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Giving services customer support jobs in bracknell, bracknell forest

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Top job
League Against Cruel Sports, Godalming, Surrey (Hybrid)
Up to £14,285 ( £25k pro-rata), plus 8% employer pension contribution
Are you passionate about animal welfare and love delivering excellent customer service?
Posted 4 days ago Apply Now
Top job
Molly Rose Foundation, Remote
£28,000 - £30,000 per year
Join Molly Rose Foundation as our new Supporter Care Officer and help to create change and save young lives.
Posted 3 days ago Apply Now
Top job
Compassion UK, Fleet, Hampshire (On-site)
£29,650 per year
Collaborate across departments, coordinate group & individual sponsor visits & ensure every journey runs smoothly, safely & with excellence!
Posted 3 days ago
Top job
Better Story, Remote
£27,500 per year
We help charities grow by providing first-class fundraising and communications services. Join us!
Posted 1 day ago Apply Now
Family Fund, Remote
£36,399 - £40,443 per year
We are looking for two Corporate Partnership Managers to help us make a difference to even more families who need our support.
Posted 2 days ago
Children Not Numbers, Remote
£18 per hour (outside IR35)
Posted 2 weeks ago Apply Now
Guildford Cathedral, Guildford, Surrey (Hybrid)
£69,000 (FTE)
Posted 2 weeks ago
Closing tomorrow
The Guide Dogs for the Blind Association, England (Hybrid)
£24,000 - £26,000 per year plus excellent benefits
To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience.
Posted 1 week ago
Inclusion Barnet, Remote
£30,000 per year pro rata, actual £24,000 per year
Do you have lived experience of disability, which could include mental health issues or neurodivergence? Are you a confident caseworker?
Posted 1 week ago Apply Now
Compassion in World Farming International, Godalming, England (Hybrid)
£30000 per annum
Posted 3 days ago
Surviving Economic Abuse, Remote
£60,000 to £65,000 per year
Come and be part of a mission to save lives & end economic abuse forever! CEO Fundraising background. Realistic ambitions. Track record.
Posted 5 days ago Apply Now
Page 1 of 3
Godalming, Surrey (Hybrid) 17.06 miles
Up to £14,285 ( £25k pro-rata), plus 8% employer pension contribution
Part-time (20 hours per week – flexible options available)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.

At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for two Supporter Services Assistants to join our friendly and committed Fundraising team.

This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.

You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.

Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.

Key responsibilities:

· Responding to supporter enquiries by phone, email and post

· Processing donations and setting up direct debits

· Maintaining and updating supporter records using our CRM system

· Sending thank you letters and supporter communications

· Supporting data imports, exports and database hygiene

· Handling supporter complaints with care and professionalism

What we’re looking for:

· Experience in customer or supporter care

· Excellent written and verbal communication skills

· Confidence using databases and Microsoft Office

· Strong attention to detail and a high level of accuracy

· Empathy for supporters and a commitment to our cause

· A calm, friendly and solutions-focused approach

Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.

Why join us?

You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.

We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.

Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.

Most importantly, working at the League gives you the opportunity to make a real difference for animals. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

Part-time (20 hours per week – flexible options available)
Hybrid – 1 day per week in Godalming, Surrey

Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV, a covering letter and your preferred days to work the 20 hours. Together, we can redefine what is acceptable and create a better world for animals.

Application resources
Posted by
League Against Cruel Sports View profile Organisation type Registered Charity Company size 51 - 100
Posted on: Tuesday, 15 July 2025
Closing date: 14 August 2025 at 23:30
Tags: Administration, Fundraising, Customer Service, Customer support, Data Entry, Direct / Supporters