General manager jobs

Job Purpose

Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.

This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.

We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.

As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.

Key Responsibilities

• Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
• Play a pivotal role in shaping the organisation's data and digital strategy.
• Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
• Take full ownership of the Gravity Forms to Donorfy Custom API integration.
• Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
• Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
• Possess a strong understanding of frontend and backend web technologies

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

 About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across South East London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

 Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

• This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times
• Expect to be on your feet during some events or sessions—it’s all part of the fun!

 Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

How to Apply

If you’re ready to help shape the futures of young people across South East London, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 November 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description 

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Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)

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Interested? Want to know more about the Charity? Check out our website.

​Eager to know more about the role?​ Have a look at the Job Description attached

​What’s in it for you?​ Check out our Benefits.

​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 19 November 2025.

​Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Job Title: Service Manager

Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 6 November 2025

Interview Date: 18 and 19 November 2025

Are you an experienced fundraiser ready to lead a motivated team and make a real difference?

We’re looking for an Area Manager to lead our Community Fundraising team across the South of England (Devon, Cornwall, Gloucestershire, Wiltshire, Oxfordshire, Dorset, Hampshire, Berkshire, Surrey, Sussex & Kent)

As an Area Manager, you’ll play a key role in driving income growth, supporting your team, and ensuring fundraising activity delivers the best possible results.

In this home-based role, you’ll work closely with colleagues across fundraising, partnerships and volunteering to strengthen local engagement and ensure our supporters feel valued and connected.

Key Responsibilities:

• Lead, develop and support your regional Community Fundraising team, ensuring they perform at their best and feel supported throughout their careers.
• Set and manage income targets, monitor progress and report key performance indicators to the Community Management Team.
• Work with your team to deliver annual operational plans that grow income and increase supporter retention.
• Collaborate with other Area Managers and the Community Marketing Manager to maintain consistency in stewardship, compliance, and fundraising processes across all regions.
• Partner with colleagues in Philanthropy, Corporate, Trusts, and Legacy teams to maximise opportunities within your region.
• Ensure all fundraising activity adheres to legislation, best practice guidelines and internal policies.
• Work with internal teams to coordinate marketing, event logistics, and the development of new fundraising products.

About You:

• Proven experience in community fundraising and achieving ambitious income targets.
• A skilled people manager with experience in coaching, developing and motivating teams.
• Strong relationship builder with excellent communication and collaboration skills.
• Confident in managing budgets and using data to monitor performance and guide decisions.
• Experienced in leading projects and delivering results on time.
• Flexible and able to work occasional evenings and weekends as required.
• Full, clean driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

If you thrive on achieving results through teamwork and collaboration, we’d love to hear from you. Join us as an Area Manager and help shape the future of community fundraising across the South of England — empowering local supporters to make an even greater impact.

Are you an experienced leader passionate about delivering social impact? Carers' Hub plays a vital role in Lambeth, ensuring that the borough's many unpaid carers get the crucial support they need.

Join our dynamic and dedicated Leadership Team as our Operations Manager for a 12-month maternity cover period. This pivotal role supports the Chief Executive Officer and acts as the engine room for the entire organisation, directly enabling us to meet the increasing needs of our carers.

Working closely with our Young Carers and Adult Carers Team Leaders, you will ensure the seamless and effective operation of our internal systems, processes, and people. This is a fast-paced and profoundly rewarding role with two core focuses:

1. Strategic Leadership & Compliance

• Supporting the CEO in the strategic leadership and management of Carers' Hub.

• Ensuring full legal and regulatory compliance across the charity.

• Developing and monitoring performance metrics to track and enhance service delivery.

• Playing a central role in the development of our services and support for unpaid carers.

2. Operational & People Management

• Overseeing the smooth running of all internal systems and office management functions.

• Implementing and maintaining robust, effective processes for a small but dynamic team.

• Developing and managing our staff, fostering a supportive and high-performing culture.

We are seeking an experienced individual with a demonstrable track record in:

• Operations and Office Management: Establishing and maintaining high-level operational efficiency.

• People Management: Proven ability to lead, mentor, and develop a dedicated team.

• Compliance and Governance: Experience ensuring organisations meet all legal and regulatory standards.

About Carers’ Hub: Our Mission

Our work is rooted in limiting the challenges—financial, educational, and emotional—that carers face. We achieve this through four essential workstreams:

• Raising awareness of carers.

• Influencing local policy through community engagement.

• Improving carer wellbeing.

• Connecting carers to each other, to support, and to training opportunities.

If you are looking for a role that offers significant responsibility, tangible impact, and a supportive team environment, we would love to hear from you.

We warmly welcome requests for informal chats to discuss the organisation and the role in more detail.

• For full details, including how to get in touch and apply, please see the Application Pack.

• Closing date: 9am Monday 27 October 2025

• Interview date: Tuesday 4 November 2025

Benefits Include:

• 25 days holiday plus Bank Holidays
• Birthday Leave
• Employee Assistance Programme – 24hr phone line for free confidential support
• Hybrid working (2 days working from home and 3 days in the office)

Are you ready to lead one of London’s most vibrant and award-winning arts venues? Union Chapel is seeking a dynamic Venue Manager to oversee our busy calendar of artistic and commercial events, ensuring every visitor leaves inspired, safe, and delighted. This is a unique opportunity to shape the experiences of thousands of guests, lead a passionate team, and drive the success of a venue at the heart of the community.

As Venue Manager, you will be at the helm of our operations, balancing the creative and practical aspects of running a busy venue. From high-profile concerts to community events, you’ll ensure every production runs smoothly, safely, and to the highest standard. You’ll lead a talented team including Visitor Engagement, Bar, and Front of House staff, fostering an environment of collaboration, continuous learning, and excellence in customer service.

Your role will encompass the full spectrum of venue management: coordinating event logistics, managing budgets, overseeing bar and catering operations, and ensuring compliance with health, safety, and licensing regulations. You will act as a key point of contact for clients and stakeholders, making sure their events are delivered flawlessly while maintaining Union Chapel’s reputation as a welcoming, inclusive, and inspiring space.

We’re looking for someone with proven experience in venue management or event leadership, ideally in a high-profile or arts-focused environment. Strong organisational skills, financial acumen, and the ability to motivate and develop teams are essential. Knowledge of licensing, bar operations, and venue management software is highly valued. Above all, you’ll bring a passion for the arts, community engagement, and creating exceptional visitor experiences.

This is a full-time position, requiring flexibility for evenings and weekends, with a salary of £40,000. Beyond operational excellence, the role offers the chance to contribute strategically to the future of Union Chapel, identifying opportunities for business development, audience growth, and continuous improvement of our venue operations.

At Union Chapel, you’ll join a team committed to arts, diversity, and community. You’ll have the autonomy to innovate, the responsibility to lead, and the satisfaction of seeing your efforts directly impact audiences and artists alike. This is more than a management role — it’s a chance to champion live arts, shape memorable events, and make a lasting mark on a beloved London institution.

If you thrive in a fast-paced, creative environment, have a track record of operational excellence, and want to lead a team in delivering world-class events, we’d love to hear from you. Apply today to become Union Chapel’s next Venue Manager and take centre stage in one of London’s most unique arts venues.

Job Title:    Community & Events Manager

Location:    Hemel Hempstead (Charity office), Watford, Hybrid where agreed.

Salary:   £34,000 FTE  DBS checks are required.

Job Type: Permanent

About us:

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.

About the role:

We are seeking a dynamic and organised Community and Events Manager to lead and grow Playskill’s community and events fundraising stream.  This role is vital to increasing awareness and generating income to support our services, through meaningful community engagement and events.

You will be responsible for managing and developing our annual events (including The Playskill Golf Day), introducing new local fundraising opportunities, and building relationships within community groups.  You will also line manage the Fundraising Officer, helping to support their contribution to the fundraising team.

Skills and Experience Required:

· Minimum 2 years experience in a similar role.

· Line management experience.

· Experience organising and delivering successful events.

· Strong relationships building and donor stewardship abilities.

· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection

· Computer literature, proficient in Microsoft Office.

· Good communication, empathy, numeracy, and administrative skills.

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  31st October 2025
Interview date: TBC

Interview location: Hemel Hempstead

DPP is recruiting a Fundraising Manager to lead on major donor and regular giving, as well as organise events. This is a new role within our team and would be well-suited to a fundraiser that is looking for a new challenge and to bring their experience and ideas to a small, passionate team.

Are you a fundraiser who is experienced in supporter acquisition?
We’re looking for a Supporter Recruitment Campaign Manager, who will attract new supporters to our work through innovative, creative campaigns.

What does this role do?
As Supporter Recruitment Campaign Manager, you’ll:

• Design and deliver supporter recruitment campaigns, through paper-based direct marketing, tv and telephone campaigns, collaborating with other teams and external stakeholders to attract new prospects to support our mission,
• Capture and monitor progress of campaigns, ensuring they remain relevant and engaging in order to maximise income,
• Analyse outcomes from campaigns, drawing key learnings to optimise future work,
• Manage relationships with internal teams and third-party agencies, who play a critical role in the delivery of campaigns.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need experience of supporter recruitment and building prospecting campaigns. To do this, you’ll need excellent communication skills, with the ability to creatively convey our message to new potential supporters, as well as a comprehensive knowledge of the supporter landscape. You’ll be a proactive problem solver, who enjoys collaborating with different stakeholders to get the job done. Knowledge of GDPR is essential, as well as a commitment to the aims and objectives of Dogs Trust.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We are looking for an ambitious Account Manager to lead the relationships with some of our most prestigious corporate and charity clients, including our largest event series, the Macmillan Mighty Hikes. This is a fantastic opportunity to join a leading sports events company and to rapidly progress as Threshold continues to grow. 

We’ll be asking you to do this

• With the guidance of a Senior Account Director, lead a portfolio of bespoke sports events for some of the UK’s biggest corporate and charity brands
• Build close relationships with a number of clients simultaneously, earning the trust of stakeholders to develop the accounts towards renewal
• Maintain momentum with both internal and client teams, creating project timelines and weekly meetings (drawing up agendas and managing follow up actions to completion)
• Plan and execute the participant journey, managing the online registration system, inbox traffic, copy writing of email comms and creating event guides
• Support the creation of event branding (from brief to production to delivery)
• Process and transfer participant data to relevant parties ensuring GDPR compliance
• Shaping, presenting and managing budgets for additional activation plans that meet client objectives
• Create live event documents e.g. master schedules, info desk and crew briefing sheets
• On-site event management of the client relationship and front of house registration and info desk areas and crews
• Co-ordinate event debrief meetings and prepare final evaluation reports

Ideally, you’ll have

• 3+ years experience in a similar role (charities, events, mass participation sports)
• Proof of managing multiple stakeholders and driving projects forward
• Top class account management skills
• Solution driven
• Meticulous attention to detail and confident on Excel
• A proactive attitude, confident and motivated
• Experience in spinning lots of plates with brilliant time management

Skills that will help you succeed:

• Flexible and adaptable
• Able to work independently and know when to escalate
• Super friendly and a good listener
• Exceptionally organized with clear and concise communication (verbally and written)

The package and other great stuff

SALARY: £32k to £38k per annum, dependent on experience

BONUSES: Potential for performance and company-related bonuses

HOLIDAY: 28 days (inc. bank holidays) plus time off between Christmas and New Year

PENSION: 5% employer contribution

WE LIKE TO KEEP PEOPLE HEALTHY

• Vitality Healthcare which includes:
• Discounted Apple Watch if you keep active regularly
• Up to 50% off a pair of trainers every year and free annual health checks
• Subsidised gym membership, free coffees and cinema tickets
• £250 challenge fund each year to put towards a challenge of your choosing
• Free entry into Threshold events and discounts for friends and family
• 1 additional day off for every weekend day worked on an event
• Free boot camps, Pilates, Yoga and afternoon energisers led by other Thresholdians
• Flexible time during the day to exercise or take time out
• Option to buy additional holiday at a discounted rate
• Free fruit and other treats in the office (and a well-stocked free bar)

WE LIKE BEING SOCIAL

• Annual 3-day business planning and celebration trip (fully funded)
• Programme of activity throughout the year from beach cleaning to tennis club to more active pursuits
• Regular catch-ups in the pub to put the world to rights
• Fun, welcoming and lively environment in a bright and social office

WE LIKE TO KEEP LEARNING

• Training from the best in the industry by working with an award-winning team
• Internal training sessions e.g. sales techniques, presentation, negotiation

WE LIKE TO GIVE BACK

• 5yr & 10yr long service rewards with additional annual leave and adventure funding
• Match Funding of up to £100 for any fundraising challenges you take on
• Volunteering days available each year upon request

FLEXIBLE HOURS: 9-5 pm core hours with option of early or late starts

TERM: Full-time contract, 5 days per week but open to suggestions subject to personal circumstance

LOCATION: Brighton office-based with potential for some remote working up to 2 days per week

START DATE: ASAP

Director

Overview

At our sanctuary (Finsbury Park, North London) for those in suicidal crisis, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical, family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and staff team support an opportunity for the revival of hope and resilience.

Our values - trust, respect, openness, empathy, non-judgement, equity - are paramount in all our thoughts and actions.

The Role and Responsibilities

The role of “The Director” is to lead the charity ‘hands-on’ in the delivery of its unique 24/7 crisis service, to be responsible for the charity’s business functions, and to build and sustain a culture of relationships with staff, volunteers, funders, and other stakeholders that exemplify Maytree’s values day to day.

A full-time position requiring visibility and some flexibility of hours to accommodate evening or weekend events, and occasional gaps in cover.

Responsibilities as "The Director" ;

• Report and be accountable to the Co-Chairs and Trustees.
• Collaborate with Co-Chairs in formulation of strategy and business plans/goals.
• Take ownership of the Maytree model as established by the Trustees, in collaboration with the staff team of Lead Befrienders.
• Responsible for delivery of the model including its culture and values, and for commitment and achievement of goals.
• Lead and manage the day-to-day operational team of “Lead Befrienders”, overseeing their responsibilities for referrals, assessments, and befriending of guests, and their guidance and support of Volunteer Befrienders. This includes oversight of reflective practice and professional supervision.
• Responsible for managing house administration, volunteer resources, fundraising, finance, IT support, media/external relations, and the recruitment of appropriate staff where necessary.

Person specification

Essential

• Passionate commitment to and understanding of Maytree’s model, its vision, culture and values.
• Resilient and resourceful, comfortable to take, hold and contain risk.
• Prior training in a mental health profession and/or significant experience as a volunteer working with/befriending the suicidal.
• Natural qualities of compassion, empathy, calm, containment; a good listener.
• General management experience covering business functions.
• Leadership skills: team player, collaborative style of trust, openness, support.
• Excellent communication skills in multiple contexts, e.g. with funders, referral partners, external events.

Desirable

• Qualification in psychotherapy, psychoanalytic understanding, or some academic background and interest in mental health.
• Experience in working with, training and supervising volunteers.
• Corporate Governance.
• Fundraising.
• Established networks in suicide prevention, NHS, third sector, funders.
• Experience addressing audiences at conferences, media, and fundraising events.

We encourage applications from the BAME and LGBTQ+ communities and are committed to fostering a diverse and inclusive environment.

# Director # Strategic Director # Mental Health # Suicide Prevention

Prospectus are delighted to be working with our client and supporting them with the recruitment of a new Governance Manager role.

The body is a membership association that represents the collective ambition of South Bank's leading businesses, cultural and arts organisations, social enterprises, landowners, developers, public agencies, and education providers.

Everything the organisation does centres on their vision of working together for a better London South Bank for all. The organisation have a remit to regenerate, manage, and promote South Bank and represent the interests of residents, students, workers, businesses, and visitors.

This role is available on a permanent contract and full-time basis (35 hours a week). There are very flexible working arrangements on offer for this role, however an expectation to be in the London Waterloo office for Board/Committee/Team meetings. The salary for this role is £40,500.

Within this role you will report to the Chief Operating Officer, and lead and coordinate all governance responsibilities and company secretarial functions for the organisation's Board and its Members’ Council, South Bank BID, and work closely with the Company Secretary for Jubilee Gardens Trust.

You will lead and coordinate meetings, this will include scheduling, agenda preparation, minute-taking, and follow-ups. You will manage statutory filings and compliance processes with Companies House, Charity Commission, and other regulators. You will maintain accurate governance records, policies, and filing systems in line with GDPR and audit requirements. You will support onboarding, training, and governance advice for Trustees, Directors, and Council members. You will oversee and improve governance frameworks, ensuring consistent templates, systems, and best practice. You will provide support with health and safety governance, risk registers, and insurance renewals in collaboration with internal teams. You will play a key role in coordinating governance reviews, policy updates, and supporting continuous improvement across governance and compliance functions.

You will be educated to degree level or have equivalent professional experience. You will have relevant knowledge of company and/or charity law, GDPR, and ESG reporting. You will have proven experience supporting Boards and Committees, in either the commercial or not for profit sectors. You will have a strong understanding of governance and statutory compliance requirements (Companies House and Charity Commission). 

You will have experience of coordinating board papers, preparing agendas, and minute-taking. You will have the ability to manage confidential and sensitive information with discretion. You will have experience liaising with auditors, brokers, and external stakeholders including Board members, directors and trustees. You will have some experience supporting policy development and governance training initiatives. You will also have excellent organisational skills with the ability to manage multiple priorities.

Desirably, you will be proficient in Microsoft Office, CRM database, and document management.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Job Title: Service Manager

Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)  
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.

The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 November 2025

Interview Date: 14 November 2025