Jamie's Farm exists to transform the lives of vulnerable young people by providing our unique combination of ‘farming, family, therapy & legacy’.

This role is a great opportunity for an experienced trust fundraiser to join our small and dynamic fundraising team, and be part of a growing national charity which is transforming the lives of vulnerable young people at risk of social and academic exclusion. Candidates can be based at our Bath or Lewes farms, or work remotely but be happy to travel. 

To Apply: Please email a covering letter (2 pages maximum) and CV, along with the completed Equals Opps form.

Main Responsibilities

• Manage our existing relationships with trusts and foundations to a high level, including providing timely M&E reports, updated accounts, impact report etc;

• Grow our pipeline of trusts and foundations, submitting high quality applications to secure new multiyear relationships (from both existing and new donors) to help with the financial sustainability of the charity, particularly for the 2020 and 2021 financial years;

• Line manage our Fundraising Manager in Lewes, who also has responsibility for trust fundraising among other areas, undertaking regular catch ups and ensuring their happiness, success and wellbeing in their role;

• Feed into the fundraising expenditure budget, with input from the rest of the fundraising team, to ensure we do not over spend;

• Contribute to the development of effective cases for support and wider fundraising materials to ensure integration of core messaging and strategic objectives;

• Be an engaging, energetic and effective ambassador of Jamie’s Farm;

• Support our IT Manager with our transfer to a new database system, so that we are using it effectively to ensure the best donor care;

• Attend occasional networking and other supporter events to promote Jamie’s Farm;

• Manage the database records, finance detail, gift aid, thank yous and communications with relationships you manage;

• Alongside our CEO, oversee the wider fundraising budget of £1.34m, checking in with relevant Fundraising Managers to ensure we are on track to meet targets (potential);

• Lead on legacy giving and developing and delivering a strategy to grow this for Jamie’s Farm (potential); • Support CEO in managing high network relationships (potential).

See the attached Job Description for the full details and requirements. 

Job title: Community Fundraiser

Region: Bristol

Directorate: Fundraising

Contract: Home Based, Permanent Full Time – 35 hours per week

Salary: £25,469 per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

- A desire to provide a great customer service and support

- Enjoy and thrive in working in teams and with others

- Passionate about supporting the Armed Forces community and honouring their contribution

- Come to work each day to be the best you can and to learn and develop

- An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

We are looking for an enthusiastic and commercially-minded professional with previous experience of paid or voluntary fundraising and business development, to work in partnership with and support local staff and dedicated front-line volunteers, to raise the profile of the Poppy Appeal and to maximise income generated in this geographical region.

The position is home based and the successful applicant will be expected to live within the Bristol area.

Highly motivated and with excellent communication, presentation and interpersonal skills, you’ll be experienced in building effective relationships and developing commercial opportunities with key corporate and community stakeholders. You will have proven experience of working closely with volunteers, be able to recruit, develop and motivate them as well as experience in recruiting the support of and developing relationships with local businesses using your influential yet collaborative style.

Knowledge of the Armed Forces would be an advantage, but it is essential that you have a full driving licence with access to a car and that you are adaptable in your approach, with the flexibility to work some evenings and weekends when necessary.

A full driving licence and use of a car is essential for this role.

How to Apply

Please apply by clicking on ‘Apply online’

Closing date for this role is: 5th February 2020

Interviews will take place : 18th February 2020

Administration Assistant

We are one of the largest learning disability charities in the UK, supporting 2,900 people through our friendly, supportive, creative and diverse teams.

We are looking for an organised and efficient administrator to join our friendly team. You will assist in the administration of the service through provision of generic administrative functions and allocated tasks including HR tasks.

Additionally, you will participate in the administration team meetings and other relevant meetings and discussions as required, taking minutes of meetings and writing up accordingly.

Working with us is great as we are very flexible, and you can fit your other commitments in easily. However, it is important that you are available to work on a Monday morning due to meeting reporting deadlines.

Salary: £8.21 per hour

Hours: Part time, Permanent - 15 Hours

Location: Bristol, BS6 5ER

What we Offer

20 days holiday increasing to 25 days after first year, automatic work-place pension enrolment, access to the Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), an Employee Assistance Programme, annual staff award schemes, access to award winning training and development.

With experience of working in administration, you will need the ability to prioritise a busy work schedule and meet set deadline. Effective communication skills are essential to deal with incoming telephone calls, a wide range of internal and external customers and the varied queries that arise.

You will be involved in a wide range of administrative tasks which requires excellent organisational abilities. The role involves regular use of Word, Excel, Outlook and databases, so IT skills are essential.

Join us and help us change lives.

Closing date: Saturday 8th February 2020

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Administrator, Administration, Administrative Assistant, Office Administrator, Admin Assistant, Office Admin, Office Assistant, Team Administrator etc.

Ref: 91227

Supporter Engagement Executive

You will join us as a Supporter Engagement Executive. This is an exciting and varied role with an opportunity to make it your own and make a difference!

Supporter Engagement Executive Responsibilities:

- Working closely with our fundraising teams to engage and steward our fundraising supporters.
- Supporting the management of complaints and feedback from our supporters and the general public. You will use your demonstrable experience to effectively turn things around and resolve complaints to a high standard.
- Working with the central Supporter Engagement management team to provide tracking and reporting on team performance, as well as other tasks, to enable the continuous improvement of the team.
- Providing operation and business management support to the central Supporter Engagement management team.

Supporter Engagement Executive Requirements:

- You will have a passion for, and experience of, developing and maximising supporter relationships and delivering excellent supporter experience by phone.
- You will have patience, exceptional listening and communication skills, but above all a real passion for delivering an excellent supporter experience, whilst clearly and consistently managing expectations.
- You will be highly organised, analytical and able to manage simultaneous demands of multiple work streams, utilising your strong time management skills.
- Outgoing, with an ability to build rapport quickly, you will enjoy dealing with supporters and customers, both internally and externally.

We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.

CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

About CLIC Sargent:

Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

Location: Bristol

Job type: Full Time, Permanent, 35 hours per week

Salary: £23,643 per annum

Benefits: In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.

Interview date: 7 February 2020

You may have experience of the following: Supporter Engagement, Customer Services Officer, Volunteering, Fundraiser, Fundraising, Social Media, Customer Services, Account Manager, Events Assistant, Administrator, Customer Service Executive, Administration, Charity, Charities, NFP, Not for Profit, Third Sector, Customer Support, etc.

Ref: 91350

DHI are excited to be recruiting a new team to provide education and training support across Bristol, South Glos, Bath and North East Somerset. We’re looking to recruit a WoEW Project Administrator

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and our local communities.

This is a key post which will complement DHI’s existing services and support to people who are socially excluded. The post is funded by and will contribute to the delivery of wider partnership objectives under the Building Better Opportunities (BBO)/West of England Works (WoEW) programme which is managed by Weston College.

The team will support adults who are not in education, employment or training due to multiple and complex needs and/or access barriers. DHI team will focus primarily on supporting clients with a history of substance misuse and/or homelessness. DHI Employment & Skills Workers will work across DHI’s drug and alcohol treatments services, housing services and social prescribing programmes.

The Employment & Skills Team will be responsible for providing tailored and effective assessment, support planning and interventions to meet the identified education, training or employment (ETE) needs and goals of clients who face multiple barriers to accessing education, training and/or employment opportunities.

If you’ve got experience of working with people and share DHI’s values of self-direction, stimulation and zest for life, please get in touch.

How To Apply

Please use the attached Job Descripton and Person Specification to complete an Application form and Skills form and send to HR before midday Tuesday 28th January. 

At NCT, our volunteer network plays a vital role in supporting parents through the first 1,000 days of parenthood. Our aim is to support, serve and enable a great volunteering experience so that parents can support parents. As Volunteer Support Officer – Events, you will support volunteers to promote and run brilliant local activities to support parents in our local branches across the UK. You will be able to maximise the fundraising potential within our branches, and inspire volunteers to engage with NCT’s charitable objectives.

As an experienced fundraising or volunteering professional you will apply your knowledge to ensure that branch volunteers are supported throughout their volunteer journey. Your general knowledge will be valuable for day-to-day support, and your customer service and communication skills will be first rate. Your specialist area of interest will be fully utilised to develop key areas of the volunteer journey and to review and develop volunteer-led events to ensure that they are family-friendly and financially viable.

You will be based in our Bristol office with occasional travel to branches across the UK and travel to our London office once a quarter.  For the right candidate, we could consider this role as homebased with travel to London and Bristol twice a quarter and occasional travel across the UK.

For full details of this opportunity, please see Job Description

Our benefits include:-

• 6 weeks annual leave plus Bank Holidays
• Cycle to Work Scheme
• Season Ticket Loan
• Life Assurance Scheme
• Matched Pension contributions

To apply, please supply a copy of your CV and upload a supporting statement of no more than one side of A4, where prompted, outlining your suitability for the role. 

Closing date: 8 am 3rd February

Interviews: will be held in Bristol on 12th and 13th February.

At NCT, our volunteer network plays a vital role in supporting parents through the first 1,000 days of parenthood.

As Volunteer Support Officer – Volunteer Journey, you will be key to delivering our aim to support, serve and enable a great volunteering experience so that parents can support parents. Your brilliant communication and customer service skills will engender trust in the Volunteer Support Team. Helping volunteers by providing the information and support they need will motivate you, and your enthusiasm for volunteering will inspire NCT volunteers to want to do more for parents.

As an experienced fundraising or volunteering professional you will apply your knowledge to ensure that branch volunteers are supported throughout their volunteer journey. Your general knowledge will be valuable for day-to-day support, and you will seek to maximise the fundraising potential of our volunteer-led events.

You will be based in our Bristol office with occasional travel to branches across the UK and travel to our London office once a quarter.  For the right candidate, we could consider this role as homebased with travel to London and Bristol twice a quarter and occasional travel across the UK.

For full details of this exciting opportunity, please see the Job Description.

Our benefits include:-

• 6 weeks annual leave plus Bank Holidays
• Cycle to Work Scheme
• Season Ticket Loan
• Life Assurance Scheme
• Matched Pension contributions

To apply, please supply a copy of your CV and upload a supporting statement of no more than one side of A4, where prompted, outlining your suitability for the role. 

Closing date: 8am 3rd February

Interviews: will be held in Bristol on 12th and 13th February

The National Eye Research Centre (NERC) is a fundraising charity that funds eye research teams across the UK to find the causes of eye disease to develop new prevention methods and more effective treatments. We fund research in all eye diseases affecting both children and adults.

We are seeking a dynamic and organised team player with strong administration skills and a confident customer service approach. You will make an essential contribution to NERC’s growing team and will enable the organisation’s strategic development by providing excellent administrative support to a number of areas including fundraising, grant making, financial processes, and general office management. The job is initially devised as a part time role (either 3 or 4 days a week) and can be worked flexibly across the week. There is scope for the role to grow to a full time equivalent (or job share).

MAIN DUTIES AND RESPONSIBILITIES

Donations processing and records management

• Processing all postal and online donations on the charity’s CRM (Donorfy).
• Ensuring that all recurring donations are updated on Donorfy on a monthly basis and new instructions are set up in a timely fashion.
• Thanking postal and online donors using agreed existing templates for communications and within the charity’s stewardship turnaround times (48 hours).
• Regularly reviewing Gift Aid declarations and chase any that are out of date or incorrect by running the relevant, pre-prepared database queries on Donorfy.
• Running a weekly query from Donorfy to identify new donors and donors over £250 and provide the list to the CEO for bespoke stewardship.
• Ensuring that all relevant donor communications are recorded on Donorfy.
• Ensuring that donor records are kept up to date and any changes in communication preferences are adequately and timely recorded on Donorfy.
• Maintaining any relevant paper and digital donation records that might be required for auditing purposes.
• Ensuring that shared electronic files (e.g. relating to the charity’s operations, grant management, finances, etc.) are organised and maintained in a systematic fashion.
• Informing the CEO (Data Controller) of any complaint received by donors or other supporters.

Financial operations support

• Supporting the day to day financial operations of the organisation, including banking of donations and logging of incoming donations and outgoing payments.
• Paying suppliers and grants invoices.
• Carrying out monthly bank reconciliations.
• Maintaining accurate and up to date financial records in preparation for regular audit reviews .
• Running database queries to provide the CEO with financial information in preparation of quarterly management accounts and annual audited accounts.
• Providing the CEO with monthly updates on grants payments made and flagging any unexpected changes or delays on the part of grant holders.

NERC Grants Co-ordination

• Supporting the CEO in liaising with applicants, the Scientific Advisory Committee, and NERC Trustees to provide a list of fundable major projects at the charity’s annual grant making round.
• Supporting the CEO in liaising with applicants, advisory panel, and Chair of Trustees to provide a list of fundable seed grants at the four grant-making rounds per year. 
• Communicating with successful and unsuccessful applicants on the outcome of their applications using existing templates and forms.
• Issuing successful applicants with grant award contracts and terms and conditions.
• Supporting the CEO in maintaining an up to date database of peer reviewers.
• Keeping up to date records of all existing grant commitments, including all relevant financial information on each grant.
• Within agreed procedures, ensuring that quarterly invoices from grant holders are received on time and for accurate amounts.
• Issuing payments of grant holder invoices.
• Within agreed criteria and procedures, ensuring that all projects progress reports are received on time and with a satisfactory level of detail.

Legacy administration

• Supporting the CEO in all aspects of legacy administration with guidance and under supervision.
• Logging all correspondence with estate executors on Donorfy and maintain up to date paper records of estate administration correspondence with executors suitable for auditing.
• Maintaining up to date financial records of all estates in administration to enable legacy income forecasting.
• Alerting the CEO of any unexplained estate administration delays incurred by executors by regularly reviewing all estates in administration.
• Supporting the CEO in liaising with the next of kin wherever possible for stewardship purposes and to gathering information on the donor which could be used for legacy marketing purposes.

Events

• Providing logistics support to the organisation of donor engagement and stewardship events.

General office management

• Acting as the first point of contact for the charity by handling inquiries by phone, email, and post.
• Ensuring that all relevant reports are updated on the Charity Commission’s website and updating information whenever necessary.
• Keeping up to date folders on Trustees information.
• Supporting the CEO with the planning and running of Trustees Board meetings, including distribution of papers and typing of meeting minutes.
• Booking meeting rooms and catering for internal and external meetings.
• Maintaining adequate stationery supplies to ensure the smooth running of the office.

The postholder may also be expected to carry out other duties, which may be reasonably requested. As such, the job may involve occasional evening and weekend work, for which time off in lieu can be claimed.

PERSON SPECIFICATION

Knowledge, experience and qualifications

Essential:

• You have a University degree or equivalent OR Business and Administration Level 3 Certificate (NVQ).
• You have at least 2 years’ experience working in a public facing administrative role.
• You have demonstrable experience of office management, committee servicing, budget monitoring, creating and maintaining reporting schedules, updating databases and using them to produce reports.
• You have a solid working knowledge of Microsoft Office suite, especially Word and Excel.

Desirable:

• You have worked in a fundraising charity.
• You have worked in a grant making organisation.
• You have experience of bookkeeping and you have a working knowledge of Sage and Xero.
• You have experience of administering a grants to external organisations, including monitoring expenditure on grants awarded by the organisation, and creating and updating schedules for grant holders to report back to the organisation on grant expenditure and project outcomes.

Skills and attributes

Essential:

• You are polite, courteous and customer focused.
• You have excellent communication skills (verbal and written).
• You are able to work with minimum supervision, are proactive and take initiative, e.g. by identifying problems, proposing solutions and escalating issues appropriately.
• You have a flair for implementing efficient systems and processes and continually seek to improve operational procedures.
• You have strong organising skills, you are meticulous and have excellent attention to detail.
• You have a positive team ethos and are keen to contribute to the overall success of the charity.
• You are able to work to tight deadlines and manage multiple priorities.
• You are resilient and able to adapt to changing priorities.

General

• You maintain high standards of personal appearance, conduct, respect for company property and reputation.
• You work within the appropriate company policies and procedures including health and safety.
• You maintain confidentiality of information about customers, suppliers, contracts, tenders and other commercially sensitive matters.

ADDITIONAL INFORMATION

• This position has a 6 months’ probation period.
• 30 days paid annual leave (pro rata) plus public holidays. 
• Up to 5% matching employer’s contribution to the charity’s workplace pension scheme (NEST).
• Flexible working considered.
• Free onsite parking at the Almondsbury site.

HOW TO APPLY

Closing date: Wednesday 26th February  

Invitations to interview:           Friday 28th February

Interviews:  Wednesday 4th March

In the UK, currently, there are around 950,000 young people aged 16-24 who are not in education, employment or training (NEETs). Over the past year, we have worked with 68,000 young people across the UK. We are in the middle of an ambitious five-year strategy to increase our reach over the next decade to an average of 100,000 young people a year.

Our growth requires a new funding model for the charity, which delivers additional annual income and creates greater income stability and sustainability. The charity’s growth has been driven by our expertise in relationship fundraising. Now, we are diversifying into engaging and raising money from individuals. We have a head-start in the powerful Prince’s Trust Community which surrounds the organization – the employees of our corporate supporters, our volunteers, our communities of supporters and the young people who have been helped and their families.

The Prince’s Trust needs a visionary, entrepreneurial and courageous leader to deliver sustainable income streams from individual supporters (£12m) which will transform the income mix of the organization over the next decade. The Director of Individual Supporters will lead the development of this income stream, reviewing and developing our portfolio of fundraising and engagement events, delivering existing fundraising products and building a strategy for new products and income streams aimed at individuals.

In return, you will get a chance to see the impact of your work every week.You will work with exceptionally skilled and motivated people. You will have the mandate to make a real difference to the lives of thousands of young people. We believe this will be the best work of your life.

We now need a leader who can take these assets and develop and deliver a plan to expand our community of supporters, develop products which appeal to them and which build their increasing engagement with the cause over time, so we are looking for an individual who is restless for change and who can lead the whole organization in their part in building relationships with supporters. As our Director of Individual Supporters, you will have demonstrable experience in a senior fundraising or consumer marketing position, as well as, a track record of significant budgetary responsibility (£10m+ income and £2m+ cost). As this is a key role where you will be developing and delivering long term strategy, you must have experience in this. You will also have previously managed large remote and geographically dispersed teams.

The closing date for this role is the 4th February 2020.

Marketing Officer

(ref: SUS2842)

£24,446 pro rata per annum

22.5 hours per week (possibility of increasing to full time)

Initial contract to 11 September 2020 - based in central Bristol

Working as part of the UK-wide Brand & Marketing team, this exciting new role will support the development and delivery of B2C marketing campaigns, plans and new initiatives, building understanding, interest and engagement with our target audiences using the marketing mix, including content, social media, web, email and partnerships.

With a good standard of education, you will have experience of working in a results-driven B2C marketing role as part of a marketing team.  You will also have experience of creating audience-focussed digital content, of planning and delivering multi-channel marketing campaigns and building good working relationships with partner organisations.  Excellent communication skills are required to produce engaging copy for the web, email, social media and for marketing materials.  You will be able to think creatively and use your excellent interpersonal skills to work with partners to help us reach new audiences.

You will have good editing and proof-reading skills and be organised with a good working knowledge of digital marketing principles and best practice, a high level of IT and digital literacy and be committed to the promotion of the Sustrans cause.  

Closing date for the receipt of completed applications is 9am on Monday 3 February 2020.  Interviews will take place in Bristol on Friday 14 February or Tuesday 18 February 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Prospectus is pleased to be working with a young people's charity based in Bristol, whose mission is to provide support to young people with cancer, as well as their families.Their vision is to work with young people and their families from the onset of diagnosis right through to post-treatment, helping the young people and their families deal with the effects of cancer on their lives. They are currently looking for two Customer Service Advisors to join their dedicated team, to work on a full time (35 hours per week), ongoing basis.

As their Customer Service Advisor, your main tasks will be engaging and building relationships with the supporters of the charity, being the first point of contact for all inbound calls. The team you will join are experienced in discussing a range of situations, which will be a key element of triage, ensuring the right information gets forwarded to the relevant person/team. You will be involved in making outbound calls to new supporters originating from various methods of fundraising, and conducting aftercare with them about being involved in the service. On average, there are about 70 inbound and outbound calls per customer service advisor per day, therefore great communication skills, use of initiative and the ability to work as a team is advantageous.

To be successful, you will need to be available immediately or on a week's notice maximum. You will be confident in dealing with queries from the general public, internal colleagues or senior levels of management and will have experience in working with customers both over the phone and in writing, with outbound calling experience. The ideal candidate will be able to build rapport quickly and will enjoy dealing with a broad range of customers. This role requires individuals who are able to demonstrate excellent listening and verbal communication skills. Computer literacy is also essential in this role with experience with Microsoft packages (i.e. Word and Excel).

To be considered, you must be available to start immediately and be in possession of a fully enhanced DBS (Children and Adults) that is registered to the online update service.

To apply, please register your interest and submit your CV by clicking 'apply now' below. Covering letters are not required at this stage.

Head of Communications & Marketing
Salary: £30,000 to £40,000 FTE
Hours: 28 - 35 hours per week
Location: Bristol, BS3 2JH

Passionate about communicating? Keen to engage local people with a fantastic cause?

Great Western Air Ambulance Charity is seeking an enthusiastic and passionate Head of Communications & Marketing. We need someone who will take our external communications to the next level, enabling us to engage with new audiences and fundraise more effectively. We’re looking for someone who is just as happy speaking to a former patient as they are drafting a new communications strategy or evaluating the success of a campaign.

We are a small, Bristol based charity, doing incredibly rewarding work. At GWAAC you see the outcomes of your work –meeting donors, former patients and their families, and working closely with the medical crew. Our team members have an impact across the whole charity, contributing to and celebrating all our successes. What we do is exciting and engages people, it’s visual, it’s time critical, it’s life-saving, and it affects over 1,800 patients a year.

2.1 million people rely on us to be there when they need us, bringing the skills, experience and equipment usually found in an Emergency Department, right to the scene of an accident or medical emergency. We provide this life-saving service across Bristol, North Somerset, Bath and North East Somerset, South Gloucestershire and Gloucestershire, meaning that people you know have probably been affected by our service.

Join us, and make a difference.

Closing date: 9am, Monday 3rd February 2020

Application Process:

If you would like to find out more about this position and to apply, please click the apply button to be directed to our website to download the job description and complete the application process.

No agencies please.