Graphic Designer Jobs
Location: hybrid working – between office location and home. At least one day per week in our Aldgate office
Hours of Work: 37.5 hours
Contract: permanent, full time
Salary: £32,000 – £34,500 per annum
Closing date: Sunday 3rd November at 11.59pm
Interview dates: first stage, Tuesday 12th and Wednesday 13th November (virtual), second stage, Wednesday 20th November (in person at our Aldgate office)
Annual Leave: 33 days (plus eight bank holidays pro rata)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
This is an exciting opportunity to join Dementia UK’s Marketing and Communications Team.
As the Designer, you will bring our brand to life through high-quality, compelling, and on-brand design work across a range of offline and online assets. We are currently at the early stages of a brand review project, and you’ll play a pivotal part in activating and rolling out our refreshed brand across various channels in 2025.
Day to day, you’ll collaborate closely with the Editorial Manager to review and update our suite of information leaflets. Working on a wide range of projects across the charity, you will collaborate with teams such as Fundraising, Clinical, Campaigns, and Business Development. Additionally, you’ll provide feedback on designs developed by agencies and external suppliers, ensuring they align with our visual identity, in conjunction with the Senior Creative Manager.
As a champion of the Dementia UK brand, you’ll maintain brand consistency across design projects, support brand and design approvals, and monitor the brand inbox.
To succeed in this role, you will have solid experience working in design within an in-house team or agency, in a multi-disciplinary graphic design role. Proficiency in Adobe Creative Suite/Cloud, along with strong design knowledge, is essential. You should be well-organised, capable of managing your own workload, and able to work with your line manager to assess capacity. Additionally, you will have experience championing and adhering to brand guidelines, as well as incorporating accessibility principles into your designs.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
About the role
Resuscitation Council UK’s (RCUK) Communications and Engagement team delivers creative communications and authentic engagement activities that support the organisation’s vision to ensure that everyone in the UK has the skills they need to save a life and receive appropriate resuscitation.
Our audiences include health and social care professionals, members of the public, charities, professional bodies and associations, UK policymakers and campaigning groups.
We are looking for a creative self-starter with a passion for digital marketing and skilled in community management.
You need to be a motivated and enthusiastic marketer who is comfortable working on impactful campaigns which have a wide and diverse reach. You should be confident bringing healthcare-related stories to life through different digital channels. You should also take a hands-on approach to all areas of marketing and understand the nuances, advantages and shortcomings of using different platforms.
You will be responsible for delivering outputs from our social media as well as leading on our email communications. You will analyse and evaluate the results of these campaigns and use insights to drive development, with support from the Digital Media and Marketing Manager.
Led by the Digital Media and Marketing Manager, you will also produce website content, support on paid advertising and creation of branded merchandise.
Digital marketing plays a key role in our ability to raise awareness for, and build the profile of, Resuscitation Council UK, our guidelines, courses, and standards. Working with other members of the Communications and Engagement team, you will support on digital aspects of campaigns and initiatives to further public awareness of cardiopulmonary resuscitation, defibrillation and support for survivors.
The post holder will work closely with all members of the Communications and Engagement, Governance, Operations, Clinical and Service Development departments and build strong relationships with the wider resuscitation community. Equality, diversity and inclusion will be important principles considered in all elements of work.
Main responsibilities and duties
Website, SEO & PPC
- Write/produce, build and publish content for the RCUK website, including articles, features, statements and updates, ensuring diversity and inclusion is considered in everything we do.
- Ensure all content, imagery or files uploaded to the website are of an optimal file size and comply with accessibility guidance e.g., alt text, descriptive links.
- Support the Digital Media and Marketing Manager to deliver the SEO priorities for the organisation and increase RCUK’s reach.
- Use insight (e.g., Google Analytics, Google Search Console, Crazy Egg, surveys etc) to identify content gaps and opportunities for website improvements in line with user requirements.
Campaigns
- Support the communications and engagement team to deliver on key integrated campaigns across the year.
- Support on the delivery of marketing and communications strategies for core RCUK products: including generating sales for commercial products such as e-Lifesaver and paid events such as conferences through digital marketing and direct communications.
- Support the Media and Campaigns team with asset creation and amplify media opportunities via our digital channels
- Support the Policy and Public Affairs team with uploading policy briefings and maintaining resource repositories
- Identify hooks and opportunities to promote RCUK’s work and increase digital engagement.
Email Marketing
- Project manage the delivery of email marketing communications in line with the organisation’s aims and objectives to engage our core audience with RCUK’s work.
- Support on the delivery of our annual BAU email communications calendar.
- Evaluate the impact of RCUK emails activity, through regular analysis of emails sent, and use this insight to get a better understanding of how audiences are engaging with our email content and to continually improve email communications
- Ensure all emails are sent in line with General Data Protection Regulation (or GDPR).
- Support the development of a new email strategy to support business growth (e.g. e-Lifesaver prospects through sales journey) and audience segmentation.
Social media
- Create, curate and share high quality social media content using a range of different and innovative formats.
- Monitor RCUK’s social media portfolio and identify opportunities for RCUK expansion onto other social media platforms in line with organisational objectives and where the audiences we are trying to reach are.
- Respond to comments across our social media channels and build support within our online community through engaging in conversations. Answer queries (liaising with other teams as required) and escalate any reputational issues to the Digital Media and Marketing Manager.
- Identify opportunities and content for paid campaigns.
- Work with the Digital Media and Marketing Manager to evaluate the impact of organic and paid social media activity through monthly reporting and analysis of larger initiatives and campaigns.
Other
- Champion RCUK brand and style guidelines to ensure RCUK communications are consistent across all comms channels.
- Use Canva/Adobe suite to design BAU social media graphics and toolkits for campaigns.
- Ensure our content is accessible and reflects the diverse resuscitation community and society as a whole.
- Represent and promote the organisation and its products at internal and external events that RCUK is exhibiting at.
- Manage the Communications inbox on a rota basis with the Media and Campaigns Officer & Policy and Public Affairs Officer.
- There is an occasional need for weekend/evening working and time off in lieu is granted in line with our time off in lieu policy.
- Support writing creative briefs for external design agency.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Digital Media and Marketing Officer' in the subject line.
The closing date for applications is 17:00 Monday 18 November 2024.
Interviews for this role will take place Thursday 28 November 2024.
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Applicants must have the right to work in the UK. Sponsorship is not available.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
As a Graphic Designer, you will be part of our busy and friendly Studio team delivering content that presents an authentic narrative of older people’s lives. Working closely with the Senior Graphic Designer, you will play an essential role in producing our design work for print and digital channels.
Reporting to the Studio Manager, the post-holder will collaborate with a wide range of internal stakeholders and be responsible for delivering creative solutions that uphold our brand guidelines.
You should have experience working in either an in-house studio or a design agency and be skilled at producing and delivering designs for different media, including print, digital and social. You will have excellent attention to detail and the ability to take instruction and deliver with a can-do attitude. In addition, you will be very proficient in Adobe Creative Cloud programmes and Microsoft Office.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on our jobs website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
Closing Date: 23:59, Sunday 3 November
Interview Dates: initial interviews will be held on Wednesday 13 November, in person at Independent Age, 18 Avonmore Road, W14 8RR
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Are you a creative and innovative Graphic Designer with a passion to visual storytelling? We’re looking for someone to drive forwards our brand identity through relevant, accessible and engaging design.
Our visual identity is vital for our brand and marketing delivery. It’s the anchoring point for students to engage with us and find out more about our story and the services, opportunities and activities we provide to help them Love Exeter. The Graphic Designer will lead the way for design standards, and play a key role in developing our visual brand to deliver our marketing campaigns and ambitions.
We think this role could be a great fit for someone who is looking to build their experience and portfolio, or an experienced candidate looking to expand their skills and try a new challenge on variety of projects. You will have the flexibility to work from home for part of the week, as well as the opportunity to work with our diverse teams on the beautiful Exeter University campuses.
The Role
Role: Graphic Designer
Hours: 35-hours per week (to be worked flexibly)
Salary: £24,987.96
Contract: Permanent
Closing date: Monday 4 November 10:00
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
· You’ll have some experience in producing high quality, relevant and engaging designs to communicate marketing campaigns to a diverse audience.
· You’ll be able to work collaboratively with others to co-create creative and innovative solutions.
· You know how to engage audiences through authentic and impactful design and visual storytelling.
We offer lots of great benefits including enhanced family pay, a huge 27 days’ annual leave plus public holidays, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills in whatever wat you choose. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
Dates for your Diary
· Closing Date: Monday 4 November 10:00
· Shortlisting: Tuesday 5 November
· Interviews: Friday 15 November
We look forward to hearing from you.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
Location: National Training Centre or homebased with travel. Osgathorpe, Leicestershire / hybrid
Contract Type: Permanent
Job Type: Full time
If you are a talented graphic designer looking to utilise your skills within the charity sector, this could be the role for you!
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Graphic Designer to join our dedicated Marketing Communications team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
You will play a crucial role within our Marketing and Communications team by creating high-quality, visually appealing and impactful content across various channels. This will primarily be for our digital platforms such as our website, social media, and email marketing, but may also include print materials, merchandise, and advertising. To help our content stand out, you will have a keen interest in staying ahead of the curve, keeping up with the latest digital and social trends. With creative flair and a sharp eye for detail you will be proficient in adapting designs and content for different channels whilst maintaining consistency with our brand.
In this highly varied role, you will work collaboratively across all areas of the charity, internally and externally, including with agencies, photographers and videographers.
What we're looking for:
• Excellent attention to detail.
• Ability to adapt and use design and content for appropriate channels (email, social media, website, and advertising).
• Knowledge and experience of using design software such as Adobe Creative Cloud suite (InDesign, Photoshop and Illustrator) and Canva.
• Ability to keep up with digital and social trends.
• Understanding and ability to implement corporate branding principles.
• Ability to work to deadlines and manage multiple tasks whilst maintaining high standards.
• You will be an enthusiastic, design-led individual who is passionate about Canine Partners' vision and mission to transform the lives of disabled people.
• It may be advantageous, though not essential, for you to have knowledge or experience in video production or animation, creating accessible content, or using DSLR cameras for video and photography.
We can offer you:
• 25 days holiday, plus bank holidays
• Salary exchange pension scheme
• Charity sick pay
• Life assurance
• Employee assistance programme
• Wellbeing portal
• Free on-site parking
• Dog friendly offices
This role can be delivered from our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire (hybrid), or remotely from home with travel. It is essential for you to hold a full UK driving licence and be able to travel for content creation as required e.g., photoshoots, videos with beneficiaries, volunteers etc. (claimable expenses for business travel). We will provide a laptop and mobile phone for use in the role.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and link to your portfolio. If you do not currently have an online portfolio you may upload an example of your work as part of your application form, however, please note you may only submit ONE document in addition to your CV.
Closing date: 03 November 2024
First interviews are scheduled to take place online (via MS Teams) in the week commencing 11 November 2024.
Second interviews are scheduled to take place at our National Training Centre, Osgathorpe, Leicestershire in the week commencing 18 November 2024.
*Subject to changes.
We recognise the benefit of diverse experiences and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
We reserve the right to close this advert before the closing date should we find a suitable candidate before then; please be assured we contact all candidates regarding the outcome of their application, this may take us longer if we receive high volumes of applications.
You may have experience in the following roles: Visual Designer, Digital Designer, Marketing Designer, Creative Designer, Multimedia Designer, Brand Designer, Content Designer, Communication Designer, Web Designer, Social Media Designer, etc.
REF-217 181
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss.
We offer a wide range of free information and advice leaflets, a telephone helpline, digital support groups, an online patient forum, and volunteer Buddies who provide peer to peer support.
Our services are open to everyone, and thanks to the generosity of our supporters, they are free to all who need them. As well as supporting patients directly, we work closely with healthcare professionals to improve care and increase understanding of patients’ needs.
As the leader of a dedicated, qualified and experienced team, you will help to keep our communications strategy on track during the coming year by ensuring that the annual operating plan is delivered and that the desired impacts are achieved.
Position: Head of Communications (maternity cover)
Responsible to: Chief Executive Officer
Location: Flexible and hybrid working between home and our Head office in Ashford, Kent
Hours: 35 hours per week (full-time)
Salary: £43,945.00 per annum
Annual leave and benefits:
- 25 days holiday per annum, plus Bank Holidays
- Benenden Healthcare cover
- 24/7 Employee Assistance Programme
- Up to 5% contributory pension
- Enhanced maternity & paternity pay
- Funded support for learning and development
How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter, and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place on Friday 15 November 2024 at our Head office in Ashford, Kent.
Closing date: 9am on Monday 11 November 2024
What you'll be working on:
- Develop and maintain the annual operating plan for the charity's communications, marketing and public relations activity.
- Ensure that all press releases, articles and statements reflect the charity's brand values and core messages.
- Lead of the development and delivery of compelling awareness raising and public engagement campaigns, including World Glaucoma Week, Glaucoma Awareness Week, Ramadan, National Eye Health Week, etc.
- Commission and evaluate an annual Glaucoma Insights and Brand Awareness Survey.
- Set, manage and review the budget for communications, reporting on variances and taking corrective action where necessary.
This job is for you if.....
- you're qualified in communications, public relations, marketing, or a related field.
- you have proven experience in a senior communications role, preferably within a non-profit organisation.
- you have excellent line management skills, able to inspire and motivate staff to deliver organisational strategies through a supportive, collaborative and inclusive staff management approach.
- you have strong understanding of media relations and social media management.
- you have experience of managing finances, including monitoring monthly management accounts.
We will respond to all shortlisted candidates by 12 November 2024.
Please note that only applications including a covering letter which clearly details how you meet the requirements of the person specification, will be considered.
To download a job pack please visit Glaucoma UK's website.
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
Are you a digital technology expert that wants to help Methodist communities explore the online world?
Do you have a desire to develop new ways to fulfil our calling?
Can you inspire others to use and grow technology in their own contexts?
If so, we are keen to hear from you…
The Role
The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.
NWED
NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.
The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.
We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.
Find out More
The application closing date is 11th November, 2024.
For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103)
The client requests no contact from agencies or media sales.
Multimedia and Art Coordinator
We are seeking a Multimedia and Art Coordinator to lead on the planning and delivery of a varied, creative, dynamic, safe and youth-focused Multimedia and Arts and Crafts
Position: Multimedia and Art Coordinator
Location: Burnt Oak, London - HA8 0DT
Salary: £28,000-£29,500, pro rata per annum - depending on experience
Contract: Part time, Permanent - 20 hours a week (0.5 FTE) – (flexibility required, including regular evenings and weekend work)
About the role:
The role of Multimedia and Art Coordinator will be delivered through two distinct spaces: the Multimedia Room and the Arts and Crafts Studio. You will work with sessional staff to ensure that these two spaces are well-used and well-maintained. You will also ensure that special projects/events that involve multimedia and arts and crafts are properly organised and arranged.
You will work to ensure the multimedia and arts and crafts provision is ambitious, based on the organisation’s “Try, Train, Team” model (every space having a range of activities that allow young people to give something new a go, to develop skills and to do it with others). Finally, you will be a part of the Delivery Team, helping to deliver the overall objectives as an organisation.
About You:
To be successful in the role of Multimedia and Art Coordinator you will need the following skills and experience:
- Experience of line management and team leadership
- Qualification, or experience of delivering multimedia or arts and crafts activities to young people
- Excellent communication skills to deliver activity programmes to a wide range of young people
- Ability to motivate and engage staff, volunteers and young people through Multimedia and Arts and Crafts
- Knowledge of the issues affecting young people and an ability to work with challenging behaviour and complex needs
- A willingness to work unsociable hours when required
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value on different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Other roles you may have experience of could include: Youth Work, Arts Teacher, Sessional Youth Worker, Multimedia Teacher, Activities Coordinator, Social and Recreational Coordinator, Creative Arts, Media, Multimedia Designer, Graphic Design, AV Multimedia, Multimedia Journalism, Multimedia Artist, Artist, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.