5 Giving services customer support jobs near Bracknell, Bracknell Forest

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Top job
The Guide Dogs for the Blind Association
RG7, Reading 13.15 miles
£27,472 - £29,091 per year
This is an exciting opportunity to join Guide Dogs as a Data Selections & Insight Analyst in our Fundraising team.

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Look Ahead Care Support and Housing
Richmond Upon Thames 18.51 miles
Up to £22360 per annum + benefits
The Guide Dogs for the Blind Association
RG7, Reading 13.15 miles
£21,568 per year
This is a fantastic opportunity to join Guide Dogs as a Supporter Care Advisor in our central Fundraising team.
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RG7, Reading 13.15 miles
£27,472 - £29,091 per year
Contract, Full-time
Job description

Interviews: 8th and 9th April

The Data Selections Insight Analyst helps people with sight loss to live the life they choose by delivering all data selections for fundraising and marketing communications activity across the organisation, as part of the Data team.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate profile

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Proven relevant experience in direct marketing
• Proven experience of working with a CRM system of at least 3 million records and good understanding of relational databases
• Demonstratable good negotiation skills and be authoritative and persuasive in presenting technical data to a non-technical audience
• Proven applied knowledge of data management and relational database structures
• Knowledge of SQL and advanced MS Office skills in particular Access, Excel and Power BI.

Desirable

• Industry qualification with the DMA or the IDM.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Additional documents
Job Description and Person Specification (.docx)
Candidate Pack (.pdf)
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More about The Guide Dogs for the Blind Association
About
The Guide Dogs for the Blind Association

Working at Guide Dogs is much more than just a job. Through the values that guide our work we make a real difference, and change lives. We are ... Read more

Posted on: 03 March 2021
Closing date: 22 March 2021
Job ref: 000015
Tags: Fundraising

The client requests no contact from agencies or media sales.

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