Fundraising And Relationships Manager Jobs in Bristol, City Of Bristol
Are you a strong financial leader with a passion for the natural environment and the ability to galvanise teams to deliver ambitious goals?
Avon Wildlife Trust is looking for an exceptional individual to become our new Director of Finance and Operations. You will be a finance leader with broad commercial acumen. strong people management skills and the appetite to drive and hold accountability for the Trust’s membership and income growth ambitions.
The Trust has exciting plans to create and restore habitats, enable people to take action for wildlife, and secure more land for nature for wildlife across the West of England.
As Director of Finance and operations, you will be at the heart of our organisation’s success.
You will:
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Lead AWT Group’s financial planning, operations and accounting
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Ensure effective management of the Trust’s people and resources
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Drive development of the Trust’s fundraising and commercial activities
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Work with the CEO and Leadership Team to develop, implement and periodically review the Trust’s strategic and financial plans
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Work closely with all Departments to ensure effective financial and operational processes, support financial planning and inform future decisions.
If this is you, we look forward to hearing from you.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
About the role:
Kinship is in our third year of delivering the first national peer support service for kinship carers in England. We are looking for a new Associate Director of Peer Support and Community to build and develop our model and to take the team to the next phase of growth and impact.
Your first priority will be to oversee delivery of the Department for Education national Peer Support Service contract in England. You will lead the development of our hub and spoke model, with an enhanced offer of national resources and support together with a continued focus on on-the-ground support for kinship carers to set up and sustain a network of peer support groups. You will ensure all members of the team have clarity and are empowered to meet new targets and ways of working.
The role will also lead on the strategic development of peer support approaches in Wales (for which we are seeking funding), ensuring innovation and good practice is shared across the nations.
Kinship peer support groups are powerful levers for change in local, regional and national ecosystems. Your team will ensure that every kinship carer in England and Wales has access to a peer support group, or support to set up and create their own. The team will be purposeful about offering developmental support to all kinship peer support groups, including independent groups, ensuring they remain or become sustainable. And that they have resources, training and peer networks to support this.
Reflecting our strategic focus on developing our Kinship Community of more than 10,000 kinship carers across England and Wales, you will lead a new community strategy, co-ordinating the development of opportunities for community connection and community power. This will include taking leadership for developing the Kinship model of community engagement and integrating across all our ‘in person’ and digital services and activities.
You will ensure a collaborative approach with services, alignment with national and local campaigning activity, and work closely with marketing and communications colleagues to support kinship carer reach and engagement with our community offer.
We’re taking an integrated approach to our services, so you’ll collaborate well across teams to ensure that support groups and their leaders have easy access to high quality advice, information and training. The team will need to work closely with colleagues delivering our new training and support contract, funded by the Department for Education.
Key responsibilities include:
- Innovation of the Peer Support Service.
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Develop and rollout peer support and community strategy and operational plan.
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Implement monitoring and evaluation and impact tools for timely and accurate reporting of activity and engagement.
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Work with the Development team to develop proposals for the community and peer support which are ready for fundraising and business development.
Essential requirements include:
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Substantial experience in scaling a national service or programme with high quality outputs. This includes overseeing delivery, strategic planning, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.
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Experience of governance and managing risk on high profile service delivery.
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Experience of effective budget management.
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Significant experience of leading the development and delivery of peer support services.
Key dates:
- Deadline - 9am on Monday 10 June 2024
- 1st interview - Friday 14 June 2024 (online) - TBC
- 2nd interview - Tuesday 18 June 2024 (in-person) - TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was.
3. This service is a high-profile contract, funded by the Department for Education. Targets and SLAs need to be met while providing impact for kinship carers. Please give a previous example of how you’ve delivered and met targets with high quality outputs.
4. You’ll be leading a team who has been through a restructure, with new staff starting and a new model to develop and embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
5. Given the strategic ambition of Kinship, the context in which we work and this role as Associate Director of Peer Support and Community, where do you see the opportunities and risks for the service in the next 1-2 years? How would you prepare or mitigate them?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Salary: £35,100 - £38,700 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days and occasional team away days, with prior agreement
Join Our Team!
We are at an exciting time as we roll out our digital and content strategies and work to improve the online journeys of all groups we connect with. We are also in the process of a major brand repositioning. Your role will be key to all of these - delivering email and paid marketing that feels personal to each supporter and lands when and where they want to see it. As part of our Digital Team and our wider Marketing and Communications Team, you will deliver innovative campaigns and projects that make a real difference.
This role is perfect for a hands-on digital marketer who has the technical skills and experience to lead on two key areas of our digital marketing; email marketing and paid digital advertising and measure their effectiveness.
This role will be crucial for ensuring our current community receives relevant, engaging communications via email and cutting through the noise with paid digital advertising to reach new audiences.
If you're creative, a strategic thinker, and have a passion for creating digital marketing that has an impact, we want to hear from you!
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone with experience of:
- Email marketing, from writing and best practice to building emails and automated email journeys (ideally in dotdigital, but other email platforms work too)
- Setting up paid advertising campaigns, both independently and in collaboration with agencies.
- The overall digital marketing mix, including social media and web.
- Working with accessibility and inclusivity in mind.
- Being proactive, organised and creative, responsible for delivering on projects.
- Bringing new ideas and furthering the charity's priorities.
A full description of the role and responsibilities can be found in the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email in the recruitment pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found at:
Closing Date: Wednesday 29th May 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Elfrida Rathbone Camden (ERC) has been making a difference for children, young people and adults in London for more than 30 years, helping them achieve their potential and aspirations. We are looking for an exceptional leader who is passionate about our mission and has vision.Our new Director will be leading us through a period of significant change for the organisation.
We're looking for someone with the following skills and experience:
Leadership skills
· Creative and strategic thinker and problem solver
· Ability to lead and use professional and organisational judgement
· Experience of working with Trustees and the governance function of a Charity
· Promote the vision, mission and goals of ERC
· Excellent time management and organisational skills
Interpersonal skills
· Able to negotiate and influence at all levels
· Excellent partnership and networking skills.
· Excellent written and verbal communication skills.
Finance
· Experience of setting and managing budgets.
· Experience of developing and managing a fund-raising strategy.
Knowledge and experience
· Experience of working at a senior management level.
· Good project management skills
· Safeguarding – policies and procedures
Please also note that although the role is remote, the successful candidate will need to spend at least one day a week at our local hub in Camden, North London.
We positively celebrate Diversity and Inclusion at ERC and the foundations and principles underpinning all our work are about reflecting and connecting with the diverse community that we serve. We want people from all walks of life to work at ERC and to feel valued for their individuality, to thrive and to share a sense of belonging.
We wish to encourage applications to this position regardless of race, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.
Please submit a CV and a cover letter that outlines how you meet the person specification for the role. Both the CV and the cover letter should be no more than 2 sides of A4 each so 4 sides A4 in total.
The deadline is 9am on the morning of Monday the 20th May.
Interviews will be in the week commencing the 3rd June 2024.
The client requests no contact from agencies or media sales.
This year is an exciting year as the Trust launches its new ten-year strategic plan. Bumblebees are in crisis and we are leading the fight to secure their future.
Guided by the latest science we carry out research, influence environmental policy and conserve and create bumblebee friendly habitats. We inspire people and organisations to take action for our precious bumblebees, working together to help them thrive.
To help deliver this mission, you will be a motivated, resilient self-starter with a can-do attitude. An excellent and engaging all-round communicator, you will enjoy a busy role developing and maintaining effective relationships with internal and external stakeholders; solutions-oriented; and able to deal with challenges and change.
You will have a keen eye for detail, an organised approach to your work, with ability to work to strict deadlines and an ability to enthuse people about the plight of our furry winged warriors.
Your primary role will be to work closely with the fundraising, conservation, science and engagement staff and external partners to identify and develop projects.This involves identifying and securing project funding through lottery, trusts and foundations alongside nurturing unrestricted income for the Trust’s work from grant making trusts and foundations.
Please refer to the job description and person specification for more details of the role.
This is a full-time, permanent position homebased or at the Trust’s offices in Stirling.
The Trust recruits, employs, trains and promotes regardless of race, religion, colour, national origin, gender, disability, age, and other protected status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision – to reverse the decline in bumblebees, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
DEVELOPMENT MANAGER
Contract: Permanent
Hours: Full-Time or Part-time (21-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.
The charity’s Development Manager will slot into the newly-formed Development Directorate, working with the Director of Development to deliver transformational programmes, projects and initiatives across the charity.
The postholder will have the opportunity to drive development across commercial, volunteering and grant-making activities, among others, and will manage a team including the Grants Officer and Volunteer Coordinator.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
The Soil Association is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation. Since 1946, we’ve dug deeper to transform the way we eat, farm and care for our natural world, to support a future with good health, in balance with nature, and a safe climate. We campaign for ambitious systems change, focussing on the climate and biodiversity impact of farming and land use, organic & agroecological farming systems, agroforestry, soil health, and healthy & sustainable diets.
Today, interest in these areas has rarely been higher across the public, policymakers, business, and funders. We see lots of exciting opportunities and ideas emerging for partnerships, investments, philanthropy, and enterprises.
As Director of Development, your key focus will be to harness this momentum to grow our charitable income and develop new revenue streams, enabling us to invest in making a greater impact. Reporting to our Managing Director as a member of the Charity Leadership Team, your responsibilities will include:
· Developing a Soil Association Group fundraising strategy to deliver our strategic plan and growth objectives.
· Leading our Fundraising and Supporter Development teams, ensuring targets are achieved and supporting their personal and professional development.
· Working closely with colleagues to curate coherent and compelling funding propositions that support our work and impact.
· Establishing and cultivating key donor and funder relationships
· Representing the charity at external meetings and events
· Contributing to the overall strategic development of the Soil Association Group alongside other Directors, the Group Leadership Team and the Board of Trustees
We are looking for someone who is passionate about our mission and shares our ambition for change and the impact we can have. You will likely have experience of working at a senior level in fundraising, but we are also happy to consider other backgrounds where income generation and stakeholder engagement have been important factors. An inspiring leader with a track record of generating income, raising funds or attracting investment, you will motivate your team and champion our cause to a wide range of stakeholders, potential funders and donors.
In return, we offer an exciting opportunity for you to help positively and practically address some of the most pressing issues in human health, the environment and animal welfare.
Our recruitment partner is James Stephens at Morgan Law. For a recruitment pack with further information or for any queries please, click through to our recruitment site using the 'Apply' button.
Application is via CV and Supporting Statement. The Closing Date for applications will be 11pm on Monday 10th June.
We are looking for an experienced Youth Worker, to deliver training sessions and projects to young people through youth centres, community groups, schools, secure units and alternative provisions across South Wales and Bristol (including surrounding areas) and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 9,000 young people affected by street violence each year in emergency first-aid through a team of 300 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors Youth Worker in the Region, you will deliver high quality training, develop new partnerships and maintain positive relationships.
The key areas of focus include:
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To deliver training sessions to young people and partners to required quantity and quality, and support the development, testing and implementation of new training content.
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To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
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To support the management of volunteers and provide the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.
We would also consider part time applicants for this role on request.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will work closely with the Head of Support Services supporting our volunteers and wider community through a range of services and events.
You’ll work with our incredible volunteers to support others living with conditions and raise awareness and understanding of our work. You will recruit and support people to engage in volunteering in the way that best suits them.
Alongside this you will undertake administrative work to ensure the smooth running of Support Services, and deliver our flagship in person events.
You will report directly to the CEO and work closely day to day with the Head of Support Services. It’s an exciting role which offers the opportunity to develop a broad range of skills in a supportive, can-do, values led organization.
Role Description
Volunteers
o Working with the CEO and Head of Support Services develop and deliver the Volunteering Strategy for the organisation.
o Work to significantly increase the inclusivity of volunteers and the work done by volunteers.
o Oversee the recruitment of volunteers and ensure appropriate induction in collaboration with relevant staff.
o Deliver mandatory initial and ongoing training for volunteers.
o Working with colleagues, produce and keep up-to-date policies, processes and forms, ensuring volunteers understand and use these resources.
o Provide day-to-day support to volunteers, working closely with the Head of Support Services.
o Manage all volunteer programme communications in collaboration with the Communications Officer including: ebulletins, website, social media and print materials.
o Collect and process feedback and statistics and compile reports on satisfaction and effectiveness as required.
o Provide specific support for volunteering roles including;
Helpline and Telephone Buddies
o Support the transition of the helpline to a new scheme such as our telephone buddy scheme
o Support and review the telephone buddy scheme
o In conjunction with the Head of Support Services, support the implementation and ongoing management of a new Facebook support group
o Collate statistics on helpline calls and report on this monthly.
Local Support Groups
o Support the establishment of online condition specific and new regional groups.
o Undertake visits to Local Support Groups as appropriate.
o Working with the Finance and Operations Manager support the groups to use funds they have raised.
Other Volunteers
o Support Office volunteers in their day to day work, being the first point of contact and allocating tasks.
o Working with the Head of Support Services contribute to the development of the Lived Experience Committee.
o Working with the Head of Fundraising support and engage Ambassador and Fundraising volunteers.
Support Service Coordination
o Ensure the CRM system is up to date with all Support Services information.
o Ensure all statistics relating to Support Services are up to date.
o Ensure Support Services’ phone systems and booked calls are effectively and efficiently set up.
o Ensure accurate record of all research and surveys we are asked to engage in and follow up on outcomes of that research.
o Undertake any small administrative duties as required.
o Where required, provide support in managing the helpline emails.
Support Services Events
o Lead on the development and delivery of three one day conference style events annually. These will be held throughout the UK and will offer panel discussions and networking for our community.
o In partnership with the wider team, occasionally represent The Foundation by running information stands, coordinating volunteers and preparing information for external events such as industry conferences.
o Where appropriate attend and present at external meetings.
o Support the management and delivery of the portfolio of online and in person events delivered by the Pituitary Foundation in conjunction with the wider team.
Citizens UK and the NRPF Partnership
Citizens UK
We are Citizens UK. We’re working together to make change on the issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign.
We bring together everyday people and local organisations to build a better, fairer society. Too often communities are left out of decisions that affect their lives, but we know everyday people have the ability to shape the world around them. We develop local leaders who find solutions to problems big and small and hold power-holders to account.
We work with hundreds of civil society organisations, who we call our members - schools, universities, faith groups, charities, unions and more - to help them win change. Over the last 30 years, we’ve worked in alliance with 500+ members, trained 4,000+ community leaders, accredited 13,000 Living Wage employers, and won hundreds of campaigns.
NRPF Partnership
The NRPF partnership was set up in 2023 and is being developed by Citizens UK, Migration Exchange, and Praxis. We are working to build the necessary infrastructure for collaboration across a range of organisations, amplify their work, and build power to win change against the No Recourse to Public Funds (NRPF) condition. You can learn more about the overall initiative via our FAQs page.
Each partner contributes staff capacity and will work closely with the appointed person to ensure a positive, professional and supportive culture. The Partnership centres around:
1) Placing decision-making power and strategic vision in the hands of people doing the work
(frontline staff and people with lived experience), via a steering group and working groups.
2) Establishing a strategic pooled fund so that the steering group has sufficient budget to guide the collaboration, act, identify and seize political opportunities, and facilitate active participation of everyone involved.
3) Expanding the movement and building power, using incremental wins to build towards broader change towards the goal of ending NRPF.
The Person and the Role
100,000s people in our communities have put down roots in the UK but are denied access to the welfare safety net (No Recourse to Public Funds).
Citizens UK has worked with Migration Exchange and Praxis to raise over £2m to develop a 5 year partnership to enable the movement to end NRPF.
This Senior Project role will be a core part of the support to the steering group of the partnership to make sure it runs effectively and achieves its potential.
If you're angry about injustice in the immigration system, have good communication and relationship building skills and self organised - apply below. We are particularly keen to hear from candidates who have been through the immigration system themselves.
We are looking for a values-driven and experienced person with exceptional skills and knowledge in project management, relationship-building, and community organising. This role will lead and coordinate all project management and tactical activities necessary to support the day-to-day functioning of the NRPF Partnership. The right person will be highly motivated by joining the distinctive ethos of Citizens UK and the shared values of the NRPF Partnership, where local leaders and people experiencing injustice are in the lead, and where grassroots community organising is combined with strategies for social change.
This role is a really exciting opportunity to forge real change and to shift the power dynamics in social change work. The successful candidate will be at the heart of making change happen on one of the most important social justice issues of our time. Top Priorities
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Building and maintaining relationships and communication – maintaining excellent working relationships and effective communications with the Coordination Backbone Group (CBG), Steering Group, working groups, wider community partners involved in the NRPF partnership, and the Citizens UK Migration Team
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Managing and coordinating capacity-building and leadership development in support of the shared strategy set by the steering group– developing and maintaining the effectiveness of a capacity-building and leadership development inputs that enables everyone in the Partnership, especially those with expertise by lived experience, to fully participate across all levels of the Partnership
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Project managing all partnership implementation logistics and follow-up – managing meeting logistics from planning to scheduling to outreach to follow-up to ensure seamless participation of Steering Group and Working Group members and ensure that planned activities take place effectively in support of the goals and values of the Partnership
The role will be reporting to Assistant Director, Migrant and Refugee Organising.
Main Responsibilities
Reporting directly to X with oversight from the NRPF Partnership CBG, the post holder will be expected to manage their own independent workload, as well as support the broader CBG. The main responsibilities are outlined below:
Working with the NRPF Partnership’s key stakeholders
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Developing and maintaining relationships with Partnership stakeholders
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Working with the CBG to update outreach strategy as new needs emerge
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Building and maintaining trust and relationships across the whole Partnership and more widely (within and across sectors from migration to anti-poverty to children’s rights, etc.)
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Supporting with the facilitation of Working Group meetings
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Develop and implement ideas for action that are consistent with the goals of the project
Strategic coherence
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Supporting the coordination of activities with partners to align strategies and actions and minimise duplication
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Working with the CBG to coordinate with other related projects and coalitions to maintain a full understanding of the current landscape of local and regional activities
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Maintaining understanding of current implementation challenges and developing comprehensive solutions to address them in dialogue with partners
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Developing, maintaining, and monitoring political opportunities to support Working Groups to develop and execute on their action plans
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In partnership with the CBG and steering group, providing support to partner organisations to coordinate and collaborate on joint initiatives
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Coordinating advocacy activities across stakeholders that support the wider aims of the Partnership
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Supporting the independent learning partner to deliver evaluation and learning activities
Communications
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Organising appropriate outreach and communications efforts across the Partnership (e.g. publishing a regular newsletter, email updates, insights from learning and evaluation etc.)
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Ensuring effective internal communication with CUK organisers, leaders, and partners involved with the NRPF Partnership and with funders
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Facilitating on-going communication across the NRPF Partnership to ensure alignment of activity
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Supporting the development of any communications materials such as summary documents, brochures, FAQs, social media content, etc.
Build leadership development offer for the Partnership
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Working alongside CBG and the CUK Migration team, refine community organising and leadership development support for all members of the NRPF partnership especially those with lived experience of NRPF
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Ensuring that everyone in the group can contribute to the best of their ability by managing a training and external facilitation budget to build skills, confidence and trust
Fundraising and reporting
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Working with the CBG to develop and support fundraising bids and support reporting requirements and funder relationships
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Contributing to the budgeting process and the effective management of financial resources in the project working closely with Global Dialogue who will hold pooled funds on behalf of the partnership
Managing meeting/event logistics
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Planning and managing the logistics of all Partnership meetings and gatherings of the Steering Group, working groups and CBG (e.g., dial-in, attendance, cancellations, etc.)
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Consolidating Working Group updates for Steering Group, including summarising meeting notes and highlighting key outputs and decisions so they can be easily shared with others across the Partnership
Any other reasonable tasks as required by the line manager.
Person Specification
REQUIREMENTS
ESSENTIAL (E)
DESIRABLE (D)
QUALIFICATIONS
Degree or equivalent professional qualification (D)
EXPERIENCE
Significant proven, comprehensive experience in a project management role (E)
Experience of initiating new projects and developing them so that they become sustainable underpinned by strong values (E)
Experience of building consensus between diverse stakeholders and managing complexity in relationships (E)
Experience of organising and managing all aspects of community events, incl. logistics (E)
Proven experience of raising significant funds for charitable purposes (D)
A proven track record of delivering and reporting against targets and on budgets (D)
KEY SKILLS AND KNOWLEDGE
Knowledge of No Recourse to Public Funds and working with individuals who have an NRPF designation on their immigration status (E)
Outstanding communication skills (verbally and written) combined with the ability to liaise with stakeholders (E)
Ability to work well as part of a team, and maintain effective communication with colleagues (E)
Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Ability to act on own initiative to introduce and develop new projects and systems (E)
Proven computer literacy to include MS Office (E)
PERSONAL ATTRIBUTES
Exceptional leadership skills, with an ability to enthuse and inspire staff and volunteers (E)
A proactive approach to all areas of work with a flexible approach to work demands (E)
An appreciation and respect for different communities; including faith groups and different cultures. (E)
A strong commitment to the CUK values and the values of the NRPF partnership, which include: (E)
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Being open to new ideas (specifically ensuring that all our 121 conversations, small group discussions with the sector and funders create an environment that fosters creative problem-solving and innovation)
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Fostering connection
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Championing co-design and co-production
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Being equity-focused and enabling any one interested to participate and feed into the design and development of this work
Please note there will be recruitment webinar on Tuesday, 7th May from 14:30-15:30. Please register via the following link if you are interested in attending: https://us06web.zoom.us/meeting/register/tZwpcO-rrzsoH9ecIXUaaFbqDjaVxVSvqJLq.
Interviews are planned to take place on Thursday, June 13th (subject to change.)
Are you empathetic, creative, and digitally savvy?
Do you love nurturing relationships with donors, and engaging them with a cause they love?
And are you highly organised when it comes to planning and managing projects?
This role joins our Fundraising Team to inspire members and donors to support Surfers Against Sewage and protect the ocean.
Leading our membership, donor development, and legacy programmes, you’ll help raise +£3mil in total each year as a team, to fund our ocean-saving campaigns. You’ll develop and deliver the membership programme, ensuring members feel valued as an integral part of the SAS community, and communicate the impact of their support.
Taking an insight-led approach, and working closely with our Senior IG & Supporter Engagement Officer (Acquisition), you’ll ensure new members and donors have an exceptional onboarding journey, as well as ongoing stewardship. You’ll also work together to plan and deliver annual appeals, collaborating and coordinating with teams across the charity to raise significant unrestricted income.
You’ll nurture relationships with our legacy pledgers, in-memory and mid-value donors, both reactively and at key moments throughout the year. And in the longer term, you’ll continue developing and marketing our legacy offering.
If you are intrigued by this opportunity and wish to learn more please visit our website's job opportunities page and download our Recruitment Pack.
Our mission is to engage, inspire and unite communities to protect our oceans, rivers and lakes against sewage and plastic pollution.
The client requests no contact from agencies or media sales.
Salary: £28,216.60 per annum
Location: Flexible, including home working
Contract: Permanent
Hours: Full time (37.5/week)
Closing date: 28th May 2024 at 11:30pm
Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.
About the role
The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice, and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.
About you
Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.
Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.
Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.
Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.
Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.
Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.
Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.
How to apply
Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address these two behaviours below in your answers.
- We work together to achieve our shared purpose
- We enable decision making
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you able to build excellent relationships with supporters? Do you have fundraising and project-based experience? Can you adapt your communications to a wide range of audiences?
Then we might have the perfect job for you!
Individual Giving Officer
Location: Bristol area
Hours: Full-time (35hrs per week but part-time working considered)
Salary: £24,000 - £26,000 FTE
Duration: Permanent
At Great Western Air Ambulance Charity, we’re looking for a new Individual Giving Officer. This job involves planning and creating multi-channel communications and building great supporter journeys. But it also requires a lot of passion - for our cause, for the people we help and most importantly for the people who help us save lives. We’re looking for someone who is compassionate for our supporters and everyone involved in the charity; a person who is dedicated to doing their best; a person who can work independently but can collaborate within and beyond their team; and someone who is curious about exploring new approaches and keen to learn and develop.
GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.
Closed date: Wednesday 12 June 2024
TO APPLY AND FOR MORE INFORMATION:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the job description and complete the application process.
No agencies please.