General manager jobs in norwich, greater london

The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation.  They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.

The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects.  The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work.  This is a strategic and hands-on leadership role.

Key Responsibilities:

Leadership

To work collaboratively with the Managing Director and other senior leaders to

● deliver the objectives of the organisation.

● develop our services & ways of working to ensure the charity’s long term sustainability.

● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.

● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.

● contribute to strategic planning and collaborate with external advisors on specialist projects as required.

Operations

● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.

● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.

● Manage the operations and ensure efficient use of resources.

● Manage the budget, reconciliation and year end accounting processes.

● Lead on operational projects and oversee office administration, tech support and premises management.

● Lead on Quality Assurance requirements related to operational delivery.

● Manage data collection and evaluation across multiple platforms including charity log.

● Produce tailored reports and insights for funders, Trustees and partners.

● Manage outsourced contracts.

Organisational Development

● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.

● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.

Grant Management

● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.

● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.

● Deliver a regular report to the Board on performance against grants and trusts.

Team Management

● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.

● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.

● Support effective management of any non home visiting Volunteers supporting the organisation’s work.

Line Management:

● Business Support Administrator

● Data specialist (freelance)

Knowledge, Skills and Experience:

● Strategic thinker with the ability to manage multiple projects and priorities

● Proven experience in operations management

● Experience in financial management essential and using Xero is desirable

● Strong knowledge of service evaluation and data analysis

● Management experience of small/medium teams

● Solutions focussed team player

● Excellent written and verbal communication

● Flexible and adaptable to change

● Excellent organisational and project management skills

● Experience of using Charity Log or other database management systems.

● Knowledge of GDPR legislation

● Experience of Board level reporting against objectives and/or data led reporting

● Experience of working in the non-profit or community support sector is desirable

Job Title: Philanthropy Lead  

Location:    Hemel Hempstead (Charity Office), Watford & Hybrid where agreed

Salary:   £37,000 FTE. DBS checks are required.

Job Type: 14 hours per week, permanent

About us:

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.

About the role:

Playskill are looking for a Philanthropy Lead to grow our corporate and donor income.  This is a vital role in securing sustainable funding to our therapy services and family programmes.

You will be responsible for:

- Building high value partnerships with High Net Worth individuals.

- Developing and introducing innovative corporate fundraising initiatives.

- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.

Skills and Experience Required:

· Minimum 2 years’ experience in a similar fundraising role.

· Proven ability to secure High Net Work donations

· Excellent relationship building and stewardship

· Experience using a fundraising database

· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection

· Confident IT use, including Microsoft Office

· Strong communication, empathy, numeracy, and administrative skills

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  15th October 2025
Interview date: w/c 20th October 2025

Interview location: Hemel Hempstead

Prospectus are delighted to be working with our client and supporting them with the recruitment of a new Governance Manager role.
 
The group is a membership association that represents the collective ambition of London South Bank’s leading businesses, cultural and arts organisations, social enterprises, landowners, developers, public agencies, and education providers.
 
Everything the group does centres on their vision of working together for a better London South Bank for all. The group have a remit to regenerate, manage, and promote South Bank and represent the interests of residents, students, workers, businesses, and visitors.
 
This role is available on a permanent contract and full-time basis (35 hours a week). There are very flexible working arrangements on offer for this role, however an expectation to be in the London Waterloo office for Board/Committee/Team meetings. The salary for this role is £40,500.
 
Within this role you will report to the Chief Operating Officer, and lead and coordinate all governance responsibilities and company secretarial functions for the group's Board and its Members’ Council, South Bank BID, and work closely with the Company Secretary for Jubilee Gardens Trust.
 
You will lead and coordinate meetings, this will include scheduling, agenda preparation, minute-taking, and follow-ups. You will manage statutory filings and compliance processes with Companies House, Charity Commission, and other regulators. You will maintain accurate governance records, policies, and filing systems in line with GDPR and audit requirements. You will support onboarding, training, and governance advice for Trustees, Directors, and Council members. You will oversee and improve governance frameworks, ensuring consistent templates, systems, and best practice. You will provide support with health and safety governance, risk registers, and insurance renewals in collaboration with internal teams. You will play a key role in coordinating governance reviews, policy updates, and supporting continuous improvement across governance and compliance functions.
 
You will be educated to degree level or have equivalent professional experience. You will have a governance, legal, company secretarial, or compliance-related qualification (e.g. ICSA/CGI). You will have relevant knowledge of company and/or charity law, GDPR, and ESG reporting.
 
You will have proven experience supporting Boards and Committees, in either the commercial or not for profit sectors. You will have a strong understanding of governance and statutory compliance requirements (Companies House and Charity Commission).
 
You will have experience of coordinating board papers, preparing agendas, and minute-taking. You will have the ability to manage confidential and sensitive information with discretion. You will have experience liaising with auditors, brokers, and external stakeholders including Board members, directors and trustees. You will have some experience supporting policy development and governance training initiatives. You will also have excellent organisational skills with the ability to manage multiple priorities.
 
Desirably, you will be proficient in Microsoft Office, CRM database, and document management.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Individual Giving Manager

 Job Description

Salary: £ 40,000 -£45,000 PRO RATA for 0.6 FTE £24,000 to £27,000 per annum 21 hours a week

Contract length: Permanent

Location:Thames21’s main office at the Guildhall, City of London; we also offer hybrid working

Responsible to: Head of Fundraising

About Thames21:

Thames21 is an environmental charity that works with communities to restore and look after rivers, water, and nature across London and the Thames Basin.

Diversity at Thames21

Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.

Purpose of the job:

We are seeking a results-driven and ambitious Individual Giving Manager to lead and grow our individual giving programme from the ground up. This role will deliver inspiring campaigns that boost engagement and drive unrestricted income, helping Thames21 achieve its mission. You’ll join a successful and ambitious fundraising team to support the charity’s growth.

Main duties and responsibilities

Campaigns & Income Growth

• Plan, establish, and deliver Individual Giving at Thames21 to maximise unrestricted income.
• Develop and deliver digital marketing campaigns (social media, e-newsletters) to acquire, retain, and upgrade donors.
• Design and deliver major campaigns such as Christmas/end-of-year giving and Earth Raise in Year 1.
• Produce high-impact, supporter-focused copy for appeals, landing pages, forms, and stewardship content.
• Maintain brand-consistent collateral, templates, and thank-you materials.
• Collaborate across teams to identify IG opportunities and create engaging stories backed by impact data.

• Achieve growth from five- to six-figures over 3 years

• Use test-and-learn approaches to refine campaign performance and donor engagement.

Supporter Journeys & Stewardship

• Ensure Donorfy is configured to support individual giving, maximise income, and strengthen relationships, in consultation with the CRM Manager.
• Design and implement personalised supporter journeys via digital channels (e.g. Mailchimp), with timely follow-ups and tailored messaging.
• Improve retention and upgrade rates using targeted communications and segmentation.
• Ensure high-quality donor touchpoints align with organisational messaging.
• Provide stewardship for community and sports fundraising
• Collaborate on planning and delivery of donor and supporter stewardship events and initiatives.

Data, Insight & Compliance

• Conduct audience research with Communications and Engagement teams to inform campaigns.
• Use segmented data to deliver robust analysis and guide decisions.
• Track and report on KPIs, income, ROI, and retention.
• Maintain GDPR/PECR compliance and fundraising best practice.
• Liaise with Finance on acknowledgements, reporting, and Gift Aid.
• Stay ahead of sector trends and apply new ideas to improve performance.
• Collaborate with the CRM Manager to ensure data integrity and effective segmentation.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

Person Specification

 It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies.

Knowledge, skills and competencies:

Essential

Desirable

• Proven experience in the charity sector, ideally in a hands-on role in a small/medium organisation.

• Track record of Individual Giving fundraising, including developing and managing fundraising systems and processes.

• Strong knowledge of Donorfy for segmentation, stewardship, and reporting.

• Proficient in digital fundraising platforms (e.g. JustGiving, Mailchimp), analytics tools (e.g. Google Analytics), and social media (LinkedIn, X, Instagram).

• Familiarity with direct debit and regular giving.

• Demonstrable success delivering multichannel fundraising or digital marketing campaigns and managing major appeals (e.g. Big Give).

• Familiarity with and openness to using AI to maximise impact.

• Solid understanding of GDPR, Fundraising Regulator guidance, supporter consent, and Gift Aid.

• Competent with Microsoft Office and online marketing tools.

• Experience negotiating and managing external suppliers (e.g. designers).

• Experience targeting diverse audiences and stakeholders

Skills, Abilities and Behaviours

Essential

• Excellent fundraising copywriting and editing skills

• Confident in analysing and interpreting data to inform decisions

• Highly organised, able to manage multiple projects and competing deadlines

• Proactive problem-solver, able to work both independently and collaboratively

• Comfortable working in a fast-paced, mission-driven environment

• Able to work confidently across departments

• Empathy and understanding of supporter motivations and behaviour

• Understanding of and commitment to Thames21’s values and goals

Additional Information

•      The post holder must be willing to occasionally work in the evening and at weekends
• · 25 days paid annual leave are available pro rata plus public holidays
• · Thames21 office is closed between Christmas and New Year in addition to annual
• · Thames21 operate a flexitime system of working with hybrid working optional too
• · Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST 8% employer contribution
• · 24/7 access to our employee assistance programme
• · Laptop & Mobile phone for company use
• · Opportunity to join a recognised workplace union

How to apply

If you wish to apply for this position please submit a CV and a covering letter and please apply via the Charity Jobs website. 

• Closing date is 5pm on Monday 20th October 2025.
• Interviews to be held Thursday 6th and Friday 7th November, subject to change

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion. 

Join Our Team as Regional Community Fundraising Manager

Location: Hybrid working with a base at either Head Office, Newcastle or Leeds ‘Homes from Home’ 
Hours: Part-time, 21 hours per week across 3 days

Are you a passionate fundraiser who thrives on building connections and inspiring communities to make a difference? Do you have the vision and energy to lead a team and grow a vital income stream for a cause that transforms lives?

We’re looking for a Regional Community Fundraising Manager to lead our national community fundraising programme. This exciting role will be at the heart of our mission, engaging with families, schools, volunteers, committees, and local organisations to raise funds and awareness for our charity.

You’ll not only support and inspire community fundraisers but also provide leadership to our Community Fundraising Officers, empowering them to achieve outstanding results in their regions.

This is a varied, relational, and rewarding role – perfect for someone who loves meeting people, developing partnerships, and creating meaningful connections that last.

For full details of the role, please see the recruitment pack.

Our vision is to work to a future where every family with a seriously ill child in hospital will be able to stay together, just minutes from their child’s bed during their treatment. If you strongly believe you can contribute, then join us and we will give you every opportunity to succeed.

To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.

If you’re ready to use your skills, creativity, and passion to drive community fundraising forward, we’d love to hear from you.

We look forward to hearing from you. Closing date: 10 October 

Action for Refugees in Lewisham (AFRIL) is recruiting for a new Casework Manager to lead our growing and dynamic Casework and Advocacy Service.You will be joining an impactful local organisation at a crucial time in our development. We are looking for a hard working and dynamic leader who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL. The role is available due to the advancement of the previous post-holder to a more senior post.

AFRIL’s Casework and Advocacy Service is a busy, professional team of 4 caseworkers (3 FTE) , a Community Activities Coordinator, and a number of volunteers. The team has grown significantly in the last 3 years, in response to the needs of our community and due to recognition of AFRIL’s high quality and relevant casework provision. The Casework and Advocacy Service provides AQS accredited complex casework and advice in the areas of Asylum Support, Housing, Benefits and Community Care. The service works to fill the gap, focusing on supporting those with complex vulnerabilities requiring wrap around support. AFRIL takes its services to where clients are; holding regular casework drop-in’s at asylum support hotels, community centres and at Lewisham Foodbank. AFRIL is also recently accredited by the Immigration Advice Authority to provide advice at Level 1, in both Immigration and Asylum and is currently in the process of becoming accredited at Level 2.

AFRIL’s Casework and Advocacy service uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. This is a growing area of work for the service and the successful Casework Manager will be required to balance high quality casework outputs and management of a team, while working closely with the Executive Director on emerging policy and advocacy work.

About AFRIL:

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We  provide both crisis support to meet immediate need, and longer-term, flexible programmes to  tackle the underlying problems that lead people to be in crisis, supporting people to integrate and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions and IAA Level 1 Immigration Advice.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We use our frontline experience, together with our clients, to engage in policy and influencing work to improve the services and policies that impact our clients group. 

Working Days: Can be flexible, must be available on-site on Monday and Wednesday’s, however for the right candidate we could be flexible on this

Salary: £38,000 - £40,000 pa pro rata

We’re seeking a proactive and highly organised Office & Facilities Manager to take ownership of the day-to-day operations of our office. Please note the location listed above is our registered address and not the location of this role. 

This is a part-time role with flexibility, ideal for someone who thrives on keeping things running smoothly and takes pride in maintaining a safe, functional, and welcoming workspace. 

We offer flexibility in how the 0.4 FTE is worked. These hours can be arranged as two full days or as four half days, to support a good work/life balance.

Health & Safety

• Serve as the main point of contact for all health and safety matters
• Ensure onsite compliance with safety regulations
• Maintain accurate records related to health and safety
• Coordinate and manage PAT testing, fire safety (fire doors, alarms), and other compliance activities
• Arrange specialist advice or technical support when necessary

Facilities Management

• Oversee the maintenance and smooth operation of the office environment and equipment
• Manage service repairs and liaise with contractors and service providers
• Project manage office changes
• Procure and install or facilitate installation office furniture
• Coordinate utilities transfers and manage related service contracts
• Arrange and supervise building maintenance contracts

Procurement & Supplies

• Order and manage office supplies
• Ensure timely procurement and inventory tracking for office essentials
• Manage supplier relationships and service agreements

Budgeting & Financial Administration

• Maintain the facilities and office management budget
• Track and process related invoices
• Manage procurement records and contract documentation

Operations & Organisational Support

• Handle incoming post 
• Provide general support 
• Ensure the overall office environment supports a productive and positive work culture

Working Pattern

• Part-time: 0.4 FTE
• We offer flexibility in how the 0.4 FTE is worked, with the required times being Monday and Wednesday mornings but for the right candidate we can be flexible on this. These hours can be arranged as two full days or as four half days, to support a good work–life balance. 

Assistant Manager – Surbiton (Part Time)

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

Responsible to

Commercial Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21 hours, 3 days per week but flexible over a seven-day rota

Salary

£15,124 PTE,

Location

Surbiton

How to Apply

Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight? 

Closing date for applications: Rolling

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Role Responsibilities

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Commercial Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.

Management - being part of Fight for Sight

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Fight for Sight safeguarding policies.

Other

· Required to adhere to Fight for Sight’s mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.

This is a senior role focused on developing and expanding Communities 1st’s enterprise activity, ensuring services are innovative, inclusive, and financially sustainable. You will have direct oversight of current enterprise services and play a pivotal role in helping other teams to develop traded offers and take a more enterprising approach to their work.

You will:

• Lead the delivery, growth, and improvement of our existing social enterprise services – including community centres, facility hire, and handyperson services.
• Drive development of new income-generating opportunities in collaboration with other teams – such as our Coffee Cart, corporate and school workshop offers, and creative venue-based initiatives.

Purpose of the Job:

To lead and develop a growing portfolio of social enterprise services that generate income, increase social value, and support our charitable mission. The role focuses on both direct service management and cross-team collaboration to stimulate innovation, scale, and sustainability across our wider work.

General Responsibilities

• Lead day-to-day operations and strategic development of all community-focussed enterprise services.
• Identify and implement opportunities to grow and diversify income across multiple service areas.
• Support other teams to explore and develop enterprise elements aligned to their goals and communities.
• Ensure all enterprise services are inclusive, well-managed, and aligned with organisational values and impact objectives..

Key Responsibilities

Leadership & Line Management

• Lead and support a multidisciplinary team delivering community enterprise services, including facilities, traded services, and community-based projects.
• Provide coaching, supervision, and performance management to direct reports.
• Foster a high-performing, inclusive, and values-led team culture.

Enterprise Strategy & Development

• Develop and evolve business plans and service models that balance social mission and financial sustainability.
• Drive innovation and service improvement across enterprise areas, identifying opportunities for growth, diversification, and increased impact.
• Support other departments (e.g. Creative, Wellbeing, Volunteering) to explore and implement income-generating opportunities such as events, workshops, and training.
• Promote enterprise services and offers to target markets including local businesses, schools, and community organisations.

Finance & Operational Management

• Oversee budgets, purchasing, pricing, and income tracking in line with finance policies and delegated authority.
• Ensure effective systems for stock, asset, and facilities management are in place.
• Use performance data to inform decision-making and improve quality, efficiency, and impact.

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to offer inclusive volunteering and work placement opportunities within enterprise services.
• Support volunteers and participants to develop confidence, skills, and pathways to employment or further involvement.
• Ensure person-centred, inclusive practice is embedded across enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Collaborate with the Marketing & Communications team to raise the profile of enterprise offers and increase reach and take-up.
• Build relationships with external stakeholders including businesses, schools, and community partners.
• Develop productive working relationships with suppliers, delivery partners, and venues to support joint initiatives and operational effectiveness.

Quality

• Promote a culture of continuous improvement, reflective practice, and learning.
• Lead the implementation of standard operating procedures and embed quality assurance processes across enterprise activities.

The Scientific and Medical Network (SMN) is an educational charity that challenges the adequacy of scientific materialism by exploring the frontiers of science, consciousness, and spirituality. SMN produces webinars, online conferences, and a regular journal, Paradigm Explorer, aimed at academics, educational professionals, students, and the general public.

We need another member of the accounts team who can dedicate the time to fortify our accounts team and help with operational processes, and with organisational development.

Role Overview: This is a hands-on systems development role that combines operational financial administration with organisational development. The successful candidate will work collaboratively with the existing bookkeeper to further bring order and clarity to SMN's financial processes while building a coherent framework within its new Chart of Accounts, that can accommodate the organisation's growing interconnected projects.

The role focuses on improvements such as new invoicing processes, streamlining payment workflows, and resolving banking issues - while helping to develop the systems and structures needed for long-term financial clarity and governance compliance.

This is a mid-level position that blends practical work with systems thinking, requiring someone who can work at both levels to support SMN's diverse activities across webinars, conferences, membership services, and multiple projects.

Key Responsibilities:

Practical priorities

• Help new weekly payables cycle, working closely with Bookkeeper and Director with financial oversight 
• Organise invoices from various projects, determining their place in the overall financial structure
• Initiate payments via CAF, PayPal, and other systems, 
• Manage banking relationships with Barclays and CAF, maintaining efficient access and reporting
• Maintain banking mandates and ensure record-keeping remains clear, up-to-date, and efficient
• Support General Manager with hands-on financial operations and day-to-day payment processing

Financial Structure Development

• Help to implement and refine new Chart of Accounts with SMN Bookkeeper focusing on clear reporting
• Collaborate with project leads (particularly David Lorimer for Galileo Commission) to understand financial structures and reporting requirements
• Develop project reference systems linking budgets, codes, and stakeholders across diverse activities
• Work on 2026 organisational budgets once foundational systems are established

Collaborative Team Support

• Work as peer consultant with bookkeeper Rhanna Lei Cariaga, supporting her professional development
• Support Director Alan Malby, General Manager Andrew Polson , and Company Secretary Catherine Coubrough-Smith in meeting Charity Commission compliance requirements
• Contribute to Board reporting through accurate financial documentation and analysis

Essential Qualifications and Experience:

• Accounting qualification (AAT, ACA, ACCA, CIMA) or significant equivalent practical experience
• Hands-on experience with payment processing, banking relationships, and invoice management
• Proven ability to work with complex organisational structures and multiple projects
• Experience with Xero or similar accounting software systems
• Strong relationship management skills for dealing with banks and financial institutions
• Collaborative working style with ability to support team development
• Practical problem-solving approach to operational challenges

Highly Desirable:

• Experience with charity/nonprofit financial management
• Knowledge of CAF banking and payment systems
• Understanding of UK Charity Commission requirements
• Experience in systems implementation and process improvement
• Familiarity with multi-project organisational structures

Working Arrangements:

• Flexible remote work with occasional video conferencing for team meetings
• Collaborative schedule coordinated with bookkeeper and General Manager
• Initial intensive period (10-20 hours/week) for systems implementation
• Sustainable ongoing commitment (7-10 hours/week) once foundations established
• Responsive availability for urgent financial matters and payment processing

Benefits:

• Collaborative team environment with opportunities for professional development
• Flexible working arrangements with remote work capability
• Meaningful work supporting innovative projects at the intersection of science, consciousness, and spirituality
• Financial systems development experience working with a UK charities context 

This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.

Key Responsibilities and Duties:

• Oversee day-to-day accounting and financial controls
• Prepare monthly management accounts, reports, and financial statements
• Responsible for development of management reporting

• Meeting regularly with budget holders to review financial performance and outstanding commitments.

• Manage payroll, tax returns, and financial reporting for funders

• Support the Business and Finance Director in preparing annual budgets and forecasts.
• Support the Business and Finance Director with the annual audit process

General Responsibilities:

• Access and work within Bild’s policies and procedures. 

• Attend internal cycle of team meetings relevant to this role. 

• Engage with line management, supervision (where appropriate) and appraisal process. 

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential. 

• Take responsibility for personal learning and development with support from line manager. 

• Work in a manner that facilitates equal opportunities and inclusion for all. 

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work. 

• Maintain health and safety and risk awareness for self and others across the organisation. 

• Undertake any other duties that Bild may require within the remit of this role. 

Community Action Redbridge is looking for a dynamic programme manager who can combine strategic thinking with practical delivery to strengthen VCSE sector capacity, amplify collective voice, and build equitable partnerships.

This is a pivotal leadership role at the heart of our vision for a fairer, more equitable borough, by supporting a vibrant and thriving VCSE sector. A strong, connected, and sustainable VCSE sector is essential to building resilient communities and driving lasting social change.

In this role, you will create the conditions in which VCSE organisations can do their best work :

•  supporting them to build their resilience and sustainability,
• raise awareness of their vital contribution,
• and ensure their collective insight and expertise influences local systems, policy, and practice.

The Sector Development Programme Manager will lead the design and delivery of a programme of support that strengthens, connects, and champions the local sector. They will oversee and enhance our existing offer while leading work to build the sector’s connective infrastructure.

This will include working collaboratively with our members to develop strong, inclusive networks that reflect their priorities, foster collaboration, peer support, and shared learning, and build a more unified and representative sector voice - ensuring that the insight and expertise of VCSE organisations meaningfully influence local systems, policy, and practice.

With a commitment to equity, collaboration, and community-led development, the Sector Development Programme Manager will work closely with partners, funders, and stakeholders to raise the profile of the local VCSE sector and advocate for the investment, recognition, and support it needs.

They will bring strategic leadership and programme management expertise, along with a deep understanding of the sector’s role in tackling inequalities and driving social change. Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion.

About Community Action Redbridge

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. We do this by:

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.
•  Supporting local people to drive change in their own communities, through social action, volunteering and active participation. ·
• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. This role will provide strategic leadership across multiple projects, ensuring they are well-managed, deliver impact, and reflect the strengths and priorities of Redbridge’s VCSE sector. Please share an example of when you have managed a complex programme - how did you use monitoring, evaluation, and learning to improve delivery, demonstrate impact?

2. This role will lead efforts to develop the sector development programme and secure funding for new and existing projects, as well as contributing to wider organisational fundraising efforts. Please share your experience of fundraising and diversifying income streams.

3. This role requires building trusted relationships and collaborating across sectors. Can you give an example of when you have brought partners together around a shared goal? How did you ensure the partnership was strengths-based, inclusive, and built shared ownership?

4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role?

Please submit your CV and covering letter by 11.59pm on Sunday 19th October.  

Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.

Are you a highly organised and skilled governance and executive support professional? 

The Royal College of Radiologists (RCR) are a medical charity looking for an Executive Officer, Clinical Radiology, who will play a pivotal role in supporting the Vice-President, Clinical Radiology and the wider governance function.

This is a varied and engaging role at the heart of the RCR, offering the opportunity to work closely with senior professionals, contribute to strategic decision-making, and support key governance activities including committee management and the College’s Annual General Meeting.

This is a fantastic opportunity for someone looking to build a career in governance or executive support. You’ll be part of a collaborative and supportive team, working for a respected professional body that makes a real difference in healthcare

What you will do:

• Provide high-level executive support to the Vice-President, Clinical Radiology.
• Coordinate Faculty Leadership Team meetings and follow up on actions.
• Manage governance processes for boards, committees, and working groups.
• Organise and support the College’s Annual General Meeting and Council meetings.
• Liaise with external partners and Special Interest Groups (SIGs).

What you will need:

• Strong administrative experience in a complex environment
• Proven experience managing and administering senior committees
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to take accurate minutes and manage multiple priorities

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme