Global solutions it project manager jobs

The Website Development Project Manager is primarily responsible for the end-to-end delivery of the major website development project, a core part of the Digital, Data, and Technology (DDT) transformation activity. This strategic project is key to implementing the 10-year organisational strategy, ARUK: Towards a Cure. The post holder will manage the full project lifecycle, from planning and execution through to embedding the new platform, ensuring the project is delivered on time, to scope, and to a high standard.

This is a 18-month FTC

Key Responsibilities:

Project Management – Website Development

· Work with internal teams and external digital agencies/third parties to develop a flexible project plan for the Website Development Project that is adaptable to unexpected changes; manage these changes effectively through appropriate stakeholder management and risk planning.

· Proactively build and maintain strong relationships with project team members, internal stakeholders, and third parties, to foster collaboration and drive the successful delivery of the website development project.

· Drive and monitor project progress against timelines using appropriate project management tools (e.g. Excel, Smartsheet, MS Projects or similar), and ensure stakeholders are updated at key checkpoints; ensure roles and responsibilities are clearly defined and understood from the start.

· Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context; demonstrate accountability by escalating project risks via appropriate and agreed channels, as required.

· Support the Senior Website Development Manager with effective decision-making, budget management, and management of dependencies with other digital or organisational workstreams.

· At the end of the project, conduct project closure and review sessions to capture successes and learnings and help ensure project outcomes and the new platform are effectively embedded into business-as-usual (BAU).

Stakeholder Management and Collaboration

· Lead on the development of a stakeholder management plan for the Website Development Project, ensuring it is tailored and maintained throughout the project lifecycle.

· Liaise on a regular basis with ARUK’s central Projects & Programmes team, ensuring project plans and approach align with ARUK’s project management approach.

· Work with the Senior DDT Programme Manager to ensure plans and reporting are set up and delivered in line with the wider DDT programme requirements. Build strong professional relationships, trust, and inspire confidence with stakeholders at all levels.

Project Management Best Practice

· Adopt and apply appropriate project management methodologies to suit the nature of the website development project.

· Contribute to the facilitation of project management best practise within the Digital Engagement Team.

Knowledge, skills and experience needed:

· Proven experience managing key, strategic projects including allocating tasks and managing risks, decisions, and changes.

· Demonstrable experience in managing large-scale website development or digital transformation projects (e.g. CMS migration, significant platform rebuild).

· Sound knowledge of project management methodologies (Waterfall, Agile).

· Working knowledge of project management tools, such as Excel, MS Projects or similar.

· Project Management qualification (e.g. PRINCE2, APM)

· Excellent communication skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels.

· Demonstrates strong negotiation and influencing skills to drive project outcomes.

· Excellent planning and organisational skills, with the ability to manage a varied workload and reprioritise in accordance with the organisation's needs.

· A proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions.

· Strong team player who can work both independently and collaboratively with internal and external stakeholders

· Strong ethical standards and a high level of personal integrity and empathy.

· Excellent IT skills in PowerPoint, Word and Excel.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £47,000.00 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 19th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

The key responsibilites for the Operations Administrator will be: Governance and organisational management, Volunteer and HR administration,Travel and logistics, Meetings and co-ordination

We’re looking for someone who’s practical, reliable, accurate, confident in managing multiple tasks and able to prioritise effectively. Working for a small international charity (headcount 6 all P/T), you will also need to enjoy being proactive, adaptable and comfortable working in a remote, global environment. 

Join MSF UK in this exciting new role. The IT Project and Change Manager will

• Support the ambitious growth agenda for MSF UK and Ireland, which will be underpinned by the implementation of new technology.
• Work closely with stakeholders across the organisation to ensure we delivery value from our investment in technology.
• Work closely with the newly formed change team to ensure that silos are broken down, and new processes developed to support technology implementation.
• be confident in enabling change using technology. You will need considerable experience in using both agile and waterfall methodologies to implement projects.
• Engage with stakeholders at all levels and support project boards and sponsors to navigate through issues.
• Work in a dynamic and agile IT team that will support you to be successful.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £52,866.48 per annum - £64,614.57 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

To lead the delivery of IT projects coupled with managing the impact of the changes.

Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders.

This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.

Head of Enterprise Architecture

Contract: Permanent, Full Time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £71,481/-per year with excellent benefits.

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Head of Enterprise Architecture sits within the IT Leadership Team and reports directly to the Director of IT. The role leads the newly established Enterprise Architecture function consisting of a small data engineering team and a data governance lead. Enterprise Architecture is one of the core pillars of WaterAid’s IT & Technology planning, along with Global IT Service & Delivery, Global Cybersecurity & Global IT Portfolio & Strategic Engagement.

About the role

The Head of Enterprise Architecture provides strategic leadership for enterprise, data, and solution architecture across WaterAid UK and supports global initiatives. This role sets the vision for organisation-wide architecture, ensuring that business strategy is underpinned by scalable, responsive, and sustainable technology and data ecosystems. The postholder is responsible for the oversight of data architecture, engineering, integration, and governance to drive business value and data maturity.

In this role, you will:

• Enterprise Architecture Strategy and Governance: Define, implement and develop WaterAid’s enterprise architecture strategy and embed governance across delivery lifecycles.
• Data Architecture and Data Engineering Leadership: Oversee WaterAid UK’s data architecture and lead the Data Engineering function, ensuring scalable, secure data platforms, integrations and pipelines.
• Strategic IT Leadership: Act as a key advisor within the IT Senior Leadership Team, shaping IT strategy, influencing planning and prioritisation, and ensuring technology addresses organisational requirements.
• Stakeholder Engagement and Change Adoption: Engage senior leaders to translate business needs into architectural outcomes and lead the adoption of architectural best practices, agile approaches and continuous improvement.

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strong experience in EA and data architecture methodologies and frameworks (e.g. TOGAF) with the ability to translate business strategy into technology and data solutions.
• Proficiency in data modelling, integration, cloud and hybrid environments (we are a Microsoft Azure house), and practical experience of data engineering and lifecycle processes.
• Proven ability to lead multidisciplinary technical teams and influence senior stakeholders, including communicating complex concepts to non-specialists.
• Strong knowledge of data governance, regulatory compliance (including GDPR). Security and risk management frameworks.

Although not essential, we’d prefer you to have:

• Professional certifications in enterprise/data architecture frameworks or cloud technologies (e.g. TOGAF, Zachman, Azure).

• Working knowledge of data engineering languages (SQL, Python), Business Intelligence tools (e.g. Power BI, Tableau) and experience with predictive analytics projects.
• Experience in a charity, public sector, or similar mission-driven organisation.

Closing date: Applications close 12:00 PM UK time on 24th April 2026. Interviews are expected to take place week commencing 4th May. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.

How to apply: Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

About Avicenna Foundation

Avicenna Foundation is a pioneering leadership development organisation dedicated to empowering the next generation of British Muslim leaders. Our vision is a society where the full potential of the British Muslim community is unlocked, enriching the UK’s social, cultural, and economic fabric and inspiring global progress.

We run the most comprehensive scholarship and leadership development programme for young British Muslims in the UK. Our approach combines academic support, mentorship, emotional and spiritual development, and real-world exposure to create ethical, confident, and visionary leaders. Grounded in our core values; Hikmah (Wisdom), Akhlaq (Ethical Character), Ithar (Altruism), Khidmah (Service), and Ihsan (Excellence) - we aim to deliver a lasting impact on communities and society as a whole.

Role Purpose

The Programme Manager will be the operational anchor of the Foundation, playing a key leadership role in ensuring that every part of the organisation functions effectively and aligns with our strategic direction. Reporting directly to the CEO, you will oversee day-to-day operations, implement systems that drive impact and sustainability, and manage key relationships that are vital to our success.

The Programme Manager will serve as the organisational engine of the Foundation - designing, optimising, and scaling the systems that power our mission. You will lead operational excellence across the organisation, architecting clear processes, building robust SOPs, and ensuring that our programmes and internal functions can scale sustainably as we grow.

This role is ideal for someone who thrives in a builder environment; combining strategic insight with operational rigour to turn vision into repeatable, high-performing systems.

You will help shape the future of Avicenna, ensuring that our flagship Scholarship Programme continues to deliver excellence while we expand our reach, deepen our impact, and uphold the integrity of our mission and values.

The Right Fit

This role is ideally suited for someone who combines sharp operational acumen with a bold sense of purpose and ambition. As a growing organisation in its early stages, Avicenna Foundation is fast-paced and evolving - an environment that will challenge and stretch you. We are looking for someone with commitment, drive, and resilience; someone who brings both the right attitude and aptitude to lead through complexity and uncertainty.

You must be comfortable taking initiative, building systems from the ground up, and working across multiple priorities. In return, this role offers a rare and exciting opportunity to catalyse your career, helping build a pioneering organisation from the inside out and leaving a lasting mark on a movement for change.

We are looking for someone who brings a builder’s mindset - energised by designing structure from scratch, refining operational workflows, and implementing scalable systems.

You will excel here if you are proactive, solutions-driven, motivated by continuous improvement, and confident leading teams through change. If you enjoy creating clarity, building SOPs, and establishing high-performing operational environments, you will thrive in this role.

Key Responsibilities

• Lead and manage all internal operations including programme delivery and organisational development in coordination with colleagues across HR, IT, and finance teams.
• Work closely with the CEO to implement the strategic vision and translate it into effective plans and operations, serving as a key spokesperson for the organisation when required.
• Support the delivery and growth of the Avicenna Scholarship Programme, ensuring excellence in participant experience, programme execution, and outcomes.
• Build and manage a high-performing team culture grounded in ethical leadership, compassion, and excellence.
• Lead on operational risk management, governance, and legal compliance.
• Monitor and report on impact, outcomes, and organisational health metrics.
• Develop relationships with partners, funders, mentors, and other stakeholders to strengthen the Foundation’s ecosystem.

Person Specification

Essential:

• Proven experience in a senior operational or general management role, preferably within the nonprofit, education, or youth development sectors.
• Deep personal alignment with the values and vision of Avicenna Foundation.
• High levels of drive, resilience, and self-motivation.
• Strong strategic, analytical, and operational leadership skills.
• Experience overseeing budgets, organisational development, and team management.
• Excellent project management and problem-solving abilities.
• Strong communication and interpersonal skills; able to build trust and motivate diverse stakeholders.
• Adaptability and initiative, especially in a start-up or fast-growth context.

Desirable:

• Experience with leadership development or educational programmes.
• Familiarity with Zakat principles, British Muslim community contexts, or Islamic leadership values.
• Understanding of programme impact evaluation and reporting.

Are you a technically skilled and service-driven IT professional looking to make a global impact? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, delivering high-quality first and second-line support to colleagues across our international organisation.

Based in Rio de Janeiro, this role plays a key part in ensuring reliable, secure, and user-friendly technology services across the Latin America & Caribbean region and globally.

About the Role

As a Service Desk Engineer, you will provide end-to-end IT support across workplace technologies as part of a Global IT Service Desk. You will ensure timely incident resolution, excellent customer service, and continuous improvement of IT services.

A specialist focus of this role is Microsoft Business Applications, including collaboration platforms such as Microsoft Teams and SharePoint Online, alongside Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.

You will also provide technical support for events, hybrid meetings, and remote collaboration, ensuring seamless service delivery across the organisation.

Key responsibilities include:

Service Desk Support

• Deliver first and second-line IT support, resolving incidents and requests in line with agreed Service Level Agreements.
• Log and manage support queries through a ticket management system, responding accurately, ensuring timely updates and resolutions and escalating issues when required.
• Maintain high-quality documentation within the global IT service desk system.

User Support & Collaboration

• Provide onsite technical support, including meeting room, AV, and collaboration tools troubleshooting.
• Support joiner, mover and leaver processes for ITF staff, ensuring secure provisioning and deprovisioning of access.
• Communicate solutions clearly to non-technical users and contribute to the knowledge base of the organisation.

Microsoft Business Productivity Applications Support

• Act as a primary support contact for Microsoft Teams, Sharepoint, Power Automate and Power BI.
• Troubleshoot access, permissions, connectors, and configuration issues.
• Support adoption and continuous improvement of business applications across the organisation.

Event & Remote Support

• Provide onsite and remote IT support for meetings, conferences, and hybrid events.
• Troubleshoot AV and connectivity issues in real time.

Security, Compliance & Improvement

• Follow information security, GDPR, and data protection protocols.
• Contribute to service reporting, process improvement, and technology enhancements.
• Stay up to date with emerging technologies and best practice.

About You

You’re an experienced and proactive IT support professional with strong troubleshooting skills, a customer-first mindset, and experience supporting modern cloud-based platforms in a fast paced international environment.

To be successful in this role, you will have:

• Proven IT service desk experience:
• First and second-line support experience within a multi-site or international organisation, operating to service level agreements.
• Strong Microsoft ecosystem knowledge:
• Hands-on experience supporting Microsoft Teams, SharePoint Online, Power Apps, Power Automate, Dynamics 365, and Power BI and identity/access systems
• Technical problem-solving capability:
• Strong diagnostic skills across Windows devices, peripherals, collaboration tools, and cloud applications.
• Excellent communication skills in English:
• Ability to communicate clearly with both technical and non-technical users and document solutions effectively.
• Security awareness:
• Understanding of information security principles, GDPR, and data protection responsibilities.
• Collaborative working style:
• Ability to work effectively with global IT colleagues, infrastructure teams, and stakeholders in a global organisation.

Why Join Us?

This is an exciting opportunity to join a mission-driven global organisation where your technical skills will directly support teams working to improve working lives worldwide. You’ll be part of a collaborative international IT function, working with modern cloud technologies and supporting meaningful global projects.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

• To promote respect for trade union and human rights worldwide
• To work for peace based on social justice and economic progress
• To help our affiliated unions defend the interests of their members
• To provide research and information services to our affiliates
• To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Are you a customer-focused IT support professional with strong technical skills and a passion for delivering excellent service? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, providing high-quality first and second-line support to staff across our international network.

Based in Amman, Jordan, this role plays a vital part in ensuring reliable, secure, and user-friendly technology services for colleagues across the Arab World and globally.

About the Role

As a Service Desk Engineer, you will provide end-to-end IT support across workplace technologies as part of a Global IT Service Desk. You will ensure timely incident resolution, excellent customer service, and continuous improvement of IT services.

A specialist focus of this role is Microsoft Business Applications, including Dynamics 365 CRM, Power Apps, Power Automate, and Power BI, alongside collaboration platforms such as Microsoft Teams and SharePoint Online.

You will also provide technical support for events, hybrid meetings, and remote collaboration, ensuring seamless service delivery across the organisation.

Key responsibilities include:

Service Desk Support

• Deliver first and second-line IT support, resolving incidents and requests in line with agreed Service Level Agreements.
• Log and manage support queries through a ticket management system, responding accurately, ensuring timely updates and resolutions and escalating issues when required.
• Maintain high-quality documentation within the global IT service desk system.

User Support & Collaboration

• Provide onsite technical support, including meeting room, AV, and collaboration tools troubleshooting.
• Support joiner, mover and leaver processes for ITF staff, ensuring secure provisioning and deprovisioning of access.
• Communicate solutions clearly to non-technical users and contribute to the knowledge base of the organisation.

Microsoft Business Applications Support

• Act as a primary support contact for Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.
• Troubleshoot access, permissions, connectors, and configuration issues.
• Support adoption and continuous improvement of business applications across the organisation.

Event & Remote Support

• Provide onsite and remote IT support for meetings, conferences, and hybrid events.
• Troubleshoot AV and connectivity issues in real time.

Security, Compliance & Improvement

• Follow information security, GDPR, and data protection protocols.
• Contribute to service reporting, process improvement, and technology enhancements.
• Stay up to date with emerging technologies and best practice.

About You

You’re an experienced and proactive IT support professional with strong troubleshooting skills, a customer-first mindset, and experience supporting modern cloud-based platforms in a fast paced international environment.

To be successful in this role, you will have:

• Proven IT service desk experience:
• First and second-line support experience within a multi-site or international organisation, operating to service level agreements.
• Strong Microsoft ecosystem knowledge:
• Hands-on experience supporting Dynamics 365, Power Apps, Power Automate, Power BI, Microsoft Teams, SharePoint Online, and identity/access systems.
• Technical problem-solving capability:
• Strong diagnostic skills across Windows devices, peripherals, collaboration tools, and cloud applications.
• Excellent communication skills in English:
• Ability to communicate clearly with both technical and non-technical users and document solutions effectively.
• Security awareness:
• Understanding of information security principles, GDPR, and data protection responsibilities.
• Collaborative working style:
• Ability to work effectively with global IT colleagues, infrastructure teams, and stakeholders in a global organisation.

Why Join Us?

This is an exciting opportunity to join a mission-driven global organisation where your technical skills will directly support teams working to improve working lives worldwide. You’ll be part of a collaborative international IT function, working with modern cloud technologies and supporting meaningful global projects.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

• To promote respect for trade union and human rights worldwide
• To work for peace based on social justice and economic progress
• To help our affiliated unions defend the interests of their members
• To provide research and information services to our affiliates
• To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

We have an exciting opportunity for an experienced events professional to join the Living Wage Foundation team as an Events Manager. You will be responsible for developing, delivering, and supporting the team with innovative events to promote the Living Wage movement, support the existing employer network, increase public support for fair pay and encourage Living Wage accreditation.

You will be responsible for our annual Champion Awards ceremony and organising parliamentary events, roundtables and webinars for our network of employers and beyond, as well as providing strategic oversight of events at our annual Living Wage Week in November where we celebrate Living Wage Employers nationwide with multiple events.

The ideal candidate would be an energetic and organised events manager, with strong project management skills, the ability to communicate with senior stakeholders internally and externally and the skills to establish strong relationships. They would have experience running online and in-person events with clear objectives and connecting them to organisational strategy.

This post will be joining a Communications team that spans events, media, digital communications and research, with colleagues based across the UK with monthly in-person team meetings. They will be responsible for the line management of the Events Officer. They will report to the Senior Media & Communications Manager.

Person Specification

(D) Desirable, (E) Essential

Experience

· Experience managing in-person and online events (E)

· Experience communicating effectively with senior stakeholders (E)

· Experience using project management tools. (D)

· Experience using Microsoft 365 apps including Loop and Planner (D)

· Experience of line management (D)

Key skills and knowledge

· Knowledge of risk management protocols (E)

· Project management skills (E)

· Monitoring and evaluation skills, including analytical skills and ability to evaluate the impact of an event (E)

· Excellent attention to detail  (E)

· Ability to build strong relationships with colleagues and external stakeholders (E)

· Ability to communicate clearly and effectively with a wide variety of stakeholders  (E)

· Excellent planning, organisation, and prioritisation skills, including the ability to manage competing demands and deal with unforeseen issues  (E)

· Good IT skills, including experience using Microsoft 365 apps (D)

· Knowledge of marketing and communication best practice (D)

· Creative thinker and problem solver (E)

Personal qualities & values

· An interest and enthusiasm for planning strategically aligned events, and the mission of the Living Wage Foundation (E)

· Highly self-motivated with ability to work well independently as well as part of a team (E)

· A commitment for Diversity and Inclusion (E)

Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.

As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to disaster hit and vulnerable communities such as Sudan and Gaza.

Your responsibilites will include:

• ​Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
• Preparing shipping documentation
• Ensuring shipping files are accurate and kept up to date
• Updating offers on our management system
• Communicating regularly with external partners, including key logistics partners, carriers, NGO's receiving shipments 
• Representing the Logistics team on the QMT (Quality Management Team)

Who you are:

- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Ability to manage competing priorities, deadlines and targets 
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure 
- Commited to upholding IHP's Christian ethos and values

For further details regarding responsibilities and person specification, please see the job description.

About IHP

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it.  Together these partnerships enable medicines to reach those in need.

Why Join Us?

This is a fantastic opportunity to develop your logistics career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

If you’re ready to use your skills to create meaningful change, we’d love to hear from you.

Benefits

• 25 days annual leave plus bank holidays (pro-rata for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilising diverse fundraising methods, and building and developing new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to multiple trusts and foundations, but diversified by building new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We’re looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study.

You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL’s academic experience. You’ll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience.

Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy?

If the answer is yes, then we want to hear from you.

Performance Strategy and Insight Director

Contract type: Permanent, Full time, 35 Hours per week

Location: London, UK

Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Salary: £81,510 per year with excellent benefits

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the role

The Performance, Strategy and Insight Director plays a critical role in the strategic operation of the Communications and Fundraising Directorate, by driving data and insight led decision making, strategic direction setting, and smooth operational delivery ensuring we are working effectively and efficiently to drive greatest impact.

The role will ensure data and insight is put at the heart of our work, by leading strong and effective CRM and data analytics functions, and that teams across the directorate are supported with clear directorate wide plans and strategy.

To be successful, you will need:

Passionate about ending poverty and want to be a part of making it happen, with commitment to WaterAid’s mission and values, and a working style that reflects these;

Alignment with WaterAid’s values and a commitment to driving Diversity, Equality and Inclusion

Experience of working within or with Senior Leadership Teams and influencing at an Executive Leadership level

Extensive experience of working in CRM systems (and the associated data pipelines and third-party integrations), data, insight, strategy and planning - successfully leading high calibre teams focussed on providing strategic direction and driving performance

Experience managing technology providers and delivery partners, including setting direction, overseeing performance and value for money, and shaping effective long-term supplier relationships.

Proven experience of being accountable for data quality and ensuring high standards are maintained and represented within wider organisational data governance.

Although not essential, we’d prefer you to have:

Experience working in international development nonprofit organisations, with insight into the external landscape, sector trends and the challenges faced by global INGOs

View the full job description here

Closing date: Applications close 12 PM UK time on 13th April. Interviews are expected to take place week commencing 20th April.

*Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to apply: Click Apply to answer the pre-screening questions, upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

UK Benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Be Free Campaign is a youth-led mental health charity dedicated to platforming the lived experiences of young people to destigmatise early and preventive mental health support seeking.
We work with young people across Merseyside and Manchester through schools, community spaces and events, reaching thousands of young people annually. Through our core 6 programmes, young people learn how to engage and connect with support to help them take control of their health and futures.
As the charity enters its 6th year, we are actively looking to engage with racialised and marginalised young people to understand the barriers they are facing in accessing support. 

Role purpose

The Young People’s Equity and Inclusion Officer will work to improve how mental health support includes and serves racially and otherwise marginalised young people aged 11 to 25 in Liverpool. The role focuses on generating insight, co‑producing solutions, and supporting practical changes so that support is more culturally safe, accessible, and relevant.

This is a non‑clinical role centred on outcomes rather than casework. The post holder will coordinate engagement activity, gather and interpret learning, and work with partners to turn that learning into clear tools, pilots, and recommendations for change.

We are committed to building a diverse team. We particularly encourage applications from people from racialised and marginalised communities, including those with lived experience of mental health difficulties or systemic disadvantage.

This role is anchored in lived experience. We are particularly seeking candidates who have personal experience of navigating mental health challenges and or barriers to accessing support as a young person from a racially minoritised or historically marginalised community. We recognise lived experience as a form of expertise and insight that is critical to shaping meaningful systems change. The successful candidate will be supported to draw on their experience in a boundaried and professional way, with structured supervision and reflective space embedded into the role. As an organisation committed to equity and representation, we strongly welcome applications from young people from communities currently underrepresented in the mental health sector.

1. Insight and Engagement
Plan and deliver structured engagement with young people aged 11–25 to explore experiences of mental health, identity and access to support. Use discussions, creative methods, surveys and interviews to gather meaningful insight. Ensure participation reflects racially minoritised and marginalised communities. Maintain accurate records of activity and emerging themes.

2. Equity and Inclusion Development
Identify patterns in barriers and gaps identified by young people. Translate learning into practical recommendations, tools and resources that strengthen equity and inclusion. Embed anti-racist and trauma-informed practice throughout all activity.

3. Partnership Coordination
Work with schools, community organisations and partners to host engagement activity and test improvement ideas. Agree clear roles and objectives for joint work. Share findings to support partners to strengthen their practice. Represent the organisation in local forums when required.

4. Pilots and Improvement Activity
Support the design and coordination of small-scale pilots based on youth insight. Gather feedback, refine approaches and document learning through clear improvement cycles.

5. Monitoring and Reporting
Track participation, demographics and agreed outcome measures. Contribute to analysis of qualitative and quantitative data. Support preparation of reports, summaries and presentations for internal and external audiences, including youth-friendly formats.

6. Safeguarding and Quality
Adhere to safeguarding, confidentiality and data protection policies. Respond appropriately to concerns and participate in supervision and training. Contribute to risk assessments and safe delivery across all settings.

About you

Essential
• Understanding of how racism, discrimination and socio-economic inequality impact mental health and access to support
• Experience coordinating projects or activities in community, education, health or voluntary sector settings
• Experience gathering insight or feedback and using it to inform improvement
• Knowledge of safeguarding principles and professional boundaries when working with children and young people
• Clear commitment to equity, inclusion and anti-oppressive practice

Desirable
• Lived experience of racialisation, systemic disadvantage or navigating mental health services
• Knowledge of Liverpool communities and local VCSE, education or health systems
• Experience of co-production, participatory approaches or user involvement
• Experience supporting monitoring, evaluation or learning processes

Skills and Attributes

Essential
• Strong communication skills and ability to engage respectfully with diverse communities
• Ability to organise workload, manage competing priorities and meet deadlines
• Ability to identify key themes from qualitative and quantitative information and present findings clearly
• Reflective, adaptable and open to learning
• Willingness to work occasional evenings or weekends

Desirable
• Ability to present information using creative or accessible formats
• Confidence using standard IT tools for documentation and data management

Employment details and support

• 30 hours per week, pattern to be agreed, with flexible working considered in line with role requirements.

• Annual leave entitlement and pension in line with organisational policy.

• Wellbeing week: one full working week off per year in addition to standard leave, to support staff wellbeing.

• Access to line management, safeguarding support, and appropriate clinical or reflective supervision.

• Training and development opportunities agreed on appointment.

Location: Liverpool, hybrid (community based with some home working)

Salary: £25,000 per year (pro-rata)

Hours: 30 hours per week (some evenings and weekends as agreed)

Contract: 12‑month fixed term, with potential extension subject to funding

Reporting to: DOO, Chief Executive

Start date: Subject to successful recruitment

Interviews: Rolling Deadline until suitable candidate recruited

Right to Work: We are not able to provide visa sponsorship for this position. You must have an existing and ongoing right to work in the UK.