General manager jobs in london, greater london
Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.
As part of the social prescribing team, you will work in partnership with community organisations, health and social care and statutory services to provide a social prescribing service to people aged 60 and over, and/or self-identifying as a carer of an older person living in the London Borough of Southwark. The role will be based at our Stones End Day Centre, from partners' sites across the borough, in clients' homes and in other venues that clients' might choose.
We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.
Employee Benefits:
- 26 days annual leave + bank holidays (pro rata for part-time)
- Additional day's leave for Birthday
- Access to Employee Assistance Programme, including access to helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
- Other flexible working options, including working from home (where appropriate)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The client requests no contact from agencies or media sales.
Role Summary
Join our team and help us improve public sector food across the UK with our School Plates and new Hospital Plates programmes. We're looking for a passionate and driven Chef Trainer to support schools and hospitals in delivering healthier and more sustainable menus.
The programmes continue to go from strength to strength. Through School Plates, we currently support over a third of all UK local authorities, catering for more than 12,000 schools and feeding over 1.25 million children daily. To date, we have been responsible for swapping over 50 million school meals from meat-based to meat-free or plant-based. We're now expanding our successful model into the health sector with our new Hospital Plates programme, bringing the same positive change to patient and staff menus.
Are you a skilled chef trainer with a passion for improving public food? Can you match our ambition? You'll be using your culinary expertise to train catering teams in both schools and hospitals, provide menu advice, and get involved with recipe development and culinary education. You will also run cooking workshops for pupils in secondary schools, inspiring the next generation to get excited about plant-based food. You will also build and manage relationships with our catering partners, helping them deliver delicious and sustainable meals. This is a UK-wide role and will require travel to different sites.
We’re looking for someone to join our team for 3 days a week but are open to applicants looking for flexible working hours, including, potentially, 4 days a week.
Job Details
Job Title: Chef Trainer - School Plates & Hospital Plates
Reporting to: Programme Manager, UK
Location: Remote (home-based with travel across UK)
Hours: 21-28 hours per week (0.6-0.8 FTE)
Salary: £32,000 per annum pro rata (based on 1.0 FTE)
Responsibilities
As our Chef Trainer & Programme Support, you'll be a key player in developing and delivering our School Plates and Hospital Plates programmes. You'll use your culinary expertise and passion for food system change to create resources, train professionals, and engage with our partners.
Key Responsibilities
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Recipe Development & Training: You'll co-lead the creation, testing, and development of new plant-based recipes for our school and hospital programmes, and lead on developing ‘grab-and-go’ and internationally inspired options for secondary schools. You'll also plan and deliver training sessions, including in-person and online workshops, and create e-learning courses for caterers.
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Programme Development & Support: Work closely with programme managers to develop and refine the strategy for our initiatives. This includes supporting pilot programmes, measuring their impact, and creating bespoke catering resources for our partners.
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Stakeholder Engagement & Communication: Represent our organisation at events and in meetings, providing expert catering advice and information on our programmes. Collaborate with our communications manager to create engaging content, including recipes and videos for our website, e-learning platform and social media.
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Education & Outreach: Partner with our education manager to plan and co-deliver secondary school cooking workshops. These sessions will teach pupils basic plant-based culinary skills that align with the National Curriculum as well as inspire the next generation to choose plant-forward options and learn about the impact of their food choices in a positive way.
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Inspire Catering Teams: Your role is to build and maintain relationships with catering partners, providing expert catering advice and practical recipe suggestions. You'll work with them directly on pilot programmes, offering bespoke support to inspire positive menu changes. You'll also provide essential administrative support for our programmes and help create and deliver presentations to promote our work to a wider audience.
Qualifications
Essential
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Experienced in planning and delivering cooking workshops to groups.
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Experience of working in a culinary setting and developing recipes with a strong interest in plant-based recipes.
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Excellent communication skills and be a confident and engaging educator.
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Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
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Proactive with initiative and drive.
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Strong organisational skills.
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Attention to detail.
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Solution-focused and resilient.
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Confident in creating basic spreadsheets and slide decks.
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Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
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Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.
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Passionate about food systems change.
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Alignment with our vision and mission.
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Based in the UK and able to attend meetings, events, and training to represent the team and programme across the UK.
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Willing to travel across the UK for workshops and events.
Desirable
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Experience of working within school and/or hospital food.
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Experience of food photography and creating recipe content for social platforms or online courses.
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Experience of managing projects.
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Experience of liaising with local authorities, schools, or other public sector bodies.
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Experience in the field of nutrition, including an interest in plant-based nutrition.
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Experience of working in the food, health or environmental sector.
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Experience of using customer relationship management (CRM) systems (training will be provided).
Benefits of working with us
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Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support
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Enhanced maternity, paternity, shared parental and adoption pay
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Compassionate animal companion leave
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Employee Assistance Programme including counselling
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Access to 24/7 virtual GP Service
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Mindfulness support via a free Headspace account for you and up to 5 friends or family members
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Access to the Wisdom app with exclusive perks and discounts
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Membership to the OpenUp platform
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 5th October 2025
Start date: November 2025
Application process and timeline
Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.).
The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Programme Manager and Director.
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Application deadline: 5th October 2025
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Online trial task: sent to longlisted candidates by 10th October 5pm, to be completed by 12 October at 5pm
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Interviews: take place on 21st and 22nd October 2025
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Start date: November 2025
The client requests no contact from agencies or media sales.
The Digital Officer will support the Communications team in creating innovative and engaging content and posting to social media channels to tell the story of ParalympicsGB and its athletes. The role will work closely with sports and athletes to facilitate filming opportunities and will assist in the delivery of branded content for commercial partners and key stakeholders.
The Digital Officer will also support programmes of activity which seek to fulfil the organisation’s vision ‘through Sport inspire a better world for disabled people’.
REPORTS TO:Digital Producer
TYPE OF CONTRACT: Permanent
HOURS OF WORK: Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week and include work in evenings and weekends as required.
LOCATION: Hybrid of London office and home based. ParalympicsGB Office: 101 New Cavendish Street, W1W 6XH. Travel may also be required in the UK and abroad as necessary.
KEY RESPONSIBILITIES:
Content creation
Develop and oversee production of content in our brand identity including video, graphics and photography for ParalympicsGB social media channels (TikTok, Instagram, Facebook, YouTube).
Plan, shoot, edit, and publish high-quality, platform-specific vertical videos tailored to maximise organic reach and engagement with ParalympicsGB’s priority audiences: Young People, Disabled Community and Potential Allies.
Will also be required to support wider ParalympicsGB staff teams with the production of content for internal use on occasion.
Social Media Management
Assist the Digital Producer with the management of ParalympicsGB social media channels and when needed helping to post and schedule content in our tone of voice.
Contribute to monitoring social media channels for real-time trends and content opportunities to shape the team's narrative and engage with priority audience groups.
Keeping up to date and aware of the latest news from sports and athletes.
Branded content
Work closely with the commercial team to align partner content with broader campaigns and ParalympicsGB’s content strategy.
Website
Contributing to ParalympicsGB digital channels including copywriting, image and video editing including athlete biographies and sport information. Research of athlete personalities and interests to populate future content plans.
CRM
Keeping an up-to-date record on the ParalympicsGB CRM system of athlete content appearances and all relevant information.
Games-time
Working on location at the heart of the Paralympic Games as part of the communications team to support athletes, team members and media with the delivery of key communications objectives. Will support Content Producer with capturing engaging Games-time content for ParalympicsGB channels.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
PERSON SPECIFICATION
EXPERIENCE
· Minimum 2 years’ experience producing and publishing content either in-house or developing their own channels
KNOWLEDGE AND SKILLS
Essential
· Experience shooting with cinema line cameras (Sony, Canon).
· Experience of shooting video through mobile devices
· Proven track record of producing engaging content across multiple digital channels. Please attach viewable link of showreel/previous work examples to application.
· Experience in managing and posting to social media channels for a brand/sports team/recognised personal channel.
· Strong knowledge of video first social platforms and trending content.
· Experience of using Adobe editing software (Premiere Pro, After Effects).
· Strong understanding of editing styles, colour grading etc
· Strong communication skills, developing relationships with sports and athletes
· Ability to work to strict deadlines.
· Experience of organising shoots.
Desirable
· A working knowledge of graphic design and photo editing software.
· A knowledge of, and passion for, sport.
· An understanding of ParalympicsGB, its function and role and the environment in which it operates.
· Be able work as part of a team and on your own initiative.
· General knowledge of disability sport.
· A knowledge of paid social media advertisement.
BEHAVIOURAL COMPETENCIES AND QUALITIES
Communication: Excellent communication skills with the ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.
Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.
Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines and often in a reactive environment.
VALUES
ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.
As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB employee is expected to adhere to:
Excellence
Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.
Respect
Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.
Integrity
We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
The client requests no contact from agencies or media sales.
About The Role
The Communications Officer will play a critical role in contributing to and delivering The Phoenix Way’s communications
objectives. They will increase public awareness of the challenges faced by Black and Global Majority communities,
highlight the work of our partners, and influence wider change in the funding sector.
This is a dynamic and varied role, requiring a strategic thinker with excellent storytelling, advocacy, and stakeholder
engagement skills.
Main duties and responsibilities
Increase Public Awareness
• Develop and implement a communications strategy that frames the lived experiences of racial inequality through
compelling data, case studies, and human stories.
• Commission and manage research and data-gathering projects (e.g. £10k budget for Equity in Philanthropy report).
• Produce and disseminate research findings in accessible, engaging formats (reports, infographics, videos, blogs, press
releases).
• Deliver and oversee a coordinated social media plan across platforms (Instagram, LinkedIn, X, WhatsApp).
• Lead the press and media strategy, building relationships with journalists, particularly in Black, Asian, third sector, and
mainstream outlets.
Foster Engagement
• Review, update, and embed TPW’s key messaging framework across all channels.
• Work collaboratively with regional teams, partners, and stakeholders to ensure consistent and inclusive messaging.
• Engage and mobilise stakeholders including community organisations, funders, policymakers, and the general public.
• Promote and amplify the work of TPW’s funded partners.
Influence Grant-Making Practices
• Develop and execute advocacy strategies targeting policymakers, government bodies, and philanthropic institutions.
• Create and distribute a Digital Advocacy Toolkit (social media templates, campaign messaging, email campaigns,
petitions).
• Publish and amplify policy briefs, research reports, and case studies to influence systemic change.
• Secure local, regional, and national media coverage to raise awareness of inequities in grant-making.
Empower Marginalised Communities
• Promote TPW’s capacity-building programmes (Community Connect, training, resources, and toolkits).
• Collaborate with partners to co-create resources that help community organisations strengthen governance, visibility,
and fundraising confidence.
• Signpost community groups to external funding opportunities and wider resources.
• Develop creative, inspiring content that educates, informs, and motivates action.
Amplify Impact
• Develop and deliver TPW’s Social Impact Reporting Framework.
• Collect, analyse, and share data on TPW’s impact and funders’ progress toward equitable grant-making.
• Create powerful storytelling content showcasing success stories, lessons learned, and examples of best practice.
• Inspire and engage stakeholders with the Phoenix Way model to foster innovation and collaboration.
General
• To attend and participate in internal and external meetings including London, South and East regions and Ubele
meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities
of the post.
• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work.
• Also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with
the organisations GDPR and Safeguarding requirements.
Person Specification
Essential:
• Proven experience in communications, PR, or campaigns, ideally within the charity, community, or social justice
sectors.
• Strong understanding of issues affecting Black and Global Majority communities in the UK.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives across multiple
platforms.
• Experience managing social media, press engagement, and digital campaigns.
• Ability to translate complex data and research into accessible, impactful content.
• Track record of stakeholder engagement, partnership working, and coalition-building.
• Creative and strategic thinker with the ability to manage multiple priorities and deadlines.
Desirable:
• Experience in advocacy, influencing, or policy communications.
• Familiarity with the UK philanthropy and grant-making landscape.
• Skills in digital design, video, or multimedia content creation.
• Experience working with community-led organisations.
We can offer:
The Ubele Initiative fosters a caring intergenerational creative and flexible work environment that promotes
collaboration, team wellbeing, respect, and professional development.
Salary
£37,000-£40,000 full time, gross per annum
Weekly hours
37.5 hours per week.
Pension
After successful completion of probation, employees are auto enrolled on the Ubele workplace
pension scheme dependant on eligibility.
Holidays
20 days annual leave and 8 UK bank holidays for full time employees, pro-rated for part time.
Flexible Working Location
We are open to applications from candidates across the UK that are willing to travel regularly to our London office
based in North London. We currently operate a 2 days per week office minimum for full time staff with Thursdays
being the anchor day where all staff should attend the office.
Learning
Ubele encourages professional development as a part of our culture and values. Ubele provides,
opportunities for training in mental health and first aid, collaboration, and mentorship. Ubele hosts away days, annual
retreat, local and international courses, learning sessions and social events.
Support
Access to Bright Wellbeing 24hr advice line and counselling service.
Access to Health Assured App
Access to Bright Safe Health & Safety management software and a variety of training courses.
The client requests no contact from agencies or media sales.
About The Role
Are you a great creative communicator who knows how to inspire a team to create their best work? Are you ready to lead in-house creative copywriting at the UK’s leading dementia charity?
We are recruiting for a Senior Creative Copywriter to join on a full-time basis, working 35 hours per week on a permanent contract.
Right now, in an era of new breakthroughs in treatments and research, it’s more important than ever that we raise awareness of the devastation of dementia and our mission to create a future where dementia no longer devastates lives. This is a pivotal moment in the fight against dementia. Developing our organisational and brand strategy over the last few years has played a key part in raising the profile of our cause. Now we’re building on that momentum - and successful, strategic creative development and execution of our brand is essential to maintain our reputation and credibility as a leading dementia charity.
This is an exciting opportunity to be part of the senior in-house creative team, inspiring colleagues to produce consistently excellent creative work and nurturing our brand. As Senior Creative Copywriter you will work collaboratively with our design, video, brand, fundraising, marketing and communications teams across the charity, to support income generation and extend our audience reach. You’ll line manage our Fundraising Communications Manager, work in creative partnership with our Senior Creative Designer and collaborate with marketing and communications teams.
Interviews for this role have been provisionally scheduled to take place (via MS Teams) on Tuesday 4th – Thursday 6th November.
About you
Joining us, you’ll be someone who understands the power of great creative and exceptional leadership to inspire action and create a real and lasting change for everyone affected by dementia. You’ll be an expert, hands-on, conceptually and audience-focused Creative Copywriter with the drive to consistently deliver strategic creative work that captivates our audiences.
Crucially, you’ll be a great communicator, with line management experience, who’s keen to build good collaborative relationships. You’ll have experience of delivering bespoke brand workshops and training sessions to a wide range of audiences and you’ll understand the importance of promoting creative excellence and brand messaging consistency across an organisation.
What you’ll focus on:
- Leading on all creative copy concepts for in-house creative projects and composing and crafting engaging copy for campaigns and other comms, across all touchpoints.
- Generating ideas and concepts collaboratively with our designers and videographers to create consistently outstanding creative work across all our creative disciplines.
- Line managing the Fundraising Communications Manager, ensuring workflows, workload and tools facilitate excellence in working practices and delivery.
- Gaining a deep understanding of the Society’s strategies and objectives, key audiences, brand challenges, and project priorities.
- Working with Brand Integration to embed our messaging, proof points and tone of voice to communicate these to the wider organisation, ensuring they are kept up to date and expanded according to the organisation’s strategic needs.
- Develop and delivering training to introduce and embed tone of voice and messaging, running regular specialist writing and creative workshops for marketing colleagues and others across the organisation who create comms materials for our audiences.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
The role will lead training for Lifelites 25, our exciting expansion programme, which will take Lifelites’ services to the wider children’s palliative care sector.
You will also be the key point of contact for all Lifelites’ Service Partners, including Children’s Hospices, specialist education and other community services, helping to build strong relationships and maximise the use of assistive technology across children’s palliative care.
The role will design, develop and deliver the multi-channel Lifelites Learning programme by providing training for staff across children’s palliative care in person, online and through e-learning.
In this role, you will:
✨ Design, develop and deliver engaging training in collaboration with our training team – in person, online and via e-learning – to children’s hospices, specialist schools, and other community partners.
✨ Act as the key point of engagement for our partners, supporting them to use Lifelites’ assistive technology to enrich the lives of children.
✨ Travel across the UK and Ireland, building strong relationships and ensuring partners have the skills and confidence to make the most of our services.
We’re looking for someone who is:
✔ Experienced in delivering training and engaging adult learners.
✔ Skilled at designing clear, accessible resources and training content.
✔ Passionate about children’s services, ideally with experience in disability or palliative care settings.
✔ Organised, self-motivated, personable, and a strong communicator.
Before applying, please sign into your CharityJob candidate account to access and review the Recruitment Pack for the full Job Description and Person Specification.
We empower children with life-limiting conditions to play, create and communicate by harnessing the power of sensory and assistive technology.
The client requests no contact from agencies or media sales.
About the Role
Social Development Direct is looking for a Finance Director to join our Senior Leadership Team and help shape the future of our global social impact consultancy. SDDirect is a values-driven, dynamic international development consultancy with a 25-year track record of delivering high-quality, innovative research and advisory services worldwide. As a social enterprise subsidiary of Plan International UK, we combine commercial agility with a deep commitment to social change.
In this role, you’ll:
- Lead financial and commercial management, act as Company Secretary, and advise on project finance, pricing, and risk.
- Collaborate across teams, using financial information and data to contribute to strategic growth, sustainability, and innovation.
- Manage a small, dedicated finance team and work closely with our MD and Board.
This role is ideal for someone who thrives in a medium-sized, fast-paced organisation, brings proven senior-level financial skills, and understands the dynamics of commercial consultancy. Flexible and part-time working arrangements are available (min. 80% FTE).
We welcome applications from all qualified candidates, and wish to particularly encourage applications from Black, Asian and Minority Ethnic candidates, who are underrepresented at this level.
Please click below for a full description of the role's responsibilities, duties, and person specification.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers, and create a leading sector programme, we've just reconfigured our relationship fundraising team.
There is now an opportunity for a community fundraising executive to join the London, South and Wales team.
In this busy and exciting supporter-facing role, you’ll provide stewardship to our brilliant fundraisers, organising events from bake sales and balls to tractor runs and sponsored walks. And, alongside the other community fundraiser executives, you’ll be the first point of contact for supporters, playing a key role in the smooth day-to-day running of the programme.
Through excellent relationship management, you’ll inspire our supporters to see through their fundraising plans, raise as much as possible and continue to support the charity in a way that’s right for them.
Reporting into an experienced community fundraiser, you’ll be nurtured and developed in your role. And have the opportunity to develop relationships with a wide variety of supporters, from individuals and volunteers to clubs, societies, groups and local companies.
About you
You’re a brilliant communicator, love working with others, thrive in a busy environment and have a ‘can do’ attitude to your work.
Having worked in a customer or supporter facing role before, you’re naturally committed to providing exceptional stewardship. Engaging with our supporters will energise you, whether that’s speaking to them over the phone, hosting a cheque presentation or attending an event.
You’re organised and can prioritise your work well. You can also quickly pick up processes and have excellent administrative skills, all experience you’ve gained in a professional working environment.
It’s great if you’ve worked in a charity before, and community fundraising experience is a bonus. But it’s your passion for fundraising and making a difference that’s important – if this sounds like you, we can’t wait to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Tuesday 7 October 2025 09:00 am
Interview date
Monday 20 and Tuesday 21 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
We’re partnering exclusively with Kings College London to appoint a Financial Accountant (Payroll). You’ll be the go-to specialist for payroll accounting, safeguarding control and accuracy across high-volume, complex payrolls while collaborating closely with HR and Payroll to improve processes end-to-end.
The role
- Maintain integrity of all payroll-related balance-sheet items (net pay, pensions DB/DC, PAYE, NI, advances, loans, salary sacrifice, international payrolls).
- Prepare monthly & annual reconciliations; investigate and resolve complex reconciling differences.
- Post routine and corrective journals; ensure the general ledger reflects accurate payroll accounting.
- Review, document, and strengthen end-to-end payroll processes with HR/Payroll; drive systems and control improvements.
- Define accounting treatment for new payroll initiatives; implement coding, monitor transactions, and process adjustments.
- Support year-end and audit deliverables for payroll and pensions; provide high-quality working papers.
- Build strong relationships across Finance, HR, and wider stakeholders; deputise for the Head of Financial Accounts where required.
For more information about the role, please contact Charlotte Dow.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hear Us supports adults with mental ill health to access financial, health and social inclusion support in Croydon. We challenge restrictive and coercive healthcare practices and negative perceptions associated with mental illness, helping to reduce stigma and discrimination.
Purpose of Post: Ensuring that all available opportunities for raising funds for Hear Us are successfully exploited, managed, and maintained, contributing to the charity's financial viability and overall sustainability.
The client requests no contact from agencies or media sales.
Land, and the way that it is owned and managed, impacts on all of us. It has different places in all of our histories, whatever our backgrounds or heritage, whether our experience is of public or private ownership, colonialism, dispossession, or migration, the difficulties of making a living in a rural economy or the daily impacts of urbanisation and gentrification. How we currently own, manage and make decisions about land lies at the heart of many of our current social, economic and environmental challenges and injustices.
Shared Assets works with people and land for a just future.
We undertake advice & support, research, movement building, communications and resourcing work to support, mobilise and advocate for the development of models of managing land that create shared social, economic and environmental benefits. We see systems change as a core value of our work and seek to be transformative, both through externally-facing projects and internal approaches and ways of working.
Our research work supports collective learning related to working on and with the land. We communicate our findings through articles, blogs, podcasts, reports, events, and more - building a shared evidence base to support the development of a just land system. Through our research, we seek to make an impact at a local and a systemic level. We want to create conditions that allow people and communities to thrive, and promote care for the land and environment. We do this work on both a commercial and grant funded basis.
The role holder will lead the full range of Shared Assets’ research projects, from scoping and design through to delivery, follow up and evaluation. They will need to have experience of designing and carrying out research and learning activities with a wide range of partners - including academics, community groups, NGOS and local authorities - in collaborative ways. In the past we have worked on research projects of many scales - from large European Union funded consortia, to smaller, one-off pieces which help a local authority or community organisation move forward with their work. Often our research work involves collaborating with a group of other civil society organisations to provide evidence of why change in the land, food and farming system is needed, and generate action on these issues.
The main areas of work are to: manage and deliver funded research projects (or projects with a research component) with partners, reflect with colleagues on what we are learning within and across workstreams as an organisation and sector, use this knowledge to create new ideas for research work, and support fundraising for these, as part of our ‘infrastructure’ role.
For more details please see the full application pack. Apply before 10am on Monday 27th October.
The client requests no contact from agencies or media sales.
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Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14–19 across the UK — and you can help make a real difference.
Over the past 18 months, our team has been building a movement of support for young people across Wales, having a significant impact on their life chances and working towards the aim of inspiring every young person in the country.
So far, we’ve already reached 19,000 students in-person and are connected with a third of all Welsh state secondary schools and colleges. In 2025, we’re aiming to reach 13,000 more young people — and we’re looking for a passionate colleague to help us make that happen.
About the role
As North Wales Project Coordinator, you’ll play a crucial role in:
- Connecting volunteers with schools and colleges, ensuring young people benefit from inspiring talks and workshops.
- Developing and maintaining strong relationships with schools, employers, and volunteers.
- Listening and adapting to the needs of young people, ensuring our programme creates real value for them and the stakeholders we work with.
You’ll be part of a flexible, entrepreneurial, and collaborative team that works remotely across Wales but comes together for events, volunteer training, school meetings, and team meet-ups. We set high expectations for ourselves and each other, value individual contributions, and celebrate shared success.
We’re seeking someone who is:
- Passionate about helping young people succeed.
- Fully committed to equality, diversity, and inclusion.
- Self-motivated and proactive, with a “can-do” attitude.
- Highly organised, able to juggle multiple priorities and meet deadlines.
- Skilled at building strong relationships, particularly with schools and colleges.
- Resilient, tenacious, and excited by new opportunities.
- Creative and open to trying new ideas.
- Ambitious for themselves and the charity.
- Confident with technology and has strong computer literacy.
Desirable:
- Experience within educational settings or working with young people in Wales.
- The ability to communicate in the medium of Welsh.
Essential:
- Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester)
- While not required, we particularly welcome applications from people who have experienced some of the challenges young people across Wales face today.
At Working Options, we believe in:
- Empowering volunteers to deliver high-quality talks and workshops.
- Providing a first-class service for schools that trust us with their students.
- Supporting each other to innovate, grow, and make real impact.
You’ll be joining a team that’s already changing lives — but we’re just getting started. With your help, we can reach even more young people and open up new opportunities for their future.
If this sounds like the right environment for you, we’d love to hear from you.
Good luck with your application!
Sue Maskrey
Chief Executive, Working Options in Education
_____________
Disgrifiad swydd
Camwch i mewn i daith drawsnewidiol gyda Working Options mewn addysg
Camwch i mewn i daith drawsnewidiol gyda Working Options. Rydyn ni ar genhadaeth i rymuso pobl ifanc 14–19 oed ledled y DU — a gallwch chi helpu i wneud gwahaniaeth gwirioneddol.
Dros y 18 mis diwethaf, mae ein tîm wedi bod yn datblygu mudiad o gymorth i bobl ifanc ledled Cymru, gan gael effaith sylweddol ar eu cyfleoedd bywyd a gweithio tuag at y nod o ysbrydoli pob person ifanc yn y wlad.
Hyd yn hyn, rydyn ni eisoes wedi cyrraedd 19,000 myfyriwr wyneb yn wyneb ac wedi cysylltu â thraean o holl ysgolion uwchradd a cholegau'r wladwriaeth yng Nghymru. Yn 2025, ein nod yw cyrraedd 13,000 yn fwy o bobl ifanc — ac rydyn ni'n chwilio am gydweithiwr angerddol i'n helpu i wireddu hynny.
Ynglŷn â'r rôl
Fel Cydlynydd Prosiect Gogledd Cymru, byddwch yn chwarae rôl hanfodol mewn:
- Cysylltu gwirfoddolwyr ag ysgolion a cholegau, gan sicrhau bod pobl ifanc yn elwa o sgyrsiau a gweithdai sy'n ysbrydoli.
- Datblygu a chynnal perthnasau cryf ag ysgolion, cyflogwyr, a gwirfoddolwyr.
- Gwrando ar ac addasu i anghenion pobl ifanc, gan sicrhau bod ein rhaglen yn creu gwerth gwirioneddol iddyn nhw a'r rhanddeiliaid rydyn ni'n gweithio â nhw.
Byddwch chi'n rhan o dîm hyblyg, entrepreneuraidd, a chydweithredol sy'n gweithio o bell ar draws Cymru ond sy'n dod at ein gilydd ar gyfer digwyddiadau, hyfforddi gwirfoddolwyr, cyfarfodydd ysgolion, a chyfarfodydd tîm. Rydyn ni'n gosod disgwyliadau uchel i ni ein hunain ac i'n gilydd, yn gwerthfawrogi cyfraniadau unigolion, ac yn dathlu llwyddiant a rennir.
Rydyn ni'n chwilio am rywun sydd yn:
- Angerddol dros helpu pobl ifanc i lwyddo.
- Hollol ymrwymedig i gydraddoldeb, amrywiaeth, a chynhwysiant.
- Hunangymhellol a rhagweithiol, gydag ymagwedd "gallaf wneud".
- Hynod drefnus, yn gallu cydbwyso sawl blaenoriaeth a glynu wrth derfynau amser.
- Medrus wrth feithrin perthnasau cryf, yn enwedig gydag ysgolion a cholegau.
- Gwydn, taer, ac yn gyffrous am gyfleoedd newydd.
- Creadigol ac yn agored i roi cynnig ar syniadau newydd.
- Uchelgeisiol, yn bersonol ac ar ran yr elusen.
- Hyderus o ran technoleg ac yn meddu ar lythrennedd cyfrifiadurol cryf.
Dymunol:
- Profiad mewn lleoliadau addysgol neu weithio gyda phobl ifanc yng Nghymru.
- Y gallu i gyfathrebu drwy gyfrwng y Gymraeg.
Hanfodol:
- Wedi'i leoli yng Ngogledd Cymru, neu leoliadau yn Lloegr sy'n agos at y ffin (e.e. Lerpwl, Caer, Manceinion)
- Er nad yw'n ofynnol, rydyn ni'n croesawu'n benodol ceisiadau gan bobl sydd wedi profi rhai o'r heriau mae pobl ifanc ledled Cymru yn eu hwynebu heddiw.
Yn Working Options, rydyn ni'n credu mewn:
- Grymuso gwirfoddolwyr i gyflwyno sgyrsiau a gweithdai o safon.
- Darparu gwasanaeth o'r radd flaenaf i ysgolion sy'n caniatáu i ni weithio gyda'u myfyrwyr.
- Cefnogi ein gilydd i arloesi, tyfu, a chael effaith go iawn.
Byddwch chi'n ymuno â thîm sydd eisoes yn newid bywydau — a dim ond dechrau arni ydyn ni. Gyda'ch help chi, gallwch gyrraedd hyd yn oed yn rhagor o bobl ifanc ac agor cyfleoedd newydd ar gyfer eu dyfodol.
Os yw hyn yn swnio fel yr amgylchedd cywir i chi, byddem wrth ein boddau yn clywed gennych chi.
Pob lwc gyda'ch cais!
Sue Maskrey
Prif Weithredwr, Working Options in Education
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Organiser @ Big Local Works
Are you an experienced community organiser looking to make a real difference in an urban community? Do you have experience of working with minoritised and marginalised communities? Are you a people-person with the skills and tenacity to help local people start exciting new initiatives?
If so, we have an exciting opportunity for you to join our team at Big Local Works (BLW) as our Community Organiser. Based on a historic Market Square recently refurbished with £2m from the GLA, we want to develop a more people-powered regeneration to sit alongside the massive property development happening all around us.
As well as driving economic improvements, we want to help create a more tolerant, cohesive, and vibrant local community where everybody is welcome. Part of that is to help local people create more community events, activities, and enterprises that give people the chance to collaborate together and build a lively community where people work and play together.
We need someone with the imagination, creativity and skill to support communities and individuals to have a say in how their community develops, but also take an active part in shaping the area. We have already helped many local people set up their own initiatives, building their confidence and helping them find resources – including the Bermondsey Literature festival, Latin markets, and a range of dance, ecology and arts projects. This role could help shape the future of South Bermondsey and help us make a great place even better – with a more inclusive economy and community for all.
Key to this is better involvement and increasing the visibility of people from a wider range of backgrounds, in a highly divided area. You’ll play a key role in fostering a welcoming community by helping navigate occasional conflicts, with support from your manager, and approaching challenging interactions with empathy and professionalism.
If this sounds like an exciting challenge, please take a look at the job spec and apply using the instructions there.
JOB TITLE: Community Organiser – Enterprise and Engagement
ORGANISATION: Big Local Works – Charity No: 1182561
LOCATION: Big Local Works 4 Market Place, London SE16 3UQ
REPORTING TO: Charity Manager
General Information
Big Local Works (BLW) is a community-focused economic and social inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and a community in which everyone can participate.
We deliver our support in the community through three main services:
- Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
- Employability Skills training and coaching to help people access ways of increasing their earned income
- Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’ People Powered Regeneration
- Wider community building designed to create a more tolerant, diverse, and lively local community where everybody is welcome
We have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment. In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local marketplace,
the Blue Market in South Bermondsey. Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market Place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries.
South Bermondsey has a problematic history with racism and other forms of intolerance, and while migrant (recent and longer-term) communities have begun to settle in Bermondsey after many years of exclusion, there remains a sense that they are not full members of our community. Through our work we seek to empower local people, encourage enterprise and community activity, which is intended both to support the economic regeneration of the area and to empower and increase the confidence of local diverse communities.
Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.
Our key goals are
- Local people have more say over the changes in their local community.
- This means that local people are actively involved in the development of place-based community assets,activities and projects.
- Local people will have more influence on local development and regeneration.
- A more diverse range of local people work together to improve their community, which means community members from a wider range of backgrounds become active citizens.
- There are better relationships and increased collaboration between local stakeholders.
- People feel proud of their local area, and hopeful for the future.
- Stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities.
- People are better informed about the opportunities and assets in their local community.
Community Organiser – Enterprise and Engagement
Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area’s needs, assets and lived experiences.
This role has three key responsibilities:
- Outreach and engagement with diverse local communities to help them build a stronger, more representative voice.
- Supporting the development of new initiatives by local people to stimulate a sense of community.
- Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities
Key Tasks include
- Provide practical support and encouragement to the development of new initiatives in the local area.
- Broker collaborations and relationships between local groups, helping them develop relationships and networks.
- Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives – from microbusinesses on the market, to dance and knitting clubs or arts groups
- Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
- Develop effective and positive relationships with local stakeholders from many different backgrounds, communicating assertively and with diplomacy and tact.
- Organise Events: Plan and host public and private events, both online and in person, to strengthen community ties and increase visibility.
- Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
- Build and maintain a network of contacts among our priority groups and communicate efficiently with them
- Lead on day-to-day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
- Contribute to research and evaluation across activities to ensure our work has the best possible impact.
- Help represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme
Person Specification: Key Skills that would help you in this role:
Skills, knowledge and experience
- Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBTQ+ people, and others.
- A strong understanding of, and commitment to, the principles and practices of ensuring equality, diversity and inclusion and how these relate to community organising.
- Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
- Ability to work independently and proactively, with effective time management and prioritisation skills, to be able to multitask.
- Ability to communicate confidently, professionally, and approachably.
- Experience of managing conflict and challenging behaviour, with appropriate management support
- A high level of written and oral communication skills
- Experience of managing a small budget.
- Professional IT skills including confidence using Microsoft Office and Google Drive, and use of social media. Training can be given.
Personal qualities
- A people-person who actively enjoys getting out and meeting people and forming connections with others
- Somebody with enthusiasm and passion, but also an ability to focus on getting things done
- Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.
Desirable:
- We would particularly welcome those with experience of applying one or more recognised community organising framework
- We would particularly welcome those with experience of supporting microenterprise, as well as purely recreational social/ community-focused activity.
If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.
You will benefit from
- 25 days holiday a year plus bank holidays
- A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
- Monthly contribution towards your mobile phone bill
Working pattern
While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.
There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things.
MAIN TERMS AND CONDITIONS
- 4 days per week (0.8 FTE)
- Hours normally 9-5pm but likely to include one evening a week and occasional Saturdays (market day).
- Annual salary: Between £24,000 and £25,600 for 4 days/week - depending on experience (FTE £30-£32,000)
An enhanced DBS check is essential.
To apply, please send:
- A full CV and
- A covering letter tailored to the job, which tells us 1) what attracts you to the job itself, and 2) detailing how your skills, experience and qualities make you suitable for the role.
Use of AI:
We understand the value of AI tools, and especially recognise their value for people who may need help with their writing. However, we have had to reject a large number of applications for roles recently where AI was used to write CVs and letters that were completely unsuitable and too generic to understand. Please use your own words, experience and ideas to give us the best chance of understanding your application.
Closing date: 22nd October
The client requests no contact from agencies or media sales.
War Child’s mission is to reach, protect, educate, and stand up for the rights of every child living in conflict zones. They want a world that is safer for children to live in. At the moment, 1 in 5 children are living in or fleeing from conflict – that number is too high, and War Child wants to change it.
War Child is known for bold fundraising, innovative campaigns, and a culture of creativity. Their ambassadors, high-profile supporters, and superbly connected networks among investors and philanthropists give them a unique platform to engage influential donors. With a reputation for high-profile events and strong stewardship, they are now investing in a dedicated Head of Principal Giving to take this work to the next level.
Reporting into the Director of Philanthropy and Partner Engagement, you will build and lead a bold, high-impact strategy focused on cultivating deep, long-term partnerships with influential philanthropists. Working closely with senior leadership, you will be central to unlocking significant funding opportunities that align donor values with the lasting change we deliver for children living through conflict.
If you are motivated by the chance to unlock transformational support for children affected by war, this is a rare opportunity to establish and lead a new programme with the full backing of War Child’s leadership, networks, and global influence.
As Head of Principal Gifts, you will:
- Lead the development of a high-impact Principal Giving programme
- Build deep partnerships with philanthropists capable of making transformational gifts of £500k+
- Operate at the highest levels across War Child UK (WCUK) and our global alliance, engaging CEOs, trustees, ambassadors, and programme leaders to connect donor values with War Child’s most urgent priorities
- Shape major funding propositions rooted in WCUK’s ten-year strategy, inspiring exceptional support for their mission
- Benefit from strong internal backing, and new dedicated prospect research that will strengthen your pipeline and give you the insight to target opportunities with confidence
- Leverage existing pipelines of prospects and introductions, deepening relationships and converting warm networks into lasting partnerships
- Partner with the Heads of Philanthropy and Trusts & Foundations, programme directors, ambassadors, and trustees to deliver donor engagement at the highest level
Ideal skills and experience:
- A track record of securing gifts of £250k+ from UHNWIs
- Sophisticated relationship management skills, with the confidence and credibility to operate alongside CEOs, trustees, programme directors, ambassadors, and family offices
- Experience shaping ambitious, values-driven cases for support and stewarding long-term philanthropic partnerships
- Strategic insight, entrepreneurial drive, and the ability to build a new programme from the ground up
- A collaborative approach, able to work closely with colleagues in philanthropy, trusts and foundations, and partnerships
- Strong advisory skills, able to support and guide fundraisers across the organisation on managing principal-level partnerships
- Well versed in developing and assessing different financial models to structure transformational giving opportunities
- Ideally, a broad understanding of international philanthropy and donor motivations, with the ability to connect global priorities to transformational giving opportunities.
Employee benefits
Benefits include:
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours
- Annual leave – 28 days per year (full-time), plus UK bank holidays
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans
To register your interest in this role, please apply below with a copy of your latest CV by no later than Thursday 2nd October. A brief cover note outlining your most relevant experience, in line with the person specification, is optional bur welcomed.
Suitable candidates will be invited to a screening call and will be given in-depth support with formal application.
War Child UK are partnering with QuarterFive for this appointment.
First-round interviews will be held on Monday 13th October.
No child should be a part of war. Ever.
ob Title: Domestic Abuse Helpline Advisor
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Permanent
Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available).
This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.
Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025
The client requests no contact from agencies or media sales.