General Volunteers Jobs in Home Based

What you do  

Main purpose of post 

This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work.  It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions.  You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.

You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire. 

This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.

Key Responsibilities  

· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.

· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.

· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.

· To create new individual giving income opportunities, including introducing a charity lottery.

· Review and evaluate campaigns against income and impact success factors and implement improvements.

· Maximise all gift aid opportunities within the agreed audiences.

· Be responsible for an income target of a minimum of £300,000 per annum.

· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.

· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.

Utilise digital methods and platforms for new donor acquisition

· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.

· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.

· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).

· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.

· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.

· Ability and willingness to travel throughout the region to attend charity fundraising events.

· Able to work flexibly, including occasionally working in the evenings and at weekends.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

 About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team

· You will have excellent communication skills (both written and oral)

· Able to manage your own workload and priorities to agreed deadlines

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues, working in a professional manner at all times

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity

The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.

The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.

TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.

The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.

This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.

Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.

In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.

Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.

* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.

* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.

We are The Conservation Volunteers.

Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.

Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.

The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.

The outcomes of our work:

· Environment: Green spaces are created, protected and improved, for nature and for people.

· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.

· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.

· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.

Join in, feel good.

We are looking for Volunteer Coordinator to be responsible for overseeing our volunteer programme

Key duties will include;

Recruiting volunteers through a variety of job boards, community pages and platforms.

Arranging and carrying out interviews with potential volunteers to assess the value and contribution they could offer the charity.

Carrying out new volunteer inductions to ensure they are confident and competent to deliver their responsibilities as a UCARE volunteer.

Supporting the continued development of existing volunteers

Maintaining accurate volunteer records to monitor training, development and performance.

Working with UCARE colleagues to ensure we have an engaged pool of volunteers that meets the resource needs of the charity.

Coordinate awareness events such as stalls, talks and workshops to build awareness within the Oxfordshire community of the mission of the charity.

Work collaboratively with other service providers and charities to maximise the impact of the charity for its beneficiaries.

We recognise that talking about Cancer can be difficult. During our induction we will provide you with all the tools you need to be successful in your new role, this includes;

Full training and resources to communicate our message to others and volunteers.

Tools to deliver effective presentations

Training on Cancer awareness to ensure you can communicate this effectively, this could include;

o How people can reduce their risk of getting cancer

o Help people understand the importance of spotting cancer early

o Appreciate and address the fears and barriers faced by people when talking about cancer

o How to have effective, supportive conversations about cancer and health

o Understand the impact health inequalities can have on cancer outcomes

o Encourage people to take positive action for their health, and see their doctor with any concerns

o Understanding how to offer support, provide signposting and guidance when working within the community and alongside our volunteers.

About you

We are looking for a Volunteer Coordinator who is compassionate, friendly, sensitive and have a sensible approach, able to demonstrate responsibility, reliability and integrity.

Highly motivated and enthusiastic, strong organisational skills and confident in their own judgement, we would like someone who takes initiative but will ask for help or advice if needed and has the passion to share our mission.

Who we are: 

We all want to know where we’re from, to solve the mysteries of our past, to connect with people whose lives lead to ours, to feel as they felt, and to wonder what we would have done in their place.

The Society of Genealogists is an educational charity founded in 1911, and is the custodian of an extensive and exciting collection of diverse historical and modern physical and digital records. We have a unique purpose: to help people discover their place in history. We preserve the records of everyday lives and make them available to anyone wanting to understand where they’ve come from - grassroots sources,rich data of unlikely origin, exceptional assets that capture the unfolding, unofficial history of us all.
 
Benefits: 

• Opportunity to work with a warm and friendly team of volunteers and staff 

• Twenty-five days of annual leave pro rata per annum, as well as Bank Holidays

• Contribution towards eyecare costs 

• Access to member benefits of the Society of Genealogists 

• Pension scheme 

Location: Based at our Research Hub in the heart of London, 40 Wharf Road, N1 7GS  The role requires on-site office work, although there is some flexibility for working from home. 

Purpose:  

You will be an integral part of our team, bringing together our professional staff with our immensely valuable and experienced volunteers. You will engage with our existing volunteer team, recruit new volunteers for various opportunities within the charity, and match people with volunteer activities as they arise, making sure that volunteers have fulfilling and purposeful projects to work on. 

Key accountabilities:

• Maintain register of volunteers in Outlook and One Drive in compliance with GDPR

• Ensure that volunteers are engaged in meaningful duties directly related to the objectives of the Society 

• Respond to requests from staff for volunteer engagement in particular activities (e.g. poll books indexing, library inventory, magazine content)

• Organise occasional Zoom training sessions for projects and maintain organic resources and procedures 

• Liaise with proofreaders in the development and maintenance of indexing guidelines 

• Allocate, distribute and collect project work and arrange proofreading 

• Maintain volunteer page of our website and volunteer forms 

• Supply brief text to magazine and newsletter to encourage volunteering 

• Write and publish occasional articles for the website about particular categories of volunteer work 

• Monitor and maintain volunteer forum

• Write and distribute volunteer e-newsletter 

• Write text for newsletter about volunteer achievements and engagement 

• Provide statistics and notes on volunteer achievements in the Dispatch e-newsletter 

Background and experience:

Essential 

• Excellent communication and interpersonal skills 

• Good presentation and training skills 

• Good time management and organisational skills 

• Good multi-tasking skills with the ability to deal with and prioritise multiple requests. 

• Personable, with the ability to form different relationships and demonstrated ability to enthuse others 

• Preparedness to be flexible and a commitment to team work 

• Knowledge of issues affecting volunteers 

• Excellent computer skills; experience using dropbox and OneDrive

• Strength in problem solving and the ability to maximise limited resources

• Ability to resolve problems/issues tactfully and effectively 

• Experience of volunteer coordination

Desirable 

• Experience writing newsletters and reports.

• Experience working and updating forums 

• Experience writing newsletters and reports

Volunteers and Support Administrator
£21,000 p.a. + benefits
35 hours a week, Monday - Friday
Permanent
100 Berkshire Place, Winnersh, Wokingham RG41 5RD
Closing 6th May at midnight

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

About the role:

As the Volunteers and Support Administrator you will provide efficient administration to our support services and volunteer team. You will also undertake any admin duties involved with running the Colostomy UK office and support other members of the team. You will be answering and re-directing incoming calls on our stoma helpline. You won’t be providing support to callers; however you will need to have an empathetic approach whilst explaining that you will arrange a support call back from one of our volunteers. You will action calls that come through on our admin line and manage our central email inbox, ensuring requests are actioned promptly. You will organise volunteer rotas, help with onboarding our volunteers and organise incoming and outgoing post. The postholder will take minutes at meetings, ensure the office is kept tidy and co-ordinate stock delivery for events and exhibitions.

Our ideal candidate:

The ideal candidate for this position is organized, efficient, and reliable, capable of managing multiple tasks concurrently. They will possess excellent customer care skills, demonstrating a professional and empathetic telephone manner. Attention to detail is vital, along with strong time management abilities. The successful post holder will have effective verbal and written communication skills, coupled with proficiency in Microsoft programs and accurate data entry. While prior administration experience is preferred, it is not mandatory.

Core role responsibilities

• To provide comprehensive administration to our support services and volunteer team, including the rest of the Colostomy UK team. To ensure the smooth running of office operations.
• Answering and re-directing incoming calls on our helpline and admin line, arranging support call backs from our team of volunteers with lived experience.
• Manage the hello@ inbox, ensuring that all requests are actioned in a timely manner.
• Organise the volunteer rotas
• Support our Volunteers Manager with the administration of onboarding, supporting, and training volunteers, including conducting DBS and reference checks.
• Manage our incoming and outgoing post, inclusive of couriers and sending out literature orders.
• Co-ordinating the delivery of event stock for open days/ exhibitions.
• Take minutes at meetings.
• Represent the charity at occasional events and travel for other business purposes

The job pack includes the full job description and person specification.

We have a range of benefits that we offer our team, these include:

· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

·        Increased annual leave allowance based on length of service, up to 30 days 

· Season ticket loan

· 5% contribution to pension scheme

· An extra day holiday for your birthday and one day off a year to volunteer

· Training and development opportunities to support your learning and growth

· Fresh fruit in the office

·Free on-site parking

Tutor The Nation (TTN) is looking for a new team member to lead their school partnerships and help grow our rapidly expanding charity. We are looking for someone who can manage our relationships with schools, overseeing the matching process of our pupils and volunteer tutors, as well as supporting other aspects of the day to day running of the charity.

Our Director of School and Pupil Partnerships will spend the majority of their time matching our pupils with a suitable volunteer for online tutoring, managing existing and new school partnerships, and pushing for growth. They will also be the Designated Safeguarding Lead for the charity, and have influence in ongoing safeguarding, pupil, and school policies moving forwards.

Alongside matching and growth work, the Director of School and Pupil Partnerships will also be supporting our wider team, working closely with our Executive to support the trustees.

Details

• Permanent, full-time (40 hours/week)
• Hybrid, 3 days a week in office in central London

Responsibilities

• Managing TTN’s existing school partnerships and forging new ones.
• Managing our tutor-pupil matching phases by supporting sign ups.
• Sole responsibility for matching our pupils with their tutors.
• Working closely with our team to solve any problems between pairs and reacting quickly and flexibly to situations.
• Designated Safeguarding Lead for the charity - responding to any safeguarding concerns quickly with our trustee for safeguarding and supporting any new safeguarding policies.
• Onboarding new TTN pupils.
• Monitoring of charity numbers in regards to schools and pupils.
• Support the Executive in working with the board of trustees, including but not limited to minute taking in board meetings.
• General volunteer recruitment and onboarding support.
• General team support and input into the ongoing strategy and future of TTN.

Desirable criteria

• Excellent time management and organisational skills.
• Strong communication and relationship building skills.
• Eye for detail.
• Strong problem solving skills and an ability to stay calm under pressure.
• Ability to use initiative to find solutions.
• Knowledge or experience of safeguarding and related issues.
• Willingness to go ‘above and beyond’ for the charity.
• An active interest in tutoring, social mobility, and education.
• An appreciation of the wide array of support a disadvantaged student needs to thrive (including appreciation gained through lived experience).

Benefits and Working provision

• 25 days base holiday allowance plus bank holidays. This will increase to 28 days after 2 years at the charity.
• A day off for your birthday.
• Flexible arrangements around Christmas for office closure.

Application process

1. CV and Application Form Review
2. First round interviews (anticipated w/c 17th June)
3. Second round interviews (anticipated w/c 24th June)

Full time, 35 hours per week

Fixed Term Contract - Two Years

Grade EL, Salary £37,332.78 per annum  

Location: London (Hybrid working, with minimum 2 days per week in the office)

Closing date: Monday 06 May 2024

Interview date: Week commencing 13 May 2024

Around 50 million people are helped by GPs and their teams every year. Can you help us ensure that their voice is heard loud and clear?

General practice is the cornerstone of the NHS, but GPs are feeling the pressure like never before. As the professional membership body for family doctors, we represent GPs on the issues that matter most to them – and their patients.

We are looking for someone with experience of working with patients to help us gain insights to improve patient care and more effectively communicate with patients.

If this sounds like you, why not join us?

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a great working environment.

To apply, please apply directly via the RCGP Vacancies page, by providing both your CV and a covering letter/statement.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                             'Building a sustainable future for general practice'

The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.

The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.

The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.

You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals.  You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.

You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team.  You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.  

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

Overview

The National Paralympic Heritage Trust (NPHT) has embarked on a new exciting five-year strategy – ‘Becoming Seamlessly Inclusive 2023-2028’. To help us on this journey, this is an exciting opportunity to join our team as the Trust’s ‘Volunteer and Trainee Support Officer’, a key role within our organisation. We are looking for someone who would enjoy supporting our volunteers and trainees and who can demonstrate good administration skills.

The NPHT is a young dynamic and diverse organisation and a leader in accessible heritage. Over our first five years we have engaged with over half a million people with the ambition to reach a million over the next five years, with support from several major heritage funders including the Arts Council England (as an NPO), National Lottery Heritage Fund, Rothschild Foundation, Museums Association Esmee Fairbairn, Wolfson Foundation, Art Fund and Garfield Weston.

Background

The NPHT was formed in 2015 with the core purpose to ‘enlighten and inspire future generations by celebrating, cherishing and bringing the Paralympic heritage and its stories of human endeavour to life’ and in doing so, to challenge negative perceptions of disability. Our purpose is to celebrate, cherish and bring the heritage to life, in a compelling and evocative way, securing a legacy, feeding a growing public interest since London 2012, changing attitudes, and instilling national pride.

In our role as caretakers of one of the World’s most important disability history collections, the Paralympic movement, we aim to become, and help others become seamlessly inclusive. From 2023 to 2028 for every £2 we spend, we aim to positively broaden somebody’s understanding of disability and transcend heritage access.

In our first 5 years 2017 to 2022 we have reached over half a million people across the UK, and overseas (over 50% of our website visitors are from abroad representing 195 different nations), establishing an accredited museum and collection of international importance.  Our learning programmes and digital engagement are recognised as providing ground-breaking access to D/deaf and disabled audiences.

Our purpose and moral responsibility is to continue to bring this unique British heritage to life, building awareness of Paralympic history, sport and the individuals involved in its development.

We seek to do this in a compelling and evocative way that pushes the boundaries of access for all, changing attitudes, serving national inclusion agendas, and instilling national pride.

The NPHT is a registered Charity 1165416.

The founding partners are the British Paralympic Association, WheelPower – British Wheelchair Sport and Buckinghamshire Council.

Role of the Volunteer and Trainee Support Officer:

1. Overall

1.1 To support and develop the volunteer and work placement programmes.

1.2 To practically support two of our trainees with neurodiversity.

2. Key Responsibilities

2.1 To oversee the volunteer programme with support from the Head of Programmes.

2.2 To manage the ‘access to work’ programmes.

2.3 To act as a work coach to the trainees, helping them deliver their work plans.

2.4 To support the ‘Learning Manager and Collections Engagement Officer’ with the provision of volunteers for their programmes of work.

2.5 To support the work placement’s programme and individuals completing them, by planning out the work in liaison across the team and helping the ‘Head of Programmes’ carry out the work.

2.6 To support the Trust’s community liaison.

2.7 To support other programmes of work as directed.

3. Meetings and reporting

3.1 The ‘Volunteer and Trainee Support Officer’will be employed by the National Paralympic Heritage Trust and be responsible to the Board of Trustees.

3.2 The ‘Volunteer and Trainee Support Officer’ will report to, be managed and supported by the ‘Head of Programmes’.

3.3 The ‘Volunteer and Trainee Support Officer will have monthly meetings with the ‘Head of Programmes reporting on progress and raising any areas of concern.

4. Period of Contract

4.1 May 2024 to the end of April 2026.

5. Contract fee/Pay

5.1 The proposed fee is £25,000 a year pro-rata - three days a week (24 hours).

5.2 In addition to the payment outlined above the ‘Volunteer and Trainee Support Officer’ will be paid reasonable agreed expenses incurred subject to the supply of receipts/travel expense claim. The post holder will also be eligible for a stakeholder pension.

6. Indemnity

Insurance is covered by the NPHT.

7. Skills and Qualifications

Essential:

o Must be a people focused person.

o Have excellent interpersonal, organisational and communication skills.

o Need a good eye for detail.

o A proven ability to work in a collaborative manner.

o Be an excellent communicator.

o Be highly self-motivated.

o Have experience of engaging with communities.

Desirable:

o Have experience/empathy to disability and neurodiversity.

o Have an interest in sport.

o Have an understanding of/or interest in the Paralympics.

Your application and the recruitment process

In order to apply you should submit:

· An up-to-date CV which shows your full career history – we recommend that this is no longer than two pages.

· A supporting statement explaining why you are interested in this role detailing how you meet the skills we are seeking – we recommend that this is no longer than two pages.

Or you can make your application using alternative formats suited to your needs including a film (no longer than 10 minutes), an audio recording (no longer than 10 minutes) or a collage (up to 4 pages).

We implement the Guaranteed Interview Scheme for Disabled People.  This means we will guarantee to interview all applicants who both declare their disability and meet the essential criteria for a vacant post.

Closing Date - Applications should be received by 5pm on Monday 29th April 2024.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

You will receive an acknowledgement and we suggest that if you don’t receive this you should contact us to confirm your application has arrived.

Interviews will take place at the beginning of May for which we can make adjustments according to your needs.

We very much see these as a two-way opportunity for us to find out more about each other and there will be an opportunity for you to meet members of the Trust staff.

Please do contact us if you wish to have an informal discussion about the role/organisation or if you have any other questions to help you decide whether to apply.

Job Title: Admin/Customer Services

Reports To: CEO

Main Purpose of Job

To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.

Main Responsibilities

1. Serving customers, dealing with enquiries, arranging delivery when necessary
2. Processing cash, card and other customer payments 
3. Arranging for approved donations of furniture to be collected
4. Handling product returns and payment refund requests
5. Helping with movement, inventory and presentation of stock in the warehouse
6. To assist in the movement of stock by road transport, including van driving. 
7. To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
8. To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
9. Work flexibly and to be prepared to contribute to all areas of work in the organisation
10. Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
11. To undertake any other reasonable tasks as deemed necessary by the CEO
12. To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
13. To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa

Other Requirements

• Adhere to Sofa’s Health and Safety Policy
• Work flexibly throughout the week excluding Sundays
• Attend occasional meetings

The Campaign Coordinator will deliver a campaign strategy immediately before and after the General Election. You will lead local community teams who want to end the need for food banks, to get local Prospective Parliamentary Candidates to commit to prioritising the problem of people going without essentials if they are elected, and to acknowledge that that must involve a strengthened social security system.

This Cambridge City Foodbank (CCFb) role is funded by Trussell Trust as part of their General Election strategy, and you will be part of a network of Campaign Coordinators around the UK doing this work.

Responsibilities of Campaign Coordinator:

To build trusted relationships within CCFb and other food banks before, during and after the UK General Election. You will work with food banks across the Cambridgeshire & Peterboorough Combined Authority to build a team and coordinate campaign activity.

To create and support campaigns teams of community volunteers. You will have 1-2-1s with food bank staff, volunteers, partner organisations and stakeholders in each community to build support bases and get people to take part in campaign actions.

To lead community outreach including door-knocking sessions. You will door knock with your community campaign team to drum up support for the campaign, provide members of the public literature on food bank use in their local community, and invite people to their local hustings.

To support local campaigns teams to engage with Prospective Parliamentary Candidates, including organising local hustings. You will ensure that your community campaign teams: attend national Trussell Trust webinars, receive national guidance on how to approach Prospective Parliamentary Candidates, understand the Trussell Trust legal General Election guidance, understand the logistics of organising a hustings, ensure that the hustings is as accessible as possible and ensure that the voices of people with lived experience are heard through the hustings.

To deliver the local campaigning strategy working with CCFb and other food bank staff, volunteers, visitors and social supermarket members. You will set objectives for the campaign, monitor progress and evaluate impact.

To work with the Organising and Local Mobilisation strategy of CCFb and engage with the training and support on offer, including work with other Campaign Coordinators in the Trussell Trust network  
 

Person Specification

       Experience and knowledge:

• Experience of campaigning or organising to achieve a change.
• Experience working alongside people with lived experience of poverty.
• Experience facilitating groups and organising engaging group activities.
• Experience influencing local decision makers.
• Knowledge of the UK political system.
• Knowledge of anti-poverty organisations across the Cambridgeshire and Peterborough Combined Authority.
• Good project management skills, and the ability to manage and motivate volunteers.
• Willingness to travel across the Combined Authority area as required. 

       Behaviours and competencies:

• Excellent interpersonal skills and ability to build relationships and gain trust of people with lived experience of poverty and using food banks.
• Confident in communicating and, able to seek and balance a range of views and stakeholders, influencing where required.
• Politically minded, with an understanding of charities’ obligations to be political independent.
• Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.

About Cambridge City Foodbank

Our vision is a UK without the need for Foodbanks. We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.

For Age UK Westminster, the Befriending Service is one of its most important services tackling loneliness and isolation for older people in our community. This role would suit anyone who would like to play a key part in further developing a well-established service that makes a real difference to its community.

Excellent people skills, a strong initiative, and effective communications are required for this role, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. While supported by the Wellbeing & Connections Coordinator, the ideal candidate for this position will be self-motivated and enjoy a certain amount of autonomy.

The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory DBS check and references.