Fundraising Office Coordinator Jobs in Holborn, Greater London

Campaign Coordinator
Location: King's Cross, London (Hybrid)
Salary: £31,200 per annum
Contract: Permanent
Hours: Full Time

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

The Campaign Coordinator, with an excellent understanding of B2B, will coordinate business to business campaigns to increase awareness of Art Fund and its activities amongst arts professional audiences and their museum visitors. With demonstrable experience of managing marketing campaigns, they will deliver promotional activity to increase uptake of our grant-giving programmes, national events with museums, digital products and services for Museums.

The post holder will work with internal teams to implement activity across a number of owned, earned and paid channels (online and offline) and evaluate the success of campaigns and contribute to the continuous improvement of marketing activity.

Key Employee Benefits:

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 23.59 on Wednesday 8 May 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

Cohort Programme Coordinator

• Salary: £29,755 – £31,540 dependent on experience
• Contract Type: Permanent
• Hours: Full Time (typically 9:30am-5:30pm but with flexibility)
• Location: We’re based in Elephant & Castle in central London, but this role is fully hybrid so we work remotely, though team members must be willing to travel to London periodically
• Responsible To: Co-Head of Programmes 
• Application Deadline: 10am 28th May 2024
• Interview Dates: 1st interview 5th-7th June  2024, 2nd interview 17th June

Our Commitment to Equity

We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we  are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.

And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future. 

We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.

Role Purpose

Picture this: You pick up the phone to speak to an entrepreneur that you worked with on a Hatch programme last year. Since you last caught up with them, their business has gone from strength to strength, accessing new funding and customers, and increasing their impact. 

They tell you that the support you and the Hatch team provided – running weekly workshops, connecting them with a supportive community of other entrepreneurs, providing them with tailored support from industry experts, and introducing them to a mentor – was critical to their successes. The knowledge, skills, network and confidence that they accessed through Hatch changed the course of their business.

You know that the work you did as a Programme Coordinator – supporting a Programme Manager to design and deliver programmes of support, managing the day-to-day administration of programmes, and acting as the main point of contact for entrepreneur questions and requests – has empowered hundreds of underrepresented founders to imagine, launch and grow sustainable and impactful businesses.

If this is the kind of job you would enjoy, you should join the Hatch team as a Programme Coordinator.

Communicating with founders

• Acting as the main point of contact for entrepreneurs on a cohort, ensuring they all have the information they need to get the most out of programmes
• Communicating with founders individually and as a cohort including via phone, email, zoom
• Leading on administrative matters, including calendar invitations, permissions, photographs, and communications 

Programme delivery and support

• Ensuring that workshops, events, and sessions run smoothly and deliver a great experience for everyone involved 
• Providing technological support with tools including Zoom breakout rooms, Circle etc.
• Producing materials to support founders’ learning, including PDFs, slides, and spreadsheets
• Supporting the programme manager with the recruitment of founders which sometimes includes; Interviewing, shortlisting, and selection during recruitment cycles. 

Working with external freelancers and volunteers

• Briefing and training skilled volunteers, experts and facilitators to ensure high-quality delivery of support sessions
• Coordinating 1:1 support for founders with skilled volunteers/experts on the programmes
• Ensuring the right contracts with founders, facilitators and expert speakers are in place
• Helping maintain our database of expert speakers, freelancers and volunteers
• Identifying and onboarding new freelancers and volunteers by networking, researching, and attending external events
• Keeping track of and processing invoices from freelancers

Monitoring and evaluation

• Gathering feedback from entrepreneurs and sharing insights and areas of improvement
• Interviewing founders and creating case studies from their written and verbal feedback
• Collaborating with the Marketing and Communications team to share stories from our founders on our social channels

Systems and Administration

• Maintaining KPI tracking system to record event attendees, feedback and learning outcomes through our work management system Monday
• Suggesting and creating improvements to systems as needed

Other 

• Representing Hatch externally at speaking opportunities (optional)
• Other duties that may be required from time to time as part of a small, dynamic team

Person Specification 

• Excellent time-management and organisational skills
• Strong verbal and written communication skills
• Proactive problem-solving skills
• Ability to work independently and identify potentially more effective ways of working
• A passion for supporting underrepresented founders to start and grow businesses that will have a positive impact on the world
• You have the flexibility to work some evenings and weekends to host or attend events and workshops

Benefits

We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.

We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home,  there are times when it is useful for us to get together in person for certain meetings and team days.

Our benefits include:

• Flexible working – work from home or in the office and at the times that work best for you 
• 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
• 4 days per year paid time off to volunteer
• 4 wellbeing days per year
• Enhanced parental leave
• Enhanced sick pay leave
• Paid time off for dedicated learning and development opportunities
• Team Days/get togethers 3 times a year
• Access to Hatch programmes and events free of charge
• Employee Assistance Programme
• Employee pension scheme
• Salary Sacrifice Scheme 
• Cycle to Work Scheme
• Eye care scheme
• Interest free loans to purchase season tickets for travel to work

To Apply

Please note we are only able to accept applications from candidates who have the right to work in the UK.

In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:

• What excites you about Hatch as an organisation and about this role in particular?
• What do you think makes for a good learning experience for an entrepreneur?
• What would you do in this role that would really make an impact?
• Where did you first hear about this opportunity?

We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider any applications unless they include a CV, cover letter and response to the points above, and/or if they have not been submitted through our application portal.

If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Governance and Team Coordinator, Global's Make Some Noise

Hours: Full-time (37.5 hrs/week). Would be open to 4 days a week. Hybrid, with 3 days per week in office (Leicester square)

Reports to: Head of Finance and Governance

Contract: Permanent

We are Global’s Make Some Noise

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.

With plans for innovative grant-making in 2024 and beyond, we empower small charities nationwide, led by a dedicated team of 20 individuals based in London's Leicester Square office.

Reporting of the role

This role reports to the Head of Finance and Governance

Guide Salary:

The salary for this role is : circa £25,000

Overview of job

Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. This new position will be a critical role in the charity as we enter a new decade with an exciting opportunity to help shape our future growth.  The role will work across the entire charity, and at every level of the organisation, providing an excellent opportunity to get involved across all aspects of our operations.  The role will work closely with our Trustee Board and Charity Director, supporting with diary management, governance support, minute-taking and taking forward key actions. 

Additionally, the role will support team members across the organisation, whether that’s answering supporter calls, helping find the best venue for charity filming or helping process those valuable and generous donations.  The role will be supported to take on a broad remit of tasks, balancing time and priorities, and supporting the charity to maximise its impact with UK Communities.

3 best things about the job

• You’ll get to make a real and positive difference, supporting and being an integral part of a highly motivated team.

• Unique position, working across the entire charity and the opportunity to embed within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.

• Every day is different so you will have the opportunity to learn a variety of skills and will work with people across our campaigns, finance and partnerships teams, along with senior leaders and Board members.

Measures of success:

In the first few months, you would have:

• Understood the organisation’s unique dynamic and its place within the wider Global environment.

• Built relationships with the Global’s Make Some Noise team and other key stakeholders.

• Embedded yourself within the team, busily organising diaries and keeping things ticking along smoothly.

Responsibilities of the role

Co-ordinator – 70%

Day-to-day support across the charity including, but not limited to:

• Providing personal assistant support to the Director of the charity

• Support wider team with meeting bookings, arranging travel, charity guests, booking rooms etc.

• Support internal communications, ensuring good information dissemination and management.

• Improve internal onboarding processes, hold ownership over key GMSN starter assets (e.g. Organigram, joiners handbook)

• Look after shared email inboxes, ensuring all queries have an appropriate response in a timely manner.

• Support the team with basic finance reporting and updating trackers, including setting up and maintenance of a variety of fundraising platforms.

• Posting out materials and prizes, and hold ownership over the organisation of stock and materials in the storeroom.

• Liaising with charity supporters via email, phone and at Global, including the support line.

• Provide cover to the Finance and Grants Assistant in periods of absence (training will be provided)

• Support with fundraising and events teams in busy periods.

• Complete any ad-hoc tasks, as required.

Governance – 30%

• Co-ordinate diary entries for quarterly Trustee and Finance Committee meetings, prepare Board packs, attend meetings, take minutes and ensure minutes are distributed in a timely fashion.

• Ensure all Trustees are stewarded, inducted and supported in their role with the charity.

• Support the Head of Finance and Governance with relevant Trustee checks and forms, ensuring compliance with Companies House and Charities Commission.

• Ensure collection of annual related parties records and ensure all documentation is filed electronically.

• Collate monthly quarterly Global Board updates, liaising closely with SMT.

What you will need

The ideal candidate will be proactive, efficient and capable of the following:

Essential Experience

• Strong A-Level results (or equivalent) and/ or relevant degree / or relevant experience

• A passion for working with charities.

• Great interpersonal and relationship-building skills

• Strong attention to detail and accuracy in your work

• Good time management and ability to work with tight deadlines.

• Excellent organisation skills with adaptability and ability to use your initiative.

• Experience in administration or other relevant work, such as taking minutes or working with a Board/senior team.

• A confident communicator, with experience of supporting senior stakeholders.

Desired

• Previous charity experience

• Strong knowledge of Microsoft Office applications

• Curiosity about and understanding of the commercial radio sector

• A passion to work in charity and transform lives

What you can expect from us:

• Respect for the individuality, uniqueness, and value of each person with whom we work.

• Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.

• Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.

• The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.

• A team committed to your personal and professional development, ensuring your growth and success in the MSN team.

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.   

Home-Start Westminster, Kensington & Chelsea and Hammersmith & Fulham (HSWKCHF) is going through an exciting time; we are an innovative team who are creative and wholly committed to giving children and families the very best start in life. We are expanding our team to meet the growing needs of our communities and reach more families in need. This is an opportunity to join our enthusiastic and supportive staff team for a 12-month post (with the possibility of extension subject to funding).

As a Family Support Co-ordinator you will join our team of compassionate, experienced Family Support Co-ordinators, working to build strong relationships with local families facing complex challenges; 

• You will work one-to-one with families to identify their needs, match them to a trained volunteer and regularly review their progress. 

• You will provide on-going support and supervision to skilled, diverse volunteers, and work hard to build and maintain links with referring partners throughout our communities, ensuring holistic support for families. 

• As needs are identified, you will work together with our team of Family Support Co-ordinators to develop and facilitate supportive groups and activities for families. 

Essential requirements:

• Experience of supporting children and families; knowledge and understanding of their needs

• Good interpersonal skills and a positive team player

• Knowledge of safeguarding and the ability to supervise befriending volunteers

• A commitment to anti-discriminatory practice

• Ability to work using your own initiative

If you share our passion for supporting families and have experience in early years, family support or community work, we would love to hear from you! 

We offer a genuinely rewarding and positive work environment with ongoing opportunities for training and development. 

To apply, please download the documents below and return your Application Form and Monitoring Form to us by Monday 27th May, 5pm. 

HSWKCHF is committed to Equality of Opportunity and Diversity. 

An appointment will be made subject to satisfactory references and an Enhanced Disclosure and Barring Service (DBS) check.

Interviews will be held the week beginning 3rd June in our Westminster office.

Full-time, permanent contract, 35 hours per week.
Salary: £38,000 - £40,000 per annum, dependent on experience.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. Too many teenagers miss out on the opportunities to play and share music together—and the resulting boost in confidence and life skills development—simply because of where they live or their family's financial situation. With our Orchestra and free projects and activities across the UK, we are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.

We are searching for a dedicated Individual Giving Manager to join our dynamic team at a time of significant growth and ambition. Line managing two Individual Giving Coordinators, this pivotal role will manage donor acquisition and stewardship campaigns as part of a successful and established programme, alongside helping to diversify income streams.

The ideal candidate will be confident in the theory and practice of direct marketing, with experience of managing Individual Giving campaigns. You will be highly organised with exceptional attention to detail. You will be confident in developing excellent donor experiences, whether through written communications or in-person interactions. Excellent relationship-building skills and a passion for championing teenagers and young people are essential.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.

For more information and to apply, please visit our website.

The deadline for applications is 10am on Wednesday 8 May 2024.

BRAC, one of the world’s leading development organisations, is seeking a Media Engagement Lead to drive forward our media engagement strategy in Europe. 

Overview of the role

• After 50 years of southern-led impact at scale, BRAC is more determined than ever to create opportunities to realise human potential. In order to do this, BRAC is looking to raise awareness of its work and values amongst key stakeholders in strategic markets across Europe. Engaging regularly and effectively with the media in Europe is therefore vital. 
   
• The Media Engagement Lead will play a leading role in designing and delivering BRAC’s media engagement plans across Europe. This is a pivotal time for BRAC as we begin to invest in relationship development for influence and partnerships across Europe, and this is a vital role in determining the success of this new chapter.
   
• The role will be based in London, a Global Media Hub, but will be tasked with supporting media engagement with publications across Europe, particularly in Germany and Scandinavia.
   
• The Lead will be the focal point for BRAC’s media engagement across Europe and contribute significantly to both securing new media relationships and making the most of existing ones.
   
• This role offers the opportunity to create real change, leveraging the half-century legacy of BRAC – as a world-leading, Southern-led INGO – to develop a strategic media approach towards major European actors and share BRAC’s story with our target audiences through the media. 

About BRAC

Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.

Born and proven in the global south, BRAC has become a world leader in developing and implementing cost-effective, evidence-based programmes. BRAC's office in Europe provides vital support for BRAC’s development work worldwide through fundraising and communications, building impactful, long-term relationships with partners, whether they be foundations, companies, Governments or major donors. To multiply this impact, BRAC Europe also plays a key role in engaging and influencing policymakers and practitioners to tackle extreme poverty.

The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.

The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.

The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.

You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals.  You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.

You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team.  You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.  

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all

We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.

We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.

Your Role

Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.

You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.

Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.

Your Responsibilities

• Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
• Supporting the Fundraising teams with their monthly income recording and reconciliation.
• Liaising with external agencies and the Finance team.
• Checking for and correcting inaccuracies and updating supporter records.
• Running reports for the Fundraising and Finance teams.
• Maintaining and carrying out regular database processes, including data cleansing.
• Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
• Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
• Spotting and reporting database glitches and problems.
• Supporting with the ticketing system as a second point of contact in the Database team.
• Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.

Who You Are

To be successful, you will be:

• Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
• Someone with excellent attention to detail and good numeracy skills.
• A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
• Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
• Able to learn new processes and systems swiftly and diligently.
• Able to work under your initiative, take instructions from others, and work well as part of a team.
• Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
• Keen to learn more about the inner workings of database management.

For further information and to apply, please click the 'Apply' button and follow the instructions.

Closing date: 10th May 2024

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

Hybrid working with regular travel to our London Bridge Office 

What the job involves 

We’re looking for an Income Processing Executive to join our Data Import Team. This role who will be vital in ensuring our regular giving income continues to grow and help to fund our research to stop prostate cancer killing men.

You’ll be responsible for the day to day running and upkeep of our regular giving customers’ details in our CRM, and for the preparation and submission of weekly payment files to our payment partner. This requires handling data effectively, promptly and above all accurately in line with our business priorities while ensuring best practice and compliance.  

You’ll proactively engage regularly with other teams ensuring that our supporters are given an excellent service, that meets the business objectives of Prostate Cancer UK. 

This role will take responsibility for checking that incoming data matches uploaded data, investigate and resolve discrepancies, and adjust gift data in our CRM, Raiser’s Edge, when required.  

What we want from you 

We're looking for someone with a high attention to detail. You’ll understand the foundations of information architecture, and how data structures underpin real-world actions.   

Being a natural problem solver, you’ll use your initiative to find, address and resolve issues as and when they arise.  You’ll thrive when working solo yet possess the ability to adapt within a friendly team environment and collaborate when needed.

It will be hugely beneficial if you can demonstrate strong prioritisation and decision-making skills and are able to work to tight deadlines with changing priorities.  

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 19th May 2024.  Applications must be submitted by 23:45 UK time. 

 Interviews: By arrangement. Currently scheduled for the week of Monday 3rd June 2023. 

ABOUT THE ROLE

This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!

SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings. 

Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.

You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts. 

Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required. 

Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!

We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions. 
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!

OVERVIEW OF KEY RESPONSIBILITIES

PROGRAMME DELIVERY

• Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
• Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
• Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
• Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.

CREATIVE LEAD

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
• Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
• Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.

ORGANISATIONAL GROWTH

• Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
• Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
• Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
• Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.

LINE MANAGEMENT

• Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Previous experience in contract management and reporting of projects or programmes
• Previous experience in facilitation of programmes and/or training for various groups
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability and willingness to travel to various services and work within the prison setting

What we would like, but not essential:

• Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
• Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
• Previous experience with commissioners, supporting or contributing to research and evaluation projects
• Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
• Financial Management experience: Budget setting, analysis, and cost reduction

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

About the role

The main purpose of the role is to coordinate the Methodist Church’s response to the arrival of Hong Kong nationals in Great Britain.  

This will involve liaising with the Methodist Church in Hong Kong and with circuits and local churches in Britain to ensure pastoral support for Hong Kong Methodists as they make the transition to this country.  You will help to motivate local circuits and churches to welcome and integrate the new arrivals into congregations, and you will provide support and training to facilitate this.  You will also develop connections with Cantonese-speaking groups and congregations already in existence, and may be involved in facilitating the formation of new ones.  Establishing connections and fostering supportive relationships to enable an effective network that brings together Methodists from Hong Kong and British churches, is key to your role.

About you

Bilingual in written and spoken Cantonese and English and a confident communicator in both languages.  You enjoy bringing people together and helping form new groups and congregations.  As this role will entail working with circuits and local churches, you will need strong project management and administrative skills. You need to be both self-motivating and a strong team player. Your work will help the Church to communicate and live out Our Calling.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing Date: 8 May 2024

Interviews: 17 May 2024 in London

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.