Governance and compliance manager jobs in schools
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the corporate partnerships manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028
We are looking for an experienced Corporate Partnerships Manager to lead and grow our corporate fundraising programme. In this role, you will develop and implement strategies to cultivate and steward existing partnerships while identifying new opportunities for multi-year collaborations. You’ll create compelling proposals, deliver inspiring stewardship events, and work closely with teams across the organization to maximise marketing and engagement opportunities.
About You
You will have a proven track record in corporate fundraising and business development, with experience creating strategic partnerships that drive results. With excellent communication and organisational skills, you excel at managing multiple projects, building relationships, and crafting innovative pitches. You’re proactive, data-driven, and adept at using insights to shape impactful programmes
Duties and key responsibilities
Leadership and Strategy
• Support on the development of the corporate partnership programme. Working alongside
the Head of Philanthropy to create a strategic plan that will identify, cultivate, solicit and
steward a portfolio of existing corporate partners in line the overall fundraising strategy.
• Monitor and analyse trends within corporate fundraising, both internally and externally,
using these findings to influence the direction of the programme.
• Develop a pipeline of new prospective corporate partners, working alongside the Prospect
research manager.
Relationship Development and Events
• Cultivate, engage and manage strong relationships with existing corporate partners with a
focus on building strategic multi-year partnerships.
• Create high quality, inspiring proposals, pitches and materials to maximise new
opportunities.
• Work with the communications and advocacy team to maximise marketing opportunities.
• Lead on the development of inspiring stewardship events that convey MAP’s work and
impact to current and new corporate partners.
Budget Management, reporting and compliance
• Create three year rolling budgets and reforecasts, setting income and expenditure targets in
collaboration with the Head of Philanthropy.
• Manage financial planning, reporting, and risk assessment for the Corporate Partnerships
budget.
• Ensure that the corporate partnerships programme adheres to due diligence procedures
and carry out regular due diligence reporting on existing corporate partnerships.
• Utilise and maintain the CRM database to ensure accurate reporting and stewardship.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual
organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Knowledge, skills and abilities
Essential
· Excellent written and verbal communication skills.
· Highly proactive – excellent at networking, communicating and influencing.
Desirable
· Effective management and leadership skills
Experience
Essential
·Experience creating strategic partnerships and Managing relationships which deliver income or impact
·Skilled in performance reporting, data analysis and using insights to shape a corporate fundraising programme.
·Excellent project management skills, including managing multiple projects and priorities at once.
·Experience in planning and budgeting
Desirable
·Proven track record of corporate new business development.
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising
initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel
overseas where necessary.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly.
As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.
You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.
Duties and responsibilities
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Financial Management
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Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.
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Prepare and monitor annual budgets, management accounts and project budgets.
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Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding.
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Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.
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Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity.
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Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings.
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Prepare financial reports for board meetings and engage in board discussions.
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Governance
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Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.
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Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.
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Companies House and Charity Commission filings.
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Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.
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Play an active part in board discussion to support good decision making.
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HR
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Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.
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Manage recruitment processes for all staff.
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Manage the annual leave tracker.
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Operations and administration
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Ensure the smooth running of the organisation by leading operational planning and monitoring progress.
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Lead on relationships and contracts with external suppliers and contractors.
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Ensure PINF has appropriate insurance cover.
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Occasional support with charitable activities (meetings, events, publications, etc.)
Requirements
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A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.
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Deep understanding of good governance and best practice in the charity sector.
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Understanding of relevant laws relating to employment, data protection and running a charity.
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Sympathy to the aims and objectives of PINF.
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Full professional proficiency in English.
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Right to work in the UK.
Skills and attributes
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Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable.
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Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities.
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Developing HR processes and policies and taking the lead in implementing these across an organisation.
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Developing processes and procedures and making improvements for efficiency and impact.
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Experience of working closely with trustees, non-executives or senior leadership teams.
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Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.
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Excellent problem-solving and interpersonal skills.
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Ability to work remotely and independently and to collaborate with others.
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Enjoy being the key point of contact and support in a small, remote team.
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Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks.
Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance?
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
The Service Manager will also be able to lead all the key functions of Healthwatch including:
· Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Public and Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Service Manager: Healthwatch North Northamptonshire
Background
Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012. Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.
Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.
Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.
We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice. We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.
Job Purpose:
To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out this work in North Northamptonshire through specific ways:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.
2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.
3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:
• Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·
5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·
6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.
7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.
8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.
9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and
10. Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.
11. Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.
12. Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·
13. Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)
14. Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.
15. Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations.
16. Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·
17. Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·
18. Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.
19. Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·
20. Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.
21. Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.
22. Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.
23. Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.
24. Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.
25. Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures
26. Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.
27. Ensure compliance with all Support Northamptonshire policies and procedures
The ideal candidate for this role:
· Is passionate about social justice and addressing health inequalities
· Has experience of co-production and best practice in community engagement
· Is knowledgeable about key health and social care services.
· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.
· Has the skills and confidence to influence change by working in partnership with other organisations and system partners
Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
Date of Interviews: Friday 23 May or Wednesday 28 May
Summary
We are looking to appoint a new Procurement Category Manager to lead the delivery of indirect category strategy, governance, and policies, and deliver significant value through market-specific strategic sourcing initiatives and supplier relationship management.
Procurement operates as a shared services function within the Finance Department, working collaboratively across the National Centres of Innovation (NCIs) to provide a comprehensive and cost-effective finance service. We are actively building a dedicated Procurement team to deliver value for money, enhance supplier and contract management, and implement a coordinated, best-practice approach to procurement.
This is a senior commercial role responsible for leading and developing strategic sourcing initiatives within your categories. You will provide expert category knowledge, focusing on strategic sourcing, content expertise, and delivering value (both in terms of price and total cost of ownership). Additionally, you will actively manage significant risks and supplier-related issues to ensure successful outcomes.
- Procurement Strategy
- Developing policies and processes
- Leading key procurement activity
- Reporting and compliance
- Broad experience of indirect procurement across Professional Services and IT Categories
- Confident and skilled in manipulating, analysing and interpreting large sets of data using Microsoft Excel.
- Experience in using e-procurement/purchase-to-pay (P2P) systems.
- Experience in project management and familiarity with recognised project management approaches (Essential).
- MCPIS qualified and has a good knowledge of contract law.
- Prince2 Certification or significant experience in running large-scale projects within a recognised framework (Desirable).
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced leader with key skills in line management, bid-writing and safeguarding, preferably with a qualification in social work. Our ideal candidate will be emotionally resilient, compassionate and empathetic with a proven background in managing people and overseeing service delivery. You will be responsible for service quality, operational strategies and policies, providing high-level support to a small, dedicated team of staff and volunteers and bid writing to secure long term funding for the charity to continue its vital work.
The charity provides support to vulnerable parents with pre-school aged children living in the borough of Gravesham, supporting up to 85 families at any given time. Waterside offers 1:1 support, peer group sessions, structured family sessions, access to local agency clinics, counselling services, and courses, 5 days a week, 50 weeks a year.
Reporting to the Chair of Trustees, you will work with the team, trustees and external providers to ensure the delivery of impactful services and cultivation of strong partnerships in order to respond to the local needs of our families.
The Centre Manager role will be expected to work from the centre the majority of the time as it is important to have a presence with the families and staff. On occasion, when it is required to meet key deadlines, working from home is supported but this is on an ad-hoc basis and not part of a regular working pattern.
Key Responsibilities:
• Lead, manage and co-ordinate the work of Waterside Parents’ Centre to ensure smooth running of the service.
• Designated Safeguarding Lead.
• Manage day-to-day operations, ensuring high-quality service delivery and adherence to best practices.
• Lead and support a dedicated team, providing supervision, training, and professional development opportunities.
• Ensure you are visible and approachable to the families we engage with specifically in family sessions.
• Effective bid writing to secure crucial funding for the charity
• Build and maintain relationships with key stakeholders, funders, and commissioners.
• Develop and implement strategic plans that align with the organisation’s goals and values.
• Manage all policies and procedures ensuring that they align with appropriate legislation and regulatory requirements.
• Work with the Finance Officer to ensure accuracy of financial recording and reporting.
Skills and Experience:
Desirable
• Experience in a social work environment.
Required
• Experience of leading services in the charity or social care sector.
• Non judgmental approach ensuring focus is on acceptance and understanding.
• Proven ability to manage diverse funding contracts and reporting requirements.
• Strong team leadership, with a focus on collaboration and staff development.
• Excellent communication and partnership-building skills.
• A commitment to equality, diversity, and inclusion.
What we are offering you:
Waterside is a family-centric employer and we provide our employees with a supportive and engaging environment.
As well as ongoing development and training, we offer a generous annual leave entitlement, flexible working and hybrid working on occasion. We offer a contributory pension scheme and free on-site parking.
Waterside is committed to safer recruitment and equality of opportunity and diversity. This role is subject to DBS checks
Supporting Parents with Children in Mind. Our aims are to support parent emotional health and wellbeing and prevent child abuse
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Risk, Compliance and Governance - Charity - 6 Month Day Rate
A leading national charity dedicated to supporting individuals and families facing a significant health challenge is seeking a proactive and detail-oriented individual to join them on a temporary basis as their Head of Risk, Compliance and Governance to ensure the smooth continuation of key functions during a transition period.
This six-month contract offers a crucial leadership role, primarily focused on driving the risk management strategy and ensuring a robust compliance framework. You will line manage a team and collaborate across the organisation, playing a vital role in maintaining operational efficiency and safeguarding the charity's interests. This role offers remote working with an expectation of attending the office in [Specify Location, e.g., London] approximately once a month.
As Head of Risk, Compliance and Governance, you will be instrumental in maintaining a strong governance and risk culture, enabling teams to operate effectively and with confidence. This role requires a strong understanding of risk management principles, excellent communication skills, and the ability to lead and support a team.
Key Skills Required:
- Extensive Risk Management Expertise: Proven experience in developing and implementing risk management frameworks, including strategic and operational risk registers, and holding a relevant qualification.
- Compliance and Governance Oversight: Strong understanding of compliance requirements, policy development, and experience with company secretarial matters, including relevant regulatory body filings.
- Effective Line Management & Collaboration: Demonstrated ability to lead and support a team, fostering a collaborative environment and working effectively with stakeholders at all levels.
- Proactive and Detail-Oriented: Ability to work independently, manage conflicting priorities, and ensure meticulous attention to detail in all aspects of the role.
Contract Details:
- Duration: 6 months
- Rate: £450 - £500 per day - Inside IR35
- Location: Remote - one day per month in London
Apply now for immediate consideration for this impactful leadership opportunity.
URNFP is acting as an employment agency for this vacancy
The successful candidate will join our busy Governance team, reporting to the Head of Governance and working closely within a core team of two officers and two senior officers.
As a Senior Governance Officer, you will provide high quality governance support to the senior executive, Board and Committees as well as other stakeholders across the Fund engaging pro-actively with other teams and stakeholders across the Fund. You will have a good understanding of governance in the public or voluntary/charity sector and be able to quickly familiarise yourself with the Fund’s complex governance framework. You will be expected to use your knowledge and judgment to provide prompt and high-quality advice and feedback.
You will show leadership in identifying, implementing, and maintaining effective governance processes and best practice, bringing changes where needed.
A team player you will take pride in your work and the work of the Governance team.
Day to day responsibilities will include:
- You will work strategically, managing complex meeting schedules and governance processes.
- You will be attentive to the needs of the business and be customer focussed.
- You will ensure Fund governance processes and procedures are proactively and effectively managed and supported.
- You will establish strong networks across the Fund to ensure you understand and respond to the needs of stakeholders.
- You will be able to write clear information and minutes in a prompt manner.
- You will be recognised across the Fund as a reliable resource on governance matters, providing guidance and support as needed.
- You will be expected to manage your workload effectively, work autonomously, and consistently deliver high-quality outputs under tight deadlines.
- You will provide advice to Governance Officers and support their development.
The ideal candidate:
- You will have experience of working in governance, or a governance-related position.
- You will be reliable, highly responsive, flexible and maintain high attention to detail and pro-actively identify and address gaps.
- You will be able to manage multiple priorities, handling complex schedules, and ensuring that all tasks are completed efficiently and on time.
- You will have excellent communication skills to convey complex information clearly and concisely, both in writing and verbally, to a range of customers including senior stakeholders.
- You will be experienced and skilled in writing quality meeting minutes promptly after meetings.
- You will have the ability to work well in a team environment, collaborating effectively with colleagues to achieve common goals.
The role is hybrid and UK based. However you will be able to travel to London for team’s meetings and occasionally to other locations within the UK to support governance meetings when required.
Interview Date: 27th May onwards - two stage - online/face to face
Location: UK - Hybrid working with a requirement to occasionally travel to the London office and other locations in England and across the UK to support meetings when needed. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown
On application, please align your supporting statement to the criteria below
Essential criteria
- Demonstrate a good understanding of governance processes and requirements through prior experience working in a similar role in the public or voluntary/charity sector.
- Have strong communication skills, verbal and written, and excellent organisational skills.
- Have experience in supporting and engaging with senior stakeholders, with the ability to show initiative and lead in some areas of work.
- Demonstrate a proactive and adaptable approach and the ability to think innovatively to solve problems.
Desirable criteria
- Knowledge of public sector governance and environment.
- Experience in working collaboratively within a team and supporting others.
- Understanding of project management.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Compliance Manager
Internal title: Assistant Governance Manager
Location: This role can be based either in Colchester (Earls Colne) or North Weald (Epping / Harlow / M11 corridor)
Contract type: 1 year fixed term contract to as maternity cover, with the possibility of extension
Salary: £32,000 FTE (£19,200 pro-rata)
Hours: 3 days / 22.5 hours per week
Workplace: Hybrid working available - 2 days office based, 1 day working from home
About us:
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
Job purpose:
The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.
Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.
Internally this role will be titled Assistant Governance Manager and will report to the Governance Manager.
Summary of duties and responsibilities:
- Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
- Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
- Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
- Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
- Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
- Assess data risks and complete Data Protection Impact Assessments where needed.
- Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
- Update the charity’s data assets file.
- Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
- Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
- Provide oversight for the timely management of leases and contracts.
- Ensure necessary insurances and contracts are in place to provide required suitable cover.
- EHAAT is a patient focused emergency medical charity. It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.
Person specification:
Essential
- Good communication skills with the ability to deliver information at the appropriate level of detail both individually and at meetings.
- Ability to learn how to develop and produce policies to decrease risks associated with data privacy and information governance.
- Knowledge of UK data protection legislation (e.g. GDPR, PECR) and how to apply them.
- Experience of commercial contracts, including business insurances.
- Excellent team player who is willing to be flexible to support others in a busy environment.
- High levels of personal organisation, diligence, integrity and keen eye for detail.
- Desire to learn and develop skills and knowledge relating to data protection and compliance.
- Experience of handling confidential and sensitive information.
- Experience of risk management processes in any industry.
Desirable
- Understanding of Fundraising Regulator compliance and limited company compliance.
- Other roles you may have experience within:
- Governance Manager, Risk Manager, Regulatory Affairs Manager, Contracts Manager, Assurance Manager, Data Protection Manager.
Job purpose
The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.
Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.
Internally this role will be titled Assistant Governance Manager.
Specific duties & responsibilities
- Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
- Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
- Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
- Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
- Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
- Assess data risks and complete Data Protection Impact Assessments where needed.
- Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
- Update the charity’s data assets file.
- Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
- Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
- Provide oversight for the timely management of leases and contracts.
- Ensure necessary insurances and contracts are in place to provide required suitable cover.
REF-221114
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The mission of Jews for Jesus is to “Relentlessly Pursue God’s plan for the salvation of the Jewish people.” Our missionaries carry out the core work of the ministry in the greater London area. The objective of the role is to support the Charity in operational management, governance, and compliance. The position is essential for ensuring smooth day-to-day operations while strengthening internal policies, implementing a robust risk management framework, and assist with accurate reporting to the Board.
The Administrative Manager is a vital part of our team coordinating all the administrative and operational areas of the charity enabling the missionary staff to focus on sharing the Gospel with Jewish people. Specific responsibilities include day-to-day finances and bill paying, budget development, daily and long-term upkeep of facilities, general administration, HR, and project management. Problem solving is a significant requirement of the position. The successful candidate should be able to anticipate needs, evaluate solutions, and resolve problems that arise within the branch.
Benifits include 28 days holiday plus bank holidays and 10% employer pension contribution.
We relentlessly pursue God’s plan for the salvation of the Jewish people. We are relentless in our pursuit of God’s plan for His people.
The client requests no contact from agencies or media sales.
St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Property Manager.
To oversee the parish property and buildings for the two sites St Edmunds and St Joseph’s Southampton which comprise of listed churches, halls, offices and residential properties.
Proactive property management, working with instruction of the Diocesan Estate team to comply with diocesan policies.
Be accountable and submit reports to the Diocesan Estate Team as required.
This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
The Catholic Diocese of Portsmouth is a registered charity. Employees working in parishes are formally employed by the Diocese of Portsmouth and must comply with all diocesan policies and procedures, as well as those related to local arrangements specifically authorised by the Parish Priest.
Property Manager - Job Description
Main Duties
Repairs and Maintenance
- Manage the repair and maintenance of the parish site to ensure they are safe, clean, and welcoming.
- Undertake regular property and site inspections and manage actions.
- Responsible management of religious and listed buildings.
- Contractor management – Coordinate works to deliver value, meet quality and safety standards.
- Arrange periodic building inspections, liaise with estates on associated work.
- Submit reports to the Diocesan Estate Team as required.
Health & Safety
- Management of Statutory Inspection – arrange, manage and monitor.
- Use WorkNest H&S management system to manage compliance and risk issues.
- Work with H&S Competent Person and Estates Team, adhering to health and safety legislation.
Residential Lettings and Hall Hire
- Proactively manage income generating residential properties and parish halls.
- Work in partnership with managing agents so that rental properties are safe and achieve competitive rent.
- Periodically meet with managing agents to ensure that the best service is being provided.
- Maintain good relationships with tenants who use our halls and office space.
- Manage parish hall hire queries and coordinate the compliant use of facilities.
Governance and Compliance
- Ensure parish compliance with all diocesan policies.
- Maintain a parish asset register, inventory and annually review insurance cover. .
- Assist the Parish Priest in preparing reports and documentation for diocesan audits and reviews.
- Implement and oversee GDPR policies related to parish data collection and usage.
Volunteer Coordination
- Support and guide parish volunteers involved in facilities, or health and safety activities.
- Organise and oversee rotas for volunteers assisting with maintenance tasks.
Professionalism and Values
- Uphold and promote the ethos and values of the Catholic Church.
- Work collaboratively with the Parish Team to ensure the Parish Priest is effectively supported.
Key Internal and External Relationships
- Parish Priest, clergy and Pastoral Area colleagues
- Diocesan Teams - Finance, HR, Estates, Safeguarding, Communications, and Governance
- External suppliers and contractors
Property Manager – Person Specification
Competence, Expertise and Knowledge:
Essential
- Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
- Solid experience of property management
- High level of proficiency in IT, including Microsoft Office and financial software.
- Knowledge of property management, including maintenance and health and safety compliance.
- Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
- Valid driving licence and access to a vehicle.
Desirable
- Professional property or Health & Safety qualification
- Knowledge of the values and teachings of the Catholic Church.
- Experience working in a parish, charity, or non-profit organisation.
- Knowledge of safeguarding and data protection practices.
Salary, Benefits & Location
Salary: £30,000 - £32,000 Depending on experience and skills
Hours: Full Time, 37.5 hours per week
Contract: Fixed-Term 1 Year
Location: Based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ
Benefits:
25 days holiday plus bank holidays
Life Assurance and Employee Wellbeing
Contributory pension scheme with Scottish Widows
How to Apply
Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation in applying.
The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
The closing date for applications is Saturday 17th May 2025, at 6pm.
Interview Information
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Flexible home working, with requirement for travel to BDA Office Birmingham twice a month.
Salary £50,755 per annum - full time 36 hours per week (job share will be considered)
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits and a company pension scheme.
Deadline for applications: Friday 23rd May 2025
Interview Date: Thursday 5th June 2025
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by protecting and improving health and care services, developing health and social care policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a new Research Manager to work as part of the Education and Professional Practice Team, leading on the research and impact activities of professional dietetic practice. The role will also provide line management within the team.
The role will support the BDA’s Strategic Plan 2024-34 and lead the growth and delivery of the annual Research Symposium. The role will suit a candidate with a sound understanding and experience of the breadth of dietetic practice and research, and the factors that influence it. Working innovatively the post holder will develop and progress research within dietetic practice, building confidence in the dietetic workforce to be research active.
Ideal candidate:
We are looking for somebody who is an expert in research methodologies, and appraisal and is comfortable setting and influencing research strategy. Ideally we would like somebody who has or is studying for their doctorate in dietetics and experience working in a practice setting would be advantageous. This is a senior internal and external facing role working alongside the Director of Education Practice and Research, and the Education and Practice Managers. The candidate will enjoy supporting colleagues and members to engage and deliver research related projects, and demonstrate impact through evidence-based practice.
In return, we offer exciting opportunities to raise the profile of research, innovate, and build purposeful external stakeholder relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos. The role will require somebody who enjoys the challenges that come with delivering and reporting on strategic targets and measuring impact.
For full details of the role, please download and refer to the Job Description.
We would strongly encourage any dietitian interested in the role to contact the BDA for an informal, confidential discussion about this post and opportunities for flexible working. Please refer to our website for contact details.
The job advert is shown on the BDA website, and for discussion about the role, please telephone the Birmingham office number and ask for Najia.
Please note: Only applicants who submit a covering letter will be shortlisted for interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Health and Safety Manager
(UK Wide)
£36,629 per annum (pro rata for part time hours)
(Ref: 01REC)
Part time 30 hours per week – happy to discuss flexible working
Base: Hybrid with the flexibility to work from your nearest Sustrans Hub
About the role
As our Health & Safety Manager, you will handle the development, implementation, and ongoing management of our Health & Safety systems. You will act as the organisation’s competent person, providing expert advice and guidance, ensuring compliance with the Health & Safety at Work Act 1974 and related legislation.
You will monitor changes in legislation and industry best practices to drive continuous improvement. This includes regularly reviewing and updating Health & Safety policies, procedures, and risk assessments. You will offer practical, accessible advice to colleagues and support them in embedding safe working practices into their day-to-day activities.
In addition, you will develop and deliver mandatory training programmes, as well as tailored sessions to meet emerging needs. You will manage all incident reporting processes, including RIDDOR notifications to the Health & Safety Executive (HSE), and ensure thorough follow-up. You will also produce regular reports and briefings for senior leadership and Trustees to keep them informed of key issues, trends, and compliance levels.
This role will require travel and work at locations as necessary on behalf of Sustrans.
About you
You should hold a NEBOSH qualification or another recognised Health & Safety certification, with proven experience in managing a system for Health & Safety within an organisation. A strong understanding of Health & Safety legislation and supporting regulations is essential, along with specific knowledge of Health & Safety considerations within the construction sector.
You will be confident in managing Health & Safety incidents, responding calmly and effectively to ensure appropriate actions are taken, and escalating to senior colleagues when necessary. Strong decision-making skills are essential, along with the ability to work independently and collaboratively.
Excellent analytical and report writing abilities are required, as well as the confidence to present information clearly and effectively to a range of audiences, both in person and virtually.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 25 May 2025.
- Interviews will take place via MS Teams during the week commencing 09 June 2025.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Charity People is delighted to have partnered with the brilliant charity St Wilfrid's Hospice, Chichester in their search for a new Individual Giving Manager. This permanent role will manage and develop their successful Individual Giving programme to maximise and grow sustainable income from existing and new individual supporters, at what is an exciting time for the charity.
St Wilfrid's Hospice provides tailored end of life care both in the community and at the Hospice, supporting patients living with a terminal illness, and their loved ones.
Their vision is for all dying people and those close to them to have access to the care and support they need by providing high quality specialist end of life care and bereavement support whenever and wherever it is needed.
Location: St Wilfrid's Hospice, Chichester, with at least three days per week in the office
Salary: £37,830-£45,141 per annum
Incredible benefits package, including:
- Annual leave: starting at 27 days plus bank holidays, rising to 33 days with service
- Flexible working: St Wilfrid's are open to flexible working requests such as compressed hours and hybrid working
- Auto-enrolment pension scheme: Employer contribution of 7.5% based on minimum employee contribution of 2%.
About the role
We are searching for an experienced fundraiser to drive and grow Individual Giving income streams, currently worth around £800,000 annually to the Charity. The postholder will oversee campaigns including Regular Giving, In Memory Giving, Lottery, Raffles, and Appeals, while managing donor stewardship, acquisition, and retention. With a small and high-performing team to support you, you'll lead on budgeting, data management, and help shape the future of fundraising.
Key responsibilities will include:
- Managing income and expenditure budgets, monitor ROI, lead reforecasting efforts, and support the development of long-term financial plans.
- Lead innovative fundraising initiatives, exploring new opportunities (including digital) and refreshing existing campaigns in collaboration with Marketing and Communications.
- Oversee donor stewardship and supporter journeys, building strong relationships with new and existing donors and engaging service users and their families.
- Ensure effective use of the Raiser's Edge database, supporting compliance, performance tracking, and strategic decision-making.
- Manage fundraising compliance, including GDPR, gambling regulations, and fundraising best practices, while participating in the Information Governance Steering Committee.
- Collaborate across departments (Fundraising, Marketing, Retail) to coordinate income generation activities and maximise cross-functional opportunities.
- Lead and evaluate Individual Giving activities, including managing 3rd party contracts, attending key events, conducting market research, and contributing to audits and competitor analysis.
About you
You will bring a proven track record of securing income through the development and delivery of successful fundraising campaigns. You'll bring experience in building donor relationships, strategic planning, and hitting ambitious targets. Strong analytical skills, and experience with CRM or fundraising databases are essential, as is the ability to translate data into actionable insights. You'll bring excellent communication, interpersonal, and project management skills, as well as experience in budget and resource planning. Regalar travel to attend meetings and events is required so you will need access to your own vehicle.
If this sounds like the perfect role for you, Charity People would love to hear about your experience and share more details about this fantastic opportunity and how to formally apply.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
The Role
We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.
Key Functional Areas
- Data architecture– Lead on the review and structure of data on CRM.
- Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
- Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
- Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity
Please refer our job description for more information
Key skills & experience we are looking for
- 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
- Proficient in Microsoft Office 365.
- Experience in systems and requirements analysis/Systems documentation.
- Managing issues and maintaining issue management systems.
- Microsoft Office 365 automation, including Microsoft Flow.
- Business Process Modelling Notation (BPMN).
- Business Central.
- Power BI.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 08 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.