households and communities experiencing economic hardship to furnish their own space. Upcycled furniture also goes to our Restore in Romford which is our Charity DIY shop and a community space for low-income households to purchase essential furniture items and access tailored DIY and construction information to help them make affordable improvements to their home.
Scope of Services
The consultant will be contracted to provide services under two categories:
A. Workshop Delivery (Per Event Basis)
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Lead upcycling workshops for groups of up to 15 volunteers
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Demonstrate furniture painting, sanding, or assembly techniques
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Provide safety briefings and facilitate an inclusive and engaging volunteer experience
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Ensure venue is prepared (tools, PPE, materials) and tidied post-event
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Capture basic event data (e.g., attendance, photos, testimonials)
B. Planning & Admin (Hourly Basis)
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Liaise with HFHGB staff to scope each workshop
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Procure or prepare necessary materials (paint, wood, furniture)
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Coordinate with donors and suppliers on logistics
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Maintain inventory of workshop tools and supplies
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Maintain inventory of food/refreshments e.g. water, milk, tea etc
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Support design of new upcycling activities for different skill levels
Scope of Consultancy
The Upcycling Programme Consultant will be engaged to deliver HFHGB’s Upcycling Workshops. We are looking for an enthusiastic, creative and supportive individual to fulfil this role. The ideal consultant will have experience working with individuals from a mixture of backgrounds and with different experience levels:
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Overseeing workshop delivery in line with agreed project scope, developing and managing a process to ensure that donated items of furniture are upcycled to a high quality and providing input into volunteer coordination and inductions as agreed.
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We are looking for someone with the creativity and drive to grow the project and workshop outputs, and existing experience of furniture upcycling, such as varnishing, painting, knowledge of furniture restoration is essential as this is the focus of the existing work.
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There will be times where the Upcycling Programme Consultant will be required contribute to related activities if mutually agreed, such as meeting with various partners and helping with collections or deliveries.
Furniture Upcycling
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To coordinate with a team of designated supervisors who will oversee day to day upcycling with Corporate Partners, e.g. volunteers. This includes involvement in appointment, oversight and assisting with necessary training for supervisors etc.
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To develop creative and engaging ideas and processes about what to do with the furniture from start to finish.
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This includes identifying which pieces of furniture will be upcycled for each session, in what way they will be painted and finished and what products will be used. Ultimately creating a process for each piece which supervisors can use in the sessions as a guide for the day and with participants.
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To oversee the donation and collection of stock and materials from partners and donors, including liaising with Restore and procuring from local sources.
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To complete regular stock checks to ensure adequate stock of all items needed to creatively upcycle furniture in available including but not limited to paint, sandpaper, waxes, varnishes, and tools.
Programme Support Activities/Project Logistics and Liaison/Project Co-oridnation.
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Act as the primary liaison for all Upcycling enquiries, working with suppliers, media and supporters as required. Representing Habitat at workshops, internal and external events with current and potential donors.
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Track and report on expenditure for the project, as agreed with Habitat for Humanity and the Director of Programme Delivery ensuring value for money and adherence to, and review of budget expectations.
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Facilitate relevant meetings relating to the project, including setting agendas, writing, distributing, and following up on agreed actions.
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Co-ordinate with HFHGB staff to develop all marketing materials using all the charity’s communication channels.
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Adhere to HFHGB health and safety procedures while on-site.
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Provide excellent customer service to ensure all stakeholders have a positive experience of the project.
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Evaluate the success and impact of the project by monitoring pieces upcycled and diverted from landfill, and GIK (Gift in kind) donated to support the project,
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Ensure all registration forms, health and safety and inductions forms are completed and saved according to GDPR practices.
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Ensure before and after photos of the furniture and volunteer involvement on the day is captured and downloaded onto the appropriate system.
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Provide information to ensure the Impact Team can prepare narrative and financial reports required by donors.
Consultant Profile
The consultant is expected to have:
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Demonstrable experience in furniture upcycling, including restoration, varnishing, and upholstery.
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Experience working with volunteers in a workshop or creative environment.
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Strong organisational skills and ability to deliver on time and within budget.
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Confidence in liaising with donors, corporate volunteers, and suppliers
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A current clean UK driving licence and access to transport
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Experience coordinating creative workshops or similar hands-on activities
5. Key Deliverables
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Up to 3 workshops per week (subject to bookings)
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Basic post-event summary submitted within 5 working days of each session
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Workshop area maintained in good order
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Regular inventory updates and re-stocking requests submitted quarterly
Fees & Payment
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Workshop Delivery Days: £200/day (inclusive of preparation and facilitation time)
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Planning/Admin Time: £25/hour (pre-approved, capped per project)
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Invoicing: Monthly in arrears, based on completed activities and submitted timesheets
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Payment Terms: Within 30 days of receipt of invoice
Please submit CV and Expression of Interest.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Social Work Practice Consultant x3 - (North East, North West and Scotland)
Making a Difference in Foster Care!
We are seeking three dedicated and experienced Practice Consultants to join our team and help deliver transformative fostering support across the North East, North West England and Scotland.
This is a unique opportunity to drive improvements in fostering practice and positively impact the lives of children and young people in care.
Positions Available
- North East England
- Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
- Hours: 28 hours per week
- Location: Home-based/Hybrid. Travel across the North East is required, with occasional UK-wide travel.
- North West England
- Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
- Hours: 28 hours per week
- Location: Home-based/Hybrid. Travel across the North West is required, with occasional UK-wide travel.
- Scotland
- Salary: £42,630 – £47,705 FTE (pro rata £25,578 – £28,623)
- Hours: 21 hours per week
- Location: Pan-Scotland. Office base in Glasgow. Travel across Scotland is essential, with occasional UK-wide travel.
About the Role
As a Practice Consultant, you will be part of a dynamic and supportive team delivering services in Advice, Advocacy and Mediation, Training, and Practice Consultancy. Your work will contribute to our mission to empower, enrich, and support the relationships at the heart of the fostering community.
You will:
- Deliver high-quality training and consultancy services to fostering providers and carers.
- Support the development of fostering policy and practice across the UK.
- Champion trauma-informed, child-centred, and solution-focused approaches.
- Contribute to our publications, resources, and events.
- Build strong relationships with stakeholders and support membership engagement.
About You
We are looking for passionate professionals with:
- A relevant qualification (e.g., social work) or substantial fostering experience.
- Experience in training, mediation, and advocacy.
- Excellent communication and interpersonal skills.
- A sound understanding of fostering legislation and practice.
- Confidence in working both independently and collaboratively.
- A flexible and proactive attitude to travel and service delivery.
About the Organisation
You will be working for the UK’s leading fostering charity, to ensure that every child in foster care can thrive. The charity provides training, support, and resources to foster carers, influences policy, and campaigns for positive change.
They are committed to diversity, equity, and inclusion, ensuring all team members feel valued and empowered. If you want to be part of a charity that makes a real difference, we’d love to hear from you!
What We Offer
- 38 days leave (including bank holidays)
- Flexible and hybrid working arrangements
- Enhanced maternity, adoption, and sick pay
- Pension scheme and life assurance
- Employee Assistance Helpline (24/7)
- Eye care contribution
- Season ticket loan
- A supportive, inclusive workplace culture
Key Dates - Closing date for all roles: 9 September 2025
North East & North West England roles:
- Shortlisting: 11 September 2025
- Interviews: 17–18 September 2025
- Location: In person in our Southwark office or via Teams (by exception)
Scotland role:
- Shortlisting: 12 September 2025
- Interviews: 25 September 2025
- Location: In person at our Glasgow office or via Teams (by exception)
Other roles you may have experience in could include: Fostering Support Worker, Family Support Worker, Children’s Project Worker, Social Care Worker, Training and Development Officer, Youth Support Worker, Community Engagement Officer, Supervising Social Worker, Learning and Development Officer, Childcare Worker, Policy and Practice Officer, Looked After Children’s Social Worker, Child Protection Officer, Inclusion and Diversity Officer, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This is a new exciting combined role.
The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.
The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.
Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.
The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.
Key responsibilities
Legal Administrator (approximately 4 days a week)
· To manage incoming and outgoing legal post in line with Asylum Aid’s procedures
· To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc
· To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls
· To manage the legal enquiries email inbox, triaging emails as appropriate
· To manage the team calendar and oversee key dates system
· To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary
· To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately
· To assist with the preparation of electronic documents for the Home Office, court or tribunal
· To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents
· To attend legal team meetings
· To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary
· To assist with general office administration, including administering petty cash
· To supervise the work of the Legal Administration Volunteer(s)
· To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid
Training Programme Coordinator (approximately 1 day a week)
· To provide general administrative support for the Compass and MJGL programmes
· To monitor project timelines, plans, and budgets
· To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events
· To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants
· To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider
· To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.
How to apply
The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.
The website form will ask you to:
· Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
· Upload your current CV
· Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.
At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Equal Opportunities
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.
Role Title: External Communications and Advocacy Lead
This is a rare opportunity to shape the new communications function in a thriving cancer charity, establishing Shine as the go-to charity supporting all young adults living with any type of cancer in the UK.
Responsible to: Co-CEOs
Location: Hybrid, with two to three days per week at Shine’s offices in Blackheath, Southeast London.
Hours & salary: Full time (35 hours per week). Salary range is £39,000 - £43,000pa depending on experience. This is a permanent job with a three-month probation period.
Benefits: Employee contribution pension, training and development support.
Holiday: 25 days annual holiday each year plus 8 days of public holidays. We also give you your birthday off each year.
Who we are
We are a small and impactful national charity. Our goal is that every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.
Shine is a small team of committed people who like to ensure that work isn’t a grind. We aim to have fun while making a difference to the lives of young adults with cancer and we’d love to have you on our team!
Main purpose of the role:
A rare opportunity to shape the new communications function in a thriving cancer charity and to establish its reputation as the go-to charity supporting all young adults living with any type of cancer in the UK.
As part of our growth plan, we are delighted to be hiring our first Communications and Advocacy Lead. Working on our external communications strategy to build authority and be the go-to voice for younger adults (aged 20 to 49 years) living with cancer, this person will be responsible for managing all external communications. In addition, will work closely with the rest of the Shine team to ensure consistent external messaging.
Key Responsibilities
These include:
● Develop implementation plans to support Shine’s communications strategy to build authority in the cancer support space.
● Responsible for developing the Shine narrative, brand voice, and talking points to support external stories and campaigns, and to co-create fundraising messages with the Fundraising Manager and Fundraising Consultant.
● Responsible for all external communications with media including national and regional outlets, print and broadcast, digital channels and titles read by healthcare professionals.
● Supervision of the social media output from Shine, ensuring consistency with the overall communications plan.
● Ability to represent Shine at external stakeholder meetings.
● Working closely with the Shine team to raise Shine’s profile through advocacy activities in the cancer community and healthcare professionals.
● Work with Shine co-CEOs to develop their external profiles through thought-leadership, speaker and advocacy platforms.
Person Specification
Essential skills:
● Ability to develop multi-channel communications plans, using social, digital and traditional media platforms
● Knowledge of UK health media including health correspondents and reporters for national news outlets (print & TV and radio)
● A good eye for design, with the ability to manage, develop and implement brand guidelines
● Experience of working with media databases and press release distribution services
● Excellent writing skills and experience of writing materials for media
● Ability to create media angles and stories from data and third-party content
● Identify platforms for Shine thought-leadership, particularly for the co-CEOs
● Strong skills in using online technology platforms including Google workspace, Canva, YouTube and MS Office.
Desirable skills:
● Experience of working alongside expert suppliers including design and content, public relations agencies and consultants.
● Experience of managing projects remotely, including using tools such as Asana.
Core competencies:
● Empathy - understanding of the issues faced by the young adults (20-49 yrs.) living with cancer
● Attention to detail -must deliver accurate content to a high standard
● Self-directed - must be able to work independently and make strategic recommendations to Shine co-CEOs on all aspects of Shine communications
● Collaborative - ability to represent Shine and work in partnership with third parties including patient groups, medical professional groups and industry.
This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given.
Key approaches
● Respectful of the confidentiality of Shine service users and the ability to work within charity law and governance structures.
● Be prepared to have progress assessed regularly and be appraised annually.
● Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.
Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.
What Shine offers
By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of an ambitious and rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.
In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a cycle-to-work scheme.
About the charity
Vision
We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.
Mission
There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are challenges to navigate, like work, dating, finances and more. We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.
Our values
1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.
2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.
3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.
4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.
5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.
Please submit a CV and covering letter. Applications without a covering letter will not be reviewed. And hey, we know ChatGPT can be a help but we'd rather have a shorter, personal covering letter than a long one written by AI.
An exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site. Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world's largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life - reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections. Three new part-time staff roles are being created to focus on volunteering, collections and managing the project.
The part-time Museum Operations and Project Manager will manage day-to-day operations and oversee delivery of the project initiatives. We will also be recruiting a Curatorial Officer (one day per week) and a Volunteer Coordinator (two days per week).
The key responsibilities of the Museum Operations and Project Manager include overseeing daily operations in particular to build capacity, in collaboration with the Operations Committee, and developing operational policies and procedures; planning, executing and monitoring all aspects of the Heritage Fund project; line managing the Volunteer Coordinator and fostering a positive and collaborative working environment between staff and volunteers; line managing the Curatorial Assistant to ensure that collections are looked after and documented in line with best practice; working with the Curatorial Assistant and trustees to achieve Accreditation by August 2026; and managing the external consultants who will be carrying out audience development work and developing learning materials.
Kempton Steam Museum, operated by KGET, tells the story of the Kempton Park pumping station and its vital role in supplying drinking water to London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
An exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.
In this role you will lead the development of our educational hub making use of our unique setting and offerings of animal husbandry, gardening and therapeutic activities to support the learning experience and personal and social development of children and young people and community groups particularly for those experiencing educational disadvantages.
Main Purpose of the Job
To design, deliver and manage a structured education programme to schools, alternative education settings, youth organisations, volunteers and our wider community. To engage with the local community by providing outdoor learning opportunities and promote environmental awareness. To increase the outreach of our educational opportunities of Vauxhall City Farm to schools and organisations in Lambeth and targeted London Boroughs and to maintain strong working relationships with schools and partners.
Main Responsibilities
Programme Leadership and Delivery
· Promote, deliver and staff a range of educational programmes at Vauxhall City Farm focusing on farming, animal care, food production, wellbeing, and environmental sustainability.
· Create engaging, accessible programmes in line with the National Curriculum, with a focus on reaching under-represented groups and people with additional needs.
· Lead the facilitation of inclusive, interactive and engaging workshops.
· Design and conduct formative and summative assessments to measure the impact of educational programmes.
· Use assessments, data and feedback to measure the impact of education programmes. Prepare reports for funders, trustees, and partners.
· Create high quality educational resources to support on-site and outreach learning.
· Work across teams to enhance the educational interpretation across The Farm to support learning for a wide audience.
Staff Management
· Recruit, train, support and supervise education staff and freelance workers.
· Foster a culture of continuous professional development and excellence in teaching practice.
Outreach and Stakeholder Engagement
· Design, develop and manage outreach programmes to schools and community organisations.
· Build and maintain strong relationships with schools, educational institutions, and community groups in Lambeth and surrounding boroughs.
· Attend education-related meetings and forums, representing Vauxhall City Farm.
Administration and Operations
· Oversee the administration and logistics of all education programmes and outreach activities.
· Work with Senior Management Team to contribute to strategic direction.
· Develop and maintain systems to ensure efficient scheduling, delivery and tracking of all activities.
· Work closely with the Marketing team to promote educational programmes, events, and activities.
· Prepare and manage the Education budget.
· Identify relevant funding opportunities that align with the organisation's goals and projects, supporting the application and project development process.
Safeguarding and Compliance
· Ensure all activities follow Vauxhall City Farm’s policies and procedures, especially in relation to equal opportunities, health and safety, and child protection.
· Ensure that all safeguarding and health and safety requirements for visiting groups are met and maintained to a high standard.
Other Duties
· Foster a culture of organisation wide learning.
· Work flexible hours, including occasional evenings and weekends.
· Carry out other duties as required to support the wider work of Vauxhall City Farm.
Person Specification
Essential:
· Proven experience as an educator (minimum of 2 years)
· Experience of working with the 8-18+ year age groups.
· Understanding of diversity and the varied needs of children/young people and families.
· Experience in planning, delivering and evaluating educational programmes for children and/or young people.
· Experience of leading workshops or informal education sessions in outdoor, farm, or community settings.
· Experience of managing or supervising staff, freelance workers or volunteers.
· Experience of developing partnerships with schools and community organisations.
· Experience with programme evaluation and using data to demonstrate impact.
· Experience of managing bookings, administration and logistics for public programmes.
· The ability to communicate effectively in written materials as well as presentations, workshops and public-facing activities.
· Interpersonal skills and an ability to relate to people of all ages.
· Knowledge of safeguarding, child protection, and health and safety procedures.
· Excellent organisational and time management skills.
· The ability to work on own initiative, using judgement and common sense.
· Computer literate – with the ability to use basic software such as Word, Excel, Email etc.
Desirable:
· Teaching Qualification
· Forest School Leader Certification
· First Aid certification
· An enthusiasm for environmental conservation and sustainable development.
· Full Drivers Licence
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.
The client requests no contact from agencies or media sales.
Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. The museum is building a new strategy that will lead its transformation over the next 10 years as it tests out innovative new models for exhibitions, displays, learning and engagement, building towards a new permanent site and dynamic operational model. Learning and engagement are central to the museum’s future. This new role will support the learning and engagement team by coordinating bookings, marketing and communications for the team.
Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to coordinate the day-to-day running of the learning team as we move forward to the next phase of the Jewish Museum London.
Reporting to the Head of Learning the appointed candidate will have the organisational and administrative skills to ensure the team can effectively deliver programmes for schools, families and communities as well as taking a lead on communicating the museum’s activity through social media, newsletters and the website.
Main Duties & Responsibilities
The main role of the Learning and Communications Coordinator will be to administrate the activities of the learning department, in particular our flagship programme of schools workshops both in person and digitally. Excellent communication skills are required as this role will involve being the first point of contact for the department, responding to queries, liaising with teachers, taking bookings and sending out pre- and post- activity information. You will play a key role in ensuring the smooth running of this busy and creative team by providing, general administration, organisational and hands-on practical support—invoicing, ordering materials and supplies, auditing resources, collating and recording evaluation data and transporting materials and equipment for our outreach, offsite events and workshops. Digital learning and communications are central to how we engage our audiences so the post holder will need to a good level of social media and technical literacy in order to update learning and events sections on the website, support the delivery of virtual workshops, coordinate the social media working group and create newsletters.
Learning programme bookings and coordination
· To be the first point of contact for all enquiries about learning programme activities and the main contact for liaising with teachers and taking bookings
· Co-ordinate and administrate all bookings for the schools outreach, virtual and broadcast programmes—from taking bookings and booking facilitators through to invoicing and evaluation
· Organise bookings, delivery and return of museum loan boxes
· Audit and prepare the handling collection for workshops
· Close collaboration with the Senior Learning Producer: Schools to assign learning team members and freelancers to workshops including leading on contracting and financial administration of freelance facilitators
· Support with organising and delivery of informal and community learning activities and events including the Curious Minds Dementia Friendly programme and family learning events
· General support and assistance for activities and programmes as required
Team Administration
· Managing the team’s calendar of activity
· Ensure that bookings spreadsheets and databases including Raisers Edge, Artifax, Excel sheets and Monday Boards are kept up to date and accurate
· Collating statistics and data for reporting
· Maintain the carbon calculator tracking for the team
· Order any resources, materials, equipment and travel (such as oyster cards, train tickets and taxis) for the team
· Coordinate room bookings and generating zoom links for workshops, meetings and activities
· Set up regular team meetings as required, circulating minutes/ action points and ensuring follow up actions are taken
· Work with finance to ensure that schools workshops and activities are invoiced and to coordinate payment of freelancers
· Help ensure good communication throughout the team and organisation
· Ad hoc duties e.g. filing, typing reports and letters from manual copy
· Freelancer communication and administration, including organising the Rota
Digital and Communications
· Provide general technical support to the department including setting up zoom links and equipment for broadcasts and virtual classrooms
· Updating the learning sections of the website—events, resources, image libraries and programme information
· Contributing to learning’s presence on social media channels
· Coordinating the production of learning newsletters and marketing materials
This Job Description is subject to alteration in response to changes in legislation or the Jewish Museum London’s operational procedures.
The client requests no contact from agencies or media sales.
This role is split across two impactful organisations:
Black Thrive Global (BTG) works to address the inequalities that negatively impact the mental health and wellbeing of Black communities. We embed race equity in systems change and co-create solutions alongside communities.
Just Like Us (JLU) is the UK’s LGBT+ young people’s charity, empowering 18–25-year-olds to share their experiences in schools and improve LGBT+ inclusion through peer-led talks and ambassador programmes.
This joint role represents an exciting partnership between two organisations committed to racial justice, LGBTQ+ inclusion and systemic transformation.
1. Just Like Us (3.5 days/week): To support the delivery of Just Like Us’ Ambassador and School Talks programmes – including recruitment, training and coordination of young LGBT+ volunteers and engaging with schools to foster inclusive environments.
2. Black Queer & Thriving: There is potential for this role to expand in scope (up to 1.5 additional days per week), subject to funding. Should this occur, the role may include additional responsibilities in line with the aims of the Black LGBTQ+ Working Group and Southwark engagement priorities. Any change in working hours or duties would be discussed and agreed in advance.
Duties and Responsibilities
Just Like Us (3.5 days/week)
- Support the delivery of the Ambassador Programme, including recruitment, training and retention of LGBT+ volunteers aged 18–25.
- Coordinate and run community events for Black LGBT+ young people to support outreach and recruitment of volunteers.
- Represent Just Like Us at events such as conferences and prides to amplify our programmes to a range of audiences.
- Support Just Like Us volunteer recruitment drives by building relationships with university societies and volunteering services, community partners and charity partners in London and the South East.
- Assist with the recruitment and onboarding of LGBT+ mentors.
- Attend relevant cross-team meetings with the Just Like Us team such as the fortnightly Ambassador Recruitment meeting
- Support with the quality assurance of school talks through observations and slide checks.
- Assist the volunteering team with the coordination and delivery of ambassador skills workshops where needed.
- Work with the project evaluation consultant to assist with the running of focus groups.
- Conduct exit interviews with Black LGBT+ ambassadors.
-Support on a social action project with Black LGBT+ ambassadors in Year 3
- Ensure all activities are inclusive, trauma-informed and aligned with principles of equity and justice.
Please check the attachment in this advert for the Person Specification
Interview Dates: 16th-17th September 2025
Additional Information
Right to Work: All applicants must have the right to work in the UK at the time of application.
Accessibility: We are committed to ensuring our recruitment process is accessible. If you require any adjustments or support during the process, please let us know.
Start Date: We are ideally looking for someone to start from October 2025, though we are happy to discuss flexibility with the right candidate.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception




The client requests no contact from agencies or media sales.
About us
A caring organisation with a rich history.
Friends of the Elderly is a charity dedicated to providing excellent care and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.
About the role
This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.
We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:
- proactively nurture and grow our relationships with existing supporters
- develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
- create compelling funding applications, reports and communications which demonstrate our impact
- raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.
Working partnerships
Internal:
- Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.
External:
- Consultants, agencies and suppliers.
Key objectives and responsibilities
- Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
- Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
- Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
- Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
- Prepare written reports on activities, progress and income against objectives.
- Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
- Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
- Gather case studies for use in fundraising communications, applications and reports.
- Undertake administrative duties such as thanking donors and other routine office procedures as required.
- Carry out other tasks as required by the Fundraising Manager and Fundraising Team.
Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.
All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.
Please see the full job description and person specification attached.
No agencies, please.
The client requests no contact from agencies or media sales.
We are looking for an exceptional individual to join our busy team at LimeCulture.
The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.
The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources
This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country.
The client requests no contact from agencies or media sales.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.