Fundraising Jobs in City Of London, England
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a skilled Corporate Fundraising Programme Lead to join our enthusiastic and passionate Fundraising team. You will bring your skills in strategic planning, account management, new business, and negotiation to deepen our engagement with a range of corporate partners.
This is a fantastic opportunity for someone to take a leadership role within our fundraising team, supporting our ambition to grow our income over the coming years to have a greater impact for babies and families.
Role Details
This is an excellent opportunity for someone with proven experience in Corporate Fundraising partnerships to make a real difference as part of a small, dynamic and dedicated charity. Working closely with Bliss’ senior management team, you’ll work with a high degree of autonomy to strengthen our support from existing partners and secure new mutually beneficial relationships.
The ideal candidate will be able to demonstrate the following skills and experience:
· Strong working knowledge of all types of fundraising partnerships, including sponsorship, cause-related marketing, and Charity of the Year.
· Excellent account management skills, with proven experience managing five- or six-figure partnerships.
· Proven experience securing new partners at five- or six-figure levels.
· Strong commercial acumen: the ability to understand other organisations’ commercial objectives and build mutually beneficial agreements that deliver value for Bliss.
· Influencing and leadership skills, including demonstrable experience of effectively working with senior colleagues and external stakeholders.
How to apply
Interested applicants are requested to submit the following documents
· Your CV (please ensure this does not include your age, gender or any other personal characteristics)
· Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words
This information is used when shortlisting candidates for interview.
Recruitment Timeline
- The deadline for applications is 9am on Monday 17 June
- First round interviews will be held virtually (via zoom) between Monday 24 June and Thursday 27 June, with second interviews in person at our London Bridge office.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please include your notice period and anticipated salary in your cover letter.
Note: Three years experience in a charity fundraising role is required
Job Title: Corporate Partnerships Manager
Contract: Full-time (35 hours per week)
Location: Anywhere in the UK, we are a parent-friendly, remote-first organisation
Our mission is to support and champion how parents can participate in education and have their voices heard.We are a powerful force for good in education in the UK, that strives to bring homes and schools together for the good of all children and society.We have ambitious plans to increase our impact and have established a central fundraising strategy for the first time.Therefore, we are looking for an experienced Corporate Partnerships Manager to play a key role in securing ambitious partnerships that deliver both income and added value for Parentkind.
Parentkind has been active in corporate fundraising for less than one year but has already delivered partnerships totalling multiple seven figures in value. This is a fantastic opportunity to join our growing fundraising team and help to develop our successful corporate partnerships department even further. We are looking for someone with experience in securing a range of partnerships (including COTY, corporate grants, sponsorship, commercial and strategic relationships) with regional and national businesses with the capacity bank income at a 5, 6 and 7-figure level. You will be tenacious in your prospect research, and comfortable to package up creative propositions and compelling proposals tailored to each organisation's objectives.
If you are excited by the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of 3 years experience in a business development or sales role
- Demonstrable experience in developing mutually beneficial partnerships
- A strong track record of meeting and exceeding financial targets
- A tenacious approach to research and prospecting
- Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels
- Excellent written communication skills with strong attention to detail and the ability to produce high quality applications, proposals and presentations
- Strong presentation and public speaking skills
- Strong negotiation and influencing skills
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a corporate partnerships fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
- A package which includes 'Online GP appointments', 'long-term income protection insurance for ill health (2 years at 75%), 'Death in Service Insurance at 4x income' and more.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Corporate Partnerships, Georgie Stanton, at georgie dot stanton at parentkind dot org.
The deadline for receipt of applications is 9am 29th June.
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held on an ongoing basis via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.The information will be kept confidential and will be separate from your application.It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities.Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies.We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland.Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential.Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education.The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
·Engaging and inspiring individual parents
·Supporting our PTA and other member associations and growing the number if PTAs across the UK
·Helping schools be parent-friendly through guidance and training
·Working with partners
·Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will develop, manage and grow an enthusiastic and motivated team of challenge event participants, pioneer our involvement in the collaborative London Walk event, lead on our Special Events programme, and identify new opportunities and networks for our Community Fundraising remit.
- You will manage the Events Assistant, with a particular focus on their work on our annual Pilgrimage event.
- You will have a strong track record in Events and Community Fundraising, with a solutions-focussed mindset.
- You will have experience in translating sector best practice into action, and to be excited at the prospect of innovating and pursuing new Events and Community Fundraising opportunities for the organisation.
- This is a maternity cover role until June 2025
Full job description can be found on our website
Salary: £38,917
Closing Date: Sunday 30th June
Interview Date: Tuesday 9th July
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking a strong digital fundraiser or campaigner to lead our digital fundraising and engagement, manage high-volume email programs, and collaborate on impactful digital campaign tactics, with a passion for workers’ rights and the ability to adapt to changing needs in a fast-paced environment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Bike Project is fortunate to be supported by a wide range of Trusts & Foundations, Major Donors and Corporates as well as many committed members of the public. In 2023, we took the decision to consolidate and bring in-house our fundraising activity. Over the past twelve months we have worked hard to ensure that we create a virtuous circle in our fundraising and engagement activity, for example, looking at how our corporate partners can engage their employees to support our work.
This is a new role which will lead on major donor fundraising and development of corporate partnerships and earned income through an in-house employee servicing and team away-day offer. As the charity moves forward, it is critical that we strengthen and diversify our unrestricted income streams and this is an exciting opportunity to shape a key are of fundraising that will contribute to that goal and the future sustainability of our charity.
This role will work closely with the Chief Executive, Head of Marketing and Fundraising and Head of Grants and Impact on a shared approach to fundraising. We work in a joined-up way to ensure that we take full advantage of every opportunity to maximise benefit for our bike recipients. In particular, you will work closely with the Chief Executive to manage some of our most significant relationships, ensuring that our donors and partners are well looked-after, kept up to date on our activities and understand the impact of their support.
Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.
As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.
We ask that the post holder commits to work at least two days per week from our office, workshop or shop or attending meetings.
We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
The Bike Project’s mission is simple – to match up refugees without the means or money to travel, with the thousands of abandoned or unwanted bikes in the UK.
People seeking asylum are forced to live off less than £9 per day and those lucky enough to get refugee status still face high unemployment and isolation. A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
To apply
Please apply via Charity Job website with a C.V and cover letter which highlights:
· Why you would like to raise funds for The Bike Project
· Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.
Closing date Thursday 20th of June at 11pm.
To apply
Please send us a copy of your CV along with a cover letter which highlights:
· Why you would like to raise funds for The Bike Project
· Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.
We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
If you would to find out more about this role please reach out to Kerry Russell through our website or Social Media channels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Training and Engagement Officer, a fanastic opportunity to join a specialist London Charity, who provide a crucial medical response service within the Capital. Hybrid Working; a min of 2 days a week office based.
- Do you have experience of training or presenting information to groups?
- Are you passionate about inspiring and motivating others, bringing to life the work of a charity?
- Have you worked in or closely with fundraising teams, or have a good understanding about what fundraising activities may involve to work with fundraisers?
As Fundraising Training and Engagement Officer, working with a Direct Marketing Manager, you will deliver inspiring training presentations to agency face to face fundraisers, and work with the agency to help them deliver their own training sessions.
You will work closely with all key services areas of the charity and the wider operations team, to create and develop content to inspire fundraisers for all training materials.
With the Manager, you’ll support with building relationships of external agency partners, as well as the day-to-day management and monitoring of third-party fundraisers, and supporting with the smooth running of campaigns.
Key responsibilities:
Fundraiser Training, Engagement and Quality
- Deliver inspiring training sessions about services, engaging fundraisers to be passionate about their work and the work of the charity.
- Build strong relationships with the operational team to gain greater knowledge of how the service operates, and feed this into fundraiser training sessions.
- Maintain and refine Fundraiser Training Decks with up to date and relevant content.
- Responsible for training observation and monitoring plans for external agencies.
- Alongside the DM Manager, support on the development of an annual training plan.
- Work with external suppliers to ensure that they are operating to the highest standards.
Planning & Organising
- Work alongside the DM Manager as a contact for agency partners and campaign activity.
- Assist on the development of operational plans for multiple fundraising campaigns, along with analysing results to ensure ROI is delivered.
Administration Duties
- Reviewing and recording all invoices.
- Maintain training materials and stock of marketing and training materials.
To be successful as the Fundraising Training and Engagement Officer, you will be able to demonstrate prior skills and experiences in the following areas:
- Presenting or communications information to large groups, either face to face or via a remote setting.
- Engaging, inspiring and motivating others to achieve targets and deliver against campaign objectives.
- Working with PowerPoint and Excel to create, deliver and develop training programmes.
Additional desirable skills, though these skills are not essential, are areas such as:
- Managing the performance of external agencies to deliver successful campaign.
- An understanding of fundraising compliance and data protection.
- Working within a charity and/or exposure to Door, Private Site fundraising and Lottery and Regular Giving campaigns.
Close Date: Rolling. ASAP.
Full Time - Permanent Role.
Hybrid Working; a min of 2 days a week office based.
Salary: £31,400K - £36,400 depending on experience + benefits
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
In a dynamic and values-driven environment, this is an exciting role with a combination of shaping the fundraising strategy, pursuing specific high-value opportunities, and building the fundraising capacity of a wider team of colleagues in different departments.
Citizens UK is the UK’s biggest, most diverse, and most effective people-powered alliance.
We bring together everyday people and local organisations to build a better, fairer society. Together, we make change on the issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign.
We have 600 local community organisations in membership, 4,000+ active community leaders, 15,000 Living Wage employers, and have improved millions of lives through hundreds of successful local and national campaigns.
In a dynamic and values-driven environment, this is an exciting role with a combination of shaping the fundraising strategy, pursuing specific high-value opportunities, and building the fundraising capacity of a wider team of colleagues in different departments. This role reports to the Director of Finance and Operations and sits in the HQ team alongside our communications and campaign functions. At Citizens UK, fundraising is a shared responsibility across teams and we have a growing income base from a range of sources. This role will provide expertise and coordination to maximise the fundraising success of colleagues in different teams, while also supporting and/or leading on some cross-organisation major opportunities. We are looking for someone with some experience and knowledge of fundraising, particularly with UK grants and foundations, and someone who’s keen to bring their expertise and skills together with others to achieve success.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. We have already placed over 50 million acres under permanent protection across 72 countries, and recent surveys show that 99% of the rainforest we have protected since 1988 remains intact.
Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of 8 (part-time) people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of about 45 staff.When asked what they love most about working at Rainforest Trust UK our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time - climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction.
In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America. The UK charity contributed £2.2m of this, and we are confident there is significant potential to increase our income from donors here. So, we are looking for an experienced, passionate, and highly personable fundraising professional to join our UK team, to help us identify, approach and cultivate relationships with new private individuals with the potential to make major contributions to our work.
This is a maternity cover contract so the successful candidate will need to get up to speed quickly, taking over responsibility for delivering the new Major Donor fundraising plan. The successful candidate will have previous experience of managing high level relationships and a track record of securing high value (5 and 6 figure) donations or new business. You will have outstanding interpersonal skills and be a confident communicator and able to build trusted relationships swiftly. As this is still a new role, in a relatively young charity, your ideas will help shape this work and you will play a crucial part in driving the growth and sustainability of our fundraising in the UK.
You might have existing experience working with high-value donors, however we also welcome applications from candidates who have transferable experience from other areas - for example a sales or account management background.
Key Responsibilities (see attached job description for full list)
-
Proactively research, identify, and cultivate a list of new potential donors (high-net-worth individuals), building a pipeline of people to approach for support.
-
Build and strengthen relationships with both existing and new supporters - developing and personally managing and inspiring a portfolio of individual donors and prospects, soliciting 5 and 6-figure gifts.
-
Lead a programme of relevant cultivation and networking events, including receptions and lunches, creating engaging opportunities for donors to increase their giving to a higher level.
-
Develop inspiring and compelling ‘case for support’ literature
-
Regular stewardship including personalised updates, donor touches, invites to webinars/events etc
Person Specification - see attached job description document
Working Arrangements and Travel Requirements
Rainforest Trust UK staff work remotely and you will be expected to work primarily from home with an excellent internet connection. You may be based anywhere in the UK but you will be expected to work from a shared team space in London once a month, and your donor meetings/events are most likely to take place there.
The postholder will be required to host networking events and attend some online meetings with our partners in the U.S so some (early) evening working is required. We are also flexible as to how many hours this postholder works, and will consider a 3-5 day per week arrangement, depending on experience.
Equal Opportunity Employer
Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.
Thank you for your interest in this role. If applying, please take time to submit your CV and covering letter, as well as completing the two additional questions. Please also send us a completed Diversity Monitoring form which you need to send to us separately. If you are shortlisted we will contact you by 26th June, and first interviews will take place on 3rd and 4th July. We look forward to hearing from you.
Rainforest Trust saves endangered wildlife and protects our planet by creating rainforest reserves for the benefit of species, people and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 28 June 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
The Major Gifts Manager, International Fundraising will support PETA’s global programmes by securing vital funding from new and existing supporters. This role will advance the fundraising potential of PETA France and PETA Netherlands and work closely with existing teams within the UK and Germany.
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Salary:
£38,000 - £43,000
Reports to:
Assistant Director, International Fundraising
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Perform and manage any other projects or duties requested by the supervisor
- Be aware of GDPR and its implementation in European territories
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Marketing and Brand Communications Manager
Reports to: Director
Direct Reports: None
Location: Remote
Contract: Permanent, Full Time, 37.5 hours
Salary: £27,000 to £30,000 per annum
Freedom for Animals is seeking an experienced Digital Marketing and Brand Communications Manager to work with the Campaigns and Fundraising functions to develop and grow our digital channels. The successful candidate will be a passionate and creative individual with excellent knowledge of creating and disseminating key messages about our work to a range of audiences as well as strong brand skills to communicate the brand values of the organisation across all marketing activity.
Purpose of Role:
To work with the Director, other staff and the Board of Trustees to develop and deliver an effective digital marketing and branded communications strategy to ensure Freedom for Animals is able to deliver its campaign objectives and build its brand and ensure brand loyalty.
Key Responsibilities
● To ensure all material adheres to the brand values, identity and marketing strategy, aligning this with the strategic plan for the organisation
● Plan, develop and schedule creative and innovative social media content to reach Freedom for Animals’ key audiences across a range of social media platforms including Facebook, Twitter, Instagram and TikTok
● Work with Fundraising Manager and Campaigns Manager to produce high quality content for website, e-newsletters, e-zines including key messages and high quality infographics
● Monitor and analyse Freedom for Animals social media platforms and create a set of metrics to measure social media success
● Maximise Search Engine Optimisation to ensure our key messages reach as wide an audience as possible
● Oversee brand compliance, ensuring all staff adhere to brand guidelines
● Develop a branded marketing plan with Fundraising with oversight on Campaigns activity looking for opportunities for promoting the organisation and its fundraising
● Be responsible for the design and production of all FFA printed materials, ensuring they create brand engagement, are compelling to read, working alongside Fundraising, Campaigns and other key staff
● Develop, manage and deliver the Charity’s digital strategy, aligning this with key brand values and ensuring FFA has a strong branded presence on all digital media channels
● Lead on website management, supported by Fundraising and Campaigns, ensuring all content is up to date and accurate across the FFA websites (Main, SEA LIES and mobile zoos)
● Lead on content production such as blogs and web articles, supported by Campaign staff and volunteers
● Develop key stories to be used across channels that communicate the brand values, aims and objectives of the Charity
● Work with Fundraising Manager and Campaigns Manager on the delivery of a monthly e-news update
● Work with Fundraising Manager and Campaigns Manager on the delivery of Release, Freedom for Animals’ biannual Newsletter
● Work with Fundraising to develop and promote a range of branded promotional materials and merchandise
● With the Campaigns Manager, contribute to maintaining the media contacts database and an archive of press releases (online/offline)
● Ensure that Freedom for Animals has a strong branded presence at relevant events to promote campaign and fundraising initiatives
● Represent Freedom for Animals and promote our campaigns and fundraising where appropriate
● Ensure Freedom for Animals always complies with Marketing best practice and any relevant legislation
Data Management
● Work with other staff to ensure that data is kept in line with current legislation GDPR/Data Protection and that details are promptly updated when required
Finance
●Work within allocated budget
Strategic Planning
● Contribute to Operational and Strategic Plans alongside the Director and other team members, in consultation with the Board of Trustees
● Attend planning meetings and other meetings as required with the Board of Trustees
● Monitor and report on progress against relevant Operational and Strategic Plans
Human Resources
● Manage volunteers as required
● Co-ordinate and chair staff/volunteer meetings as required
Other
● Work within the policy framework of Freedom for Animals and adhere to the terms laid out in the employee handbook.
This task list is not exhaustive and the post holder will be expected to carry out any activity that is commensurate with the role of Digital Marketing & Branded Communications Manager within a small charitable organisation.
Person Specification
Essential
●Supportive of Freedom for Animals ethos, mission, vision and charitable objectives
●Broad experience of brand and delivering branding strategy and its application across all activity
●Excellent knowledge of social media channels and how to use them effectively
●Excellent communication and interpersonal skills
●Excellent editorial and copywriting skills
●Good understanding of Search Engine Optimisation
●Team player with strong interpersonal skills and a proven ability to build effective relationships with colleagues, volunteers, supporters and external stakeholders
●Ability to take the initiative and bring new, innovative and creative ideas to the table
●Ability to multi-task, manage time and manage changing priorities effectively
●Ability to travel as required, work flexible hours, including some weekend and evening work
●Ability to plan workload but also to react quickly to emerging issues when required
Desirable
●Degree or vocational qualification in Digital Marketing / Communications
●Knowledge of animal protection issues relating to animals in captivity including zoos, mobile zoos, aquariums, bird of prey centres, circuses, exotic pet trade and the use of animals in television, film and other media
●Experience of working with a grassroots supporter base
Freedom for Animals is committed to being an equal opportunities employer and is committed to creating a diverse, equal and inclusive working environment.
Please submit a covering letter and CV. In the covering letter briefly outline how your skills, knowledge and experience match the key responsibilities of the role and also the essential and desirable criteria listed in the person specification
The client requests no contact from agencies or media sales.
Plan International UK is a global children’s charity, working across more than 80 countries to deliver long-term development programmes, respond to emergencies and campaign with young people on issues that matter to them. They call on governments to do more to protect children’s rights, recognising that poverty, violence and discrimination still holds back millions of children and that these inequalities disproportionally affect girls. Plan International UK strives for an equal world. One where every child can reach their full potential and every girl can choose her own future.
The Talent Set are delighted to be working with Plan International UK, to recruit a Head of Supporter Marketing & Public Fundraising. This is a new role for the organisation, deliberately established to lead a step change in how Plan International holistically considers its supporters and how different interactions with the organisation can influence support.
As Head of Supporter Marketing & Public Fundraising you will be responsible for leading the teams that focus on how Plan International attracts, retains and stewards its supporters, delivering successful integrated marketing campaigns that grow public fundraising income and impact.
Plan International UK currently benefits from c.66,000 sponsors, c.42,000 campaigners and a wealth of regular supporters. You’ll lead a team of 22 (3 direct reports) to identify and think about the potential crossover of these audiences, developing and executing innovative marketing strategies that maximise the potential for their support, ultimately growing income and supporter lifetime value.
Culture change and team leadership will be critical to the position and success of this team, with the wider Fundraising & Supporter Engagement Directorate imminently launching its new strategy. As a senior leader within the directorate you will champion and inspire your direct reports and wider team to deliver against this.
By adopting a whole funnel approach you will lead with a growth marketing mindset, considering the bigger picture and marketing campaigns needed to increase brand awareness and draw in new audiences, alongside the multi product approach required to convert them into new supporters.
Key Responsibilities:
- Lead the Supporter Marketing and Mass Fundraising team, establishing an agile/solutions-focused culture and growth mindset that works collaboratively to establish great supporter experiences and maximises opportunities to grow income/increase support.
- Oversee the planning, execution and evaluation of acquisition and retention across multiple channels including digital, direct mail, events and face to face – tailoring communication and engagement strategies as necessary.
- Lead the team to develop and deliver innovative marketing strategies that attract, retain and inspire supporters – raising funds and increasing brand awareness accordingly by identifying opportunities and optimisations across the entire marketing funnel and customer journey.
- Manage the income/expenditure budgets effectively, allocating resources optimally to achieve maximum growth and ROI.
- Act as an effective senior leader within the wider directorate and collaborate cross-organisationally with senior colleagues in Plan International UK to solve problems, innovate and deliver on shared objectives.
Person Specification:
- Considerable experience leading an individual giving/marketing/digital fundraising function, demonstrating success and a results-orientated approach.
- Established team leader, able to build and develop high performing teams and motivate them to achieve ambitious growth targets.
- Experienced in managing complex multi-product supporter journeys, maximising ROI by ensuring resource is invested effectively across multiple campaigns and different audience segments.
- Proven expertise of managing multi-million pound marketing budgets and effective allocation of resources.
- Committed to Plan International UK’s position on promoting girls’ rights and gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of your work.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Location: Homebased - London
Job Type: Full time, 37.5 hours with occasional weekend/evening work
Contract Type: Permanent
Salary: £46,225
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
The Partnership and Engagement Manager is a pivotal member of our team, responsible for driving the strategic development of our corporate partnership function. This role is dedicated to leading and evolving Pact’s strategy to engage, retain, and grow corporate partnerships, ultimately boosting restricted, semi-restricted, and unrestricted income streams.
Job Description
Key Responsibilities
New Business:
• Develop and Manage Pipeline: Build and oversee a robust pipeline of new business opportunities, navigating through the entire funding cycle.
• Identify and Cultivate Potential Support: Conduct research, prospecting, and cultivation to identify and attract potential corporate supporters.
• Diverse and Sustainable Pipeline: Perform horizon scanning to ensure our pipeline remains diverse and sustainable.
• Tailored Partnership Proposals: Create customised and persuasive partnership proposals and pitches.
• Expand Existing Partnerships: Leverage the potential of our current partners to develop new relationships.
• Cultivation Strategies: Implement and monitor effective corporate cultivation strategies, including prison-based events.
Account Management:
• Strengthen Relationships: Enhance our relationships and commitment with both existing and new partners.
• High-Quality Account Management: Provide top-tier account management to support continued commitment and growth, managing 10-14 current partners.
• Corporate Engagement Activities: Organise and execute corporate engagement activities, particularly prison-based, and collaborate with service colleagues to develop initiatives that meet the needs of those affected by imprisonment.
• Inspiring Reports and Updates: Produce compelling written reports and updates as part of partnership plans.
• By taking on this role, you will play a crucial part in driving the growth and sustainability of our corporate partnerships, ultimately contributing to the impactful work we do.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
About us
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
Salary
You may also have experience in the following: Account Manager, Fundraiser, Partnership Executive, Marketing Executive, Fundraising, Partnership, Relationship Manager, Sales, Business Development, Funding, Account Officer, Corporate Partnerships, etc.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kingston Charitable Foundation (Kingston CF) is growing - in 3 years we’ve doubled our staff team thanks to a grant from the City Bridge Foundation and to date we’ve awarded over 130 grants to local charities, and community groups, who share our vision to build stronger communities where everyone’s needs are met. We are a Place Based Giving scheme that is part of the London Funders movement.
We have also developed and delivered new participatory grant making programmes for the benefit of local individuals and families.
Now we’re looking for a confident, creative, and proactive Development Manager to join our small but dynamic Kingston CF family and develop and manage our fundraising development programme for both corporate and individual giving. This role is the perfect fit for someone with entrepreneurial flair looking to make a real difference - both by helping to raise money for the Foundation’s vital work, and by ensuring our supporters feel valued and supported.
You’ll have innovative ideas to help us to secure new partnerships and nurture new and existing relationships to mobilise local giving. As an experienced fundraiser with a proven track record of securing major gifts or corporate partnerships at the four figure level, you’ll have a can-do attitude and a capability for developing strong networks and contacts.
You will be outcome orientated and a motivated self-starter with excellent communication skills too.
Experience
- At least three years of proven successful experience in major gifts or corporate partnerships fundraising of four figures or more.
- Proven ability to manage and develop diverse relationships.
- Excellent written and oral English language communication skills.
- Experience in writing and delivering persuasive copy for supporters.
- Thorough understanding of data protection and, specifically, UK GDPR requirements pertaining to fundraising and sponsorship work.
- Full understanding of fundraising guidelines the code of fundraising practice.
- Experience of using Salesforce or a similar CRM.
Essential skills
- Have excellent IT skills, including Office 365 / Excel.
- Have good communication and presentation skills.
- Proven ability to work on own initiative and as part of a team.
- Excellent organisational skills.
Kingston CF have no formal offices, this role is primarily home-based, with meetings in Kingston upon Thames and co-working days.
About Kingston Charitable Foundation
Kingston CF launched as an independent charity in January 2021, following eight successful years as local community fundraising project, Love Kingston. We are a small, dedicated team with over 30 years' third sector experience between us, and we work closely with our very supportive Board of Trustees.
Our mission is to:
• Identify where social needs exist in our area through commissioning, publishing, and utilising the best research available
• Provide funds to local support groups that have the expertise to alleviate need, enrich people’s lives and improve their life chances
• Inspire and engage with local donors to help build sustainable long-term funds to support our vision
• Build sustainable funds to increase the level of immediate and long-term resources available to organisations with charitable purposes across the borough of Kingston upon Thames
By awarding grants, Kingston CF enables community groups and small charities to continue to deliver much needed services and support across the borough. Our staff costs are entirely grant funded from other organisations, so that of every £1 raised through fundraising, 90p goes directly to these good causes supporting local people in our shared community.
There has never been a better time to join our ambitious team; Kingston CF is currently Charity of the Year for Kingston Chamber of Commerce, and we are undertaking Peer Research this summer, into ‘What Kingston Thinks’ with Rocket Science to inform and support the shaping of our strategy for the next 3 years.
To apply, please complete a covering letter to submit with your CV and our monitoring form
The client requests no contact from agencies or media sales.