Fundraising Engagement Lead Jobs in Home Based
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
Are you a developing marketing or fundraising professional looking for a new challenge? Join Samaritans to help make sure we can be there, always, for people who need us in the future.
Samaritans is looking for a Marketing and Fundraising Officer to join their Donor Engagement team on a fixed term contract covering maternity leave. This role raises vital funds for the future by organising marketing campaigns and managing key fundraising products to grow income from gifts in Wills and in memory giving.
Why this role at Samaritans
You’ll build relationships with supporters in person and remotely, ranging from individual supporters to large scale campaigns, across different channels. Join our team as we are growing our work and testing creative new approaches.
Internally this role is called Legacy and In Memory Marketing Officer. Our small team is friendly, ambitious and collaborative. You’ll get to learn what legacy and in-memory is all about, as part of a supportive team.
• £32,000 per annum
• 12 month fixed term contract
• Full time (35 hours) hours or Part time (a minimum of 28 hours) considered
• Happy to discuss work pattern at interview
• Start date around 24 June 2024
• Hybrid, linked to our Ewell (Surrey) office. Due to the requirements of the role, you’ll need to work in the office around 2 times per month.
• We are passionate about flexible working, talk to us about your preferences.
Skills and experience you’ll bring
We’d welcome applications from candidates either in or outside of the charity sector. There are many other roles with great transferable skills for example around managing marketing campaigns, fundraising products, or other customer facing roles.
Key skills you’ll need
• Great organisational skills which will help you to manage projects and develop supporter journeys.
• Relationship building skills which will help supporters to feel connected to our cause, and inspired to support Samaritans.
• Interpersonal skills for working well with colleagues, suppliers and volunteers.
• Data analysis skills so that you can assess and report on how activities are performing, and optimise your approaches.
• Knowledge of gifts in wills and in-memory giving (or a willingness to learn).
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and a 1 page cover letter, outlining your motivations for applying, transferable skills and why you’re interested in this role at Samaritans. Applications close for applications at 9 am on Monday 13 May.
If you're itching to put your fundraising skills to good use and be part of something truly meaningful, then what are you waiting for? Apply today!
About the role:
Do you want to play a key role developing and delivering partnerships to support Peer Power Youth’s mission, which is “to enhance the lives of young people dealing with trauma and work with them to create positive change in services for others”? The young people we connect with at Peer Power Youth are at the heart of all we do, and we are looking for someone who shares our vision, passion and commitment to see a world where ALL young people can achieve their dreams and live their best life.
Experience – Proven track record of either corporate partnerships/CSR or major donor/philanthropy fundraising, or both. If you are a specialist at income generation in one area and would like to develop skills and experience in the other area, please do apply. You will be supported with training, mentoring and specialist contractor support to support your development.
You may be in a charity fundraiser role already, or from a different sector with transferable experience of business development or partnerships.
You will have autonomy in your role in a supportive and flexible environment, as well as having a collaborative team working with you, including the lead Co-CEO for income generation, youth engagement team managers, the Head of Communications & Marketing, a fundraising contractor (trusts and foundations) and two experienced lead Trustees for income generation and communications. See role description, person specification and application pack for more information.
Peer Power Youth has a successful track record of securing income from Trusts and Foundations and earned income through training sales, contracts and consultancy, which has enabled us to achieve individual impact for young people and tangible system change impact for thousands more children and young people.
Now is a great time to join Peer Power Youth. Last year we refreshed our brand and messaging, and we’ve started some of the groundwork needed to develop our Corporate and Major Donor income streams. We have great impact stories to share around the individual impact we have had, and the real tangible system change that has happened in youth mental health, social care and justice systems as a result of our work, that will go on to positively impact many thousands more young people! There is so much to engage potential corporate partners and donors with.
The successful candidate will have excellent commercial awareness, strong communication and inter-personal skills and a demonstrable track record in achieving income targets. A natural at developing and sustaining trusted relationships, you are excited by developing our approach, generating new brand and corporate partnerships, with creative ideas that link to our charity mission and brand.
Benefits & Culture Package
- Wellbeing and Team focussed culture, with events, socials and ‘away days’ in work time
- Diverse and Inclusive Workplace with Shared Decision Making processes eg policies, strategy, new projects and events etc
- London Fivefields office ‘perks’ – social offer across building, lunch and learns, free fruit, breakfast bar, hot drinks, etc
- A working environment that enables flexible working arrangements (hours, days, location), providing the needs of the organisation are met, including:
- A 35 hour working week (at full time) / Condensed hours/reduced working week / Hybrid working offer for relevant roles
- A generous holiday entitlement of: 25 days holiday + bank holidays + 3 discretionary days between Christmas and New Year + 2 personal days for well-being (at FTE)
- Opportunities for career progression including sabbatical leave, individual training budgets, e-learning platform, structured talent progression, reflective supervision, and appraisal.
- Generous and flexible maternity, paternity and shared leave arrangements.
- Employee Assistance Programme (counselling, advice, legal line etc)
- An 8% pension with NEST (3% employer contribution and 5% employee contribution).
Flexibility, Travel and Workspace - We know that both flexibility, relationship development and the time to really understand our work and impact is vitally important in this role. You will need to travel around London and South East for partnership meetings, team meetings and events to build relationships to generate income and support for the charity. We support a flexible approach to the times you work and where from, providing the needs of the role are met.
You can either base yourself from your home (ideally London/South east or nearby due to the nature of the role) or from our lovely new office at Fivefields, right by Victoria station or from a workspace in Worthing or Brighton.
Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community, especially those who are underrepresented in charities. We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as differently abled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time, 35 hours per week
Salary: £42,000 - £45,000
Location: Remote
Closing date: Sunday 19 May 2024
We’re recruiting a Fundraising Resource Manager (High Value). This is a new role to take the lead and manage the operations and resource required to make Blue Cross high-value fundraising thrive!
More about the role
You will be joining our Philanthropy Team that's responsible for managing relationships with, and securing donations from, mid and major value individuals and trusts & foundations. The team has recently transitioned to a new team structure with a new set of ambitions and plans, and more formalised support across the organisation, at all levels, to enable the team to deliver.
As part of these changes, a new role of Fundraising Resource Manager (High Value) has been created, to lead on the operation and resource requirements of high value at Blue Cross, including:
- leading on the development of fundraising opportunities and propositions, including the management of funding opportunity information and case for support resource
- overseeing the delivery of high-quality prospect research and driving pipeline performance through delivery of prospecting plans and lead generation
- providing insight and performance information to help inform strategy, including the management of CRM, financial, and KPI reporting requirements
- operational delivery of team processes and the events and stewardship programme to support effect donor engagement
- management of a Fundraising Resource Officer, building an effective fundraising resource team for the future
This is an exciting time to join Blue Cross as we embark on a refreshed organisation strategy from 2024- 2026, with high value playing a key part in driving forward our strategic priorities.
The Fundraising Resource Manager (High Value) role is integral to the delivery of effective fundraising at Blue Cross, and as such is a great opportunity for someone who wants to shape something new and have a tangible impact within the charity, and for the pets and people we help!
About you
You will have experience supporting high-value fundraising teams and a curiosity for, as well as a passion for, high-value and relationship-based fundraising. Your approach is bold and brave, and you think creatively about identifying opportunities.
As a strategic thinker, you will be confident taking the lead on the operational requirements of a team, with efficiency and effectiveness at the core of your approach.
You will naturally be able to solve problems through creative thinking; you will know how to demonstrate data and insight analysis and prospect research to direct the performance of a successful major gift fundraising or business intelligence team.
You will understand the importance of adhering to industry legislation, and work with a high degree of professionalism, confidentiality, and discretion.
Your can-do attitude will unlock valuable opportunity for the team you support!
Knowledge, skills, and experience
Experience in some or all of the below:
- funding opportunity portfolio planning and management
- developing supporter orientated propositions and Cases for Support
- identifying and researching high level major gift prospects in support of the successful solicitation of 5 and 6 figure gifts
- developing and maintaining processes for prospect identification, qualification, research, and tracking
- information management and interrogating and analysing data, to draw meaningful insights that support strong fundraising performance
- designing and producing a range of reports, ideally from a CRM as well as offline, to support and drive performance
- improving processes to achieve financial and non-financial objectives
- management of stewardship products/programmes and/or events
- supporting high-value fundraising teams
- line management
- liaising and working collaboratively with internal stakeholders at all levels
- comprehensive understanding of managing personal data in accordance with GDPR, data protection legislation and fundraising ethics
- ability to demonstrate, understanding and apply our Blue Cross values.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
In other organisations, this job title may also be called “High Value/Major Giving Support Manager” “High Value/Major Giving Operations Manager“ “High Value/Major Donor Fundraising Specialist”, “Fundraising Development Manager”
How to apply
Click the apply button and complete the online application process before the closing date Sunday 19 May 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and Personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch with the Blue Cross team via our website.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
About this role
Better Cotton is now seeking a Social Impact Fundraiser who will help to drive revenue in support of the ongoing success and growth of Better Cotton globally. Better Cotton has set ambitious 2030 targets to improve the lives and livelihoods of cotton farmers. This role will be responsible for ensuring these ambitions are adequately resourced. You will work closely with relevant thematic leads and country teams for proposal design, coordination and reporting of funded projects. In addition to this, you will maintain and manage donor relationships. This post will report to the Programme Funding Manager with a matrix line to a Social Impact Manager. This challenging role offers excellent opportunities for personal and professional development, together with a competitive benefits package.
Responsibilities
Development of Social Impact Programmes
Participate in the development of thematic programmes that fulfil farmers’ needs while aligning with Better Cotton’s 2030 strategic goals:
- In close collaboration with Global Impact team and country teams support a programmatic co-creation process, that is marketable and fundable.
- Manage a coalition building phase of social impact donors and allies. This includes outreach to relevant stakeholders identified, pitching to prospective donors, creating fundraising materials.
- The Coordinator will likely manage individual donor relations, while also coordinating Social Impact Coalition Committees.
Fundraising efforts
- Manage relationships with donors/investors to increase success rate of applications and ensure continuous funding.
- Conduct research into funding opportunities for sustainable agriculture and livelihoods.
- Organize outreach efforts with new donors/investors strategically, sharing relevant material and/or pitching to prospective donors identified.
- Share interesting grant opportunities internally and assess feasibility, identify the project idea/concept to be developed and liaise with relevant teams internally.
- Lead the proposal development process. Work closely with other teams (Finance Team, MEL Team, country teams etc.) to support specific proposal development coordination tasks, such as developing proposal workplans, building budgets or logframes, writing non-technical sections, consolidating and editing written inputs, compiling annexes, writing narratives, collating information and other tasks as needed.
Better Cotton representation
- Represent Better Cotton and the programmes, when needed to present to donors and coordinate social impact funding panels.
- Where required represent programmes nationally and internationally through participation in relevant workshops and symposia and in collaboration with partners where fundraising or the potential for fundraising is deemed significant.
- Contribute to the development of programmatic documents, multimedia and publications for use in promotion of the work of the programmes. Ensuring the documentation reflects and is relevant to donor priorities.
- Building internal and external relationships
- Collate key information through high level of engagement with internal stakeholders
- Foster relationships with prospects, donors and other external stakeholders, by applying high levels of professionalism, using diplomacy with influencing and persuasion.
- Build relationships with bilateral agencies, trusts and foundations from a variety of countries, cultures, languages and charitable interests.
Management
- Line management of a Fundraising and Partnerships officer.
Profile
The selected candidate will have the following skills, knowledge, and experience:
Skills, Knowledge and Experience
Essential
- A good understanding of the current donor landscape & fundraising environment, ideally in social impact.
- Experience in project design, with a facilitative approach to bring to meet both farmer needs and donor expectations.
- Effective fundraising management and planning skills
- Excellent writing skills that have resulted in successful proposals
- Ability to communicate clearly and simply
- Good active contacts within the donor community
- IT literacy, to include: Word; PowerPoint; Excel; Outlook; MS Teams
- Numerical literacy with the ability to analyse budgets
- Strong interpersonal skills, you enjoy networking
- Well-developed personal strategies for time management
- Ambition, positivity, determination and resilience
Desirable
- Knowledge of the agricultural sector
- Professional fundraising qualification or relevant qualifications in business management
- Professional qualifications in marketing and sales.
- Knowledge of Salesforce
- Fluency in English required. Other languages relevant to Better Cotton’s work considered an asset: French, Portuguese, Turkish, Mandarin, Hindi, Urdu.
What we offer
- Competitive salary
- Hybrid working – One to two days/week in the offices in central London
- The opportunity to work from anywhere in the world for up to one month per year
- Flexible working, with core hours from 10 am to 4 pm local time
- Continuous learning and development
- Pension scheme
- 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 days off over Christmas
- Enhanced parental benefits
- A warm, positive working environment where everyone is valued
- The opportunity to make your mark and make a difference.
Working arrangements
The position is full-time (40 hours per week) and will be based in the London office. Better Cotton offers flexible working, with core hours being 10am – 4pm and the option to work from home one day per week. Travel will be required.
About Better Cotton
Better Cotton is the world’s largest cotton sustainability programme. Our 200+ colleagues of 37+ nationalities are united by a shared passion and commitment to achieving the Better Cotton mission: to help cotton communities survive and thrive, while protecting and restoring the environment. Through our network of field-level partners a quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.
About our Values
The post holder will be expected to operate in line with our workplace values which are:
- Trustworthy (including honest, transparent, credible)
- As having Integrity (including responsible, authentic)
- Positive (including problem-solving, pragmatic)
- Engaging (including adaptable, inclusive, holistic)
- Daring (including courageous, innovative, game-changing)
Being you @ Better Cotton
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.
We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
Applications
Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton via this form.
Application deadline: 10.05.2024
We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted.
The client requests no contact from agencies or media sales.
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
LGBT Foundation is looking for a dynamic person to focus on external engagement in order to maximise our impact. Through taking an integrated approach, the role-holder will be responsible for driving forward three key areas:
- Engagement: Build a network of strategic relationships and opportunities to engage with
our communities and our stakeholders, increasing our influence and impact. - Fundraising: Create opportunities to significantly grow our unrestricted income and
support funding our ambitious Strategic Plan and growth trajectory. - Communications: Ensure we develop impactful communications and campaigns which
convert into positive action and increase our reach and profile.
LGBT Foundation is the UK’s leading LGBTQ+ charity dedicated to the health and wellbeing of LGBTQ+ communities. Our extensive range of established services has made a significant impact on communities, promoting diversity and inclusion.
Our work continually adapts to the evolving needs of LGBTQ+ individuals, highlighting the strength, vitality, and central role of our communities in everything we do.
We operate hybrid working, but there will be an expectation for the postholder to work from
Manchester at least once a week, with national travel where required.
To apply for this role, please visit our jobs page at lgbt.foundation/jobs and complete our online application form.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Officer – Temporary Position from May 24 for 6 months (£24-25k)
Remote working with regular travel to the West Midlands and London as required
Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.
You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.
Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:
· Raising awareness
· Supporting those affected by sepsis
· Educating health professionals
· Lobbying political organisations for better sepsis and severe infection care
Key Responsibilities
1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.
2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.
3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities.
4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.
5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential
6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.
7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.
8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.
Day to day activities will include:
1. Managing an inbox and replying to enquiries in a timely and professional manner
1. Problem solving for fundraisers – finding the optimum way they can achieve their goals
2. Support the Event Team Lead with sending out merchandise
2. Download Giving reports and send thank yous to donors and fundraisers
3. Record Supporter details on CRM
4. Cover for holiday periods and manage an inbox in their absence
To be successful in this role you will have:
1. Experience of working in fundraising in a UK registered charity
2. Experience of donor relationship management using a fundraising CRM.
3. An understanding of community fundraising.
4. A proven track record of working effectively in a team.
5. Excellent communication, presentation and organisational skills.
6. The ability to prioritise diverse workloads and meet shifting demands.
7. Flexibility to work evening and weekends as necessary and travel when required.
8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.
The client requests no contact from agencies or media sales.
Fundraising Development Manager
Salary: Manager Level 3: £31,000 - £39,000
Contract type: Permanent
Working hours: Flexible
Location: Taunton, Somerset, opportunity for hybrid working
The Fundraising Development Manager role is a real opportunity to help Somerset Wildlife Trust develop a sustainable fundraising strategy and bring together the Fundraising and Supporter Development Team to retain and grow donations. Responsible for our 23,000 members, as well as appeals, adoptions, our online shop and member events, the Fundraising Development Manager will lead the team to bring in a significant proportion of unrestricted income, as well as managing the relationships with some of our most passionate supporters.
We are looking for an insightful fundraising manager who can help us maintain our existing fundraising channels as well as developing our corporate membership strategy and investigating new sources of giving and opportunities we have yet to take advantage of – essential if we are to achieve our ambitious strategy. You’ll be working with the entire wider fundraising team to help develop leads and pipelines to support the wider fundraising efforts, as well as having the opportunity to diversify our fundraising actions.
Meet Fundraising Strategic Targets
Supervise and line manage the Fundraising and Supporter Care Team by building integrated programmes of supporter development activities that retain and grow donations and fundraising from existing supporters and deliver growth in income by recruiting new financial supporters to achieve financial targets.
Responsibility 1: Leading Public Fundraising Activity
Manage fundraising activity through:
- Leading the fundraising team to build integrated programmes of activities that increase donors and deliver growth in income.
- Growing annual membership numbers by managing and maintaining current recruitment channels. Oversee relationships and engagement with our membership including complaint management.
- Managing the relationship with the Trust’s face to face membership recruitment company, SWWFL, to deliver best efficiency and returns on investment.
- Planning and implementing integrated appeals and other ways for members and the public to give which deliver strong results to support the Trust’s fundraising priorities and targets.
- Working as fundraising leadership team with the Philanthropy and Trusts & Grants Managers, supporting the Head of Fundraising on strategic projects.
- Developing and testing activities based on insights and analysis to ensure the best return on investment across all segments of the supporter base, to support fundraising colleagues.
- Managing existing corporate relationships to maintain and improve corporate fundraising levels, supporting account management of corporate partners.
- Establishing a data collection strategy in line with current data protection rules and which creates a pool of warm leads to convert into donors.
- Ensuring our new supporter database (Raiser’s Edge) is fully developed within the Trust and developed to maximise our integration with existing systems. Supporting teams across the organisation to use RE to increase knowledge of existing relationships and creating opportunities for fundraising and engagement.
- Managing the workload, performance and personal development of the supporter development team to drive more support and income for Somerset Wildlife Trust.
- Being accountable for setting the Supporter Development budget and reporting on performance against targets, to help inform planning and product development.
- Championing the use of best practice marketing techniques, including data collection and GDPR, throughout the Trust, with a particular commitment to delivering high standards of supporter care and fundraising practice.
Responsibility 2: Developing sustainable income streams
Be proactive and nurture strong relationships by:
- Identifying, developing and testing new individual giving fundraising activities based on insights and analysis, to ensure sustainable fundraising income across a variety of sources that target all segments of the supporter base.
- Identifying and testing membership recruitment diversification channels and growing annual membership income via techniques including upgrades.
- Designing and implementing a fundraising strategy for corporates, including identifying targets, developing relationships, and significantly increasing income from this fundraising channel. Work with other corporate functions across the Trust to ensure a combined corporate offering that benefits everyone.
Responsibility 3: Developing Fundraising pipelines
Provide management and accountability by:
- Working collaboratively with colleagues to contribute ideas and knowledge to deliver integrated engagement and fundraising campaigns and the growth of other income streams, including gifts of £1k+, gifts in wills, Community Fundraising and Grant Fundraising.
- Creating user journeys and stewardship for our supporters to help retention and increase giving propensities.
- Developing a warm lead generation and development program to increase the number of potential donors within our database, supporting all areas of individual giving including Community Fundraising, Legacies, Major Donors and Patrons.
- Working with the Database Officer, Philanthropy Manager and Community Fundraising Manager to identify segments within the database that could be developed into Major Donors or to support other fundraising income streams.
- Investigating and developing an event strategy to help support specific demographic groups including Corporates, members and other key supporters, including the annual AGM and members day.
Closing date: Friday 10 May 2024.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a charity that manages Whiteley Village retirement community, founded over a hundred years ago in Walton on Thames, Surrey, and the Village located in 225 acres of beautiful grounds and is a very special place to live and work.
About the role:
As the Trusts and Foundations Fundraiser you will use your core knowledge and skill to reflect on strategy, relationship building and leading our charitable profile and income streams.
You will develop and influence strategy formation with supporters and other stakeholders to identify and actively seek out and engage trusts, foundations, and other funders by writing compelling and comprehensive funding bids, presentations, and applications.
You will work collaboratively with Senior Management Team to enhance stewardship to enable creative, effective, and appropriate activities to promote the development of sustainable engagement with supporters.
About you:
You will have demonstrable knowledge and experience of trusts and grants fundraising in a complex organisation as well as experience of prospecting, writing, and managing the application process. Ability to develop relationships with a broad range of stakeholders is vital.
In this role you will need excellent communication and IT skills together with demonstrable ability to plan, prioritise and work proactively. Understanding of the health/housing sector would be advantageous.
What we offer:
34 days annual leave (including Bank holidays), excellent working environment, great learning & development opportunities, life assurance, pension, employee assistance programme, Blue Light Card, and free parking.
Closing date: 19th May
Virtual Interview date: 30th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role sits within the Development team, a sub-team of Philanthropy, at Alzheimer’s Society and plays a vital role in the success of our Insurance United Against Dementia campaign. Insurance United Against Dementia (IUAD) is a senior volunteer led industry initiative which has raised an incredible £9million to date. We have ambitious plans to reach an initial £10million target within the next 12-months and to take the campaign into a second phase to achieve further impact.
Since the campaign launched in September 2017, we have seen significant success, raising awareness of dementia and the profile of Alzheimer’s Society and IUAD across the industry through corporate partnerships, philanthropy, industry events and owned activities.
We are looking for an individual who matches the ambition of the team and our industry supporter, someone with a personable style that can take ownership of the events fundraising stream and communication plans for the IUAD campaign.
The post holder offers unique opportunities to take responsibility for key initiatives, such as our flagship fundraising event, the Insurance Day for Dementia. The successful candidate will also lead on the securing, development, and delivery of activity within industry events and fundraising events led by industry supporters.
The role also leads key supporter and industry communications which help to celebrate successes and impact, while also growing awareness and engagement. This multi-faceted role will also support activations and exciting events, which are secured through our other development board and campaign, Sport United Against Dementia.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome new skilled fundraisers to the team at a hugely exciting time as we build on the momentum achieved from our development boards to date. There is the opportunity to expand and grow income from a strong position with dedicated senior level support and this role is crucial to driving the continued success of activity with the insurance industry and meeting targets.
About you
We are looking for a professional and driven individual, with demonstrable experience of high value fundraising and working with senior stakeholders, and or partners.
The right candidate will:
- Demonstrate successes in achieving ambitious five and six figure fundraising targets from relationships, activities, or events.
- Be excited by the opportunity to own and develop key activities with our industry led campaign – utilising the experience and networks of our board members and other advocates.
- Have the confidence to add their personality, creativity, and ideas to further develop existing activities and to identify / cultivate new opportunities made available by our supporters.
- Develop and deliver memorable ways to promote the campaign to increase engagement and awareness and celebrate successes.
Personal attributes
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers to maximise outcomes for Alzheimer’s Society and people affected by dementia.
- Experienced project manager, skilled at planning and coordinating event logistics, and the ability to steer opportunities from start to finish.
- Experience of working with businesses to engage staff with charitable initiatives, and the ability to co-ordinate numerous stakeholders simultaneously.
- Demonstrate a positive, solutions-focussed attitude to bring fundraising activities to life for external audiences.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference?
Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.
About the role
As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.
Here’s how you’ll make a difference:
- Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls.
- Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride.
- Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities.
Working arrangements
We have two 6-month fixed term contracts available. These roles, while initially for six months, could potentially lead to permanent job opportunities.
Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season.
This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE).
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
- Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
- Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously experience engaging with customers via social media.
- Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
- Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
- Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.
What can we offer you?
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation.
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
Our Head of Legacy and In Memory Fundraising leads a small, dedicated and highly-skilled team. Working with the Associate Director of Fundraising and Marketing, the role is responsible for building and developing our vital legacy and in memory programme. The role includes the development of innovative and engaging marketing strategies - including recruitment and stewardship across legacies and in memory - investigating new audiences and channels and requires excellent budgetary management including detailed income forecasting.
With an ambitious approach and natural empathy, you will relish the opportunity to use your extensive knowledge of legacy based fundraising to increase income and optimise opportunities. If you lead by example to create a caring, approachable and supportive environment for all – by listening to each other and working together and enjoy driving through improvements to enable team to deliver, then we would love to hear from you.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Interviews: First stage interviews to be held week commencing 3 June 2024
As part of our selection process, we will be asking candidates to deliver a short presentation during 1st stage interview.
The client requests no contact from agencies or media sales.
About PCR
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
Ideal Candidate:
We are looking for an experienced, dynamic and driven Senior Corporate Partnerships Executive to join our team in this integral and newly created role. The role will lead on identifying and securing collaboration and funding opportunities with both existing and prospective partners, and developing and managing a pipeline of strategic corporate partners that align with PCR’s mission and core programmes of work. We are looking for someone with demonstrable experience of developing and nurturing relationships with corporate partners, understanding complex issues and working with others to identify solutions, and producing compelling funding proposals in support of this work.
Key responsibilities:
· Identify and nurture relationships with prospective corporate partners aligned with the mission and values of PCR.
· Develop and implement comprehensive partnership strategies to engage existing and prospective corporate partners.
· Work closely with PCR's delivery departments and other income streams to identify, develop and maximise income generation opportunities.
· Collaborate with internal stakeholders to create compelling funding proposals and presentations tailored to the needs and objectives of corporate partners.
· Lead negotiations and secure funding support from corporate partners for activities aligned with PCR’s programmes of work.
· Effectively manage project monitoring and reporting for PCR’s existing funded activities with corporate partners, including regular communication, reporting, and public recognition of contributions (as appropriate), working closely with PCR’s delivery and communications teams.
· Stay informed of industry trends, corporate philanthropy initiatives, and relevant developments to inform partnership strategies and opportunities.
· Represent PCR at external events, conferences, and meetings to promote partnership opportunities and expand our network within the corporate sector.
· Database management to record pipeline and enable strategic planning against established KPIs and income targets.
· Support Director of Partnerships to monitor and report income performance to PCR’s Board of Trustees.
Skills and experience:
· Experience of identifying and securing at least five-figure income from prospective corporate partners, supported by detailed partnership plans.
· Experience of developing and managing at least five-figure partnerships with pharmaceutical and healthcare related companies is desirable.
· Experience of creating and organising supporter engagement events is desirable.
· Excellent and persuasive communication and interpersonal skills with proven ability to build and manage strong relationships with corporate partners.
· Demonstrated ability to think strategically, develop creative solutions, and deliver upon corporate partnership objectives.
· Experience of preparing compelling and persuasive funding proposals, presentations and reports.
· Excellent project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
· Ability to work flexibly according to the demands of the role, including the potential for UK and international travel and attendance at events and conferences.
· A passion for securing funding that will help improve the lives of people with prostate cancer and a commitment to advancing healthcare through strategic partnerships and collaboration.
Application process
Please apply by submitting your CV and a brief supporting statement (no more than two sides of A4) outlining your suitability for the role, your experience in corporate fundraising, and your motivations for applying.
There will be a two-stage interview process. The first interview will be online (via Teams), and the second will be an in-person interview at our offices in Holborn, London.
Closing date for applications is the 20th of May
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We've been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. Between 2016 and 2021, we've helped make 6.6 million children safer from abuse.
Within the Income Generation Directorate our aim is to maximise resources for the NSPCC's mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To acheive this growth, we need the very best team in place to deliver ambitious targets.
The role of Community Fundraising Manager for Yorkshire & Humber is to engage, inspire and develop a network of individuals and local groups who will in turn help generate income through events to support and fund NSPCC services.
As Community Fundraising Manager, not only will the work you do make a real difference to people's lives, but oppurtunity is provided to develop your fundraising experience with a sector leading team.
Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
· To be accountable for the delivery of a fundraising budget and help grow income to raise vital funds to support the work of the NSPCC.
· To support and steward existing volunteer networks, develop new relationships, and establish new fundraising groups in Yorkshire.
· To increase the NSPCC's local profile.
· To shape and develop the geographical area and local community to establish a tangible relationship with the NSPCC and its work.
Key relationships - Internal
· Reports to the Supporter Fundraising Manager (North East, Yorkshire & Humber.)
· A member of the Community Fundraising Team for the North East, Yorkshire &
Humber region.
· Works closely with other colleagues in fundraising to develop supporters, potential supporters and fundraising initiatives.
Key relationships - External
· Working with NSPCC supporters and organisations, including senior volunteers, Fundraising Group Chairs, Regional Trustees and local partners.
Main duties and responsibilities
· With the guidance of the Supporter Fundraising Manager, devise, agree, deliver and be accountable for the area income budget, managing expenditure appropriately - to enable the NSPCC to plan its activity and services to grow fundraising income.
· To be responsible and accountable for the development of relationships with all supporters and deliver consistent high-quality stewardship and engagement programmes to retain existing and help grow new volunteer groups inspiring them to raise funds
· To identify new opportunities, to recruit and onboard new volunteers and fundraising groups
· To work with fundraisers and staff in other departments to maximise relationships with NSPCC supporters.
· Attend and speak at events and meetings, representing NSPCC when required.
· To complete monthly reports and ensure compliance with policy and procedures including safeguarding and EDI, always adhering to NSPCC values and behaviours.
Responsibilities for all Staff within Income Generation
· A commitment to safeguard and promote the welfare of children and young people
· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
· To adhere to all the NSPCC's service standards, policies and procedures.
· To evidence an understanding of and commitment to the demonstration of the NSPCC's values.
· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
· To work in a manner that facilitates and encourages inclusion.
· To be pro-active in identifying ways to improve personal and team performance.
· To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.
· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Experience of success in developing relationships to achieve results within a fundraising or income generating environment.
2. Well-developed ability to lead, develop and manage relationships with individuals and organisations - both internally and externally to achieve objectives.
3. Excellent communication skills to deliver fundraising pitches, ideas, and project updates to a range of audiences in a clear, inspiring and confident way.
4. Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
5. Proven ability of demonstrating initiative, creativity, and the ability to successfully negotiate with others to achieve desired outcomes.
6. Ability to work with and through other teams and departments to maximise results for the organisation.
7. Basic knowledge or ability to use Microsoft Office and ability to enter, record, interpret, data in clear and accurate format.
8. A commitment to ending cruelty to children, delivering high standards of service and customer care, working together as part of a team and at all times applying NSPCC's Values and Behaviours.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.