Service Coordinator
Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.
We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio.
As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.
The fundamentals of this role
Manage guardians
- Ensure guardians meet our criteria and ready for life as a guardian.
- Manage the guardian sign-up and move-in process.
- Be the main point of contact for guardians.
- Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
- Work closely with guardians when they need to move on from Dot Dot Dot properties.
- Draw on data to gain insight into guardians and to guide support or interventions as required.
- Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
- Collaborate with colleagues to ensure repairs are properly reported and dealt with.
- Collaborate with colleagues to fill voids quickly with suitable guardians.
Manage properties
- Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
- Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and effectively.
- Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
- Collaborate with clients on property repairs, major works or other issues.
- Provide clients with reports and information about their property as required.
Provide excellent client service
- Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
- Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
- Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
- Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.
About you
- You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.
Take a look at our website for further information about this role and the work we do.
Non Charity Employer
11 - 20
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: 12-month, fixed term contract
Salary: £45,000-£50,000 per annum
Hours: 35 hours per week
Location: London Coliseum
We’re looking for a Senior Marketing Manager to lead ENO’s main campaigns for the 2026/27 season, making sure our marketing is as extraordinary, distinctive and compelling as the work on our stages.
This role will play a key part in strengthening how we plan, deliver and evaluate our work, while building clear frameworks and ways of working that will support the team well beyond this interim period. Working across London and Greater Manchester, you’ll help bring greater cohesion to our marketing, communications and digital activity and ensure audiences experience high‑quality campaigns and colleagues across the organisation clearly see the impact of what we do.
If you’re a creative and strategic marketing professional who thrives on delivering complex campaigns end‑to‑end, we’d love to hear from you.
Requirements
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Senior experience delivering large‑scale marketing campaigns, ideally in arts, culture or live performance.
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Strong experience working with creative and media agencies.
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Confidence working with sales data and responding when campaigns need intervention.
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Experience using CRM and audience insight to inform marketing decisions.
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Line management experience, with a clear, supportive leadership style.
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Strong relationship‑building skills across teams and disciplines.
Please see our recruitment pack for more details.
Application deadline: 5pm, Sunday 7 June 2026
Early applications are recommended as we may close the vacancy early if there is a high level of interest.
Interviews: Interviews will be arranged based on candidate availability.
Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact us.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN THE SWINDON AREA
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
Interview date to be confirmed.
About the job
We are currently advertising for a Service Manager in the Swindon area. The role will involve supporting the Safehouse Project Manager in overseeing services for survivors of modern slavery and human trafficking.
In the role you will:
- To oversee the day-today operations of the safehouse accommodation and services for potential victims of modern slavery in the service and their dependents
- You will work with the Modern Slavery Case Workers to supervise their production of support plans, updating records accurately and reporting key changes. This also includes preparing the client for exit, repatriation and any other resettlement plans.
What we are looking for:
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience of working with vulnerable adults, the ability to work within a residential or community setting with non-UK residents
This service is open 24 hours a day, seven days a week which means you must be willing to work flexibly, including evenings, weekends and bank holidays. You will also be required to be part of an on call rota and able to get to and from the project via public transport or your own car if it is necessary to attend the project whilst on call.
Interested? For full details and how to apply please visit Medaille Trust website
Closing Date: Friday, 5th June 2026 at 10am
Interviews: TBC
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
Registered Charity
101 - 500
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.