Fundraising data officer jobs

The Programme and Impact Manager oversees the delivery and development of Kinetic Foundation’s partner-funded programmes and workshops, focusing on personal development activities, community programmes, and impact recording and reporting, ensuring robust data management and safeguarding compliance.This dynamic role requires a flexible, organised individual passionate about youth development and social mobility.

KEY RESPONSIBILITIES

Personal Development Activities 

• Manage, implement, and evaluate partner-funded programmes and workshops to enhance participants’ social-emotional skills, resilience, and employability. 

• Coordinate with external deliverers, funding partners and schools to schedule and deliver workshops for 16-19-year-olds. 

• Manage programme budgets, monitor expenditure, and ensure cost-effective delivery in collaboration with partners. 

• Ensure workshops address barriers to success aligning with the Foundation’s impact framework. 

Community 

• Oversee HAF programmes, to support recruitment and awareness of the charity in KS3 and KS4. 

• Manage food deliveries, staffing, budget awareness etc. for HAF programmes as well as completing the end of delivery reports and evaluations required. 

• Communicate with participants, parents/carers, schools, and stakeholders to promote programme accessibility and engagement. 

• Maintain and update the CRM and master calendar to ensure all community programme events and opportunities are scheduled and communicated effectively. 

Impact Recording and Data Management 

• Oversee the collection, cleaning, and analysis of programme data to ensure robust, GDPR-compliant records of participation, outcomes, and impact. 

• Conduct pre- and post-intervention monitoring and exit route tracking to measure long-term impacts, such as transitions to employment, training, or university. 

• Develop quantitative and qualitative reports to communicate impact to funders, senior management, and trustees, using data visualisation techniques where possible. 

• Implement the Kinetic Impact Framework across all programmes to ensure consistent evaluation and continuous improvement. 

• Work alongside the COO to keep CRM up to date with participant numbers on the programme.

• Maintain up-to-date knowledge of youth unemployment, NEET status, and social mobility trends to inform programme design and reporting. 

Team Collaboration and Management 

• Manage the Youth Engagement Officer through weekly meetings, ensuring alignment with programme goals and participant needs. 

• Collaborate with the COO, marketing, and fundraising teams to align programme delivery with organisational objectives and funding requirements. 

• Support the wider team by attending events and opportunities linked to Kinetic Futures and community programmes, ensuring high attendance and engagement. 

Safeguarding – Kinetic Futures 

• Ensure all programmes, workshops, and events comply with the Foundation’s safeguarding policies, including DBS checks and training requirements. 

• Ensure risk assessments and all relevant trip packs are created for any external visits in good time so they can get signed off. 

• Work with the COO to support safeguarding procedures, coordinating to address concerns promptly. 

• Maintain a visible presence at schools and programme sites to promote a culture of safety and accountability. 

Person Specification  

Essential Skills and Experience 

• Passion for the Kinetic Foundation’s vision and mission, with an understanding of the challenges faced by disadvantaged young people in London. 

• Experience managing youth-focused programmes, ideally in education, employability, or sports settings. 

• Proven project management skills, with the ability to implement and evaluate programmes and manage budgets effectively. 

• Knowledge of working in school environments, particularly with KS3, KS4, or post-16 education settings. 

• Strong organisational skills, with the ability to handle multiple projects and meet deadlines. 

• Proficient in Microsoft Office and comfortable using CRM systems for event and data management. 

• Excellent communication skills, both written and verbal, to engage diverse stakeholders, including funders, schools, and participants. 

• Analytical skills to collect, clean, and interpret programme data. 

• Ability to work independently and as part of a team in a fast-paced environment. 

• Commitment to safeguarding and promoting the welfare of young people. 

Desirable Skills and Experience 

• Experience in football or sports-based youth development programmes. 

• Understanding of quantitative and qualitative data analysis and proficiency in data visualisation tools. 

• Familiarity with London’s educational and community landscape, including partnerships with schools. 

• Experience coordinating with funding partners to deliver and report on programmes. 

Personal Attributes 

• Dynamic and flexible, with a proactive approach to problem-solving. 

• Passionate about empowering young people through sport and education. 

• Collaborative, with strong interpersonal skills to build relationships with diverse stakeholders. 

• Detail-oriented, with a commitment to delivering high-quality programmes and accurate data.

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

• Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
• Prioritise any applications with particularly urgent requests 
• Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

• Provide clear guidance to applicants throughout the application process and respond to their queries quickly
• Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

• Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

• Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
• Proven experience of providing help and guidance, predominately over the phone and via email
• Previous experience of using databases / CRM systems (e.g. Salesforce).
• Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?

We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.

The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.

The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.

We’re Wild About Inclusion.  To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!

A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.

SUPPORT OUR LIFE-SAVING FUNDRAISERS 

At Campaign Against Living Miserably, we’re expanding our team and searching for two Challenge Events Officers. Your mission? To deliver an ambitious portfolio of third-party, owned and DIY events, to inspire and support our growing community of Fundraisers as they take on epic challenges, all in support of CALM’s life-saving work.

• You’ll join a growing team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has just seen a 60% increase in fundraiser numbers this year. We’re hiring now to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

YOUR RESPONSIBILITIES

CORE

• Contribute to CALM’s fundraising targets, through excellent event delivery, relationship management and supporter care

• Ensure all supporters receive excellent care from CALM, as well as completing all assigned admin tasks with a high degree of accuracy

• Confidently represent CALM at key meetings and events

• Be a data steward for fundraising, ensuring quality data management

SUPPORTER ENGAGEMENT AND STEWARDSHIP

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide general support to the Challenge Events Manager with event day delivery as required

• Represent CALM at Challenge Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of the Challenge Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our email marketing strategy to event participants 

• Deliver stewardship calls to Challenge Event Fundraisers - welcoming them to the team upon sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work across various income platforms to ensure fundraising pages and donations are correctly coded, including JustGiving and Enthuse

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Competencies

Essential

• A strong understanding of challenge event fundraising 

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: ​Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. The right candidate will be willing to work occasional out of hours and weekends as required.

Salary: £30,000 - £33,000 per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Sunday 28th September 2025.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

About the National Pro Bono Centre:

The National Pro Bono Centre brings together charities dedicated to providing pro bono legal services and improving access to justice. We serve as a central resource for charities who help people seeking free legal advice and representation. Our work fosters collaboration, coordination, and improved service delivery among stakeholders in the pro bono sector. Through our work, the Centre supports the wide range of pro bono projects and brokerage which charities provide; helping individuals and communities all over England and Wales get access to justice.

The role:

To build on our achievements, we are looking for someone to lead on strategy, to promote collaboration and coordination across the sector, to maintain and develop relationships with key stakeholders, and to oversee and lead on the growth and development of our portfolio of projects and activities. 

Key Responsibilities:

• Strategic leadership – Continuing to develop NPBC’s strategy in accordance with the vision, mission, strategic priorities, and values of the charity, working together with the Board of Trustees, staff, and our key stakeholders.
• Operational management - Ensuring that the organisation is run efficiently, with robust financial controls.  Managing the small team (3 permanent employees and 3 contractors).  Working with the team on projects and events management.
• Fundraising – Leading on fundraising and building and developing the relationship between NPBC and existing sponsors, as well as seeking out and building relationships with new and potential sponsors.
• Communications - Representing the NPBC in the promotion of its mission, vision and aims externally.
• Governance - Ensuring that the charity is well administered and working with the Board of Trustees to meet its legal, statutory, and regulatory responsibilities.

About you:

We are looking for a strategic planner with a proven record of leading teams or organisations to deliver high quality results.  You will need to be able to demonstrate a strong track record of fundraising through commercial sponsorship and developing lasting relationships with key stakeholder partners to achieve this.

The successful candidate will possess the following skills and qualities:

• Strategic thinker with the ability to develop and articulate a clear vision.
• Leadership style, which encourages, motivates, inspires and develops staff.
• Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills.
• An understanding of the key measures of financial management and control in a challenging environment.
• Effective decision-making skills with excellent analytical and problem-solving abilities.
• Excellent administrative, organisational and IT skills.
• Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues.

Applications

To apply for the role, please submit a copy of your CV with a covering letter. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing CVs and cover letters as, in our experience, it results in a generic voice that does not communicate the unique strengths and motivations of candidates.

Equal Opportunities Statement

We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender identity, gender reassignment, marital and civil partnership status, neurodiversity, pregnancy, religion or belief, sexual orientation and socio-economic background.

Data Protection

By applying for this role and sending your covering letter and CV you consent to NPBC using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.

The basics

Location: Agile working 

Contract: Permanent, subject to funding 

Hours: 16 hours per week

Starting salary: £27,445 FTE (£13,722.50 pro rata)

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

Would you like to make a difference to the lives of Young Londoners? 

Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?

Do you have the expertise to provide support to users of case recording systems?

If so, you might be just who we are looking for!

If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.

What the role involves

1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released. This will include running system training drop in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.

2. To support managing the case recording system help desk – so that support is always ava

ilable to front line workers and other stakeholders.

3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.

4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox

5. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Lead

6. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need

7. Working with the Learning and Development Coordinator to support the creation of e-learning training modules for our LMS (currently RISE) Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.

8. Undertaking any other duties as required and commensurate with the level of this post, including covering the Data Reporting and CRS support lead post functions when relevant.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Why working for us is different:

Encouraging work life balance

Ø  Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.

Ø  179 hours annual leave (plus bank holidays and pro rata for those who join us part time) rising after 3 and 5 years of service.

Ø  Flexible and smart working policies in line with an agile way of working.

Ø  Agile working - meaning you can work from different locations like home, in the community, from our office (job dependent).

Enriching your work life

Ø  Opportunities for learning and development

Ø  New modern offices

Ø  Opportunities to feedback including surveys and groups

Ø  Reflective practice sessions

Ø  Reduced caseloads compared to statutory services

Caring for you and your family

Ø  Enhanced family leave

Ø  Death in service benefit

Ø  Thinking about your finances

Ø  Discounted season ticket loan

Ø  Pension scheme

Ø  Cycle to work scheme

Ø  Expenses float scheme

Sound good? Here’s how to apply

To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Pack attached by clicking the apply button on this page or find it on Safer London’s Website. 

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website or find our contact information in the Job Pack.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

• Do you want to bring about a culture shift in the way services are delivered to young women and girls?

• Can you lead the expansion of Abianda’s training programmes, ensuring they contribute to systems change for young women affected by criminal exploitation and violence? 

• Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity?​

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it. 

We are seeking an experienced and strategic Head of Partnerships and Development to lead and drive our growth, ensuring the long-term sustainability and expansion of our work.  

The role will involve combining strategic leadership and operational delivery, with a particular focus on expanding Abianda’s training programmes across the UK, increasing unrestricted income, strengthening partnerships and overseeing impact measurement.  

As a key member of the Senior Leadership Team (SLT), you will work collaboratively with SLT colleagues to drive Abianda’s strategic objectives, ensuring that all our programmes are delivered effectively across our remit. This role requires dynamic strategic and operational leadership, as well as a commitment to driving the development of best practices within the sector.

This is an exciting time to join the Abianda team. With an ambitious strategy in place, and after securing social investment to support the growth of our training programmes, you will play a pivotal role in shaping the organisation's future. You will ensure that our training, consultancy, and income-generating activities are aligned with our mission to support young women affected by criminal exploitation and violence. You will develop and implement strategies to scale our programmes to a national audience, drive income generation through training and fundraising, and enhance our external partnerships to increase Abianda’s reach and influence.​

Job details:

• Salary: £45,000 per annum, plus pension (reviewed annually)

• Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)

• Two-year fixed-term contract

• 25 days holiday per annum pro rata, plus bank holidays

• Flexible working - hybrid working including from our office in London N5, from home and travel around London and the UK for training delivery  

• Reporting to Abianda’s Founder & CEO

• Abianda provides a generous benefits and training and development budget for all employees

​

ABOUT TRAIN

TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.

Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.

ABOUT THE ROLE

This is a key support role in a small, values-driven charity. While most people know TRAIN for its youth work, the smooth running of our organisation depends on good systems, clear admin and reliable behind-the-scenes support. That’s what this role is about.

As Charity Support Officer, you’ll take care of the day-to-day admin that keeps us organised, while also supporting projects and events that help TRAIN grow. Some responsibilities are regular — such as finance processing, HR and volunteer onboarding, responding to enquiries and keeping records accurate. Others will vary week to week, from preparing a funder report to liaising with contractors on a website update or helping coordinate the Didcot Youth Festival.

We’re looking for someone who is organised, adaptable and comfortable juggling different tasks. You won’t be expected to lead major projects or make big decisions, but you will be the first port of call for the small, steady tasks that make a big difference. If you enjoy variety, value attention to detail, and want to play a part in supporting life-changing youth work, this role could be a good fit.

This is a part-time role of 15 hours per week, which can be worked flexibly. The role is based in Didcot or Wallingford with hybrid working. We expect at least some office time each week, but for exceptional candidates, we will consider a fully remote arrangement.

SALARY AND BENEFITS

• Salary: £26,403–£28,142 FTE, pro-rated, depending on experience
• Contract: Permanent, part-time (15 hours per week)
• Annual leave: 25 days plus bank holidays (pro rata)
• Pension: 3% employer contribution
• Flexible working: We’re happy to consider various flexible working arrangements, including hybrid working, fully remote, term-time only and job shares. We can also be flexible about the exact number of hours and how they are worked during the week.
• Professional development: Tailored learning and training opportunities
• Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
• Culture: Supportive, collaborative team with regular catch-ups and shared learning

JOB DESCRIPTION

Core (day-to-day focus)

• Communications and enquiries – be the first point of contact for general enquiries via email and social media, ensuring timely and professional responses.
• Project coordination and events – Coordinate various ad hoc projects (e.g. website refresh, new systems) and provide support for events such as the Didcot Youth Festival.
• HR and volunteer support – coordinate onboarding for staff and volunteers, including references, DBS checks and inductions.
• Office and building liaison – help keep the Didcot youth centre running smoothly by liaising with the landlord/service manager and handling facilities needs.
• Team support – provide admin support across the CEO, staff and trustees, including scheduling, minute-taking and document preparation.

Important (regular, but secondary to the above)

• Finance administration – support the CEO and our bookkeeper with tasks such as processing invoices, expenses, payments and payroll information.
• Data and monitoring – keep records up to date (attendance, impact data, safeguarding logs) for accurate reporting.
• Comms basics – work with the Fundraising and Communications Coordinator to update the website, draft newsletters and prepare supporter updates.
• Database and records – maintain supporter, volunteer and young people’s contact details.
• Policies and procedures – keep master copies organised and flag review dates.
• Health & safety admin – support with risk assessments, building checks and first aid supplies.

Occasional (as needed)

• Fundraising support – assist with funder reports, donor thank-yous and admin for community events.
• Safeguarding admin – support the Designated Safeguarding Lead with record-keeping and DBS renewals (admin only).
• Governance support – assist with trustee papers, annual returns and filings.
• Supplies and logistics – order office supplies, consumables and manage petty cash/card reconciliation.
• IT and systems – liaise with IT suppliers on logins, backups or new staff accounts.
• Insurance/licensing renewals – track renewal dates and ensure processes are followed.

ABOUT YOU

We don’t expect you to have experience in every area of this role — we know people pick up skills in different ways. What matters most is that you’re organised, reliable and keen to support the team.

Essential qualities

• Organised and detail-focused, able to keep systems and records tidy.
• Good communicator, confident in responding to emails, calls and enquiries in a professional and friendly way.
• Comfortable juggling different tasks and adapting to what’s needed week by week.
• IT literate, with good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Able to work independently but also collaborate well as part of a small team.
• Motivated by making a difference for young people through the support you provide.
• Satisfactory Enhanced DBS check (we will arrange this before you start).

Desirable qualities

• Experience of charity administration, finance or HR processes.
• Familiarity with database/CRM systems or monitoring tools.
• Experience coordinating volunteers or supporting events.
• Knowledge of safeguarding, data protection or health and safety admin.
• Experience preparing simple reports or supporting fundraising admin.

We’re open to people from a wide range of backgrounds. This role could suit someone returning to work after a period away from paid employment, or someone looking to transfer into charity work from another sector.

Equal opportunities

TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.

Safer recruitment

TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

​

You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

​

To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

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What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

​

Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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Are you passionate about making a real difference in people’s lives and delivering an outstanding service?  

We’re excited to recruit for a Supporter Care Officer, and you will join our collaborative and solutions focused Supporter Care team! 

You will play a vital role in ensuring every supporter feels valued and appreciated and have a key part in enhancing the supporter experience and ensuring donations and data are handled with care and precision, contributing directly to the success of our life-saving work. 

Some of the things you will be responsible for are: 

• Delivering an exceptional supporter care service and you'll be the first point of contact for our supporters, ensuring every interaction is professional and aligned with our values. 
• Supporting the Senior Supporter Care manager with fine-tuning processes, handle queries escalated to you, and drive onward improvement by meeting team performance goals and championing innovation. 
• You will process gifts to maintain accurate records and financial reconciliation. Your attention to detail will directly support our fundraising success. 

About You  

• Proven experience in Supporter Care and income processing, ideally within a charity environment, with confidence in handling sensitive or escalated supporter interactions. 
• Strong working knowledge of CRM systems (ideally Raiser’s Edge), with a solid understanding of data accuracy, Gift Aid, and Data Protection legislation. 
• Excellent communication and interpersonal skills, with a proactive, solutions-focused approach and the ability to manage multiple tasks while working collaboratively across teams. 
• Team-oriented and values-driven, with a passion for delivering great supporter experiences, a positive attitude, and a commitment to continuous improvement.

If this sounds like you – we’d love to hear from you! 

About working for us  

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us   

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:  

• Courageous 
• Collaborative  
• Compassion 

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.  

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.  

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.  

Safeguarding 

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards. 

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply  

• Please download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Alex (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.  We're looking for candidates who can seamlessly integrate into the team and therefore, must meet all the essential criteria to be considered for this role.
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role. 
• Interviews will be held in person at our office, on 1st and 2nd October. Our address is Queen Elizabeth House, 4 St Dunstan’s Hill, EC3R 8AD. 
• Please note: If you have applied for this position since July 2025, we are unable to consider a further application at this time.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.  

What is Start Network?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

• DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
• EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
• COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
• WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
• WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
• WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
• WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
• WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
• WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, nondiscrimination, and anti-colonialism. This is a work in progress.
   

  ABOUT THE ROLE 

  We are looking for an experienced and committed individual to join us as a Start Fund Programme Officer, a critical role supporting the implementation of the global Start Fund. As Start Fund Programme Officer you will work with a wide range of stakeholders within the Start Network, supporting members on accessing Start Fund particularly for Anticipatory and Early Actions. You will also be responsible for project and team administration, such as processing of disbursements and record keeping of all project documents. You will support reporting, project compliance and escalate complaints and incidents. 

Job title: Deputy Director of Global Development, North America

Salary: circa £80,000 to £90,000

Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required).

We are recruiting the exciting position of Deputy Director of Global Development, North America. This is an opportunity to drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.

Imperial is a world-leading university, ranked 2nd in the world and 1st in the UK and Europe. Our research performance is unparalleled in Europe; real-world impact is in our DNA.  From climate science to AI, medicine to sustainable engineering, our research and teaching are shaping the future and addressing some of the world’s most urgent challenges.

Our placing in the rankings is a by-product of our work to nurture an environment where our staff and students are valued and can thrive. Imperial is focused on offering the best possible education, conducting high-quality research and innovating to make the world a better place.

This is an exciting opportunity to join us at a moment of extraordinary momentum. Reporting to the Director of Development: Principal Gifts and Global, you will lead fundraising efforts for North America. You will be responsible for achieving ambitious campaign goals, working closely with senior colleagues across Advancement, and engaging with the President and other senior leaders to support Imperial’s international presence and profile in the region.

You will have strong track record in securing major gifts and engaging high-level donors with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.

If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.

Interested?

Please familiarise yourself with the attached Candidate Pack.

To apply, please submit a CV and covering letter.

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Director of Development: Principal Gifts & Global
• Deputy of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Further Information

Imperial College is partnering with Constellate Global Talent on this search.

No agencies please.

Head of Programmes and Impact for the Maritime Children's Foundation

Hours: Around 21 hours per week (flexible working available, including term-time only) Contract: Permanent  Location: Mix of office (Basepoint, Northfleet), Maritime schools (Greenwich–Medway) and some home working.

Lead. Shape. Demonstrate Impact.

Now that the Maritime Children’s Foundation has been established for a year, we are ready to take our programmes and evaluation to the next level. We are seeking a Head of Programmes and Impact – a strategic, passionate leader who can ensure our initiatives deliver the very best for disadvantaged children and families.

This is a unique opportunity to lead and shape our programmes, embed robust monitoring and evaluation, and play a pivotal role in ensuring every Maritime child thrives.

About Us

The Maritime Children’s Foundation was established to provide the extra support that families and children experiencing disadvantage need, so that all children can get the best start in life. In just a year, we’ve launched initiatives that are already making a difference – from baby and toddler support, to community ambassador programmes, to free Saturday Skills Academies and secondary transition support.

We are proud to be part of the Reach Foundation network, meaning our work is already influencing national thinking and practice. With your leadership, we will continue to innovate and demonstrate meaningful impact both locally and nationally.

The Role

As Head of Programmes and Impact, you will:

• Oversee programme delivery – ensuring our current initiatives, from early years to secondary transition, run smoothly and achieve the best outcomes.

• Lead design and development of future programmes that respond to the needs of disadvantaged families across Maritime schools.

• Embed impact and evaluation – creating a clear Monitoring, Evaluation and Learning (MEL) framework that captures both data and lived experience.

• Demonstrate impact – producing reports that inspire funders, inform strategy, and showcase the difference we are making.

• Collaborate with stakeholders – from schools and community groups to funders and local authorities, ensuring our work is evidence-based and community-led.

• Support fundraising – providing compelling impact evidence to strengthen bids and future funding opportunities.

You’ll report directly to the CEO and work closely with the Partnership Lead and the wider Maritime Academy Trust central team, as well as spending time in our 13 schools to see our programmes in action.

Who We’re Looking For

• An experienced programme or impact lead with a strong track record in design, delivery, and evaluation.

• Someone passionate about tackling disadvantage and improving outcomes for children and families.

• A strategic thinker who can translate vision into practical delivery plans.

• A collaborator who builds strong partnerships and brings communities into the heart of programme design.

• Someone confident in turning data and evidence into accessible, inspiring reports.

What We Offer

• Flexible, supportive, and family-friendly working arrangements.

• Opportunities to work across schools, communities, and with national partners.

• A chance to shape innovative programmes that are already gaining national attention.

• Wellbeing initiatives and a comprehensive Employee Assistance Programme.

• A small, passionate team where your work will have a visible, meaningful impact.

Ready to Apply?

Join us and be part of a growing Foundation dedicated to disrupting disadvantage and creating brighter futures.

For more information, please see the full job description in the attached candidate pack. Apply today — and help us make sure every Maritime child gets the best possible start in life.  We may interview and appoint as applications are received, so don’t delay!

Maritime Children’s Foundation embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be.  We are committed to safeguarding and promoting the welfare of children and the successful candidate will be subject to an Enhanced DBS check and online checks in line with safeguarding guidance.