Governance manager jobs

About the LATA Foundation

The LATA Foundation was established in 2007 by members of the Latin America Travel Association (LATA) to support social and conservation projects throughout Latin America. The LATA Foundation aims to empower local communities, build capacity in the NGOs we support, and help protect the places we all love to visit. The foundation is proud to have donated over £550,000 to carefully chosen and vetted grassroots projects. 

We are seeking a motivated and experienced individual to maintain the ongoing progress of the Foundation and continue moving the Foundation forward, building on the work of the Fundraising and Volunteer Manager.

We are seeking maternity cover for the Fundraising & Volunteer Manager starting November/December 2025. The position will be open until the Fundraising & Volunteer Manager returns to work, or 14 months from commencement, whichever is sooner (no later than end of 2026). The exact end date is contingent on the postholder's confirmed return and may change within that limit, we will provide a minimum of four weeks’ notice of any adjustment.

About the role

The postholder will lead on fundraising including income generation, strengthen donor stewardship and communications, and coordinate the effective contribution of our volunteer network. Acting as the Foundation’s principal fundraiser and a key public representative, you will design and deliver fundraising campaigns and partnerships; produce clear, impact-led communications across channels; and ensure volunteer activity is planned, resourced, and aligned to organisational priorities.

Core responsibilities:

Fundraising

• Lead regular-giving acquisition and onboarding; plan and deliver fundraising initiatives/events with the team.
• Build and manage the fundraising programme and pipeline.

Donor Communications

• Own the communications calendar and delivery (newsletters, e-shots, key messaging) and steward donor relationships.
• Develop targeted mailing lists; oversee social media and core collateral/presentation updates.

Volunteer Management

• Recruit and onboard volunteers; support project, fundraising and trustee teams.
• Coordinate meetings, minutes, follow-ups and information flow; monitor the enquiries inbox.

Representation

• Act as a spokesperson and advocate for the Foundation at events and in the media.

Essential experience & skills

• Charity sector experience, especially fundraising.
• Strong organisational skills; able to juggle multiple deadlines.
• Experience managing a team and/or volunteers.
• Excellent written and verbal communication.
• Confident networker with events experience.
• Solid digital skills: PowerPoint, Word, Excel, Mailchimp.
• Experience managing digital comms and social media.
• Willing to attend some out-of-hours events.
• Self-starter; comfortable working on your own initiative.

Desirable

• Travel industry experience.
• Knowledge of Latin America.
• Spanish and/or Portuguese.
• The team attend the office once a week in West Kensington (London), attendance is desirable. 

#fundraising #fundraisingmanager #volunteermanager #donorcommunications #communications #socialmedia #eventmanagement #communitydevelopment #internationaldevelopment #conservation #grassroots

Direct Marketing Manager (maternity cover) - Community Fundraising
Reference: SEP20252626
Location: Flexible in UK
Salary: £33,027.00 - £35,259.00 Per Annum
Contract: 12 month Fixed Term (maternity cover)
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Community Fundraising team is looking for a Direct Marketing Manager (maternity cover), who will support our work in developing, promoting, and analysing our portfolio of Community Fundraising products to attract new and diverse audiences to raise vital funds for nature.

The post holder will support the launch of our Do It Yourself (DIY) fundraising product, as well as supporting In Aid Of (IAO) fundraising activity across the UK. The role will support marketing requests across all new and existing Community Fundraising products and campaigns. The role requires a proficiency in data analytics and a track record in responding to trends and sector best practice.

You will have experience in direct marketing and be proficient in delivering multi-channel campaigns in a fast-paced environment. This role also requires an in depth knowledge of direct marketing techniques including testing, profiling, segmentation, return on investment analysis, cost per contact. You will have experience in managing multiple projects and budgets, as well as a track record in excellent stakeholder management. An understanding of Community Fundraising developments and best practice would be advantageous.

The ideal candidate will be driven, creative and possess excellent attention to detail.

Essential skills, knowledge and experience:

• Degree educated or equivalent experience in a direct marketing role
• Excellent understanding of the steps involved in planning and delivering multi-channel direct marketing campaigns
• Direct marketing sector developments, legal requirements and best practice
• In depth knowledge of direct marketing techniques - testing, profiling, segmentation, return on investment, cost per contact etc. to achieve the most effective campaign results
• Charity sector developments and best practice
• Excellent communication skills to elicit great team working to deliver campaigns
• Ability to inspire others
• Comfortable with analysis and metrics to constantly improve campaign performance
• Excellent attention to detail
• Interpreting data and trends, with the ability to analyse and report on results

Desirable skills, knowledge and experience:

• Has worked in environment/conservation
• Has worked in not-for-profit/charity

Additional Information:

• This is a 12 month Fixed Term, Full-Time maternity cover role for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Saturday, 1st November 2025
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Advice and Programmes Manager

Theatres Trust is seeking a passionate and experienced individual to join our team of sector specialists in the new role of Advice and Programmes Manager.

The Advice and Programmes Manager will take a leading role in helping to create, protect, and adapt theatres across the UK for the benefit of communities, audiences, and artists.

Working across our Theatre Buildings and Theatre Management portfolios, the postholder will help deliver our Theatres Advice Service, which provides bespoke strategic advice and guidance to key stakeholders including theatre operators, theatre managers, and local authorities, as well as community and campaign groups working to bring theatres back into public use.

For full details of this position please download the Recruitment Pack

We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.

Salary: £45,000
Contract: Full-time, permanent
Location: Hybrid, minimum two-days per week in office.

To apply, please send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form 

Deadline for applications: 10am, Wednesday 22nd October
Interviews: Wednesday 5th November, at our central London offices

About us

At Leeds Children’s Charity, we believe every child deserves the chance to experience joy, adventure, and a sense of belonging. For over a century, we have been dedicated to brightening children’s lives by offering unforgettable breaks and enriching learning opportunities that create lifelong memories.

Our work focuses on children and young people who face disadvantage, hardship, or difficult circumstances at home. Through safe, nurturing, and inspiring environments, we help them to explore the world around them, build confidence, discover new skills, and simply enjoy being children.

Your Role

The Corporate Partnerships & Sponsorship Manager will develop and deliver a strategy to secure, manage, and grow income from corporate supporters and sponsors. The postholder will build strong, mutually beneficial relationships with
businesses across Leeds ensuring companies see clear value in partnering with the charity through sponsorship,  fundraising, and a unique offer of CSR volunteering days at Leeds Children’s Charity at Lineham Farm.

Key responsibilities include

Strategy and Planning

• Develop and implement a corporate partnerships and sponsorship strategy aligned to the charity’s overall fundraising plan.
• Identify new corporate and sponsorship prospects, building a healthy pipeline of opportunities.
• Contribute to income forecasts, reporting against agreed targets.

Business Development

• Research, approach and secure new corporate partners and sponsors across a range of sectors.
• Create tailored sponsorship packages for events, programmes and campaigns, ensuring strong return on investment for partners.
• Negotiate partnership and sponsorship agreements that deliver value for both parties.

Relationship Management

• Account manage existing partners and sponsors, ensuring excellent stewardship and high levels of satisfaction.
• Develop creative, engaging partnership activities including staff fundraising and cause-related marketing working with the Marketing Manager, promote payroll giving, volunteering and sponsorship activation.
• Work closely with the Head of Fundraising, CEO, and Trustees to maximise opportunities within their networks.

CSR and Volunteering

• Promote and manage CSR volunteering days at Leeds Children’s Charity, based at Lineham Farm, offering businesses the chance to engage their employees in meaningful, hands-on activities that directly benefit children and the charity.
• Work with delivery teams to ensure CSR days are safe, well-organised and impactful for both participants and the charity.
• Capture and report on the social value and employee engagement benefits of CSR days to strengthen long-term partnerships.

Communications and Promotion

• Work with the Marketing & Communications team to develop compelling partnership and sponsorship materials, case studies.
• Represent the charity at networking events, business forums, and community groups.
• Act as an ambassador for the charity in all corporate engagement.

What we need from you

• Excellent relationship-building and networking skills, with credibility at senior business levels.
• Strong ability to develop and deliver persuasive pitches and proposals.
• Strong project management and organisational skills.
• Knowledge of the Leeds and Yorkshire business community.
• Experience of using CRM systems to manage pipelines and report progress.
• Proven track record in corporate fundraising, sponsorship, account management, or business development.
• A target-driven mindset with experience of meeting and exceeding income goals.
• Experience of developing and managing sponsorship packages.
• Understanding of corporate CSR/ESG priorities.
• Experience of planning or managing employee volunteering or CSR days.
• Experience in public speaking.
• Ability to travel independently across the region (with driving licence and access to a vehicle).

Qualifications

• 5 x GCSE (including English & Maths) or equivalent
• Recognised fundraising qualification (e.g., Institute of Fundraising certificate)is desirable

To Apply: Please submit your CV and a supporting letter/document outlining your relevant experience and suitability for the role.

For full details about the position, please review the Recruitment Pack attached.

Closing date for applications is Friday 31st October 2025

Proposed interview date Thursday 13th November

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

Job title: Health Project Manager (Training and Community Engagement)
Reports to: Inclusion and Engagement Managers
Salary: £30,410 per year FTE (pro-rata)
Hours: Part Time 0.6FTE or 0.8FTE (21 or 28 hours/ week) job share
Start date: As soon as possible
Location: Hybrid (a minimum of 1 day/week at Generate’s Head Office based at 73 Summerstown, London, SW17 0BQ) and occasional work at other locations within Wandsworth as required.

About Generate

Generate was founded in 1972 to make sure that people with learning disabilities weren’t isolated in their local community. Today that passion still inspires our staff: to support people with learning disabilities to live their lives, in the way they choose – enabling people to discover their passions, connect with their communities and explore ‘possibilities’. This passion drives the quality of the work we do.

The Values of Generate are Community, Courage, Working together, Communication, Diversity and Inclusion, and Creativity.

About the Role

This is a job share position to manage the portfolio of Generate projects which promote better health for people with a learning disability.

You will be working alongside consultants with lived experience of learning disabilities and autism to co-design and co-deliver trainings, Consultation work and assessment of services, co-production of accessible health resources for health and social care, and for Easy Health. There will also be an element of membership management, website management and social media for Easy Health (easy health dot org dot uk).

Closing date for applications: 28th October 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All applicants are required to complete an enhanced DBS check and provide 2 references.

Generate is an equal opportunity employer.

No agencies please.

Join Gingerbread Family Support as we grow our residential and outreach services and progress a new supported accommodation development. Lead month-end and SORP accounts, build a simple compliance calendar, and turn KPIs and risk into clear Board insight.

The ideal candidate will be proactive in their approach, qualified (or equivalent experience) in charity finance. Plain-English communicator who gets things done on time.

You will need:

· Accountancy qualification (ACA/ACCA/CIMA/CIPFA) or equivalent senior experience in charity finance.

· A strong track record delivering management and statutory accounts, budgets, forecasts and audits in a charity environment.

· Confidence with payroll, Gift Aid and VAT; skilled in Excel and modern finance systems

· Line-manage and support a capable Finance Assistant; work closely with our Head of Services, HR Officer and Maintenance Lead

· Evidence you’ve designed and run a whole-organisation compliance/assurance approach (calendars, owners, evidence, escalation) with on-time returns.

· Experience coordinating KPI dashboards and risk registers that drive action, not paperwork.

· Clear, plain-English communication with non-finance colleagues and Trustees; a calm, organised style; and a focus on getting the basics right on time, every time.

Hours: 37 Hours per week
Flexible working considered

Closing Date for Applications: midnight on Monday 6th November 2025

Gingerbread Family Support is committed to the safeguarding of children and vulnerable people.
All posts are subject to Enhanced DBS.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Corporate New Business Lead

Up to £34,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

(Flexible working options available, part-time considered)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.

Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.

This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.

Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.

What we’re looking for:

• A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
• A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
• Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please email your CV & covering letter to us via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Hybrid role (commitment of 3 days in our West London office every week)

35 hours per week

To start as soon as possible

Are you a seasoned marketing professional ready to bring your expertise to a mission-driven organisation? Do you combine strategic thinking with creative flair, and thrive in environments where innovation and continuous learning are valued?

AllChild is looking for a creative, data-driven Marketing and Communications Manager to turn strategy into standout campaigns that inspire action and deliver results.

You’ll be at the heart of our integrated marketing-leading multi-channel campaigns, crafting compelling content, and building audience journeys that deepen engagement and drive income. From digital strategy to media relations, you’ll help shape how the world sees and supports AllChild.

You will own:

• Planning and delivery of weekly engagement (questions, polls, creator replies) aligned to campaigns
• Day-to-day management across priority channels; respond, route, and nurture advocates
• Newsletter strategy and audience growth
• Media relations and brand storytelling
• Content creation and activation
• Performance tracking and optimisation
• Collaboration across teams and with external partners

Further information and details on how to apply can be found in the Job Pack.

Closing date: 7 November 2025

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Join us as our interim Head of Transformation to support our operational leaders and managers in Kent, ensuring we harness positive practice, strengthen culture, and prepare services for sustainable growth.

Location: Kent (with some hybrid flexibility)
Contract: 6 months, part-time (c.3 days per week)
Remuneration: £65,000 FTE (pro rata to £39,000 for 6 months at 3 days per week)
or £450–£550 per day (inside IR35, depending on experience)

About us

Mental Health Matters (MHM) is a national charity with over 40 years’ experience of delivering innovative, life-changing mental health support for individuals and communities. We provide services across England, from talking therapies and crisis provision to employment, housing and community wellbeing. Every person who works with us directly contributes to breaking down barriers, improving mental health and helping people live meaningful lives in a society free from stigma.

Everything about MHM is people-focused, both for our workforce and for those we support. Guided by our values of being compassionate, collaborative, accountable and proud, we are building on our Proud Past, Bold Future strategy to create lasting positive impact for communities.

About the role

We are embarking on an exciting period of transformation in our Kent services, where our crisis havens have grown rapidly as an innovative, non-clinical alternative to A&E for people in crisis. We are now seeking an interim Head of Transformation to support our operational leaders and managers, ensuring we harness positive practice, strengthen culture, and prepare services for sustainable growth.

Reporting to the Director of Quality & Operations, you will:

• design and deliver a transformation plan that strengthens consistency and quality across Kent services
• coach and support operational managers to lead confidently and compassionately
• foster positive cultural change through engagement, collaboration and presence on the ground
• embed new ways of working that prepare services for growth and ensure quality outcomes are evidenced

This is a visible, people-centred role that combines hands-on support for teams with the ability to influence strategically at senior levels. A regular physical presence in Kent is expected.

What we’re looking for

We are seeking a collaborative, values-led change leader with experience of delivering organisational culture and transformation programmes in complex environments. You will bring:

• a strong track record in culture change and organisational transformation
• expertise in coaching and supporting managers through times of challenge and growth
• excellent stakeholder engagement skills, able to build trust and influence at all levels
• resilience, flexibility and the confidence to both challenge and support constructively
• understanding of the mental health, health or social care sectors (desirable but not essential if you bring relevant transformation expertise)

Why join us

This is a unique opportunity to bring fresh perspective, rigour and compassion to a high-impact interim role. You’ll be working with a committed team and organisation that is collaborative, caring and ambitious, with a real focus on people and communities.

If you are energised by leading change, supporting people to thrive, and making a meaningful difference, we would love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

Programme Manager – Nature Based Neighbourhoods (NBN) 

Salary:  up to £45,000 per annum 

Contract: Full-time, 5-year fixed term (with potential for extension) 

Location: Hybrid – remote working with one day fortnightly in WFET’s Leatherhead office (Wednesdays) 

Travel: Regular travel to project sites across England

Reporting to:  NBN Partnership Programme Lead 

About the Role 

We are seeking a strategic and community-focused programme manager to lead the delivery of the Nature Based Neighbourhoods (NBN) grant programme – a five-year partnership between Lund Trust and the Wates Family Enterprise Trust (WFET). 

The NBN programme supports urban communities to create greener, more connected neighbourhoods. It provides core funding, peer networking, and long-term planning support to community organisations working to improve access to nature. 

You will oversee all aspects of programme delivery, including grant management, stakeholder engagement, impact reporting, and communications. This is a unique opportunity to shape a long-term initiative that builds community power and drives nature-based change. 

Key Responsibilities 

• Lead programme planning, delivery and annual review cycles, ensuring it is delivered on time and to budget in a way that works towards its overall vision and aims.  

• Manage relationships with funded community partners ensuring they are well supported to deliver against their grant ambitions. 

• Foster cross-sector relationships in community

• Oversee grant administration and budget management 

• Work with the programme’s learning and impact partners to facilitate peer learning, evaluation and storytelling to share impact 

• Convene programme boards, partner meetings, providing key stakeholders with timely updates 

• Collaborate with internal teams to amplify programme visibility and creatively share learnings, supporting local and national movement building.  

Person Specification 

Essential: 

• Experience managing multi-year, large-budget projects, preferably in the third sector 

• Strategic thinker with a track record of driving change 

• Strong community engagement and facilitation skills 

• Skilled in impact evaluation and reporting 

• Passionate about climate action, social justice, nature and community-led approaches 

• Willingness to travel regularly 

Desirable: 

• Experience in grant-making

• Expertise in urban green infrastructure or climate transition 

• Ability to raise public profile of initiatives 

• Experience in cross sector collaboration 

How to Apply 

Submit the following: 

• Completed application form 

• Covering letter outlining your interest and suitability, no more than two sides of A4 

• CV 

Deadline: 27 October 2025 - Midnight

Interviews: 19th and 20th November 2025 in London

About the Programme
 
Connection to nature can have powerful social, health, economic and environmental benefits. These benefits are not shared equally. Our most deprived communities also have the least access to nature where they live. Communities are working to tackle this problem, but their efforts are often stifled by a lack of investment.  

The NBN programme aims to strengthen community organisations, providing the financial and non-financial resources they need to create greener neighbourhoods and communities more connected to nature. 

This work will take place in a small number of places and explore how sustained commitment, engagement and investment can transform outcomes for a place, people and nature.  

Specifically, this funding partnerships will:  

• Provide direct support in the form of core funding to selected urban community organisations that share our aims.   

• Provide communities with the means to connect with the great work already happening around the county and develop peer network.  

• Enable communities to co-develop equitable long-term plans to increase nature connection locally.  

• Support community-led story telling of this work, its challenges and successes.  

The rationale and development of this work can be found in our theory of change which is linked on the application page. 

ABOUT WATES FAMILY ENTERPRISE TRUST

WFET envisages a fairer, more sustainable, more prosperous society – a world in which connection to place and planet, underpinned by a sense of belonging and empowerment within a supportive community, provides the foundation for every individual to thrive. To belong in a healthy home. To belong to a community and feel connected to nature.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.