Governance And Compliance Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a cover letter that outlines how you fulfil the requirements of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Overview
The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Started in July 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other partners to ensure that individuals are fully supported with their employment and integration in UK society. The programme includes delivery of employability-focussed English to Speakers of Other Languages (ESOL) tuition for some of the cohorts.
Palladium is responsible for delivering the programme in the South East of England.
Primary Duties and responsibilities:
As Delivery Manager, you will lead a team of Case Managers to deliver the Home Office Refugee Employability Programme across the South East, ensuring that customers receive an excellent service which is compliant with all contractual requirements.
This role will require travel to delivery locations where Case Managers are based.
Your main responsibilities will include:
· Maintain the core contractual KPIs by analysing exception reports daily and ensure all contractual activities are conducted by the delivery team within the Service Level Agreements.
· Accurately forecast performance against targets monthly, and proactively ensure contract compliance by addressing any shortfalls in either performance, process or capacity (staffing levels).
· Providing coaching and performance management to direct reports. Ensuring that coaching and performance management are in place consistently for all direct reports and all team members are able to meet their targets.
· Ensure the team is always provided tailored support. This includes regular visits to the Case Managers within the community to support with best practices, diary management and observational feedback.
· Oversee tasks and processes; ensure that the necessary operational processes and governance are in place and working well. Collaborate with the Quality and Compliance team to address any areas for improvement.
· Take responsibility for the quality and effectiveness of the services delivered from your allocated office(s) and source outreach venues for delivery of the service, This will include local agreements with organisations, referral partners and Job Centre Plus as applicable.
· Maintain high standards of integrity and conduct on the programme, with a particular focus on embedding safeguarding best practice across the team.
· Undertake recruitment when agreed with line manager and plan resources effectively to ensure the geographical spread of Case Managers meets the needs of service users.
· Collaborate with colleagues, suppliers and partners, building strong and effective working relationships to deliver excellent performance. This includes supporting the processes for co-location of services, accessing Adult Education Budget -funded training for service users, collaborating with local third sector organisations and engaging with employers.
Skills and experience:
Required
· Experience in a responsible management position in a comparable sector in the UK, ideally with remote or geographically dispersed teams
· Experience in running an operation to deliver stretching contractual performance targets or Service Level Agreements
· Proven skills in delivering high levels of performance through a team of Case Managers
· Strong influencing and engagement skills, with experience of building lasting and effective working relationships with a wide variety of external stakeholders
· A proactive approach to problem solving and high level of independence and professionalism to take the lead when needed
Desirable
· Leadership of a team in the field of employability, integration, refugee support or ESOL
· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience
Key Competencies:
· Taking responsibility, driving tasks through to completion and achieving results
· Ability to motivate, challenge and inspire
· Proactive and solution focused, bringing both creativity and practicality to bear
· Excellent written and verbal communication skills
· Use of management information to inform and drive performance improvement
· Excellent organisation and prioritisation skills
· The determination and drive to make a positive difference and see the potential in everyone.
Location and compensation
This is a hybrid role, with the expectation that you would spend a minimum of three days a week in one of the Palladium offices and / or with the team on location for this contract.
You will be required to travel to manage colleagues responsible for meeting and supporting customers. Your base office will be in Southampton, and travel costs for larger distances to other locations will be reimbursed by Palladium.
Compensation: You will receive a salary in the range 30-35,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital status.
As a Disability Confident employer, we will ensure that disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Portfolio Assurance Manager on a permanent basis to join our new team and oversee our Digital and Technology portfolio of projects.
Our technology portfolio can span over 100 managed activities so the successful candidate will be ensuring we are delivering these activities effectively using robust governance and compliance. The role will have oversight of activity across the portfolio of work, having a focus on risk and dependencies whilst providing strategic guidance on how to optimise portfolio performance.
If you are an experienced people manager with extensive experience overseeing a portfolio of Technology projects, please review the job description below and apply.
This role offers hybrid working, where you'll spend a minimum of 1 day a week on-site in our London office near Tower Hill. The rest of time is spent working remotely. Working hours are 35 hours per week, Monday to Friday.
Age UK internal grade - 4LT
Must haves:
* Proven experience in managing assurance activities across projects, programme and/or portfolios.
* Strong understanding of digital and technology trends, industry best practices, and emerging technologies.
* Excellent analytical, problem-solving, and decision-making skills, with the ability to synthesize complex information and make data-driven recommendations.
* Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
* Demonstrated leadership ability, with experience in leading cross functional teams, driving change, and achieving results in a dynamic and fast-paced environment.
* Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deliverables simultaneously.
* Excellent knowledge and experience of working with different software applications Microsoft Office, SharePoint etc.
* Experience of handling large amounts of complex data.
* Experience of problem and issue resolution.
* Relevant qualification - either in Project, Product or Portfolio Management.
Great to haves:
* Experience with operations resource management.
* Experience with project management maturity improvement.
* Skills with Microsoft Project for the Web, MS SharePoint, Lists, PowerAutomate, PowerBI, PowerApps.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Stewardship offers an annual accounts preparation and review service for churches and charities. The aim is not just to work on the accounts, but to provide advice to clients on a wide area of financial wisdom, governance and regulation, along with training and educational services as needed.
We are now recruiting for an Accounts Examiner. This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.
This position is primarily to examine receipts and payments accounts where total income is less than £250,000. However, if the successful candidate is a qualified accountant they will be permitted to examine accrual accounts. The range in the advertised salary accounts for the level of experience, qualifications and responsibility of the successful candidate.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Advocacy and Healthwatch are powerful allies for change. As one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services, this role offers an exciting opportunity to make a real difference, putting people at the heart of what you do.
Are you a financial leader with a heart for advocacy? Do you thrive in a collaborative environment and possess a keen understanding of management accounting principles? If so, we have an exciting opportunity for you!
We are dedicated to delivering effective services for those in need of getting their voices heard in the communities in which they live. We’re in search of a Finance Director who can bring expertise, passion, and innovation to our team.
About the Role:
- Responsible for strategic financial leadership, shaping the charity’s financial direction with direction from and reporting to the Chief Executive Officer and Board of Trustees.
- Accountable for and leading on the development and implementation of financial policies, procedures, and controls, ensuring compliance with legal and regulatory requirements, including Data Protection and GDPR.
- Lead on all aspects of financial planning, forecasting, and analysis, ensuring management accounting principles are robust for sound decision making by the Senior Leadership Team.
- Ensure all budget holders are provided with the relevant training and support as non-financial managers on understanding management accounts, how budgets work, staffing appropriately within budgets and dealing with over/under spending ‘in year’ to provide consistent financial decision-making in Operations.
What We Offer:
A chance to be part of a mission-driven organisation that makes a real difference.
An inclusive and supportive team environment.
A role that is both strategic and hands-on, allowing you to see the direct impact of your work.
Opportunities for professional growth and development.
What we need from you
As the ideal candidate, you are a strategic thinker with significant experience in the non-profit sector, ideally with a recognised qualification in management accounting.
You are someone who has a commitment to transparency and ethical financial practices, you have a collaborative spirit and excel in team environments. You are adept at building rapport and fostering relationships with a variety of stakeholders.
If you have the skills and the drive to make a difference, in what we think is a rewarding role, then we would encourage you to apply today and help us drive change for a better world!
As this role is home based with travel, you must have access to a stable home broadband service, good mobile signal, as well as flexibility with working hours. A full driving licence and your own transport would be beneficial for travel to areas where public transport is not readily available.
What happens next
Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks have been completed.
We look forward to hearing from you!
Closing Date:Wednesday 14th August 5:00pm
Interview Date: To be confirmed
Interview venue: MS Teams
If you would like to discuss the role further, please contact Matthew Hilton.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Head of Governance and Compliance to join our team.
You'll play a crucial role, ensuring best practice governance and compliance is embedded in Ambitious about Autism and the Ambitious about Autism Schools Trust. You'll develop and implement high-quality monitoring and reporting policies and systems, promoting excellent governance and maintaining compliance with all external regulatory requirements.
You'll work closely with colleagues in the Executive Teams and wider Senior Management Team, as well as ensuring the Board is meeting its responsibilities and receiving high quality information and support from the staff team. You'll also contribute to the development of the organisation's overall strategy and operational plan, as a member of the Senior Management Team.
We are looking for someone who has:
- Demonstrable experience in managing the governance of an organisation.
- Up to date knowledge of either or both of Charity Commission, Care Quality Commission and Department for Education regulatory environments.
- Proven knowledge and experience in governance and compliance, working at a senior level with Trustees and senior leaders.
- In depth knowledge of statutory reporting procedures and record keeping.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Quality and Governance Coordinator
Age UK Camden is recruiting a skilled and experienced Coordinator to support the organisation in our Quality and Governance functions.
Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services. These services are highly valued by the residents of Camden and the voluntary and statutory sectors.
The successful candidate will:
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Have a key role in the development and delivery of quality, compliance and corporate support services including strategy and business planning.
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Be responsible for evidencing that Age UK Camden activities are of the highest possible quality and that they are compliant with national and local specifications, standards and good practice guidelines
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Be responsible for Board support and other corporate services support.
(See Job description for full duties)
Salary: SCP 16 to SCP 24 (Dependent on skills and experience) £30,315.45 to £34,964.65 pa FTE (pro rata for a 28 hour week)
Hours: 28 hours per week Contract Type: Permanent
Closing date: Wednesday 7th August 2024 – 9 am Interview dates: TBC
As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.
When we receive your application we will send you our in-house application form for you to complete so that we can ensure we can capture all the information we need to process your application. Many thanks - Doncaster Foodbank
Job purpose
To provide efficient and effective planning and administrative support to the CEO, Chair and Board of Trustees. To support effective and compliant governance.
Key responsibilities
This role supports the CEO and Board of Trustees, and enables the smooth governance of the Foundation. The postholder will collaborate across the organisation, in particular, liaising with the COO, who provides Governance oversight.
Job overview
The Executive Assistant and Governance Manager post is a newly created role to support the CEO’s remit. The role offers a fantastic opportunity to be part of a dynamic team, focused on driving economic equality and opportunity for women across low and middle income countries, ultimately contributing to a fairer, more equal, more prosperous world.
The Executive Assistant and Governance Manager will be responsible for providing excellent, detailed and proactive administrative support to the busy CEO. This includes sophisticated and extensive diary management, travel logistics and email management for the CEO. It also includes liaison with Trustees, providing effective governance support to the Chair of Trustees, and for Board and Committee Meetings.
We are seeking a highly organised, dynamic individual who thrives in a fast-paced environment, is experienced in this type of work which is often confidential in nature, and enjoys working closely with a high energy CEO and senior team. They will require excellent organisational skills and a strong attention to detail.
In this role you will be at the heart of an ambitious, inspiring organisation committed to advancing women’s economic empowerment, with a bold goal to reach one million women entrepreneurs by 2030.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
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The client requests no contact from agencies or media sales.
We are proud to be partnering with a learning disability focused charity to find an outstanding, temporary, part time Governance Assistant (25 hours per week).
You will provide effective and efficient support to the Trustees and members of the charity and Trust; administering Board and Committee meetings and producing high quality minutes; facilitating the recruitment and induction of new Trustees and Governors; ensuring compliance with regulatory reporting requirements.
You will support the Head of Governance to enable the smooth running of team administration.
Taking the lead on administrative support for all Board and Committee meetings, including diary management, agenda drafting, minute-taking and any other practical arrangements required. You will act as a key point of contact for the Trustees and enabling their active involvement with the organisation.
You will also facilitate Trustee recruitment and induction, ensuring all new Trustees are able to access the information and tools needed to work effectively and maintaining a record of their onboarding information. You will also provide ad-hoc support to the Director of Finance & Planning.
This role is expected to be for around 3 months and is almost fully remote with occasional visits to their London office. Immediate start.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Black Thrive Global are seeking a proactive and strategic Independent Advisory Group Programme Manager with a passion for equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners.
To apply you will need to submit a CV of no more than 3 pages and attach a Cover letter outlining how your experiences matches the job requirements.
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, established in 2016. We exist to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Purpose and Overview
The PCREF Programme aims to reduce and ultimately eliminate racial disparities in the services provided by the South London and Maudsley (SLaM) NHS Trust. The programme's success will be monitored through the Trust’s Performance & Quality system, emphasising collaboration between the Trust's staff, Black service users, their carers, and Black communities. The goal is to ensure equitable access, experiences, and outcomes for Black citizens utilising the Trust's services.
The Programme Manager for the Independent Advisory Groups (IAGs) in Lambeth and Southwark is crucial in advancing the objectives of the PCREF. This role focuses on fostering active community participation, building capacity, and ensuring that Black communities are equal partners in the transformational change programme. The Programme Manager will lead the development and support of local IAGs, ensuring robust governance, structure, and capacity building to improve mental health services.
Supporting the IAGs and the IAG chairs is fundamental to this role. It serves to enhance the capacity of the IAGs and chairs. Whilst the job description provides a succinct outline of responsibilities, ultimately the needs of the IAGs will be paramount, with direct leadership from the Director at Black Thrive. This role is in collaboration with various stakeholders, with a clearer focus on project mismanagement and varied learning styles. Leadership must be aligned with the IAGs, ensuring diverse and inclusive practices.
Supporting policy development is crucial, and there should be an agreement on oversight, with all parties having joint oversight and review responsibilities. Reporting back to the IAGs will be a key component.
The Programme Manager is expected to be a proactive and strategic leader, passionate about equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners. This role demands a commitment to fostering an inclusive and supportive environment where Black communities can actively participate in shaping mental health services.
Duties and Responsibilities
DEVELOPMENT AND SUPPORT
· Establish and Develop IAGs: Lead on supporting the creation and ongoing development of local IAGs in Lambeth and Southwark, ensuring robust governance structures and effective capacity building.
· Resource Management: support in Identifying and secure necessary resources, including financial, human, and material, to support IAG activities in both boroughs.
· Recruitment and Role Assignment: support in the recruit of diverse community members from Lambeth and Southwark to join IAGs, ensuring roles and responsibilities are clearly defined and assigned.
· General Management Duties: Temporarily oversee and manage day-to-day operations, supporting community service development initiatives and ensuring smooth running of IAG activities.
COMMUNITY ENGAGMENT AND COLLABORATION
· Facilitate Community Engagement: Support both IAG chairs in enhancing community engagement through active participation in IAGs, collaborating with SLaM and various voluntary/community organisations.
· Encourage Broader Participation: Foster participation from various community, statutory, and non-statutory organisations in IAG and PCREF activities.
· Build Relationships: Develop and maintain strong relationships with local organisations, facilitating networking opportunities, and representing IAGs at PCREF events both online and in-person.
· Support IAGs: Provide continuous support and enhance the operational capacity of IAGs through regular check-ins, resource allocation, and problem-solving assistance.
COMMUNICATION AND PROMOTION
· Event Coordination: Plan, host, and deliver events, conferences, training sessions, and workshops to promote local services in both boroughs.
· Develop Communication Tools: Produce and disseminate communication materials in collaboration with the IAGS such as newsletters, toolkits, booklets, and feedback forms to support IAG activities and community engagement.
MEETINGS AND REPORTING
· Organise Meetings: Schedule and attend IAG and PCREF community meetings across Lambeth, Southwark, and other involved boroughs.
· Collaboration with Programme Managers: Work closely with the Croydon BME IAG Programme Manager and other stakeholders, attending regular update and planning meetings.
· Impact Measurement: Collaborate with the Maudsley Charity and Black Thrive to discuss and measure the impact of initiatives, generating detailed reports for stakeholders including for both IAGS.
PROJECT MANAGEMENT AND ADMINISTRATION
· Stay Informed: Keep abreast of PCREF change ideas and opportunities for IAG member contributions.
· Task Coordination: Oversee and coordinate additional tasks to ensure project success, managing administrative duties efficiently in line with IAG requirements.
· Policy Adherence: Ensure compliance with all relevant policies and procedures, including General Data Protection Regulations 2018.
· Budget Management: Manage and provide oversight of the project budget, supporting the development and delivery of the PCREF IAG Leadership Academy.
· Documentation Management: Maintain key documents and trackers from ideation to delivery, ensuring accurate record-keeping and reporting.
DEVELOPMENT AND DELIVERY
· Assist in the creation and execution of the IAG Leadership Academy. Ensure the effective implementation of change ideas in both Lambeth and Southwark.
PERSON SPECIFICATION
IAG Programme Manager, Black Thrive - Lambeth
Experience and Ability
E = Essential, D = Desirable
1. Proven experience in community engagement and capacity building (E)
2. Experience working with diverse community groups and stakeholders
3. Experience in planning, implementation, and evaluation of projects (E)
4. Ability to manage multiple tasks and projects simultaneously (E)
5. Experience leading community engagement initiatives and supporting third-sector organisations (E)
6. Proven ability to ensure the inclusion of diverse community voices in organisational and systemic frameworks, particularly in mental health contexts (E)
7. Prior experience working within the Lambeth or Southwark localities or similar localities (D)
8. Experience in systems change initiatives and in providing support and leadership for teams operating within such frameworks (D)
9. Previous experience in project management, preferably within mental health and/or health and social care environment (E)
Skills and Knowledge
10. Ability to produce and disseminate communication materials such as newsletters, toolkits, and feedback forms. (E)
11. Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with a variety of stakeholders, partners, and team members (E)
12. Robust knowledge of health and social care structures and systems, with a focus on mental health (E)
13. Experience of working with service-users within a mental health or social care setting.
14. Experience of working (or living) within a diverse community, with a strong understanding of the cultural contexts related to mental health and wellbeing.
15. Knowledge of the Patient and Carer Race Equality Framework (PCREF) and its application within the NHS (D)
16. Commitment to the values and mission of Black Thrive and an understanding of the strategic objectives of the organisation (E)
17. Flexibility to work outside of standard office hours, including weekends and evenings, as required (E)
18. Additional qualifications or training in leadership, project management, or a related field (D)
19. Competency in additional languages spoken within the local community may be beneficial (D)
20. Flexibility to respond to the needs of the project (E)
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record relatively well and not unreasonably discriminate because of a conviction or other information revealed
The client requests no contact from agencies or media sales.
Working with the Footwork Director and Advisory Board, the main purpose of the role is to oversee and coordinate overall delivery of Footwork’s new five-year strategy and to take a leadership role in maximizing fundraising opportunities. Footwork is a small but ambitious charity with an established reputation in global health networks and partnerships. The Resource Mobilisation and Strategy Manager will be responsible for maintaining and growing these links with a wide variety of stakeholders, including national governments, international NGOs, and funders. The post holder will also manage and coordinate Footwork’s governance, including primarily the convening of the Footwork Advisory Board and Technical Committee, and providing input to and coordinating relevant outputs and actions from these bodies as required. The role offers an opportunity to have a key role in developing and shaping Footwork’s profile and impact at an exciting time. In particular, the post holder will take responsibility for delivering the following goals.
PRINCIPAL ACCOUNTABILITIES
· To oversee and coordinate overall delivery of Footwork’s new five-year strategy;
· To manage and coordinate Footwork’s governance, including primarily the convening of the Footwork Advisory Board and Technical Committee, and to provide inputs to and coordinate relevant outputs and actions from these bodies as required;
· To prepare and publish the First Global Strategy for Podoconiosis through an open and consultative international process;
· To develop a communications and fundraising strategy, including support for the continuation of this role;
· To oversee the staging of the 2nd International Podoconiosis Conference in an endemic country.
KEY RESPONSIBILITIES
Team Management and Leadership
· Provide management and leadership to achieve targets and objectives and drive the implementation of the strategic plan
· Ensure the availability of resources to achieve targets and objectives of the Footwork strategic plan
· Work with a range of stakeholders to develop and deliver an international conference hosted outside the UK.
· Work independently with minimal input for others to drive the fundraising and strategy forward
· Build effective relationships with, and command the respect of, the wide range of international stakeholders who will contribute to the 1st Global Strategy on Podoconiosis.
· Possess strong influencing, negotiating and communications skills, particularly with respect to managing potential podoconiosis champions.
Service Delivery
· Working within university policy and procedure, undertake day-to-day management of operational matters with regards to the Footwork strategic implementation. Plan and implement activities across the team to ensure the achievement of Footwork strategy targets and objectives.
· Ensure effective systems and procedures are in place to support the achievement of key performance targets in area of responsibility.
· Plan and implement improvements to systems and procedures in area of responsibility to ensure effective administration within area of responsibility.
· Maintain appropriate records and documentation commensurate with policy and procedure.
· Provide reports internally and externally as appropriate. To undertake analysis, interpretation and presentation of standard data to inform decisions related to subject area.
· Identify critical issues when resolving problems and use university policy and procedure to support the application of appropriate resolutions.
Policy and Procedure
· Contribute to policy decisions and improvement in area of expertise.
· Strategy driven - Able to understand the priorities of the Footwork strategy and plan and organize the activities and work required to meet the objectives within the timelines.
Customers and Stakeholders
· Resource mobilisation - Can present ideas and arguments orally and in writing to gain support and gain buy in from a range of stakeholders and use different medium for different audiences.
· Convening and coordination - Can prepare for and chair international meetings, remote and in-person. Can quickly and accurately synthesise information into fluent written documents.
· Proactively work with internal and external stakeholders, colleagues or collaborators to exchange information and provide data to inform decisions as necessary, showing appropriate sensitivity when needed.
To carry out any other duties that are within the employee's skills and abilities whenever reasonably instructed.
This Job Description sets out current duties of the post that may vary from time to time without changing the general character of the post or level of responsibility entailed.
INDICATIVE PERFORMANCE CRITERIA
Responsible for the achievement of:
· Creating and managing a strategic plan to ensure successful delivery of Footwork’s five-year strategy and specifically the Footwork goals identified in the strategic plan under the headings of:
· Improving Lives: Enable universal access to interventions to improves the lives of affected individuals and communities
· Bringing together: Bring together national, regional and global actors to strengthen coordination, collaboration and mutual learning
· Evidence-based advocacy: Harness evidence-based advocacy to accelerate the adoption and scale-up of intervention for treatment and prevention;
The specific responsibilities within these goals for this role are:
· Managing and coordinating Footwork’s governance, including primarily the convening of the Footwork Advisory Group and Trustees, and to provide inputs to and coordinate relevant outputs and actions from these bodies as required;
· Preparing and publishing the First Global Strategy for Podoconiosis through an open and consultative international process;
· Developing a communications and fundraising strategy;
· Overseeing the management and staging of the 2nd International Podoconiosis Conference in an endemic country.
The post holder reports to the Head of Department for Global Health and Infection, working under general direction within a clear framework the post holder will manage their own work to achieve their agreed objectives. The role holder will play a key role in supporting the Divisional leadership team to achieve the strategic and operational goals of the University, Professional Services & their Division. The post holder is expected to work collaboratively across the University and with key stakeholders to deliver single team working that efficiently and effectively supports the achievement of those goals and objectives.
Support achievement of the Division’s/Unit’s/School’s compliance with all applicable statutory and regulatory compliance obligations, including (but not limited to): UKVI, Health & Safety, the Prevent Duty, data protection, Competition and Markets Authority requirements and equal opportunities, as appropriate to the grade and role. Additionally, to promote good practice in relation to University policy, procedure and guidance in relation to those compliance matters in respect of students, staff and other relevant parties.
Balance effectiveness and cost-efficiency in the management of the budgets you are accountable for, demonstrating compliance with Value for Money and Return on Investment principles to support the University’s strategic aim to achieve a world-class standard of teaching and research by managing our resources effectively and efficiently.
4. Person Specification
ESSENTIAL CRITERIA
1. Substantial understanding of the fundraising landscape within and outside of the UK with awareness of the key issues in Global Health programme funding.
2. Knowledge of fundraising and organizational strategy implementation;
3. Understanding of the key tools, systems and strategies to employ to raise awareness and/or build successful fundraising campaigns;
4. Well-developed oral and written communication skills with the ability to present policy and procedure in a way that can be understood the audience.
5. Writing skills. Able to write and edit copy for web, print, social media and presentations targeted to different audiences.
6. Planning and organisational skills, including project management with the ability to drive an implementation plan to closure.
7. Well-developed interpersonal skills with the ability to effectively influence in area of expertise, effectively contribute to team working to build and develop working relationships.
8. Analytical skills with the ability to generate effective solutions and make effective decisions
9. Convening and coordination. Can prepare for and chair international meetings, remote and in-person. Can quickly and accurately synthesize information into fluent written documents.
10. Effective IT Skills on MS platform. Experience using functional databases and different communication and social media platforms
11. Organisation. Good organisational skills, ability to prioritise workload and work effectively to deadlines.
ESSENTIAL ROLE-SPECIFIC CRITERIA
1. Experience of working strategically to secure a sustainable model for a charity, NGO or similar organization;
2. Proven experience of leading fundraising strategic campaigns and able to demonstrate success in securing funds from external funders;
3. Experience of liaison with senior actors in global health, including from national governments, international agencies, and funders;
4. Experience of convening and chairing international meetings with multiple stakeholders.
DESIRABLE CRITERIA
1. Knowledge of the Higher Education sector.
2. Knowledge of Global Health and Neglected Tropical Diseases
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Garden Organic is looking for a Finance & Compliance Manager to support the Director of Finance & Corporate Resources as part of the small but experienced corporate resources team. The role will entail working with the wider team on financial accounts and all aspects of contractual and regulatory compliance.
Post: Finance & Compliance Manager
Location: Head Office, Ryton Organic Gardens, near Coventry (Hybrid)
Reporting to: Director of Finance & Corporate Resources
Contract Term: Permanent
Hours: Full time - 35 hours per week (although 4 days a week would be considered)
Salary: £34,000 to £38,000 per annum (pro rata if not full time)
Role subject to DBS Check: No
The charity:
Our organisation promotes the know-how and benefits of organic gardening to individual and community gardeners. Showing people how they can encourage ecosystems to flourish in their own growing space has never been more important to stem the decline of plant and insect species and aid nature’s recovery. Our work is set in the context of the Sustainable Development Goals (SDG) and we want to ensure Garden Organic is having demonstrable and measurable positive impact, in particular on SDG 15 – Life on Land.
Why it’s a great time to be joining Garden Organic:
Our charity was founded over 60 years ago, when organic growing was an ‘alternative’ way of life. Today, there is huge interest in how gardeners, consumers and businesses can follow sustainable practices, to do their bit to protect the environment and the biodiversity on their doorstep. With our unrivalled expertise, gained through decades of hands-on organic growing, we are in the best possible position to support people to follow the organic way.
Overall purpose of the role:
Garden Organic is looking for a Finance & Compliance Manager to support the Director of Finance & Corporate Resources as part of the small but experienced corporate resources team. The role will entail working with the wider team on financial accounts and all aspects of contractual and regulatory compliance.
What we are looking for:
Our ideal candidate will bring energy and enthusiasm to the role as well as proven experience in the fields of both finance and organizational compliance together with a willingness to learn. You will ideally be qualified in financial management or working towards qualification along with evidence of your Continued Professional Development and desire to stay abreast of financial practice and regulation. We will consider applicants who are qualified by (proven) experience.
Responsibilities & Main Duties:
Financial Management
- Act as an effective internal business partner to all colleagues across the charity, providing timely, accurate and relevant information to support the financial planning and performance of all services and functions.
- Day to day responsibility includes leading month end processes including reviewing and posting journals, purchase ledger, sales ledger, adjustments and balance sheet reconciliations to make sure month end reports are delivered within agreed timelines.
- Working with the team to produce the monthly management accounts pack including P&L, cashflow, balance sheet and other management reports with financial analysis and comments as required.
- Working with budget holders on the cycle of budgeting and reforecasting including working to an agreed timetable, setting up templates and working with budget holders to get them completed, plus finalizing them for senior management.
- Supporting the execution of all day-to-day financial operations and processes including management of payroll, gift aid, charity VAT, membership subscriptions, donations and other charitable income and expenditure.
- Assisting in managing external relationships with auditors, banks, pension providers, payroll partners and insurers.
- Managing relationships with stakeholders in relation to efficient issue of invoices, processing of payments, resolving queries etc
Risk Management and Compliance
- Assist in administrating the charity's risk register in timely manner.
- Assist the Director Finance & Corporate Resources in managing internal assurance and governance processes, including internal audit and compliance testing.
- Assist in compliance with contracts with suppliers and landlord as well as supporting compliance in the delivery of charitable service contracts
- Working closely with Director of Finance and Corporate Resources to ensure that Garden Organic is compliant with all regulatory requirements such as data protection, health and safety, the fundraising regulator etc.
• Take a key role in the Health & Safety working group
General
- It is the nature of the work of Garden Organic that tasks and responsibilities are, in some circumstances, unpredictable and varied. All employees are expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.
- A valid UK driving license would be useful.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who would enjoy the challenge of leading a team of staff who have lived experience of many of the issues facing children and young people on the estates of Eltham.
Superkidz Community Trust was founded in 2001 and over the years, has provided children and young people with a safe space to play and to interact with adults who have the time to listen to them. We have developed a model of engagement, Transform Group and Individual Mentoring (TGIM), that puts interaction at the heart – not simply providing activities but ensuring that there are sufficient adults around to engage the young person in conversation and the chance to express worries, self-doubt and concerns.
All our workers are drawn from the local community and many have been beneficiaries of Superkidz themselves. Most have lived experience of the issues facing our young people.
Following the retirement of our founder and Manager, Nick Russell, the Trustees are looking for a leader who will take the charity forward, support staff and help them to feel secure and confident in their abilities, while setting high standards in the workplace.
The information provided in this job description is given to ensure that the post holder has the best opportunity of understanding what is required to be effective in the post. It is not intended to be prescriptive in every detail and it is expected that the postholder will be as positive and flexible as possible in using this as a framework.
Job Description
Key accountabilities:
The Manager will:
· Be an integral member of the team delivering Superkidz day to day activities and groups.
· Following consultation with staff service users and the Board prepare a strategy, financial and operational plan that best delivers impact in line with the TGIM theory of change. This should include locations, staffing, activities, income generation and should be fully costed.
· Lead the organisation in the implementation and further development of this strategy in consultation with the Board.
· Proactively use quality and impact information and strategic analysis to inform the development of new programmes of work that improve the lives of beneficiaries.
· Ensure that systems and processes are in place to manage, monitor and report on all compliance issues including; safeguarding, health and safety, and risk.
· Take accountability for financial decisions that protect the charity’s funds, ensuring the charity is sustainable and fulfils the requirements of the relevant regulatory bodies.
· Ensure that there is an appropriate funding strategy in place to secure the greatest possible diversity of income, through commissions, grants, donations, fundraising and social enterprise trading, and lead on the delivery of subsequent plans.
· Lead on the effective management of all aspects of Superkidz services and staff team, ensuring that staffing systems and procedures are up to date, regularly reviewed, and fulfil legal requirements.
· Oversee and lead on the development of staff to ensure that all teams and individuals have the opportunity for development and can work at the highest level of performance. Mentor and cultivate the existing skills of staff, providing them with a platform to grow.
· Ensure that all Superkidz services are delivered in line with all external and internal quality standards and in line with commissioners/funders requirements.
· Develop and lead on a marketing and PR strategy that promotes Superkidz, raises awareness, and increases client and funder engagement.
· Develop and lead on an effective communications strategy, both internal and external.
· Lead on the strategy to assess and develop opportunities for collaborations, alliances, and partnerships that deliver increased impact and lead to financial sustainability.
· With the Fundraising Liaison Manager, demonstrate leadership in key strategic relationships with public bodies, funders, corporate sponsors and other external stakeholders, through a range of communications, networks and events.
· Ensure full, timely, accurate and effective communication with the Board of Trustees and any sub-committees of the Board.
· Ensure that all decisions made in the course of the role are made according to current legislation and in line with all instruments of governance.
Person Specification
Essential Attributes
- An understanding of and commitment to the TGIM theory of change
- A commitment to the development and career progression of locally recruited leaders and staff
- Demonstrable experience at senior leadership / manager level in a similar sized or larger organisation
- Resilience
- An evidenced strategic mindset and capability
- Experience of successful collaborative working across organisations and sectors and ability to build relationships and partnerships
- Experienced written, verbal and non-verbal communicator with proven skills in; influencing, negotiation, stakeholder management, persuasion and interpersonal skills
- A high level of financial and general business acumen
- Confident spokesperson: ability to deal with the media and other stakeholders; excellent presentation skills
- In-depth knowledge of the range of regulatory and compliance processes required to ensure safety of staff, beneficiaries, customers and buildings
- A creative, innovative and entrepreneurial approach
Desirable Attributes
- Experience of leading entrepreneurial approaches to solving social problems
- Experience of successfully building, developing and growing a range of social or other enterprises
- Previous experience of working closely with a Board of Directors and understanding of division of responsibilities and lines of accountability
- Awareness of and sensitivity to the political, social and cultural environment in which the organisation is operating
- Understanding of public policy as it relates to the social issues that Superkidz addresses
Other: This post is subject to an enhanced DBS check.
In your covering letter please tell us why you want the job, what experience would you bring and what you think would be the greatest challenges and rewards arising from this role.
JOB DESCRIPTION AND PERSON SPECIFICATION
We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.
Responsible to
Director of Retail
Direct reports
15 Shop Managers (direct)
Working hours and contract
Full time/permanent
Salary
£35,000 - £45,000 plus full travel expenses
Location
Central & Greater London
Start date
September 2024
Role Responsibilities:
Strategy, planning and growth
· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.
· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:
o The professionalisation of our systems and processes to capitalise on all income opportunities.
o Putting a positive customer experience at the heart of our approach.
o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.
o Deliver Gift Aid targets across all shops.
o Assist the Retail Development Manager in launching new shops.
o Utilise digital and social media to drive footfall and stock donations.
o Support fundraising through the shops, including legacy and IG marketing.
o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.
o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.
Sales and Profit
- Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
- Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
- Drive the team to maximise income from Gift Aid on donated products
- Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams
Shop Floor
- Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
- Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
- Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
- Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
- Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
- Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
- Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
- Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
- Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.
- Connect the volunteer team with our work and help them to understand the value of their contribution.
Leadership - Paid Staff
· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success
· Provide line management, leadership and growth opportunities to the Shop Management team.
· Support new starters with comprehensive induction and training.
- Ensure effective training, development and performance management of paid staff
· Support the annual appraisal and probation processes for all reports.
- Work within our policies and procedures when dealing with problems at work
Management - Being part of Vision Foundation
- Play active part in the charity, including attending and contributing to all-staff meetings
- Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
- Be accountable for the integration of each shop into the local community in collaboration with the shop teams
- Empower the team to respond to all appeals and fundraising opportunities.
- Adhere to and enforce our safeguarding policies
Other
- Required to adhere to our vision, mission and values
- Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Governance, finance and operations
· Understand and mitigate risk in the context of charity retail and multi-site working.
· Ensure timely and accurate performance reporting to Director of Retail.
· Support the Director of Retail in:
o Developing annual budgets, report variance and reforecast as appropriate.
o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.
· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.
· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.
· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.
Impact
· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.
· Support eye health messaging through the shops.
· Support public awareness and understanding about visual impairment and visually impaired people.
· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Person specification:
Skills, knowledge & experience
Essential
· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
· Experience of developing and managing budgets
· Experience of EPOS systems and Gift Aid
· Experience of setting and managing income and expenditure budgets
· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Study leave and financial support for training & development
· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
The interview process is planned as follows:
• First interview by teams
• Second in person interview and commercial presentation
• Meeting with the senior retail team:
o Area Manager
o Retail Development Manager
o Retail Partnerships & eCommerce Manager
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools
The client requests no contact from agencies or media sales.